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July 22, 2023 109 mins
029 Rich on Tech Radio Show - July 22, 2023Rich talked about his quest to replace Evernote. In the past week, he’s tried note taking apps including Apple Notes, Notion, Google Keep, OneNote, Simplenote, Nimbus, Obsidian and Joplin.David in Melbourne Florida asks about calibrating his new laptop battery.Gmail is asking users to enable Enhanced Safe Browsing. Should you? Probably. It will better protect you against malicious links and emails, but the downside is that you will share a bit more information with Google to help crowdsource these security alerts. Check to see if you have it turned on here.Notable hacker turned cybersecurity expert Kevin Mitnick died at the age of 59.Ben Parr, author of the The AI Analyst newsletter explains what we need to know about AI. Download his AI Cheat Sheet. Mentioned: Claude AI, Bard & ChatGPTJeff in Diamond Bar asks why his Yahoo email isn’t working right on his iPhone.Google is increasing the price of YouTube Premium from $12 to $14 a month.Peacock prices are going up from $5 to $6 a month or $10 to $12 a month on the higher end plan.Arron in Texas allowed scam artists to remotely access his computer and he's afraid to turn it back on. Learn more about how to protect yourself from social engineering here.Hyundai and Kia owners need to check if their vehicles need an anti-theft software update.Mike in Irvine has malware on his phone he can’t seem to get rid of. Try rebooting into safe mode then deleting any apps you don’t need or recognize. Clear the data and cache of your web browser. It might be best to backup any important items on the phone and do a complete factory reset.Kyle Kiang, VP of Nothing joins to talk about their new smartphone called the Nothing Phone (2).Tom in Woodland Hills wants to delete 99,000 emails from his Gmail, but only those older than a year. Use the powerful Gmail

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Gmail encourages safe browsing, but what does that mean exactly?
A new label to let you know your devices are secure,
the new high tech travel scam you need to know about?
Plus your tech questions answered.

Speaker 2 (00:18):
What's going on?

Speaker 1 (00:19):
I'm Richdmiro and this is Rich on Tech, the show
where I talk about the tech stuff I think you
should know about. It's also the place where I answer
your questions about technology. I believe that tech should be easy, helpful,
and inspiring. Sometimes it's fun too. Phone lines are now
open at triple eight Rich one oh one. Now it's

(00:42):
always fun eight eight eight seven four to two, four
to one zero one. If you have a question about technology,
give me a call. That's eight eight eight seven four
to two four one zero one. Email is also open.
Send your message to hello at richon tech dot tv.

(01:03):
And if you hear something throughout the show that you
want to comment on, feel free to send it to
the email. I will read it at the end of
the show in a segment we call feedbag or feedback,
one of those things I keep going back and forth.
I should actually call it feedbag, but we'll say that's
actually my notes inside my notes app.

Speaker 2 (01:26):
Oh, my notes app. What a mess.

Speaker 1 (01:28):
Last week, I told you that I switched to Notion
this week. Midway through I realized that may have been
a mistake. So let me bring you up to speed
on what happened this week. I was an Evernote user
for many, many years. Evernote sort of closed up shop
in San Francisco. They laid off a bunch of people.
They were sold to a company in Italy, a company

(01:50):
that actually makes one of the apps that I really like,
called Splice, and a lot of people have kind of
are worried about the future of ever note. This is
an app that started I think about nineteen years ago,
and at the beginning I remember downloading it. At the beginning,
it was an endless scroll of notes, so it was
just literally this endless, endless scroll. You can just type,

(02:13):
you know, anything you wanted in there, and then just
kind of roll up the scroll and start a new note,
and it would just be like this ongoing note. And
then it got more evolved over the years into this
sort of folders and to do lists and contact cards
and voice memos. It just became like the Swiss Army
Knife of note taking apps. Available on all platforms Windows, Mac, iOS, Android,

(02:39):
and it just became this really robust note taking tool
until it got kind of slow and just too many
features that I personally didn't need. I needed the basic features,
and then they took away features where you can only
sync it across a certain amount of devices for free,
and so it pushed you to pay for the you know,
the plans. And now this thing I was just looking today,

(03:01):
it's up to one hundred and thirty dollars a year
who just for taking notes. Now there is a free level,
and the free level will do pretty much what you need.
You can take notes, you can sync up to two devices,
You get a certain amount of monthly uploads, a certain
amount of maximum note size. You can clip web pages,
and I think this was my favorite feature, is the
ability to clip web pages because if you're doing a

(03:25):
radio show or a TV segment. For me personally, I
like to keep a lot of things that I sort
of clip from the Internet to talk about and to
remember later, and so I love the way that it
can just distill the best part of a web page
and clip that. So that is still probably one of
the best features of ever note anyway.

Speaker 2 (03:43):
So I switched this week.

Speaker 1 (03:44):
I put everything in Notion and I just figured I
would try a different app, and Notion has been really good.
But and Notion is like one of these apps that
a lot of people are using because it's again it's
like a Swiss army knife, but it's much more high tech.
So it is available across all the platforms iOS, Android, Windows, Mac,

(04:05):
and it's just really slick. My biggest problem with Notion
actually and ever note, are the icons for the apps
don't match all my other apps, and it just really
bugs me Notion especially for some reason I don't know,
so I'm like a perfectionist with my icons, and it
has kind of this weird three D icon that I
don't like. So Notion please fix that, make it standardized.

(04:26):
But Notion's really cool because it is very robust in
what you can do. You can make different tables and
blocks and formats, and it just has a million different
ways of using it. And no two people are going
to use this app the same way. But at its base,
you can clip things from the web, you can make folders,
you can nest things, you can make notes. It all

(04:47):
works really well. But I ran into a problem this
week of the formatting. I like my note taking app
in a certain format, which is basically three columns. The
left column are the folders, the second column are sort
of the items in that folder, and then the third
column is what's inside that note. And Notion gives me
two of those three things. I can't seem to keep

(05:08):
the side panel open and just flip through my notes
so I can easily just see them. You have to
kind of open each note individually, and so this week
I was just like, Ah, this is really bugging me.
Plus making a new note you have to kind of
have a place for it. So Notion is great, but
it's I'm finding that it's a little bit more work
than I need. And the neat thing about Notion again,
it's free. You can pretty much do everything you need

(05:30):
for free, but if you want to upgrade, it's eight
dollars per user per month, build annually.

Speaker 2 (05:36):
If you pay monthly, it's ten dollars.

Speaker 1 (05:38):
And I'm noticing that all these apps are sort of
free for their basics, but if you want to get
to the next level, you got to pay. So another
app that I tried this week is called one Note.
This is made by Microsoft. Again, it's available across all
the platforms, and I would say one Note is probably
the most similar to ever note because it looks like

(05:58):
Outlook and it does all all the three things I
mentioned where it has the three columns of data, so
I can see my notebooks, I can see the notes,
and then I can see what's in the note. The
problem with one Note is the way that it takes
the notes. It's this weird freeform canvas inside your note
where you can start typing all the way in the
lower right hand portion of a note and leave your

(06:20):
text there, or you can type in the upper right
hand portion or the lower left hand So it's kind
of like this free form canvas that really throws me
off because I like to be organized, and having text
in the middle of nowhere I don't like. Now some
people may like that, I do not. And so one
Note is really great and it's free and it uses
your one drive storage or yeah, so it's like really easy,

(06:43):
but it's just kind of all over the place. And
so for that reason, and specifically my problem with that
on mac os is printing is just impossible. You cannot
print out a note on one piece of paper. It
does not format the note properly. It's a non ish
If you look on Reddit, you see people talking about it.
It's just really odd that they would have that issue.

(07:05):
Then I tried Google Keep, which is of course cross platform,
but again it's too simple. It's too too simple, and
there's no easy print option there. Now I keep going
back to Apple Notes because it has every single feature
I need. It's got the organization I like, it's got
handwritten notes, it's got audio, it's got great folders, it

(07:26):
is super robust. It does every single thing I want,
except it is not cross platform. You can't access your
Apple Notes on an Android phone or a Windows computer easily. Yeah,
maybe you could use iCloud to do it, but I'm
not doing that. I need a native app. And so
Apple Notes really bugs me because it's like I message,
it's like, just make it for everyone, and of course

(07:48):
they don't. Then I tried I'm really digging deep. Now
I tried this one called Joplin. This is free and
open source. This is literally made by some person, one
person who develops this app. It's very similar to Evernoe.
This does almost everything I want, except I'm a little
concerned that it's you know, one person developing this app.

(08:10):
It is free, it's open source, it's got apps for Windows, Mac, Os, Linux,
even Android. You can attach things. They look great. It's
just I'm a little concerned moving all of my stuff
into one app that's just developed by one person. So
I don't know. I may stick with Joplin. Then I
tried Obsidian. This is another markdown app, which is really cool,

(08:34):
but it was a little bit too complicated for me,
and sinking across platforms was a little bit complicated as well,
because I just didn't really understand how to sink. So
Obsidian is cool. It's totally free forever. If you want
to pay for commercial use, it's fifty bucks a year.
It does sink. I guess they have an Obsidian sink,
but you do have to pay eight dollars a month

(08:55):
for that sink feature. Obsidian was actually pretty good. This
was probably one of my favorites, except for I found
some issue with it and I deleted it off my computer.

Speaker 2 (09:06):
I don't know. I might go back to Obsidian see
what I.

Speaker 1 (09:08):
Deal with all week. Nimbus is also one of my favorites.
I ended up really liking Nimbus. Note it worked really well.
It has all the features I want, except it's a
little bit wonky In the interface, it's like a little
bit slower than I want it to work. It looks
like it's pulling everything from the web every time. But
Nimbus is actually another note taking app that I think
has a lot of promise, But I don't know how

(09:30):
many people are using this app, so I'm concerned. And
then finally I checked out an app called simple Note.
Now this one if you just want simple notes. It
is really really good, except for the fact that it's
not very good for pictures or PDFs. You can't toss
those into your documents because this is really just text based,
and so it's great. But it's really really simple, so

(09:52):
you have to literally you've got to The name says
it all. This is just for simple notes. It's really
really simple, really really beautiful. But it is just for
simple note taking. So I don't know where that leaves
me today. At this point, I'm using right now on
my computer screen. I will tell you what's open Notion,
one Note, Joplin, Ever, note Notes, and Nimbus. So I

(10:15):
am lost. I am like in a sea of note
taking apps and I am just using too many of them.
And now I am back before where I started, and
I'm at a place where this is just I don't know.
I'm not getting to the place where I need to be.
So if you have a note taking app that you like,
let me know, because I just can't find it. I

(10:35):
can't find the one that works for me.

Speaker 2 (10:39):
I hope I've made that nice and confusing for you.
All right.

Speaker 1 (10:42):
Coming up, we've got a great show. Oh but a
producer Bobo is showing me pen and paper. I did
try that too. You know that's not backed up to
the cloud though. That's the problem with that. Then I
got to take pictures of it.

Speaker 2 (10:53):
I don't know.

Speaker 3 (10:54):
All right.

Speaker 1 (10:55):
Coming up on today's show, Gmail is asking users to
turn on something called insane Enhanced Safe Browsing. I'm gonna
explain what that means. We've got some good guests. Ben Parr,
author of the AI Analyst newsletter. He's gonna explain what's
new in AI, including a new chatbot that I've been
loving called Claude, why Meta is making their AI tool

(11:16):
for free, and he's got this AI cheat sheet you
should definitely download. Kyle Young of Nothing VP of Nothing's
gonna talk about one of my favorite phones of the year.
We talked about this a little bit last week the
Nothing Phone two. He will join us to talk that,
and then later in the show, travel expert Johnny Jet
is gonna explain the high tech travel scam you should

(11:36):
be aware of. But first it's your turn. We're gonna
have your calls coming up throughout the show at triple
eight rich one oh one. That's eight eight eight seven
pour two four.

Speaker 2 (11:46):
To one zero one.

Speaker 1 (11:48):
Give me a call if you have a question about technology.
My name is rich Demiro and you are listening to
Rich on Tech. Welcome back to rich on Tech. Rich
DeMuro here talking technology with you. This week, the tech
world lost one of their most notable hackers. Kevin Mitnick

(12:11):
was a famous hacker in the nineteen eighties and nineteen nineties.
What he was good at hacking into phones and computers
social engineering. He would trick people who worked at big
tech companies into giving him passwords and information, something that
still happens to this day. This allowed him to steal
software and data. The government said Mitnick caused millions of

(12:32):
dollars in damages. He went to jail for nearly five years,
but after he got out, he stopped his illegal hacking
and became an expert on cybersecurity. In fact, the company
he worked for, we've had guests on the show here
to talk about it. They do cybersecurity training for employees
at companies to help them understand these types of attacks.

(12:53):
He then helped companies protect their systems from the type
of hacks that he did. He wrote books, and of
course was a big speaker. He ended up showing that
hackers could change from breaking the law to using their
skills for good.

Speaker 2 (13:06):
His story helped people.

Speaker 1 (13:08):
Understand hacking better when this was still a new thing,
and he went from fugitive to a respected cybersecurity professional.
Mittnick died young fifty nine from cancer. He was once
seen as a threat, but later he taught companies how
to avoid the same kinds of hacks that he used
to do. Kevin Mitnick rest in peace. All right, let's

(13:30):
start off this hour with a phone call.

Speaker 4 (13:33):
Here.

Speaker 2 (13:34):
Let's go to.

