eSIM explained

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Threads is now on the web. Will it make you
use it more? At and T has a new over
the air option to get internet into your house. Samsung
has something for Disney fans. Plus your tech questions answered.
What's going on? I'm Rich Demiro and this is Rich

(00:20):
on Tech, the show where I talk about the tech
stuff I think you should know about, and it's the
place where I answer your questions about technology. I believe
that tech should be interesting, useful, and fun. We are
broadcasting live coast to coast from Los Angeles. Phone lines
are now open at triple eight Rich one oh one.

(00:42):
That's eight eight eight seven four two four one zero one.
Give me a call if you have a question about technology.
Email is also open. Just go to Rich on tech
dot tv and hit contact. That's Rich on tech dot TV.
Hit contact. All right, We got some great guests coming
up this week. Scott Johnson, founder of the frog Pants

(01:05):
Network and the host of a video game news and
views podcast called Core. He will be joining us to
talk about Sony's new PlayStation portal portable gaming system. We've
got doctor Chris Pearson, founder of Black Cloak, to talk
about AI and hacking, and a little bit later in
the show. Emily dry Belbis, electric vehicle reporter for PC mag.

(01:27):
We'll talk all things evs well in Hollywood. The big
news right now is that Bob Barker has died. Legendary
game show host ninety nine years old, nineteen time Emmy
Award winning game show host. And Bob has a special
place in my heart because I was actually on The
Prices right in college. It was one of those things

(01:50):
where I'm from New Jersey, come out to school in
California and they say, hey, we're doing a field trip
to The Prices, right, anyone want to go? And I said, sure,
of course. I mean, who didn't grow up with that show?

Speaker 2 (01:59):
Right?

Speaker 1 (02:00):
And we get there. You stand in this long line
in television city, which is CBS Studios kind of in
the middle of the city here, and you just wait
and the producers they kind of come up and talk
to all the people in line, and they give you
a name tag. Of course, that iconic name tag still
have it, by the way. And then all of a
sudden in the show, what do I hear rich de Mirro? Oh,

(02:21):
I think it was Richard. You have to use your
full name. It was Richard Demiro. Come on, down, and
I mean, at that moment, it is so tough to
explain what your brain feels like. But the best way
I could describe it is it went to Jello. If
someone asked what my name was, I wouldn't have known.
The energy level. All the excitement in that place was
so fun. I ended up not winning anything except the

(02:44):
consolation prizes because I bid seven hundred dollars on a
sewing machine. And how would I not a sewing machine costs?
I had no clue, but I did find it interesting.
Bob Barker's biography here. He worked part time in radio
during college KTTS Radio in Springfield, Missouri. Then he worked

(03:05):
in Florida at WWPG Radio. Then here in Los Angeles,
he got his own show, The Bob Barker Show, that
ran for six years out of Burbank. He did a
show on k and X Radio in Los Angeles and
he was just on the radio and Ralph Edwards, I
guess a big producer was looking for a TV host
and he heard his voice. He loved it, and he said,

(03:25):
you know what, I would like to do a version
of Truth or Consequences on TV. And Bob Barker said,
the day I met Ralph Edwards. My life changed forever.
It certainly did. He went on to host that show
for many, many years and at the end of the show,
we all remember what he said, This is Bob Barker
reminding you to help control the pet population. Have your

(03:46):
pet Spader newtered. When I was a kid, I had
no idea what that meant. Like half the people watching
that as kids, we were just like, what does that mean?
It was like this mysterious thing he said every single
time at the end of the show. And now, of
course we know Bob Barker died of natural causes at
ninety nine. And you know, by the way, I posted
the video clip of me on prices right on my

(04:08):
Instagram at rich on Tech if you want to watch it.
It's a little bit dated, I'll be honest, a little
bit dated because it was a long time ago. But
it's really interesting because you know, this is my birthday
week actually, and so whenever it's my birthday, I always
kind of think I'd be get very retrospective about things,
and I kind of think about my life and where
I've come and where I've been and what I'm doing

(04:30):
and where I'm going, and I don't recommend you do
that because it can really mess with you a little bit.
So just anyway, I tell you that because I've just
been very, very retrospective, and I feel like when people
that you grew up with, your idols start passing away
as you get older, it's a check, you know what

(04:50):
I mean, Like you're really sitting there thinking about this stuff,
and that's where I'm at. So anyway, rest in peace,
Bob Barker and all the other folks from my child
hood that are now passed it. Really, you know, I
don't want this show to be a downer. You know,
I'm a very positive guy, but it's like, oh my gosh,
you know you're getting old. When let's see what happened

(05:12):
this week? Oh yesterday, Okay, So I went through this
whole thing of switching to the pixel fold. Okay, Google
pixel Fold. I got the phone into test and I said,
you know what, I'm gonna see what Android is like.
We got a couple of weeks until the Apple event.
I know I'm gonna switch the iPhone fifteen. Let me
see what Android's all about by putting my SIM card
in there. And so I put my SIM card in

(05:33):
there and it was great. Everything was good, but it
became this whole thing of my I message and this
is like this lock that Apple has on Americans with
this I message situation, and people would it. Really. It
was fine for a bit until someone sent me a
video and the video was like postage thumbnail sized, and

(05:54):
I was like, what is this video? I couldn't even
My friend was trying to explain something to me in
a video and I couldn't even see it. He was
actually to show me how to cut open a I
think it was a papaya that he grew in his backyard.
He's like this, how you open it? And so I
couldn't watch the video because it was so small. I said,
all right, I got to go back to my iPhone.
So I tried to switch my my SIM card back
to my iPhone, and oh my gosh, what a hassle.

(06:16):
All these phones have switched to what's called e sims,
electronic SIMS or embedded SIMS, which means there's no physical
SIM card. So theoretically you can do the switch online,
but that did not work. So I was on phone
on the phone with a customer service representative yesterday for
over an hour trying to get my old phone to work,
and meantime I had no phone line, so I was

(06:36):
using my test phone to actually call the customer service rep.
But it was a mess and we spent an hour
doing this. I said, I got to go. I got
to pick up my kids at school. I have no
phone line. I'm growing to pick up my kids. And finally,
you know, I get back home and I said, let
me call again, let me try again. I get someone
on the phone and I'm like, I've you know, it's
been very frustrating. This has taken over an hour with

(06:57):
the last person, do you think you can do it?
And she goes, well, what's the eSIM number that you're
trying to activate on the new phone. I said, here
you go. I got a message on my phone that
said your phone's active. I said, wait, what you just
did in thirty seconds when it took the last person
an hour to try to figure out? And I tweeted
about this, I said, you know this happened, and people
are calling it customer service rep roulette. Sometimes when you're

(07:21):
not getting the satisfaction you need from a customer service rep,
it is okay to just go ahead and say, you
know what, we're not getting anywhere here. Let me just
call back, and you call back, you get someone else,
and they change your life. It happened to me. I'm
not getting thirty seconds, and it was it was all
figured out eSIMs. I also get some messages from time

(07:44):
to time on the show about talking about things and
not thoroughly explaining them. So let me explain what eSIM is.
So physical sim cards, if you've ever seen one, is
that little tiny card. It looks like a chip that
you pop into your phone and it helps you get
the cellular signal connects the phone to the cellular network.
And so we've used these for many, many years. But
an e SIM is now built into the phone, so

(08:07):
you no longer have to put that physical sim card
into the phone. Now. Apple was the first to introduce
this back in like twenty eighteen, and they did it secretly.
They didn't really tell a lot of people. But they've
started activating these things in the in the Apple stores
without really making a big deal out of it. And
I wanted to test it out and see how it worked,
and sure enough, it became good enough. We're on the

(08:27):
iPhone fourteen, which is the phone I have it on
they just did away with the physical simcard slot, so
there's no way to put a physical SIM card in
this new iPhone. And so Apple said, you know what,
we've been testing this secretly for a couple of years.
It seems to work out and it's all good. So
now we're ready to jump off the you know, off

(08:47):
the dock into the water and just let everyone do this. Well,
that's great until you have a situation like mine yesterday
where it just didn't work. So what's the benefit. Well,
you don't have to go into a store. You can
have multiple SIM cards on your phone, so if you
travel internationally, you can have your regular simcard plus an
international SIM. It makes it really easy to switch carriers.

(09:08):
By removing the simcard slot, you can make sleeker and
smaller devices. In fact, one of the first devices that
Apple had this on was the Apple Watch because it
was an embedded simcard, just a little piece of technology inside.
Now pretty much every major phone that comes out has eSIM. Google,

(09:28):
Samsung has it, and there is a phone I tested recently,
the Nothing Phone, which didn't have it, which was a
little odd because I was like, oh, that's weird to
not have an e SIM. Also, this enables things like
laptops and tablets to have cellular connectivity. Basically, with eSIM,
every single device in the world could theoretically be connected

(09:49):
to cellular, which is what the cellular companies want. They
want to make sure every device can have it, and
it's cheap enough and small enough where they can just
build it into this device and now you can have
a cellular line or a data line for ten bucks
a month, whatever it is. So eSIMs are really handy.
If you are wanting to switch carriers, you don't have
to go to a store, you don't have to go

(10:09):
get a SIM card. If you want to travel internationally,
it theoretically makes things more competitive because you have the
choice of all these carriers. If you don't like who
you're on, you can switch instantly to a new one.
If you go overseas, you can download an eSIM. Now
that's all when it works out perfectly. Many people have
had issues with this, including myself recently. But now I'm

(10:31):
wondering was it just the customer service person I was
talking to, because the other person did it in about
thirty seconds, So is it really the technology or is
it maybe someone that wasn't as trained on this technology.
But the bottom line is, now you know what an
eSIM is. Electronic simcard is probably in your phone, so
next time you go to activate your phone, they may

(10:51):
not have to put any sort of simcard in. The
Samsungs have both eSIM and a physical SIM. The Google
phone still have an eSIM and a physical SIM. The
iPhones just have the eSIM. So now you know all
about ESM All right. Coming up on this week's show,
we're going to talk about Threads. Remember Threads. This is
Meta's answer to Twitter. They took a big step this week.

(11:15):
It is now available on the web. So will it
make you use Threads more? I don't know, we'll find out. Also,
we'll talk about AT and t's new option to get
internet into your house. If you want wireless internet, at
and T now has that for you. And the phone
lines are open at triple eight rich one oh one.
Give me a call if you have a question about

(11:36):
technology at eight eight eight seven four to two, four
to one zero one. This is rich on Tech. Welcome
back to rich on Tech. Rich DeMuro here hanging out
with you talking technology at triple eight rich one O one.
That's eight eight eight seven four to two, four to
one zero one. I was talking about my peer and

(12:00):
on the price is right. I posted it to my
Instagram at rich on Tech and Steven says, question, do
you still own that rug doctor? That is? That is
what I got. That was my departing gift. I got
a rug doctor. I got a encyclopedia set. That's how
old this was. It was like a something like that,
and then a jewelry box. And I sent it all

(12:22):
to my house back home in New Jersey. Like so
I never actually even saw this stuff. My parents just
had it. But anyway, let's go to uh, let's go
to Scott to kick things off in Atlanta, Georgia. Scott,
you're on with Rich.

Speaker 3 (12:36):
Hey, Rich, I heard you talking about not having a
message on Android on your Samsung found Why didn't you
use paper? I'm sure you received an invite today Abitude.

Speaker 1 (12:49):
Good question.

Speaker 4 (12:50):
Uh so, I actually I've been using it, uh, you know,
for a month or so. When it works great with
that message, you don't have to worry about those little
I mean that comes through on our list.

