How Chick-fil-A provides world class Hospitality: Nick Lawrence

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January 16, 2025 • 28 mins

In this conversation with Nick Lawrence, VP of HR for Chic-fil-a, we dive in to the secret behind their famous Guest Experience, the power of 1 on 1's, and even how Nick has used AI to help his team better understand his leadership style.

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.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}How Chick-fil-A provides world class Hospitality: Nick Lawrence