In this episode of Transform Talks featuring Tom Krause, author of the book "If Your Culture Could Talk" we discuss the importance of culture in organizational transformation, particularly within the supply chain domain.
Key Points:
- Culture is the Hidden Impediment: Many supply chain transformation efforts fail due to cultural issues. A nebulous definition of culture makes it difficult to address.
- Culture as Infrastructure: Tom suggests viewing culture as infrastructure, like information flow and decision-making processes. This allows for measurement and improvement.
- Quantifying Culture: While traditional surveys are often ineffective, there are ways to measure cultural variables through subgroups and regular feedback mechanisms.
- Decision-Making and Cognitive Biases: Analysing decision-making processes helps identify cognitive biases leading to catastrophes.
- Collective Intelligence and Leadership: Collaborative decision-making that fosters open communication and utilizes a diverse range of perspectives leads to better outcomes.
Guest Information:
- Tom Krause, Author of "If Your Culture Could Talk" - Purchase here
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Maria Villablanca (Host)
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