All Episodes

December 2, 2023 108 mins
Rich talked about some of his favorite gadgets for the holiday shopping season.Darren asks how to turn off read receipts for his texts on a Samsung S23+Angelina asks if she should get her son the Quest 3. He has the Quest 2.Larry asks if it’s OK to give out the serial number and IMEI of the iPhone he wants to sell to a potential buyer. Swappa has a free IMEI checker.Steve Tcherchian of XYPRO Technology will talk about NameDrop, FaceID security, physical phone security and open WiFi networks and VPN’s.Christine in Huntington Beach asks why she can no longer press # to skip a person’s voicemail. That’s because Apple has toggled on a new feature called Live Voicemail and now your phone is “intercepting” voicemails to transcribe what the caller is saying on screen. You can toggle this under Settings > Phone > Live VoicemailRobin asks how to get rid of duplicate photos on the iPhone. You can use the Duplicates finder under Photos App > Albums > Duplicates or try the apps Gemini or SwipewipeDebbie in the Smokey Mountains asks why text message sounds interrupt her phone calls. Rich says to check the settings under Messages > Settings > Hear outgoing and incoming message sounds.WhatsApp has a new feature called Secret Code for Chat Lock.Fred in Camarillo asks why he can no longer AirPlay from his phone to Apple TV.Apple and Google have named their best apps of 2023.Scott Knapp, Amazon’s Director of Worldwide Buyer Risk Prevention will explain how to avoid popular holiday shopping scams that involve Amazon.Amazon Top 100ish Gifts list for holiday shopping ideas!Liz in San Jose says her AirPods are not connecting to her iPhone 15 Pro.Rick in Clinton, Mississippi found an iPhone 7 and wants to know how to reset it to factory settings. You can try a standard Restore or a deeper DFU Restore. Keep in mind the phone might be locked to an account.Brenda in Anaheim has a question about the OnePlus Open.Gary wants a dash cam that will let him remotely monitor his dog in his car. Rich says to check out

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Google and Apple name the best apps of twenty twenty three.
The cyber truck is here. WhatsApp has a secret new
feature you need to know about. Plus your tech questions answered.
What's going on? I'm Rich Demiro and this is Rich
on Tech broadcasting live from Los Angeles, coast to coast.

(00:24):
This is the show where I talk about the tech
stuff I think you should know about. It's also the
place where I answer your questions about technology. I believe
that tech should be interesting, useful, and fun. Phone lines
are now open. Let's hit the button triple A Rich
one oh one. That's eight eight eight seven four to

(00:44):
two four one zero one. Give me a call if
you have a question about technology. Maybe you need an
app recommendation, maybe you're looking for a gift, maybe you
just want to say hi. Just kim let those calls through.
I don't know, we'll find out. Email is also open.
Just go to Rich on tech dot TV, hit the
contact button and you will be directed to my inbox.

Speaker 2 (01:09):
We've got some great guests this week.

Speaker 1 (01:10):
Steve Churchin of Zypro Technology is going to talk about
the whole name drop fiasco. You probably saw the warnings
on social media. We'll talk about that face ID security,
physical phone security, and all about open Wi Fi networks
and whether you should use a VPN. Then we've got
Scott Nap, Amazon's director of worldwide Buyer Risk Prevention. He's

(01:35):
going to explain the top three holiday shopping scams that
involve Amazon, and you want to hear about this so
you can avoid them. And finally, a fun interview with
Aj Forsyth of Coop. He's got a smart chicken coop
that he has invented and it's a lot of fun.
You'll hear all about how you can raise chickens in

(01:57):
your backyard. And yes, I am tempted to do that.
So I went to jingle Ball last night. If you
heard the opening music, Yes, we are thick into the
holiday season. Can you believe it? Kim is going to
give me a hard time for saying, can you believe
it's already December? Yes, it happens every year, and yes

(02:18):
it happens quicker than I think every single year. Jingle
Ball was a fun concert. It's the kids could not
We brought the kids. They could not stay up as
late as my wife and I. They were literally begging
us to go home because they were so tired.

Speaker 2 (02:33):
My wife and I were.

Speaker 1 (02:34):
Like, no, we're gonna miss the final two acts, which
we had to leave. Now, on the plus side, getting
out of the stadium was easy because we were the
first to leave. But that concert when I was a kid,
was the hottest ticket in town. And I grew up
outside New York City Z one hundred powerhouse radio station,
and that's all you heard about. And I remember going

(02:57):
as a youngster and it was so much fun. At
the means, if you know that we were talking, I
was talking about this with my wife back in the day.
You know, these venues were named after places and people
and things in the area you grew up in, and
now everything is a brand. So we have, for instance,
in Los Angeles Sofi Stadium that has never been known
by a different name. But back when I grew up,

(03:19):
it was you know, Metalands Arena, then it became Continental
Airlines Arena. Every arena now has a name. You know,
Staple Center was a big one when they built that.
It was Staple Center. Now it's Crypto dot Com. But
it's just really interesting how the naming rights of stadiums
have now kind of taken away from the place they're

(03:40):
in and now it's just a brand. It's just a
little shift. So this arena we went to last night
was called the Kia form, when back in the day
it was just the form. That's what it was, right,
great way, Oh Bobo corrected me. It was a great
Western form always forever.

Speaker 2 (03:57):
Okay, there you go. See so anyway, so look, it's.

Speaker 1 (04:02):
Been intertwined, I guess, ever since the beginning of time.
But let's see, I've got my ugly Windows holiday sweater on,
so if you want to see that, you can find
me on x at rich on Tech if you want
to see what that looks like. Windows has been sending
me their ugly Christmas sweater now for probably five or
six years, and it is a hit. Every time I
go to a holiday party. It is always a hit,

(04:24):
so much fun to wear. This year, I got a medium,
so it's a just a little bit tighter than in
yours past.

Speaker 2 (04:29):
But I think I'll go with the large again next year.
All right.

Speaker 1 (04:33):
If you want to follow along with the show today,
rich on tech dot tv slash wiki is where you
can find everything I talk about.

Speaker 2 (04:41):
I figured I'm gonna see how much time I have here.

Speaker 1 (04:43):
I want to talk about some of the holiday gifts
that I like, some of the things that I think
are tried and true, some of the gifts I like.
I've got them all linked up on my website, rich
on tech dot, TV slash Shop, and these are the
things that I've tested that I like, I think are cool,
and I'm just gonna go through them. I know it's
gonna be a lot, but I'll try to get through
as many as possible. This I thought was really interesting

(05:04):
from a company called twelve South. They make a lot
of accessories for iOS and Apple products.

Speaker 2 (05:10):
They have what's called the time Porter.

Speaker 1 (05:12):
So if you're like Bobo who changes his sneakers every
day to match his outfit, maybe you change your Apple
watch band to match what you're wearing. And this is
a wall mount where you can display your Apple watch
bands and hold them in there. It's called the time Porter.
That's thirty bucks. I thought that was pretty cool. If
you have one of these Amazon firetvs, I highly recommend

(05:34):
you upgrade your remote control, or if you know someone
that has a fireTV. The Alexa Voice Remote Pro is
really really good. You know why because it has a
few upgrades over the standard remote that comes in the box.

Speaker 2 (05:47):
This is thirty bucks.

Speaker 1 (05:49):
And not only does it have which I think is
the best feature, a remote finder, so you can ask
your fireTV, hey, where's my remote?

Speaker 2 (05:56):
And your remote will beep?

Speaker 1 (05:57):
How many times has your remote got caught in the
seat cushions of your couch?

Speaker 2 (06:01):
Mine? Many times this has saved me.

Speaker 1 (06:05):
It also has backlit buttons, so that means you can
actually see them in the dark. And it's got two
customizable buttons, so yes, they have a couple of buttons.
You can't change like a Netflix shortcut, but you can
program one and.

Speaker 2 (06:18):
Two, so whatever you like.

Speaker 1 (06:19):
Let's say your favorite streaming service, you can just program
that into the button there, and that means you can
go to that quickly. And yes, I say button weird.
I'm from Jersey. What can I say? It's just who
I am. Another product from twelve South I really really
like and I wish I had this during the Zoom days,
during the pandemic. It's called the high Rise and this

(06:41):
is a little you know how you stacked up boxes
to put your computer higher so that the webcam would
look you in the eyes better. Well, this is It's
called the high Rise and it's an adjustable stand for
your computer, and again with all of these products, I
would wait for them to go on sale. So if
you go to that website I mentioned rich on tech
dot tv last Shop, it's going to bring you my
Amazon page. Make sure that you look for stuff that

(07:04):
says on sale or lower price or thirty percent off.
Because I don't recommend buying anything at full price. Just
wait for it to go on sale, put it in
your cart, wait for the price to drop. I've been
playing with the Metaquest three. This is Facebook's newest virtual
reality headset. It's five hundred dollars, so yes, it is expensive,
but it is pretty good. And it's not maybe as

(07:25):
good as the Apple one that's going to come out.
But this is five hundred compared to thirty five hundred,
so what do you expect. It's like a quarter a
fraction of the price. The big improvement with this headset
is the pass through, so now it's much more mixed
reality compared to the old one. The old one you
couldn't the cameras weren't that good if you were looking
at your area around you. This you can actually see

(07:47):
the room you're in and everything is augmented on top
of that. Okay, if you want something really inexpensive that
every single person on your list can use. It is
called the cord brick cord bric. This is a weighted
chord holder. You know how you put a chord on
your desk and as soon as you unplug it from
your computer or laptop or phone, it falls off the

(08:08):
back of the desk and it slides down. Well, this
is a little holder. It's kind of a weighted brick.
It's almost like a rubbery brick that you just put
the cord in and you can put multiple cords in
there so that when you're not using them they actually
stay on your desk. That's twelve bucks. I think you
go buy that without a going on sale. A lot
of people ask me about an antenna for TV. And

(08:29):
this is a company that I have loved for so long.
It's called Mohuhu. They make a compact antenna that is
just about thirty dollars. You plug it into your back
of your TV and it gets all the local stations
you know, depending on how far you are and what
your signal looks like. But I plug this into my
TV to test it out. I've got maybe you know,

(08:49):
thirty forty stations that it picked up and some.

Speaker 2 (08:52):
Of them will come in clearer than others.

Speaker 1 (08:53):
But with digital TV, it's either you get it or
you don't, and they make one that's a thirty mile
range or a fifty mile range. This is a great
microphone that I have discovered if you're trying to get
into podcasting or doing something like that. It's called Austrian
Audio Me Creator MI Creator Studio USB MIC. This is incredible.

(09:14):
It's two hundred dollars, so it's a little on the
price your side, but this is probably one of the
best microphones that I have tested. If you're trying to
do a podcast or anything else. Some of the segments
you hear on this show that are pre recorded, I
record them at home on that and it is incredible.
So it's again the Austrian Audio Me Creator Studio USBC MIC.
So if you have someone in your life that's trying

(09:34):
to start a podcast, it is a great microphone for that. Now,
this is a lot of fun Minioki. I have broken
this out at some of the dinner parties I have
at my house. At the end of the night, when
everyone you knows feeling no pain, having a good time,
I break out the Sway Minioki led Go Mini Karaoke.
This is a portable karaoke system forty five bucks and

(09:58):
it has a nice light on. It's got a microphone
and you just link it up to your Bluetooth phone
and next thing you know, you are doing karaoke. Crowd
pleaser for forty five dollars. So the Sway Minioki is
really fun. Nintendo Switch old ed can't go wrong with that.
It's the highest Nintendo switch. I think next year they're

(10:18):
coming out with the new switch, but this one is
still really fun and people just love this thing. Speaking
of the Fire TV if you need a new one,
the fireTV stick four K Max is the newest, latest, greatest.
It's sixty dollars. Wait for it to go on sale. Okay,
oh wow. They actually have a cheaper savings code, so
if you press redeem, looks like it's thirty dollars. So

(10:43):
the thing about this Fire TV stick four K Max,
which is better than the previous ones, is that it
has what Amazon calls an ambient experience, which means it
shows stuff on your screen when you're not using it.
I've got this tripod selfie stick standing up right in
front of me, right now. I use it to take
my picture on Twitter right now. It's called the Tone

(11:03):
of sixty inch cell phone selfie stick. And this is
a compact tripod. It's really really good. It's twenty three
ninety nine. I keep this in my bag at all times.
If you ever need a sixty inch tripod, it is
incredible and I just keep it in my bag and
you always got a way to do stuff. Now if
you want a smaller tripod, this one is really great.

