The CU2.0 Podcast
This podcast explores contemporary, critical thinking and issues impacting the nation's credit unions. What do they need to be doing to not just survive but prosper?
Episodes
Wouldn’t you like to make more - and more profitable - auto loans? Just about every credit union would say a loud yes and that is why this episode is a must listen. On the show is Zach Eychaner, the VP of Digital Experience at ELGA Credit Union, a $1.5 billion institution based in Michigan. Also on the show is Mitch Rutledge, CEO of Vertice AI, a Georgia based company that says it provides actionable and measurabl...
Amanda Wick is a name to know when talking about things crypto. A onetime US government prosecutor, Wick specialized in crypto currencies and money laundering. Later she went on to found the Association for Women In Cryptocurrency and now she is a principal in Incite where she provides expert advice on crypto related matters.
Wick’s current focus: stablecoin.
In the show Wick talks about the risks pose...
Asset liability management - ALM as it’s known - can be fun, good for a credit union’s balance sheet and, dare we say it, sexy.
On the show is Daniel Ahn, CEO of Delfi, a company that - and I quote from the website - “combines deep public and private sector experience with cutting-edge AI expertise—bringing best-in-class technology to banks, credit unions, and other financial institutions.”
The website adds:...
Do you want to talk about bad debts and collections and…what’s that, you’d rather discuss athlete’s foot and gyms?
Listen up: on the show today is Gwyneth Borden, founder and CEO of Remynt, a debt collection CUSO - funded by One Washington Financial, the investment arm of Washington State Employees Credit Union and a recent guest on the show along with Starlight, an innovative fintech that also won funding from...
It’s time to talk about something really, truly exciting in credit union land.
How about online/mobile calculators?
Calculators!
Yes, I hear those derive laughs but listen up: on this show you will hear from Tim Pranger at Appli, who has developed calculators that users genuinely like and use. Katie Ullman, vice president of marketing and community at First Source Credit Union in Utica NY, is also on. ...
What do you know about Gen Z?
That just may be the critical question confronting credit unions today and that’s because, age 13 to 29, Gen Z is increasingly the focus of fintechs, neo banks and non banks who all want to grab these consumers.
How can credit unions win in this battle?
On the show is Lee Wetherington, senior director of corporate strategy at Jack Henry, and lately he has been thinking in de...
The CUInsight headline caught my eye: “Why credit unions must step up as financial stabilizers to rebuild consumer confidence.”
The piece was authored by Dave Buerger, CEO of Union Credit and, before that, he was CEO of CuneXus, where he was a co-founder.
At Union Credit the mission is delivering 1-click, perpetual loans to credit union members. 70+ credit unions are Union Credit customers and a key to Un...
Agentic AI. Google’s Gemini explains what this means: “Agentic AI represents a shift from AI that simply 'talks' to AI that 'does.' While previous iterations of AI were primarily reactive—answering questions or generating text when prompted—Agentic AI systems are proactive. They can reason, plan, and execute multi-step tasks autonomously to achieve a specific goal."
Agentic AI is the hot...
And First Entertainment Credit Union Begat CineFi.
Say what?
First Entertainment is the big show business credit union. Based in Hollywood, it has assets of around $2.1 billion and serves around 90,000 members, many of them who work in Hollywood, doing everything from acting to the skilled crafts (such as set building) that create Hollywood’s magic.
On the show is Stephen Owen, CEO of First Entertainmen...
In mid February, Curql, the collective of 160+ credit unions, announced its first blockchain investment into Stablecore, a company that provides digital asset infrastructure for credit unions.
Literally hundreds of billions of dollars now are flowing into stablecoin, a digital currency backed by fiat currency and accordingly it has little volatility.
Big banks are pouncing on stablecoins but the credit union...
Are you still relying on product based rewards for members?
Meet the new tool on the block: relationship building.
A trigger is that interchange rates are under attack and, for many financial institutions, it’s been interchange that funded the rewards programs.
So what’s the new approach? On the show is Beth McCoy, CEO of CORA Loyalty, who provides a roadmap for building member relationships that benefit...
Fact: credit unions have lots of data about their members. Everything from home address to their liquidity.
Fact: credit unions, most of them, are woefully inept at mining this data to better serve those members and also to boost member retention and up cashflow into the credit union.
Enter DeepTarget, a Huntsville AL based fintech that serves 285 clients, 85% of which are credit unions and they range in s...
Just when I thought credit card rewards initiatives were on the chopping block, here comes David Metz and Priizeout with an innovative twist on credit card rewards and it’s one that already is winning credit union applause. Proof is that also on the show is Sarah Vasey, Chief Operating Officer at Michigan-based United Financial Credit Union, an institution with around $350 million in assets.
Sarah herself is a ...
Do credit unions have a future? And if so what?
Meet Lamont Black, a Filene Fellow - Credit Union of the Future.
Spoiler alert: Black is optimistic about the future of credit unions.
A finance professor at DePaul University, Black also is a busy writer, speaker, consultant who focuses on innovative technologies including AI and Bitcoin and, nowadays, especially Stablecoin.
In the show Black is artic...
Only about one third of your members feel understood by you - that’s the harsh fact that emerges from a member experience survey conducted by the Harris Poll and sponsored by White Clay, a fintech that says it helps banks and credit unions enhance customer relationships and profitability.
On the show today is Mac Thompson, CEO and founder of White Clay, to tell why members feel misunderstood and also to explain ...
Today Andrea Argueta is director of financial institution advisory at Glia, a company that focuses on providing credit unions and banks digital customer service tools and nowadays that means AI. So this show’s focus is on the practical suite of tools Glia has working in some 400 credit unions, making Glia very probably the largest provider of AI tools to credit unions.
Importantly, too, Argueta knows credit uni...
Fraud is up, a lot, at credit unions, according to the Alloy 2026 State of Fraud Report, says Sara Seguin, a principal adviser at Alloy. Sara is a past CU 2.0 Podcast guest - link to that show is in the show notes.
She’s on the show now to report that credit unions say they have experienced a 72% increase in fraud events, more than any other segment.
Worse, a lot of fraud now involves synthetic identities...
What a ride Steve O’Donnell has had at One Nevada Credit Union, a $1.5 billion institution where he started as a teller some 22 years ago and in August 2025 he was promoted to CEO.
This podcast is about his journey getting into the top job - and also what he sees as some of the challenges and opportunities that lie ahead for him and One Nevada.
A name you will hear often in this show is “Paul,” that’s Paul P...
Safe Harbor, the Golden CO based cannabis banking pioneer, is alive and growing and that’s the message of today’s guest Terry Mendez, the recently installed CEO.
Mendez took over the seat that had been occupied by Sundie Seefried, onetime ceo of Partner Colorado Credit Union who left that post to helm Safe Harbor. Sundie, by the way, was the guest in CU 2.0 Podcast #139 which posted 4+ years ago, link in the sh...
The Credit Union Generation Barrier.
On the show today is Melissa Krut, VP of Success at Sogolytics, a Herndon Virginia based firm that focuses on data driven analytics that answer questions such as how satisfied are a credit union’s employees, how satisfied are members, and more.
Krut is here to discuss Sogolytics data driven approach and also to elaborate on a recent Sogolytics report that documents the di...
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