The Human Protocol
The Human Protocol is a weekly podcast about staying human while building the future. Hosted by Mykel Salomon, it explores the human side of AI and technological change: the future of work, career reinvention, AI adoption, leadership, trust, responsible AI, human agency, and the evolving boundary between human and machine. Through candid conversations with founders, executives, researchers, builders, and thinkers, the show asks what technology should change, what should remain human, and how we can embrace progress without losing judgment, identity, connection, or meaning.
Episodes
Keywords
community, customer experience, AI, belonging, human connection, purpose, leadership, technology, engagement, future
Summary
In this episode of The Human Protocol Podcast, host Mykel Salomon engages with Nate Brown, co-founder of CX Accelerator, to explore the significance of community in today's rapidly evolving technological landscape. They discuss the importance of belonging, the evolution of customer experience, and the r...
Keywords
AI literacy, technology, leadership, human-centered AI, responsible AI, data privacy, ethical AI, future skills, AI adoption, personal transformation
Summary
In this episode of The Human Protocol Podcast, host and guest Tiffany Whitener discuss the importance of AI literacy for everyone, emphasizing that understanding AI is crucial for personal and professional growth. Tiffany shares her journey with AI, illustrating how it h...
Keywords
AI, IT leadership, digital transformation, technology, human connection, data governance, future skills, strategic partnership, mentorship, career advice
Summary
In this episode of The Human Protocol Podcast, host Michael Salomon engages with Renard Henry, head of IT at Toyota Connected, discussing the evolving role of IT leaders in the age of AI. Renard shares his journey from New Orleans to becoming a technology executive, ...
Why I created "The Human Protocol" podcast.
Keywords
AI, leadership, adaptability, governance, technology, human experience, empathy, future of work, digital transformation, critical thinking
Summary
In this episode of The Human Protocol Podcast, host Michael Solomon engages with Amir Khawaja, a distinguished engineer and leader in AI and technology. They discuss the importance of adaptability and discipline in the age of AI, the evolving roles within organizations, and the eth...
Summary
In this episode of The Human Protocol, host Mykel Salomon engages with customer retention expert Sam Chandler to explore the intersection of AI, resilience, and human connection. They discuss the importance of resilience over efficiency in the age of AI, the psychology behind customer engagement, and how AI is reshaping customer expectations. The conversation emphasizes the need for empathy in customer support, the role of s...
Keywords
AI, startups, entrepreneurship, fractional CTO, technology, innovation, business, leadership, human creativity, future of work
Summary
In this episode of The Human Protocol Podcast, host Mykel Salomon engages with tech visionary Bradley Freemel to explore the intersection of AI, entrepreneurship, and the future of startups. They discuss the rise of fractional CTO roles, the impact of AI on lean startups, and the importance of...
Summary
In this episode of the Human Protocol Podcast, host Mykel Salomon engages with tech executive Jay Nathan to explore the critical intersection of leadership, financial literacy, and the evolving role of AI in business. They discuss the importance of understanding financial metrics for effective leadership, the nuances of unit economics, and how AI can enhance efficiency without replacing human decision-making. Jay shares valu...
Summary
In this episode of The Human Protocol Podcast, host Michael Salomon and guest Kenji Hayward discuss the transformative impact of AI on customer support. They explore the importance of leading AI responsibly, the need for continuous learning, and the significance of maintaining the human element in AI interactions. Kenji shares insights on how to integrate AI effectively, emphasizing the importance of upskilling teams and lev...
Summary
In this episode of the Human Protocol Podcast, host Mykel Salomon and guest Coach Andrew Rios discuss the intersection of AI and human creativity. They explore how AI can serve as a tool for idea generation, content creation, and amplifying creativity while emphasizing the importance of maintaining a personal touch in the content produced. The conversation also touches on the cautious navigation of AI technology, the role of...
Summary
In this episode of The Human Protocol, host Mykel Salomon engages in a thought-provoking conversation with Neil Travis, Head of Customer Experience at the Academy to Innovate HR. They explore the transformative impact of AI on work, leadership, and personal growth. Neil shares insights on navigating brave conversations about AI's implications, the importance of job satisfaction in a changing landscape, and the need for organ...
Summary
In this episode of The Human Protocol Podcast, host Mykel Salomon engages with Tom Cox, a CEO, Executive Career Coach and Founder of Vertical Motion, to discuss the importance of authenticity in leadership amidst the rise of AI. They explore how AI amplifies human strengths and weaknesses, the challenges of trust in an AI-driven world, and the transformative power of personal resilience. Tom shares his journey of overcoming ...
Summary
In this episode of The Human Protocol, host Michael Salomon engages with Alicia Joseph, a leadership development expert, to explore the evolving landscape of leadership in the age of AI. They discuss the importance of empathy in leadership, the necessity of adapting to AI's impact on work, and the significance of real-time feedback and coaching. Alicia shares her journey into leadership, emphasizing the importance of purpose...
Summary
The conversation explores the critical need for businesses to adapt to the AI landscape. Philippe Mesritz emphasizes the importance of training teams across various functions to thrive in an AI-driven world. He warns that failure to embrace AI will lead to obsolescence, highlighting the evolving roles in sales, customer success, and support as they integrate AI technologies.
Takeaways
It's essential to train teams for an AI wo...
Summary
In this episode of The Human Protocol Podcast, host Mykel Salomon and guest Janice Litvin discuss the evolving landscape of recruiting in the age of AI. They explore the importance of maintaining human connections in recruitment, the role of AI in streamlining processes, and the critical need for companies to focus on retention by fostering a supportive workplace culture. Janice shares insights on how to rehumanize recruitme...
Takeaways:
Ethics must be integrated into the architecture of AI systems.
Curiosity drives innovation and leadership.
AI poses risks that require proactive architectural planning.
Measuring AI ethics is crucial for accountability.
Most businesses fail due to lack of architectural foresight.
The Architecture Maturity Index helps identify vulnerabilities.
Contingency planning is essential for business survival.
Leadership should focus on sys...
Summary
In this episode of The Human Protocol, host Mykel Salomon engages with Amy Graves, a passionate advocate for food transparency. They discuss the alarming prevalence of corn in processed foods, the misleading nature of organic labels, and the economic implications of choosing organic. Amy shares her personal journey with food allergies and emphasizes the importance of consumer awareness and responsibility in navigating the fo...
Summary
In this conversation, the speakers discuss the critical role of authenticity in today's professional landscape, emphasizing its importance in building connections and maintaining humanity. They explore the value of embracing imperfection and the confidence required to stand out in a world that often prioritizes perfection.
Takeaways
Authenticity is crucial for building connections.
82% of professionals believe in the importance...
Summary
In this episode of The Human Protocol, host Mykel Salomon engages with Zach Engler, Chief AI Officer at C4 Technical Services, to discuss the transformative impact of AI on leadership, work, and society. They explore the importance of understanding AI, the need for self-reflection, and the future of work in an AI-driven world. Zach shares insights from his journey in AI, the trifurcation of work, and the role of agentic thin...
Summary
In this episode of The Human Protocol, host Mykel Salomon and guest Dorice Horenstein discuss the importance of being your own champion in a world filled with stress and burnout. They explore the concept of positive intelligence, the need for balance in life, and the impact of social media on self-perception. Dorice shares her journey from education to becoming a global thought leader, emphasizing the significance of inner s...
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