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June 17, 2023 101 mins
Rich talked about how the Netflix password sharing crackdown hit home. His family members can no longer tap into his account, but he found out the hard way that you can’t update your household from an Apple TV.Peter in MA called to ask why his phone won’t text. He says everyone is pushing him to a new device. Rich says to try a Network Settings Reset, then a Reset All Settings, then a Factory Reset, in that order. If all of that doesn’t work, it might be time for a new phone.Dan Seifert of The Verge joined Rich to discuss his review of the Amazon Fire Max 11 tablet.Brian in Washington called to ask if AI can replace the jobs of executives.Tim asks what the software is you can install on an old computer. It’s Chrome OS Flex.Google is shutting down Album Archive. You can check here to see what’s in there.You can get about $8 if you participate in the Google settlement.Rich’s Mom joined the show to talk about AOL changes she doesn’t like.Google Lens can now identify skin conditions, but it’s not a diagnosis.Food Writer Jason Horn joined Rich to talk about lab grown mozzarella cheese.Marshall called to say he lost his phone and wants to know if he can locate it or recover the data. Check Google Find My Device for location and to remote erase. For data, check Google One backups, Google Keep or OneNote for notes and Google Contacts for your contact data.The National Broadband Map can show you who provides high speed internet to your address. Other helpful sites include WhistleOut and HighSpeedInternet.com. Thanks listener Jim!Linda in Yucca Valley, CA wants to know how she can manually organize her files and folders in Windows.Justin Eastzer joined me to talk Diabetes Tech!FTC lists the top text scams of 2022.Eric called in from Mexico to ask why his Yahoo email won’t let him send items to spam.Mercedes adds ChatGPT. Here’s how to

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
I'm the tech reporter at KTLA Channel five in Los Angeles.
Welcome to the show, Show number twenty four. Phone lines
are now open at triple eight rich one oh one
eight eight eight seven four to two, four to one
zero one. Give me a call. If you have a

(00:21):
question about technology, email is also open. Send it to
Hello at richontech dot TV. Welcome to the show. Lots
to talk about. Back from the weekend at the ranch,
back at the studio. The sun is actually shining in

(00:42):
Los Angeles for a change, which I know sounds odd,
but Los Angeles has had the oddest six months of
whether I can remember ever in the time I've been here,
except for El Nino, that was also odd. That was
just a lot of rain, but this was like, for
the past six months, we've just had over cast skies,
which I know not that big of a deal, but

(01:02):
it kind of is. In Los Angeles, a city that
promises endless sunshine, so we are finally breaking out of
that and getting some sun, so I imagine more people
will be outside. But anyway, why do I tell you that,
I don't really know. It's just because it puts everyone
in a good mood. I think it's just nice to
have that sun shining. It feels like there's a there's
a promise in this world, the promise of a better future,

(01:27):
a sunny day ahead. Well I got snagged. Can you
believe it? It happened to me. I was talking about
it on this very show, and the very thing I
talked about happened to me. I will tell you, I
got snagged by this whole Netflix password sharing crackdown. It

(01:47):
happened to me, rich on Tech. Here's what happened. After
I came back from the Apple event. I was all
hyped up about the whole vision Pro, their virtual reality headset,
augmented reality headset, whatever you want to call it. And
so I said, you know what, let me charge up
the old oculus again and see how that thing does.

(02:07):
And so I charged it up, and I was like,
let me let me just see kind of some of
the apps that I might use on this thing. And
so Netflix was the first app that I opened on it.
And so I had to sign in on Netflix, which
was impossible with the headset because they want you to
Number one, it said scan a QR code to log in.
I was like, how can you scan a QR code?
That's inside a headset like that makes no sense. So

(02:29):
clearly they've sort of optimized the app for the oculus,
but not really enough. And then it was like, okay,
we'll enter this code into your phone. Okay, I'll enter
the code.

Speaker 2 (02:38):
Now.

Speaker 1 (02:38):
The difference between the Oculus and the Apple Vision Pro
is that you can't really see your surroundings. You kind
of can with the Oculus, but not really Apple Vision Pro.
I would have been able to just look at my
phone and also look at the screen in front of me.
That's not the case. So I had to take off
the headset, remember the number, pop it in on my
phone and I did that, which was fine. That linked

(03:01):
my account and then I got a message, I have
it right here. I printed it out just for you.
It says, this TV isn't part of your Netflix household.
Create an account to enjoy your own Netflix today. And
I said, hmm, well that's odd because I've been paying
twenty dollars a month for Netflix for as long as
I can remember, and yes I have a Netflix account,

(03:22):
and yes this is part of my household. So what happened?
It says, did we get it wrong? You have options?
You can update your Netflix household or it says i'm traveling,
you can press those buttons. Well, neither of those things.
I guess. The update the Netflix household was my first guess.
So I said, all right, let me update my Netflix household,
and then it all made sense. I got a text

(03:45):
a couple of weeks ago that said your Netflix household
has been set, and I was like, that's odd because
I didn't set my Netflix household. Turns out, someone who
had my password in my family set the household where
they live, which is not where I live. And so
I know, should you be sharing your password? Probably not?

(04:06):
Do one hundred million people do it? Yes, that's what
Netflix said, forty three percent of its global user base
shares their password. Well not anymore. So what I had
to do was embark on a journey to try to
reset my household to claim my Netflix account as mine,
which I know sounds silly because I'm the one paying
for it, But here I am proving to Netflix that

(04:27):
it is my house that I want to watch this
thing on my own headset, in my own home. So
it said you can only do this from a TV,
and so I said, all right, well that's easy enough.
I've got two TVs. Here with Netflix, so let me go.
So I fired up the Netflix app on the Apple
TV and it says to go into your account and
click update Netflix Household, which I just couldn't do. That

(04:49):
button was nowhere to be found on an Apple TV,
and so it took me a while to realize that
the Apple TV software is clearly different from the other
Netflix software anywhere else. I wasn't going to be able
to use my Apple TV to update my household. Then
I figured, okay, well, let's go to the fire TV
because Android software is usually a bit more flexible, usually

(05:10):
different than what Apple has out there. So let me
see if the button appears on that device. So I
go to the TV that has the fire stick, I
fire up Netflix. I go into the settings where it
says update your household, and sure enough, there's the button.
It says update Netflix household, and so I click the
button and lo and behold, it says your household has

(05:33):
been updated. I can now watch Netflix. I was able
to log in on the headset, I was able to
watch it on my Apple TV. I was able to
watch it on this TV. But what happened all my
password leechers around the US, my family members lost access immediately,
and I told them. I texted them, I said, he

(05:53):
heads up. I sent to our group chat. I said,
heads up, the free ride is over. You have enjoyed
Netflix for many, many years for free. I didn't mind.
It seemed like Netflix didn't really care. But now the
free ride is over. Netflix is no longer free for you,
And so I sent this. Nobody in my family said
anything back, but I know a couple of them were affected.

(06:14):
And sure enough, I am talking to a family member later,
about two or three days later, and I said, family
member that will remain unnamed. I said, ah, have you
noticed that you don't have any access to Netflix anymore?
And they said, yeah, I did notice. Now I've got
nothing to watch. I said, well, you know, I have
been paying your bill for like, you know, five years now,

(06:36):
And they said, you know what. I was talking to
a friend about this because the same thing happened to them.
Their son was paying for their Netflix bill and their
free ride is over. So clearly this crackdown is working.
In fact, I have some numbers here from Antenna. This
is a company I guess that monitors this stuff. Netflix
had the four single biggest days of US sign ups

(06:57):
in the four and a half years since this Antenna
company has tracked data on May twenty sixth and May
twenty seven this was right in the wake of Netflix's
big crackdown. There are almost one hundred thousand sign ups
every day. During each of the four days, the company
saw an average of seventy three thousand new memberships, according
to Antenna, So clearly my little password crackdown story was

(07:23):
resonating around the US as everyone sort of realized, oh, this,
this little game is over. We can no longer share
our Netflix accounts. Now. I'm not saying this was right
or this was a good thing to do, but the
reality was Netflix looked a different way for many, many years.
And there's a lot of questions about this. While people
are emailing me, I have an RV, how's it going

(07:43):
to work with that? I have a you know, a
kid in college, How's it going to work with that.
Netflix has a whole bunch of ways of figuring out
where these sort of households are. It says we use
information such as IP addresses, device IDs, and account activity
to deter whether a device is signed into your account
as part of your Netflix household. We do not use

(08:04):
GPS data to try to determine the precise physical location
of your devices. So basically, if you're traveling, if you've
got a kid at college, these are all probably use
cases where it's going to be fine, because the idea
is that kid from college will bring their laptop back
to home every once in a while, and maybe you
have to make a case for the TV there. I'm
not sure, but the reality is to bring this all home.

(08:26):
The family member I was talking to said, I said,
you know what, it's time for you to get your
own account, and they said, actually, it's a little bit
cheaper if you continue to pay, but it's eight bucks
a month, and you can pay for an extra person
and I will pay you back. I said, all right,
I guess we can try to do that. So, I
mean a Netflix account is about sixteen bucks a month

(08:47):
for the standard one, and so eight is half of that.
So I guess their reasoning's pretty good. Anyway, if you're
having those issues with a family member, you do know
that you can give them their own account. They can
transfer their profile, or you can just sign up for
an extra account on your account and pay the extra
eight bucks. I don't know how I'm gonna ask my
family member pay me eight bucks a month. I mean,
come on, that's kind of kind of gonna be tough.

(09:10):
All right. We got a great show coming up today,
lots going on, a couple of great guests. Dan Seaffer
of The Verge is going to join me with his
review of the Amazon Fire Max eleven tablet. We've got
food writer Jason Horn. We went to an event were
we a lab grown muzzarella cheese. Yeah, kind of interesting,

(09:32):
So we'll talk about that and why they're doing that.
Then later in the show, we're gonna talk diabetes technology.
So we've got Justin Easter, founder and host of Diabetes
I gotta say this right, diabet tech, diabet tech. He
did a nice play on the words with that. But
first your questions coming up. Give me a call at
Triple eight rich one oh one. That's eight eight eight

(09:54):
seven four to two, four one zero one. I see
the lines are already lit up, so we'll take some
of your calls right after this. You are listening to
rich on Tech. Welcome back to rich on Tech. Rich
Demiro here hanging out with you talking technology at Triple
eight rich one oh one. That's eight eight eight seven

(10:17):
four to two four to one zero one. You got
a question, you got a comment, Hop on the phone,
give me a call. I'm all yours. I didn't think
i'd say that on this show, but you know what,
sometimes you just do. It just happens. I'm trying to
get a special guest on the show today too, so
we'll work on that for a moment. They're getting a
little shy, but we'll see if we can get them on.

(10:37):
Let's go to Peter in Amesbury, Massachusetts. Peter, you're on
with Rich.

Speaker 3 (10:44):
I can't be the special guest.

Speaker 1 (10:46):
Well you're special, but there's there's other special guests.

Speaker 3 (10:50):
Okay. As I told you on the screener, I'm having
an issue with my phone. Basically it's a smartphone that's
been with a brick.

Speaker 4 (11:00):
Now, like literally basically I can't well not literally, but
I think it's I've gone through some issues with you know,
the settings were maybe wrong, and then the text thing
wouldn't work at all in certain days, and I discovered
if you shut it off, let it sit for a
couple of hours, it would be fine.