Speaker 1 (13:36):
David in Melbourne, Florida. David, you're on with Rich.

Speaker 5 (13:41):
Hey, great, I just have this really weird thing that
I've never had. When I ran in before, I bought
a new battery pack for my HP notebook, and it
came with a little book and I stupidly started reading
it and then I'm like, what are they talking about? Anyways, Basically,
there seems to be some They're implying that there's some

(14:01):
rom in the actual battery pack that needs to interface
with the software of the computer that's going to which
this case is Windows eleven, and they give you some
instructions about how to completely drain the battery so it's
set to zero, and the whole part the point of
all of this is apparently so that the battery indicator

(14:23):
from high to low is always consistent with what the
battery really performs. Have you ever run into that, I
heard of it, or this is like new.

Speaker 6 (14:31):
News to me. I've never done that to any batteries.
That also recommends that you just tried your battery completely
with that same feature about every three to six months
or something.

Speaker 1 (14:42):
So I think what's happening here is that as batteries
have gotten a little bit more high tech, the computer
needs to know, since this is a new battery pack, hey,
what's full on this battery, what's empty on this battery?
And so by charging it full and then letting it
run down completely and maybe doing that once or twice,
the computer is going to get an understanding of how

(15:04):
this battery works when it's full when it's empty, and
the software I think will do that. On smartphones, this
is usually called adaptive battery or battery optimization, and it
typically happens even on the iPhone. When you do a
major software update, people notice that their battery is kind
of wonky, like the percentage. It might go up or

(15:24):
down really quickly because the phone is trying to learn
how you use this. So I would think that's the
same for this. So once you replace the battery in
this laptop, I would go ahead and then charge it fully,
let it run down fully, charge it again fully, let
it run down fully, and that should give the operating

(15:45):
system the full understanding of the capabilities of this battery.
So I think it's one of those things that you know,
the battery is probably telling you you have to do this.
Do you have to do you know, a concerted effort
to make this happen.

Speaker 7 (16:00):
Not.

Speaker 2 (16:00):
I think your computer is gonna be just fine.

Speaker 1 (16:02):
It's a fresh battery to begin with, and the fact
that you can replace that battery is a good thing.
So David, thanks for the call, appreciate that and get
it set up, put it in and uh, I think
after a couple of weeks, you'll notice that the computer
will let you know when the battery is good, when
the battery needs to be charged. But if it's like me,
I'm just kind of charging my laptop almost all the time,

(16:22):
which I know definitely drains the battery more than you
know understanding it. But these these this software has so
much software these days, has so much smarts built in
that kind of optimizes the battery to begin with.

Speaker 2 (16:35):
So good question, thanks for calling today. I appreciate it.

Speaker 1 (16:39):
Triple eight rich one one eight eight eight seven four
to two four to one zero one. If you use Google,
especially Gmail, you might have noticed a little banner at
the top of your Gmail saying enable Enhanced Safe Browsing.

Speaker 2 (16:53):
What does that mean?

Speaker 1 (16:55):
Basically, if you turn this on, it's gonna better protect
you against phishing emails, malware, dangerous websites. So the difference
between turning this on and leaving it.

Speaker 2 (17:04):
Off is this.

Speaker 1 (17:06):
If you leave it off, Google checks the links and
your emails against a database that's about thirty minutes old.
If you turn it on, Google's going to check against
a real time database. It does share a little bit
more data with Google, but I do think that you
probably should turn it on to help protect yourself just
a little bit more. All right, Coming up next, Ben
par AI Expert's going to give us a primer in

(17:29):
all things AI.

Speaker 2 (17:30):
What do you need to know? What's the newest?

Speaker 1 (17:32):
What are these keywords out there so you can sound
smart when you talk to your friends about AI? Ben
par coming up next right here on rich on Tech.
Welcome back to rich on Tech. Rich Demiro here hanging
out with you talking technology and AI is one of
the buzzwords of the tech world right now.

Speaker 2 (17:53):
I mean it's more than a buzzword. It is everything.

Speaker 1 (17:57):
And the guy who's following all of the announcements is
Ben Parr, author of the AI Analyst newsletter. He posted
this great cheat sheet for generative AI. I highly recommend
you download it from his website. Ben, thanks so much
for joining me today. And Ben's This is actually Ben's

(18:20):
second time on the show, so it's he's no stranger
to the show. Do we have Ben Ben Kell? Hello,
here you go, Hello, what's up? Welcome to the show.

Speaker 8 (18:31):
Like I said, I thank you for having me on again.

Speaker 1 (18:35):
Yes, this is actually your second time, and I've got
a new feature on the website. By the way, rich
on tech dot tv slash guests. If you hear a
guest on the show, you can go there and see
them and at the not only see all about them
and all their links and Twitter and Instagram and Facebook
and their website, but you can scroll down below their
bio and you can see which episodes they've appeared on. So, Ben,

(18:56):
the last time you were on the show was March eighteenth,
twenty twenty three, and there's been a lot of changes.
Let's first start with let let's start with Facebook. So
Meta basically came out with their second version of their
AI called Lama two. Can you talk about they're giving
this away for free? What does that mean exactly?

Speaker 9 (19:18):
So the incentives that Meta has for AI are different
than the other big tech players. So what Metta is
doing is they're offering their AI open source to developers
to use, you know, commercially as they wish.

Speaker 8 (19:33):
And it's a really good system.

Speaker 9 (19:35):
I haven't dug into every piece of it I've started,
but you know it gets close to GPT four, which
is the technology of the powers chat GPT.

Speaker 8 (19:43):
So why does Meta give this away for free?

Speaker 2 (19:46):
For them?

Speaker 9 (19:47):
It improves their AI for because they're not their business
models not selling this AI to other businesses. Their business
model is making it so that whenever you're using Facebook, Messenger,
or you're using Thread, or you're using any of the
other things that they work better, that more content is made,
and so more people using Lama means more people more

(20:08):
training for their model, which means when they add more
AI to WhatsApp, for example, which they own, it's going
to be a lot better. And their plan is just
to put AI into everything that they do, and this
way for them to improve it is to give it
away for free.

Speaker 1 (20:24):
Now, unlike some of these other ais, this is not
something that you can easily just go to, like you know,
Lama dot com and try, right, like all the other
ones we're hearing about, you can just like go to
the website and try. Like a consumer version, this is
more on the B to B side, right, I mean
anyone can download the I guess the open source of it.

Speaker 8 (20:42):
Yeah, it's just basically a big code base.

Speaker 9 (20:45):
You download it if you're a developer, and then you
can build something on top of it. So the way
you would interact with it as a general consumer will
be probably a bunch of applications that you're using or
will use will use that technology under it. They might
use that plus open AI's GPT four again the same
called the owned chat gyptuh.

Speaker 8 (21:04):
But I expect in the next couple of weeks you're
going to.

Speaker 9 (21:07):
Start to see some interesting use cases for it and
some chat applications and others.

Speaker 1 (21:12):
Now, let's talk about the my favorite chat app right now,
my favorite AI assistant. It's called Claude, And this is
from a startup name Anthropic, which is actually started by
some folks who used to work at open Ai, makers
of chat GBT. And I almost don't want to talk
about Claude because I actually I'm it's like my best
kept secret.

Speaker 2 (21:31):
I love this AI. Have you played with this? I'm
assuming you have.

Speaker 7 (21:36):
I have.

Speaker 9 (21:36):
And so for everyone out there, there's you know, chat
GIPT is the best known like a what's called an
AI assistant at the best way to describe.

Speaker 8 (21:45):
But they're not the only one.

Speaker 9 (21:47):
Claude is a new one, and Google has one called
Bart and those two have made big strides and improvements
in the last couple of months. Claude has won a
couple big advantages. One of its biggest is that it
has a bigger context window. What that means is that
you could post in like half of a novel in
there and ask it questions and it would give you answers.
It has a much shorter window for chat gpt. Chatchpt

(22:10):
actually doubled the window this week so you could put
in more content, Like you know, people are wanting to
put an entire blog posts, entire email sequences, entire books
and ask questions.

Speaker 8 (22:21):
That's what area where claud is really good.

Speaker 9 (22:23):
And bard Google's one has the all of the ability
to look at images. You could upload an image and
it'll give you information on that. This is a feature
that chat gpt actually should have, but they haven't released
it publicly yet because of the legal issues around it.
But what you're seeing now is that everyone is starting
to catch up because now there's been more time to analyze.

(22:44):
People have been building on the technology. Anthropics raised billions
of dollars to do it.

Speaker 2 (22:49):
What are you using the most or are you just
using all of these?

Speaker 9 (22:53):
I have actually a recommended list that's on my website
vnpart dot com of about twenty different apps that recommend
for different things. Cat GPT and mid journey are so
for sure my top two, but I am definitely trying
out claud More, Barred More, and then it just sort
of depends. So like advice for everyone out there, you know,
you want to have an AI tool specifically suited to

(23:15):
you know your needs. I kind of think of it
as like hiring an AI co worker, like do I
need a videographer? Do I need a transcriber? Do I
need a language assistant? When you have that, it gets
much easier to pick out an AI tool that can
help you that's specialized in that area.

Speaker 1 (23:30):
Okay, So let's talk about this cheat sheet for generative
AI that you put out, which I just love some
of these terms. So you've got the terms that you
need to know, key terms, key technologies, key companies, the
people to know, the key resources, recommended tools and I'm
guessing some of those are on your website as well.
And then recommended content so people to follow, people to

(23:52):
follow on TikTok, YouTube, Twitter, the newsletters you should get,
the podcast to listen to. I mean, AI has really
come up fast, And do we know anything about the future,
like what this is going to do to everything? Or
are we still kind of figuring that out?

Speaker 9 (24:10):
We are still in the really early innings of this
AI revolution. I always want to I always tell people
this technology today is the worst it will ever be
in human history. And think about six months ago, you
could not just have a blog post suddenly written up.
You didn't have the capability to create hundreds of images
in the matter of minutes.

Speaker 8 (24:30):
Now you have those things. Are they perfect?

Speaker 4 (24:32):
No?

Speaker 8 (24:32):
Are they really good at what they do? Shockingly yes?

Speaker 9 (24:36):
But the next couple of years, there's thousands of millions
of developers working on amazing tools. These models are getting better.
But more importantly than that, there are researchers and scientists
working on new versions of AI. The AI that's hot
this year is called generative AI. But I've been hearing
about other forms of AI that other researchers are diving into,

(24:59):
and there's gonna be some super cool things that will
come out over the next couple of years.

Speaker 8 (25:04):
Now that AI has gone deep into the public consciousness.

Speaker 1 (25:09):
So I always ask people when I talk about AI,
like how much should we be using these like and
should we feel guilty for Like I'm using them in
a lot of ways, like summarize things and to kind
of like research and look things up and kind of
come up with answers. I mean, should we feel guilty
about all of this? I mean it feels like I
have an assistant.

Speaker 9 (25:29):
One should I like to think of it as like
you shouldn't feel guilty if you feel guilt ay using
a calculator, that's like a whole like different can of worms,
Like you should not feel guilty.

Speaker 2 (25:39):
It is like that.

Speaker 9 (25:40):
It is a It's not some sentient being, to be
very clear, that's years and years away.

Speaker 8 (25:44):
Despite all the hype, this is.

Speaker 9 (25:46):
A really really useful tool that the new generation is
especially Gen Z and like the upcoming generation, are using
in everyday life. And if you're not embracing and like
learning how to use this in daily then long term
you're gonna be left behind. And that's just it's just
a core set of tools that everyone will be using.
People are using this to help them write emails, to

(26:07):
do summaries. I use it to brainstorm. I use it
to come up with answers to lots of questions. I
use it to rapidly speed up the first version of
my presentations. And if you're not doing those things, you're
gonna not you're gonna be left behind. And so it's
not a matter like guilty or not guilty. It's just
this is where things are going. This technology is already

(26:29):
becoming mainstream, you know, for your career and your future.
I would learn these tools, and I would at the
minimum just get into the habit of talking to something
like chatchipt every day, even if it's just a brainstorm,
just to build the habit.

Speaker 1 (26:42):
And explain this idea of hallucination because we hear this,
these things are not perfect. So good example, my dad
was planning a road trip and he asks chatchybt for
you know, I want to drive this many hours a day,
this many miles, not more than this many miles, and
it wrote out in itinerary. But it was wrong. I
mean it got the first leg wrong. It was like
the it said it was two hundred and fifty miles,

(27:04):
but it was really like four hundred miles he was driving.
So explain the idea that these things are not perfect.
And the what a hallucination is.

Speaker 9 (27:12):
So a hallucination is, you know, very simply when an
AI confidently says something that is wrong. And so the
AI is not like reasoning like oh I'm going to
go and measure the distance between Albuquerque and San Francisco.
It's just using its database to predict what numbers and

(27:33):
words most likely should appear in a sequence. It's a
predictive algorithm. Therefore, it doesn't actually know the distance to anything.
It's just predicting what most people would say, and if
it hasn't seen it before, it's going to predict new
numbers and often sometimes they can be wrong. Now, hallucinations
happen a lot less often, and for your most common questions,

(27:54):
it's going to generally be right, like most of the time,
nine out of ten, it's going to be right. But
always double check the work you know, or especially if
it's a really important thing.

Speaker 8 (28:04):
That hallucinations are just a part of AI.