Speaker 1 (13:05):
Yeah, and there's you know, and there's several I actually
don't have an invite to Beeper, but I have been
using another program called Sunbird. And it's funny because I
feel guilty doing this, Like I feel like I'm doing
something wrong by getting my I messages on an Android phone.
But if you talk to almost any tech person, it's
the biggest non kept secret in the tech world that

(13:25):
you know, most tech people are using an iPhone plus
an Android device because you've got to keep up with
both platforms. But for some reason, and Apple knows this.
The reason why Apple does not open up I message
to the world is because they know people would switch
away from the iPhone. The iPhone's an amazing device, but
what really locks people in, at least here in the US,
is the fact of those blue bubbles. You can debate

(13:47):
me all day you want on that, but that is
what keeps people locked into that platform. Yes, the iPhone
is amazing, but people would quickly forget it if they
use something else like a Samsung or a Google Pixel
or the variety of other Android phones out there. I mean,
the iPhone is special, but it's not that special. It's
really more about the ecosystem. And so anyway, I tell

(14:10):
you that because yes, I do have a system that
uses Sunbird, which we've actually had them on the show here,
and there's a couple of things I'll go through Scott.
You mentioned one, you mentioned Beeper, But there's a bunch
of companies working on the cross message solution. And by
the way, Apple does not condone any of this, and
Apple try well, you know, they don't allow this, they

(14:32):
don't want it, they don't build an easy way to
do this. But these companies have found solutions around Apple's
lack of support for cross messaging solutions. By the way,
I Message is proprietary and it's fantastic, but there are
cross messaging solutions that would make every phone in the
world function like I Message. It's called RCS, and Android

(14:57):
incorporates RCS, which means if you go from Android to Android, yes,
you can send big videos, you can send you know,
read red receipts, responses, people can see when you're typing,
all that good stuff. It was a long time coming
on Android, but now it's across the board. And what
Apple does is with you know, if they're not if

(15:17):
you're not sending an I message, like if you're sending
from Apple to an Android. The reason it pops up
green is because they're using just SMS, which is you know,
short Messaging service, which has been around forever, but it's
an old standard. The new standard is RCS, and Apple
refuses to adopt that because again I explain why, because
if they did, it would make everyone happy, and it

(15:38):
would make people forget about this whole iPhone versus Android
message debacle. I tell you all this because yes, you
mentioned Beeper. That's one of them, and all of these
things are either really tricky to set up or still
invite only. So Beeper is one b E E P
E R dot com. The one I'm using is Sunbird.
And then there's one called Blue Bubbles and this is

(15:59):
open source and you can install this yourself, but it
is very complicated, so just fair warning there. It requires
you to have like an Apple computer on at all
times in your house acting as a server or another setup,
which is also equally tricky. Then there's one called air
Message dot org and they do I message. But if

(16:20):
you have a Windows computer, Windows actually has a solution.
Microsoft has what's called phone Link for iOS, and this
is available for Windows eleven and this will effectively allow
you to see your I messages on your Windows computer,
not necessarily on your Android phone. So those are a
bunch of solutions you can do. But again, like the

(16:41):
one I'm using is not necessarily secure because I do
have to log in with my Apple ID to a
third party service, and whenever you're doing that, you are
really opening yourself up to a variety of issues security
wise and elsewise. So while I know a lot of
people use these solutions, I can't necessarily say for the
average person they're very good. I personally wish that Apple

(17:04):
made an I message app for Android overnight. It would
be the number one messaging app at least here in
the US. They could charge ninety nine cents a month
for it and people would buy it, people would use it,
But Apple knows on the flip side there would be
people who deflect to Android. So great question, Scott. To
kick us off, if you have a question, It's triple
eight rich one on one eight eight eight seven four

(17:25):
to two four one zero one. Coming up, we're gonna
talk to Scott Johnson about the PlayStation Portable. This is
a new way to play your PS five games on
the go. You're listening to rich on Tech.

Speaker 5 (17:42):
Welcome back to rich on Tech.

Speaker 1 (17:44):
Rich DeMuro here hanging out talking technology with you, and
on the line is Scott Johnson, founder of the frog
Pants Network and host of the Video Games News and
Views podcast Core Scott, thanks so much for joining me today.

Speaker 2 (17:57):
Really happy to be here. Rich Thanks all right.

Speaker 1 (17:59):
So of developments this week in the video game world.
The first is this PlayStation remote play device called the
PlayStation Portal. This is a one ninety nine dollars and
ninety nine cent, so two hundred dollars device that allows
you to play your PS five.

Speaker 5 (18:17):
And I'm a little confused.

Speaker 1 (18:19):
You have to explain to me, is this something that
lets you play the games outside your house or just
inside your house.

Speaker 2 (18:25):
Well, the good news it's a little bit of both.

Speaker 6 (18:27):
And that's one been one of the big complaints about
remote play in the past is it hasn't been great
for out of the house Wi Fi use, like if
you went to a hotel or a resort or something
like that. And a big part of that is just
you know, remote play has been a little fishy for
a long time, for years really in terms of quality
and what you can sort of expect. This device promises

(18:49):
we'll see if it delivers to be able to take
you out of the house or anywhere that there's a
decent Wi Fi connection and be able to remotely not
only wake your PlayStation five up, but also play that
game with as little latency as humanly possible.

Speaker 2 (19:03):
And they're making some really big promises in that regard.

Speaker 1 (19:07):
So the idea of this, it's kind of like a
Nintendo switch, but it's tethered almost to your console, so
you have to have a PlayStation five to use this,
and it's not actually doing the processing on board. It's
kind of using your system to process the games. Has
anyone done this before?

Speaker 2 (19:25):
Yes, in a sense.

Speaker 6 (19:27):
There are some portable devices that are exclusively for streaming
games from various streaming services, a little bit different than this,
where you've got, you know, the server housing the games
is your own PlayStation five. But Logitech, for example, makes
a device that works with game Pass within vidia's service
called g Force now various other services, including remote play

(19:50):
from PlayStation and its job is to just pull from
the cloud and let you play these games remotely. The
big difference here is this is a you device, meaning
this is not a server on the internet somewhere. It's
not a service you subscribe to. It is your PlayStation
five at home, running and using your home Wi Fi

(20:13):
and the Internet to send it to you wherever you
are so that you can play it. And that may
sound a little maybe a little out there to a
lot of people, like maybe this is just a weird
way to play your games. But if you can have
a successful connection and keep that latency low, there's some
value in saying, well, I spent three hours last night

(20:33):
playing this game. I'd sure like to take my progress
on the road, and that's what this is designed to do.

Speaker 5 (20:39):
Now, you use the term called latency.

Speaker 1 (20:41):
We often hear this with audio and also video games.

Speaker 5 (20:45):
What does that mean exactly?

Speaker 6 (20:47):
Well, latency is just really when you push a button
or do an action, how long does it take for
that to show up on screen?

Speaker 2 (20:54):
Is the simplest way to describe it.

Speaker 1 (20:55):
Yeah, I feel like depending on your network setup, some
people are going to have a great set up. Some
people are a little techier than others. They want a
minimum of what speed for this. It also kind of
depends on your router and just your you know, you
could have a great router and a great setup, then
some days you're just like, what's going on with my WiFi?

Speaker 5 (21:12):
Why is it not very good today?

Speaker 2 (21:14):
Right?

Speaker 6 (21:15):
That is absolutely true. What Sony is saying is if
you have a five megabyte connection, that you'll be able
to play, and you'll play okay. If you have up
to fifteen, that's even better. They recommend fifteen or higher,
but if you're down to as low as five you
can get by, that's probably good news. For when you
are in hotels, I can't imagine. I can't think of

(21:36):
a hotel I've been to in the last fifteen years
that had great Wi Fi.

Speaker 2 (21:40):
They're not known for that.

Speaker 6 (21:41):
So it seems like a lot of the on the
road opportunities are going to be places like hotels and
resorts and things, and I think you're going to find
that your experience there may be a little mixed, But
knowing that five is kind of the bare minimum is reasonable.
I think for a lot of modern setups, most people
are kind of they're already. But I think you are

(22:02):
going to have situations where some people just don't have
a good setup in their house, so they haven't replaced
their router in twenty years, and they don't know why
it's slower there, and so they're going to be a
lot of tech calls about why isn't this working right?
Some of those issues and That's why I'm encouraging people
before they slap the two hundred bucks down that they
maybe look into try and remote play on other devices.
Try it on your phone, your Mac, your PC, whatever,

(22:23):
and see what you're already getting in that environment. Chances are,
if that's a decent experience, it'll be even better with
the portal.

Speaker 1 (22:30):
Tell me about the whole audio aspect of this, isn't
there kind of a weird audio aspect.

Speaker 6 (22:36):
Yeah, there's a little bit of funky going on with
this bit, and it feels a little like old Sony,
like memory stick, PlayStation portable, Vita Sony, where they wanted
to push a proprietary thing to players in that case
of with storage and cartridge type. In this case, it's
a new audio technology that they call PlayStation Link, and

(22:58):
PlayStation Link is a lossless potentially format or audio technology.
It will allow you to connect to these devices your
PlayStation portal and be able to hear audio in a
lossless way. It's also got two channels and by the
way they're making these heads they're making a headset and
a pair of earbuds to coincide with this launch. One

(23:20):
is called PlayStation Pulse Elite that's the large over the
ear headset, and the buds are called PlayStation Pulse Explore.
The real thing to know about those is both of
these support that link technology, which means this device will
work wireless wirelessly with those very low latency lossless audio.
That's really good if you're into the ecosystem and that's

(23:42):
what you want to hear. But this device does not
support Bluetooth. So if you've got existing headsets, earbuds or
whatever laying around and you want to use them with
this device, you're out of luck. Ironically, though, those devices
support Bluetooth from other sources, so you could use those earbuds,
for example, with your iPhone or Android phone, and it
would recognize it as a Bluetooth device. So it's kind

(24:05):
of weird it's serving one side and not the other.
They really want you to buy one of these headsets,
otherwise you're stuck with speakers or some sort of dongle adapter,
or at the very least you just you know, plug
it in with a with a wired headset, which it
does have support for.

Speaker 1 (24:20):
What about someone who maybe, because this is probably going
to launch during the holidays, someone is purchasing a gift
for a friend or family member that has a PS five,
is this a good companion to that device if they
don't mind spending the money.

Speaker 6 (24:34):
Let's say you're somebody who is one hundred percent in
the PlayStation ecosystem. You really just care about your PlayStations,
and right now the five is your PlayStation of the day,
and you're not dabbling in Steam decks or other you know, switches,
this sort of thing. If that's the case, and you
are that level of purest PlayStation player and you play

(24:55):
all the hoteny releases and you subscribe to their service,
I think this might be a good buy for those
for that very specific kind of person, which is what
I mean about it being kind of a weird, not niche.
But it's a smaller percentage of even the PlayStation market.
I think they could have passed a wider net, maybe
even made this device work with other services. They're not

(25:17):
going to make it work with xCloud, obviously, but maybe
it could have worked with in videos service or somebody else's,
but they chose to keep it all in house. And again,
if that's all you care about is your PlayStation games
and you continuing to play them in bed or off
on your trip, or on the plane or wherever you
can get that connection. Then yeah, I think two hundred

(25:37):
bucks is okay, especially if you already spent the six
hundred a couple of years ago, and you've already you know,
you've forgotten about that loss of cash in your wallet.

Speaker 5 (25:44):
Scott, what game are you playing these days?

Speaker 7 (25:46):
Oh?

Speaker 6 (25:47):
I have so many on my list, but right now
it's all about Balder's Gate three. The good news is
Balder's Gate three within a week or two, I believe,
launches on PlayStation five, and for a while it will
be a PS five console exclusive until the Xbox versions
ready later this year. This game is breaking every possible
record you can think of, including reviews and scores. Kind

(26:08):
of just shattered the world this year and a year
that has already got amazing games in it, Balder's Gate
three is the place to be, and PlayStation five owners
are about to get it, so I'm excited for them,
and it probably will plague really well on this device,
so I guess look forward to that, all right.

Speaker 1 (26:22):
Scott Johnson, founder of the frog Pants Network and host
of the video games news and views podcast Core.

Speaker 5 (26:28):
Where can folks find you online?

Speaker 6 (26:29):
Best place to go would be FrogPants dot com. If
you're looking for Core or any other podcasts we do
frog pants dot com. We'll have a whole listing there
of those podcasts, and if you want to check me
out online, you can usually find me in all the
socials is either Scott Johnson or frog Pants.

Speaker 2 (26:42):
So I look forward to seeing you there.

Speaker 5 (26:44):
Scott, thanks so much for joining me today. If you
have a question about technology, hop on the phone is
triple eight rich one oh one. That's eight eight eight
seven four two four one zero one more.

Speaker 1 (26:56):
Rich on Tech right after this, welcome back to rich
on Tech. Rich DeMuro here hanging out with you talking
technology at triple A rich one on one. That's eight
eight eight seven four to two, four to one zero one.

(27:17):
Let's go to John in Mission Viejo, California. John, you're
on with.

Speaker 8 (27:21):
Rich Well, thank you very much. My question has to
do with two models of iPhone. The first one is
the fourteen Promax and the second one is the se model.
We're traveling to Europe in a couple of months and
I need to know if I need a converter to
go from sixty cycles to fifty cycles for each phone,

(27:44):
or can I just buy an adapter. That is each phone,
can it detect fifty cycles all by self?