(11:26):
It's called the Tentacle Pro and I love this tripod.
It is thirty dollars and it's a flexible suction mount tripod.
It sticks anywhere and holds your phone, it holds your GoPro.
It is one of the most creative tripods I've ever used.
I keep this in my bag as well. And they

(11:48):
have a brand new model, the Tentacle Pro. This was
on Shark Tank. I've been in touch with the guy
who started it. He has a great story. He had
like I think ten dollars to his name in his
bank account when he went on Shark Tank and guess what,
he got a deal and the rest is history. He's
doing he's doing pretty well ever since. Let's see oh
anchor nanopower bank. You gotta get one of these. You

(12:10):
plug it into the bottom of your phone. It keeps
it charged, all right. It's all linked up on the
website rich on tech dot tv h slash shop eighty
eight rich one on one eight eight eight seven four
to two four one zero one. You are listening to
rich on tech. Welcome back to rich on Tech. Rich

(12:31):
Demiro here hanging out with you talking technology at triple
eight rich one oh one eighty eight seven four to
two four one zero one. If you don't get through
the first time, be sure to give us another call
because Kim is busy answering those lines. And uh sometimes
you know, it goes to voicemail or it goes to

(12:52):
the I don't even know what it does when it
doesn't when you get too many people. But anyway, if
you don't get through the first time, just give it
another call. Eighty eight rich one on one eight eight
eight seven four to two four one zero one. You
can also go to the website rich on tech dot TV.
Hit contact and I know I gave you a lot
of stuff earlier, so if you want to link to that,

(13:12):
you can go to rich on Tech dot tv slash shop.
Basically the website will give you all. Let's see here,
Larry said, if I'm selling my iPhone fourteen promax, is
it okay to give out the IMEI and serial number?
Can the person asking for it program the phone in
their name before paying me?

Speaker 2 (13:30):
Is this a scam? Larry?

Speaker 1 (13:32):
Typically the IMEI number is the main kind of number
on a phone, on a smartphone, and there are some
scams that can that could involve that, And in general,
if you're selling a smartphone, you do have to be
very careful about the information you give away. I don't
think the person's going to be able to program the

(13:53):
phone in their name because this is an iPhone and
that's connected to you and your account.

Speaker 2 (14:00):
So there is if you go to like swapa.

Speaker 1 (14:02):
Dot com slash Imei, there is an Imei check which
you can put the phone number in there and then
show people that link. So maybe that's a good way
of doing it. But a lot of people do ask
for that serial number. I probably would not give them.
I don't think they need that, But in general I
did ask my friend who sells a lot of phones.

(14:25):
He said that the serial number is a big no no.
The Imei is probably okay, but typically you would give
it out after your paid, and that way the person
can make sure that the Imei is clean, which means
the phone is not stolen. But yeah, you gotta be careful,
especially person to person transactions with smartphones, because there are

(14:48):
just so many scam artists out there, and believe me,
they do try to do some stuff that you and
I can't even think about. Angelina says, what do you
think about the meta Quest three? My son wants it
for Christmas, but he already has the two? Is it
worth getting the three? So the Metaquest two versus the three?

(15:09):
Like I mentioned earlier, the three is double the price
right now, so it's five hundred dollars versus two fifty.
If he already has the two and he likes it,
I mean, I would say probably sell that and get
him the three because the three is going to have
better resolution, it's going to have better pass through video,

(15:29):
and it's going to be faster and so I it
also has better controllers too, longer battery life. I mean,
so there are some advantages, and I think that your
son would probably if he enjoys the one that he
has already, I think he's just gonna like this one
even more. My main concern is if he has the
two and he's not really using it and done don't
get him the three. But if he has the two

(15:50):
and he loves it, then I think the three is
going to be a really nice upgrade, and he can
always sell the two on, you know, something like Facebook,
Marketplace or whatever. Darren Roade in how do I deactivate
the function on my Samsung Galaxy S twenty three plus
that alerts someone who sends me a text that I
read it. I don't want them to see that I
read it. I love your show, Thanks Darren. You can

(16:12):
go into your settings. This is RCS chats. Everyone thinks
only Apple has the lock on the chat messaging with
I message, but no Android phones have this as well.
They call it RCS messaging, and in fact Apple's going
to adopt this as well. But if you go into
your messages app on your Samsung phone, you go into

(16:34):
your settings and then tap RCS chats. RCS stands for
Rich Communications Services, and so if you tap inside that chats,
it says read receipts, and that's what you want to do.
Some people say red receipts. I like to say read receipts.
You know, I guess it's tomato tomato. But if you
disable that functionality, they will not see when you read

(16:56):
their message. You can also disable the typing indicator and
some other options in there. But there's a lot of
real time options that they have built into the messages
app now on both iPhone and Android, and coming next year,
it's going to be much more universal with all of
these features. So when you message someone from an iPhone
to Android or vice versa, it'll work almost the same

(17:19):
way next year. I cannot wait for that. That is
going to be such a big deal. Coming up next,
we've got Steve's Churchin of zipro technology. He is going
to talk about that whole name drop security warning you
probably saw on social media. Eighty eight rich one o
one eight eight eight seven four to two, four to
one zero one. This is rich on Tech. Welcome back

(17:42):
to rich on Tech. Rich Demiro here hanging out with you,
talking tech at eight eight eight rich one oh one
eighty eight seven four to two four one zero one,
the website rich on Tech dot TV. Joining me now
Steve Churchin of Zypro Technology.

Speaker 2 (18:04):
Steve is a.

Speaker 1 (18:05):
Cyber security expert and a great resource. Talk to him
a bunch of times on TV. Welcome to the show,
Steve Rich.

Speaker 3 (18:13):
How are you doing.

Speaker 2 (18:14):
I'm doing fantastic. How are you today?

Speaker 3 (18:16):
Doing wonderful?

Speaker 1 (18:18):
All right, So let's let's talk about this name Drop
security warning. So this was a bunch of police I
guess social media. Police departments posted a warning on like
Facebook and Twitter and all these places about name Drop,
this iOS seventeen feature that lets you bump two phones

(18:38):
together to exchange contact information, and they said you should
turn this off because it's dangerous. You could walk past
someone and they can steal your identity or your at
least your contact info.

Speaker 2 (18:49):
What did you make of this situation?

Speaker 3 (18:51):
Yeah, it's interesting how misconceptions can spread so quickly, especially
in the social media world. This is a perfect example
of how misinformation going viral causes unnecessary concern. I think
the original post was from the Watertown, Massachusetts Police Department,
where they warned parents in the public to turn this

(19:13):
feature off. And the way it was described in the
Facebook post was anybody can essentially get close to your
phone and steal your contact information, your picture, and other
aspects of it. And then this just went viral. Is
every other police department, it seems like, reposted this without
validating any of this information, and us looking at it

(19:36):
from a cybersecurity and privacy point of view, started realizing, no,
that's not really the case, and just one post just
turned into something a lot of fear mongering out there.

Speaker 2 (19:48):
Okay, real quick.

Speaker 1 (19:50):
I just looked up the original post, okay, and I
was wondering if they actually edited it since the original,
and they did so. The original said, with this feature enabled,
anyone can place their phone next to yours or your
child's and automatically receive their contact information and it says
their picture, phone, number, email, and more. And then if
you look at the current iteration, it says oh, with

(20:13):
a tap of your unlocked screen. So they did change
it because they knew that this was kind of fake information.

Speaker 4 (20:20):
That's exactly right.

Speaker 3 (20:21):
That's the post we woke up to Monday morning saying
that anybody can walk by your child's phone and steal
their information. Obviously not true, not the case, and Apple
values privacy, consent in security immensely. That's why this feature
was very well bought out. For this to work, both
phones have to be unlocked, so you can't just walk

(20:42):
up to a locked phone tap your phone on it
and expect to take their information or their contact card
download that onto your phone. So both phones have to
be unlocked, and the tops of both phones need to
be touching, so they can be face to face. The
tops can be touching or they can be on top
of each other. The important part is both users will

(21:03):
receive a prompt asking them what to do. Do you
want to share or do you want to receive? Without
approving that prompt, nothing is happening, No exchange is taking place,
and this only affects new contacts. So new contacts can
be transferred from phone to phone, but doing name drop
won't update a contact. And then each person, any person

(21:25):
can pull their phone away and the transfer immediately stops.
So you can hit the power button on the side
to lock your phone and the transfer stops. So it's
not as if the first what the first post made
it out to be, where anybody can just walk by
your phone and steal your child's information. It's not the case.
So privacy and consent we're a big part of this feature.

Speaker 1 (21:45):
It's so wild how this stuff happens. Because I woke
up to a bunch of people emailing me about this,
and I thought I knew how this feature worked, and
then I was like, well, wait a second, am I wrong?

Speaker 2 (21:55):
Like did I?

Speaker 1 (21:56):
There's no way Apple would do this, And so of
course I grab my wife's phone and I started like
tapping them together in like different ways, and I was like, no,
the screens are they have to be unlocked and you
have to press share for this to happen. And so
of course I had to post on my Instagram to
like clear the air. But by that time things had
gone so viral. But I guess the tech world now

(22:17):
agrees that this was pretty much a case of like misinformation.

Speaker 3 (22:21):
Absolutely, and but it's not for not too because Apple
does have a track record in the past of enabling
features without really publicizing the how to use that feature
or what it's about. So this one was a lot
of hype for nothing. But there have been instances in
the past where you take a look at a feature
and go, I wish I knew about that before it

(22:42):
was automatically turned on my phone.

Speaker 1 (22:44):
Okay, now you have a post on your LinkedIn about
basically what someone could do with your phone even if
it's locked, And so do you want to do you
want to talk about that a little.

Speaker 3 (22:55):
Bit that's a great story too, and it's ironic that
it happened to me, somebody who's been in the cyber
security world for so long. So about a year ago,
I was in London and I'm coming out of the
underground station and just like anybody else does, I'm calling
an uber so I can get to my next destination
from the train station over to my hotel. So I
called the uber, or I went into the app and

(23:17):
ordered an Uber. And as the uber is getting close,
I'm walking up to the curb to meet my right
I can see it coming down the street. Now it's
Christmas time or holiday time, so London's immensely busy during
that time. So as I'm walking up to the curb
and I'm holding out my phone so i can see
the license plate number matches what's on my app, I
feel pressure on my hand and my phone immediately disappeared

(23:40):
from my hand. Oh wow, guy on a bicycle came
by and snatched the phone right out of my hand
as I was standing on the curb to get.

Speaker 4 (23:48):
Into my Uber.

Speaker 2 (23:49):
Oh my gosh.

Speaker 3 (23:51):
So panic sets in, going what do I do?

Speaker 5 (23:53):
What do I do?

Speaker 3 (23:54):
So I make my way to my hotel, I quickly
get on my MacBook to try and track my phone. Well,
this is where the fun starts. I don't remember my
iCloud password. So let it be known that if you
think I find my phone is going to help you
in a situation like this. Unless you can log in

(24:14):
from another device and know your password, you're not getting in.
You're not tracking that phone. So I was able to
finally get in, reset my password, and I get in
and I can see that the last destination of my
phone was probably ten feet from where my phone was stolen.
And I'm going, how is this possible? Because my phone
was locked. My phone immediately as the screen, within ten

(24:36):
seconds goes dark. How did somebody put my phone in
airplane mode? So I called the phone company, or I
called T Mobile. I called all my banks and canceled everything,
and then I made my way down to the Apple
Store because I need a new phone. I'm stuck in London,
I don't have a phone, and I've got work to
do for the next week. I walked into the Apple

(24:56):
store and I explained my situation to a very nice
lady who's helping me, and she said, I'm the fifth
person that evening to walk in with the exact same
problem happening to them, their phone being snatched out of
their hand.

Speaker 1 (25:08):
So they snatched out of your hand when it's when
it's unlocked.

Speaker 3 (25:11):
Basically it was, Yes, it was unlocked, but it locks
right away. As soon as the screen has flipped away
or whatever the setting is, it locks right away.

Speaker 2 (25:19):
Okay.

Speaker 3 (25:20):
So I asked, what what are they going to do
with the phone. It's a brick, it's locked, it's under
my name, it's under my account.

Speaker 5 (25:27):
What can they do?

Speaker 3 (25:28):
Sure, she says, well, they send it off to China
and there's a couple of folks out there that can
rewrite whatever needs to be rewritten, and then they'll take
those phones and then they'll sell sell them in other
countries like Nigeria, like Iraq, like other places.

Speaker 1 (25:44):
So the advice I give people in saying a phone
an iPhone is worthless if it's stolen is not really true.

Speaker 3 (25:49):
It's not really true apparently, And I could follow my
So the interesting part was I could follow my phone
on the Find my iPhone app. So I followed it
from London to Abo. From Abu Dhabi it went to Shenzen,
and from Shenzen it went to Legos, Nigeria. Now, I
don't know what happened in the whole process, but apparently
it's not what we thought. The phone's not a brick.

(26:11):
The lesson learned here and I learned this the hard
way is I thought, when my phone is locked, nobody
can do anything to it. But the default setting on
iPhones is even if the phone is locked, you can
get into control center and put the phone into airplane mode.
So let it be known that if anybody takes your phone,

(26:32):
they can immediately put it into airplane mode and that
stops find my iPhone or anybody else from tracking that
phone and knowing where it is. So, like I said,
I learned in the hard way. But the setting is there.
I've got that setting on now or I've turned it
off now where nothing can be done to my phone
without me personally unlocking it.