Speaker 3 (11:20):
And uh so, bottom line is right now I can
send a text and get a text, but it doesn't
keep a record of my what I said, I can
make a phone call and get a phone call. Nothing
else works. It's basically becoming a pretty brick.

Speaker 5 (11:40):
So I'm thinking about a new phone, and I'm trying
to avoid you know, different people. Uh, the person who
took olf R on Sunday, Leo. I talked to him
and basically at one point we got to a point
where it's like, well, there's something to be said for
a new a phone. Meaning what I here from people

(12:01):
around me in this area is no samuel an update
to help your phone. But because your phone is a
little bit older, guess what, it screws up your phone.
So you're supposed to run out.

Speaker 1 (12:14):
No, no, no, we don't need you don't need a
new phone necessarily. What kind of phone are we talking
about here.

Speaker 3 (12:19):
We're talking about a Samsung S.

Speaker 1 (12:21):
Ten Okay, so that is definitely an older phone, the
Samsung S ten E. Let's see when that came out,
Samsung S ten E, the S ten that was in
twenty nineteen. Okay, so we're talking four years old? Is this?
So here's what I'd recommend. So nothing's working with the
Is this this is not a five G phone? Is it?

(12:42):
Is it a four G. Still it's a four okay,
So that could be part of the issue is that
a lot of these networks have moved to five G,
but four G still works.

Speaker 3 (12:51):
Correct.

Speaker 1 (12:52):
What I think you should do and have you tried this?
Have you tried a factory reset to sort of start
fresh on this phone?

Speaker 6 (12:59):
I have not.

Speaker 3 (13:00):
But right now, like even like say apps that you
have on the phone, you if you say, okay, you
know updates. Even when I go to say my brother's house,
which will automatically hop onto the internet, you know, the
Wi Fi, it won't do anything.

Speaker 1 (13:20):
Okay. So I think I think there's a couple of
things you should do here. So first off, before you
do anything, have you tried a network settings reset?

Speaker 3 (13:30):
Are you talking the APM?

Speaker 1 (13:31):
Nope? Network settings? There's a there's a reset of the phone.
So if you go into the reset menu on your phone,
So if you go into settings and search reset, there's
a an option in there that says reset all settings,
reset network settings, reset accessibility settings. What I would first
try to do is reset the network settings. What that's

(13:54):
going to do is that is going to clear out
all of your settings for your cellular, for your WiFi,
for your Bluetooth, and then when your phone and then
restart your phone. Obviously, when you restart your phone, all
of those things are going to try to reconnect, and
so you're gonna have to reconnect to Wi Fi. It's
going to find the cellular network. It's going to download
those APMs that you talked about that you know, most

(14:14):
people never really have to deal with on their phone
because those are set automatically, and it's going to reset
the Bluetooth settings. Now, if your phone still isn't working,
if you still can't send and receive data all that
stuff through Wi Fi, then there's another option that says
reset all settings, and so now you can go through
and that will reset your security settings, your language, your accounts,

(14:35):
all your personal data, all of your settings for your
downloaded apps. It's kind of like the last thing you
can do before you actually do a factory reset. Now,
if that doesn't work, if you get your phone to
work after that, that's great. So what I'd immediately do
is do a system update. And I'm looking at the
latest Verizon update for this phone was in March, So

(14:58):
depending on the carrier that you have, it seems like
this phone is still getting a couple of security updates,
which is pretty good for a four year old phone.
That's kind of like the breakoff point. The cutoff point
for phones nowadays is about four years. So if all
that doesn't work, and you can update your apps and
you can update your software, because I definitely do a
software update after that, and by doing that, you go

(15:21):
into your settings again and you go into let's see
whereas that settings it says software update, You download and
install that, make sure you got that working. And then
if you can't get any of that to work, you
gotta do the final nuclear option, which is the factory reset.
And so if you do a factory reset and that

(15:42):
will reset everything. This will bring your phone back to
the exact conditions that it was when you got it,
from the first day you had it, and it will
start fresh. You're gonna have to reinstall everything. You're gonna
have to sign into Google and all these different accounts
that you have in there, so make sure things are
backed up before you do that. But if your phone
doesn't work after that, then it is time for a

(16:04):
new phone. So those are all the steps I would
take personally, But you can use this phone, I think
for another year. So if you get all those things
to work, unless there is a physical problem with the
hardware on this phone, then you should still be able
to use it, so it should still be supported at

(16:25):
this point. All right, great question, Pete. Thanks so much.
And uh, I know everyone likes to just say get
a new phone, get a new phone. We live in
the culture here in America just throw it out, toss
it away, get a new one when things go wrong.
You don't necessarily need to do that. These things are
built much much better these days, and they last much longer,
and sometimes it's really just a software issue. Thanks for

(16:46):
the call, all right, Hop on the line, triple eight
Rich one O one eight eight eight seven four to
two four one zero one. Coming up next, we've got
Dan Seffert, deputy editor at The Verge. He is going
to join us to have of his review of the
Amazon Fire Max eleven tablet. You are listening to Rich
on Tech. Joining me now is Dan Seffert, deputy editor

(17:15):
at The Verge. He recently reviewed the Amazon Fire Max
eleven tablet. This is Amazon's latest tablet. I've got one
right here so we can compare notes. Dan, Let's get
straight to the review. Thanks for joining me today. I
do appreciate it fire Max eleven. This on paper had
a lot of promise for me, but your headline kind
of says it all not the productivity tablet you're looking for,

(17:38):
So kind of give me the kind of your synopsis
of your review of this thing.

Speaker 3 (17:44):
Yeah, So, I mean I would agree with you in
that it held a lot of promise on paper. This
is like Amazon's brand new tablet. It's got their fastest
processor they'd ever put in a tablet. It's the nicest
hardware they've used on a tablet in a long time.
So it's like markedly better looking than the lower tier

(18:04):
Amazon tablets that we're familiar with. But once you get
like past those first looks and you start using it,
you realize that it is effectively the exact same experience.
And the problem that I've had with Amazon tablets for
a long time, especially ones that are kind of trying
to market as beyond just basic media consumption but for

(18:24):
productivity and stuff like that Amazon's selling this as a
bundle with the keyboard and the stylists and things like that,
is that Amazon doesn't build any of the software that's
necessary to make all use of all of that, so
it's very hard to like kind of actually get work
done on this when you don't have the apps or
services that you might be looking for or accustomed to.

Speaker 1 (18:45):
Yeah, so you might save half the price of buying
an iPad is similarly equipped. But then all of a sudden,
you get this thing and you're like, wait a second,
I okay, So Office is installed on this thing as
a ninety day free trial Microsoft three sixty five. But
it's one of those things where it's just it doesn't
feel like a tablet where you're meant to do work
on it. It feels like a tablet where you're meant

(19:07):
to watch movies, read books, and basically try not to
do much else because it's just it's a very frustrating
operating system. Let's put it that way.

Speaker 6 (19:17):
Yeah.

Speaker 3 (19:18):
Yeah, And you can see that right from the home screen,
right like when you. Amazon's had the same basic homescreen
on its tablet for I don't know how many years now,
but it's effectively just kind of like showing you things
to watch, things to read, and things to buy from Amazon.

Speaker 1 (19:33):
It's horrible. It's absolutely horrible. I'll just say it. Here's
the thing with this tablet if they had a nice
clean version of Android installed on this tablet, it would
be incredible. And if you can install the apps that
you want. The first thing I did was try to
install Chrome. Guess what you can't. I mean, you could
probably sideload it somehow, But the average person that's buying

(19:55):
this tablet is not trying to sideload this thing.

Speaker 3 (19:57):
I don't think, right exactly, Yeah, I agree with either.

Speaker 1 (20:00):
So, I mean the apps, and so Amazon has their
own app store, They've got their own software, and it's
all geared towards selling you or helping you watch Prime Video,
any Amazon product. So why are they so protective of this?
Like why couldn't they just make this better and still
sell a lot of them?

Speaker 3 (20:19):
So I think it's a multi pronged problem for Amazon. One,
I think their business model just kind of leads them
to this type of product, because their business model is
really not making money on the hardware that they're selling you.
It's making money on the books that you're buying. And
like you mentioned, the Prime subscription that you pay for
to get Prime Video or the other thing that is

(20:41):
all over the home screen is literal products that it
thinks you want to buy from Amazon, so like their
business model kind of drives them towards that experience. The
other thing is they don't have what we call Google
services on this tablet. So, like you mentioned, you can't
download Chrome, there's no Gmail, there's Google Maps. If you've

(21:01):
got an Android phone, you're used to all of those
apps and services on the phone, and then you go
to this tablet and it's like none of them are available. Basically,
the only thing that's available is as you mentioned, Microsoft
Office Fee and very scattered, few random apps that you've
probably never heard of in Amazon's pretty small, anemic app store.

(21:21):
So to fix that, they would have to partner with Google,
which they haven't seem to want to do in the
ten or twelve years that they've been making fire tablets,
and or they would have to really court developers to
get their apps into Amazon's app store. And either developers
just don't want to do it because they don't see
the return on their investment, or Amazon just hasn't put

(21:43):
the effort in to making it worthwhile for those developers.

Speaker 1 (21:47):
I mean, it's so frustrating that even YouTube is not
available as a native app on this device, which is
available on pretty much any device around the world that
you get that.

Speaker 3 (21:56):
Has, you know, the list of apps that you can't
get on an Amazon Fire tablet, it's much longer than
the list of that you can get.

Speaker 1 (22:04):
Okay, Now for the positive side of this thing, So
I had my kids try rollblocks on it. They said
it was fine. I had them try Minecraft, as seemed
to be fast Zoom. We did a zoom call and
the camera actually was better than my kid's camera on
his MacBook. Has got a sixteen inch MacBook. So those
things were fine and Zoom ran just fine. But who

(22:25):
is this best for? Because I feel like people buy
these tablets and they return them a lot.

Speaker 3 (22:30):
Yeah, it's hard for me to pin down who this
is exactly best for.

Speaker 6 (22:34):
Like, it is.

Speaker 3 (22:35):
Better than Amazon's prior tablets in that you know, it's
got a faster process or better performance. Amazon's tablets kind
of have a deserved reuse reputation for being slow and
pokey and stuff like that because they're so cheap. But
my kind of perspective on that is, if all you're
doing is getting into a video streaming app, which is

(22:57):
like say you're just watching something from Max or Pair
unt Plus or Amazon Prime or whatever, you don't really
need the fastest tablet in the world, and the experience
between this and the I believe it's like eighty dollars
cheaper Fire ten is not that much different for that
perhaps if it's you know, a kid that has games.

(23:18):
Amazon does have a really the one piece of software
that they do actually pretty well is their Kids Mode.
So it's very easy for parents to kind of say,
setting this up for a child age to say, seven
to ten, and I want them to access this, this
and this, but not this, this and this, and then
just hand it off to them and they get like
a very curated experience, which is still a lot harder

(23:39):
to do with an iPad. It's not as easy to
do on other Android tablets. Amazon really does that experience
really well. But are you going to buy the top
end version of Amazon's tablet and hand it to a
kid and stuff like that? I find that hard to believe.
So I'm not really sure who this is for. I
assume at some point Amazon's going to put it on sale,

(23:59):
like it does with all of its products, and then
it will be maybe more of a compelling purchase at
like kind of just a nicer version of its existing
tennis tablets. But I don't think it's for anybody who
thinks that, oh, I'm going to buy a tablet to
knock out some email and compose documents and get collaborate
with my colleagues and work and stuff instead of using

(24:21):
my laptop. That's just really not what this device provides.

