Episode Transcript
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(00:01):
Hi lab mates, welcome to theSocial Learning Lab, a podclass
about social learning at work.
In today's episode, we're closingout season two of the podclass by
revisiting our favorite episodes fromthis season, as well as discussing
topics we would like to further explore.
But before we dive in, we want toremind you that I Can Ducking Write:
(00:21):
The Ultimate Writing Intensive forIDs who want to Unblock Clarity and
Creativity and be Recognized fortheir Excellence is kicking off.
We are running our first cohort in April.
Hope you will waddle over and join us.
Sign up at bit.ly/Icanduckingwrite.
Hi labmates.
I'm Rocio, your host, and I'm here withmy co-hosts: Nicole, Katie, and Diego.
(00:44):
Hi guys.
Hello.
Hi.
Are you ready for Season 2 recap?
It feels like it was yesterdaythat we started the podclass.
I can't even believe, I cannotbelieve this is the end of season
two already and it's not like we havefive episodes, I mean that's like
24 episodes or something already.
20, 22?
22.
(01:05):
Yeah, 22.
22 episodes total, so.
So today, we're just goingto do our season recap.
We're going to talk about our favoritetopics, favorite episodes, things
that we would love to continue theconversation on in future seasons.
So, here we go.
I'm going to start with Diego.
I'm just going to put him on the spot.
Diego!
(01:25):
You're safe this time, Nicole.
What would you say was your, yourfavorite, I don't want to say favorite
episode, because I feel all the episodeswere great and we had amazing guests
too throughout this season, just likelast time in season one; but what was
your favorite topic that we discussed?
I think my favorite was Tonya'sepisode, the DEIB and social learning.
(01:48):
I think its kind of one of those topicsthat it's kind of hard to merge the
two and really think about mergingthe two; and when we had the sit
down with Tonya and everything, sheeven said herself, she said, I never
really thought of this as to how we dosocial learning as part of DEIB stuff.
So, for those that haven'tknown, DEIB is diversity,
equity, inclusion, and belonging.
(02:08):
And so, you know, it's such a hottopic right now, especially within,
you know, workforces and sportsand just all the world in general.
And so, I think for me, that was justsuch an eye opener to really finding
out something at a greater scale.
Tonya's professionalism and whereshe's worked and everything has really
opened my eyes to see, you know, thisis being taken to the next level.
(02:30):
And, I think, you know, she talked a lotabout the inclusion and making, you know,
everybody feel a part of this thing;and through storytelling, we find this,
you know, way to connect and connectionis so important for making people build
a culture and establish a culture.
And, I think mostly that episode resonatedmore for the leadership skills that
people are trying to establish withintheir workplaces and their communities.
And I think that's something that youknow, we talk a lot about is how can
(02:52):
leadership make this culture and make ita place where everybody feels accepted
included; and that they can learn togetherand they're learning together as a
whole to make it for better progress.
So, that was my you know favorite topic.
I have a real passion for it.
So, that's what I felt was just you know,something that stuck out to me the most.
I loved, I mean Tanya is such, just likea, like I say a force to be reckoned with,
(03:15):
but she's very kind, so it's not like anaggressive force, but she just knows so
much and she really, she walks what shetalks, you know, she, she has it; and
when you talk to her, even aside from thepodcast, I've had the pleasure of speaking
with her and she talks about, you know,metrics and like making things tangible.
And it's really, it's, she reallyis like, she is that leader that
(03:36):
she encourages others to be.
It's so, so wonderful.
We're so privileged tohave had her on the show.
Yes, me too.
How about you
too
Oh, I'm sorry.
Go ahead, Diego.
I was gonna say, "how about you Katie?"
My turn.
Yeah, this is a hard choice for me, butI think it's between the storytelling
(03:57):
episode with Hadiya and also theone that we did when we played the
game together, Your ID in the Lab.
But for different reasons, storytelling,I mean, I'm very passionate about
and interested in that topic.
So, it was just such a pleasure toread Hadiya's book and then have
the opportunity to interview her andyeah, I learned a lot about how to
select the right stories, how to, youknow, inspire people to tell stories
(04:20):
that are relevant to the learning;and it's such an important part
of what we do in social learning.
So, yeah, and I just had so much fun onMiro and playing the game with you all.