Speaker 1 (26:52):
And you can do that by going into settings, face
ID and passcode, and there's a whole bunch of settings
that says you know and they're all on by default,
which is it's like, lets you look at the today view,
notification center, control center, lockscreen, widgets, live activity, Siri, reply
with messages, wallet, all these things that can be done
when your phone is locked, so you want to turn

(27:12):
that off, all those off basically if you don't want this.
Now here's the thing. The iPhone is so good with
face ID. If you're looking at your phone and you
want to use some of these functions, you'll be fine
because it's going to unlock instantly. It's if it's it's
with someone else trying to look at it, they won't
be able to do this stuff.

Speaker 4 (27:28):
That is exactly right.

Speaker 2 (27:29):
Rich stuff.

Speaker 3 (27:30):
You go into face ID settings, turn everything off because
just like you said, you pick up the phone, it's
going to recognize you, it's going to unlock the phone.
Those features are going to be available to you but
nobody else. So you're not losing any functionality by turning
those settings off. You're gaining a lot of value in
privacy and security turning those settings off.

Speaker 2 (27:49):
And two other things I just wanted to touch upon
real quick.

Speaker 1 (27:52):
If you need to find your phone, it's iCloud dot
com slash find from like a web browser, and on
Android they have a similar functionality. If you go to
Android dot com slash find, you can look at where
all of your Android devices are. And then this is
something that you actually inspired me, Steve, when I was
reading about this turning off the stuff. You can actually

(28:12):
ask an iPhone. You can ask Siri, whose phone is this?
And it'll tell you whose phone it is. Now, if
your phone is locked, it will say just the person's
first name, and if it's unlocked, it'll say the person's
full name. And again you if you did turn off
what you're saying, which is Siri when it's locked, they
wouldn't be able to do this at all, so they
won't even know whose phone it is either, right, exactly right,

(28:36):
So we got we gotta go. But in general, you know,
you deal with security stuff all the time, and you
just told a story of how something happened to you
that was very basic. You know, someone you know taking
your phone out of your hand. Do people need to
be worried about this stuff? Should you be concerned about
all your privacy?

Speaker 2 (28:54):
Oh?

Speaker 4 (28:54):
Absolutely?

Speaker 3 (28:55):
I mean, especially with phones costing upwards of fifteen hundred
dollars now almost two thousand dollars. Is absolutely is phones
can be a huge area of huge privacy concern. We
don't realize it, but our entire digital life is bound
to our phone. We don't think about a day to
day but if that phone went missing, even for a
couple of hours, I guarantee you you'd be in panic mode.

Speaker 1 (29:17):
Absolutely, So take shreat the time, take the time to
go through your settings and set things up the way
you want to. Steve Churchin of Zypro Technology, thanks so
much for joining me today. I'll put a link to
your socials on the website. Rich on Tech dot tv
eighty eight rich one O one more rich on Tech
right after this, welcome back to rich on Tech. Rich

(29:43):
Demiro here hanging out with you talking technology at triple
eight rich one on one. That's eight eight eight seven
four to two four to one zero one. Lots of
you like to email as well rich on Tech dot tv.
Hit the contact link and you can submit your question
right there. That is exactly what Robin did. She said,

(30:03):
Please please, please talk about great apps for getting rid
of duplicate photos on the iPhone. Love your show, Well,
there is a built in method to do this on
the iPhone. I don't think it's very good, but it's
a good place to start. So if you go into
your photos app and you go into your albums, you

(30:24):
can actually scroll down to where it says utilities and
there's a link for duplicates, and so it'll show you
the duplicates that it finds on your phone, and on mine,
I have exactly four, so it's not really that great
because I'm sure I have more than four, but it
will give you the option to merge those or delete those.

(30:45):
The app that I think is probably the best one
to do this is called Gemini Gemni Gemini Photos, and
this app is really good because it uses a little
bit of a to kind of figure out pictures that
look similar, not just the exact pictures, so similar shots.

(31:07):
You know how you take a whole bunch of pictures
and then you keep them all in your camera roll. Well,
this will show you those all together and you can
pick just the one that you want to keep. It
can also help you with other stuff like blurry photos
and things like that.

Speaker 2 (31:21):
It's just a really great app.

Speaker 1 (31:23):
The other thing I really like about it is that
you can sort photos, so you can sort to see
your largest videos on your phone, delete a couple of those,
and free up space. Now, the thing about this app
is that it's not going to be free. You're going
to have to pay if you want to truly use
the best features of it, So you know, it's either

(31:45):
five dollars a month, twenty dollars a year, or thirty
five dollars for lifetime. But there is a free level
of the app that you can use without paying, and
so you can check it out and see if it
works for you. Now, I've been testing another app that
I don't like as much, but it is very high
in the store. It's called Cleanup, and you know, you

(32:09):
really basically have to pay to do this stuff.

Speaker 2 (32:12):
So I also, I'm just not sure.

Speaker 1 (32:14):
I don't have a good I don't have a good
recommendation on that app just yet, but it is very
popular on the App store list.

Speaker 2 (32:21):
So again, it's called Cleanup.

Speaker 1 (32:23):
I am still waiting for Google Photos to do this
to give me a good way to sort through my
similar photos.

Speaker 2 (32:29):
Apparently it's coming.

Speaker 1 (32:30):
They've got this feature called stacks, which is going to
stack up the pictures together that look similar, which will
kind of clean up your library, but it's not going
to delete them, but then you could easily go through
in that stack and kind of get rid of some
of those. Now, there is an app that's really cool
and easy and fun. It's called Swipe Wipe, Swipe Wipe,

(32:57):
Swipe Wipe. And this is an app that's just kind
of fun for iOS and Android. It's kind of like
a Tinder, but for your photos. So it will show
you all of the photos that you took in a
month and it will let you just swipe through those now. Again,
this is an app that has a free level of
service but also a paid level, but you can use

(33:17):
it for free until you run into that.

Speaker 2 (33:18):
Roadblock where it says you have to pay.

Speaker 1 (33:20):
And pro tip, by the way, on a lot of
these apps that try to get you to pay, look
very closely in the corners. Many times it looks like
you can't proceed using that app, when in reality there
is a tiny, tiny X that you can't see in
the corner. You tap that X and you can continue
using the app. They're just trying to push you to pay,

(33:42):
but most of the time you can still continue to
use that app. But this one's called Swipe Wipe And
what I try to do is just try to organize
your camera role as you go along. If you wait
until the end of the year to try to go
through all your pictures, it's going to be a nightmare.
So just try to go through them, you know, just
take ten minutes at the end of each day and
just go through your pictures. I do it usually before

(34:03):
I go to sleep, because I take a bunch of
pictures throughout the day, screenshots, all these different things. I
just go ahead and delead them all. All right, let's
go to uh Christine in Huntington Beach. Christine, you're on
with rich Oh Hi, rich Oh.

Speaker 6 (34:17):
I love your show.

Speaker 2 (34:19):
Thank you.

Speaker 6 (34:20):
I always learned so much from you.

Speaker 2 (34:21):
Thank you. That means a lot.

Speaker 7 (34:23):
Oh good.

Speaker 6 (34:24):
Hey, I have a question. So I just recently updated
my iPhone to the what what's.

Speaker 2 (34:30):
Go to release? The seventeen Yes, seventeen yep. Yeah.

Speaker 6 (34:34):
So I'm in sales. So when I call my customers
for my cell phone and I go to leave a message,
sometimes I'll do pound and I play it back because
I want to see if my voicemail was you know,
you know, you can hear it. There was no static,
it didn't fade in or out. Or sometimes maybe I
want to just change my voicemail, my voicemail that I
leave for them, and it's not doing it anymore.

Speaker 1 (34:55):
Yeah, so was there a change, Yes, there was a
big change. Apple has hijacked everyone's voicemail and now voicemail
is happening on your phone, and that's why you can't
do this because this is called live voicemail. And just
like we talked about earlier with name Drop, it is
on by default. So what's happening is your voicemail is

(35:16):
now being handled on the phone itself and not through
your carrier. So if now you can't turn this off
for the person you're calling, but you can go into
settings on your phone and if you want to see
if this is on or off, you can go to
settings and then phone and then you see what's called
live voicemail. Now I've turned it off because I did
not want that. This is tripping up so many people, Christine, and.

Speaker 4 (35:39):
It is it is, yes, yes.

Speaker 1 (35:42):
So Apple sneakily turned this on for everyone. So now
what's happening is when someone calls your phone, your phone
is answering that call, not your carrier. So if you
want to turn it off again, Settings Phone, Live voicemail.
Great question, a lot of people discovering that. Thanks for
calling to rich On Tech eighty eight, rich one On

(36:03):
one eighty eight seven four to two four one zero one.
All right, welcome back, Rich Rich Demurou here rich On Tech,
talking technology with you at Triple eight rich one on
one eighty eight seven.

Speaker 2 (36:16):
Four to two four one zero one.

Speaker 1 (36:20):
I'm giving producer Bobo the evil eye right now because
this is only a song you break out when it
is Christmas, like the day before. You would think it's
the day before Christmas. Here we're only the We're only
into December like the first weekend. But this is a classic.
And yes, I love this song. It's just a matter

(36:42):
of man, this song. It's so wild how long ago
this song was recorded and it is still it's a classic.
I mean, I don't think there's been a Christmas song
that is really like a new Christmas song that's really
taken a hold like this one. This is probably the newest,
and that's probably like twenty years ago. Rich Demiro here

(37:04):
rich on Tech the website for the show rich on
Tech dot tv. You can find me on social media.
I am at rich on Tech on all of the
major platforms. That's Instagram, that's Facebook, that is x And
you can listen to the show as a podcast. Just
go to rich on tech dot tv, subscribe and you'll
never miss a thing. And there are show notes, so

(37:25):
I know I mentioned a lot of things on this show.
Just go to rich on tech dot tv slash wiki
and you can see the live show notes that I
am mentioning in real time, and today I'm tweeting them
as well, or exing them, whatever you want to call it.

Speaker 2 (37:41):
I don't know what they call it these days.

Speaker 1 (37:42):
Coming up this hour, we've got Scott Nap, Amazon's director
of worldwide Buyer Risk Prevention. He's going to talk about
the three Amazon holiday shopping scams. And I know him
onto something when I get an email from someone on
a topic that I'm about to cover on TV or
the radio. So yesterday my mom texted me and she said,

(38:05):
rich Richard. She calls me Richard. She said, I just
got a phone call from someone at Amazon that said
my account and this and that. I said, up, scam.
Just talk to the guy at Amazon, and that's a scam.
So you will learn about these scams as well. I'm
going to tell you about this WhatsApp feature that you
kind of need to know about because if your partner

(38:25):
is keeping some secrets from you, yeah, this is where
they're going to do it. It is it's kind of
like built for cheating. I hate to say that, but
it really is. Let's go to Debbie in the Rocky
Mountains of Tennessee.

Speaker 2 (38:38):
Debbie, you're on with Rich.

Speaker 8 (38:40):
Yes, Smoky Mountains of Tennessee.

Speaker 1 (38:41):
Yes, smokey mountains. Where do we get rocky mountain? Rocky
mountains is Colorado?

Speaker 7 (38:46):
Isn't it right?

Speaker 9 (38:47):
Right?

Speaker 2 (38:47):
Smokey mountains? That sounds so nice?

Speaker 1 (38:49):
Is it just always snowing in the smoky mountains with
like a little fireplace like you know.

Speaker 8 (38:53):
It's pretty. It's pretty nice right now, although it's very cloudy,
hence the name smoky mountains. We had the smoky cloud
out today, so yeah, we've gotten some much needed rain
and is very pleasant here today.

Speaker 2 (39:06):
Very nice. What can I help you with?

Speaker 7 (39:08):
Well?

Speaker 8 (39:08):
I had two things, but the most important one was
my husband and I both have the same phone.

Speaker 2 (39:14):
We charged for the second question.

Speaker 8 (39:15):
Two. Yes, Android, everybody seeds to like the iPhones. Maybe
we should switch over. I don't know.

Speaker 1 (39:21):
No, stay strong, Debbie, don't don't fall.

Speaker 8 (39:25):
The pure pressure was something that specifically Samsung related, But
this happens to both of our phone. Okay, we have
text messages come in. Oftentimes one or two will come in.
You can hear the little click that have come in
and then whoever I'm talking to on the phone can't
hear me anymore, and it happens to him too, so
I've got to hang up and redelling. In fact, I

(39:47):
used the landline today just in case that happened when
I was on the phone here. So does that? Is
that a typical thing that happened? What happens with Samsung's
or Android phones?

Speaker 1 (39:58):
So when okay, you're on the phone, a text message
comes in, and now the person can't hear you ever.