Speaker 9 (28:07):
It's also honestly like a fascinating phrase that we use
to describe when an AI. It's just straight up when
an AI tell you incorrect information. So just always double
check and AI's work when you ask you a question.

Speaker 1 (28:21):
All right, Ben Parr AI Analyst Newsletter. Definitely sign up
if you're interested in this and download his cheat sheet
for generative AI. The website benpar P a r r
dot com also linked up online rich on tech dot
tv slash guests. Ben, thanks so much for joining me today,

(28:41):
Wild World of AI.

Speaker 9 (28:43):
It was thank you for having me. Hopefully next I
will be me next time and not an AI talking.

Speaker 1 (28:48):
Let's hope that it doesn't get that far, all right?
Coming up next, prices going up on two streaming services.

Speaker 2 (28:56):
You might subscribe to one of these or both.

Speaker 1 (29:00):
We'll tell you about that, plus uh more of your
calls at Triple eight Rich one oh one phone number
to call eight eight eight seven four to two four
to one zero one. You are listening to rich on Tech.

(29:22):
Welcome back to rich on Tech. Rich DeMuro here hanging
out with you, talking technology. You know we are going
to see Taylor. Oh yeah, we're one of them. So
our tickets, my I'm laughing. My wife, you know, she
got the tickets. She was one of the people who
had to deal with the whole ticket Master system. But

(29:43):
she did score two tickets and at the regular prices,
which we're still expensive, but.

Speaker 2 (29:48):
Now I'm not kidding.

Speaker 1 (29:50):
Our seats are going for like three thousand dollars each
ticket or maybe for two tickets, I don't know. And
so it's become this conversation of do we go to
the concert or do we just cash on this concert?
I think we have to go We've been talking about
it for a long time. Rich on tech dot tv
is the website to go to. I've got it fully redesigned,

(30:11):
much easier to follow the show. See the different episodes,
subscribe to the podcast, learn more about the guests, see
the products that I recommend. If you scroll all the
way to the bottom, you'll see a little link that
says shop newsletters on there, everything my TV segments. It's
really really a great place to go rich on tech
dot tv. And if you want to call me here,

(30:32):
it's triple eight Rich one oh one. That's eight eight
eight seven four to two four to one zero one.
That's what Jeff and Diamondbar did. Jeff, Welcome to the show.

Speaker 10 (30:43):
Yes, thanks so much for taking my call. Reason I'm
calling is I had an iPhone eleven, just upgraded it
to a fourteen, but had problems with the iPhone eleven,
which I thought would be ultimately solved by upgrading to
the iPhone fourteen, and this one intermittent problem is reappearing

(31:05):
on the fourteen. So what it is is I go
into my email app, the iOS email app, and it
seems to probably be Yahoo only, but I'm not sure.
When I look at the inbox, I'll see messages there,
press on a message and it will be absolutely blank

(31:25):
and it's not just loading. Many times I go into
the inbox and maybe all messages or blanket, can't even
see anything. So the simple solution, part of the time
is to kill the app, restarted, go back in. But
the things I tried on the iPhone eleven were took
it down the Apple Store and with their guidance, you know,

(31:47):
reset the network settings, uninstalled the email account, you know,
user name and password and all that, reset it up,
did a variety of I think, make sure there no
VPN on and it's intermittent, so you know, when it
got through the iPhone eleven, graded it to the iPhone fourteen,

(32:09):
lo and behold that same same thing. Mystery things coming back.

Speaker 1 (32:12):
So here's the deal, Jeff, I am getting so many
questions about Yahoo email problems. I'm ready to tell people
to scrap Yahoo email. And I've got an email into
Yahoo to get someone on the show to talk about
what the changes have been behind the scenes, what's going on.
It just seems like there are so many issues with

(32:33):
accessing email through this service, and I don't understand why.
So here's my recommendation to you. Number one, go ahead
and delete the Yahoo email off of your phone and
set it up again. Maybe when you brought the settings
over from your old phone, it just didn't like whatever
the old settings were, and that's what's causing the problems

(32:54):
on the news setting. So that's the number one thing
I would do now, I personally would not use If
you're getting still getting issues, I would delete again and
I would just download the Yahoo app, the Yahoo Email
app for iOS, and then I would use that to
access my email. That's going to give you the best
case scenario because you're going to get all the features

(33:16):
that Yahoo builds into their email system. You're going to
get those available to you. So that means you can
manage your folders, you can see your account info, you
can add you know, different accounts to send them receive emails.
But it's just going to make life a whole lot
easier because you're using their dedicated app. I use Gmail,
and I use the dedicated app. It's not, as you know,

(33:36):
it's not as pretty as the app that comes with
the iPhone, the Mail app, but it just it just
works better because I get all the features and functionality
built into Gmail. So that's what I would recommend doing.
If you don't want to use Yahoo's own app, then
I would use a third party app, maybe check out
something like Outlook. A lot of people like an app

(33:56):
called spark Mail. You can check out that. But I
would just ditch the Yahoo on the mail app if
it continues to give you problems. I know that there's
a paid portion of the Yahoo email some people have that.
I mean, it's just it seems like there's a lot
of issues with this. I'm getting a ton of emails
about it, and so it just seems like it's just

(34:17):
not playing very nice for some reason. I don't know why.
If you go in, I'm gonna check real quick if
you go into your settings on the iPhone, I'm curious
when you go to set up a mail, is Yahoo
one of the automatic accounts? So if I do add account, yeah,
Yahoo's right there. They do support an automatic login. So
I would just delete it, sign in and see if

(34:39):
that brings back the uh, the better functionality, Jeff, because
I'm just hearing too much about this, and as an
iPhone fourteen, you're living in the modern world. Your email
should be working just fine. Thanks for the call today.
Appreciate it. If you want to call in, it's triple
eight rich one oh one eight eight eight seven four
to two four to one zero one. Prices going up

(35:02):
on two popular well, I guess two streaming services. I
don't know if they're the most popular out there. But
let's talk Peacock first. This is NBC's streaming service. It's
going up by a dollar a month, so effective August seventeenth,
for existing customers, it's happening right now. For new customers,
Premium plan going up from five bucks a month to

(35:24):
six bucks a month, and if you have the Premium
Plus plan that's going from ten to twelve dollars a month.
The annual price is also going up from fifty to
sixty a year, or ninety nine one hundred a year
to one hundred and twenty. So basically Peacock's going up.
A lot of people are on a very inexpensive Peacock
plan for the year. They're gonna have to figure out
if they want to continue. Then Google raising the price

(35:46):
of YouTube Premium. Yes, some people, including myself, do pay
for YouTube premium to get rid of the ads. That's
increasing by two dollars a month, so used to be twelve.
Now it's fourteen. If you are subscribing from the iOS app,
which I highly recommend you do not do, you're gonna
pay nineteen dollars a month. One thing to know, if
you're subscribing to any service through the iOS app, it

(36:09):
may be cheaper to go to that service's website and
subscribe through there.

Speaker 2 (36:14):
My name is rich Dumiro.

Speaker 1 (36:15):
You are listening to rich on Tech. More of a
show coming up right after this. Welcome back to rich
on Tech. This is the show where we talk about
the tech stuff I think you should know about. It's
also the place where I answer your questions about technology.

(36:36):
My name is Rich Dmiro. Welcome to the show. Phone
lines are open at triple eight Rich one oh one.
That's eight eight eight seven four to two, four to
one zero one. Still to come on this week's show,
We've got Kyle Young, VP of Nothing. He's going to
join to talk about one of my favorite Android phones
of the year, the Nothing Phone. Two later, we've got

(36:59):
travel expert Johnny Jet He's gonna explain the high tech
travel scam you need to be aware of. Plus I've
got more stories including Hyundai and Kia models that need
a software fixed. I'll tell you about that. But let's
head to the phones. Let's go to Aaron in Texas. Aaron,
you're on with Rich?

Speaker 4 (37:18):
I yes, recently, I'll pop up him on my computer
with you know, a virus took over the computer and
I said, call this number, which was a Microsoft number.
So I called him and I gave them access to
my computer. Oh no, yeah, it was a scam.

Speaker 2 (37:36):
You didn't pay him anything, did you?

Speaker 7 (37:39):
No?

Speaker 4 (37:39):
I did.

Speaker 2 (37:39):
Okay, that's good.

Speaker 7 (37:41):
Yeah.

Speaker 4 (37:42):
So I turned it off and I contact my bank
and I changed all my accounts.

Speaker 3 (37:46):
And stuff like that.

Speaker 4 (37:48):
Uh, pose all my credit clause and I turned back
on my computer. It's been awful about two weeks.

Speaker 2 (37:59):
Can you turn your computer back on? Is that what
you're asking?

Speaker 4 (38:02):
Yeah?

Speaker 2 (38:03):
Well okay, so what tell me?

Speaker 1 (38:05):
Explain to me how this happened. You called, so you
got to pop up. You called the phone number. This
is very common, by the way, So don't you know
and believe me. I know, I know you're probably feeling
like you really got taken here, and I get it,
and I totally understand. But these scam artists really, really
they prey upon people's good nature, which is oh, there's
a problem. Call this number here, We're here to help.

(38:27):
So when did you realize that this was a scam?

Speaker 4 (38:33):
After I contacted my bank and the person that came on,
he didn't He sounded like a male imitating a female.
And I asked to talk to a supervisor and he
would not. I sent me over. You know, he's saying
that he was a supervisor and this is legit. And

(38:55):
I'm looking at my computer screen and it did bring
up the information on my account.

Speaker 2 (39:00):
So they actually logged into your account.

Speaker 4 (39:03):
They actually logged into my account.

Speaker 2 (39:04):
Oh wow?

Speaker 1 (39:05):
And so okay, So what were they trying to do
trying to transfer money from your account to their account?

Speaker 2 (39:11):
I'm guessing.

Speaker 4 (39:12):
Well, I was going to order a software and they
they said they put six thousand dollars more into my account.
I had an extras zero and so they wanted me to,
you know, the reverse the fund back to them.

Speaker 2 (39:27):
Oh wow, oh man.

Speaker 4 (39:30):
Yeah, so you know. So, and what they did was
they called my bank. I didn't since they called them.
They called them over over their phone, and so I'm
thinking of talking to my.

Speaker 3 (39:41):
Bank, but I wasn't, oh man.

Speaker 4 (39:44):
But but I got and I was on the line
for about an hour but you know, and they kept
trying to get me to you know, transfer the front
and I said, no, I'm not going to transfer the
fund because they did it twice, you know, you know,
the second time I got the same person, and I
really got suspister because I knew it was a male

(40:05):
imitating a seine though a high pid void, and so
he wouldn't, you know, answer me over to the supervisor.
So I just hung up, and then I physically called
my bank on my phone and they told me it
was a scam.

Speaker 1 (40:20):
Because they were like, because you were explaining the situation,
and they were then they their red flags went up, saying, well,
hold on, hold on, this is we hear this all
the time, yep. And so where did you leave it?
You had this, They installed this software on your computer.
They made you go to a website, download software, then
connect to some sort of IP address. I'm guessing right,

(40:41):
that's correct, okay, And then you did all that stuff.
You got connected with the bank. They said they were
gonna you know, they put in extra money by accident.
They wanted you to refund it. That's where the scam
comes in, where they you know, they say they put
in they were supposed to take out this, they put
in more or whatever. When you turned off your computer,
how did you how was the software or was the
software disconnected at that point?

Speaker 7 (41:03):
Oh?

Speaker 4 (41:03):
Yes, it was okay because they want to. It was
like a link, you know, take over mycomputer dot com.
And the person who I was talking to he sounded foreign.
He sounded on a you know, you know, like you
put Pakistan or Angia, which is okay because that people

(41:24):
have taken on my computer.

Speaker 1 (41:26):
Well right, and then and this is where this is
where the good nature comes in, where they pray.

Speaker 2 (41:32):
It's social engineering.

Speaker 1 (41:33):
So if you if you work at at a company,
you may call your IT T support and they and
you may have a problem. You know, I need to
set up the printer, I need to do whatever, and
they go, oh, can we take over your computer. We're
gonna we're gonna take over your computer and help you out.
And you say okay. And so it doesn't seem out
of sorts for someone to say, okay, let me help you,

(41:54):
let me take over your computer. You know, this is
customer support that you called. I mean, major companies do
this even as far as a couple of years ago.
I remember the pixel phone had a feature where they
could take over your phone screen and they may still
be able to do that. I'm not sure, but you
know it was. It's a feature that's built in that
that allows tech support people to help you out. And
so Aaron, I get it. I get why this happened.

(42:16):
But now you're in this place. Did you did you
suffer any losses with the financials?

Speaker 2 (42:20):
Did it? Did they end up taking any money or no?

Speaker 4 (42:23):
No, they did.

Speaker 2 (42:24):
And have they gotten a hold of you in any
other way since then?

Speaker 11 (42:27):
No?

Speaker 4 (42:28):
They called me on my personal phone, but I blocked
that number.

Speaker 2 (42:31):
Okay.

Speaker 1 (42:32):
So and how much personal information did you give? Did
you give them any account numbers or anything like that?

Speaker 4 (42:37):
I gave my account number to my bank and account okay,
so hit my social security number?

Speaker 2 (42:43):
And did you did you freeze your credit and all that?

Speaker 7 (42:45):
Yes?

Speaker 4 (42:46):
I did?

Speaker 2 (42:46):
Okay, good?