It was fun.
Yeah, those are my top two.
And, the board you createdKatie was so amazing.
That was so cool.
Oh, thanks.
I had fun with that.
Yeah.
Nicole.
Me?
Oh gosh.
It was a really hard, hard choice.
(04:42):
I feel like also I have likean episode in my mind and then
everybody starts mentioning all theepisodes and I'm like, yeah, that
oh yeah,
was a good topic too.
Exactly how I feel.
They're all like top contenders.
I don't know.
It's like a, I mean, I think therewas so much to be taken from Vanessa
episode about social media and obviouslyhighly biased because she's a very close
(05:05):
friend; but also because I just findthat subject fascinating period, like
your ID, we live off of social media interms of, you know, how we create great
scalable social learning experiences.
So, definitely bias there.
I, I'm just going to go with three.
And so like, I also loved,I loved talking to Enrique.
I just thought it was really cool to see.
What the hr field and hr techspecifically is thinking about and
(05:28):
where the overlaps are happening betweenus and L&D; but more importantly, how
to really think about starting thatcommunity, what what it takes to go
from zero to five hundred thousand.
I mean that was aninteresting conversation.
We can't leave out Zsolt.
I mean
You can't mention all the episodes.
I am mentioning all the episodes!
I can do what I want!
Okay, three way tie.
(05:49):
I just thought it was, you know,I just love learning about how he
thinks about data, because that's notsomething I'm necessarily like I, I,
understand data analytics to a degreeto do my job well as a strategist, but
like not to the degree he knows it.
And, it was really cool to see him justbring it into human terms and then talk
about how it's kind of like this languageand essentially like tie into social.
(06:10):
So, three way tie, sorry; and I'dprobably steal the ones you all
just mentioned too, if I could.
So, all the episodes equally.
I've been cheating.
Yeah.
Rocio, what's yours?
I should have started with myself.
I should have just been the first one.
No, I would say that all the episodes weregreat, all the topics were great, but one
thing that we had this season, we had Dr.
(06:34):
Robin, we had Mallori, and we had Lauren.
And we have Lauren, right, and theseare women that the common theme here,
aside from social learning and allof this is, this is women that saw a
need in a certain industry and theydid something to fill that need.
You know what I mean?
Like, so I really enjoyed those talkswith them and learning about, you know,
(06:58):
what they think, how they got to wherethey are, like listening to their story.
I think that's so, you know,needed nowadays to, to be able to
fill spaces where you see a gap.
A lot of people don't have that initiativeand a lot of people just go with the flow.
So, it was nice to talk to this women who,you know, Mallori with her conference;
and Lauren like that did a whole careerswitch and taught herself all that brain
(07:22):
science; and then, we have, you know, Dr.
Robin who has built a scalable,went from what, what was it?
25 to over 100.
So, that for me was veryimpactful this season.
And then, I'll say, and thisis just copying off of Nicole.
I really enjoyed the data, the datatopic with Zsolt, just because I
(07:46):
love data and I love analyzing data.
And, I think he has such a cool wayto teach it to people and to present
it to people in a way where it'sjust not numbers, where, like he
said, it's a language that we haveto understand and we have to decipher
in order to understand that language.
So, topic wise, I love that one; butI was also very impacted by these
(08:07):
other episodes that I mentioned.
So, yeah,
It's really hard to pick a favorite.
I mean, I think that's the theme here.
We had a lot of awesome,awesome episodes this season.
Yes, I, I would agree with that.
Based on all these episodes, I feellike there was always like a common
theme or like a common thing thatwould like, at the end, we'll be like,
yeah, we've been talking about thisand this always comes up in an episode.
(08:29):
Let's see if we all got the same thing.
Let's just test it out.
Okay.
Nicole, what, what was thecommon theme for you this season?
Intention.
Intentiononality.
Katie?
I have to echo that.
Yeah, I think, yeah, agree, intention.
Yeah.
Diego?
My graphic was already made for intention.
Yeah, I think we talked a lot about,intentionality of purpose, right?
(08:52):
That the first thing that you have tofigure out is the purpose of things, no
matter what it is, no matter if you'representing data, no matter if you're
doing a conference, no matter if you'redoing a TikTok video on social media,
whatever it is that you're doing, if youdon't have a purpose, an intention with
it, then it's not going to achieve whatyou want it to achieve, I would say.