Speaker 1 (27:53):
Yeah, So here's my experience with this. The only time
you need a travel there's two things. There's a travel
conver and then there's there's a voltage converter, and then
there's a travel adapter. So what you need is just
to travel adapter because if you look on the you know,
if you look on the tiny tiny print on these

(28:14):
plugs that you've got, they pretty much do fifty and
sixty hurts like you mentioned, So it's it's automatically going
to handle that part. The main thing you need to know,
and this, I think is is really tricky for a
lot of people, and myself included when I when I
was going to Europe for the first time, this was
I had no idea what to expect. You know, I

(28:34):
didn't know if my phone was going to melt when
I plugged it in, right, But the reality is most
of the I guess you would call it the plug,
you know, the thing that you plug into the wall
here in the US, right, what would you call that, John.

Speaker 8 (28:49):
I would call that the electrical receptacle.

Speaker 1 (28:52):
Okay, well, no, what okay? The thing that you plug
into that what would you call that, the little like
square thing, what would you call that?

Speaker 8 (28:58):
I would call that an adapter?

Speaker 1 (28:59):
Okay, So the adapter, So the adapter that we have
here in the US, the one that you plug your
iPhone like USB cord into. Those typically handle a range
of If you look on the back, it says input
one hundred to two hundred and forty volts one point
five amps, and then fifty to sixty hertz. So what

(29:19):
that means is that this device itself can handle a
little bit of fluctuation with the power supply. But I
think what it comes down to is, you know, the
plug on the end needs to be converted to be
able to plug into a European plug, you know, wall
outlet or something like that. So I don't The short

(29:41):
answer is all you need is an adapter. Do you
have an adapter?

Speaker 9 (29:46):
So far?

Speaker 8 (29:46):
If you have that, no, But I can go down
and I can buy a couple of adapters. We're going
over to Greece and then we're going to go over
to Italy and then also Craotia.

Speaker 1 (29:58):
Oh very nice, very exciting. Well, one adapter should handle that.
The one that I like, that's it's very inexpensive. I've
used this in various countries. It's on Amazon. It's not
just me that likes this. It's got eleven thousand ratings.
It's pretty popular. It's the Epica EPI CKA and this
is a travel adapter that works in you know, different countries.

(30:20):
It's got USB on the bottom, the large USB and
it's on sale for eighteen dollars and thirty nine cents.
So I like that one. And it's got one USBC.
So the idea is that you can actually plug that
into the wall and then you don't even need your converter.
You can just or your wall adapter. You can just
plug your USB directly into that. Now that's going to

(30:40):
work nicely. But if you want something that powers up
devices faster, I do also like this one called one
Adapter one World one hundred, and this is a little
bit more expensive. It's closer to like ninety dollars, but
this will power things like your laptop and your tablet
without the need for your adapter at all. So you

(31:02):
can plug that directly into the wall, then plug your
USBC into it. It's got two USB C two USBA
and you can plug that. But what you need to
know when you travel is that most of your regular gadgets,
like your phones and your tablets and your laptops, those
will all be fine with the adapters that you already have,
and you just need a travel adapter. It's when you

(31:23):
look at things like appliances. So if you're talking about
a hair dryer or a hair straightener, that's when you
need a travel voltage converter. And so that's where it
gets a little bit trickier because those have a different
power requirement, and so those those definitely are not definitely

(31:44):
but many times need a converter. So that's the answer
to that. I know it's so complicated because it's but basically,
what I've found is that most of the things just
sort of work. So that's the good news, all right, John,
thanks for the question today from a mission Viejo. Appreciate that.
Let's see here. Let me talk about two things that
I think you should know about here. Number one, Meta

(32:06):
Meta has rolled out a new version of threads, and
Threads is now on the web. So remember we talked
about threads. This is sort of their answer to Twitter
from Facebook. It is now available on the internet. I
know it does not sound weird, but it was. It
was previously available on the apps on iOS and Android

(32:26):
and on the internet you can only view someone's thread.
But now you can actually go to the website threads
let's see, is it threads dot net and you can search,
you can post, you can repost whatever you want to do.
You can basically do most of the functionality that you
can do on the app version on the web. So

(32:47):
what does that mean, Well, it just gives Twitter a
little bit more of a competition because before, if you
were a really hardcore user of this, you had to
go on your phone, and it was tough to just
leave this on on your computer all day because it
wouldn't do anything. But now you can leave it on
your computer. You can do the same stuff you can do.

(33:08):
So if you haven't checked out threads lately, check it
out again threads dot net. You just log in with
your Instagram and you can read, you can write, you
can post, you can repost, and it just gets a
little bit closer to a product that is easier to
use more so. You know, they had one hundred million
sign ups within five days of launch back in July,

(33:29):
and then a lot of people dropped off, so according
to let's see Reuters and Let's see similar Web says
daily active users on threads dropped to ten million from
a peak of fifty million within a month. So yeah,
I mean I could tell this myself and just kind
of like, you know, casually observing that. Yeah, I just

(33:50):
didn't really use it that much because you had to
go on the phone app and I just forgot. If
you have a LinkedIn account, they are under attack. Cyberint
says their research team has observed an alarming trend lots
of people getting hacked on LinkedIn and this is happening
to people around the world. And what they do once

(34:13):
they get into your account, they post bad links, they
post mean things, They try to use your account to
trick other people. They do a whole bunch of the
standard stuff that they do when people hack you. People
always say, why do they want to hack me? What
do they want to do with my account? Well, they're
trying to trick your friends. They're basically when you have
a hacked account, that account is legitimate, and so because

(34:38):
it's a legitimate account, you can do things on that
account and fly under the radar for longer, which means
you can message a lot of people and ask for money.
You can post a lot of stuff without the spam
flags getting you because it thinks that you're a regular account.
So that's why spammers don't just set up a new account.
They love to have your account because your account is

(35:00):
marked as a legitimate account. Computer systems can figure out
when spammers sign up for thousands of accounts all at
the same time because it all comes from the same
IP address, and there's other things that kind of indicate
that that those are not real people, their bots. But
when they take over your account, it says, oh, this
is an account that's been around for a while, it's

(35:20):
been used for a while, and so it's more trusted
and that's why they like those accounts better than setting
up new accounts. Anyway, if you have a LinkedIn account,
it is now a good time to go through and
make sure that there are no other email addresses or
old email addresses on your account. Change your password, make
sure that it is a specific password just for LinkedIn,

(35:42):
don't reuse one, and turn on two step verification. This
will send you a text when someone tries to log
into your account. Definitely secure your LinkedIn account because you
do not want something posted to your LinkedIn and your
boss sees it, right, and it's something that's really bad.
That would be a really look because this is what
people use for work and all that good stuff. So

(36:04):
all right, if you have a question for me, give
me a call Triple eight rich one on one eight
eight eight seven four to two four one zero one.
If you hear something that I mentioned on the show,
you can go to the website rich on tech dot TV.
I keep very good show notes and I put links
to everything I mentioned right there, Triple eight rich one

(36:25):
on one. You are listening to rich on Tech. Welcome
back to rich on Tech. Rich Demiro here hanging out
talking technology with you. This is the show where I
talk about the tech stuff I think you should know about.
It's also the place where I answer your questions. Phone
lines are open at triple eight rich one O one

(36:46):
eight eight eight seven four to two four one zero one.
Coming up this hour, we're gonna talk to Chris, doctor
Chris Pearson. He is going to talk about def Con,
all things AI and hacking. Plus, uh, maybe you got
an email from Shutterfly. I'll explain what that is. I've
got a cool new app that is a good alternative
to IMDb, and plus I'll tell you about AT and

(37:09):
t's new way to get internet to your house. Let's
kick things off of John John in Los Angeles. You're
on with Rich.

Speaker 10 (37:19):
Hi.

Speaker 11 (37:19):
Rich.

Speaker 9 (37:21):
I switched my home internet last week, and I have
a Gmail account that it won't let me log in
since I switched the internet. So I go to log
in and I'm getting a message that says we need

(37:42):
to verify that it was you. And I put the
correct security word ahead written down, and it still won't
let me log in. And then I put the correct
password and I get the same message again that says
we can't verify that it's you.

Speaker 7 (38:07):
So I'm I'm sort of at a lot.

Speaker 9 (38:08):
Of what to do about it. I called Google's eight
hundred number and stayed on on hold for about four hours.

Speaker 3 (38:17):
Oh, they didn't answer.

Speaker 1 (38:20):
I don't even know they had an a hundred number.
They do Google, Okay, So number one, is this your
primary account?

Speaker 9 (38:31):
It's not, It's a it's like a backup account. One
of the problems I'm having is I use it to
verify a subscription service, so now I can't I can't
cancel the subscription because I can't log into that email,
so it's preventing me from doing that.

Speaker 1 (38:52):
And okay, so I think I think what's happening here
is your your change of provider has triggered some sort
of security situation with Google. That's what I'm understanding. Have
you logged into this account on any other device that
you still have, like your cell phone?

Speaker 9 (39:10):
Perhaps no, I haven't, And that's sort of the problem
because there's a message that says, go to a device
where you're already.

Speaker 11 (39:22):
Logged in, right right, you'll be able.

Speaker 9 (39:25):
To confirm it. But because it's a backup email, I only,
you know, on purpose, ever used it on my laptop,
so I never had a reason to log into it
on a phone.

Speaker 1 (39:38):
Okay, well I would, Okay, So what email Google is
trying to do is, yeah, they're trying to verify that
it is you. And it's interesting that it's still triggering
all of these security alerts when you're logging in with
the correct information. That's what's a little bit concerning. And
this is kind of a bigger message to everyone that
has an account that you know, anything can happen at

(40:01):
any time. So if you think that just because you've
got your stuff backed up or sorry, not backed up.
If you think you have your you know, like you said,
you wrote down your code word, you have your password,
and you still can't get access to this account. Now,
remember these are free accounts, so I mean, you know
you're always giving and taking with that because I'm sure
in the terms of service at some point it says

(40:21):
somewhere like we don't guarantee anything. You know, we may
take this away from you at any time. So I
say that because you know, we got to back up
our information just in case something like this happens. Now,
I think that you will get regain access to this account.
So what I would do is I would try logging
in from another device that you have, like your smartphone.

(40:44):
I would try logging in from there see if that works.
And you know, I know that you didn't log in
from that before, but it may. It may like the
fact that you're logging in from another device that you've
either surfed the web on with Google or done something
on there, even though you didn't log into there. You
can you know, obviously, you can go to the account recovery,

(41:04):
which it sounds like you've already done. But on that
account recovery page, if you Google and you got to
be careful with the phone numbers that you call, because
if you just Google for a phone number, I don't
recommend doing that. But if you type in Gmail recovery
into Google, and Gmail help page comes up says how
to recover your Google account or Gmail, and it gives

(41:28):
you some tips on there, and I think, John, there's
a couple of good tips on there. Where it says
let's see here, it says that there's a way to
you know, like log in from a device that you've
already logged in from. It gives you like, oh, yeah,
here we go some a tip from Tips for Recovery. Okay,
answer as many questions as possible. Use a familiar device

(41:51):
and location. Use a computer, phone or tablet where you
frequently sign in, use the same browser being a location
that you usually sign in from home or work. Be
exact with passwords and answers to security questions. And let's
see what else here? Enter an email connected here account.
So those are all kind of ways you can do it.

(42:14):
If you look in the upper right hand corner of
this help page, there is a contact us and I
think that that would be easier to contact Google than
calling them. I have chatted with Google before with issues,
and they absolutely do help. And I think that the
chat is a much better way of getting some help
with this than calling in the phone number. Like you said,

(42:35):
I feel for you. I like that you had things
written down, and you've got your recovery word and your password.
Everything is written down. It sounds like you're doing the
right thing. But this is indeed frustrating. And I know
how frustrating is because in this very room that I'm
sitting in, the first time that I logged into my
Google in this room, I set off some sort of

(42:57):
red alert at Google that locked out every single one
of my Google features. And I about had a heart
attack when I saw every single one of my systems.
I saw my computer, my phone, my tablet, everything logged
out because it said, sorry, we noticed unauthorized access to
your account. I guess because it was the first time
I was logging in from here and they didn't like it.

