SHOW NOTES:
00:30: Welcome back! Thanks for subscribing and joining us again!
00:46: Debbie’s Dad is using the remote senior care product and loving it
02:08: Kevin, his son and Peter did the NYC Triathlon..on the hottest day of the year!
03:42: Introducing our guest Peter Shankman! Best sellers by Peter Shankman
03:52: When Peter met Kevin in 2012 on Kevin’s first podcast The Buzz Bubble; courtesy of the very talented Cindy Clifford!
04:45: When Peter met Debbie. The Buzz Council Ep 2 – Peter Shankman, Dr. Bob Deutsch, and Deb Zmorenski on Customer Experiences
05:35: What’s been going on Peter?!
06:18: What’s a waffle you may ask? Follow @petersdogwaffle on INSTA
06:40: What do consumers expect right now? What can brands do to live up to, or exceed those expectations?
07:30: On “managing expectations”
08:37: On being consistent, consistently
09:57: A little story about Marriot’s Bon Voy Rewards program and consistency
10:46: You might be saving money, but at what cost? On Loyalty Rewards Programs.
13:56: Peter has switched to Forward for his healthcare.
15:05: Growth is always the right choice for a company- or is it?! Ref: HARO
16:13: An honest question for anyone who is contemplating growing, or selling.
16:51: If you're selling a product, or if you're in involved with a customer in any capacity…
17:06: Two stories illustrating how to, and how not to make a correction
19:23: This is the moral
19:43: Why the NYC Triathalon is “likely” never re-gaining Peter as a 16x competitor
21:22: Not to beat a dead horse, but the NYC Triathlon has some work to do..
22:13: [editor has tried & failed to find photographic evidence of Peter’s manatee example]
23:28: What is the Neuroatypical Economy? Ref: Neurodivergent and Neuroatypical also what is ADHD/ADD Attention Deficit Hyperactivity Disorder, Executive Function Learn more by checking out Peter’s podcast Faster Than Normal
24:18: A few reasons why it’s important to seek and hire neuroatypical, and neurodivergent people.
25:00: Breaking the stigmas of being Neuroatyopical. There is not reason to be fearful!
25:26: A few simple ways neurodiverse people may work differently
26:16: Ref: Additude Magazine
26:57: ADHD and forms of neurodiversness are a gift, not a curse!
27:18: The world once worked 9 to 5 because that was what assembly line workers did! That is now dead.
28:12: Peter on his time at AOL versus “fully structured”, programmed days.
28:46: If you are a boss who feels that you can't trust your employees, then you have a hiring problem.
29:45: Peter’s Morton’s Steakhouse story. Ref: The Tweet in play
30:51: Constantly focusing on customer service..
32:12: The best piece of advice you’ll ever get! (this week. we think.)
32:36: Than you Peter Shankman!!
32:45: Up next next week- our big Season Finale!!
33:21: End credits
Please find us on the Web at: www.disneywaydigital.com
Via email: debbie@disneywaydigital.com and kevin@disneywaydigital.com
And on the Socials at:
Debbie: LinkedIN and @DZmorenski on Twitter and @dkzcoach on Facebook
Kevin: @BigBuzzKev on Twitter
Popular Podcasts
Las Culturistas with Matt Rogers and Bowen Yang
Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
The Brothers Ortiz
The Brothers Ortiz is the story of two brothers–both successful, but in very different ways. Gabe Ortiz becomes a third-highest ranking officer in all of Texas while his younger brother Larry climbs the ranks in Puro Tango Blast, a notorious Texas Prison gang. Gabe doesn’t know all the details of his brother’s nefarious dealings, and he’s made a point not to ask, to protect their relationship. But when Larry is murdered during a home invasion in a rented beach house, Gabe has no choice but to look into what happened that night. To solve Larry’s murder, Gabe, and the whole Ortiz family, must ask each other tough questions.