(09:15):
And, you know, I think the othertheme I kind of saw along the way was
this, well, there were a few, but likeexperimentation was a piece of it too.
And so, everyone kind of came in andthey were like, "I had this idea.
I had this vision.
I had this purpose, but I didn'tknow exactly what the product
would be or like the outcome".
They had an idea and they werewilling to test it, get feedback,
(09:36):
try it out; especially, wedefinitely heard Enrique say it.
We said, had heard Hadiya sayit about her stories and how
people would respond to them.
So, I think the lesson there is liketo, you know, just to, to realize that
too, that having the purpose is theguide to all the other stuff, even
if you know you're playing around.
(09:56):
And I think through each of ourguests, we found that it was through
those trials and errors that that'swhere their success came through.
Like, I know Hadiya said it when she,after she found out when her story wasn't
resonating with somebody, you know, shehad to reflect back and now it's changed
her whole way of how she presents it andthe intentionality she has behind it.
I think the same thing was withMallori, you know, she was seeing
(10:18):
things and she wasn't being invitedto the table; and so, she made a
way for herself to make the table.
You know what I mean?
So I think that's one thing is, you know,that experimentation and those trial and
errors is what leads to the success; andthat's why all of our guests have had the
great amount of success that they've had.
And it's going to be even more importantnow with all this generative AI.
I mean, listen, it's going toreplace a lot of what we do.
(10:40):
Like it's just, it is, I know we weretalking about before this call, you know,
some of us use it; some of us are, youknow, we know it exists and we're trying
to learn more about it before we fullyinvest in it for ethical reasons and
that's; but like the thing it still can'tdo, and don't get me wrong, I know that
they're trying to make it do all of thethings humans do, but the thing it still
can't do is really create that purpose andcreate that strategy and have that vision.
(11:02):
So, you can have it generate stuffall day, but if it's not under some
kind of intention or umbrella, likeit's still, it's not doing anything.
So I think not only is it good sociallearning practice, but it's just the one
thing we've still got over the robots.
Robots can't make human connection last.
I think that's one thing that humanshave to do with each other; and I think
(11:24):
that's one thing I think we do wellhere is we know how to help build those
connections and create this environmentwhere people are open and able to be
vulnerable and learn together; and worktogether towards achieving success.
It's such an interesting way to frameit, because I actually think of Facebook
now that you say it, and how many adfriends I get, you know, on a daily basis.
(11:45):
I'm like, I would never, even though AIis, or, you know, some kind of machine
learning is going through the algorithmand deciding who I might potentially
want a friend, like nine times out of10, I have, even if I know the person,
I have no interest in like lettingthem into my life, my social media.
And so, even then, when it's created toconnect us, it's not, it's not really
as good as a human just being like,"Hey, you know, we're at this party.
(12:07):
You know, my, my friend.
I don't know.
Mark whoever, you guyswould get along great".
And then, you start to talk,right, cause humans are better
at making that assessment.
Theoretically.
I mean, every once in a while, yeah,somebody is not a very good matchmaker.
And there's all like, you know,body language and all of this and
all of that, that you can't reallyget from generic, you know, social
(12:29):
media connections that are important.
There's definitely sentimentanalysis, but it's not always right.
Yeah.
Like what you see on the surfaceis not necessarily what's
going on behind the surface.
and hopefully robots never get they neverfigure out how to add human emotions to
that or like making hybrids or whatever,but that's a topic for another day.
It's a little, not in our generation.
(12:49):
A topic for another day, but my pointis still stands, which is like there's
a lot of value in being able to identifya purpose, to being able to commit
to a vision and to understanding yourintention and driving strategy through it.
I think that is the thing that willkeep you competitive far and above
everyone else as we do bring in moreof these generative AI technologies.
(13:13):
Yeah, that came up in ourrecent copywriting episode too,
like thinking about audience.
That's part of the intention, right?
Like mapping out who is this for?
What do we want to achieve?
So there's so much intention involvedin planning out your writing.
Intention again.
Intention is the word.
Diego already made thegraphic like he said.
