Our guest on this episode of The Member Engagement Show is Diana Mertz, Sr. Director of Membership and Engagement with the American Staffing Association. Diana has over 15 years' experience in association management, primarily on the membership side. Topics covered include:
- Building and maintaining special interest groups in communities.
- Nurturing volunteers as leaders.
- Tips for communities keeping long-time communities fresh and engaged.
- How members’ perception and use of communities changes over time.
- Learning what YOUR members want and how to tap into that for success.
- Teaching members how to use and get the most out of the community.
- Recognition for your most valuable contributors.
Helpful Links
Visit higherlogic.com/podcasts for resources.
Learn more about ASA's Women in Leadership program (video).
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