Speaker 1 (24:24):
Yeah, and I'm looking at the product listing page. It's
two hundred and thirty dollars. Looks like it's available now.
It does say on there we want you to know
the fire tablet does not does come with lock screen ads.
So that's another kind of punch in the gun there,
because if you want if you want this without the ads,
you got to pay even more. And then it says
Google Play is not supported on Amazon fire Tablets, which

(24:45):
I think would probably be confusing to a lot of people.
They'd be like, what does that mean?

Speaker 7 (24:47):
You know?

Speaker 1 (24:49):
And then the other thing is that I do like
is the expandable memory is kind of nice, so you
can put in a one up to a one terabyte card,
which you know, maybe you need that, maybe a don't.
How did you find the battery life to be?

Speaker 3 (25:03):
You know, I really didn't have a problem with the
battery life, and I think that part of that is
because I just ended up in a lot of scenarios
where I couldn't get what I needed to get done
on it, so I had to move to a different device.
But even for like basic video streaming and stuff like that,
like I could. I think with most tablets these days,
whether they're an iPad or a fire tablet or a

(25:23):
sam flung tablet, I really don't worry too much about
the battery life. They last, yeah, in twelve hours, and
like you know you're going to use it all day
and then or you know it'll last across country flight,
which is the longest that most people use these at
a stretch. So the battery life I don't think is
a problem at all. And even the performance wasn't that bad.
It's not as fast or snappy as Apple's iPads, but

(25:46):
I didn't have any problems where like I was sitting
there waiting for things to load, or it wouldn't respond
to my inputs or.

Speaker 7 (25:52):
Anything like that.

Speaker 1 (25:53):
And the screen the first thing I noticed when I
took it out of the box. I was expecting a
nice screen, and the screen looks like it's from five
six years ago. It's just it's not that clear, it's
not that bright. And I hate to knock this thing
because I really want to like this and be able
to recommend this to people because it's a nice, simple tablet.
But I just feel like the software just really hampers this.

(26:14):
And unless you are literally just watching you know, videos,
or maybe just playing roadblocks or maybe just you know,
kind of doing that, there's really not much more you
can do on the thing. Like even surfing the web
is not fun because you're kind of tied to bing
and like all these different things that they try to
trick you on, and it's just it's not a very
good experience, let's put it that way.

Speaker 3 (26:32):
Yeah, I would love for Amazon to kind of go
back to the drawing board and revisit its software experience
and really, like, you know, the hardware is the hardware,
and for two hundred and thirty bucks, I don't really
have a lot to complain about the hardware, but the
software just kind of ruins the whole experience for me.

Speaker 1 (26:47):
Someone needs to come up with a one click install
of like clean Android software for this device, and it
would be amazing. All right, Dancy if we're going to
leave it there. Deputy editor at the Verge. Where can
folks find you these days? Online?

Speaker 7 (27:01):
You can find me at the Verge.

Speaker 3 (27:02):
It's probably the best place to look. You can also
find me on Master Darn if you happen to use that.
I don't find myself using Twittered very much anymore these days,
but you can definitely find all of my work and
a lot of my thoughts and usings on the Verge.

Speaker 1 (27:15):
Awesome, Dan Seffert from the Verge, thank you so much
for joining me today. Coming up, I'm going to tell
you about this email that you probably got an update
to album archive, Google killing another product. I'll explain what
that's all about, plus more of your calls at Triple
eight Rich one oh one eight eight eight seven four
to two four one zero one. You are listening to

(27:38):
Rich on tech. Let's go to Brian and Westport, Washington. Brian,
you're on with Rich. Thanks for calling out today.

Speaker 8 (27:49):
Sure, hopefully it will be a fun question for you.
Can tech executives themselves be replaced by artificial intelligence? You
got your ears all the tech stuff. Is it possible?
That's the reason why they're so concerned about AI is
that they themselves can get replaced in their own jobs.

Speaker 6 (28:09):
What do you think, ooh.

Speaker 1 (28:11):
Good question. You know, I think that at this point,
anyone is up for grabs, any job is up for
grabs when it comes to AI. So we are just
at the beginning of AI. We are just figuring out
what it can do. The power of this technology. And
there's been many, many studies. I'm looking at one here.

(28:35):
You know, according to experts, tools like chat GBT have
the potential to disrupt certain jobs, especially those in white
collar professions intermediate level skills and experience. Some jobs that
are at risk include coders, computer programmers, software engineers, data analysts.
AI can number, crunch and code faster than humans. Then

(28:57):
you've got media jobs, advertising, content creation, technical writing, and
also journalism could be affected because these things are so
efficient at writing. Then you've got the legal industry. Jobs
like paralegals and legal assistants could be impacted because AI
can handle these language and structured tasks. And then of

(29:19):
course you have market research analysts, teachers, finance industry jobs, traders,
graphic designers, accountants, and customer service agents all up for
grabs when it comes to disruption by AI. Now here's
the thing. Many experts believe that AI is going to
be a productivity enhancing tool rather than just a complete

(29:40):
replacement for human workers. But at the same time, you
have to keep in mind that there will be some
fallout from this. Now I can tell you personally when
I'm using AI for already on a daily basis, and
it is kind of like the way I think about it.
And we debate this stuff in my family all the time,
as my kids say, oh, well, nobody's gonna have to

(30:02):
write a paper for school and this and that. Well,
here's what's happening. We as humans are getting more of
our brain freed up to do even higher tasks than
we used to have to be able to do. Let
me give you an example. So when I post a
Instagram reel right to my Instagram at richon Tech, it
used to take me a couple of minutes to come

(30:23):
up with a couple of hashtags for that reel that video.
If it was a video that I just posted the
other day about a hologram, I would think, okay, hologram, holographic,
three D video chat video chatting, And I'd have to
sit there and really think about some of these terms
that might work for that reel and get people to

(30:43):
click on it. Well, now what do I do. I
just copy my script that I wrote for the video
into Bard, which is Google's version of chatch ebt, and
I say, give me ten Instagram hashtags for this, And
within seconds I've got my ten hashtags. I copy, I
paste them, I put them into Instagram. Now did that
ruin my job? No? Now did it ruin some apps

(31:07):
that I might have turned to pay for to get
those hashtags? Absolutely, there's a whole cottage industry of services
and apps and things that will be disrupted by this
technology because you just don't need them anymore. Let me
give you another example. Summarizing things. You want to summarize
an article, you can use an extension on Chrome to

(31:28):
summarize that article something that may have taken someone. Let's
say you have a producer for your show, Like for me,
for a radio show, you may have had a producer
that would summarize things for you and give you notes
on your guests. Well, now you can do that all
in five seconds on CHATGBT or Google Bard. Hey give
me a brief background on this person comparing things, I

(31:49):
mean shopping. It is so powerful. I've been using the
new Google Search. It is so powerful. I can't tell
you how incredible it is. It's it's so good that
I actually am considering a switch to an Android phone
to have better access to this stuff. I've actually set
up my iPhone in a different way just to get

(32:10):
better and easier access to the Google Bar system when
I do my searches. So will the executives be replaced? Yes,
some of them will be? Will I be replaced? Will
the person next to be replaced? Who knows? This is
all too new to know exactly what it's going to
replace and the impact it's going to have. But the
bottom line is it is going to have a major
impact on our world and there is no going back,

(32:33):
that is for sure. All Right, coming up on the show,
we still got lots to talk about. I'm gonna explain
this album archive from Google. I'm gonna do that right
when we come back, because I know I've been talking
about it for a bit. Then later in the show,
we've got some great guests. We're gonna talk about lab
grown cheese, and then later diabetes tech plus. If you
want to hop on the phone, give me a call.
Triple eight rich one oh one. That's eight eight eight

(32:57):
seven four to two four to one zero one. You
are listening to rich on tech. Looks like we've got
a line open, So give me a call. Get in
with your question, comment suggestion. Well, I don't know about suggestions.

(33:17):
I don't know I phone. I'll open myself up to that.
I get enough of that through the internet, believe me.
The good news is I know that you're listening to
this show because I get a lot of emails from you,
So I am very happy about that. Oh email also
is hello at richon tech dot TV. It's interesting being
on TV versus radio.

Speaker 2 (33:38):
TV.

Speaker 1 (33:39):
I get emails, but radio much more details, much more
detailed emails about what I'm talking about and what I'm doing.
So it's just different mediums. I guess.

Speaker 7 (33:50):
Uh.

Speaker 1 (33:50):
Speaking of TV, you can watch my TV segments on
the website. Just go to rich on tech dot TV.
You know, I cover a variety of tech topics. The
latest thing I did is a hologram kind of box
that it's expensive, but it's one of those I don't
know how you explain it. It's just it looks like
you're a hologram. You step in this box, or you

(34:12):
step in front of the studio and they beam you
into this box and you literally look three D. It's
pretty cool. I've always wanted to become a hologram and
now I have. All Right, let's go to Tim in
more Park, California. Tim, you're on with Rich. Welcome to
the show.

Speaker 6 (34:27):
Program. Should I use to put on an old Dell
computer as Windows ten on it?

Speaker 9 (34:32):
Now?

Speaker 6 (34:32):
It's too old to put Windows eleven on it? And
there's a program to put on there. Also, if I
have an old if I use an old phone that
I plug in the wall, I can call a radio station.
But if I use a portable handheld house phone, there's
a time delay and I can't call the radio station.

Speaker 1 (34:51):
Well, I don't know about the question number two, but
I can't help you with question number one. So your
computer's too old for Windows eleven. It's you're referring to
something I've mentioned in the past called Chrome os Flex,
and this pretty much turns an old Windows or Mac
computer into a chromebook and it's very easy to install.

(35:14):
You can put it on a USB drive, You pop
the USB drive into your device, and then you can
install Chrome os flex. So the main things you need
to know about this, You got to have eight gigs
of storage on the drive, got to have a Windows
PC or a Mac. The Mac I believe runs it

(35:34):
from the drive, and then you also have to have
some internal storage on there as well, so you can
see all of the requirements if you just google Chrome
os flex. That's what the deal is. And the neat
thing about it is that it turns an old computer.
It kind of gives it a couple more years and
you'll be able to do the basics on here. This

(35:55):
is not gonna be able to run Android apps or
any sort of specialized apps, but you will have full
access to the web, and let's be honest, for like
ninety nine point nine percent of what you need to do,
the web is going to be just fine. And this
is going to take an old computer and just kind
of make it new again. And again it works on
max PCs. They won't really slow down because this doesn't

(36:20):
need much to run. And so it's one of these
things where you can breathe an extra couple of years
of life into your device. And it is free, so
you don't really need to do much more except install it.
And I'll put the link on the website. Rich on
tech dot tv. There are some certified models and you

(36:42):
can check that on the installation guide as well. But
it's very very simple once once you make that little
USB drive, it's pretty simple to get this thing on there.
Let's see, I'm looking at the requirements. Minimum device requirements
Intel or AMD eighty six, four gigs of RAMS, sixteen
gigs of internal storage a USB drive. You do need

(37:06):
full BIOS access and oh oh, hold on. Components made
before twenty ten might result in a poor experience. So
if your computer is that old, then yes, it may
be time for an update. But otherwise this is gonna
work pretty well. And it's just one of these things
where it's nice to know that you can do this
for free. All right, I'll put that link on there.