Speaker 1 (42:47):
And then you also, did you you changed your bank
account number? I'm guessing yes. Okay, good, So you've got
everything kind of cleaned up.

Speaker 2 (42:53):
The numbers.

Speaker 1 (42:54):
The soci security number, of course, is always concerning because
it's it's once, it's out there, it's out there. So
with respect to your computer, so what you need to
do is uninstall this program.

Speaker 2 (43:04):
I don't.

Speaker 1 (43:05):
I don't think if you turn on your computer it
would automatically connect to this remote desktop application. Like I
think that you would have to initiate that connection. But
I'm also not sure how they left it. So what
I would do is unplug your computer from the Internet.
Do you have a physical plug or is.

Speaker 2 (43:21):
It Wi Fi?

Speaker 4 (43:22):
Your Wi Fi?

Speaker 3 (43:23):
Okay?

Speaker 1 (43:24):
So if it's Wi Fi, I would turn on your computer.
As soon as you turn it on, turn off the
Wi Fi. And do you know how to do that
as a Windows or Mac Yes, I don't, okay, So
you turn off your Wi Fi and then once you
turn off your WiFi, obviously they can't be connected that way.
I would go into your your application list and uninstall
this remote application. So if you're on Windows, you can

(43:47):
search on the bar, you know, ad or remove programs.
It should bring you into the settings and then the apps,
and there should be apps. You'll see installed apps and
go through the list and type in the name of
the app if you can remember it. If you can't,
just kind of search through all the apps and see
the ones that you don't recognize and just write click
to uninstall that app and get rid of it and

(44:08):
then I would restart your computer, make sure it's not there,
and then you should be able to go now. Also,
I would check in your task bar in the lower
right hand corner, just to make sure that there's nothing
in there that says remote or access or anything like that.
So do you remember the name of the program that
they installed?

Speaker 4 (44:26):
Uh? Not really?

Speaker 1 (44:28):
Okay, so it may help to it may still be
in your downloads folder, so you can look in there
to see if there's like a name in there, but
obviously delete that as well. But just that's what i'd
recommend to get your computer back up and running. If
you really want to be safe, you may want to
just factory reset your computer. I don't know what your
backup situation is like, but that could that could be

(44:49):
an option as well. But I think that you'll probably
be okay if you just uninstall this program through the
through the panel.

Speaker 2 (44:56):
Does that help?

Speaker 7 (44:58):
Yes?

Speaker 4 (44:58):
It does?

Speaker 2 (44:59):
All right, Aeron.

Speaker 1 (44:59):
I'm sorry went through this, man, and it's a good
I'm sorry you went through it, but I think it's
a good learning lesson for other folks listening, because it
is something that happens every single day, and it doesn't
matter if you're smart if you're savvy, if you're with it,
if you're old, if you're young, It does not matter.

(45:20):
This happens to everyone. It's a numbers game. And what
they're doing is they're just trying a lot of things.
They're putting a lot of those messages on a lot
of computers, and they're just hoping that someone takes the bait.
And when they do, they really go for it. And
you see what happened to Aaron. Aaron sounds like a
smart guy. You know, he had to go through a

(45:41):
lot and it was one of these things where he
just wanted to get his computer fixed. And you know
the thing about social engineering is that it always prays
upon number one, are good nature. Number two, there's always
an element of time, Hey, we got to get this done,
we got to get this finished. And then there's always

(46:01):
an element of engineering. And this social engineering is the
fact that they do things modeled after what we actually do.
And so when you get a text from your bank
that says, hey, did you just try your credit card
at Target?

Speaker 2 (46:13):
We declined that because we didn't know if it was
you or not.

Speaker 1 (46:15):
Press one. If it's you, reply one. If it's you,
reply two. If it's not banks actually send those texts out.
I've gotten them, And so what do the scam artists do.
They send similar texts because we've been trained for security
to respond to those texts, and so what do they do.
They send the same exact texts, so that we are
already trained in our good nature to respond to those

(46:38):
and say, oh, that wasn't me. And next thing you know,
they call you. And that's the part of the scam
where it kicks in. So now they call you and say, hey,
this is a Chase bank. We're just following up on
this and let's get everything figured out. Can you give
me your account number again? And you say, oh, yeah,
hold on, let me get my card. And next thing
you know, before you even think about it, they've got
your information. They got aaron social security number if they

(46:59):
got access to his computer. And if you sitting there
thinking it can't happen to you, oh it can. It
absolutely can. So be aware, be on the lookout, and
be critical of every single email, every link, every text message.
Believe me, I specialize in this stuff for a living.
And I sit there and people forward me their emails

(47:21):
and I'm looking at it and I'm going hmm. Let
me see that email address. Okay, it could be yeah, okay,
let me look at that text. HM. That's interesting and
there's a little gives. Sometimes you get an email and
it's really easy to tell, but.

Speaker 2 (47:33):
Other times it's not.

Speaker 1 (47:34):
So just be aware of this stuff, all right, coming
up more of your calls at triple eight rich one
oh one. That's eight eight eight seven four to two,
four to one zero one. We're going to talk about
the nothing phone, and I'm going to tell you about
if you have a Handai or a Kia, what you
need to know about getting your car fixed so that
nobody steals it. You are listening to rich on Tech.

(47:58):
Welcome back to rich on Tech. Triple eight rich one
oh one eight eight eight seven four to two four
one zero one. If you have a question about technology,
give me a call, just to kind of a footnote
on the last caller. Great website called scamspotter dot org.

(48:21):
Scam spotter dot org. This is a great website to
learn about the scams that are out there and how
they work and how to protect yourself. So of course
that'll be in the show notes as well. So if
you have a Hyundai or a Kia, five million of

(48:41):
them still need anti theft repairs. Carfax teaming up with
these companies to kind of get people in to figure
out if they need this or not. So Hondai and
Ki are giving customers free steering wheel locks or a
free software update, and about four point nine million cars

(49:02):
across the US still need this, so they're highlighting the
issue on their website and also the vehicle history report,
so if you're shopping for a used Hyundai or Kia,
you can see if the car you're buying or want
to buy has already had the software work done. So
this will be on the car FACS used car listing,

(49:25):
So how do you know if this is your car?
Affected cars twenty ten through twenty twenty two, and they
have keyed ignition, so if you have a push button ignition,
this doesn't apply to you. Basically, they don't have an
immobilizer to prevent theft, and people figured this out. They
made TikTok videos about it, and people started stealing these cars.

(49:46):
So what the software repair does is it extends the
length of the alarm from thirty seconds to a minute,
and it requires the key to being the ignition to
actually turn the car on so people figured out that
I guess he didn't need the key to turn on
the car, and they were able to steal these cars
pretty easily. The fifteen there's a bunch of states of the.

Speaker 2 (50:07):
Most of these cars on the road.

Speaker 1 (50:09):
California's number one with five hundred thousand, Florida number two,
over five hundred thousand, Texas number three, and the Hyundai
vehicles affected. Sonata, Tucson, A, Lantra, Genesis, Santa Fe, Accent, Kona,
the venue the Palisade La car soul for the Kias,

(50:29):
it's the soul of the Optima Forte Rio, Sedona, Sorrento Sportage.
That's just a partial list, but if you want more information,
Carfax has it on their website.

Speaker 2 (50:38):
I'll put this, of course in the show notes.

Speaker 1 (50:40):
But if you have a Hyundai or Kia twenty ten
to twenty twenty two with a key ignition, you probably
need to bring it in for a software update. It's free,
so figure out if you need that. Let's go to
let's see, let's go to Mike in Irvine, California. Mike,
you're on with Rich.

Speaker 7 (50:57):
Yeah, so how are you doing, Rich?

Speaker 2 (50:59):
I'm doing fantastic.

Speaker 6 (51:00):
How are you I'm doing very well.

Speaker 7 (51:02):
So I have a little problem in my note ken.
It has a thing I had on that I can't
get rid of. And since I have so much stuff
on my phone, I have all kinds of PDF files
and you know, uh stuff I can't it's really hard,
difficult to get again. So the day has been going
for for about a half a year, and I've tried

(51:26):
the heart. I tried to reset the phone, but I
haven't reset with you raised everything. I got rid of
all my apps, and it still presents itself. And here's
what it is. It's a it's a it's a red
and white spokes wheel that comes up. It's spinning, and
about five seconds after it starts, it takes you that well,

(51:49):
it locks you on that page. So you have to
shut the phone off. You have to resetart the phone
to get it back to regular again.

Speaker 11 (51:57):
If you just.

Speaker 7 (51:59):
If it just go out on the page, you go
back and you can you can get a stop for
a couple of minutes. But have you seen that thing before?

Speaker 1 (52:08):
Oh, I've yeah, I mean, it's uh, I'm not this
particular one, but I'm pretty aware of these, uh these malware.
It's probably is it is it generated from Chrome to
you know, or is it coming from somewhere else.

Speaker 7 (52:21):
I'm I'm not using Chrome, using Duck dot go.

Speaker 2 (52:23):
I'm using Duck dot go and it still comes up.

Speaker 7 (52:26):
Oh yeah, sure it does.

Speaker 4 (52:28):
Ran.

Speaker 7 (52:28):
Now now we're now we're bites on a bunch.

Speaker 2 (52:31):
Of times and it can't get rid of them.

Speaker 7 (52:33):
No, it doesn't go away.

Speaker 2 (52:35):
Well okay.

Speaker 1 (52:36):
Uh, and you can't use your phone because it just
it takes it over.

Speaker 11 (52:40):
No.

Speaker 7 (52:41):
Well no, I've found a way of a way around it.
But it makes it more, It makes it difficult. If
I let it go to the AD, then I had
to shut the phone down and start it again.

Speaker 2 (52:51):
Yeah, because it's just gonna hang on that AD forever.
All right. So a couple of things.

Speaker 1 (52:55):
Number one, I think that uh, you know, the idea
that your phone, you know, if you have something like
this happen, a backup is really important. You say, you've
got PDFs and things. I would take the time to
offload those to something like Google Drive, get those in
a safe place, and you've got a factory reform at
this phone. Unless it's at the ROM level of this phone,
which I don't think it is, you know, that would

(53:18):
be that would take some really getting in there. So
I think this is on the software level. If you
format this phone, I know you said you did that,
but I think you have to do it again and
that's going to get rid of this for sure. Also,
the other thing you can do is try to boot
up your phone in safe mode, and so you can,
according to this is just one way power and volume

(53:38):
buttons down until the power off prompt and then you
can go into safe mode.

Speaker 2 (53:43):
So figure out how to do that.

Speaker 1 (53:44):
And then go into your list of apps and get
rid of apps that you don't know restart your phone.
But Mike, you definitely got to get rid of this stuff,
and those are the probably the ways to do it.

Speaker 2 (53:54):
You're listening to rich on Tech.

Speaker 1 (53:59):
Welcome back to rich on Tech. Rich Demiro here hang
out with you talking technology. I've got a great guest
to talk about a new phone. Kyle Jung is VP
of Nothing. Nothing is actually a phone company and they
are introducing their Nothing to phone.

Speaker 2 (54:14):
Kyle, thanks so much for joining me.

Speaker 12 (54:15):
Oh thanks for having me.

Speaker 2 (54:16):
All right, so first off, let's talk about this name Nothing.

Speaker 1 (54:20):
So it's kind of a fun play on words. Why
is the company called nothing?

Speaker 12 (54:25):
I mean, I think the original thing behind it is
we're trying. Nothing is trying to remove barriers between you
and your tech, and so what's witch in being being
matine in your tech?

Speaker 3 (54:33):
Nothing?

Speaker 1 (54:34):
So you had the Nothing phone, the original that was
not necessarily on sale in the US in a big way.
But this Nothing phone two is so tell me about
the Nothing too.

Speaker 12 (54:47):
Yeah, So Nothing Too is Nothing's first introduction, and I'd
say it kind of like the premium flagship department. It's
building out what the company's done over its first three years,
and so it also represents of Nothing's I think beyond
entry into the premium flagship department. Also showcasing differentiation on
not just hardware, which has been successful over the first

(55:08):
two years, and why people have been choosing Nothing products,
but also showing differentiation on software and combining those into
one overall integrated user experience.

Speaker 1 (55:16):
So a lot of the folks at Nothing at this
point came from a company called one Plus, which I
really enjoyed their phones. I feel like Nothing has really
taken what one plus started and ran with it. So
you get this phone that I've been using for the
past couple of weeks, and it's a really nice Android experience.

Speaker 2 (55:34):
So tell me what went into this?

Speaker 12 (55:36):
Uh yeah, I mean I think a couple different areas,
and I think the top line thinking is we think
about is purposeful, intentional smartphone usage. And so one thing
that people have noticed is we have a glyph interface
on the back which is intended to allow you to
put down your phone but get important pieces of information
and still like you to get information without having to
necessarily look at your phone all the time. And that's

(55:56):
something that on Phone two, we've interested a couple of
new features which you think are legitimately useful and help
you interact differently with your phone. One of them is
we've adapted third part notifications to allow you to basically,
let's say you're calling an uber, there's a time on
the back of your device that allows you have your
phone down and it tracks the progress of your uber
coming to you without having to necessarily look at your phone.

(56:17):
A couple of examples, we have something called essential notifications,
where one of the glyph lights will notify you if somebody,
a specific person in a specific app is trying to contact,
So that way there's that one or two three people
you really want to hear from on a Daytay basis
but you don't want to be looking at your phone
all the time, and so that's allowing you to put
your phone down but will still being able to get
important information.