Speaker 8 (40:04):
Again, they can't hear me again. Well, I'll take it.
Sometimes if I wait long enough and there's only been
one or two texts come in, wait a long term time,
we keep saying can you hear me? Kind of you
know questions, and eventually they can usually hear me again.
But usually what happens if we just hang up and
call back again? Oh yeah, but if a string we

(40:25):
have a couple of text strings that have quite a
few people in it, so there's a barrage of those
coming in right right, Yeah, I forget it. You can't
And I've tried turning off the what is it the note?

Speaker 7 (40:38):
What is that?

Speaker 8 (40:39):
Notices?

Speaker 2 (40:39):
It tell you a text like a notification.

Speaker 8 (40:42):
Yeah, silence it and its okay.

Speaker 1 (40:45):
I have not I mean, okay, so I've I've definitely
experienced where if someone texts you, it might interrupt your
call for like a fraction of a second while the
text notification comes through, but I haven't seen where it
continually disables the rest of your Like, that doesn't make
any sense. That's not supposed to be a feature. It's
weird that it's happening to your husband and you on.

Speaker 8 (41:05):
Here, yes on this, And we had Samsung's before this,
before we get the twenty twos. I forget what the
which one, what models it was, but it was we
both had those Samsung's and the same thing happened with those,
so I thought it was something unique to Samsung.

Speaker 2 (41:19):
No, I don't think so.

Speaker 1 (41:20):
The only thing I would think of, Number one, I
think on your messages app, I would try to mute
the notifications for group messages because most of the time,
you know, people get on a tangent and next thing
you know, you're being barraged with notifications. You know, there's
like just so like this happens with me, and you
know I'm on a couple of group chats and it's
just like whoa all of a sudden, so I have
all of those muted.

Speaker 2 (41:41):
That's the first thing I would do.

Speaker 1 (41:43):
The other thing you can do is make sure that
your software is up to date on your phone. I
know they just came out with some new software on
the Samsung. I just updated my test device to this
new one UI six which is totally redesigns everything, so
that may take care of it. I would do the
software update on both. So there's a couple of places
to do software updates on a Samsung, so make sure

(42:04):
you're up to date in all the different places. Number one,
it's the main software update for the phone, which is
the operating system that's under the setting software update. Then
you have your app software update, so that is my
apps under Google Play and you want to update all
your apps there. And then the third place is actually
the Galaxy Store. So if you open up the Galaxy Store,

(42:28):
they will have app updates as well.

Speaker 2 (42:30):
So make sure you're up to date on all those
three things.

Speaker 1 (42:33):
Then I would also go into the Messages app, which
is what Samsung uses for your messages. Go into your
settings there and just make sure that there's in the notifications.
There's a couple of options in there, and so it
says in app notification settings for messages, and so maybe

(42:56):
you can turn off your outgoing and incoming message sounds.
Maybe you that off inside your settings, and that might
help with the problem you're having. So that could be
another way to do it. Now, if none of those
things work, you might just do kind of a full
settings reset on your phone. And you can go into

(43:16):
your settings under reset and there is a reset all
settings and that will reset your security, language, accounts, personal data.

Speaker 2 (43:26):
But you actually you probably don't want to do that.

Speaker 1 (43:28):
Well, actually it'll reset everything except your main settings, So
all of your notification settings and stuff will be reset
to kind of like the factory, but it's not going
to erase anything on your phone.

Speaker 2 (43:39):
But those are the steps that I would take for
that to happen.

Speaker 1 (43:41):
I think realistically, the best feature or the best setting
to change is going to be inside your messages app
and just look for anything that says, you know that
one setting I mentioned about while you're on a call
getting the notifications, because that's what's interrupting your call. So
I think that's your main bet there. Thanks Debbie in
the Smoky Mountains of Tennessee.

Speaker 2 (44:03):
Sounds like such a nice place.

Speaker 1 (44:05):
Speaking of apps, Oh, let's see sh I tell you
about the WhatsApp thing. I should tell you about this
because this I found very interesting. So WhatsApp is introducing
a new feature called secret code for chatlock. This means
that people can set a unique password for their chats
which locks them. Not only this, but they can also
hide their secret chats from the chat list.

Speaker 2 (44:27):
So anything that's locked will not even show up.

Speaker 1 (44:29):
So let's just say you were looking over the shoulder
of someone's phone and they this won't even show up
in their list of chats. So again, this is called
secret code for chatlock, and WhatsApp says this will enhance
chat privacy, so they can set Users can now set
a unique password for their lock chats, which is different
from their phone on lock code. And then users can

(44:54):
take it a step further. They can choose to hide
their locked chats from the chat list, which means you
can only see these chats by entering a secret code
into the search bar. Ooh, that's interesting. And you can
lock a chat just by pressing and holding it with
a long press. And so if you want to hide

(45:14):
a certain chat on your WhatsApp chat list, just long
press it and you can set up this lock chat. Now,
this is not gonna be available immediately to everyone. It
is what's called rolling out. And in the tech world,
I dislike the term rolling out because that means you
may get it today, you may get it in three months.
It just sort of depends. But to me, I do

(45:35):
not like rolling out features because it means that you
do not have them instantly.

Speaker 2 (45:39):
You may, you may not.

Speaker 1 (45:40):
But anyway, WhatsApp, if you have some trust issues with
your partner, you may want to You may want to
school up on this secret code for chat lock because
it definitely seems like it is going to aid and
a bet some some things that people may not want
to think about happening in their relationships. Anyway, maybe there's

(46:01):
some good uses of it. Maybe you just don't want
your kids seeing your secret chat with uh, I don't know.
Maybe you got a sexy chat going on. You don't
want your kids to see that. I'm not saying I
do that, Believe me, I don't.

Speaker 4 (46:14):
I don't.

Speaker 1 (46:14):
I don't understand this whole new You know, these kids
these days, they're sending these, you know, these texts that
I just don't understand.

Speaker 2 (46:21):
Do not send I look, you could do whatever you want.
I'm just not doing that.

Speaker 1 (46:26):
Rich On Tech. At rich On Tech, you can follow
me on social media. Eighty eight rich one on one
eight eight eight seven four to two four one zero one.

Speaker 2 (46:35):
Is this show officially off the rails? I think it is.

Speaker 1 (46:41):
Ball Oh flow right up bringing down the house yesterday
at Jingle Ball. I don't know what's happening today here
on this show. Welcome back to rich On Tech. Rich
Demiro here hanging out with you. I think I just
talked for like a minute, but I was only talking
to Bobo in the booth because I was pressing the
button that only goes to him and not you.

Speaker 2 (47:04):
On the flip side, it could have been worse.

Speaker 1 (47:06):
I could have been saying something really bad and it
would have gone off to you. Bobo has left the building.
He is he has given up on this show. My
name is rich Demiro. Can you see I have a
lot of fun here on Saturdays and Sundays hanging out
with you. It's just the way it is. It's it's
my it's my happy place, and I hope it's yours.

(47:26):
Where were we? We got guests coming up this hour.
Scott Nap is going to talk about holiday shopping scams
at Amazon.

Speaker 2 (47:35):
For now, let's go to Fred and Camio. Fred. You're
on with Rich.

Speaker 10 (47:40):
Hey, Rich, how are you doing?

Speaker 2 (47:41):
I am doing great, Thanks for calling.

Speaker 10 (47:46):
Listen. I'm having a problem. I have an iPhone se
second generation and a Samsung TV, and I used to
be able to project anything, you know, throw it up
onto the screen or it's like and all of a sudden,
I'm only getting the audio. And that even says that
there's a little thing that comes on the TV audio

(48:09):
so I can use I can project Hulu fine from
my phone. But when I want to be part of
like a web meeting where they send you a link,
I used to be able to click on it and
the picture would come up and I'd be fine, and
all of a sudden, it's not.

Speaker 1 (48:27):
A web meeting first, So it's okay, So you're using airplay,
I take it, or well hold on. You have a
Samsung TV though, so Samsung TVs don't typically support that,
do they.

Speaker 10 (48:39):
I Well, I'm sorry. I also have Apple TV.

Speaker 1 (48:42):
Oh, okay, so you're using Apple TV. Yeah, so is
the Apple TV? Okay, so you're going iPhone to Apple TV?

Speaker 10 (48:50):
Correct?

Speaker 1 (48:50):
Okay, Well, so it's dependent on the app, and so
airplay is the is the protocol. So there's a couple
of protocols for streaming something from your phone to a TV.
So there is airplay, which is kind of you know,
a protocol that Apple invented and that will you know,
stream something from your phone to your TV.

Speaker 2 (49:14):
Usually you see a little icon.

Speaker 1 (49:15):
You have to be on the same Wi Fi network
for that to work, and you'll see whatever programming you
have on your phone on your TV.

Speaker 2 (49:22):
Then there's also mirroring.

Speaker 1 (49:24):
Mirroring is when your phone is literally just mirrored onto
your TV, and that may or may not work inside
of certain apps like a you know, a video app
like HBO Max may not allow that. You have to
go through their protocol to stream it to your TV.
Then there's what's called casting, and that is what's from
an an Android phone to It's called casting, so it

(49:47):
goes to a usually a TV that has Chrome Cast
built into that TV. So there's a couple of different protocols.
But when you are casting or using airplay, what you
get is largely dependent on the app itself, what they've
programmed into that app. So if you were able to
do this before with an app like Zoom. It sounds

(50:08):
like you might need to update your apps to get
them to work again. Sounds like there might be something
in the settings that you toggled that may not be
working at this point. But in general, if you're having
issues with something like Airplay or Chrome Cast, you have
to make sure that you are on the same Wi
Fi network, because that's the number one thing. Number two,
I mean, just try restarting everything. That typically helps, because

(50:31):
if something is not working the way you expect and
it used to work that way, it's usually either a
software change or some sort of network change that's causing it. Now,
if you want to try, and this is for if
you're just trying to cast something from your phone to
your TV, there's an app called all Cast, Allcast, All Casts,

(50:54):
and this is an app that is available for both
Android and iOS, and this kind of helps you get
around any issues you might have with casting. I do
believe they charge after a certain amount of use. Oh wow,
this app hasn't been updated in a long time. That's
not good. That's never a good sign when I look
at an app and it hasn't been updated. So the

(51:14):
Android app hasn't been updated since twenty twenty the iOS app.

Speaker 2 (51:19):
It's still connecting, so I can't tell.

Speaker 1 (51:21):
But in general, you know, casting and airplay is really
dependent on what the app allows you to do. So Fred,
if I was in your shoes, I would restart. Just
update all the apps. Update the you know, the Apple
TV apps, make sure those are up to date, make
sure the Apple TV software is up to date, make
sure the phone software is up to date, and the

(51:41):
app that you're using. So go through all that, and
if it's still not working, it sounds like there's been
some sort of change on the app that does not
let you cast.

Speaker 2 (51:50):
The video anymore.

Speaker 1 (51:51):
Now, if it's a if it's a if it's an
app that lets you, you know, video conference, there is
no reason why they shouldn't let you do that on
your big scre So sounds like there's something going on
here that's a little bit more in depth than we
can address here in Troubleshoot because I just can't see
what's happening. Let's see Google Play and Apple have both

(52:13):
named their Apps of the Year.

Speaker 2 (52:17):
Let's start with Apple.

Speaker 1 (52:18):
Apple's App of the Year is All Trails, and this
is a fantastic app. I absolutely love All Trails. It's
not new. I've been using it for a long time.
I think they did this as the app of the
year because it is getting us out of the house
and it's kind of like an app that uses your
screen but also gets you off the screen. So that's
the number one iPhone app of the year.

Speaker 2 (52:41):
Let's see.

Speaker 1 (52:41):
The Mac app of the Year is photo Mater. The
Apple Watch App of the Year is smart Jim. The
iPhone game of the Year is Han Kai Starrail. This
is an app a game that is based on anime,
and by the way, that got the same exact top
game for Google Play. Google Play's top app of the
Year is called Imprint Learn Visually. Imprint Learn Visually. My

(53:06):
son actually downloaded this a couple months ago. He was
ahead of the curve Chat GBT got user's Choice, but
it did not get top app from either of these stores.
More rich on Tech after this. Welcome back to rich
on Tech. Rich DeMuro here talking technology with you at
triple eight.

Speaker 2 (53:26):
Rich one oh one.

Speaker 1 (53:28):
That's eight eight eight seven four to two four one
zero one. I promise if you're on hold, we will
get to you after this. Scott Napp, Amazon's director of
worldwide Buyer Risk Prevention. Recently, I chatted with Scott about
some of the most popular holiday shopping scams that involve Amazon.

(53:51):
First off, let's talk about the holiday shopping season. That's
got to be one of the biggest seasons for Amazon
when it comes to customers fulfilling order and also scams.

Speaker 11 (54:01):
No doubt, the holiday season there's a reason we call
it peak.

Speaker 4 (54:05):
It's the busiest time of year. You know.