(37:28):
Speaking of Google, and I didn't mean to avoid your
second question, Tim, but I'm not really sure and I
think that's highly specialized to calling a radio station, so
I think that, I mean, yeah, I'm not sure of
that one. Okay, So if you have a Google account,
you probably got this scary email that said an update

(37:49):
to album archive. What does that mean? Hey, Rich, you're
receiving this email because you've viewed album archive recently, or
you may have some content that's visible in album arc
starting on July nineteenth, twenty twenty three, album archive will
no longer be available. Now I'm thinking, I don't even
know what album archive is, but now I'm scared that
I'm losing access to album archive. We recommend using Google

(38:13):
Takeout to download a copy of your album archive data
before then. What is the album archive? No idea. Here's
some content that's only available in album archive and it
will be deleted July nineteenth. Rare cases like small thumbnail
photos and album comments or likes. What is that some

(38:33):
Google Hangouts data from album archive? Okay, that's those Google
hangouts was back in the day when we were chatting
with Google Hangouts. This is my favorite one. Background images
uploaded in the Gmail theme picker prior to twenty eighteen.
If you're missing a background image that you uploaded to
Gmail prior to twenty eighteen, I think by this time

(38:55):
you can let go of that. Now, if you'd like
to access this data, please make a copy using Google Takeout.
You can also view the content directly. So some of
the other things that we're in this was Blogger. Long
story short, I'm not even gonna spend that much time
on this because it's just kind of nonsense. Just go

(39:17):
to get dot google dot com slash album archive. That is,
get dot Google dot com slash album archive, and that
will show you all of the stuff that you have
in this mysterious album archive. And so I found one
picture of Swedish meatballs in sauce that I have no

(39:41):
idea where that's from. I don't know if I had
this at Ikea back in the day. This was from
twenty seventeen. I must have posted that picture that was
to Blogger. And then in my hangout photos, I did
have a couple of photos in there from various chats
that I had over the years, and I went through
and I I did kind of a cross reference. So

(40:01):
I clicked the photo and I clicked a little info
on it, and then I took the photo name, and
I then popped that into Google Photos to see if
I had a copy of that picture. And out of
almost every picture that I looked at, just kind of
a spot check, I had them all my Google Photos,
because if you think about it, these were all photos
that I chatted, I sent to someone on a chat,

(40:23):
and so I probably sent them from my phone at
some point, and so I probably took them on my phone.
But anyway, if you're curious about this whole thing, I
think you're probably gonna be okay. But just go to
get dot Google dot com slash album archive to see
if you have anything in this mysterious I know everyone's
like Google is shutting down another product. They're so wishy

(40:44):
washy with their products, they don't care about anything. But
this is the stuff that nobody has used in a
long time. Let me let's see another Let me just
do one more Google story before we go here. You
probably heard about this as well. It was all over
the news. If you clicked on a Google search link
between twenty twenty six and twenty thirteen, you might be

(41:04):
eligible to receive some money. Twenty three million dollars. Well,
guess how much you're gonna get seven dollars and seventy cents.
And guess what that requires you to do. You have
to fill out your full name, your address, and your
email by July thirty first. So if you want to
do this, that's fine. I'm not judging you for it.
But I saw all the headlines everywhere that made you

(41:26):
click right, Google owes you money. Yeah, I searched Google.
How much am I going to get out of this
twenty three million less than eight bucks. Is my name,
address and email worth eight dollars? Probably not. I am
not giving this information to some random legal firm so
that I can potentially get a seven dollars and seventy
cent check down the line. Now, I will say today

(41:48):
I did get Let's see if I can find it.
I got a PayPal notification that I did get. Oh gosh,
what was this Avis Budget Group? I got thirty seven
dollars for an e tole settlement today, So these things
do work. But I don't even remember putting my information
in for this e toll settlement from Budget Avis. I

(42:09):
didn't even know those were part of the same company.
So anyway, if you want to do the Google search thing,
I'm not gonna hold it against you. But for seven
dollars and seventy cents, I mean, these these class action settlements,
they sound great. Google has to pay twenty three million
dollars because of privacy concerns, But the average person really

(42:30):
gets nothing out of this. The lawyers they're gonna make
out really really well. I'm sure they're getting more than
seven dollars and seventy cents. Again, I'll put it all
on the website. Rich on tech dot TV. All right,
as Kim would say, I'm getting fired up eight eight
eight rich one O one eight eight eight seven four
to two four to one zero one. I'm gonna try
to get our special guests on coming up, but we

(42:51):
are going to talk to Jason Horn, food writer about
muzzarella cheese grown in a lab. I'll tell you what
I thought of that, plus more of your calls and
the top tech scams text t e X tape. You're
listening to rich on tech. Uh do we have the
special guest? It looks like we do. Okay, let's let's

(43:15):
bring up. Let's see here we are well line six? Mom, Yes, Hi, Hello,
welcome to the show.

Speaker 9 (43:25):
Hi, thank you.

Speaker 1 (43:27):
So this is my mom in New Jersey. You are
you actually listen to the show, don't you? How do
you listen?

Speaker 9 (43:35):
I go to my Google home and ask it to
play KFI.

Speaker 1 (43:39):
I love it. Well, that's good. See if I had
a little ding, i'd say ding. That's right. And so
what do you think of the show? Do you think
the host is good?

Speaker 2 (43:49):
Or what.

Speaker 9 (43:51):
You meaning that you're the host?

Speaker 7 (43:54):
Yes?

Speaker 9 (43:56):
I hope I maybe byas but yes, no, I think
you're You're amazing.

Speaker 1 (44:02):
What you do is the information easy to understand because
the show, you know, I'm trying to make the show
understandable by a lot of people, including I always say
my mom, and that's you. So are you understanding the show?

Speaker 9 (44:17):
Yeah? Most of it. I mean I think you tried
to talk in terms that the average non high tech
person can understand.

Speaker 1 (44:24):
Okay, Well, the reason I call you is a very
important one. You were telling me that they change something
and that is AOL. Yes, you love AOL.

Speaker 9 (44:43):
I guess you could say that, and yeah, go.

Speaker 1 (44:48):
Ahead, what do you What do you like about AOL?
Many people might not even realize that AOL is still around,
but then there's a lot of people that actually still
use it.

Speaker 9 (44:57):
Yes, that is true. Yeah, a lot of people don't
use AOL anymore. But that was the first email. I
don't even know what you call it, thing I used,
and I guess I just never really wanted to change it.

Speaker 1 (45:15):
And so what happened this week? You called me up
frantically and you said, Richard, you call me Richard when
you're you know, and you said, and you said what
you said, I don't like this?

Speaker 9 (45:28):
Okay, So yeah, initially, I didn't like it because they
changed the format and as far as I know, they
didn't give a warning, like all of a sudden, it
was just changed.

Speaker 8 (45:38):
And I guess that.

Speaker 9 (45:39):
Threw me where wow, And I didn't initially like it.
I am getting used to it.

Speaker 1 (45:48):
That's good. So you're getting used to the new a well,
I would I wouldn't even think that. I mean, I'm
sure there's probably one person working on the AOL program,
because I don't even know what's happening with AO. All
these days. You're still using like the downloaded program on
your computer. It's not like you're going to AOL dot com.

Speaker 9 (46:09):
I have no idea.

Speaker 2 (46:10):
Just saw my desktop.

Speaker 9 (46:11):
I really don't know. You probably put it there for me.

Speaker 1 (46:15):
Okay, so all of the formatting changed. But now you're
saying you're getting used to it, So it's.

Speaker 9 (46:20):
Okay now, well, because I guess I've gotten used to it.
The one thing that I decided I'm not that crazy about.

Speaker 10 (46:27):
When you click on an email, you don't see the
entire email. There's a little arrow on the right side
of the email that you have to click on to
expand the email to see the entire email. And that
little arrow is.

Speaker 9 (46:41):
So teeny tiny that it's kind of hard to see.
Like it's not in a bright color, it's like a
light gray, so you know, you kind of have to
really look to.

Speaker 2 (46:55):
Find it.

Speaker 1 (46:55):
Okay, well, as long as you know it's there. And
do you think they're there's a connotation when people get
your email from AOL dot com. Do you think people
judge you for that?

Speaker 11 (47:07):
Probably?

Speaker 9 (47:08):
Yeah, yeah, I think so. They probably wonder why do
you still have AOL?

Speaker 1 (47:14):
And why do you you what's your answer?

Speaker 9 (47:19):
That's a good question. I guess I'm just very loyal,
all right. I don't really I don't really have a
better answer than that. I just I just always liked it.

Speaker 1 (47:31):
I guess that's.

Speaker 9 (47:33):
Really the reason. I mean, you know, I do have Gmail,
but I don't use it very often.

Speaker 1 (47:39):
Yeah, okay for work, but I do have it. As
of let's see here, As of twenty twenty one, one
hundred and seventy four million people still go to AOL.
That doesn't mean it's like users. Two point one million
people still use AOL's dial up service. That was in
twenty fifteen.

Speaker 9 (47:57):
I didn't know they still have that.

Speaker 1 (47:59):
Yeah, I don't thing. Yeah you remember that? And then
one point five million US or pay for AOL and
twenty one. Good news is you don't pay for it.
It's free anyway. Thanks for calling in, Mom, or I guess.
Thanks for being on the show. Appreciate it.

Speaker 9 (48:13):
Oh, thanks for having me. And I have one other
thing to say.

Speaker 1 (48:16):
Oh gosh, I'm nervous. What we don't let people do
this on the radio. Surprise me?

Speaker 9 (48:21):
Oh okay, well I'm gonna surprise you Happy Father's Day.

Speaker 1 (48:24):
Oh, thank you.

Speaker 7 (48:26):
All right, you're welcome.

Speaker 1 (48:28):
There we go. We had the dings. I love it,
all right, Mom, love you, see you letter.

Speaker 9 (48:32):
I love you too, alright bye.

Speaker 1 (48:35):
All right, there you have it. Mom on the show
for the first time and the ding from nowhere. I
love it. Oh, this show is really uh, we're really
really making strides here after our Google meet fiasco earlier today.
There we go. Okay, Google lens man, is everything about
Google today? What is happening here? Everything's about Google. One

(48:57):
quick thing to know about Google lens. You can now
search for skin conditions, so Google Lens app. They have
added skin conditions. So Google says describing an odd mole
or rash on your skin can be hard with words alone.
So now you can snap a picture of that situation
on your skin, upload it through Google Lens, and you'll
find visual matches to inform your search. You can also

(49:21):
use it for bumps on your lip, align on your nails,
or hair loss on your head. The feature is currently
available in the US. If you're wondering how to access
Google Lens. It looks like the little camera icon on
the Google search bar, so you can use it for
skin conditions, but Google says it is not a diagnosis.
All right, coming up here, we are going to talk

(49:42):
fake cheese, lab grown muzzarella with food writer Jason Horn.
And if you have a question, give me a call
Triple eight Rich one oh one. That's eight eight eight
seven four to two, four to one zero one. My
name is Rich Dmiro. I'm having way too much fun
hanging out out here with you talking technology. We got

(50:03):
lots more to come. Stay tuned, all right, So I
got a fun little conversation here. We're going to talk
lab grown cheese and why would anyone want to eat that? Well,
I don't know. We're going to discuss Jason Horn is

(50:24):
joining me, food writer. His social is Messy Epicure. Jason,
Welcome to the show.

Speaker 12 (50:32):
Thank you very much, thanks for having me.