Speaker 2 (56:37):
Yeah.

Speaker 1 (56:37):
So if you look at the back of this device,
it is clear glass, and there's a whole bunch of
like you said, glyphs, they're basically led lights on the back.
And so if you had like a BlackBerry back in
the day, there's that one light that just kind of
turned on when you got a notification. This allows you
to customize that experience in many more ways. And so

(56:58):
this glyph light, like I have one set up. If
my wife texts me, I will see that on the back.
But the interesting thing is to use that feature, you
have to turn your phone upside down so the screen
is down.

Speaker 2 (57:08):
Is that intentional?

Speaker 12 (57:10):
Yeah, it is in the sense that I think we're
we hear from people. And there's a couple things we'll
talk about probably in a second on software where I
think people want to not be as trapped to their
devices and not to the to their devices, and I
think we're conscious of that and I think that's where
we think technology should go.

Speaker 1 (57:25):
And so another feature along those lines is you can
make your entire interface pretty much black and white or
gray tone, and so you've got these monochromatic icons for
everything in your phone.

Speaker 2 (57:38):
What's been the research on that.

Speaker 12 (57:40):
A couple different things. I mean, I don't think it's
I don't think it's hard to explain now that I
think people are not totally satisfied with maybe the role
that social media's played, the role that apps are necessarily
playing in terms of how much people spend time spent
under the device. I think it's pretty common for somebody
to open their device, click into social media, and just
get kind of lost for ten minutes, and then they
realize what was I doing? You know, what did I
even come on my phone for? For this monochrome feature,

(58:01):
we've basically taken an approach where if you reduce the
colors and you know, all the things that you're used
to seeing in apps, it makes you much more intentional
in terms of what you're doing. And since I've been
using it for the last month, it's it's changed my
behavior in terms of how I interact with with apps,
because I think, to be honest with a lot of
smartphone companies are marketing for app companies, but I don't
think that's what users actually want. In addition to that,
we've also allowed you to do some I think smart customization.

(58:24):
You increase the size of an app to necessarily something
you're using on a regular basis, to be able to
get into it quicker. And also we've created also some
widgets that we think are useful and functional. And you know,
one example is like the weather widget. You can click
on it if it's on your home screen. You don't
have to go into an app. You can quickly get
you know, the five day forecast, the hourly temperature, and
you're kind of in and out. And so I think

(58:46):
that's how we've kind of thought about technology in terms
of being intentional.

Speaker 1 (58:49):
Let's talk about this an Android phone, it's running Android software.
Does nothing have their own brand of software.

Speaker 12 (58:56):
We referred to as nothing os, and this will be
introducing nothing Less two point zero. And I think we're
taking a different approach on software where a lot of
the feedback we've heard is that, to be honest, androids
a little bit kind of there's a lot of customization,
he gets a little bit messy. It's not the design.
I think a lot of people have told us there's
a lot of room for improvement, and I think on
iOS at the same time, a lot of people tell
us it's just kind of like a se of kind

(59:17):
of apps, and so I think we've given thought to
what that will look like. And I think with our
introduction of Analysts of Nothing OS two point zero, we've
gotten a lot of positive feedback and I think people
were seeing where we're trying to go with this because
we think there actually is a better way.

Speaker 1 (59:29):
So some of the things that you can do differently.
You can put these little widgets on your lock screen
which give you one tap. I have mindset up for scanning,
a QR code, the calculator, a focus mode, and then
the final one is a timer, and then when you
get into your phone, it's very clean.

Speaker 2 (59:46):
It almost reminds me.

Speaker 1 (59:47):
Of pixel esque software. So it's kind of like stock Android,
which people like. And the other thing that people want
to know about, of course, is the camera. So I've
been quite impressed with the pictures that I've taken on this,
which is no easy feet because I test a lot
of different phones. The cameras are sort of basic. You
get your your wide angle and then your ultra wide,

(01:00:08):
so no real big optical hunter time zoom on this phone.
But the camera works and it's it's a pretty nice
camera experience.

Speaker 2 (01:00:15):
Tell me about building that.

Speaker 12 (01:00:17):
Yeah, I think this was our kind of thought on
camera and it kind of ties to some of the
things we thought about on software, where we focus probably
more on software because you can focus on hardware and software.
And on the hardware side, I will acknowledge you know,
we've we've made a big improvement of the lens on
the front and improve lens on the main camera. But
because we focus more on software or philosophies, basically we

(01:00:38):
should be doing more there because if you're going to
add a lot of hardware to it, the phone design
is going to get bigger, it's going to get bulky,
and it changed the design of the device, and so
we focus on two use occasions in addition, in addition
to it being able to provide a flagship smartphone experience
getting all the shots you want. Our general thinking is
if you have a smartphone that's pretty good in regular light,

(01:00:59):
in normal setting, anybody can get a good photo. But
we're trying to calibrate for a couple use cases edge
cases that where people people struggle dynamic range. So one
with advanced HDR we put into this. It allows you
to take better photographs where lighting is different. There's a
light and dark contrast, and with advanced HDR we're basically
merging eight images down to allow you to get a

(01:01:20):
better photograph, taking eight images in raw domain and putting
those together. In addition, we're also calibrating for quick motion,
so something we call motion Capture two point zero. It's
going to allow you to take maybe sports photography your
pets move around quickly and gate images that come out
well though, so we're kind of optimizing for the use
cases that people struggle with.

Speaker 1 (01:01:38):
One of the tricks that you can utilize with the
glyph interface on the back, it almost acts as a
ring light, so instead of just using a flash, it
really illuminates the entire back of the phone, so for
nighttime photography.

Speaker 12 (01:01:51):
Yeah, and we've also put a setting there too that
people have asked us to kind of toggle the brightness
on the glyph as well.

Speaker 1 (01:01:57):
Pricing on this device and where's a go to be
available here in the US.

Speaker 12 (01:02:01):
You can buy it from nothing dot tech in starting
at five ninety nine US.

Speaker 2 (01:02:05):
How do you get around that entire world of the
iPhone in the US not so much.

Speaker 1 (01:02:10):
You travel a lot, so you've seen in the other
parts of the world iPhone is not It's prevalent, but
it's not this thing that you have to have because
people use other messaging apps. But here in the US,
it's all about imassage and having the iPhone. So how
do you market to people and say, hey, you don't
necessarily have to have that and you.

Speaker 2 (01:02:27):
Can still have a great smartphone experience.

Speaker 3 (01:02:28):
Yeah.

Speaker 12 (01:02:29):
I mean, one thing we've seen is actually a lot
of our partners have told us that are switching rate
from iOS to US is way higher than any of
the other injury companies. I think we have a much
higher percentage of gen Z users, and I think people
are attracted to as base earn approach on you know better.
We think a user experience a better design.

Speaker 2 (01:02:45):
And so I think that's.

Speaker 12 (01:02:46):
Where we're starting, and you know, I think we'll we'll
take it from there.

Speaker 1 (01:02:49):
And my final question is how do I use a
case with this device? Because the back is something that
you want it it's almost a useful it is a
useful back.

Speaker 12 (01:02:57):
Yeah, so visitor, Well, we'll have accessories on site. And
also I think people can take comfort that We've done
decent durability testing Google Glass five so you can feel
comfortable using on a data basis.

Speaker 1 (01:03:07):
Okay, and launching in the US for the first time.
Are you excited about this?

Speaker 2 (01:03:12):
Very?

Speaker 12 (01:03:12):
I mean, I think you know, I think you know.
For people that are new to Nothing, check out the reviews,
and I think that's our best proof point.

Speaker 2 (01:03:19):
Kyle Jong, thanks so much for joining me.

Speaker 12 (01:03:21):
Thanks for having me VP of Nothing A Lot in
a little.

Speaker 2 (01:03:25):
My name is rich Demiro.

Speaker 1 (01:03:26):
Your questions coming up next? Give me a call at
triple eight rich one O one. That's eight eight eight seven.

Speaker 2 (01:03:31):
Four to two, four to one zero one. You are
listening to rich on Tech.

Speaker 1 (01:03:38):
Welcome back to rich on Tech, the show where I
talk about the tech stuff I think you should know about.
Phone lines are open at triple eight rich one O
one eight eight eight seven four to two, four to
one zero one. Once again, the website rich on tech
dot tv. You can see previous shows. You can subscribe

(01:03:59):
to the podcast version, sign up for the newsletter, which
one of these days it'll it'll come soon. If you
listen to the show, you know why that's becoming an
inside joke.

Speaker 3 (01:04:09):
All right.

Speaker 1 (01:04:09):
Tom is in Woodland, Hills. Tom, you're on with Rich.
Welcome to the show.

Speaker 11 (01:04:12):
Hey Rich, how are you doing?

Speaker 2 (01:04:14):
I'm doing great? How are you?

Speaker 11 (01:04:16):
I'm doing? Okay. Here's nice situation. I have had a
Gmail account still do. I ditched Yahoo in two thousand
and seven, and so over the years, I've been.

Speaker 7 (01:04:33):
On a number of.

Speaker 11 (01:04:35):
High volume email lists. So I get a lot of email.
And when I look at the mail app on my iPhone,
it says that I have upwards of ninety nine thousand
email messages unlist messages.

Speaker 2 (01:04:54):
That's a lot. Yeah, that's a lot.

Speaker 13 (01:04:56):
Yeah.

Speaker 1 (01:04:57):
Is that saying on your on your little like the
little icon says that many?

Speaker 14 (01:05:02):
Yeah.

Speaker 2 (01:05:03):
Oh that would drive me nuts.

Speaker 14 (01:05:05):
It does.

Speaker 11 (01:05:06):
A buddy of mine looked at my phone the other days,
but you don't. You don't ever read your email first.

Speaker 14 (01:05:12):
But anyway, so my question is, is.

Speaker 11 (01:05:16):
There a way I can log into Gmail on the web?
I was reading up on this and I thought it
said something about you can go into the search box
and type in before colon whatever your arbitrary cutoff date is,
do a search on that and it will show you

(01:05:38):
everything you know before that cutoff date. Let's say January
first of this year. Yep, and.

Speaker 14 (01:05:47):
So I I did that, and I clipped on the
what and then all button and it only shows me.

Speaker 11 (01:06:01):
Fifty messages of fifty conversations at a time, right, okay,
what I you know? And I'm thinking, well, why only fifty?
Uh so? And if I if I want to delete
a badge of fifty at the time, I'm going to
have to do that, you know, close to two thousand

(01:06:21):
times to.

Speaker 14 (01:06:22):
Get rid of all this stuff.

Speaker 1 (01:06:24):
Yep, So is there kind of you're you're breaking up Tom,
But I've got I've got the question and I've got
the answer. So yeah, you can clean this out and
you can use the search bar. I was going to
recommend that you go to Gmail on the web, so
you can go to mail dot Google dot com and
at the top of and this is why I love

(01:06:45):
Gmail is that you know, it is highly searchable, and
Google is applying a whole bunch of different things to
help you find your emails fast, even in a ce
of ninety nine thousand emails. But if you want to
get rid of those emails, there's also a lot of
functions of that search bar that works for more than
just typing in a keyword. So if you go to

(01:07:06):
that search bar, and you look at the on the right,
there's like some kind of like a little you know,
like a setting icon. You can click that for the
advanced search, and there you can get in and really
figure out what you want to do. So the date
there is a date search inside there which you can
kind of start to use. But I think what you

(01:07:27):
were talking about is really what you want to do.
And so one of the things that I typically do
is look for attachments that are larger than a certain size.
So let's say ten megabytes, and so I can go
through and just get rid of all those emails because
they're just taking up unnecessary space. But the search that
you want to do is basically type in before colon

(01:07:52):
the year, and I can do this right now before
twenty twenty three, twenty twenty two rather one two. So
if you want to get all the emails, you know
before that date, and you click that search that in
and it will give you a list, And like you said,
it's only going to give you depending on how you
have your Gmail set up. You have fifty messages at

(01:08:13):
a time, I have one hundred displayed on my screen.
You can change that in the settings. But when you
click the box on the upper column. There's like a
little check mark box above the messages, and you click
that and it will highlight all the messages on that page. Now,
like you said, that's only fifty messages at a time.
This will take you a long time to go through

(01:08:34):
ninety nine thousand. But if you notice, Google's pretty smart.
It says, all one hundred conversations on this page are selected.
Select all conversations that match this search. You click that,
and now you are selecting a whole bunch of messages
theoretically all ninety nine thousand. I don't know if that's

(01:08:55):
going to be true of the moment you do this. Now,
I'm not going to do this right now. But then
you click the trash can up at the top where
it says delete, and it's going to take a while, Tom,
Believe me, this is not going to happen instantly. So
if you want to practice with this, the way you
can practice, if you're listening and you want to delete
a whole bunch of stuff at once, go into your

(01:09:17):
spam on Gmail. Click the select box at the top
of the list of spam, and it says all one
hundred conversations on this page are selected, or however many
you have, and then it says select all, and I
happen to have three hundred and sixty one spam conversations,
so I click there and now it says delete forever.