So, said yeah
Yeah, okay, so we talked about ourfavorite topics but if you had to pick
(13:38):
a topic that you would like to explorefurther or you felt like this wasn't
enough, because there was the conversationwas so good, but we had to end it because
at some point we, we already goingover what we, we should be, you know,
recording, but what would be that topic?
I think building on how much fun I hadwith the game that we played together.
(13:58):
I read a book, Rituals for VirtualMeetings, and I'm just interested in
bringing in and incorporating thingslike that and improv exercises when
appropriate, like, just things that,I mean, yeah, like when appropriate
is important because it's not goingto be for every meeting, but, you
know, for a brainstorming meeting,a warm up or something like that.
I'm really interested in thinkingabout, you know, because we're a
(14:19):
virtual team and I just felt soconnected during that activity.
So, how do we build on that?
And, think about again, intention, likethe ingredients, how to work those in,
so that's something I'm interested in.
Lightbulb just went off.
I like have a guest inmind who I'll be asking.
That's awesome.
How about you, Diego?
Honestly, I want to pick some more brainsof like some like really like, like Dr.
(14:41):
Sargent and people like that.
I think that was somethingthat really stuck out to me.
I read a book recently, CreativityInc, and it kind of hit on some of
those subjects that they hit on.
If if I could have like a wish listthat would be on is to get somebody like
another stature of a different, maybelike organization or something like that,
and kind of just pick that leadershipand how they're implementing it.
I think that's really, because like we'vesaid with a lot of our, guests, you know,
(15:05):
those personal stories are so important.
And I think if we learn fromdifferent people in different fields
and industries, it'll just continueto build the conversation more.
So that's something Iwould look forward to.
So you want theentrepreneur's perspective?
Yeah.
Who I want?
Oh, yeah.
I think, I'm always, I'm supernerdy, so like the cognitive science,
(15:27):
psychology, behavioral sciencealways, always gets me psyched up.
I think I'm, you know, personally,I'm studying a lot behind the scenes.
I have a lot that I learned in gradschool, but there's always more to learn.
I would love to bring a scientistin, maybe, or someone to
continue learning about that.
And I have another topic, but I'llwait till Rocio goes because I don't,
(15:49):
I have a feeling it may be the same.
You already said theone I was going to say.
So I'm just,
Oh,
it's
Alright then.
okay.
I'll, I'll pay for the notes, I guess.
Why for you though?
Like what's, what's the drawof the cognitive science,
behavioral science for you?
I just feel like there's a lot.
That is unexplored.
Like we know things,but like surface, right?
And especially like as IDs and learningdesigners, I feel like there's not
(16:12):
enough focus on how the human brainwork, how the human brain learns.
I think we have all these theories thatare just theories; and all of them,
there's proof that they work, but isthere really like, was there cognitive
studies done or was it like a socialexperiment or you know what I mean?
Like, I feel like we need more, concretedata; and I think that deals with like
(16:34):
the cognitive side, the brain, like, youknow, psychoanalysis and all of that.
I think it could really be a key toreaching people more, because we're always
asking, like, how do we reach people?
How do we reach people?
And honestly, like, we could creategreat learning and learning design,
but is it reaching everybody?
Probably not, right?
And, a lot of it is based on I'mgoing to be honest, a lot of it
(16:55):
is based on outdated theoriesand theories that are like old.
And there hasn't been like new,like it hasn't been regenerated or
restudied or, you know, and generationschange, the brain is changing.
So I don't think it works the samenowadays; and we have all this, you know,
new people coming into the workforce.
And I don't think the way thatwe do learning and development is
going to work for this generation.
(17:16):
I think that working with like thecognitive side of things might be a good
way to start looking at things rather thanjust, I call it social sciences, you know,
it's just all experimental, but I don'tthink it's like 100 percent concrete.
Don't come after me.
Don't come after me.
That's just,
I don't think anyone'sgoing to come after you.
I think those are great points.
(17:36):
So, and you know, there's a lot oftheories that are getting debunked right
now, and a lot of things are changing,but there's people still using them
because it's not reaching the rightamount of people, which is, you know,
when we were talking to Lauren, thatwas one of the things that she brought
up, like, is this reaching everybody?
Is people using it?
They see it, they read it, theyunderstand it, but are they
really putting it into practice?