(43:19):
And my heart stopped because I said, what if I
don't get access to my account again? That would be really,
really bad. And what you've just described is the fact
that even if you take the time to make sure
you have all of your login info, these systems can
lock you out for any reason, even as simple as
changing your ISP your Internet service provider, and it's saying, hmm,

(43:41):
we don't really like this. We've never seen John log
in this way before. So it is a scary reminder
that we need to back up our information. We need
to write down those recovery passwords and those codes that
they give us, and we need to keep good notes
about our passwords because sometimes they ask you for an
old password and they say, hey, what was your password
before this? And you know, Google is up against a

(44:04):
lot of stuff here. They're up against a lot of
people that are trying to break into accounts twenty four
to seven, and so they come up with these systems
that are not perfect, but hopefully they filter out a
lot of the bad actors. So John, check out that
support page, try to chat with Google. And you know,
if you're listening to this, make sure that you back
up your stuff. I'm guilty of not having a backup

(44:25):
of everything, so I need to do that, and so
do you, especially your pictures, your files, anything that's important.
Your Gmail. You can use what's called Google takeout. So
if you have a Google account, check out Google Takeout.
You can download your data from Google using that service,
and it may take a while depending on how much
you have, but it can definitely help. Thanks for the call, John,

(44:46):
and I hope you get recovery on your account and
email me and let me know if you do. Speaking
of shutting down accounts, shut or fly has been setting
a lot of emails. At first, they were going to
shut down any accounts that had not been active for
eighteen months, so if you didn't make a purchase, or
if you didn't do anything on your account, basically, if

(45:08):
you didn't make a purchase in the past eighteen months,
they were going to delete all of your photos. Well,
apparently a new CEO has taken over and they said,
we're gon, we're gonna pause this idea because we don't
like it anymore. So now accounts that even if you
didn't make a purchase in the past eighteen months, they're
going to keep your photos on Shutterfly. But if you
haven't done anything in five years, they're still going to

(45:29):
delete them. So you may have gotten that email from Shutterfly.
The bottom line is if you want to keep your
photos on Shutterfly that you've had there forever, you need
to make a purchase within five years, So that's that's
kind of the bottom line that I'm reading here. If
you haven't made a purchase in eighteen months, we still
designate your account as inactive, but we're not going to

(45:50):
delete those pictures. Very very confusing, shutterfly. You need someone
better to write your emails, because it took me about
an hour to read this email and figure out what
you're trying to tell me. So this app is pretty cool.
A lot of people are talking about it. It's called
call Sheet c A L L S H e e T.
This is an iOS alternative to IMDb. IMDb is really

(46:12):
cool because it can keep track of all the movies
you want to watch. You can look up people, but
it's gotten really cluttered ever since Amazon purchased it, and
it's just got a lot of junk on there. So
if you want something that's really clean, check out call Sheet.
A lot of people are talking about this. I downloaded it.
It is very clean. It's only on iPhone for now,
and you do have to pay after a bunch of

(46:33):
free searches. It's either a dollar a month or nine
dollars a year, But don't let that dissuade you. I
would still download this if you are looking for an
app to keep track of your movies and you know
you just want to look things up. It's pretty cool.
So it's got a way to look up actors, see
what movies are in. You can keep a list of
the things you want to watch, and it also links
out to just watch to see where a TV show

(46:56):
or movie is streaming. It's not quite as detailed IMDb,
but it still works. It's called call Sheet c A
L L S H E E T. I will put
it on the show links. And by the way, if
you want to get in on the feedback segment, which
is at the end of the show, if you have
something to say about this show or about me or anything,

(47:16):
you can go to my website rich on Tech dot tv,
hit the contact button and I'll make sure you get
in the feedback segment at the end of the show.
All right, coming up, we'll talk about AT and t's
new Internet air plus more of your calls at Triple
eight rich one O one eight eight eight seven four
to two four one zero one. This is rich on Tech.

(47:40):
Welcome back to rich On Tech. Rich Demiro here at
Triple eight rich one oh one that's eight eight eight
seven four to two four one zero one. Let's go
to Judy in San Diego. Judy, you're on with Rich.

Speaker 12 (47:56):
Hi.

Speaker 13 (47:56):
Rich.

Speaker 7 (47:57):
I'm thinking I'm an older person. I'm thinking of getting
my first smartphone. However, I do have an Apple iPad Mini,
so I'm somewhat familiar with devices. I've had the rugged
kios Era uh duraphone XB I think that you get
from you buy them to Verizon.

Speaker 1 (48:19):
Sure.

Speaker 7 (48:19):
So I have really liked this phone because you can
drop it in the pool, you can drop it on concrete.
It really holds up. They call the military garade grade
for durability. Oh yeah, so what would what would your
Are you familiar with the these and I wondered what
your opinion would be if I went for the latest
one that is coming out, the Kyosera Dura Force Ultra

(48:41):
five G. It's eight ninety nine and I can drop it,
and I dropped stuff all the time. I wouldn't worry
about it cracking and breaking.

Speaker 1 (48:49):
Yeah, this is the Dura Force Pro three smartphone military.

Speaker 7 (48:55):
Standard they have. They have a newer one coming out now.
You can even get a new battery.

Speaker 1 (49:00):
Oh wow. Yeah, this is on Verizon this just just
came out. It looks like July I got the information.
IPX IP sixty eight Dust and waterproof Military. It's more
than a set of specs. Let's see here. Let's see
enterprise level durability, Hazardous Location Protection, Wi Fi sixty Blazing

(49:22):
five g dual SIM Enhanced Security, Outdoor Visible Display X
frame structure adds reinforcement to withstand drops, dirt, water, and more,
washed and sanitized Qualcom Snapdragon seven six gigs a RAM.
Let's see what else here. Forty two seventy million hour

(49:43):
battery slide lock to prevent unintended displacement. Oh, removable and
replaceable battery. That's what you were talking about. Huh. Now
here's the thing. This is aimed towards construction workers. So
that's are you. Are you dropping your phone a lot?
Or are you on construction side?

Speaker 12 (50:01):
No?

Speaker 7 (50:01):
I have arthritis in my fingers, so I find I
dropped stuff a lot. Plus I do ride a bicycle.
I have an e bike, and even though I'm older,
I do this stuff.

Speaker 1 (50:10):
But oh, wow, you have an e bike. That's cool.
You're a little high techie Judy, Well not.

Speaker 7 (50:15):
Really high Techee. I mean I just do a lot,
but I'm not techie because I've never had a smartphone yet,
and I'm thinking because I have really liked this other
phone so much and dropped it so many times and
never had a problem, I'm thinking of going with that.
But it is Android, and so is this one I have.

(50:36):
But I don't get data on it because I use
my iPad for that. So I'm wondering what the drawbacks
would be of not going with a more well known
brand like Samsung or a smartphone iPhone.

Speaker 1 (50:49):
Well, okay, so good question. I think number one, probably
the top drawback is the price. You're paying a very
premium price for this device, and I think it has
a lot of features that you may not need per se.
At nine hundred dollars. Now, it may be cheaper if
it's you know, if they give you a deal or
something through Verizon. But the other thing is that the software.

(51:12):
I'd have to look at the the software kind of
like what they say, and I'm trying to see if
it says it on here, you know, because a lot
of the new Android phones the software is updated for
about three to five years, so it depends if this phone,
you know, has that many years of lasting out. I
think you can be just fine with a phone that

(51:37):
has a really nice case on it. Like if you
went with like, let's say you want to stick to Android,
you can get a Pixel seven a for like four
hundred and fifty bucks something like that, and a case
that is like maybe fifty dollars, and you could have
a case that's pretty much going to be almost as
protective as this device.

Speaker 7 (51:58):
Because well, I probably probably go with the with the
Apple then, because I already have the Apple device for
the iPad Mini. And my concern too was I used
my phone for basics. I don't use it like oh
yeah with all these apps and stuff, but I do
like the camera on my old iPad mini, and for
if I get a smartphone, i'd probably want to transfer

(52:20):
the pictures over to my iPad mini. Yeah, I know
if you can do that with the Androids do switch
them over?

Speaker 1 (52:27):
Oh yeah, you can. You can switch that over. There's
a there's an app actually called switch to iOS, and
so you could download that to your Android. Sorry move okay,
let me see what the app is called. It's called
move to.

Speaker 7 (52:39):
I don't have a computer, no, it would just have
to go to the.

Speaker 1 (52:43):
iPad yep, This is called move to iOS and that
will help you move your your pictures from there to
your uh to the iOS phone. So you would install
that on your Android and it would help you do that.
I would recommend for you. I think the iPhone SE
and I think that that would be a good phone
to get. And I think the benefit of getting this
is that you put a good case on there. And

(53:05):
the case. I mean, there's so many rugged cases out
there that you know. I mean, I love the case
the stuff from Spec so those are great cases. But
I mean you can get one that's our zag. They
have them that are you know, rug it up to
like thirteen feet drops and then you get a nice
screen protector on there and you're pretty much covered, and

(53:25):
this will have a home button. I think the iPhone
SE would probably be a good one for you. It
starts at four hundred and thirty dollars. By the time
you get the case and the screen protector, you're talking
maybe five hundred dollars. And once you've got to protected,
this is going to be easier because it has everything
you need. You've got friends and family to help, You've
got the Apple stores to walk into if you need
help with that, so, Judy, I think that that might

(53:47):
be a better bet. But if you like the Kyo
Sarah and you like the rugged phone, I just think
you're gonna be paying more for something you may not need.
So good question. Thanks for calling today. Coming up next,
we're going to talk to doctor Chris Pearson, founder of
Black Cloak. We're gonna talk about AI and hacking right
here on rich on Tech. Welcome back to rich on Tech.

(54:09):
Rich DeMuro here talking tech with you at triple eight
rich one oh one. That's eight eight eight seven four
to two four one zero one. Give me a call
if you have a question about technology, or hop on
the internet and send me an email. Just go to
rich on Tech dot tv hit the contact button. And yes,
you are all having a field day with my old

(54:32):
school video of me on the Price is Right. Yes
I had a different haircut, Yes I was younger. No
I didn't win anything. Yes I got down to contestants
row And actually I didn't mention this when I first
told you about Bob Barker, but he actually scolded me
on the show because I was going to USC and
the guy next to me was going to Pepperdine and

(54:55):
here in Los Angeles, Soo's are kind of rivals. Not really,
but I made a jab at Pepperdin and Bob Barker
just barked at me. He was like, don't make fun
of his school, and I was like, whoa. It was like, okay.
Joining me on the line is doctor Chris Pearson, CEO
and founder of Black Cloak. Doctor Chris, Welcome to the show.

Speaker 11 (55:17):
Hey Rich good here.

Speaker 1 (55:19):
Okay, So tell me first off about black Cloak. What
do you do with black Cloak?

Speaker 14 (55:24):
Black Cloak provides concierge, cybersecurity, and privacy protection to high
net worth ALDR high networth individuals, celebrities, sports stars, rock stars,
folks that are in the public eye, Folks that people
want to get their personal information on, want to get
their pictures, want to hack into their homes or their
camera feeds.

Speaker 11 (55:42):
They're really having a you know, either an obsession with.

Speaker 14 (55:44):
Them or more importantly, they want to go ahead and
steal their money or steal information or documents or things
about them. And we protect those individuals through our black
Cloak platform. So kind of a higher end solution for
those people that have very very high end knee and
high end targets after them.

Speaker 1 (56:02):
Gosh, I never really thought about that, But that must
be so wild. If you're a celebrity, you must be
almost under attack twenty four to seven by these security threats.
Like if you, let's just say, you get like a
Nest camera for your house and it's set up wrong
and someone taps into that, it's like, oh, that could
be really bad. So do you actually physically go to
like these people's places and like see their setups or

(56:24):
is it more like you know how to secure their Gmail?

Speaker 2 (56:27):
I don't know.

Speaker 11 (56:28):
Well, it's definitely how to secure their Gmail.

Speaker 14 (56:30):
But I mean our platform actually goes in ahead and
assesses their homes every seven days. So literally, we have
an entire team of individuals that every seven days tries
to break into our clients' homes.

Speaker 11 (56:43):
Let's just say celebrity it breaks.

Speaker 14 (56:45):
It tries to break into the celebrities' homes and we
try to see if we can get in. Can we
get into the camera, can get into their internet, can
we get into their Wi Fi? Can we get into
their systems? All done remotely through our platform, And if yes,
then we'll work with their AB company, their AB probrider
to go ahead and close those gaps. And if no,
then they can rest with the kind of peace of
mind and kind of be safe from all those digital threats.

Speaker 1 (57:08):
Oh my gosh, that is so wild. So what is
your advice for the average person that obviously, you know, uh,
just wants to stay protected. Do you think that you
would be able to break into the average person's home
network or Wi Fi or you know, security cameras very
easily or do you think that these systems have gotten
to a place where they're pretty good out of the box.

Speaker 14 (57:31):
Well, what's interesting is the ones that are you know,
kind of the consumer DIY solutions right, A lot of
them now auto update, they auto apply patches. Really, the
number one way to get in on a consumer grade
solution is going to be because they're using a username
i e. Your email address and a password that has
been breached and it's the same password you use everywhere else.