(01:09:38):
And it's a little different than the trash can on
the other page. But that can give you some practice
as to how long it takes to delete this. It
will take a little bit of time to delete, but
that's the way to do it. Yes, I would recommend
cleaning out Gmail every once in a while because your
Gmail does count against your Google storage. You get five
gigabytes or sorry you get I think you get f

(01:10:00):
fifteen storage. Gigabytes of storage on Gmail for free. In fact,
when Google first started, it was unlimited and there's actually
if you remember this, this is going way back to
when Gmail started. Gmail started on April Fool's Day, so
everyone thought it was a joke because it was unlimited

(01:10:22):
email storage. And of course that changed as Google got
bigger and Gmail got more popular. But it was unlimited
and it had a little count not a countdown, a
count up, So every second you were on that homepage
of Gmail, it would tick up another little tiny fraction
of a megabyte or a gigabyte of storage, and I

(01:10:42):
think it launched with one gig of storage. I can't
really remember. I'm sure I could look it up, but
it launched with so much storage. And you have to
remember at the time, Hotmail was the best thing going
for email, and it gave you like ten megabytes of storage,
and Gmail comes on and they're giving you a gig
and people just thought, no way, there's no way this

(01:11:03):
is true.

Speaker 2 (01:11:03):
It can't be.

Speaker 1 (01:11:04):
And so yes, it is good question, Tom, and clean
up that Gmail. Get those ninety nine thousand messages out
of there, and your.

Speaker 2 (01:11:13):
Life will be better for it.

Speaker 1 (01:11:15):
Okay, nearby Share for Windows is now available, So if
you have a Windows computer and you have an Android phone,
this is pretty handy. It's basically air drop for your
Android phone to your Windows computer. There was a beta
of this a couple of months ago. Google of course
launched figured out how people use it. They said it's

(01:11:37):
been installed by one point seven million people. Photos and
videos are the most popular type of file to send,
and they've seen fifty million files transferred between PCs and
Android devices. So if you have an Android and you
have a Windows computer, you can basically air drop between
those two things. They have to be on the same
Wi Fi network, but that's how it works. With the

(01:12:00):
launch of the actual program, they now have an estimated
time for file transfers. You can see how long it's
going to take, and there's now an image preview within
the device notification, so you know you're getting the right
file that's being shared. So again, nearby Share for Windows
is now available. If you have an Android phone you
want to exchange big files between your computer and your phone,

(01:12:21):
and vice versa, you can do it.

Speaker 2 (01:12:23):
Go download it.

Speaker 1 (01:12:25):
Eight to eight rich one on one eight eight eight
seven four to two, four.

Speaker 2 (01:12:29):
To one zero one. This is rich on Tech.

Speaker 1 (01:12:34):
Welcome back to rich on Tech. Rich DeMuro here hanging
out with you, talking technology. It's been a great show today.
We're not done just yet. Eight to eight rich one
O one eight eight eight seven four to two.

Speaker 2 (01:12:49):
Four to one zero one. Let's see.

Speaker 1 (01:12:52):
We do have some phone lines open if you want
to give me a call and ask your question about technology.
You can follow me on social media. I am at
rich on Tech. I'm on Instagram, Twitter, Facebook, and I'm
still on threads. But it's hanging on by a thread.
I feel like this this social media social network is uh,

(01:13:15):
you know, it was the talk of the town and
now it's kind of uh, I don't know, it's unraveling. Okay,
enough of the threads puns. Sometimes I just laugh at
my own jokes, both here in the studio and also
at home, and you know, it's just kind of one
of those things.

Speaker 2 (01:13:35):
Yeah, it just comes with comes with age. I guess.

Speaker 1 (01:13:38):
Coming up on this hour, old friend of the show,
travel expert Johnny Jet will explain the high tech travel
scam you need to be aware of personally. I was
just asking Johnny for some advice about a trip to
Hawaii I'm trying to plan, and it's it's sometimes it's
nice to have these guests on speed dial because I'm like, hey,

(01:13:58):
you want to be on the show, all so can
I ask you a side question?

Speaker 4 (01:14:02):
You know?

Speaker 1 (01:14:02):
And it's just I do that with a lot of guests.
All right, let's go to Jeff. Jeff is in in Vernice, Florida. Jeff,
Did I get that right?

Speaker 3 (01:14:12):
Yes?

Speaker 14 (01:14:12):
Sir?

Speaker 2 (01:14:13):
All right, you're on with Rich. What's up?

Speaker 1 (01:14:16):
Well?

Speaker 13 (01:14:16):
You were talking about software for note taking. Yes, I
had a great one that I used on a Macintosh
back in the I don't know, late eighties and early nineties.
It was called more by Simantek.

Speaker 2 (01:14:34):
Oh, the security company.

Speaker 13 (01:14:37):
Yes, really, well before they, I guess dabbled in creating
useful software, and this was extremely useful. It was they
called it an outlining program. You could capture your thoughts

(01:14:58):
just randomly got that, you know, collect them line by line,
and then use the mouse to organize them because their
mouse and uh uh return keys and indent keys to

(01:15:21):
organize the thoughts so that they were in hierarchical order.

Speaker 2 (01:15:27):
Interesting drag and dropp or is this more.

Speaker 13 (01:15:29):
Of just like drag and drop?

Speaker 2 (01:15:32):
Okay? Wow? Interesting?

Speaker 13 (01:15:33):
So you can build an outline of these thoughts. And
what was beautiful is that then you could click a
button and create presentation charts that were organized to organize
your thoughts that way. For some reason, the antic didn't

(01:15:56):
elect to upgrade uh the software, and then they dropped
it and nobody took it up.

Speaker 2 (01:16:06):
Wow.

Speaker 1 (01:16:06):
To continue this, I've never heard of this one, but
I'm looking up on the Wikipedia and it said it
was selected editor's choice Mac User magazine best Organizer and
best product of nineteen eighty six. But here's what's interesting, Jeff,
what you're describing is exactly how Notion works. So have

(01:16:27):
you checked have you tried Notion at all?

Speaker 14 (01:16:30):
No?

Speaker 2 (01:16:30):
Okay, so this is like.

Speaker 1 (01:16:32):
The hot new program right now and everyone's using it
because it's it's so flexible. But I'm not kidding. It's
exactly what you're talking about. It's outline based. It's very
similar where it's drag and drop, and it's hierarchical. Tough
to say that word for me. You can organize things
in a hierarchy by dragging. So let's say you create

(01:16:52):
two pages. You can make one of the pages sort
of nest into the other page by dragging it into
that page, and then you can even do a third
layer and have that page nest into that. So it
is really interesting in what you're talking about. This is
kind of similar, but you know, a little bit different obviously.
But if you look on the Wikipedia page too, Notion

(01:17:13):
is listed as an outline software, and so other other
softwares that I mean they also not see there. They
group it into note taking slash outliner software. So I
think that I don't think all of these that they
list are really outliner, but I do think Notion is. So,
so what do you use these days now.

Speaker 13 (01:17:32):
Jeff, I don't use anything. I'm gleefully retired.

Speaker 1 (01:17:38):
Oh well, perfect, there you go, so you don't you
don't need to take any notes anymore. No, but it
sounded like back in the day you were you were
all about this this more program.

Speaker 2 (01:17:48):
Huh oh yeah, very nice. And do you still have
a copy of your data from there or no?

Speaker 13 (01:17:55):
Yeah, somewhere somewhere.

Speaker 2 (01:17:56):
It's probably probably wouldn't.

Speaker 13 (01:17:58):
Well, yeah, in the box somewhere.

Speaker 1 (01:18:01):
Very fun. Well, thanks for listening down there in Florida today.
I appreciate it.

Speaker 13 (01:18:06):
Thank you very much.

Speaker 2 (01:18:07):
All right, thank you appreciate that. Yeah.

Speaker 1 (01:18:12):
You know, look, people want to be organized in nineteen
eighty six just as much as they do today. It's
just that today we have a thousand more options, and
it's you know, it's funny now talking to Jeff, I'm
kind of like looking at Notion again. I'm like, ah,
I really want to figure out how to use this.
I really want to like, I want to love it
because it's got everything I need, including AI. So AI
is built into Notion, which is really neat. So let's

(01:18:34):
just say, let's just say you put your notes from
a meeting into this notion like into a page. You
can tap the forward slash and then it brings up
AI and it brings up a whole bunch of stuff,
one of those things being AI, so you can actually
summarize I mean, you could do so much with AI
on here too. So it's built right in. It's really

(01:18:56):
quite incredible. Let's see, let's go to Sarah. Sarah's in
Huntington Beach. Sarah, you're on with rich.

Speaker 15 (01:19:04):
Oh yeah, how are you doing today?

Speaker 2 (01:19:06):
I'm doing great? How are you?

Speaker 7 (01:19:08):
I'm good.

Speaker 15 (01:19:09):
I'm kind of excited to hopefully get some information from
you today about I don't know, three years ago, maybe
I was in Arizona and at a big old shopping
mall they had a traveling exhibit of a museum, and
one of the exhibits and it was a virtual reality
experience and you just win. You put on the little goggles,

(01:19:30):
you sat on the bench and it took you. When
you watched, you were like on a little rowboat going
through and it was the graphics were almost like watercolor
paintings around you, but you felt like you were in it.
You're on this little boat and when the dog jumps
in the boat, the boat tips and you grab on
the bench like you're going to fall out, and I
was like, this is amazing.

Speaker 11 (01:19:50):
I have to do this again.

Speaker 15 (01:19:52):
And I mean when I look online, there's such a
wide gambit of oh yeah, video you know, VR goggles
thirty nine, and then there's videos things for six hundred dollars,
and I'm I don't want to play video games. I
just want that experience again, like maybe river rafting or
going walking through a museum somewhere else. You know, I'm

(01:20:12):
not really interested in games, and I've seen I've seen those,
but I don't know what I'm looking for. I don't know,
you know, what do I want? I know what I
want to do, but I don't know what I you know,
what am I shopping for?

Speaker 16 (01:20:24):
Here?

Speaker 1 (01:20:25):
Were you stationary or were you moving?

Speaker 15 (01:20:27):
Yes, We're just like you're sitting on a bench and
I could you not win that in the in the experience.
And I'm sure things have gotten you know, exponentially.

Speaker 2 (01:20:35):
More you know, yeah, more vibrant in your mind.

Speaker 1 (01:20:38):
You're just like, oh, and we you know, we were
eating popcorn while we did this, and you know it's
we just we're.

Speaker 15 (01:20:44):
Sitting in this little rowboat and then all of a sudden,
the dog jumps in and in the in your what
you're seeing is your boat tip And I'm not kidding.
I help them, and I was like, oh, could have,
but it was very primitive compared to what I'm sure.

Speaker 7 (01:20:58):
There's out there now.

Speaker 15 (01:20:59):
But I want to do it again, you know, And
I don't know what to shop for to ask for,
and I'm you know, I'm not one of the techies
of the universe. So I need some help here.

Speaker 7 (01:21:09):
Okay, Well, I have some money.

Speaker 15 (01:21:10):
I wanted them to do this again. I want to
be able to do it whenever I want, not hope
to gosh, it comes back to Arizona someday, and I'm
not in Arizona.

Speaker 6 (01:21:17):
So that's the other part.

Speaker 2 (01:21:18):
Yeah, well, a couple things.

Speaker 1 (01:21:19):
So if you want just an experience that's similar that
I think you would really love, check out a place
called Dreamscape. Dreamscape Immersive is sort of a high tech
VR movie theater, but it's like an experience. And I've
done a couple of these. I've done a lot of them, actually,
and they've got locations in La Saudi Arabia. Well, I

(01:21:40):
guess La is the main one. They Wow, they must
have closed a bunch of locations. Wow, they had a
whole bunch more and they're all closed, but La still
has one at the Century City Mall Westfield Century City.
If you haven't tried this, one hundred percent.

Speaker 2 (01:21:53):
Go go, go, go go.

Speaker 1 (01:21:54):
You will love it before you do anything else, Sarah,
go to this Dreamscape, pay a couple bucks. I think
it's like twenty b ticket, thirty bucks, whatever it is,
and just try one of these adventures. They have one
that's like an alien zoo. That's the first one I did.
They've got an underwater They've got one that's sort of
like Indiana Jones. They've got one that's based on a
DreamWorks movie How to Train Your Dragon. And they've got

(01:22:17):
a Men in Black one And I don't know if
I did that one. I can't remember, but definitely check
out Dreamscape Immersive. Gotta go do that. It's really really
cool that that'll be similar. The other thing is two
Bit Circus in downtown they have in Los Angeles. They
have some stuff like this that's really really cool and
it's actually walking VR like I was on the side

(01:22:38):
of a cliff and it was just so incredible. But
if you want to do this at home, I think
the thing to get is the Metaquest too.

Speaker 2 (01:22:45):
Now.

Speaker 1 (01:22:45):
I can't recommend a specific app that you can run
on here, but I can tell you that if you
want to walk through cities and things like that, they
have this is this is the gold standard right now.
It's about three hundred dollars for this device. It'll probably
go on so during the holidays, So if you can
wait a little bit, you probably want to do that.
But if you really want to wait, I don't think.

