Our guest on this episode of The Member Engagement Show is Higher Logic’s own Senior Product Manager, Aaron Novelle. Aaron has been a leader in the development of AI enhancements to the Higher Logic Thrive platform. With those enhancements now in beta, we wanted to catch up with Aaron about how associations can leverage AI to continuously improve the member experience. Topics covered include:
- What Higher Logic AI tools are available now and what’s on the horizon.
- What AI search assistants are and what they can do when connected to online communities.
- A primer on RAG (Resource Augmented Generation) LLMs vs. the global LLMs that power general AI tools like ChatGPT.
- How associations can deploy AI while keeping their data safe.
- Associations as the bastions of specific expertise and knowledge.
- The importance of aggregating and categorizing your association’s knowledge base - and how to make that easier.
Some Helpful Links:
Learn About Higher Logic's AI Search Assistant (and Turn it On in Your Community!)
ASAE Webinar: Embracing AI Safely (with Higher Logic's Amanda DeLuke)
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.