Speaker 1 (50:34):
So you and I were at an event together where
we met Pizzeria Moza, and this was an event for
a cheese called New Culture, And you want to take
it from there? What is New Culture?

Speaker 7 (50:49):
Sure?

Speaker 12 (50:49):
Yeah, So basically they're kind of going a step further
than the fake cheese that's on the market now and
they're making real quote unquote fake cheese. So yeah, the
idea is they have found a way to produce cassion,
which is the protein that is in cow milk, that
is in cheese without cows, using some kind of bacterial fermentation,

(51:12):
and they make that into mazzarella.

Speaker 1 (51:15):
Now they've never mentioned that this is lab grown cheese.
They don't use that terminology, but I do, And this
is this lab grown? Or am I just being overly dramatic?

Speaker 12 (51:27):
I mean I suppose at some point the lab gets
big enough, but.

Speaker 7 (51:30):
It's a factory.

Speaker 12 (51:31):
But yeah, they're sort of taking the individual components of
cheese and mixing them up into a cheese that is
not didn't come from cows, didn't come from milk.

Speaker 1 (51:43):
And so we tried this cheese at Pizzeria Moza, which
is a pretty famous pizza place in Hollywood, California. It's
been around forever. The chef is very famous, Nancy Silverton.
So it's not like this is just some fly by
night place that's trying this. This is like a real
peace place.

Speaker 12 (52:01):
No, this is Yeah, this is a big deal. Like
Nancy's Overton's a big name chef, she's big in the
pizza world, and she's kind of, as I understand it,
kind of their first like chef partner. She's on board
with them. They're sort of jumping into this whole thing.

Speaker 1 (52:15):
Together now before we get into like how this tasted
and kind of the night. This stuff is expensive, So
the one thing they didn't really talk about was how
expensive this cheese is to make. And when I press
them on this, they said they want to be competitive,
but they don't really have anything to say about it
until next year. So is this cheese really expensive? Because

(52:37):
Nancy joked when she was shredding it that don't drop
a piece of it because it's like gold.

Speaker 6 (52:42):
Yeah.

Speaker 12 (52:42):
I mean I did hear someone said that, you know,
the small group of us in the room, we're eating
like thousands of dollars worth of cheese. So I mean,
this is not something that's going to be on the market.
They said it'll be in the restaurant in twenty twenty four,
So like this is very early stage. I mean, I
think it's probably incredibly expensive to make right now, but
the goal is to make more of it cheaper and

(53:04):
to become competitive with standard cheese eventually.

Speaker 1 (53:08):
And of course the question is why do this? And
there's many reasons. The reason for new culture they say,
it's all about sustainability. This cheese is different than plant
based cheeses. It's not made with nuts, it melts, its stretches,
it's vegan, it's lactose and cholesterol free. What do you
make of this whole world of like these companies that

(53:28):
are coming up with stuff because I report on this
stuff a lot and people always give me a hard time,
like it, just eat the real stuff. But is there
a reason why these companies are making this stuff?

Speaker 7 (53:39):
Yeah?

Speaker 12 (53:39):
I think so. I mean a lot of people, you know,
don't want to eat dairy, don't want to eat meat.
They're trying to for all sorts of different reasons. Sometimes
it might be for dietary reasons. Sometimes it might be
for sustainability reasons, you know, sometimes it might be for
you know, cruelty to animal reasons, like you just don't
want to eat animal products. There are a lot of

(53:59):
reasons someone might want pay plant based mozzarella substitute. But
the problem is, you know, if you're not eating cheese,
you're not eating cheese, so like, you know, you sort
of like you've given up mozzarella, Like you don't need
an exact substitute of mozzarella. It kind of defeats the purpose.

Speaker 1 (54:18):
Yeah, I mean, that's that's always kind of the question
I have. It's like if you're if you're not eating
this stuff, it's like, are you really seeking out just
a different version of it?

Speaker 12 (54:27):
Exactly? Yeah, I don't know that. Like there are people
who eat cheese right now who would switch to non
dairy if only there was a perfect mozzarella substitute. In
a lot of ways, this and some of the lab
grown meat, which I think we're going to get into
a little bit, they're sort of solving a problem that
doesn't really exist.

Speaker 1 (54:48):
Okay, so let's before we get as a lab grown meat,
which I was actually on LinkedIn earlier and I saw
that just that does the eggs they're doing meat apparently,
Oh well, yeah, so it's it's so anyway, Okay, So
let's talk about the taste of this cheese. So what
were your thoughts. We tried it on pizza, we tried
it on some rice balls and in an eggplant sort

(55:10):
of palm dish. What was your thought of this cheese?

Speaker 12 (55:13):
So, I mean, I feel like we only got to
try kind of the cheese really on its own on
the pizza. The first two it was sort of mixing
with other stuff, so you couldn't really get a good
impression what it tasted like. But on the pizza, I mean,
the stretch was really good. I definitely have not seen
a plant based cheese that like melts and stretches quite
like that. So the texture was really good that the

(55:36):
flavor was right. I mean we got to taste also
like a few shreds of kind of the raw cheese,
and it tasted like mozzarella cheese. There was something I
don't know if it was just like in my head
because I knew it wasn't it was you know what
it was. There was something slightly off about the texture.
I can't really describe exactly what it was. It was

(55:56):
like it was almost two stretchy.

Speaker 1 (55:58):
It was almost well the actual texture. It was a
little bit not as like bitey, I don't know if
that's a word, but like it didn't like it was
a little mushier, almost like a valveda, like if you
if you sliced like a velveto.

Speaker 12 (56:11):
It was like it was like three Yeah, it was.
It was softer, yes.

Speaker 1 (56:15):
Softer, yeah, and like almost like silkier. The other thing
that I thought was that it wasn't as salty as
regular cheese, which is easily fixable.

Speaker 12 (56:25):
Yeah, exactly, that's yeah. I mean part of it I
think might have been just because they were trying to
show off this cheese. They really like went back on
the seasonings on the rest of this stuff. But yeah,
I mean that you're right about that. But that's that's
such an easy problem to fix. It didn't even stick
in my mind.

Speaker 1 (56:40):
So you've been covering food for a long time. I mean,
obviously there's a need for this stuff, and I like
the fact that this is cholesterol free, lactose free, you know, vegan.
I mean, there are people that are seeking this type
of thing out, But why do we see such an emphasis.
I mean the fake meats, the fake cheeses, I mean
basically fake everything and is it fake or is it real?

Speaker 12 (57:03):
Well, yeah, it's the thing that New Culture said was
they're calling themselves the first real vegan cheese because it
has the real protein that's in cheese. I mean, it's
silly to use the terms fake and real with this.
I like, you know, vegan cheese for example, or plant
based cheese a little less because plant based is also

(57:25):
kind of you know, iffy. But like, you know, vegan
cheese makes sense because there's no animal products in it.
That's kind of the point of it. I mean I
think that like there are reasons to look for this stuff.
There are you know, environmental reasons. Cows are pretty bad
for the environment. I just at this point, this cheese
is probably just as bad for the environment. Like when

(57:47):
we had that dinner, that was you know, months of work.
It had been presumably flown in from northern California. They
held all the executives along with it. So like they've
got a long way to go before they're making it,
you know, at a high in a volume that it's
going to make any difference.

Speaker 1 (58:03):
Ooh and one thing that I kind of led my
review with for KTLA is that I had to sign
a waiver to eat this cheese.

Speaker 12 (58:11):
Yes, indeed, that was the first time I've ever had
to sign a waiver to taste of food for sure.

Speaker 1 (58:17):
Right, that was a little concerning. And I said to
the CEO, Matt Gibson, who was standing there, a CEO
of New Culture, and I said, Matt, is this stuff safe?
I mean, what am I eating here that I have
to sign a waiver. I've never had to sign a
waiver to eat something.

Speaker 12 (58:31):
That is true. I feel like it was mostly to
protect the restaurant, because you know, the restaurant wasn't exactly
serving the cheese. Yeah, it's a weird situation because it
is kind of this like it's an experimental food that
you know, we in theory something in there could have
made a sick but like all the parts of it

(58:52):
are things that are in other foods, Like it's just
it's mixing existing foods together in a new way.

Speaker 1 (58:59):
I just left there in a cold sweat. I woke
up in the middle of the night thinking, oh my gosh,
there's going to be something in that cheese that is
like a spore or some sort of like thing that
will never come out of my body and I'm going
to die from eating this cheese. I didn't, thankfully, but
that's what I woke up thinking in the middle of

(59:19):
the night.

Speaker 12 (59:20):
Right, Yeah, I don't think they're using, you know, some
kind of alien microbe that fell from space and their cheese.
But they were pretty cagey about the fermentation process and
what exactly makes the case.

Speaker 1 (59:31):
They were exactly all right, We're going to leave it there.
Food writer Jason Horn, you are at messy epicure on
social media. What kind of stuff do you cover your
in your day to day.

Speaker 12 (59:44):
Kind of everything food and drink and cooking, so you know,
everything from I was writing about the best Indian cookbooks
this week and the best cheap blood because last week.
So really really everything food and drink related. I've covered
it all.

Speaker 1 (59:59):
Do you remember what that You remember what the top
recommendation was for the cheap vodka just asking for a friend.

Speaker 12 (01:00:05):
Oh my god, it was I think it was Taca Taca.

Speaker 1 (01:00:09):
Okay, well you heard it here first. Sounds like something
I might have had in college.

Speaker 10 (01:00:15):
Uh.

Speaker 1 (01:00:15):
Jason Horn, thanks so much for joining me today. I
appreciate it. Thanks rich all right, take care one. All right.
If you want more information about anything I mentioned here again,
go to the website. Rich on tech dot TV coming
up more of your calls. Looks like the lines are filled.
So that's exciting, and I'm gonna talk about this. Where
is it here? I've got the top text scams. These

(01:00:39):
are interesting. So you always get these text scams, you know,
these little text messages that are trying to scam you.
I always wondered what's the end game. I've got one, two, three, four,
five of the top text message scams. I'm gonna explain
what they're trying to get out of you when they
text you that package is lost or whatever they say.
You're listening to Rich Marshall is in Recita, California. Marshall,

(01:01:10):
you're on with Writch Hi fell in New Jersey and
Oh what's up New Jersey?

Speaker 11 (01:01:16):
Yeah, yeah, it's been a lot of time. I haven't
seen you in the Amazon press on Topanga recently. I
ran you have the first that I met with the
first tour, first opening.

Speaker 1 (01:01:24):
Oh was that you?

Speaker 5 (01:01:25):
Yeah?

Speaker 1 (01:01:25):
I remember, yes, Oh that was so long ago.

Speaker 11 (01:01:28):
Yeah. Anyways, that phone that I had, that no Tony
Ultra that I had, I was that Daughter stadium and
I think I put on top of my buddy's car
and drove off without getting it, and I lost it.
And I'm not too right because I didn't back anything up,
including my contact, my notes, and a lot of other
stuff that I want to almost kill myself for doing, Okay,
And I was hoping that somehow, you know, somehow miracle

(01:01:50):
was able to be done, somehow, that if somebody in fact,
somehow rechieved the phone and got it somehow, that you
know that I am numbers or whatever. All those numbers
that are inside the phone like that they're basic, like
a thumbprint or something like that. If they ever tried
to reactivate it again, then something he would be able
to be found and retrieved because it would be working
on the same numbers somehow. Is there some hope that

(01:02:12):
there's somebody trying to find it at all?

Speaker 1 (01:02:14):
Yeah? So number one, have you checked out Google Find Mine?

