SHOW NOTES:
00:30: Welcome back! Thanks for subscribing and joining us again!
00:46: Debbie’s Dad is using the remote senior care product and loving it
02:08: Kevin, his son and Peter did the NYC Triathlon..on the hottest day of the year!
03:42: Introducing our guest Peter Shankman! Best sellers by Peter Shankman
03:52: When Peter met Kevin in 2012 on Kevin’s first podcast The Buzz Bubble; courtesy of the very talented Cindy Clifford!
04:45: When Peter met Debbie. The Buzz Council Ep 2 – Peter Shankman, Dr. Bob Deutsch, and Deb Zmorenski on Customer Experiences
05:35: What’s been going on Peter?!
06:18: What’s a waffle you may ask? Follow @petersdogwaffle on INSTA
06:40: What do consumers expect right now? What can brands do to live up to, or exceed those expectations?
07:30: On “managing expectations”
08:37: On being consistent, consistently
09:57: A little story about Marriot’s Bon Voy Rewards program and consistency
10:46: You might be saving money, but at what cost? On Loyalty Rewards Programs.
13:56: Peter has switched to Forward for his healthcare.
15:05: Growth is always the right choice for a company- or is it?! Ref: HARO
16:13: An honest question for anyone who is contemplating growing, or selling.
16:51: If you're selling a product, or if you're in involved with a customer in any capacity…
17:06: Two stories illustrating how to, and how not to make a correction
19:23: This is the moral
19:43: Why the NYC Triathalon is “likely” never re-gaining Peter as a 16x competitor
21:22: Not to beat a dead horse, but the NYC Triathlon has some work to do..
22:13: [editor has tried & failed to find photographic evidence of Peter’s manatee example]
23:28: What is the Neuroatypical Economy? Ref: Neurodivergent and Neuroatypical also what is ADHD/ADD Attention Deficit Hyperactivity Disorder, Executive Function Learn more by checking out Peter’s podcast Faster Than Normal
24:18: A few reasons why it’s important to seek and hire neuroatypical, and neurodivergent people.
25:00: Breaking the stigmas of being Neuroatyopical. There is not reason to be fearful!
25:26: A few simple ways neurodiverse people may work differently
26:16: Ref: Additude Magazine
26:57: ADHD and forms of neurodiversness are a gift, not a curse!
27:18: The world once worked 9 to 5 because that was what assembly line workers did! That is now dead.
28:12: Peter on his time at AOL versus “fully structured”, programmed days.
28:46: If you are a boss who feels that you can't trust your employees, then you have a hiring problem.
29:45: Peter’s Morton’s Steakhouse
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