Speaker 11 (54:07):
I'm sure you're seeing the same thing. My friends and
family are already hard after it to try to shop
some more and get some things under the tree, as
it were. And as a result with all that increased activity, yes,
we do see increased amounts of scams out there.

Speaker 2 (54:24):
Tell me a little bit about your role at Amazon.

Speaker 4 (54:27):
For buyer risk.

Speaker 11 (54:28):
I essentially, me and my team are lead efforts to
root out fraud and abuse as it affects buyers specifically.
So when we're talking about impersonation scams, we're talking about
folks having account issues or doing different kinds of fraud

(54:49):
on the site. Those are all things that we try
to mitigate prevent from happening.

Speaker 1 (54:55):
So what are some of the common scams or frauds
that we should watch out for when we're hopping online
this holiday season.

Speaker 11 (55:01):
Sure, there's the three big ones. There's a perennial one
that's really popular around the Amazon order confirmation scam, where
you'll get some notice that there's a problem with your
Amazon order and it's normally something kind of expensive, you know,
maybe a tablet or a smartphone, and it's something you

(55:23):
didn't order, so you get a little bit concerned that
you might get charged for something, and then suddenly you're
engaging with a bad actor.

Speaker 4 (55:31):
So that one's kind of pretty steady state.

Speaker 11 (55:34):
But one we've seen two things start to pop up
more as more popular of late.

Speaker 4 (55:39):
One is an email attachment scam.

Speaker 11 (55:42):
Where they'll send you a note that says there's a
problem and your Amazon account's getting ready to be shut down,
and you have to open this attachment to see more
details and the only and inside the attachment they embed
a link that you need to click on to get
more information or contact them.

Speaker 4 (56:00):
The only problem is it directs that.

Speaker 11 (56:01):
Right to a bad actor's website where they now can
collect all kinds of information, including payment information from you,
which isn't great. And then the final one that pops
up has been popping up more this time of year
is Prime membership scams. With the success of Prime Big

(56:21):
Day deals and all the deals that are coming through
the holidays. They'll send these notes that say there's a
problem with your Prime membership. You need to contact us
to get it resolved, and part of that interaction involves
you giving them credit card details or banking information. Some
of them are bold enough to even say pretending to

(56:42):
be Amazon and they'll say, Hey, you need to pay
us a certain amount of money so we can fix
your Prime membership. All these things result in bad actors
getting hold of your payment information and then being able
to use it for their own purposes.

Speaker 1 (56:55):
Now I've seen some of these types of things come
through my email, and not just with Amazon, but with
various big companies' names, and to me, I can readily
identify that they are a scam, but not everyone can
and sometimes they can even be very tricky. And so
do people fall for these? Why do you think people
fall for them? And do these scam artists just keep

(57:17):
getting better and better at what they're doing?

Speaker 11 (57:19):
Rich they are getting better, Like I'm telling you that,
I hear you some of them are super simple. I
shouldn't say super simple they're easier to tell apart if
you know what you're looking for. But they are getting
better and better and better at looking extremely authentic. It's
a real thing that they're getting better and we're seeing. Unfortunately,

(57:44):
being a scam victim is an equal opportunity business. There's
people believe that perhaps older custom consumers are more vulnerable.

Speaker 4 (57:53):
That turns out to not necessarily be the case.

Speaker 11 (57:56):
That it's it's pretty evenly spread across the population.

Speaker 1 (58:01):
What about that idea of customer service from Amazon, because
sometimes finding a phone number, most people want to just
call a phone number, and that could prove to be tricky.
It's an online website, and then people go searching on
Google for a phone number, they find one that may
lead them astray, and that could lead them right into
a scam artist. So explain how to contact Amazon this

(58:23):
holiday season if you need ye.

Speaker 11 (58:26):
No, that's a great point. It's super great because you're
exactly right. Search results can be super misleading people like
so those bad actors are happy to send you phone
numbers that aren't us. Going via the website dot com,
going via the app, you can either go to the
help pages or and there's down and contact us and

(58:46):
then that will get you to our customer service, which
you can trust. If you've gone that path, you know
it's us, and then we can help you out.

Speaker 1 (58:54):
So, because these scam artists continue to get better, how
do we protect ourselves?

Speaker 11 (58:58):
It's being vigilant, if you will, especially when you receive
a communication you didn't expect or you're unsure about. Yes, Amazon,
we do send order confirmation emails, but we don't send
emails telling you there's a problem.

Speaker 4 (59:14):
With your order and you need to click here.

Speaker 11 (59:17):
So if you see a communication and you're not exactly
sure or you didn't expect it when it comes to Amazon,
go to You can always trust our website. Go to
Amazon dot com or go to the app and look.
If it's an order confirmation scam, you can verify your
order right there. You don't need some crazy link or

(59:37):
if there's some other kind of communication, it'll show up
in the message center and that way you will know
that it's us. My biggest piece of advice for people
is to pause, take a beat, and before you click
on a link, before you respond to a text or
a phone call, and just hey, was I expecting this?

Speaker 4 (59:57):
And if not, check it out with the real thing again.

Speaker 1 (01:00:01):
That was Scott Napp, Amazon's director of worldwide Buyer Risk Prevention.
Thanks Scott for explaining to us some of these scams
that involve Amazon. The bottom line is that any large company,
whether it is Amazon, whether it is Walmart, whether it's Microsoft,
whether it's Google, whether it's Apple, scam artists love to

(01:00:23):
latch on to the names of these companies. Why because
they have a large base of customers, so they can
just email a whole bunch of people at once, and
some of those people get that email and say, oh, yeah,
I do have an account with Amazon, and half the
people are saying, no, I don't even have a Bank
of America account. So that's one way. And then the
other thing is that it's recognizable. So when it's Amazon

(01:00:44):
and it says an email that your account is going
to be suspended, you kind of look and you open
up the email and you check it out. So these
kind of scams have been going on forever. Amazon is
just the newest way to do it. But really really
tricky stuff because, as Scott said, these scammers just continue
to get better. Speaking of Amazon, their Black Friday Cyber

(01:01:06):
Monday event, which ran eleven days, was its largest ever
compared to last year's event. Customers purchased over one billion
items during this event, and they saved seventy percent more
compared to last year. And I do believe that because
I noticed this year on Amazon, the prices were really,
really good. I had a lot of stuff in my cart,

(01:01:28):
and I noticed a lot of price drops and stuff
that dropped during those eleven days and then went right
back up on Cyber After Cyber Monday was over, Amazon
says they're going to continue to do deals up until
December twenty fourth. I'm gonna give you my best tip
because I'm the worst gift giver, Like I just my
wife has this way of like I will mention something

(01:01:49):
in passing, Like I'll just be like, oh, I need
a new button for this shirt, and literally Christmas morning,
I'll have that button and I'm like, well, you remembered
that I said that. So there are two people in
this world, two types of people. Some that remember the
things that you say and like write it down secretly
and then get you that gift later, and people like
myself that just I don't.

Speaker 2 (01:02:06):
I'm like clueless.

Speaker 1 (01:02:08):
So there's this Amazon has this top one hundred ish
gift picks, and I will link that up on the
website rich on tech dot tv slash wiki and it
has all of these great gift ideas and you could
just scroll through here and I guarantee you'll find something
for someone on your list. Again, it's the Amazon top
one hundred ish gift list. Let's see Amazon. One other

(01:02:29):
thing to know is that they extended the returns window.
So basically, if you buy anything between now and December
thirty first, you can return it through January thirty first.
So it's a little bit longer than their typical return window,
which is really important because you buy the gift and
then you want to make sure that they can return
it in that time. All right, let's see, we've got

(01:02:51):
the phone number to the show Triple eight Rich one
oh one. That's eight eight eight seven four to two
four one zero one. You can go to the website
rich on tech dot TV. There you can see all
the stories that I do on TV. You could also
see how you can subscribe to this show as a podcast.
You can also follow me on social media. I am
at rich on tech, I'm on Instagram, I'm on Facebook,

(01:03:14):
i am on X and yes, I finally broke down
and paid for the premium subscription on X. So if
you notice I have a blue check next to my name.
Soon you know, here's the thing. This is what put
me over the edge because I was trying to move
over to threads right. I posted about new pens that
I bought, literally pens, and I got so many responses

(01:03:38):
and so much engagement that I was like, you know what,
this platform still has people on, it still has people
using it. Why am I going to give up on
this platform just because everyone hates it?

Speaker 2 (01:03:50):
Yeah, so I'm not.

Speaker 1 (01:03:51):
So I'm still there at rich on Tech on X
but you know, I figured it's it's just kind of
you know, it's an option, let's put it that way.
Coming up, we've got a couple of callers in the queue.
We'll get to them. You are listening to rich on Tech.
Welcome back to rich on Tech. Rich DeMuro here talking

(01:04:13):
technology with you.

Speaker 2 (01:04:14):
Let's go to Liz in San Jose. Liz, you're on
with Rich.

Speaker 6 (01:04:21):
Oh, hi Rich.

Speaker 12 (01:04:22):
I bought an iPhone fifteen Pro recently, and I've been
having some connectivity issues with my with my AirPods, my
Apple airbuds, earbuds things. It just doesn't seem to hold
the connection. Well, I've called Apple and done some troubleshooting

(01:04:42):
with them, and I also called Verizon, my carrier, and
made a few adjustments and changes with them on the phone,
and I'm still having issues. I looked it up on
the internet and there are a lot of other people
must be having issues because the a.

Speaker 13 (01:05:00):
Lot of tutorials on how to connect them and keep
them connected and that kind of thing. Are you aware
of any issues with connectivity? And I've got the newest earbuds,
by the way, they're not old.

Speaker 2 (01:05:14):
Well, first off, I'm curious. Well, number okay, a couple things.

Speaker 1 (01:05:16):
Number One, you can find people complaining about anything online
and specifically when you're searching for something like this, like
you'll find other people and there's a million opinions on things.
I don't think that AirPods as a mass market device
have an issue with keeping a connection because this is
not something that I've ever experienced.

Speaker 2 (01:05:37):
Now.

Speaker 1 (01:05:38):
The only thing I have experienced with AirPods is the
switching issues. And sometimes AirPods like to switch to different
devices and that is a pain, and I will say
that that is annoying. Apple has made the switching faster
and a little bit smarter with the with the latest updates.
But that's the only thing I've seen. AirPods should one

(01:05:58):
hundred percent connect to your phone and stay connected and work.
So I think that number one, you have to rule
out whether there is a manufacturing defect on your AirPods.
I'd also be curious what Verizon told you to do,
because Verizon has nothing to do with this. Verizon handles
the cellular connection on your phone and they don't really

(01:06:20):
have anything to do with what's happening with these AirPods.
So with all of that said, Liz, here are the
steps that I would take to see if we can
get these AirPods to connect better. First off, I would
disconnect the AirPods from my phone, so I would go
into my settings Bluetooth, find the AirPods, press the little eye,
and then say forget this device, and that would be

(01:06:44):
the first thing I would do. Then I would factory
reset the air pods. And so if you look on
the AirPods case itself, there is a little button on
the back and most of the time you never really
even need to press this button unless you're pairing with
an end phone. But if you press and hold that
button for about thirty seconds or sorry, if you let

(01:07:06):
me get you the right directions here. Put the AirPods
in the case, close the lid, wait thirty seconds for
them to kind of settle down. Open the lid, don't
take them out, and then press and hold that setup
button on the back for about fifteen seconds until that
status light flashes. It looks like it's gonna flash amber
and then white. And this is off the Apple support

(01:07:27):
page which tells you how to reset your AirPods completely.
So once you reset them completely, which means they are
back to factory, then I would restart my phone and
then I would reconnect these to your phone. And the
way that you reconnect is just by opening up unlock
your phone, open up the airpod's case next to your phone,
and it should say do you want to connect now?

(01:07:48):
If it already has the name on them or anything
like that, then you probably want to go back and
do the reset again, because they shouldn't automatically connect to
your phone at this point. They should almost be back
to brand new where you're going to have to give
them a name and everything. Those are the steps that
I would take. And if you're still having problems you
can do what's called a settings reset on your iPhone.

(01:08:11):
So if you go into Settings General and then oops, sorry,
I pressed the wrong thing on my phone. Here, if
you go to Settings General, transfer or reset phone, you'll
see an option if you tap reset, it says reset
all settings or reset Network settings. If you tap the
reset Network settings, that is the one that will reset

(01:08:33):
all of your Bluetooth settings. Now you're gonna have to
reconnect to your Wi Fi, You're gonna have to reconnect
all your other Bluetooth devices. But that's sort of a
nuclear option that can help you do that. But if
you're still having problems, Liz, with these staying connected, I
would suspect it's some other device that is nearby that
is connecting to these and that's what's causing the disconnection.