Speaker 11 (01:02:20):
I think somebody tried to do it in the store.
I don't know if they did it and they couldn't
find it at the time. I don't know, Okay, I
think they did that and they couldn't find it if
I recall correctly. Forgive me, but I'm not tech savvy,
so I don't know how to do a lot of
stuff at all.

Speaker 1 (01:02:32):
No, that's fine. So I think the first thing to
do is, do you have access to a computer outside
of the phone. No, don't in the library, okay, so
go to the library. Do you know your Google login information?

Speaker 7 (01:02:45):
Yes?

Speaker 1 (01:02:45):
Okay, So go to Google dot com slash slash Android
slash find. Okay, that's the first thing you need to do.
And so when you go there, you'll get You're gonna
have to log into your Google account and you will
see a list of your devices. If it's only this
one device, you should see it on there. You click
that device, it will tell you.

Speaker 11 (01:03:06):
I had a bunch more.

Speaker 1 (01:03:07):
Yeah, you've lost more than one device, Marshall.

Speaker 11 (01:03:11):
So over the past ten fifteen years, I've lost four devices.

Speaker 1 (01:03:15):
Oh my okay. We got to come up with a
new solution for you not to lose these things. Have
you ever heard of a leash that you know, those
chains that people use for their wallets. You can get
one of those phone.

Speaker 11 (01:03:27):
I've resorted to put it on lanard on my phone, okay,
to have a big lantern hanging off with so I
try to wrap it around my wrist. I still left
it behind a couple of times, but I'm getting much
better at it now.

Speaker 1 (01:03:37):
Okay, So notwithstanding, you're going to find when you log
into here, you're going to find a lot of devices
that you've left in places over the years. But once
you go to this website, Google Find my device, you
can tap the device and there's a couple of things
you can do. You can play a sound that's not
really going to help unless the device is nearby. You
can secure the device and that will actually lock the

(01:03:58):
device and sign out of your Google account. That's given
this device has Internet still it may not, and then
you could erase the device. So it'll also show you
where that device is on a map, so you can
see if you know the last known location of that device. Now,
if this flew off of someone's car in a parking lot,
chances are you're probably not going to retrieve it. But

(01:04:20):
I will tell you my father left his phone on
top of his car and it did fly off, and
I showed him how to do this, and he did
see where it was located on the side of the freeway,
and he was adventure and adventurous enough to go back
and he did retrieve his phone and he found it
and it was great. The phone was ruined. But the

(01:04:41):
best part was the case was just fine. And when
he got his new phone, he put the old case
that had been run over one hundred times on the
freeway on his new phone. So it goes to show
you the dedication he had to that case, which, by
the way, I recommended to him, and that's what saved
the whole situation. Anyway, that's what you need to do.
Look for this device on your Google Find my see

(01:05:03):
if it's on there. Now when it comes to your
information on this device, there's a couple places to look.
Google is really good about backing up devices, even if
you don't think they're backed up. And so the first
place I want you to look for your contacts is
contacts dot Google dot com, and you may find that
all of your contacts are miraculously in there. I'm gonna

(01:05:24):
bet they are. And then the other place I want
you to look is one dot Google dot com. This
is spelled out the word one O N E dot
Google dot com. And inside there you can tap storage
and then you can go into it says your device backups,
and I can see I've got my Google Pixel, my

(01:05:45):
Galaxy S twenty three Ultra, and it will tell me
backed up nineteen hours ago, and then you can see
details and lo and behold, I can see photos and videos,
SMS messages, call history, device settings, and then eighty one apps.
Now the notes is going to depend on the apps,
the app you use for notes. If you use Google Keep,

(01:06:06):
you can go to keep dot Google dot com and
check for your notes in there. They may be in there.
If this was a Samsung, you may be using Samsung's
proprietary notes program, which is sometimes linked to one note
on Microsoft if you decided to do that. Other times
it's not, but not all hope is lost here, Marshall.

(01:06:26):
I think that that's Those are the places to look
for your phone and see if you know, if you
can locate it and then locate the information, then you
got to think about getting a new phone. I would
recommend the Pixel seven A as a new phone. If
you want to stay with the Android. I know you
had the note. I think that the Android seven A

(01:06:47):
will be nice because it's a good price. And maybe
this time think about insurance on your phone, because oh
my gosh, I can't believe you lost so many phones.
Speak a phone, so I'm gonna give you one more
website and remember I put all this stuff on the
show notes. This is show number twenty four, So if
you go to rich on Tech dot tv you can

(01:07:08):
see that. But this is a listener. Jim sent me
this website. It's Broadbandmap dot FCC dot gov. And this
is a cool website that will show you the high
speed internet providers at your home. So this is the
government makes this map so that they can figure out
where to put federal funding for better internet in different places.
They've got like forty two billion dollars to spend. But

(01:07:31):
for you as a regular person, it's just a cool
way to see what internet service providers are servicing your home.
So if you want to switch, or you want to
see if you can get a better deal, or you're
just curious, broadbandmap dot FCC dot gov. You can pop
that in to the website. Then you put in your
address and it will show you all the different providers

(01:07:52):
that service your home. Can you believe it? That's going
to do our number two for the show, triple eight
rich one O one eight eight eight seven four to
two four to one zero one more rich On Tech
right after this eighty eight rich one On one eight
eight eight seven four to two four one zero one.

(01:08:14):
I want to get to the top tech scams text,
I keep saying tech text of twenty twenty two. But
first let's go to uh Alice in Yucca Valley. Alice,
welcome to the show.

Speaker 7 (01:08:29):
Thank you, excuse me.

Speaker 13 (01:08:31):
So I am really annoyed with Windows ten. I have
a Windows ten machine, which I hate to use. I'm
still using my old Windows Pro seven pro because I
can organize my files the way I want to organize
them in a folder, and I can organize my folders
where I want to organize them. And I'm a super
organized person, and so I like to be able to

(01:08:53):
put stuff the way I want to, so I can.
I don't want to do it alphabetically, and it really
doesn't allow me. Windows ten does not allow me to
sort it anyway I want. If there used to be
work around, even with Windows seven, didn't want you to
do it, but you could, you could do work There
was a workaround, And so what can I do Windows ten?

(01:09:14):
So I can sort the files the way I can
put manually put something on top if I wanted it
to be on top.

Speaker 1 (01:09:20):
M oh, I see what you're saying. You want to
just move a file to the top and not put
it in any specific like alphabetical or anything like that. Right, Oh,
I don't know if there's a way to manually do that.

Speaker 13 (01:09:32):
Don't tell me that.

Speaker 1 (01:09:35):
There may be a helper app But I mean you've
gone through, and you've gone through and right clicked and
saw the different ways you can organize things, and none
of those kind of those ways you want to use.

Speaker 13 (01:09:47):
No, I mean, there's probably forty of them, but none
of there's some really obscure ones.

Speaker 1 (01:09:52):
I mean those they are, yeah, but you want to
do like you want this file up at the top,
you want this file up at the bottom. So I'll
tell you what I do, And this is kind of
a little hack, but you know, I do the same thing,
but because sometimes I want some things to stay at
the top, I want some things to stay at the bottom.
So what I do, and I know this is I'm
sure someone listening is going to have a much better

(01:10:13):
solution than this. But what I do is I just
put like a one dash at the top file that
I want, and then for the bottom files I put
zzs and so those will always stick to the bottom.
And then I do alphabetical. But that is a total, Like,
I can't really recommend that that's the best way to
do it, but that's what I do. And it's funny

(01:10:33):
you say this because I was just in my drop
box the other day and I was sorting by different ways,
you know, date modified, and you know, size and kind
and all these different things you can sort buy. But
at the end of the day, I literally just put
a ZZ against the files, you know, the file name
or the file folder that I want to stick to
the bottom, and a one dash at the top or

(01:10:56):
an a whatever whatever works. But that's the only thing.
There may be a third party app, like a helper
app for Windows. I don't know of that right now.
Maybe someone that's listening can email and explain that and
then we can include it in the feedback segment later
in the show. Hello at richontech dot TV. But I
know that's not the answer. But you want to keep

(01:11:17):
these in a specific way, that's what it sounds like.

Speaker 13 (01:11:19):
Huh, Yeah, that's true. I mean if I do a one,
then what if I come along with something else that
I want to be one? Then I have to renumber
the other.

Speaker 7 (01:11:25):
One that's two.

Speaker 1 (01:11:27):
Yeah, it's not a perfect system, but you know it
does work for me. I mean, believe me, that is
what I use and that's the only way that I
know of doing it. There may be, like I said,
you know, you do get these built in options to
sort by, but you're not. The custom sorting is something
that I just don't see on that I've seen on

(01:11:47):
either machine, Mac or Windows. But I have a feeling
there could be a helper app that may do it,
but I have not come across that app. But what
are you trying to organize? Just do you like things
to be in a certain way?

Speaker 8 (01:12:01):
Yeah, you know I have.

Speaker 13 (01:12:02):
I have I'm a scientist. I have lots of different
folders for different projects and and I want, you know,
I'd like to have like the current thing that we're
working on, like at the top, or and maybe something
else comes in that okay, that really kind.

Speaker 7 (01:12:15):
Of needs you up at the top.

Speaker 13 (01:12:16):
Two And and you know I don't care about I mean,
other stuff can just be at the bottom because I
haven't really I mean, it's not stuff. I can just
say it can be alphabetical or date modified or whatever.
But and I don't really care because I never look
at it. But it's it's yeah, it's it's all the
projects I work on. It's like, I want to be
able to organize it the way I want. It's just

(01:12:36):
like you would organize your files in your in your office,
you know, the way you want them organized, so you.

Speaker 1 (01:12:42):
Can get yeah, I mean it's yeah, if you want
something in the front, something in the back. The only
other thing I would say that you could do to
to maybe is you know the hack that I mentioned.
The only other thing I would say is you can
pin a file for quick access. So that's on the
left hand side. We'll have like their different files, like
if you and I do that as well. So I
have a couple of file folders that I just keep

(01:13:02):
on my I mean, I'm using a Mac, but it's
on the left hand side. It's my favorites. I just
keep those in there. It's not a perfect system, believe me.
I think that there are definitely some divisions between what
we do in real life and what we can do
on the computer with the organization of files. And believe me,
you're way ahead of ninety nine percent of people who

(01:13:23):
have just given up on any sort of organization whatsoever.
So the fact that you want to organize these things, Alice,
is great, but I don't have the answer for you
on how to do that. The best way. The only
other thing I can think of is maybe if you
don't have your if you have your view instead of
a list, maybe you can just have your stuff where

(01:13:44):
it's just kind of in a folder. But it's still
going to kind of default some sort of grid, I believe.
But we'll look for a helper app and we'll see
if someone can email that and get that to us,
because that would be really helpful. All right, let me
tell you about some of these scams I've been promising you.
The top text scams. So Number one, this is from
the FTC, by the way, to three hundred and thirty

(01:14:05):
million dollars lost to text scams in twenty twenty two.
These are text messages coming to phones median loss one
thousand dollars, and these things are doubling and tripling year
over year, so more people are getting scammed by text messages,
so that's why more scam artists are using them. Number
one copycat bank fraud prevention alerts. These are really tricky,

(01:14:28):
so you might get a fake number to call about
suspicious activity on your account, or they might say hey,
reply yes or no. To verify this transaction that, of
course you either did or didn't make, or you don't
really understand if you made it. Once you reply, you'll
get a call from the fake fraud department. And people
thought it was their bank helping them out. Instead money

(01:14:48):
was transferred out of their account. This scams median loss
was three thousand dollars last year. That's a lot. Number
Two bogus little gifts that can cost you. You might
get a text about a free gift, a reward, or
a prize that looks like it comes from a company
you work with, Walmart or who knows next thing you know.