(01:23:07):
I don't think I could recommend spending thirty five hundred dollars,
but you said you had some money to spend. Apple
is going to come out with their VR headset sometime
next year, and it is going to be quite incredible,
and I think it's going to unlock some really incredible experiences,
things that the Metaquest can't even do, because Apple's is
more augmented reality as well, which means you can see

(01:23:29):
your surroundings, you can get up, you can walk around.
But I think the Metaquest too right now is probably
going to be a pretty good bet and you can
really immerse yourself in some of the experiences. I was
talking about the hotel I wanted to stay at in Hawaii,
and I actually put on my headset and I was
It was very primitive, but I was able to be

(01:23:50):
in the lobby of the hotel, in the in the
main areas of the hotel. Stepping outside the hotel. I
couldn't walk through it per se. But I think that
that's going to be one of the biggest iplications of
VR is going to be travel, not just to experience
different places, but also to research. So instead of going
on trip Advisor and just kind of, you know, clicking
through a million pictures, you're actually gonna be able to

(01:24:11):
stand and look at this hotel in front of you,
walk into the lobby, walk upstairs into a room, check
out the beach, check out the facilities at this place.
It's going to be quite incredible. So Sarah medequest to
check it out if that's what you want now, otherwise
if you really want to spend some cash. I think
the Apple Apple headset is going to be quite incredible later, but.

Speaker 2 (01:24:34):
We don't know when that's coming out. Sometime next year.

Speaker 1 (01:24:36):
All right, coming up on the show, we still got
I'm going to talk about Samsung where they're doing their
next event, Amazon One, which uses your palm to.

Speaker 2 (01:24:46):
Check out that's coming to all whole food stores.

Speaker 1 (01:24:48):
I'll explain that, and Johnny Jet gonna talk travel, travel
tech plus maybe we'll squeeze in some more calls at
Triple eight Rich one O one eight eight eight seven
four to two four.

Speaker 2 (01:24:59):
One zero one.

Speaker 1 (01:25:03):
Welcome back to rich On Tech. Casey is in Millington, Tennessee. Casey,
you're on with rich.

Speaker 16 (01:25:13):
Hey, rich how you do it?

Speaker 4 (01:25:14):
Thanks for taking my call.

Speaker 2 (01:25:15):
I'm doing great. How are you?

Speaker 9 (01:25:17):
I'm doing right?

Speaker 16 (01:25:18):
Thanks? Hey, uh yeah, I had a question for you.
I wonder what would be a good recommendation for affordable wireless
scander that could use with just an iPad or iPhone
that would require computer so good to use as well.

Speaker 2 (01:25:32):
Oh good question.

Speaker 1 (01:25:34):
I can tell you the one that I really like
that I've tested and it works great with Android and iPhone.
I'm trying to see if they still make it and
it's still around. Yeah, okay, it's called the scan Snap
I X one hundred. I'm trying to see do they
have a newer model of this. It's been a while,
but it's this is this is one is great. It's

(01:25:56):
it's portable, it's small, and it does can act right
to your phone, which is really nice, so you don't
have to necessarily have sort of any sort of like middleman,
you know. It just kind of like works, and it
works for receipts. And look, there's a million different scanners
out there, I think, you know, but a lot of

(01:26:16):
them are pretty big, A lot of them are there.
Do you need a flatbed though, that's a question.

Speaker 16 (01:26:21):
No, I want something that's pretty portable and just wanted
I wouldn't have to look computer when I want to
use it to stand something real quick, you know with
my phone.

Speaker 1 (01:26:29):
Yea, yeah, And so I think that the only and
I would need to check on this, but I think
that you might need to be on the same network
as your phone, or what would happen is this device
would you'd let's say you're in the field, right, you
can scan something like receipts or papers, but then you'd
have to when you get back to your home WiFi

(01:26:50):
that's when it would upload.

Speaker 2 (01:26:52):
Or you might be able to just use the the.

Speaker 1 (01:26:53):
Hotspot on your phone to kind of get that into
your phone. So I would have to because I use
this at home, and so I'm not sure like out
if I was like in an isolated place, without a
sort of a Wi Fi hotspot or something, if this
would still work the same way it does. Like I'm
you know, like Bluetooth or whatever to the phone, Like
I don't think it does that, but it does do
Wi Fi and it really works pretty well. So I

(01:27:17):
think you could also plug it into the phone if
you need it to, like you can actually physically plug
it in. But it's great. It's a it's a super
simple little scanner. I also like that it can scan
to the phone or it can scan directly to the cloud.
So I have mindset up where it can go right
to like Google Cloud, Google Drive rather and it's just
you know, I sit there and I take maybe once
a month, I'll just scan all my documents, all my

(01:27:40):
bills and paperwork and whatever needs to be kept. I'll
just scan it and it just goes right up into
there and it's it's it's pretty it's a pretty good system.
I think it's kind of like the gold standard for
small portable scanners.

Speaker 16 (01:27:51):
Okay, yeah, and that's actually what I use a lot
is Evernote, And I'm kind of wondering to see what
your thoughts are that Evernote as for a lot of
out of concern any things about them. I've been using
it for about fifteen years. I've got a lot of
stuff in there, but I'm worried how much longer they.

Speaker 4 (01:28:06):
May be around.

Speaker 1 (01:28:07):
Well here's the thing, and so you know, I kind
of talked about this a little bit earlier. ID I
didn't get into the nitty gritty of what's going on
with Evernoe, But they were purchased by an Italian company
called Bending Spoons. And the funny thing is, I mean
this is a big company where they're well funded and
now they own Ever, no, I don't think that.

Speaker 2 (01:28:26):
I mean, look, it could go two ways.

Speaker 1 (01:28:28):
It could either be it could fizzle out in the
next year, or I mean I think a lot of
enough people have their information. And ever note where I
don't think this Bending Spoons bought this to run it
into the ground. I think they bought it to make
it better. Now, what gives me hope about Bending Spoons
is that they make an app that is incredible. It's
called Splice and it's my favorite app for editing on

(01:28:54):
mobile devices. And they also make another app, Let's see,
are they the ones betime behind this remedy. It's this
app that does AI Photo kind of like I'm actually
gonna talk about it later in the show. It does
like AI Photo stuff and it's really incredible. So and
if you look at their website, I mean this Bending Spoons,

(01:29:14):
they do things in a very like nice beautiful way,
almost like an apple way. And so I think, you know,
I think that the thing that has kept me from
wanting to continue and ever know is just how it
keeps getting more and more expensive every year. And so now,
like I said, it's up to like one hundred and
thirty bucks a year, which you know, I guess is fine,
But I also think that it got a little bloated

(01:29:35):
in the.

Speaker 2 (01:29:36):
Past couple of years.

Speaker 1 (01:29:37):
And I'm hoping that Bending Spoons kind of rewrites it
and makes it faster and smoother. But I think for
now it's probably if you've got fifteen years of stuff
in there, obviously make a backup, you know, export your
data and keep it. But you know, just you don't
have to stop using it overnight, you know.

Speaker 17 (01:29:55):
Okay, all right, well I appreciate all right, good question,
K see, thanks so much. Oh look at that coming
up next, Johnny Jet Travel Expert going to talk about
the travel scam you need to know about plus international travel.

Speaker 1 (01:30:07):
It's gonna give us some tips and tricks. You are
listening to rich on Tech. Oh, welcome back to rich
On Tech. Rich Demiro partying with you on this weekend.
Hopefully you're having a great day. Great guest you may
you may know the name Johnny Jet. Just came back

(01:30:30):
from lots of travel. Johnny Jet's going to talk to
us about some high tech travel scams, the one you
need to be aware of, and just all kinds of
travel goodies.

Speaker 2 (01:30:41):
Johnny, Welcome to the show.

Speaker 3 (01:30:43):
Hey, thanks for having me on.

Speaker 2 (01:30:44):
Can I call you Johnny or is it always Johnny Jett?

Speaker 3 (01:30:47):
Just Johnny Jet.

Speaker 2 (01:30:48):
I'm kidding, so welcome to the show.

Speaker 1 (01:30:52):
I can't believe it took me six months to get
you on. Yeah too, you know, but thanks for being here.
And so where did you go? You've you were on
a whirlwind of travel. I know, you know, it's like
it went from zero to like one hundred definitely.

Speaker 18 (01:31:05):
I mean during the pandemic, I was so cautious, too cautious.
But you know, back out I just came back from
I was in seven countries in the last five weeks.
I took my two kids, three and six years old.
My wife and I are on the plane from Toronto
to Spain. We're like, what are we thinking? Yeah, but
it turned out to be one of the best trips
of our lives. And yeah, Europe is crowded, it's hot,

(01:31:27):
but it is memorable.

Speaker 2 (01:31:29):
So well, I've said this on the show.

Speaker 1 (01:31:31):
I went to Italy last year with my wife on
a she had a work trip and I just kind
of tagged along for four days. It was kind of like,
we Hemden Hall, like should we do it? It's a
lot of money, this and that. And I'm not kidding.
I have not ever gone a day in the past
year without thinking of that trip because it was so incredible.

Speaker 2 (01:31:48):
So when in doubt, go.

Speaker 18 (01:31:51):
Right, definitely. I mean time is now. I mean, we
know what it's like to be locked up and you
can't go. So I think that's why Europe is so inundated,
and I think the rest of the world too.

Speaker 2 (01:32:00):
And the and the prices.

Speaker 1 (01:32:01):
That's the only thing that I really take issue with
is the price of travel right now is just through
the roof. And I totally understand if you're if you're
sitting there thinking like rich, it's so expensive right now
and I get it. It is and believe me, I've
paid these prices where I'm like, this is kind of
not cool, but what are you gonna do. It's just
the going rate right now because it is in demand.

(01:32:22):
So but people had some savings too from the pandemic.
Like we had like our little travel fund. It was
like it was well funded because we were like, well,
we can't use it right now.

Speaker 18 (01:32:30):
Anyway, there are ways around, which we can talk about
another time, but there are ways around to travel without
spending a lot of money.

Speaker 1 (01:32:37):
So Okay, we're gonna we'll dive into that in another show.
But let's get through some of these things Johnny Jet,
because I want to. Let's first talk about this Twitter.
This Twitter user that discovered scam numbers listed for airlines.
So basically, his flight was canceled. He called a number
that he googled, and what happened.

Speaker 18 (01:32:55):
Well, he was in New York's JFK Airport, but he
did he googled Delta Airlines JFK airport number, which I mean,
I mean, how how's Google You're gonna monitor this stuff
when you're just searching like a specific airport like JFK
airport phone number. Yeah, you're bound to get a scam number,
and sure enough it did. And it's not just Delta.
By the way he looked up. He did screenshots of

(01:33:16):
all the airlines. You know, if you're gonna look up
a phone number, don't put in a specific airport like that.
And you don't I don't know if you really want
to trust Delta or Google anyway, Yeah, go to make
sure an eight hundred number. It's got to be an
eight hundred number. And you know somewherelines like Frontier don't
even have front phone numbers. Really, Yeah, I would go

(01:33:36):
directly to their website and look for it that way
instead of doing a Google search.

Speaker 3 (01:33:41):
But if you're going to do a Google search, just
to make sure it's just a generic one, not specific.

Speaker 1 (01:33:46):
Yeah, I tried searching like just Delta, and it did
come up like up at the top like on a
you know how Google like surfaces like little bits of
data at the top, you know, without clicking, And that's
what came up like and it did seem to be
the right phone number. But the problem with googling phone
umb vers is that these scam artists know that people
are doing this, and so of course they prey upon that.
So when in doubt, go to the website and you know,

(01:34:08):
just find the phone number on the website. A lot
of times it's hidden because they want you to use
the chat functionality or they want you to use you know,
email or whatever.

Speaker 2 (01:34:16):
But you know, go to the website, go to the app.

Speaker 18 (01:34:18):
And he went back and forth with them. Yeah, and
you know they're trying to get his money. You're trying
to get his debit card. Never use a debit card,
always pay with a credit card. There's little there's obviously
some red flags, and you know, savvy travelers like I
think most of your listeners know not the fall form.
But you know, when you're desperate and you're in a

(01:34:40):
hurry and you're in a pinch trying to get on
the next flight, you know, you're vulnerable.

Speaker 3 (01:34:45):
And that's what they that's what they pray on.

Speaker 2 (01:34:46):
Yeah.

Speaker 1 (01:34:47):
So I'm looking at your Johnny Jet dot com Twelve
things I learned from traveling to Europe, And you mentioned
the taxi app that a friend told me about when
I went to Italy. I just assumed, yeah, I just
assumed you'd use Uber, which they had a big advertisement
in the airport.

Speaker 2 (01:35:01):
But apparently everyone uses this app. Tell me about it.

Speaker 18 (01:35:04):
Well, you don't want to use Uber in Italy because
you can only use black cars and they're about five
times more expensive than getting a regular taxi. So use
this free now. It runs just like Uber. You put
your credit card info in, you order it the same way.
And what's nice about it is you know, first of all,
you don't have to worry about any translation, you just
put in your destination. You don't have to talk to
the driver, although obviously it's great too. And also when

(01:35:27):
you get out of the car, you know there's no
money being transferred, it's just they take it from your
credit card. And also what I like about it is
it keeps the taxi drivers honest, which.

Speaker 3 (01:35:36):
I mean I think a lot of them are.

Speaker 18 (01:35:37):
But you know, when you're paying by cash, they can
take you the long way, but this way they're not
going to take you the long way. And so definitely, Yeah,
a lot of my local friends say they use it
all the time, but just be warned that, especially in
Rome and in Florence area, it is difficult to get
a taxi or even a car service.

Speaker 2 (01:35:57):
Oh wow, And I mean I.

Speaker 18 (01:35:59):
Almost smissed my train from Rome to Naples because I
was cutting it short and I could not get when
I had the hotel helping me. And then when I
got off, I got took a Princess Cruise for seven days,
and then my taxi driver canceled the night before to
get a ride from the.