(01:08:53):
Or you've got a defective pair of AirPods, and I
would just petition to Apple to swap those out. Tell
them what a great customer you are and how you
want to use these things, and they're just giving you grief,
and hopefully they will take mercy on you and give
you a new pair. Keep me posted Rich on tech
dot TV, Send me an email, let me know. Let's
go to Rick in Clinton, Mississippi. Rick, you're on with Rich.

Speaker 9 (01:09:16):
Hey, ho's going?

Speaker 2 (01:09:18):
It is going great?

Speaker 9 (01:09:19):
All right? After problem, I've started a little side hustle
to supplement my retirement and I buy storage auctions. Okay,
I found an iPhone seven in one and it powers up.
It looks like it works, and but I need to
reset it to factory settings. I don't have a password,

(01:09:40):
I don't have any iTunes ID or any Apple ID
with it. Is there an easy way to do it?
I found a couple of apps that say they will
do it from my computer, but they want you to
subscribe to their service and all that, and.

Speaker 2 (01:09:55):
Now no need to subscribe to service.

Speaker 1 (01:09:56):
So there are there is a way to do this
without the passcode, but it is going to erase everything
on that device, which of course sounds like what you want.

Speaker 2 (01:10:04):
Now.

Speaker 1 (01:10:05):
The only thing is if this phone is locked to
an account, which pretty much every iPhone is what's called
has activation lock on it, which means once you get
this phone factory reset, when you go to set this
thing up and you go through the process of activating it,
it is going to say this phone is locked to

(01:10:27):
this Apple ID, and it will show you either a
phone number with some of the digits blurred out, or
an email address with some of the portion of that
email address basically redacted, and it will say you must
confirm or get rid of this account activation before we
can proceed, So that may happen. Now, I don't know

(01:10:48):
if that's going to happen. Maybe the person deactivated this
phone and just left it in this storage lock or whatever.

Speaker 2 (01:10:53):
But here's the way to do it.

Speaker 1 (01:10:54):
The first way to do it is probably the easiest way,
and that's just to put your device into recovery mode.
So most of the time, if you restart your device,
it's not going to do this. But on the iPhone
seven specifically, that's what you said. You press and hold
the top button, which is the side button, and the
volume button at the same time. You just keep keep
pressing and holding that as long as you can until

(01:11:16):
you see that recovery mode screen, and then you can
go through the process of connecting this to a computer
and it will completely restore you want to restore, not
update you want to restore, and it will bring that
back to sort of factory settings, erase everything.

Speaker 2 (01:11:31):
Uh.

Speaker 1 (01:11:31):
The website iFixit dot com has a deeper method of
doing this. It's called DFU restore Device Firmware Update, and
this reloads the entire software and firmware of the device,
and so just Google DFU restore and that's another way
of doing this deeper recovery mode on this iPhone seven

(01:11:55):
eight eight rich one oh one eight eight eight seven
four to two four one zero one. Welcome back to
rich on Tech. Rich Demiro here at triple eight rich
one oh one eighty eight seven four to two four
one zero one. You can follow along with the show
online at richon Tech dot tv slash wiki. I put

(01:12:19):
all the uh anything I talk about basically in the
show notes. You can also find me on social media
at rich on Tech. Brenda is in Anaheim, California. Brenda,
you're on with Rich. Welcome to the show.

Speaker 14 (01:12:32):
Hey, Rich, I had a question. I was thinking about
getting the Galaxy the Fold, but then I heard you
talking about the one Was it one plus open?

Speaker 2 (01:12:43):
Sure yet come?

Speaker 14 (01:12:44):
And so I was that's a little bit cheaper because
the Galaxy didn't go on a Black Friday special. So
I was thinking about getting that. But I'm a little
concern first of all, because it's not wireless. I could
live with that, yeah, but if something goes wrong, there's
nowhere are really local to take and I think you
have to send it in And I'm not really I
don't have a tablet, so I wanted to phone. I

(01:13:07):
like the screen, but I'm not really that savly with
the phone uses either. So what do you think about
lee switch? Right now, I have an a seventy one
Galaxy or not Samsung something. It's the older phone and
it's it needs to be replaced.

Speaker 1 (01:13:23):
Yeah, this would be a huge upgrade, you know, from
that phone. So and I agree with you. The one
of the downsides of the one plus brand is you know,
there's no stores and if you do need help with repairs,
I do believe you have to send it in now.
I remember when we did the event with one plus,
they were talking about how they're trying to make repairs

(01:13:45):
a little bit easier. So I think that they have,
you know, done something along those lines. Hopefully you don't
need that, you know. But I think when this, when
you compare this phone to the the Samsung out there,
you know, the z Fold five or the z Flip,
they're not really the z Flip is not really in
the same kind of category because that's more like a
phone that shuts closed.

Speaker 2 (01:14:07):
This is more like a book phone.

Speaker 1 (01:14:09):
The only other phone to compare it to is the
Google Pixel Fold, which I really like as well. So
for me, it would be between the pixel Fold and
the one plus Open. Now, I will tell you, I'm
friends with a bunch of tech folks that are very
serious about this stuff, and they love the one plus Open.

Speaker 2 (01:14:27):
Like I'm not kidding.

Speaker 1 (01:14:28):
I'm in a group chat and it is non stop
just gushing over this phone. So they really do like it,
and you know, I've used it and I think it's
a great phone as well. I think one Plus has
excellent software. The price is I think it's fifteen hundred
right now, plus you can do a trade.

Speaker 14 (01:14:47):
In, right it makes it cheaper than the Galaxy.

Speaker 4 (01:14:51):
Yeah.

Speaker 1 (01:14:52):
I don't know if you're Android, the A seven to
one is going to get you a huge trade in,
But I know they're doing a minimum of two hundred
dollars on the trade in, no matter, no matter what phone.
So I think what it comes down to really is,
you know, if you're concerned about the repair situation, I
would just do a little bit of research and just
look at what they say on their website about the

(01:15:12):
repair process. I do believe you have to send it
in though, so let's see one plus repair service.

Speaker 14 (01:15:19):
Well, I'm hopefully you should need repairs or that would
even need an issue. I just didn't know how big
of an issue it might be.

Speaker 1 (01:15:28):
Yeah, I mean, look, the main thing is the screen,
if there's any sort of like screen issue, you know,
because this is a foldable phone. But yeah, and you
may have to ship your device out and have it
gone for you know, seven to nine days is what
they're saying on there. So I mean that's really the
biggest downside that I see. I think one Plus really
makes a nice product. I think this phone in particular

(01:15:48):
really captured the hearts of a lot of tech reviewers
because they thought that they did something. The Google phone
is a little squat you know, it looks like a
passport olmos. So the screen is kind of an odd size,
and then the fold is really narrow, and so that's
really an odd size too.

Speaker 14 (01:16:08):
It is an outside because I was actually able to
see it at the store.

Speaker 2 (01:16:11):
Yeah, it's it's a little bit.

Speaker 1 (01:16:13):
Yeah to me, it's unusable Brenda the outside screen on
that on that Samsung.

Speaker 2 (01:16:17):
So oh really, Okay, I think if you're willing to
take a chance.

Speaker 1 (01:16:20):
Is there a place to see this one plus in
the store like we're able to sew?

Speaker 14 (01:16:25):
No, I don't think there is. I mean I had
people before I went there, and because I was asking her,
why are you guys A would transfer it or they
could even deal with this phone? And directly, yeah, that's
not a problem. We can transfer it. That's my issue.
So I would love to be able to see it
in person. But I don't know anywhere that actually has
a partem. I thought you only can get it online.

Speaker 1 (01:16:44):
You might, I don't know if you can go to
a best Buy and see it there. You might be
able to do that, Okay. Also, you know one plus
may do some sort of like pop up sometimes you
know where you can see it there. But I mean, look,
you can just you're an Anaheim. You just come to
KTLA and I'll be happy to show you my model. Okay,
you can take a look at it, take it out
a little test drive, you know, so. But I will

(01:17:06):
tell you this, I think, out of all the phones
that I've tested, I think that this is a really
great phone.

Speaker 2 (01:17:10):
I think that the camera is to me a.

Speaker 1 (01:17:14):
Little bit better on the pixel fold but I think
overall this phone is really nice. I think you're gonna
be very happy with it. And again, it is expensive.
You know, there's no denying that these foldable phones are
very expensive. But if you are replacing a computer or
a tablet with it, it can really do everything in
a nice form factor. And know there is no wireless charging,

(01:17:36):
but it does have really really fast wired charging, so
you should be okay if you need to do that.
I think it is a bummer. And that was actually
the biggest debate with all of the tech folks was
the lack of wireless charging. We were pretty bummed out
about that because every phone nowadays has wireless charging, I
mean every single phone. So for me, it would be

(01:17:57):
between the pixel fold and the one plus open. You know,
it just comes down to a matter of personal preference.
So good question, Brenda, and I'm glad you're not afraid
to take that jump into the world of foldaboles. Eighty
eight Rich one on one eight eight eight seven four
to two four to one zero one. We got an
email from Gary. Gary says, hey, Rich I've enjoyed many

(01:18:20):
of your product reviews, like the Ring car camera. Sometimes
when traveling and going into a restaurant, my wife and
I leave our three year old Boston Terrier in her
crate in the car, weather and temperature permitting.

Speaker 2 (01:18:30):
In caps.

Speaker 1 (01:18:32):
I will interrupt our meal a couple of times just
to make sure she's safe. I'd like to mount a
camera that will monitor her inside the vehicle and let
me watch on my iPhone. Can you recommend the best
product on the market today, Gary, Gary, I can't recommend
the best product, but I can recommend a couple of
options that you could look into, because depending on how
much you want to spend.

Speaker 2 (01:18:51):
And uh, you.

Speaker 1 (01:18:52):
Know, you're talking about a cellular dash cam. This is
kind of an emerging market of emerging category because people,
you know, these these are complicated because they always have
to be connected to power and you have to pay
a monthly fee for the connection of the cellular. So
the one that I have used and I think is
actually really good is the ring carcam. It is expensive,

(01:19:14):
it's two hundred and fifty dollars, but it works as
expected if you have a ring system at your house.
This really integrates nicely into that. It is an extra
six dollars a month for the cellular, but it works perfectly.
I've tested this extensively and it is really great and
it's that's a great start. So if you like the
ring stuff, that's a good one. There's a company called Nextsar,

(01:19:37):
which I also really like. They make one called the
Nextsar one Connected dash Cam. This is a four K
dash cam that is on sale right now. It's usually
four hundred. It's two hundred and eighty dollars, and this
one has a connection, so it hasn't. It's a nine
to ninety nine connection fee that's called Nextsar Connect and
that will enable you to see your camera remotely. And

(01:20:01):
again that is a two hundred and eighty dollars camera,
plus ten dollars a month for the cellular option on that.
But Nexsar is really great, and I think what makes
Nexsar so good is their software is really really excellent,
So that's what I like about them. Now, the other
brand that kind of started this whole thing, but I

(01:20:22):
haven't really heard much about them. It's called Owlcam Owl
like the animal owl cam, and they kind of came
out with the first cellular connected dash cam, but it
never really took off because it was very expensive. I
think it was like close to like three four five
hundred dollars when it first came out, and that's really
expensive because, by the way, you can go on Amazon
and get a dash cam for like fifty nine to

(01:20:43):
ninety nine. So when this one came out, the tech
people loved it because it had the cellular connectivity. But
it's very expensive. So you can check out that one
right now. It looks like it's one hundred dollars or sorry,
two hundred dollars, and then the monthly plan is fifteen
dollars a month or one hundred and eighty dollars for
the year. There is a Garmin, a Garman Dashcam Garman

(01:21:07):
dash Cam Live. This made its premiere earlier this year
three hundred and seventy dollars. See the trend with the
prices here. They are very very expensive, but this one
is always connected. It does have an LTE connection inside
and subscription plan required to use that LTE and I
don't have the pricing on that just yet, but that

(01:21:28):
is another option in Garman, obviously a big brand. I
have not tested this one, but I would assume that
their software is pretty good because it is Garment and
that subscription is ten dollars a month. And finally there
is a brand called black View black View Vue. They
have the LTE dashcams as well, and so those have

(01:21:50):
built in four G LTE and Wi Fi and they
have a couple different models. They've got a North American model,
They've got a taxi model and a truck model. You
probably don't need the taxi your truck model, you probably
just need the North American model. And then they have
a couple of other standard those look like a japan only.
So yeah, the one that you want for North America
is a black View sim and that means that you

(01:22:12):
have to go through their LTE, which is depending on
how much you want to spend on that, you're going
to be paying a monthly cost as well. There so
a couple of brands there. I think the one that
I've the most experienced with is the ring Cam. I've
also tested the NEXTSAR and I really like the software
on both of those. But there are options for this,

(01:22:32):
and I think that this is going to be a
growing option because more and more cars, I think, are
going to have this sort of built into it. I
know the Tesla does, I know some of the newer
cars like the Mercedes have a level of dash cam
built in, but they're getting more and more prevalent because
if you get hit and run, you want that recording.
And for your situation where you're trying to monitor a

(01:22:53):
dog inside, I'm not going to comment on leaving the
dog in the car because I don't want to get
the angry emails. So I will just say that I
imagine you're doing the right thing and making sure that
it's safe for this dog to be in there. I've
seen that happen before, so I will leave that at that.
Rich on Tech dot tv is the website eight eight
eight rich one O one eight eight eight seven four

(01:23:15):
to two four one zero one. Coming up this hour,
we're gonna.