(01:15:09):
You click the link and you pay a small shipping fee,
and you just gave your credit card number to a
scam artist. Now you have fraudulent charges. Number three fake
package delivery problems. This is when this is when you
get all the time. I posted about this one on
my Twitter the other day. It was a text pretending
to be from the USPS. They said, hey, confirm this.

(01:15:33):
It could be from FedEx, could be from UPS says
there's a problem with delivery. They link to a website
that looks real. I don't think it looks real, but
it's not real you know that, and then you have
to pay a small redelivery fee, which, come on, there's
no such thing. Many people report that that is a
trick to get your credit card number. These scam artists

(01:15:54):
also try to get your personal information, including sold security number.
Why would USPS, FedEx or ups need my social Security number?
They do not. Where's our buzzer? Phony job offers promises
of easy money for mystery shopping at stores like Whole
Foods in Walmart. This is a favorite scam job. Scammers

(01:16:16):
also target people who post their resumes to employment websites
like Indeed, in most of these reports, scammers use checks
that seem to clear but turn out to be fake,
or trick people into sending them money. All of these
things are basically to trick you and to get you
to somehow give over your personal information or get money
into their hands. And finally, the not really from Amazon

(01:16:38):
security alerts. These look like a fake bank text, but
this is from Amazon. It's an automated fraud prevention method.
A message. It's saying you need to verify this big
ticket order that you made, but of course you didn't
make it. So you call the number in the text,
you get an Amazon rep who's phony. They're going to
fix your account. You trust them, and next thing you know,

(01:17:01):
you give theF You give the rep remote access to
your phone so they can fix things or get your
refund for you. The rep says a couple of zeros
were accidentally added to the refund, so they need you
to return that money to them, often by buying gift
cards or giving them the gift cards pin numbers. Do
not send gift cards over the phone. You go to
any store nowadays, Target, Walmart, Big signed by the gift

(01:17:24):
cards do not give these gift cards to people for cash.
Like I had someone that emailed me and said, Hey,
I've got a friend that's really sick and I can't
make it to buy them an Apple gift card, can't
get to the store. Can you buy me one and
send me a picture of the back And said, really,
you could just go online and buy this thing, buddy.
And we went back and forth before they realized that

(01:17:44):
I was not going to play their game. So what
can you do? Report these scam text? You can forward
it to seven seven two six, which spells out spam.
I don't know if that really does anything, but they
say it helps re wireless provider spot and block similar messages.
You can also report using Apple on I messages or
Google messages, or you can report it to the fc

(01:18:05):
FTC at Reportfraud dot FTC dot gov. And again again again.
Do not click on links in unexpected texts. They will
try to get your money or your personal information. And
you can also filter unwanted texts. The problem with that
is that it does catch some texts that you may want,
so I don't turn that feature on. I think it's
better to just be aware of this stuff and that

(01:18:26):
way you don't get caught, all right. Coming up on
the show, we've got Justin Eastzer. He is the founder
and host of diabet Tech. He's going to join us
to talk diabetes Tech plus more of your calls at
triple eight Rich one oh one. That's eight eight eight
seven four to two, four to one zero one. You're
hanging out with me, Rich DeMuro, you are listening to

(01:18:49):
Rich on tech. Let's go to Eric in Wanna wak Co, Mexico. Eric,
you're on with Rich.

Speaker 7 (01:19:01):
Hey, Rich, thanks for taking my call. My issue is
with my Yahoo mail. This started years ago and the
issue is I cannot take my file like I cannot

(01:19:23):
take emails that are junk from my inbox and dump
them into my junk file. For some reason, that option
is no longer available. I did talk to Yahoo about this,
and they didn't really give me a solution or anything

(01:19:46):
that I could kind of figure out. I can take
those junk emails and dump them manually into say iCloud
or g email. But it's, you know, it's it's it's
it's just a pain of me. We're in and and

(01:20:10):
the option that I get rich is, you know, and
I'm on my phone obviously, and it's the same thing
with my iPad is when I slide the email over
to dump it into my junk file, that option is

(01:20:34):
like dimmed out there. There's even like a little X
on it, like it just doesn't it's, you know, it's
like it's not there. I hope I'm making sense.

Speaker 1 (01:20:48):
So these are all you're you're basically trying to get
the spam email gone from your inbox.

Speaker 7 (01:20:56):
Correct. That is correct, And and I'm trying to train.
I'm trying to train the system, which should be trainable.

Speaker 1 (01:21:06):
Two to a market as spam and to say don't
don't let these through again.

Speaker 7 (01:21:12):
That's right.

Speaker 1 (01:21:12):
When you try it. When you try to do that,
you're not getting that option.

Speaker 7 (01:21:16):
No, and and and and to the extent that I'm
putting it into Gmail or iCloud, well yeah, those those
systems recognize it, but not my my Yahoo, and my
Yahoo is my go to pretty much for everything.

Speaker 1 (01:21:36):
Are you Are you running any sort of AD blocker
on your phone or on your desktop?

Speaker 7 (01:21:44):
You know, I I don't think I am not an
AD blocker.

Speaker 1 (01:21:49):
No, that could be interfering with it. So an AD
blocker could be interfering. Have you tried deleting the Yahoo
app and reinstalling it? This is only happening on your phone.
Does the same thing happen on the desktop?

Speaker 7 (01:22:01):
You know, I looked at the desktop this morning before
I called you in, and I think I'm able to
easily dump the files into junk. However, yeah, I mean,
but they're still coming through junk.

Speaker 1 (01:22:22):
Yeah, well that's I mean. Look, it's tough to stop
all the spams, especially on a Yahoo or an Ay.

Speaker 7 (01:22:29):
You know that too, Rich? Is that my iPad, my
cell phone, and my desktop are all sync right now,
and I'm using my iPad my cell phone almost ninety
nine percent of the time.

Speaker 1 (01:22:47):
Okay, And are you using one more question or using
the native app or using an app that's built into
the iPad or the iPhone, like did you did you
download the Yahoo app? Or are you using like the mail.

Speaker 7 (01:23:00):
App it's Yahoo Mail, Like I'm pretty sure, Rich.

Speaker 1 (01:23:05):
Okay, all right? So what I would do is I
would I would just try uninstalling the app. If it's
working on the desktop, it sounds like the feature is there,
it's just not properly working on your phone. So if
this is something that was not working across all of
your different devices, I would say it's a Yahoo issue.
But it sounds like it's something on your device. It's

(01:23:26):
a device specific thing. So I would uninstall the Yahoo app,
reinstall it, and also make sure that you're using the
Yahoo app. If you're using a third party mail app,
it may not have the same functionality that the Yahoo
app does on the desktop. So look in the app
store for the Yahoo Email app. Install that. See if
it still doesn't let you spend sent a spam. I

(01:23:47):
think that should cover it.

Speaker 2 (01:23:48):
Though.

Speaker 1 (01:23:49):
Triple A Rich one on one you're listening to Rich
on Tech joining me now is justin east Zer, a
YouTuber that specializes in Diabetes, Technology and Gadgets formerly of
CNA Justin. Thanks so much for joining me today.

Speaker 2 (01:24:08):
Of course, thanks for having me on.

Speaker 1 (01:24:10):
So first, let's start with your journey here to doing
your own thing. You were at CENE, I know they
had a lot of turnover there and things changed, so
you made the decision to go off on your own.
How did you feel on that sort of thought process,
like what made you want to do that?

Speaker 2 (01:24:29):
Yeah, well it felt kind of natural because prior to
see I was actually a tech YouTuber reviewing all types
of tech products from the smart home products, VRAR and
just emerging tech and then Seena. It was kind of
like this dream job. I had something on my list
that I always wanted to check off, and I'm so
grateful that I got to like work there, and I
worked with some incredible people, But it kind of felt

(01:24:52):
like just the industry, the media industry and teenut were
kind of going in a direction that I didn't want
to go in, and I all so happened to be
diagnosed with diabetes a couple of years ago and I
was just putting up videos online with that and it
was they were helping people and I kind of, you know,

(01:25:12):
found that my specialty in tech and this new life
experience could be something I could do full time. So
it kind of just felt like this natural step to
kind of take my career and it's been incredible.

Speaker 1 (01:25:26):
And you you do the YouTube videos. Can you tell
me how to say this again? Because I heard you
say it's diabet tech, right.

Speaker 2 (01:25:34):
Yes, I'm so glad you said it, like I'm so
glad you said it correctly.

Speaker 1 (01:25:39):
It's tricky because it looks you know, it looks like
there's a lot of different ways you can say it,
but it's really look I mean, the internet is all
about sort of these niche categories and diabetes. When you
were diagnosed, I mean that was only a couple of
years ago, you said, yeah.

Speaker 2 (01:25:57):
And the crazy part about it, rich was that I
was diagnosed on TikTok. I was posting videos on TikTok
of what my doctor at the time had me doing
and symptoms I was experiencing. I was misdiagnosed with type
two diabetes at the time, which happened a lot for
people that are older in age. I was thirty years.

Speaker 7 (01:26:16):
Old at the time and very unheard of or very rare.

Speaker 2 (01:26:20):
For people to be diagnosed with Type one. That late anyway,
my doctor said I had Type two. I was going
with the flow.

Speaker 7 (01:26:25):
I lost twenty pounds.

Speaker 2 (01:26:27):
I was so sick. I was posting these videos on TikTok,
and the diabetes community found my videos and they were like,
you need to get an endochronologist, you have type one,
You need to get an influent pump, you need to
get a continuous gluecost monitor. And I owe my life
and my health to this community. You know, they basically
prevented me from going into diabetic ketoacidosis and like going

(01:26:50):
to the hospital, Like it was incredible.

Speaker 7 (01:26:52):
Wow, that is that kind of inspired me.

Speaker 1 (01:26:55):
Yeah, to kind of help other people. So tell me
about some of the tech that you use for your diabetes.
I imagine that when you were diagnosed, you and as
a tech person, you probably wanted to turn to the best,
and you probably did a lot of research in the
products that you would personally use.

Speaker 2 (01:27:14):
Yeah. Absolutely, I mean I wouldn't be where I am
today also with like the incredible help that I received
for my support system, my anthrochronologist and my diabetes educator.
But yeah, like naturally, like I wanted to have the
best tech available, and I feel like a spoiled person
with diabetes, like I came in at a time when
there's so much incredible technology available. So on a daily basis,

(01:27:36):
I'm wearing both an influent pump and a continuous glucost monitor.
My infulent pump, the one I wear is a tube
less one, so it's it's kind of like a path
that I put on that. You know, other people may
have seen ones that look like beefers and have a
tube connected to people, So this one's kind of its
own thing that I put on tube bliss, and that
gives me insulin throughout the day. And then it also

(01:28:00):
so I have to program using my phone when I'm eating,
So anytime I'm going to eat throughout the day, I
let it know because I also need to get inflint
for those meals. The other device I wear is a
continuous glue coost monitor. So what that does is it
measures my blood sugar levels every five minutes so that
I don't have to use one of those finger pricking devices.

(01:28:22):
You know, sometimes I'll have to use that, but very rare.

