Ken Phillips, a retired law enforcement officer turned mortgage professional, joins Tim Rowen on the T Rowe Podcast. They discuss the current state of the real estate and mortgage industry, comparing it to the market crash in 2008. Ken shares his experiences and insights, emphasizing the importance of maintaining a positive mindset and adapting to the changing market conditions. They also touch on the benefits of using technology, such as Mortgage Coach, to streamline the loan process and provide better service to clients. Overall, they encourage industry professionals to focus on building relationships and finding solutions in the ever-evolving market.
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