Speaker 2 (01:23:19):
Talk to a J. Forsyth of Coop.

Speaker 1 (01:23:21):
He's gonna tell us about a smart chicken coop that
lets you raise chickens in your backyard.

Speaker 2 (01:23:30):
Welcome back to rich on Tech.

Speaker 1 (01:23:31):
Rich DeMuro here hanging out with you, talking technology, listening
to the artist we did not get to see last
night because we had to leave early at jingle Ball,
Olivia Rodrigo. She was kind of the headliner and my
kids could not stay awake. We left to think it
like maybe eleven or midnight.

Speaker 2 (01:23:51):
I don't know.

Speaker 1 (01:23:53):
I thought they could party, but I guess they can't
keep up with old dad. Let's go to uh Mario
on riverside.

Speaker 2 (01:24:01):
You're on with Rich.

Speaker 7 (01:24:03):
Rich likes to sticking my call.

Speaker 9 (01:24:05):
So I have a question.

Speaker 7 (01:24:07):
I was trying to delete a bunch of like music
because I have like an external Seagate external drive, okay,
and and doing so, I deleted a bunch of stuff
that I didn't want, like old pictures and videos and
stuff like that. Is there a program that I can
purchase or a way to get recover that stuff?

Speaker 2 (01:24:30):
So you just you just deleted them. You trashed them?

Speaker 7 (01:24:34):
Yes, and did you go in the trash?

Speaker 2 (01:24:36):
But they're not in the trash?

Speaker 1 (01:24:37):
Okay, That's what I was going to ask, because you know,
if it was in the trash, it would be as
easy as restoring them from there.

Speaker 2 (01:24:42):
Did you do this on a Mac or a PC?

Speaker 4 (01:24:45):
PC?

Speaker 2 (01:24:45):
Okay? So where did they go after you deleted them?

Speaker 7 (01:24:50):
I have no idea. Okay, I've looked in the PC's trash,
I've looked in the Seagate had like a separate kind
of trash, But I have no idea where they win.

Speaker 2 (01:25:01):
Okay.

Speaker 1 (01:25:02):
The mystery of the deleted files, and this is always
very unfortunate when this happens, it happens often. And there
are a couple programs that you can try. Now, if
you're not comfortable doing this yourself, I would say to
go on Yelp, and there are what's called data recovery specialists,
you know, data doctors kind of people. You can search

(01:25:24):
on Yelp for someone near you that can do that. Obviously,
that's going to cost you money. It may cost I
don't even know if they charge just to see this
and just to look at it. But if this is
truly like extremely important, like pictures of your newborn or
something like that you know that you don't have a
backup of, then maybe that's one of the routes you
want to go. But if you're comfortable with just trying
to see if you can do this yourself, there's a

(01:25:46):
couple of programs you can download and see if they
recover these files. And it doesn't sound like you've done
a lot to this drive. Like if you said you
rewrote the whole drive with ones and zeros over every
piece of data, then I'd say probably not. But if
you just literally delete these and then you don't even
remember emptying the trash, so hopefully they're still on there.

Speaker 2 (01:26:04):
Because usually when.

Speaker 1 (01:26:05):
You erase a file on a drive, it's not like
abolishing that file immediately. It's just kind of erasing the
address of that file, like if it was a street
it it would erase the address to that file. And
so the file is still there. You just a computer
doesn't know how to get there, like navigate there, so
you just need a program that can help it navigate
there again. So the first program is called Recouva r

(01:26:29):
E c u v A, and this is made by
a company called c Cleaner, which is a pretty reputable
company for cleaning up computers and things like that. So
this has a free All these programs have a free
version and then a pro version, and obviously you'll be
able to do some somewhat of the recovery with the

(01:26:49):
free but if you really want to recover everything, you'll
probably have to pay for the pro But that's Recouva
r E c u v A, and you'll plug in
your hard drive and it will scan the drive and
see what it can find. If you want to try
another program, there is one called ease us e's E

(01:27:10):
A S E U S Data Recovery Wizard, and this
is a tool that of course again has a free
trial and then a buy now and if you purchase it.

Speaker 2 (01:27:21):
Let's see how much this costs. They have this for
both Mac and PC by the way.

Speaker 1 (01:27:25):
And let's see, so monthly seventy dollars, annually one hundred dollars,
so one hundred bucks. Basically, you're not gonna want to
pay monthly for this. You're gonna want to pay once,
so one hundred dollars for the annual, which is a lot.
I mean, that's a lot for one program, but if
it recovers these files, it's probably worth it. Finally, there
is an app called Stellar Data Recovery s t e

(01:27:48):
l l a R. Stellar Recovery Data Recovery, and again
this is a free download to just kind of preview
what it can do. So you're gonna have toy to
actually use this, but you can download this program for
free and see if it can find anything, and then
once it finds it, you can pay to actually have

(01:28:09):
that data recovered. And I'm trying to see how much
this is to purchase, and it is again eighty nine
ninety nine, So again you're talking about it looks like these.

Speaker 2 (01:28:17):
Programs cost about one hundred dollars.

Speaker 1 (01:28:20):
Let's see what the Recouva costs, because that one they
have a free version as well that will do some
sort of level. It says advanced fil recovery for free.
Let's see four. Let's see how much it says this
twenty five dollars. So that's not too bad. So maybe
take a look at all three of these programs. See
which one you think has the features and kind of

(01:28:42):
looks like the one you want to use. Maybe you
want to start with the twenty five dollars one, see
if it works, and then if not, you can go
and try the one hundred dollars programs. But it is
an expensive kind of thing to do. It's probably cheaper
than hiring someone though, so Mario, good luck and in general,
two two pieces of advice here. Number one, make sure

(01:29:03):
things are back up, backed up. Number two, this can
happen to anyone. I'll be honest, I did this the
other day to my dropbox. I selected a whole bunch
of files all at once, and I deleted them, and
I lost an entire year's worth of videos. And yes,
drop box has a way to recover some of those,
but it did not recover all of them. And it's

(01:29:25):
when you're doing things very fast and you're just clicking
through those menus or you're trying to be quick.

Speaker 2 (01:29:30):
That's when you make mistakes.

Speaker 1 (01:29:32):
Believe me, it can happen to anyone when your mass
deleting stuff, be very slow and methodical and don't do
it all at once.

Speaker 2 (01:29:41):
You are listening to rich on Tech, Welcome back to
rich on Tech.

Speaker 1 (01:29:47):
Rich Demiro here hanging out with you talking technology on
location right now in the Hollywood Hills, and I am
looking at what is a smart chicken coop. Joining me
now to talk about it is aj Forsyth of Coop.

Speaker 2 (01:30:03):
Thanks for joining me.

Speaker 5 (01:30:04):
Oh my gosh, thank you for having me.

Speaker 2 (01:30:05):
So tell me what Coop is.

Speaker 1 (01:30:07):
This is a startup that is basically turning anyone into
a chicken farmer exactly.

Speaker 15 (01:30:13):
So we look at Coop as like the fusion of
smart home technology meets backyard agriculture. So we have an
automatic door that opens and closes in the morning, lets
the chickens out. We have camera systems that are constantly
monitoring your chickens, so we're checking like are their eggs
ready to be collected, Are their predators around?

Speaker 2 (01:30:32):
Is the door open or closed?

Speaker 15 (01:30:34):
And so it's like the goal of the companies to
enable anyone with a backyard to be able to raise chickens.

Speaker 2 (01:30:40):
And what gave you the idea to start this? Did
you raise chickens as a kid?

Speaker 15 (01:30:46):
So I started raising chickens in college in my apartment complex,
which the complex wasn't super happy about. And the whole
idea is that anyone with a backyard should be able
to control their own food supply, so they should be
able to provide for their families, reduce food waste. So
you can feed chickens just about anything. And most people
might not know that the average chicken lays about two

(01:31:07):
hundred and fifty to two hundred and seventy eggs a year,
So if you have five chickens, you're looking at over
twelve hundred eggs a year just from your backyard.

Speaker 1 (01:31:15):
So tell me about the smart coop. Give me the
aspects of what makes this smart totally.

Speaker 15 (01:31:21):
So we have an artificial intelligence and computer vision that's
constantly monitoring the chicken's health, predator detection, et cetera. So
that's done with two cameras, one inside the coop and
one outside. We have an automatic door that I mentioned
opens in the morning and closes after the chickens roost
themselves up at night. And then we have a super

(01:31:41):
innovative litter tray. So like what normally takes thirty minutes
to clean a coop now takes less than two minutes.
You just remove the compostable pulp litter tray, fold it
in half, and you can either compost or throw it out,
and it makes makes taking care of chickens like less
than a couple of minutes a day.

Speaker 2 (01:31:59):
Now, this is not your first startup.

Speaker 1 (01:32:00):
You started a company called eye Cracked, which specialized in
on site iPhone repairs.

Speaker 2 (01:32:08):
Tell me about that company and what you learned there
that you have now brought here totally.

Speaker 15 (01:32:12):
So I started a tech company in college doing nationwide
on demand phone repairs. We ended up launching smart home
installations as well. So I think like ness, thermostats, ring cameras,
et cetera. Built that expanded to a couple of countries,
sold the company to All State in twenty nineteen.

Speaker 5 (01:32:33):
And I've always wanted to. I've always dreamt of, like,
how do you do this fusion of.

Speaker 15 (01:32:37):
Technology and backyard agriculture, and so I've been, honestly, I've
been wanting to start this company for the last ten years,
and I'm finally at a point in my life where
i get to wake up and smile every day because
I get to work with chickens and enable anyone that
is chicken curious, is what we joke about, enable anyone
that wants to to be able to raise backyard chickens
effortlessly right now.

Speaker 2 (01:32:57):
So it may be that in.

Speaker 1 (01:32:59):
Rural areas, people are familiar with this idea, this concept
of backyard chickens. What about in urban places, because this
is really for anywhere in America totally.

Speaker 15 (01:33:09):
So right now in the US, ninety three percent of
cities allow you to raise chickens. So you you do
have issues some occasionally with the homeowners' associations.

Speaker 5 (01:33:20):
Or hoas we are.

Speaker 15 (01:33:22):
Our website actually generates letters that you can send to
your homeowners association and basically they legally have to allow
you to raise chickens if you have if your city does,
which ninety three percent of cities do.

Speaker 5 (01:33:35):
And what's super interesting is.

Speaker 15 (01:33:37):
If you look at where our customers are is this
is not like a rural area only product we're seeing
people are actually wanting to raise chickens on their roofs
of their apartment buildings. We don't really recommend that, but really,
any if you have a backyard and you want to
do this, this is meant for the suburban backyard. This

(01:33:58):
is meant for the busy family that wants to take
care of their health and nutrition. They want to teach
their kids about entrepreneurship raising. You take care of the chickens,
they take care of you. It's really meant for anyone
that wants to and our coop app makes it pretty
effortless and easy to be able.

Speaker 7 (01:34:16):
To do that.

Speaker 1 (01:34:17):
Okay, so tell me about the product you get eggs.
What's the deal with the eggs that you get out
of the coop?

Speaker 5 (01:34:23):
Totally?

Speaker 15 (01:34:24):
So, the average egg in your refrigerator right now is
about thirty to sixty days old, which is which to
me is just crazy, Like I don't need any other
protein that's thirty to sixty days old. And every day
that you have an egg in a refrigerator, you're losing nutrients, micronutrients, vitamins.
You're seeing like protein reduction. And so this whole backyard

(01:34:48):
to table model, which is we talk about backyard to table,
but like every day you open up your coop and
you have six fresh eggs that literally the food that
you fed your chickens yesterday become eggs today. So we're
super passionate about people being able to own their own
food supply and take care of their families.

Speaker 2 (01:35:07):
And where do I get the chickens?

Speaker 5 (01:35:10):
That's funny, So you can get chickens at local feed stores.

Speaker 15 (01:35:13):
So Tractor Supply has twenty one hundred stores around the
US right now. There's also hatcheries, so we work with
a number of hatcheries where you can order chickens online
and they'll ship day old chicks. So a lot of
people don't know that baby chicks don't need food or
water for the first twenty four to forty eight hours,
and so USPS will actually ship you chicks that arrive

(01:35:37):
at your local post office and you just go pick
them up on you typically on Wednesday mornings when they arrive.