Speaker 3 (01:36:16):
Port to Rome.

Speaker 18 (01:36:18):
It was like pigeons at the beach trying to get
a bag of Potata chips. Everyone, all the passengers who
did not pre order were just trying scrambling to try
and get it because it was hot out.

Speaker 1 (01:36:30):
That works in the US too. By the way, the
pre order you can do that with Uber and I've
done it. But here's the thing I've noticed that when
you pre order, because it obviously takes a little bit
of the pressure off, right because you're gonna have a
ride in the morning when you wake up, it's more
expensive to pre order because they know that, they know
that you know you're getting something in return, which is
peace of mind. So it may be cheaper to do

(01:36:52):
it on demand, but it's you know, then you got
to you're taking your chances.

Speaker 3 (01:36:56):
Yeah.

Speaker 18 (01:36:56):
I think the flat rate between Chibetechia the Port to Rome,
which is just over an hour, as one hundred and
twenty euros.

Speaker 3 (01:37:02):
I paid three hundred and fifty euros.

Speaker 2 (01:37:04):
Oh wow.

Speaker 18 (01:37:05):
All the drivers are just canceling on people because this
is their time to make some money.

Speaker 3 (01:37:09):
I mean, they're making up for the pandemic.

Speaker 1 (01:37:12):
What did you, I mean, what did you think of
Google Translate? You downloaded that? You think it's better than
the Apple one built into the iPhone or what?

Speaker 3 (01:37:20):
Yeah, you know what, I like it.

Speaker 18 (01:37:22):
You know, I only had one or two drivers that
did not speak English, so I used it and we
had no problem. I Also, what I like about the
Google Translate is, you know, if you're in a real
Italian restaurant where it's not a tourist section and the
menus in Italian or whatever language, whatever country you're in,
you can just hit the camera icon and it translated
for you, which is brilliant. And you know, that makes

(01:37:43):
a big difference, because again, when you travel, you don't
really want to go to these touristy restaurants that cater
to Americans. The food is not that good and it's overpriced.
Try and go where the locals go, but it's going
to be in the local language.

Speaker 3 (01:37:54):
The menu.

Speaker 1 (01:37:54):
Yeah, the best restaurant I went to in Rome was
recommended by a local and it was. It was incredible
and it was super local. Uh okay, the e SIM
so the the service is always an issue overseas. You know,
people don't want to pay theyn't want to you know,
pay for a ton of extra roaming data and stuff.

Speaker 2 (01:38:12):
What do you use?

Speaker 18 (01:38:14):
Well, I would call your provider first, find out if
they have an international plan.

Speaker 3 (01:38:18):
I have T Mobile. They do a great job, although
it could be it.

Speaker 18 (01:38:21):
Could be slow once in a while. So one of
my buddies who owns cilly Are abroad is like, listen,
use this company. You biggie U b I g I
dot com And uh, you know, because I've an I
have an e SIM in my phone. You just sign up.
It literally took less than five minutes. So I had
a second line that I could toggle between if I
needed to, I could just leave them both going and

(01:38:42):
that pay for all my data. I actually paid fourteen
dollars worth of ten gigabytes and it was way too much.
I only use one gigabyte. So, and they have plans
all around the world. It's not just Italy, it's they
can do it Europe, you can do it in North America, Asia, wherever,
And there's a lot of companies out there. So if
you're going to in one country, like if you're gonna
be in France, you might just want to use Orange.

(01:39:02):
If you're going to be in Italy, you might just
want to use TIM. You can go to their stores.
But it's nice to have an eSIM. If you don't
have a newer phone, then you can look looking too
getting your phone unlocked if it's not already, and just
you know, switching SIM cards, but that's kind of a.

Speaker 1 (01:39:17):
Pain, yeah, the switching sims. And most of the American
phones do not have dual SIM functionality. Some of the
international ones do, with the American ones don't, and so
you would literally have to take out your SIM card
and put in the other SIM card, which is kind
of annoying. So if you have an eSIM, you can
have both of them at the same time, which is

(01:39:37):
nice because you can activate Wi Fi calling and texting
on your regular line from like Verizon or AT and T,
turn off roaming, and still get those calls and texts,
but then for all your data in that foreign country,
you can use the eSIM all right, now, this was
a new one. You said, have a four digit pin
for your credit card.

Speaker 2 (01:39:54):
Tell me about that.

Speaker 18 (01:39:55):
Yeah, Well, we were in Germany and trying to get
a train to downtown Munich from the airport, and the
train was there and I'm just scrambling. I wouldn't take
my credit card because it says you need a four
digit pin.

Speaker 3 (01:40:06):
I'm like, I don't think.

Speaker 18 (01:40:07):
I ever set this up, and if I did, I
definitely don't remember my pin. So anyway, I ended up
using my ATM card, which I had to go into
my app, unlock it and then use it. And that's
the way I bought my card, because there's no man
booth or anything. There was just you know, it's all machines.
So make sure that you know your four digit pin
for your credit card and create one if not, and

(01:40:28):
make sure it's four digits not six digits, because you
have a problems. And it's nice to have two different
credit cards just in case one doesn't work, because there's
a lot of you know, a lot of these unmanned stations.

Speaker 1 (01:40:40):
And when I was in Tokyo last year, I'm not kidding.
My card, my debit card was turned off the second
I tried one transaction, and I had to sit on
the phone my bank for a half an hour to
try to get this thing reactivated. It was an incredibly
horrific process. And so tell your company before you leave.

(01:41:01):
I know, it seems weird that you still have to
do that, because I figured in the year twenty twenty three,
why would you have to do that? Yeah, you still
do some time. So went in doubt, call your bank,
let them know you're traveling. All right, Finally I just
got another minute here this ATM conversion. The ATM always
says like, do you want to accept the conversion or decline?
It's like a trick question. Tell me how to answer that.

Speaker 3 (01:41:21):
Protely trick. Always decline it. Pay in local currency.

Speaker 18 (01:41:24):
I first learned about this over a dozen years ago
when I was shopping in Herod's in London and they
swipe my credit card and they go, always like to
pay in US dollars.

Speaker 3 (01:41:32):
I'm like, yeah, that's easy.

Speaker 18 (01:41:34):
Turns out they get a piece of the pie and
it's not as good as a transfer rate. And so
always pay in local currency. You just say nope, paying
pounds or what if you're in Italy, say pay in euros?

Speaker 3 (01:41:48):
So deny it, okay, local currency.

Speaker 1 (01:41:50):
So just to be clear, you see accept conversion, decline conversion.
You always say decline, and you never want to pay
in US dollars. You want to pay in the local
definitely the local currency.

Speaker 18 (01:42:02):
But contact your bank too and find out if they
have any partners with ATM so you don't get hit
with the you know, fees for using someone else's network.
In that way, you can save some money and don't
keep going to the ATM. You know, just go once
in a while. So take out enough cash and you know,
I pay everything with my with my phone or with
my credit card.

Speaker 2 (01:42:20):
Okay, but here's my question. Here's my question.

Speaker 1 (01:42:22):
So one time I got I got stuck in Japan
because I landed and my my ATM card didn't work
to take out cash, which I typically take out some
local cash, I couldn't and I couldn't get on the
train because I needed that cash. They wouldn't take a card.
So do you recommend in the airport before you leave
converting some cash.

Speaker 3 (01:42:42):
I don't.

Speaker 18 (01:42:43):
I don't ever use those currency exchange booths. They rip
you off. You know, if you're really nervous traveler, you
can go to your bank, find out what the change
fee is and do get some cash. For instances like that.
But you know, I use a major bank. Once I land.
You can use it in the at and the airport
or go to you know, a repudal bank in the city.

Speaker 1 (01:43:03):
Right, And that was a while ago, by the way,
Now it's been a lot better. When I first started
going to Japan, it was a lot trickier, Like I
had City Bank at the time, and I could only
use their ATM. I couldn't use any local ATM except that. Yeah,
I mean now things have changed. It's gotten a lot.

Speaker 18 (01:43:16):
I've never had a problem in Japan, and I carried
multiple credit cards. I have America Express Visa MasterCard just
in case, but Visa MasterCard are accepted everywhere like they're commercial.

Speaker 2 (01:43:25):
All right, Johnny Jet, thanks so much for joining me today.
I appreciate it.

Speaker 3 (01:43:28):
Hey, thanks for having me.

Speaker 1 (01:43:29):
All right, Johnny Jet dot com. Twelve things I learned
from traveling to Europe this summer. Also on the website
rich on tech dot tv, scroll down to where it
says guests at the bottom and you can see all
of the incredible guests that we have on the show.

Speaker 2 (01:43:43):
All right, coming up, we're.

Speaker 1 (01:43:44):
Going to close out the show with the feedback segment.

Speaker 2 (01:43:47):
And I'm gonna tell you how you can.

Speaker 1 (01:43:48):
Get an incredible AI headshop for great you're listening to
rich on Tech. Welcome back to rich on Tech. Closing
out our number three of the show. This is a
party because it goes so fast. It's like any good party. Right,

(01:44:14):
let me get through a couple things before we get
to the feedback segment. First off, Amazon one is coming
to all Whole food stores. If you're not familiar with
what Amazon One is, this is Amazon's palm recognition service
that lets you pay with the palm of your hand.
So already it's being used at four hundred locations across

(01:44:36):
the US. I did a story on this for KTLA
and tested it out. You basically scan your hand to
register it, you link a credit card, and now you
can pay with just your palm, No phone, no nothing necessary.
So now this is going in to all Whole food
stores in the US, all five hundred plus Whole Foods locations,

(01:44:58):
and you'll also be able to link your Prime membership,
so you'll get your Prime points or at your Prime discounts.
Plus that no need for a wallet or a phone.
And so they're also using this at Panera Course Field,
which By the way, you can buy Booze with this,
so they can verify that you're over twenty one if
you link your ID, and Amazon says it's secure because

(01:45:21):
it does not use raw palm images to identify you.
It looks at the palm and you're underlying vein structure
to create a unique numerical vector representation called a Palm signature.
So yeah, a lot of thoughts on that came in
fast and furious on my Facebook page.

Speaker 2 (01:45:41):
Let's see.

Speaker 1 (01:45:42):
Samsung next week is doing their Unpacked event in Seoul,
South Korea. They said the first Unpacked for the Galaxy
s was in Las Vegas in March twenty ten. Since then,
it's been held in major cities around the world, including Barcelona, Berlin, London,
New York, San Francisco, and now Soul, South Korea. On

(01:46:05):
July twenty sixth. It's gonna be exciting. I'm excited for that,
so we will find out what the new foldable phones
from Samsung are all about.

Speaker 2 (01:46:16):
The z Fold five and the z Flip. Gosh sore.

Speaker 1 (01:46:21):
They both the five, Z Flip and the z Fold,
and then AI headshots. This is pretty cool. An app
called Remedy is making AI headshots.

Speaker 2 (01:46:33):
The app is available for.

Speaker 1 (01:46:34):
iOS and Android, and I put this on my website
at Richontech dot tv. If you want to link, you
download the app. You upload eight to twelve selfies. Bobo,
you gotta try this. It's I'm not kidding. I Like
I said to my photographer, your wife is gonna want
to remarry you when she sees these pictures, because I mean,
Bobo just got married. So yeah, it's incredible. You upload

(01:46:58):
eight to twelve selfies from different angles, You sit back,
you choose a model, and then it takes about ten
to twenty minutes to generate your pictures and it is
quite incredible. Now, the trick is they ask you for
ten dollars a week, so do not pay that if
you don't want to keep that. Yeah, so you got
to sign up for a free trial, and then what

(01:47:18):
I recommend is cancel that free trial right away so
you don't forget, and you get access to this feature
for three days remedy. Let's see. Sarah says my Alaska
Airlines mileage account was hacked. They took fifty thousand miles
and booked two flights. Alaska caught the thief and declined
his second flight. Now they sent an email with a CASEID.

(01:47:41):
We had to reply with a picture of my driver's
license and establish a pin. Now we have to use
that anytime we want to use miles. Fortunately, I will
get my stolen miles back. No idea how they got
my Alaska Miles account. I thought you should know. Yes,
I was just talking about this with my wife. Secure
your leg accounts. Don't use a week password. You don't

(01:48:03):
want someone to take your miles. Bertie says, I just
heard your show. Sorry I'm late, not sure if you
mentioned it, but I've been a very happy Notability.

Speaker 2 (01:48:12):
User for years. It's very robust.

Speaker 1 (01:48:14):
Notability is primarily for handwritten notes. I don't know if
they do text base, but I'll check it out. James says,
I am extremely happy with Apple Notes. Yeah, I agree.
Apple Notes is nearly perfect. I just wish it worked
on different platforms. And then let's see PJ says for
note taking. Please take a look at qown notes, q

(01:48:38):
qnoes dot org like it much better than the others
you mentioned today. Okay, I'll take a look and wow,
that's gonna do it. I'm rich Dmiro, thanks so much
for listening to the show.

Speaker 2 (01:48:52):
Let's see. Well, I don't know where the end of
the show is anyway, Thanks so much for listening to
the end of the show.

Speaker 1 (01:48:58):
Next week we're going to talk Samsung's new phones, very
exciting stuff. There are so many ways you can spend
your time. Thanks for hanging out with me. My name
is rich Demiro rich on tech dot TV. Have a
fantastic day.
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Host

Rich DeMuro

Rich DeMuro

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