It's easier just to go with,you know, what we already know.
(17:58):
So even as learning designers, we'restill making the same false plots
that we're telling our learners and,you know, not to make, I would say.
Yeah, I agree with you, and especiallynow, that you say that brings up back
to like Vanessa's episode where shesaid, like, you know, it's not that the
generations don't have short attentionspans is that they have higher standards.
So, how are you going to reach thesepeople with them having higher standards?
(18:20):
They're not going to pay attentionto certain things, because it doesn't
feel like a use of their time.
So how do you meet that and, kindof, that cognitive side of that?
This is a generation that'stotally different, because
they're use to technology.
They're use to all this.
So, how do we really getthem to learn from what we're
producing and stuff like that?
So I think you do bring upa really good point on that.
And the next chart, like forus, it was the internet, right?
(18:44):
It was like a, that changed things.
Smartphones changed things for you, Diego.
Like, that was just part of yourwhole, your whole existence, right?
Like, the internet was there.
There was never a time it wasn't.
And for these kids that are gonna beborn in the next few years, like, they're
never going to know a world without this,at least this level of generative AI.
Yeah.
This is the worst it'sgoing to be right now.
(19:05):
So like that's going tomassively change things.
We see Apple is pushing like VR, AR.
So it's going to be really interesting.
I think that is interesting, right?
And we know that learningchanges the brain.
We know that like taxi drivershave synopses that are formed,
because they've been through thecity streets so many times that
like your average person wouldn'thave, you know, that sort of thing.
(19:26):
I think it's definitely worth keepinga focus on the cognitive science, the
behavioral science, the, you know, andthe intersectional sciences, right, where
like, I hate to say hard sciences andlike social sciences, but you know, where
all that stuff overlaps, where peopleare doing interdisciplinary studies.
I think a lot of interesting stuff happenswhen we don't sit in little boxes of
like, this is just what we can explore.
(19:48):
Yeah.
I would love to somedayhave a research team here.
It's not, it's not like in mywheelhouse right now, but I, you know,
we're all, we're all a little nerdy.
Sorry, friends.
It's true.
We're all nerdy.
I definitely am.
Research gets us excited.
100%, but no, no research for now, Nicole.
No, I won't add that layerto our team just yet.
(20:09):
But someday in the future,
We're just putting here on the record.
This is going out in the air.
This is Rocio managing me.
Herding the worst cat in the mall.
But you know, I would say thiswas a really, really good season.
I'm excited for what's tocome in the next seasons.
I think that it's just gonna get, youknow, more deep and more interesting
(20:31):
and more, trying to make thoseconnections, to social learning.
I think that I'm excited forwhat's to come, I would say.
I can't wait.
I mean, we have some reallyinteresting stuff on the board already.
So, for those of you who are not onthe team planning, but every season
we basically brain dump and we put allof these like wishlist items before
we curate what the season is going tolook like; and so, there's already some
(20:54):
really great stuff in that, you know,Google sheet that we've got planned.
So, I'm hoping we can bring in some ofthose guests on our wishlist next season.
I'm also, I know we've been talkingabout how we can make the community
and also the episodes themselves,even more impactful and more valuable.
So, if you're listening and you're,you know, you've been thinking about
ways or things you'd love to see inthe show, we really just, we hope
(21:16):
you'll engage with us and you'll letus know and, and tell us about it.
Yes.
Yeah.
Well, thank you, labmates, forlistening to another season
of the Social Learning Lab.
I hope we gave you some ideas, weplanted some seeds about social learning.
I hope you were able to apply some of theactivities that we have discussed, maybe
(21:37):
even looked at some of the technologythat we have discussed, because at
the day, one of our main goals is togive you actionable steps to be able
to incorporate social learning intoyour work, into your own learning.
So, I hope this season hasbeen helpful for everyone.
While you wait for season three, you canfind your fellow lab mates in the social
(21:58):
learning lab community on Facebook.
And remember to check outbit.ly/Icanduckingwrite to make a faster
progress towards writing improvement.
If you have enjoyed this episode,please leave a review, like,
subscribe, or share so that we cancontinue to build a supportive group
of social learning enthusiasts.
(22:18):
Until next time, or until next season,keep making learning that matters.