(57:51):
It's like all the usual stuff you talk about of, Hey,
have a unique password for those key sites, a camera system.

Speaker 11 (57:58):
Your ring, doorbell, your nest, all the rest of this.

Speaker 14 (58:00):
You're going to want a unique pass for all those
but more importantly, more importantly, turn on dual factor authentication
for all of those accounts, all of those devices. And
the email that controls them, your Gmail, your Yahoo, whatever
it might be. Turn on dual factor for that. That's
going to be the single greatest piece of advice that
we can give to consumers. On the celebrity side, these
are really expensive, high end solutions, high end cameras. There's

(58:23):
a whole other extra layer of patching that needs to happen,
security updates, and really system architecture. These homes are kind
of like small businesses, so to speak. So there's a
lot more there. But for the everyday consumer, phrase told
you to do one thing, it would be this, turn
on dual factor authentication onto your IoT, your Internet of
Things device, your camera system, whatever it might be. Turn

(58:44):
on dual factor authentication on there. That is going to
protect you up at that ninety five percent plus mark.

Speaker 1 (58:50):
Now you're recently at the black Hat conference. There's so
there's black Hat and there's def Con. They go on
kind of simultaneously in Vegas. Explain the difference.

Speaker 14 (59:00):
So black Hat ends up being a conference that is
maybe more corporate focused. So it's kind of the summer
summer activity for chief information security officers. So at all
large companies, they have chief information security officers CISOs, and
so they'll come to black Hat and they'll be looking
for the latest and greatest technology. Talk to the vendors,
talk to suppliers, figure out how new things can either

(59:23):
automate more make more simple their corporate structure, the corporate
security posture, and also to integrate and talk to and
collaborate with one another. It's probably one of the biggest
benefits of me as a former chief information security officer.

Speaker 11 (59:35):
It's one of the biggest benefits of black Hat.

Speaker 14 (59:37):
In a relaxed environment in Las Vegas, be able to
get together, sit, have a beer of people, talk to people,
chat with people that are your peers.

Speaker 11 (59:45):
What are you doing well on? What could you better on?

Speaker 14 (59:48):
Ask people about things that you have problems with, and
there's a lot of information sharing and knowledge sharing there.
Then def CON's a little more can we call it
summer camp for hackers. It's more where the higher intent
behind def con is to push the envelopes, push the limits.

Speaker 11 (01:00:04):
They have a whole bunch of like hacker villages that
are set up.

Speaker 14 (01:00:06):
It might be an electric system, might be voter machines,
it could be anything, and the folks actually will break
in and try to hack into those devices and they'll compete.
They'll compete for awards, so compete for prices, they'll compete
for notoriety, and.

Speaker 11 (01:00:20):
So all that is at def Con.

Speaker 14 (01:00:21):
Two very very different conferences, but a great way to
grow your mind no matter which audience you fall into.

Speaker 1 (01:00:27):
That is amazing and it's so interesting, the whole idea
of being in person, Like I go to a bunch
of these shows every year, and it's just so great
to be with your peers, to actually talk about stuff
in person, because that's when you know, like you said,
over the drinks, over the beer, over the meetings, where
you actually get to like say, hey, I'm seeing this,
like what do you think of that? And just see
what they say.

Speaker 2 (01:00:47):
Let's totally agree.

Speaker 1 (01:00:50):
What were some of your big takeaways? Like, I assume
that AI was a big topic of conversation this year.
What were your big takeaways from the conference?

Speaker 14 (01:00:58):
Yeah, I mean, I will tell you a lot of
us were talking about AI and where we're actually at
there's a lot of hype here right now. I mean
as we take a look at things, there's kind of normal.
There's kind of normal machine learning, which is more if
this than that. So it's ways of looking at things
and saying, if a then go ahead and turn a
red switch and then turn a blue switch. And then

(01:01:19):
it allows you to predictively analyze and assess certain things.
It could be for anti fraud purposes, for into money laundering,
for cybersecurity. But machine learning has really grown up a
lot and been integrated into a lot more corporate cybersecurity products.

Speaker 11 (01:01:34):
Generative AI.

Speaker 14 (01:01:35):
This kind of chat GPT that we're all talking about,
generative means it actually creates something for you. You know, hey,
I want you to go ahead and write a story
about a man walking on the beach and he meets
his a favorite new dog. Whatever it might be, you know,
you can put that into chat GPT. It will generate
it for you. It could be a picture, it could
be an image, could be a story. Of course, that

(01:01:56):
has enabled AI to get out into the hands of
the everyday person. Corporate security AI, I mean it is evolving,
but not quite there yet.

Speaker 11 (01:02:07):
I mean there's a.

Speaker 14 (01:02:07):
Lot of a lot of kind of uh, you know,
marketing going.

Speaker 11 (01:02:11):
On about AI. AI AI. We're not all the way
there yet. But what is.

Speaker 14 (01:02:17):
Happening is that to the extent things are growing and
becoming better. They are being integrated into corporate systems, but also,
quite honestly, it's aber criminals are doing the same thing.
I'll give you an example. So generative AI allows for
you to write something in better English to make it
sound better right now, kind of the crutch of a
lot of phishing emails is ooh, it has some spellings.

(01:02:37):
It doesn't use words or language that we would find
in common parlance here in the United States. And so
I want to write an email that tells you that
your username and password has expired and you need to
click here on the link. Well, I can tell that
to chat GPT and it will push out something that
is grammatically correct, looks accurate, has much better English, no

(01:02:57):
broken English, and therefore it makes it for a consumer
to spot whether it's a phishing email or not because
it's been generated correctly.

Speaker 11 (01:03:06):
That's probably one of the biggest things that we see
and upward trend on right now.

Speaker 1 (01:03:09):
Ooh, that's scary. So basically, these AI systems can help
these even if you don't really have a commanding use
of the English language, it can help them write in
that method. What about this yes scam that you were mentioning?

Speaker 14 (01:03:23):
Oh yeah, so I mean, we're seeing a lot more
in terms of phone scams out there, you know, tech
support scams where somebody calls and says, hey, I'm Microsoft
on Apple you have something wrong with your computer?

Speaker 11 (01:03:33):
Can we jump on it and help you?

Speaker 14 (01:03:34):
And the person says, yeah, of course you can, and
you download a program. They get on and right, you've
now paid money to somebody and also they've taken all
your data. What we're actually seeing right now is some
of the what we call the the yes scams. So
this is where a scammer goes ahead and calls you
and gets you to say, you know, hey, am I
talking too rich? And the answer is yes, and they'll

(01:03:54):
record your voice saying yes, this is rich and they
can use that to replay back into bank systems for
voice identification and fingerprinting, so to speak. So what we're
seeing is this happening a lot more. You know, can
you hear me? And then the answer is yes, Oh wow,
that's tricky. Yeah, Well it's one of those things where

(01:04:18):
you know, you say, hey, is this rich? It's your bank?
On answer is yes, hey rich, can you hear me?
Is this call going okay?

Speaker 4 (01:04:26):
Yes?

Speaker 14 (01:04:27):
That gets you to immediatelicit that yes response, and so
it becomes very very very dangerous and potentially can be
used in the future.

Speaker 1 (01:04:34):
It's interesting. I was on the phone yesterday with my
wireless company and they said, hey, can we make a
voice fingerprint of your of your fingerprint of your voice
to read for biometrics, And I was like, I said, no,
but what's your advice on that? Should people be saying
no to that or yes?

Speaker 11 (01:04:52):
I don't know how many times you and I have
said yes or no on this call. I know here
at the bottom.

Speaker 14 (01:04:58):
Line is that many corporations are actually using your recorded
voice when you call in so they can get a
what's called a baseline. They can know how you sound.
It doesn't really change all that much, you know, once
you're in your twenties and thirties, it's not really changing
that much.

Speaker 11 (01:05:14):
And so if that is your bank doing it.

Speaker 14 (01:05:17):
Or even your wireless carrier, I mean, that's kind of
interesting because on the wireless carry side, there's a lot
of what's called sim swapping going on, and so if
you actually were to have said yes you can and
have I don't know, let's just save horizon record your
voice and do a baseline.

Speaker 11 (01:05:31):
It actually can.

Speaker 14 (01:05:32):
Enable the better protection of your account and your phone
and the ability to text you and get dual factor
and all the rest. That's probably paramount to them having
a you know, fifteen second thirty second clip of your voice.
So in that case, I would actually opt to say, yes,
you can, you go ahead and record it, so you
now have a baseline of what I sound like. So
any anomaly, any differential from there will be flagged as

(01:05:56):
a variance, and then they will go into stepped up
authentication a you know, rich, when what type of phone
do you have? When was the last time you up
your service? When was the last time you're actually in
a Verizon store?

Speaker 11 (01:06:05):
So to speak? Right, And that allows them to do
some sip up authentication.

Speaker 14 (01:06:08):
This one thing the sembercriminals are not necessarily able to
do is go ahead and replicate fool your voice down.
We are seeing some of it start in terms of
proof of concepts, but nothing that's been mass scale applied everywhere.

Speaker 1 (01:06:21):
All right, Chris, We're gonna leave it there, Doctor Chris Pearson,
CEO and founder of black Cloak. You can go to
the website black cloak dot io. Always so interesting and
the irony of my call yesterday, I was actually trying
to do a simswap for my own phones. Thanks so
much for calling Triple eight rich one O one more
of your calls at eight eight eight seven four to
two four one zero one. Welcome back to rich On Tech.

(01:06:52):
Triple eight Rich one O one eight eight eight seven
four to two four one zero one is the phone
number to all. Let's go to Alex in Nuevo California.
Is that how I say it? Nuvau Neuvaux, California. Oh, okay,

(01:07:14):
we gotta. I can't hear you, Alex. Uh, maybe call
back Alex. We had a back connection there. Let's go
to carry in mission via ho is this our second mission?
Viejo call today? Carry your on with rich Huh. Oh,
we're having problems with all of our callers right now. Okay,

(01:07:35):
Well maybe it's us. It's not you, it's me. I
was explaining to my kids. They asked me last night, Uh, Carrie,
I can't hear you either, so maybe carry there? Yes,
oh there you are, Okay. I was explaining to my
kids last night. They said, how do you break up
with someone? And I said, well, you just say it's
not you, it's me, And they laughed. What can I

(01:07:56):
help you with.

Speaker 12 (01:07:58):
Yes, I were on my computer doing Zoom and I've
been having a problem figuring out what's wrung with the audio.
At this point, I can hear the person speaking, but
they cannot hear me. And I've gone through.

Speaker 15 (01:08:15):
All the Zoom fixes of how to fix it. I
don't know what I'm doing wrong. I have not contacted Zoom.
I've been trying to see but there's a fix. I
have had problems previously with the audio, but it's been fixed,
and now it's been like three weeks. I've been having
a problem.

Speaker 1 (01:08:34):
Are you on a Mac or a PC?

Speaker 7 (01:08:37):
PC?

Speaker 1 (01:08:38):
Okay? And can you record audio on other programs?

Speaker 15 (01:08:45):
Actually I had another program and it was working fine,
and all of a sudden it went out.

Speaker 8 (01:08:50):
The same way.

Speaker 1 (01:08:51):
Okay.

Speaker 5 (01:08:51):
Well that.

Speaker 1 (01:08:53):
Sounds like it's a computer problem and not a Zoom problem.
So there's a website called mic tests dot com. You
can go there and uh test your microphone to see
if it's working. So I would go there. If it's
not working, then I would I would look into an
external microphone. Have you tried that?

Speaker 15 (01:09:16):
No?

Speaker 1 (01:09:16):
Okay?

Speaker 15 (01:09:16):
I will.

Speaker 1 (01:09:18):
So do you have a do you have a pair
of headphones or earbuds or any sort of external microphone.

Speaker 15 (01:09:24):
Yeah, I've been using those. Those don't work either. That
At first it was the earbuds, and then the earbuds
went out, and then I was just using the computer
and it worked for a while and then that went out.

Speaker 1 (01:09:39):
Hmm okay, so so and how how old is this computer?

Speaker 3 (01:09:45):
Two years old?

Speaker 1 (01:09:46):
Oh well, that shouldn't be happening. So and you're running
Windows on this yes, okay. So have you tried to
do the mic tests in a different like in a
different program like this website I was talking about.

Speaker 15 (01:10:01):
Uh No, I haven't.

Speaker 1 (01:10:02):
Okay, I think yeah, I think that would be because
I think what you need to do is you need
to narrow down if this is a computer hardware problem
or if this is a software problem. It sounds to
me like this is a hardware problem if none of
these mics are working. Now, when you say you've tried
different mics you've tried, are they all plug in or
they bluetooth?