Speaker 1 (01:35:43):
So a setup like this really appeals to someone like
myself who may not consider growing and harvesting eggs in
my backyard, but now that there's tech involved, you've got
me interested. So do you feel like the tech aspect
is really what brings people in and makes this easy.
Do you think this could really make anyone a backyard farmer?

Speaker 15 (01:36:03):
Yes, totally, So I think that with the camera systems
and AI from what we're doing, it's peace of mind.
So this is saying it does predator detection. We have
about a six million image database of all different types
of predators, so we can say, hey, rich raccoon's detected,
all six chickens are safe, the door is closed, and

(01:36:23):
it's just peace of mind, like you can see in
real time what's happening in your coup.

Speaker 5 (01:36:28):
Long term, we're gonna partner.

Speaker 15 (01:36:30):
With feed stores and so think like a chewy dot
com or tractor supply where we'll actually ship you food
so you won't have to go to the store anymore.
And then like cleaning is just like the easiest thing
in the world. As I mentioned, it took a twenty
minute job down to two minutes with our patented litter trays,
which which people seem to like that they can spend

(01:36:53):
a few minutes day adding food or water, and if
the coop needs to be cleaned about once every two weeks,
it makes it like super breezy.

Speaker 1 (01:37:01):
Do you see this expanding into other animals, into other
Are we gonna have a whole farm in the backyard.

Speaker 15 (01:37:07):
So that's a great question. So we've never talked about
that publicly. We do plan on using our camera systems
for backyard monitoring. So think, hey, Rich, coyotes in your backyard,
or hey, a possum is living under your house and
it's and we're recording it. So we're we're definitely looking
at other verticals, but for sure we're focused on chickens

(01:37:28):
right now.

Speaker 2 (01:37:29):
How much does a coop cost?

Speaker 5 (01:37:31):
So right now our.

Speaker 15 (01:37:32):
Coops are nineteen hundred and ninety five dollars, so just
under two thousand dollars. What's what's interesting is we're getting
a ton of feedback from our existing customers when they're
like when they receive it, they're like, holy cow, the
quality of this is like is incredible. You guys should
charge more. I don't think we're going to. I'm actually
trying to push the price down. But right now, two
thousand dollars can get you a coup ship to your

(01:37:54):
house as soon as tomorrow.

Speaker 1 (01:37:56):
And what about subscriptions for the cameras anything else that includes.

Speaker 15 (01:38:00):
We do a twenty dollars a month subscription, which is
thirty days of video storage that covers the like the
smart cameras, that covers the litter tray, so it makes
cleaning super easy. And that is twenty dollars a month.
And then we also for existing coop owners that don't
have our product, we sell actually just the automatic door
and camera system separately, so you can retrofit your existing

(01:38:23):
coop with Coop's technology, and that's seven dollars a month.

Speaker 7 (01:38:26):
Is this fun?

Speaker 2 (01:38:27):
Is this more fun than your last startup?

Speaker 5 (01:38:29):
I would say anything's more fun than my last startup.

Speaker 4 (01:38:32):
Yeah.

Speaker 15 (01:38:33):
I get to wake up every day smiling and laughing,
Like who doesn't love chickens? Like it is the most
fun company that I get to work on. And I
have the best team in the world right now, Like
I couldn't tell you how much I'm enjoying this.

Speaker 1 (01:38:45):
And I imagine a lot of chicken jokes. The chicken
puns are just there every day. What's the website that
we can go to to learn more?

Speaker 5 (01:38:53):
Totally?

Speaker 15 (01:38:53):
So it's the company is called Coop and it's www
dot Coop dot farm, So there's no dot com, it's
just Coop dot farm.

Speaker 5 (01:39:01):
And we'd love to have people check it out if
you're interested.

Speaker 2 (01:39:04):
Aj Forsy, thanks so much for joining me today.

Speaker 5 (01:39:06):
Thank you for having me.

Speaker 2 (01:39:07):
All right, you can learn more about Coop. I'll link
it up on my website. Just go to rich on
Tech dot tv.

Speaker 1 (01:39:12):
What do you think of the idea of chickens in
your backyard with a smart coop?

Speaker 2 (01:39:16):
Let me know triple eight rich one oh one.

Speaker 1 (01:39:18):
That's eight eight eight seven four to two four to
one zero one more rich on Tech come your way
right after this. Beyonce's got the new renaissance. You had
Taylor Swift in the theaters, now you've got Beyonce in
the theaters. I guess that's the new trend. I'll wait

(01:39:41):
till they come out on the home video. So much easier, Uh,
Welcome back to rich on Tech. Rich Demiro here talking
technology with you, and it is time. Well not yet.
We're gonna get to the feedback segment in just a minute.
You know, I go back and forth between the feedback
and the feedbag, but you know you seem to like feedback.
Maybe all we got chickens in the show, we've got

(01:40:01):
feedbag all kinds of animal related stuff here. Let me
just get through a few stories before we get to
the feedbag. Tesla Cybertruck. Tesla deliveries have begun of the
cyber truck. I think it took four years for this
to come out. It's got a stainless steel frame, armored glass.
They showed I don't know if you saw the video
of this, but they showed someone like just shooting up

(01:40:22):
this car and it was just wild. Towing capacity eleven
thousand pounds, let's see zero to sixty and as little
as two point six seconds. I don't think the glass
is like rock resistant, but it was. It's pretty resilient.
Rear wheel drive is gonna start at fifty thousand with
a two hundred and fifty mile range. That's gonna be

(01:40:43):
available in twenty twenty five. All wheel drives seven about
seventy thousand deliveries next year, three hundred and forty mile range.
The cyber Beast ninety seven thousand dollars three hundred and
twenty mile range. Of course, all of those prices include
the tax credit and the gas savings, which I don't like.
How the Tesla website does that. Just give me like
the real price. Let's see what else? Oh you gotay,

(01:41:05):
two hundred and fifty dollars for a reservation if you
want one of these, and that's it. I think they
delivered ten of them for the first event ever. Note
you know, you heard my whole thing about Evernote with
its you know, payment and all this stuff. Well now
they are limiting free users to just fifty notes. So
this is new restrictions. Free users get just fifty notes

(01:41:27):
and one notebook per account that starts on December fourth,
twenty twenty three. This is a significant reduction from the
previous free limit, which is already pretty limiting. Here's the problem.
This is going to cause people to not use evernoe.
Do they not want anyone to sign up for this?
I don't know what their methodology is here. I'm paying
like one hundred and thirty dollars a year for this

(01:41:47):
program only because I love how it helps me organize
this show. Otherwise I would use a different program if
I was personally doing notes. You've got so many to
choose from. I'd say Baar notes if you're on the iOS,
some Apple notes. If you're on iOS, Google, keep Notion, Obsidian.
There are so many note taping apps, Joplin, open sourced

(01:42:10):
and Google's Nest cameras can now monitor your garage door
with AI. I don't know about you, but I always
run outside to see if my garage door is open,
and most of the time it's not, sometimes it is.
Now you can just have your nestcam send you a
notification starting now, so update your software set it up
in the app. It will tell you when your garage

(01:42:30):
door is open or closed. Uses AI for that. All right,
without further ado, Let's get to the feedbag feedback segment.
Let's see we asked. I talked about my personal recommendations
for apps last week, and people submitted theirs. Anna said
she likes cam Scanner to scan email and file documents. Yes,

(01:42:52):
that's a very popular one. Chris said. Two of my
favorite apps. Scannable my number one favorite app, uses my
phone to scan and upload in PA for jpeg. Takes
out the shadows and wrinkles nicely, automatically finds the scanned areas.

Speaker 2 (01:43:07):
Scannable is from ever Note, or at least it was.

Speaker 1 (01:43:09):
I'm not sure they're still updating that app, but that
was one of my favorite scanning apps for a very
long time. Let's see if it's been updated recently. I
don't know why my internet is really slow today. While
that's loading, let's go his other favorite app.

Speaker 10 (01:43:23):
There.

Speaker 1 (01:43:23):
It is last updated on December twenty twenty two. Okay,
so it's still getting updated. Scannable is really really good.

Speaker 2 (01:43:31):
I love that app.

Speaker 1 (01:43:32):
Chris says his other favorite is Paprika three. This is
an excellent recipe manager. I haven't tried the one you mentioned,
but Paprika has so many incredible features and it grabs
the just the necessary components of an online recipe. That's
what I liked about the one I mentioned, which is
a recipe keeper. You can see all the apps I
like at rich on tech dot tv. Look for my
favorite apps of twenty twenty three. Yvonne says RV Parky

(01:43:57):
for RV road trip planning. It's easy to use, and
it supports exporting to a file that navigators like Garmin
use and ground News collects news articles and rates their
bias left right center and also their factual accuracy. It
shows you how media coverages tilts based on their audience.

Speaker 2 (01:44:15):
Interesting. Let's see.

Speaker 1 (01:44:19):
Randall says, I have a z flip since day one.
I've also traded in a Samsung S twenty three. I
do not agree with your statement phone screen is unusable.
I find it better than the S twenty three ps
Apple phone suck.

Speaker 2 (01:44:33):
Randall.

Speaker 1 (01:44:33):
I did not say that z flip was unusable. I
said the fold five was unusable to me, not to everyone.
But I think that the narrow screen does present its challenges.
But I think the z flip is excellent. In fact,
I encourage you to get a z flip if you
have a standard Samsung phone. It's basically a Samsung phone
that folds in half.

Speaker 2 (01:44:52):
So yeah, go for it.

Speaker 1 (01:44:54):
Jefferson Graham, friend of the show, says, I was just
listening to the podcast the woman who wanted a smaller
file size on our photos. Apple defaults to hi C,
which is the smaller size half the size of JPEG.

Speaker 2 (01:45:07):
Did some testing.

Speaker 1 (01:45:08):
You have a couple of options in your settings when
it comes to your photos. You can go into settings
Camera formats, and there is a format called in the
new phone HCHIF, which is the efficient format, and then
there's most compatible, which is JPEG. Jefferson photographer extraordinaire. He
likes JPEG. It is much more widely universal. But the

(01:45:29):
math is this default is twenty four megapixels on the
new phones. HIF is two point three megabytes. Twenty four
megapixels of JPEG is four megabytes, so that's like almost double.
Twelve megapixel ACHIF is one point seven megabytes, twelve megapixel
JPEG is three point two. So if you want the
most out of your phone, I would I would say

(01:45:51):
go with the efficient one, which is the HIF or
the hi C. It's just not always compatible with everything.
Like I just try to post a picture to Twitter
and I had to convert the HIF file to a JPEG.
Steve on Instagram says I wanted to quickly share my
RV experience.

Speaker 2 (01:46:09):
This past week.

Speaker 1 (01:46:11):
We purchased a twenty twenty one Mustang mock Ex Route
one model two years ago and just took our first
long road trip to Lake Tahoe from South Orange County.
Usually it's an eight to ten hour trip. It turned
into a fifteen hour trip. The charge stations we found
either didn't work or they took an hour to get
a full charge, four stops to get to Tahoe. Once
we made it, we found a charge point station which

(01:46:31):
was gonna take thirteen hours for a full charge. Don't
want to bore you, but the point is they need
to get the charge times down and safer charge points
for filling, as well as maintenance on the stations. Before
I purchased another one. Steve from Instagram Steve, I hear you, buddy,
That's what I talked about de Rivian. They need to
get this charging situation figured out. Tesla's got it and

(01:46:52):
next year it's gonna get a lot better. But we'll see.
Chuck says, I just bought the one plus fold and
I love it. Highly recommended.

Speaker 2 (01:47:00):
There you go.

Speaker 1 (01:47:00):
We had a caller earlier Brenda asked about that. There
you go, Let's see what else do we have. Jeff
from Frisco, Texas that I found this charger a few
weeks ago and everyone loves it. Thought you might want
to share. Love the show. A sent an Amazon link
that has a portable charger that has all the different
outputs USB, C micro, USB, Lightning might be overkilled, but

(01:47:24):
it's thirty bucks. Not a bad deal, all right. If
you can believe it, that's going to do it for
this episode of the show. You can find links to
everything I mentioned on my website. Just go to rich
on tech dot tv for the show notes. You can
find me on social media. I am on rich On
tech on all of the socials. Coming up next week,
I will talk about more technology. I don't know what

(01:47:46):
I've planned, so we'll just leave it there. More of
your calls, more of your text, all that good stuff.
Thank you so much for listening. There are so many
ways you can spend your time. I do appreciate you
spending it right here with me. Thank you to everyone
who makes this show possible. We've got Kim on the
phone lines. We've got Bobo Bobo on the board. My

(01:48:07):
name is rich Demiro, and I think.

Speaker 2 (01:48:10):
That does it.

Speaker 1 (01:48:11):
We've got Bill I don't know. There's a lot of
people that make this show possible. And thank you for
listening to our holiday music this week. Anyway, get those
emails to me Rich on tech dot TV. Hit contact.
We'll see you next week.
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Host

Rich DeMuro

Rich DeMuro

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