Speaker 7 (01:28:25):
Now I just have this device pump.

Speaker 2 (01:28:27):
Now. The best part about these two devices, and this
is something relatively new over the last few years introduced.
I'm using what's called a closed loop infulin delivery system.
Both of these devices talk to each other, and so
the continuous glue coost monitor tells my inflant pump, Hey,

(01:28:48):
this is his blood sugar now, and then this is
where it was five minutes ago, and then this is
where we think it's going to go. And so based
off of my trajectory and my current blood sugar number,
the insulin pump is able to make these decisions every
five minutes so that I can so it can prevent
me from getting highs and lows and kind of curb those.

Speaker 1 (01:29:10):
Wow, it sounds like it's much more automated than past systems.
I'm curious where do we stand. I often get the
question about watches and things. Where do we stand on
sort of the watch that can tell what your levels
are through the skin without any sort of invasive nature.

Speaker 2 (01:29:29):
Yeah, So there have been a lot of rumors about
that technology over the years. Specifically, I think more recently,
Mark German, like a huge person that reports, you know him,
reports on Apple technology. I'm sure you talked about him
on the show, but he reported that Apple's working on
a device that's non invasive, that can re bloodigger levels

(01:29:53):
using like lasers that go through your skin from what
I hear, especially because I reported it on that day
that that news came out, maybe a couple months ago,
and I actually had some people from the diabetes community
respond saying, like, we've been hearing about this for years.
It's so far off. We haven't seen any prototypes, Like

(01:30:14):
people are very skeptical about the technology. I honestly like
with the device I'm wearing, this continuous glucose monitor is
so small that like, I don't even really feel the
need for this technology, especially since it's since it's tied
to like a watch I have to always wear, and

(01:30:34):
I don't know, sometimes I don't want to wear watch
it I don't, but I don't mind having this patch on.
But yeah, we don't know when this is coming Apple
technically they're saying Apple's working on one, but who knows
when will see that, and even if they do, who
knows if if that will be like a legitimate like
medical device or if they'll you know, a lot of

(01:30:55):
Apple's features with their like ECG and other features, like
they're like, don't quote like we're not doctors. This is
not a medical device, so it's unclear if it would
even be able to be used with like a system
like what I use.

Speaker 1 (01:31:08):
What's your advice for someone who was recently diagnosed.

Speaker 7 (01:31:13):
There's community out there and you're not alone.

Speaker 2 (01:31:16):
I think that that's one of the biggest impacts I've
seen and my content has on other people is that
And even like when I was diagnosed, I felt really alone, scared.
There was all this information I needed to soak in,
like it takes a year to get diabetes down, and
that's it's like totally normal to feel overwhelmed. But there

(01:31:39):
are people on hand and ready, myself included, who are
out there with like incredible knowledge to share and also
like a great community that like are commenting on these
posts and will answer your questions. My dms are open.
I know a lot of other diabetes influencers. They're d

(01:32:00):
ms are open, Like, like, don't hesitate to reach out
to these people, because we get it. This is the
club no one wanted to join. And I think, like,
we're happy to offer this information because we know how
it felt kind of to not have it at first.

Speaker 1 (01:32:20):
So tell me how to find you online. Tell folks
how to find you online and what you cover and
what's you know, the sort of the best ways to
follow you.

Speaker 2 (01:32:29):
Yeah, so for like short clips and short information stuff,
I'm on Instagram and TikTok at dia be underscore tech,
diabet Tech. I'm also on YouTube for much longer form
content also diabet tech no underscore for that. And then
I also have a podcast where I interview CEOs from

(01:32:50):
different pump companies, different executives, and I also talk to
diabetes educators about management and kIPS for people. That's called
the diabet Tech Podcast. You can find it on all
major podcast platforms as well as in video form on YouTube.

Speaker 1 (01:33:05):
Awesome, justin Itatzer, thanks so much for joining me today
and thanks for you got in touch with me a
long time ago, way before CNET, and then when you
saw me at CES you said, Rich, I didn't know
that you worked at c NEET, and sure enough, yes,
I worked at CNET as well. So we grow a
we're part of a growing list of alumni at CNET.
So it's kind of fun.

Speaker 7 (01:33:27):
I love it.

Speaker 2 (01:33:27):
This is this is such just a full circle moment.
I'm so happy to come on here.

Speaker 7 (01:33:31):
This is amazing.

Speaker 1 (01:33:32):
Thank you, thanks for coming on the show and sharing
your journey and also follow Justin on social media. I'll
put all of his links on my website at richontech
dot tv. I can't believe it. The show is coming
to a close. Coming up, we are gonna do your
favorite segment, the feedback segment, and apparently my conversation with

(01:33:53):
Mom about AOL hit a nerve. Some of you are
angry at me. You're listening to rich on tech. I
thought this was kind of cool. BetaNews dot com found
a hidden Windows restart feature. It's called the Emergency Restart.

(01:34:14):
It's on Windows ten and eleven. And I had to
try this for myself because I never knew about this,
and I thought it was really cool. So you know
that you can press control all delete right to get
to the task manager and all the different shutdown options. Well,
if you look in the lower right hand corner of
your screen, there is a power button and that if

(01:34:34):
you press it will give you sleep, shutdown or restart.
But if you do that same thing, you know, control
all delete to bring up that screen. But then you
press and hold down control and click the power button.
Now you will access a hidden emergency restart screen which
will immediately restart your system, and it says this should

(01:34:57):
only be used as a last resort when you know
your computer freeze is up. You will lose any unsaved
data when you use the emergency restart, but this is
just a nice thing to keep in your back pocket.
Let's say you know a lot of people have these
things on their computer where some sort of malware or
some sort of website will take over their screen. They
can't do anything, so control it, delete and then control

(01:35:18):
click that power button and now you can get that
emergency restart. It'll restart your computer immediately. I'm gonna put
a video about this on my Instagram at rich On Tech.
I thought that was a cool little feature. Mercedes Benz
is introducing chat GPT into its cars, So if you
have a Mercedes and if you do congrats, you can

(01:35:40):
enable chat GPT. So the way that they're posting this
is it's a beta program. They're trying it out for
the next three months. You can pretty much ask chat
GPT questions like you would on the computer, so you
can ask complex questions, make requests related to your destination.

(01:36:00):
And this will work in over nine hundred thousand Mercedes
with the m Bucks sounds like Starbucks, the m Bucks
infotainment system. So you can try this out, give them feedback.
If you want to try this, all you have to
do is say, hey, Mercedes, I want to join the
beta program, and I guess that will take you to
the system to get this feature in your car. Now,

(01:36:21):
if I just said that in your Mercedes, that you
now have it. So there you go. The rollout is
going to happen over time, but that's kind of cool.
I mean, I chat GBT. You know, it's not up
to date per se. It's only up till September twenty
twenty one, I think, or sometime in twenty twenty one,
so it's not like totally new, but it's got a

(01:36:43):
lot of good data in there. So kind of fun
to have that in your Mercedes. All right? What else?
We got a story from Kenneth He wrote in He
wrote to Hello at rich on tech dot tv, maybe
sometimes it's not so bad to be a Luddite and
other stuff. Kenneth says, I was in Target the other day.
The person in front of me was trying to pay

(01:37:04):
with a Target or some other app on her phone.
It took her about five minutes to finally figure out
how to pay it. She just paid with her credit card.
It would have taken about ten seconds. Well, Kenneth, this
good thing, you said her phone, because this could have
been me at Target. I'm always inside the Target app,
and I'll tell you why. Because two things. You need

(01:37:25):
to scan your Target loyalty card through the app, and
then they also have these things called Target offers, and
you can add these Target offers to your card and
like save a whole bunch of money. We were actually
in CVS the other day and my total was like
sixty bucks and I said, ooh, let me see if
there's any like CVS offers. Same thing. If you download
the app, you can load these offers to your card,

(01:37:48):
and so I did that while we were in line,
and my wife, of course kind of rolled her eyes
at me. Sure enough, there was a coupon hidden in
there for thirty percent off my entire order. So my
order we watched as it went from about sixty five
dollars to forty two dollars, and my wife was like, wow,
good thing. You took a couple of minutes to do that,
much to the uh chagrin of everyone behind me in line.

(01:38:09):
That was waiting for me to fiddle with my phone.
So Kenneth, it happens. Let's see. Donna writes in Hey, Rich,
I recently ow funny tech story from a baby boomer.
Hope how many more minutes we have in the show
because this one's a long one. Hey Rich, I recently
started listening to your podcast and I really like it.
I would like to share tech story with you, since

(01:38:30):
tech is your thing. Yep, Rich on tech that makes sense.
I'm seventy one years old. I own a Tesla Model three.
I use the iPhone and have an Apple Watch, which
I mostly use for keeping track of my steps. One day,
while shopping at Walmart, I placed my handbag with my
cell phone in the trunk with the groceries and mistakenly
closed the trunk with the cell phone inside. As I
realized my error, I saw the side view mirrors of

(01:38:51):
the Tesla closing, which we all know if you have
a Tesla, that means the car is locking. I kept
trying to unlock it would not no cell phone, so
I couldn't call Triple A. I went inside the store,
I explained my predicament, asked if I could use their phone.
I called my son, I didn't know anyone's phone number
by heart except his. It went straight to voicemail. I
stressed out, then realized I had my Apple Watch. I

(01:39:12):
saw I can go through my recent text and attempted
to send my kids a text. It didn't work. Finally
I found my phone number to my grandson, who lives
about twenty miles away. I called him. He answered, which
rarely happens. He has the Tesla app for my car
on his phone. He used his app to unlock my Tesla.
He did so, and I happily saw the side view
mirrors open up and caps text saved the day for me.

(01:39:36):
I'm looking forward to starting to listen to your podcast
because it's a baby boomer. I want to keep up
with the podcasts and there you make it fun, interesting
and easy. Oh thank you, Donna. And uh yes. So
my old car used to have a feature when I
locked my keys in the trunk, which I did all
the time, it would beep three times to go bit
bit boop, and then it would pop open the trunk

(01:39:57):
and it saved me so many times from locking my
keys in the trunk. Now, with the Tesla, I agree,
I usually don't put my phone in the trunk. But
there have been so many times and I'm like, oh
my gosh. If I locked my keys in the car
right now or my phone, I would never be able
to open it. But I do carry one of these
spare Tesla keys in my pocket because of that reason.

(01:40:18):
AOL Steve says AOL was bought. Whoever owned Verizon bought it.
My email address kept the Verizon extension. Just last this week,
AOL updated the page layouts. For one thing, they switched
the log into the right side to the page. I
think that's what my mom was talking about. And Chris says, Rich,
shame on you for AOL shaming your mom. I didn't

(01:40:38):
AOL shame her. Stop shaming your mom. And it's a
big long email about how I shamed my mom for
using AOL. I did not shame her. I just said,
why do you still use AOL? I didn't judge her
for using AOL. I get plenty of emails from folks
that use AOL on a daily basis. Do I think
there's better things out there? Absolutely? Can she continue to
use AOL?

Speaker 2 (01:40:58):
Yes?

Speaker 1 (01:40:58):
And I help her with that every day. That's going
to do it for this episode of the show. Thanks
for listening number twenty four. You can find me on
social media at rich on Tech. My name is rich Dmiro.
Thanks so much for listening. There are so many ways
you can spend your time. I do appreciate you spending
it right here with me. Thanks to everyone who makes
this show possible. I will talk to you real soon
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Rich DeMuro

Rich DeMuro

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