Speaker 5 (01:10:21):
What type are they plug in?

Speaker 1 (01:10:24):
And you're plugging him into the same thing USB.

Speaker 15 (01:10:26):
Or what I'm plugging him into the computer.

Speaker 1 (01:10:31):
Like through does it look like a headphone jack plug
or does it look like a USB plug.

Speaker 15 (01:10:36):
A headphone jack plug.

Speaker 1 (01:10:37):
Okay, all right, So I would if I were you,
I would try to get a inexpensive USB mic and
I would try that and see what happens, because I
think that it sounds like this headphone jack is either
wonky or it's just not working properly. But you can
get a USB mic if you go. You can go
to best Buy, or you can go to Amazon. I

(01:10:59):
mean there's I'm at them right now. On Amazon, you
can get one for sixteen bucks. So I would probably
try a USB mic because I think that that's going
to be that'll get you around this other issue of
this microphone plugin situation. Now here's my other question. Does
your computer have a built in microphone? Yep?

Speaker 15 (01:11:18):
And I've been trying and if that was working for
a while and now it's not.

Speaker 1 (01:11:22):
Okay, the part I was trying to say, And you
do know on Zoom there is an area where you
can oh, just you can hear my zoom. You don't
know on Zoom there is a way to select your microphone.
And you've tried that and switched between the different mics. Yeah,
and that's not working. Interesting, Okay, I would try to

(01:11:45):
narrow down if this is hardware software. Sounds like it's
a hardware issue. If you ask me, I think that
you should try an external USB MIC and see if
that works. But try this this website first, this mic
test website, and do that and then see if your
MIC is detected if it's you know, actually going into
the computer with the audio, and that's the first place

(01:12:08):
I would start if it. If it doesn't work there,
then the microphones that you're having and that's that jack
on your computer is just not working anymore. What concerns
me is the fact that the computer microphone also doesn't work,
so there's something a little funky there. Do you have
any apps that are interfering with this, like any sort
of audio routing apps?

Speaker 5 (01:12:29):
No?

Speaker 1 (01:12:30):
No, okay, uh yeah, so that's what I would say.
I would say, you got to figure out if this
is hardware or software. But I would say try the
USB mic see if that works, because USB is pretty
direct and uh, I think that that's probably the best
way to get this to work again if it's not
working through the standard headphone jack. So uh, keep me posted. Carrie.

(01:12:51):
Thanks for the call today. If you have a question,
give me a call at Triple eight. Rich one on
one eight eight eight seven four to two four one
zero one. There's nothing more frustrating then something not working
on your computer, like a microphone, and you're just sitting
there trying and trying and trying and plugging and unplugging.
It happens to the best of us. You are listening

(01:13:13):
to rich on Tech. Welcome back to rich on Tech.
Rich DeMuro here talk in technology with you at Triple
eight rich one oh one eight eight eight seven four
to two four one zero one. You know I've mentioned
this before, but I'm always testing something new. So this

(01:13:33):
week I've been testing the Pixel fold, which is Google's
foldable smartphone, and I've got to say it's actually pretty fun.
It's a great it's it feels like a passport, like
that's the form factor is like a passport. So it's
got a screen, nice big screen on the outside and
you open it up to a bigger screen on the inside.

(01:13:53):
It's very heavy and very hot, so it runs very
very hot for some reason, and it's probably one of
the heavier smartphones I've used. But with all that said,
it's very endearing. It is a very very endearing phone,
and it better be for eighteen hundred dollars. But it is.
It's a nice little device. It takes good pictures.

Speaker 12 (01:14:14):
You know.

Speaker 1 (01:14:15):
I'm still forming my opinions on it, but and I
don't think it's for everyone. And I think that Google
has some work to do with their processor and figuring
out how to make it run a little bit cooler.
But the software is just incredible. The software that Google
does on this pixel is really really incredible. You're listening
to rich Demiro here on Rich on Tech. Phone lines

(01:14:35):
are open at triple eight Rich one oh one eight
eight eight seven four to two four one zero one.
I'm also I just got this today. It's called fabric
fab ri c dot so and this is one of
those kind of like everything all at once bookmarking services.

(01:14:56):
So you can just put like a link in there,
you can put a photo, and then you can search everything,
so it's kind of like a smart search. And then
later on they're gonna have connections so you can search
all of your stuff, like Google Drive will be included,
your bookmarks, your notion, your dropbox, your screenshots, your email,
your text messages, so your history on Chrome. So they've got,

(01:15:21):
you know, all these connections. They're going to add soon.
So basically be like a search engine for all of
your own stuff that you remember. That's called fabric fabric
dot so and I've been testing that. What else I've
been testing so many little things. Oh, a new car
this week, the Nissan Aria. It's an ev We're gonna
talk to our I'm gonna talk to my guests about that.

(01:15:41):
Coming up, Emily dry Belbis, electric vehicle reporter for PC
mag will be joining us this hour. She can talk.
I'm gonna talk. I've got a little bone to pick
with evs because charging a non Tesla is not as
easy as I thought, and we're gonna talk about that
with her as well. Let's see. AT and T has

(01:16:03):
a new thing called Internet Air. This is a home
Wi Fi that is delivered over a wireless network. You
can install this in your house in less than fifteen minutes. Now,
you may say, Rich, I already know that T Mobile
has this and Verizon has this. Yes, but now AT
and T has it. And it's a good thing that
these companies all have this because it gives some competition

(01:16:26):
to the cable companies that service your house. Traditionally, homes
have like one, maybe two options for Internet. Most of
the time's either your phone company or your cable company,
or both. If you're lucky, now you have a third option.
But in many cases it's also a phone company because
it's AT and T, Verizon or T Mobile. So what
they're doing is they're using these strong five G networks

(01:16:49):
that they have to supply internet to your house. So
you get this box, it's called the Internet Air. You
scan the QR code and then you set up the
box near your your strongest area of the house with
your five G signal. They have a little app that
tells you how to find that, and then you turn
on the box and it takes the five G wireless

(01:17:09):
signal and it broadcasts it out as Wi Fi. So
it's very similar to having the Internet come through a
cable to your house, but it's just delivered wirelessly. And
I know it's confusing, you say, Rich, why not just
use the five G signal. Well, it's easier to have
your devices connecting to a Wi Fi signal than a
five G signal because not all of them could do that.

(01:17:32):
AT and T Internet Air is available in parts of
Los Angeles, Philadelphia, Cincinnati, Pennsylvania, Las Vegas, Phoenix, specifically Prescott
let's see Chicago, Detroit, Michigan, New Haven, Minneapolis, Portland, Salt
Lake City, Seattle, and Tampa, Florida. So if you're in

(01:17:53):
one of those places, this is fifty five dollars a month.
There are no overage fees, there's no price increase at
twelve months, let's see, no annual contract. And if you
qualify for this Affordable Connectivity Program, that's the government program
that'll give you thirty dollars off a month. Basically, if
you're on Snap or some sort of government assistance, you

(01:18:15):
can qualify for that ACP program that'll give you thirty
dollars off the price of this. So I think this
is a great thing. I have not tested it yet.
AT and T is supposedly going to send me one
to test. We'll see, but I have tested the one
from Verizon and it works as advertised. And the downside

(01:18:35):
is really just the speed of the service. So you're
limited by the speed of what the five G signal
that comes into your house offers. So what I would
do if this is available at your house, whether it's
T Mobile, Verizon, or AT and T, check the speed
on your phone using either fast dot com or an
app called Medior met Eo r Medior Speed app that

(01:19:00):
will that will test the speed of your Internet connection.
So if you have AT and T, go ahead and
test the signal on your phone. That'll give you an
indication of how fast this might be. If you have Verizon,
test the signal on your phone. If you have T Mobile,
test the signal on your phone. If you want to
switch to one of these other companies and get you know,
your Internet from AT and T. When you have a
friend over, I know it's a nerdy thing to do,

(01:19:21):
but say, hey, can I test the speed on your
phone to see what it's like? Because I'm curious about this.
Let's go to Paul Paul's in Long Beach.

Speaker 3 (01:19:30):
You're on with Rich.

Speaker 1 (01:19:32):
I'm doing fantastic.

Speaker 10 (01:19:34):
I love your show and your Katla segments are very informative.

Speaker 1 (01:19:38):
Thank you. That is my goal. That is my one
goal is to uh to help people. So what can
I help you with?

Speaker 10 (01:19:44):
Well, you're just talking about internet and I have the
traditional cable model along with you know, TV at home,
and the price just keeps going up and I'm looking to,
you know, look at an alternative, but just want to
how really good they are. I've had people try the
wireless ones and they weren't impressed with it, But maybe

(01:20:08):
that's just based on their signal in that area.

Speaker 1 (01:20:13):
Yeah, I mean, I think it comes down to the
signal that you get and what you need to do.
Like for me personally, I couldn't use one of these
things because I'm uploading and downloading video all day long
with my job, you know, like my KTLA segments were
always exchanging stuff on Dropbox that are like five ten
twenty gigabyte files which take a while to upload. Now

(01:20:35):
I've got a thousand speed on my Internet which is
up and down, so it's extremely fast. But does anyone
else need that? No, most people, unless you're a video editor,
you do not need that sort of speed up and down.
So I think for many people the wireless does work
if you are just using you know, Netflix, and you're

(01:20:56):
just surfing the web and you're doing your email and
you're doing your zooms, as long as you have a
good signal. If you don't have a good signal, like
if your cell phone is spotty in your house, this
is going to be spotty. Now it's going to probably
pull down a little bit of a better signal just
because it's a box that's dedicated with a better antenna
than your phone, you know, your phone. Even though it's
it's pulling in a good signal, it is regulated by

(01:21:20):
how much you know radio frequency. It wants to emit
and also capture, so it's not going to be the strongest.
You don't want this thing that's like, you know, as
strong as a dedicated box in your pocket because it,
you know, it may not be safe. So what what
are you looking to change your Internet? Or are you
looking to change your cable TV? Which are all the above?

Speaker 10 (01:21:41):
Yeah, maybe all above. I'm just trying to figure out
the best way to consume that kind of stuff now,
and just based upon what we watch, and uh, you know,
we do stream some We use Disney Plus and Paramount
Plus and we have Amazon Prime, but we do watch
network TVs. So I guess there's ways to get around that.

(01:22:04):
But I guess maybe looking at what some coming down
the future too, is perhaps satellite what yeah, in the air.

Speaker 1 (01:22:17):
Yes, starlink, but I mean starlink at this point is
really for people who are in a more rural area
or in a place that's not serviced. You're in Long Beach,
so I assume what you have a cable company and
any do you have more than one provider to your home.

Speaker 10 (01:22:33):
No, yeah, they all.

Speaker 8 (01:22:36):
About the same.

Speaker 10 (01:22:36):
I have both Spectrum in Frontier available.

Speaker 1 (01:22:39):
Okay, so you have two available, which is good, so
that means you can play them off each other. But
the problem is these cable companies know they've got us,
and they know there's not many options. They're not doing
as many deals as they used to do. But when
it comes to options, look, if you want like a
cable alternative, I think a really good option is is YouTube.
TV is probably the most popular. It's got unlimited V

(01:23:00):
got all the channels, including the local channels. I just
think it's too expensive unless you are consuming a lot
of TV and then you by the way, also sports
is the trickiest thing about getting you know, these streaming services,
because you either have to have the cable or you know,
like if you like the Clippers, they have their own service.

(01:23:20):
I mean, there's a lot of different factors when it
comes to what you watch. I think is the biggest
issue when it comes to switching to just sort of
a streaming service. Now, for me personally, I switched to
streaming about I'd say maybe four or five years ago,
and it was a big decision and my wife was
very much against it because it's very complicated and she saw,

(01:23:41):
you know, like me Chrome casting stuff to the TV,
and I decided none of that. But now it's pretty easy.
You've got Netflix, you've got Hulu, you've got Prime Video.
Like you said, you've got Paramount, so you can get
a bunch of the movies and things and content. It
just really comes down to the traditional network television that
you want to watch those shows, and also the cable

(01:24:01):
shows and also sports. So I think when you decide
to make that jump, you have to figure out what
you want to watch and do your research and see
if you can get those on streaming. For instance, if
you're a big sports fan, a lot of the sports
in many cities are not on a dedicated streaming service.
Some cities have it, some cities don't, and so that

(01:24:23):
really comes into play whether you want to subscribe to
like an NBA League Pass or something like that, but
even with that, you may not get the local games.
So there are many, many considerations when it comes to streaming.
I think, both for Internet and when it comes to
your television service. At the end, of the day. If
you're watching a ton of stuff and you like a
bunch of shows on the traditional cable networks, it may

(01:24:44):
just be cheaper to go ahead and do a bundle.
But otherwise, if you want to piecemeal it together and
subscribe one thing here, one thing there, it can be cheaper.
But when you cancel that cable service, many times your
internet price will go up. So that's when these other
alternatives like the the air, you know, the wireless internet
services may work because T Mobile, Verizon, AT and T

(01:25:05):
they're really trying to push these new ways of getting Internet,
so they're giving you a deal right now, and it's
a little bit cheaper, but the signal may not be
as strong or may not be as fast. Triple eight
rich one O one eight eight eight seven four to
two four one zero one is the phone number. This
is rich on Tech. Welcome back to rich on Tech.

(01:25:28):
Rich DeMuro here. Yeah, it's my birthday week. I call
it birthday week because we've been celebrating for a while now,
can you tell now, I'm just kidding. Counting Crows one
of my all time favorite bands. They're actually playing in
the LA area like right now, and anyway, we didn't
get tickets, so wampwomp for made. We have a wamp

(01:25:50):
womp sound. Let's go to Andrea in h Are you
Andrea in LA or Louisiana a Los Angeles? Okay? Says
la here. When I lived in Louisiana and I say la,
it meant like when I see the letters, it meant
something different. But you know, anyway, what can I help
you with? Welcome to the show?

Speaker 16 (01:26:07):
Thank you. I have an iPhone and I believe I
need to replace the battery and when I called Apple,
they said that I need to back up everything on
the iCloud. So what are my options besides the iCloud.

Speaker 1 (01:26:24):
Ah, you don't like the cloud or what I've.

Speaker 16 (01:26:28):
Never had it. I just don't want to get involved
with it. And then if I want to get off
the cloud, how would I do that?

Speaker 1 (01:26:34):
Yeah, it's impossible. Once you're on. It's like the Hotel California.
You can check in, but you can't check out. It's
really tough, and of course they want you know. And
the cloud is great because it's all backed up and
it's simple and it's all wireless, but it does have
its downsides. It gets cluttered, you can't find stuff. You
don't know where you stand. You don't know if things
are actually backed up, so you kind of have to

(01:26:56):
stay on top of those things. You are sending in
your phone for service.

Speaker 16 (01:27:00):
Is that what I'm bringing it?

Speaker 1 (01:27:02):
You're bringing it and they said basically that it could
come back wiped clean.

Speaker 16 (01:27:05):
Right, Well, I thought I would wait there, but.

Speaker 1 (01:27:08):
Maybe not uh oh at the Apple store. Yeah, I
mean it depends. You may. But here's the deal. I mean,
no matter what, when you bring in any device to
get fixed, you always want to have a backup of
it because there is a chance that they will have
to either wipe it clean or they may replace the
drive on it. You just don't know, so you always
want to have a backup. What do you have on

(01:27:28):
your phone that you need to back up?

Speaker 16 (01:27:30):
Photos?

Speaker 1 (01:27:31):
Okay, just photos?

Speaker 16 (01:27:33):
Well, I don't know what would be wiped clean, Like
would my email stay there?

Speaker 1 (01:27:40):
Emails are generally linked to your email account, so those
would probably come back if you logged back in. For
most people, I would say the main thing on your
phone would be your photos. Your contacts are generally in
the cloud already through your service provider, whether it's Gmail
or Yahoo or whoever you're using a lot of times

(01:28:00):
your contacts are linked to them. So if it's just photos,
there's a couple of things you could do. Do you
have a computer?

Speaker 16 (01:28:08):
I haven't used it in years?

Speaker 1 (01:28:10):
Okay, all right, so that may not be the best
solution then, So I think without a computer that if
you don't want to plug this into a computer, the
way you could back up photos is with a USB drive.
How long do you have to get this figured out?

Speaker 16 (01:28:30):
Hours?

Speaker 1 (01:28:31):
Hours? Oh? Okay, but I can change that, okay. I mean,
if you're I think the cloud might be the easiest
way to do this. Now, you don't have to use
iCloud per se. Are you an Amazon Prime member by
any chance?

Speaker 16 (01:28:44):
No?

Speaker 1 (01:28:45):
Okay, I mean there's many ways to back up photos
that don't use Do you have Google?

Speaker 16 (01:28:53):
Do I have Google?

Speaker 1 (01:28:54):
Like? Do you use like Gmail at all?

Speaker 16 (01:29:00):
I have something that I've never used. Well, I haven't
used it in like years.

Speaker 2 (01:29:05):
Okay.

Speaker 1 (01:29:06):
I mean I think without going through the cloud, you're
gonna have to either plug something into this phone, which
is a USB drive. So I like one from sand Disk.
There's also one from pmy. What's did you say you
have one of those? What a USB drive?

Speaker 16 (01:29:25):
Well, there's one in the computer.

Speaker 1 (01:29:27):
Okay, yeah, but it may not plug into the bottom
of your phone because it's your bottom of your phone
is lightning and the computer is probably USB. So unless
you had a specific lightning USB drive, it would not
work with your phone. So I think the easiest way,
there's two things you could do. I think the easiest
way is to plug this into your computer and use
iTunes to just make a complete backup of this device.

(01:29:49):
That is the easiest way to do it. If you
don't want to do that, there's an you know, if
you don't want to use iTunes and you don't want
to use your computer. The other way is really a
flash drive, and you can plug the flash drive into
the bottom of the phone. But you're gonna have to
get one of those. So if you can go to
like best Buy and look for either the sand Disc,
you need what's called a lightning USB drive, So it's

(01:30:15):
the brand from sand Disc is called I expand the
letter I expand, and then pn Y has one as well,
and pn Y is again but it's brand new, so
they may not have in the stores just yet. But
again you need what's called a lightning to a lightning
flash drive. So if you go into the store and
ask for that, you can plug that into the bottom
of your phone and then use the software to download

(01:30:37):
the photos onto that flash drive. That's probably the best
way to do it. If you don't want to do that,
I think that a backup using Google Photos would work well.
There's also a website called i drive which is really
fast and easy. I might just use that. You can
download the app for i drive and download your photos

(01:30:59):
to there and they'll be backed up. It's in the cloud.
You didn't want the cloud, but those are the two
best ways to do it. You're listening to rich on Tech.
Welcome back to rich on Tech. Rich DeMuro here talking
technology with you at triple eight Rich one oh one.
That's eight eight eight seven four to two, four to

(01:31:20):
one zero one on the line. Emily dry Beelbis, electric
vehicle reporter for PC mag Emily, thanks so much for
joining me today.

Speaker 13 (01:31:29):
Thank you, Rich.

Speaker 1 (01:31:30):
So you cover all sorts of electric cars. We actually
met at a show out here called what was it
electrify something, Yeah, Electrify Expo, which was really cool. They
had like almost every sort of car on display. Like
if you're in the in the market for like an
electric car. It was like, not just that, but it's
like bikes and scooters and every kind of thing.

Speaker 17 (01:31:51):
So yeah, I think we met when I was going
around the track on the electric motorcycle.

Speaker 1 (01:31:57):
Yes, the one that I wouldn't go on because I
had to like sign a wave and it was like
too much effort. So I was like, never mind, I'll
just you know, So, let's talk about this whole situation
with electric cars. Where do you see kind of the
state of the union with EV's, because I'm always talking
about them on the show. I live in California, which
has a ton of them. Where do you think we're at?

Speaker 13 (01:32:20):
Yeah, so there are some numbers recently on the state
of the union with the EV's.

Speaker 17 (01:32:24):
In the past couple of years, adoption rate has been
doubling and kind of going up really quickly, almost exponentially,
And they look at it in terms of new car sales.
So maybe five years ago it was one two three
percent of new cars for EV's and this year it
hit seven percent, which is quite a jump. But I
will say it kind of stagnated and the seven percent

(01:32:46):
number we hit in January and it was still seven
percent later in the year.

Speaker 13 (01:32:50):
More recently, so we are.

Speaker 17 (01:32:52):
A little bit at people are wondering, are the early
adopters through and it's next step to be mass production,
mass market.

Speaker 13 (01:33:00):
That's what all the.

Speaker 17 (01:33:01):
Car companies I talk to are talking about. I talked
with Ford, Kia, Nissan, GM, all of them are kind
of talking about, all right, it's ready to figure out
what evs need to be applicable and useful and enjoyable
for the rest of the population that's not those early adopters.

Speaker 13 (01:33:17):
So I would say that's where we're at.

Speaker 1 (01:33:19):
Well, I think one of the big concerns, well, there's
probably two concerns. Number one is the technology, like is
it ready? Am I getting a car that's going to
be you know, useful in five ten years? And then
also the charging situation. Now, I feel like the charging
situation is twofold. If you are commuting to and from
work and you have a charger at home or at work,

(01:33:40):
you're going to be fine with pretty much any car
because you can charge. You know, if you're just commuting,
it's not unless you're commuting like three hundred miles a day,
you're going to be fine. Now, when it comes to
road trips, that is a different world. Entirely. And I
do feel like, and I think that this was reinforced
this week with my test drives, that Tesla is really
the only game when it to road trips at this point.

(01:34:01):
And you can debate me on this, but I feel
like it's really tricky to go on a road trip
in a non Tesla because of the charging situation. What
do you think of that?

Speaker 13 (01:34:10):
I would agree, Yeah, of course you can do it.

Speaker 17 (01:34:13):
It's just the the infuriation of going to a charging
station and not working for you, and then doing that
over and over again is just going to bring you
down on the road trip. And of course you're traveling,
you have a million other logistics. The last thing you
want to think about is how to power the actual car.
You just want to get it done and keep moving,
and I will say Tesla is probably our.

Speaker 11 (01:34:33):
Best bet for that.

Speaker 1 (01:34:34):
So I've been testing this Nissan Aria, which is a
great car. I love it. It's really really nice. It's
kind of like a Nissan Rogue. It's a crossover suv
and it gets three hundred miles, which I think is
the sweet spot for mile edge at this point. I'm
sure you know five hundred and six hundred be nice,
but three hundred. Really, I've had no range anxiety. But
when I've gone to charge this car, I'm not kidding,

(01:34:56):
I've been I went yesterday to three different charging stations.
The first one I couldn't get to work. The second
and the two fast chargers were used, and then the
second one the charger was broken. It was like out
of service, and the other chargers were in use. And
then the third time, both chargers were in use. And
because you're not doing supercharging, these chargers sometimes take a

(01:35:18):
little bit longer. And so I realized the frustration of like,
here I am talking about these electric cars and how
great they are. But if you're getting one of these
cars and you're spending a lot of money on it,
and then all of a sudden you're not you know,
you're not charging at home or you think you can
do this, it could be really, really frustrating.

Speaker 17 (01:35:35):
Yeah, I had the same experience, So it was funny
you said that. So yesterday I have an aud EQ
eight E trond right.

Speaker 13 (01:35:41):
Now, beautiful car.

Speaker 17 (01:35:42):
I think it's the top trim, so I think it's
eighty or eighty five thousand dollars. It comes with two
years free charging with electric five America, which is an
awesome perk. Anyone who wants to buy and ev should
look at these types of promotions. You don't have to
buy an eighty five thousand dollars car to get that.
So that's and there's a target near my apartment that
has eleven Electric America stations. Okay, cool, I'm gonna go charge.

(01:36:05):
We're gonna go get some groceries, no big deal. And
I get there in all the stations, all eleven are
just out to get for maintenance and improvements. And the
issue there is, you know, I navigated there on Google Maps,
and Google doesn't know that they're that they're out. So
we have kind of an app component to it as well,
and you know, the vehicle navigation needs to know that

(01:36:25):
Google if you use that other apps like plug share,
So there's a lot of factors that go into what
charger you choose and kind of how it works with
your car, the port, and then why you go there,
what you want to do when you're charging. So that
one didn't work on a good day, that would have
been a fantastic option for me. And then I also
went to two others and the other one was in

(01:36:46):
a parking garage, and I had to get a ticket
and everything.

Speaker 13 (01:36:50):
I was desperate at this point. It was my third
one I had to pay to get in a garage.

Speaker 17 (01:36:54):
So I actually just turned around and went back home
with less at charge than I even had when I
set out to charge.

Speaker 13 (01:37:00):
So demoralizing for sure.

Speaker 1 (01:37:02):
That is so frustrating. Now it's getting better. I did
see because I was using I don't know which Google
Maps you were using. I was using it on Android
on this car that I was testing, and it did
seem to have some like live data about the charging station,
so it seemed like it was not for all of them,
but it did say like zero of two or something,
so it seemed to be getting some sort of live data.

(01:37:23):
The other thing that I noticed is that, and this
really really bugs me, Please car manufacturers, there should not
be an icon for gas stations, like on the main
screen on your built in navigation software. And I get it.
My wife is debating me. She's like, well, maybe you
want to find a restroom or like a soda. I'm like,
I don't know, it's just like bad form, like show
me ev stations, Like I don't know anyway, So do

(01:37:45):
we feel like the battery tech is getting better because
people always you know, we've seen the cars, they've been
around for a while. Is battery technology getting better, Yes,
it is.

Speaker 13 (01:37:55):
And the interesting thing about range is that it's not
all about the battery.

Speaker 17 (01:37:59):
So what these cars our companies are doing is they're
learning how to connect the motor and the software.

Speaker 13 (01:38:04):
To the battery. So there's a lot of different areas
you can see range improvements.

Speaker 11 (01:38:08):
It could just be a.

Speaker 13 (01:38:09):
Software update in your cargets ten more miles.

Speaker 17 (01:38:11):
It could be something that they figure out in the
production line that will make the motor connect to the
battery in a different.

Speaker 13 (01:38:18):
Way, and okay, you get twenty more miles.

Speaker 17 (01:38:21):
But of course the biggest jumps are going to be
from the battery technology.

Speaker 13 (01:38:25):
And what I'm.

Speaker 17 (01:38:26):
Seeing really is that China is far, far, far ahead
of the US. And this can be hard to wrap
our minds around for the average American in some ways.
But I write about what they're doing with battery technology,
and it's just far and away what we have going
on here. I don't hear announcements from US automakers like
I do from.

Speaker 13 (01:38:43):
Battery makers in China.

Speaker 17 (01:38:44):
So they are cooking up batteries that are going to
go in EBS there that can go six hundred miles
on charge. I just heard another announcement from CAATL they
made a battery that can charge I think.

Speaker 13 (01:38:56):
It was two hundred and fifty miles and ten minutes.

Speaker 17 (01:38:58):
So that's of the cars on the road have two
hundred and fifty miles range.

Speaker 13 (01:39:03):
You're saying you can charge it in ten minutes.

Speaker 17 (01:39:05):
And these are still future technologies, but they are listing
models that will have these new batteries, and that is
far ahead of what we're hearing in the US. And
then COATL I just mentioned they've partnered with four to
build a plant in Michigan using their battery technologies. So
we're kind of seeing some overseas innovation with batteries. Nissan,

(01:39:27):
not Nissan, actually Toyota and Honda have had breakthroughs, so
I mean Chinese battery makers and then Toyota, Honda. That's
where I'm hearing the big battery announcements, and it seems
like at least in the short term, US automakers will
be partnering with them for those big advancements. And then
Biden has allocated billions of dollars to stimulate US battery production.

(01:39:49):
Because we are so far behind, and we get ninety
five ninety seven percent of our batteries are from overseas,
so we have brilliant engineers in the US. We do
have startups working on fantastic technology. We are just a
little bit far behind, and we will be partnering probably
with overseas companies who are doing an amazing job with
the technology. So we could benefit from that, and I

(01:40:11):
think probably in the next maybe five.

Speaker 13 (01:40:15):
Years, we could start to see some of that. Certainly
in ten years.

Speaker 1 (01:40:18):
I've got about a minute. What You've seen a lot
of cars, you test drive a lot of stuff. What
are you excited about right now? What's kind of like
exciting in the EV space.

Speaker 17 (01:40:27):
I'm always looking for evs that are getting cheaper with
better battery performance. So in PC mag I maintain a
list of eb's under forty thousand dollars. I love adding
new cars to that list. I think that is the
most exciting. It's great to have a huge EV that
costs two hundred thousand dollars. We've seen that before. What
I get excited about is a new car like the
Volvo Ex thirty, which is thirty five k and has

(01:40:49):
great range. So any car under forty k I am
all in on it and.

Speaker 13 (01:40:54):
That's what gets me going.

Speaker 1 (01:40:55):
All right, Emily dry Belbis, electric vehicle reporter for PC mag,
thanks so much for joining me today. I appreciate it.
Thanks rich all right, I'm gonna put a link to
the forty evs under forty thousand dollars on the PCMAC website.
I'll put that online at richontech dot tv. Coming up,
we're gonna close out the show, and of course it's
your favorite segment, the feedback segment, all the stuff that

(01:41:17):
you've emailed me throughout the week. I'll be reading it.
For better or for worse, rich on Tech come back
after this. Welcome back to rich on Tech, closing out
the show here with your feedback. If you like the show,
you can follow me on social media at rich on Tech.
I'm on Instagram, Facebook x formerly, Twitter, and threads. You

(01:41:42):
can also listen to this show as a podcast. Just
go to rich on Tech dot tv, click the podcast
icon and you can subscribe there. I also have show
notes for the show and you can watch my TV
segments on the website. Yes, I do TV segments as well.
So get through a couple of news items before we
get to the feedback. As promised, Samsung has a special

(01:42:05):
TV for Disney fans celebrating Disney's one hundredth anniversary with
a special edition of the Frame. The Frame is a
TV that displays artwork when it's not in use, and
it looks like real artwork. I mean, this thing, if
you've seen it in person, is very, very impressive. It's
available in sixty five, fifty sorry, fifty five, sixty five

(01:42:27):
and seventy five.

Speaker 2 (01:42:28):
Ah, there we go.

Speaker 1 (01:42:29):
Oh it's Disney's Wait is it Disney's birthday? I guess
Oh that's for me. Oh that's for me, thank you. Yes,
it is my birthday week. I'm running out of here
to go have a birthday dinner. Actually, let's see Disney's
one hundredth anniversary. The frame has it gets one hundred

(01:42:50):
special pieces of artwork from the Disney collection, a Mickey
Mouse inspired remote, and do I have a price on
this thing? I don't have the price anyway. Limited edition
while so applies last, Samsung dot Com, slash US, slash Disney,
and Best Buy Atari bringing back the twenty six hundred
with a recreation The twenty six hundred plus a recreation

(01:43:12):
of the console that first appeared in nineteen eighty will
be launching worldwide on November seventeenth for one hundred and
thirty dollars. It'll include ten games. It looks just like
the original. It actually uses the same cartridge slot. And
this is the coolest part. I think that the original
cartridges will plug into this new machine. So if you
have some old Atari twenty six hundred or seventy eight

(01:43:35):
hundred cartridges, they will work with this machine, which is
pretty cool. Then the cartridge it comes with has ten
games built in, including Adventure, Combat, Dodgeum, Haunted House, Mays, Craze,
Missile Command, Real Sports, Volleyball, Surround Video, Pinball, and Yars Revenge.
Does not include Pong. Was that not on the original?

(01:43:56):
I thought it was. It also has some modern necessity
like an HDMI output and USB, plus a recreation of
the original c X forty plus joystick. And finally I
tested this out Samsung. Remember a couple of weeks ago
I did the Apple AI Voice clone. Well, now Samsung
has it. So if you have a Samsung Galaxy and

(01:44:19):
it's got the latest software, you can train Bixby on
your voice and then you can have the voice assistant
talk in your voice.

Speaker 15 (01:44:27):
Now.

Speaker 1 (01:44:27):
I don't know why you'd want your phone talking back
to you and your voice, but you can do it.
So how to do it? Open the bix b app.
I know it's probably the first time you've ever opened
that app in your life. Go to settings, Language and
voice style, and then create custom voice. You only have
to record like you saying ten things, and it takes
about five minutes to create your voice. You can hear
online on my Instagram at rich on Tech. It does

(01:44:49):
not sound like me at all, So it didn't really
work that well, but you know, it's a start, and
it's just kind of fun. I mean, your results may vary.
Maybe my voice is just not as clonable. All right,
let's see. Can I get to a couple things people said?
Jet says, Verizon's offering me seven hundred dollars for my
iPhone thirteen? Should I trade it in or wait until

(01:45:10):
the new iPhones come out? Wait, don't buy iPhones right now,
just wait every either deals will get better, the price
will come down. Just Senda says. Cox has two different
affordable Connectivity programs. One is ACP, which can be applied
to any Cox Internet. Then there are several different level programs.
COX will assist with under Connect Assist and Connect to Compete.

(01:45:32):
One of the benefits includes one hundred dollars off a laptop.
Cox recently increased the broadband speed with no additional charge.
Their customers just send to I don't know if you
work for Cox or what, but thank you for the
public service announcement, so ask for those discounts. David says,
what's the best site for NFL on TV? Ooh, at

(01:45:52):
this point, it's YouTube TV. They got the exclusive rights
to Sunday tickets, so that's probably the best place at
this point. Richie said as evs. Electrify America has its
own app which shows if the charger is in use
or not, making it easier to choose where to go. Yes,
that is true, but I've also found like last night
we went to the Electrify America stations, it was like

(01:46:15):
a it reminded me of like a fifties like what
are those places called, like where they the people on
skates roller skates like a whatever? That's you know, like
what bobo, what are those called?

Speaker 3 (01:46:26):
No?

Speaker 1 (01:46:27):
I don't know, Like remember like the fifties, like the
place where you go outside and there's a car hop.
That's it. It reminded me of a car hop. There's
so many people there. They're all kind of sitting out
of their cars waiting to like charge and this and that. Yeah,
me either. And I can't even remember what I call
a car hop. Yeah. So okay, all right, let's get
to some Let's see do I have How long do

(01:46:48):
I have here? Four minutes? Okay, so I've got let's see.
Barry asks, I want to buy a watch for someone
with dementia in case they wander. They are elderly. Is
there a smart watch or device I can keep track
of it? She does not have a phone. I would
look into something called the geobit jiob t. This is
real time location tracking. It's kind of like an air tag,

(01:47:10):
but with a built in cellular signal. So gobit jiobit
I think will be your best bet there. Roger asks,
you always have great news. Thank you. I'm looking for
a way to get rid of ads on my Android
phone without cost. Is there a way? Ooh, great question,
And I do have a good way, easiest way I
know of. This is built into every Android phone. It's

(01:47:31):
super simple. All you have to do is go to settings,
Network and Internet Private DNS, private DNS provider host name,
and you type in DNS dot adguard dot com and
that will block all the ads on your phone without
installing any programs. It just has to run your URLs
through ad Guard. So obviously do your research and figure
out if that's something you want to do, because it

(01:47:53):
will send all of the websites that you go to
to this website. But that's really easy. Oh my gosh,
two minutes yea we go? Was that really two minutes?
Let's see?

Speaker 9 (01:48:03):
Uh?

Speaker 1 (01:48:05):
Christina says, hey, Rich, number one fan here. I totally
disagree with the fellow that stated your explanations were too
difficult for the average person to understand. Your show is fabulous.
Love how you communicate live via so many modalities, Christina,
Thank you. Neil says Rich, another great show. The Solar
Charger sounds fantastic. I'm shocked you've never used a UPS.

(01:48:25):
Maybe you only have laptops, but in my home, even
a one second glitch of power will reboot all of
our servers and desktops. Even my TVs have a UPS.
Beverly says your show is amazing. My family and I
have listened since your first show where you appreciate your
informative and entertaining program. You truly have content for every listener.
I tell my friends about Rich on Tech and I

(01:48:45):
encourage them to listen. Thank you. And Mark says, hey, Rich,
listen to you yesterday and was ready for you to
make a joke when you aired voicemails the woman asked
for a good computer cleaner, and I was waiting for
you to say, Windex. You do have a good sense
of humor and have done it a yeoman's job of
replacing Leo Yeomen. I've never heard that word, have you, Yeoman.

(01:49:06):
I'm guessing that's like a good job, I would assume
since it's a nice email. Thank you, Mark. Yes, I
wanted to make that joke, but I try to be nice.
All right, let's see. Oh and finally, oh gosh. I
hate to end on a bad note. Ginger and your
Blinda says, what happened to your Sunday show? I'm so disappointed.
I listen on Saturday and I've looked for you on Sunday.
Love your show. I don't do much TV. We haven't

(01:49:29):
had a Sunday show since I started. This is only
on it depends where you listen. I guess on different
stations they play it on different days, but it's only
one day a weekend. All right, that's gonna do it
for this episode. You can find links to everything I
mentioned on my website richon Tech dot tv. Next week
we'll be talking from Ifa, Berlin. My name is rich Dmiro.

(01:49:49):
You can find me on social media at rich on tech.
Thanks so much for listening. There are so many ways
you can spend your time. I do appreciate you spending
it right here with me. Thanks to everyone who makes
this show possible. I will talk to you real soon

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