July 22, 2025 • 23 mins
Anyone can file a complaint if they believe there has been a violation of the Health Insurance Portability and Accountability Act.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
So a bunch of healthcare workers were discussing the most
egregious hip of violations that they've seen.
Speaker 2 (00:07):
Oh damn, dude.
Speaker 3 (00:12):
I hope some are able to be laughed off and
they're not all tragic.
Speaker 1 (00:18):
I worked in a small rural healthcare clinic. By the
time a patient got home after an appointment, her family
already knew that she was pregnant.
Speaker 2 (00:29):
Good things.
Speaker 1 (00:30):
She was happy about it, and she did not want
to pursue any action against the clinic. The staff involved
had some disciplinary action, but they did not get fired.
Speaker 4 (00:40):
That's a bad one.
Speaker 1 (00:43):
So they called the house and told the people, Oh,
you're Mary's pregnant.
Speaker 3 (00:47):
The people living in small towns know that that is Oh,
that's the thing is possible. I mean, does that happen, Kristen?
Do everybody uses the same doctor.
Speaker 1 (00:58):
If you went in and let's say you were pregnant
by the time you got home, would your family already know?
Speaker 2 (01:04):
Probably? Well, yeah, because my kin is kin with Kristen's
mom's kin. I work at a nationally known hospital.
Speaker 1 (01:14):
It never fails that every time a celebrity comes in,
someone gets fired for looking at their chart. I bet
that goes on all the time. And by the way,
if I'm being honest, I would.
Speaker 2 (01:25):
I would.
Speaker 1 (01:25):
I would not be able to help myself because you know,
it's just as easy as uh huh any patient, famous patient. Okay,
what I mean by that is any level of fame.
Speaker 2 (01:39):
Yeah. Yeah, if I recognize the name, I'm looking.
Speaker 1 (01:45):
But you're not then looking to call TMZ No. No, no, no,
I'm just looking to text my friends. Yeah, no, I would.
I would be guilty of that. This happened to me.
I was getting a physical for life insurance. The person
doing the physical with someone I knew from work. The
person did insurance physicals as a second job. So imagine
(02:10):
give me somebody like like Jen in the pit her
secondary job as she does insurance physicals. I'm getting my
insurance physical. Loll and behold Jen's at my house.
Speaker 4 (02:21):
That would be shocking.
Speaker 5 (02:22):
Yeah.
Speaker 6 (02:22):
Would you be like, yeah, I'm gonna reschedule.
Speaker 2 (02:25):
No, I wouldn't.
Speaker 1 (02:25):
I mean, at that point, you probably think, here's somebody
I know. Everything's fine, they'll come over. If anything, they'll
help you out.
Speaker 3 (02:31):
Seriously, if it's a life insurance absolutely that nurse came
to my house was buy the book.
Speaker 2 (02:39):
Yeah.
Speaker 1 (02:39):
No, but you would think gen's here. Is she gonna
she'll look the other way? Maybe she won't put down
that I smoke.
Speaker 3 (02:45):
I said to the woman that came to our place,
do you do you have to put down that my
dad died of lung cancer. It's from cigarettes. It's not
something that we inherited. Yep, oh okay, maybe yea, and
I would go, you know what.
Speaker 1 (03:02):
We don't just keep that between us anyway. I was
getting a physical for life insurance. The person doing the
physical with someone I knew from work. I had to
tell her that I was newly pregnant for the paperwork.
I told her to please not say anything because I
was still early in the first trimester and wasn't ready
to tell anyone outside of immediate family. I'm at work
(03:22):
a few days later and someone congratulated me on the pregnancy.
Speaker 2 (03:25):
I'm like, what the hell? How did you know?
Speaker 6 (03:28):
One guess.
Speaker 1 (03:31):
And a job sales and not at all medical related
that I used to work was constantly getting faxes from
a local doctor's office meant for a hospital. The contents
were orders for procedures and included detailed medical histories. We
(03:53):
called the doctor's office multiple times to inform them that
they were leaking private info. But it just kept coming
for months. Then I started calling the patients instead. Someone
finally must have raised the stink that I wouldn't do.
I wouldn't start calling the patient to go, hey, just
(04:13):
so you know they're lencoln. I would just sit there
and go, maybe I'll know this one, Maybe I'll know
this one.
Speaker 4 (04:20):
Come on IMDb.
Speaker 1 (04:26):
I once saw a specialist at a major hospital in
the largest city in my state.
Speaker 2 (04:31):
People are being quiet.
Speaker 1 (04:34):
I had just pulled onto the interstate when I took
a call hands free from one of my best friends.
He said, Hey, is your social Security number?
Speaker 2 (04:42):
Blank blank? Blank blank blank.
Speaker 1 (04:44):
He got it perfectly right, because he said, I'm at
the doctor's office in the waiting room, and your entire
paper chart is just laying open on the check in counter.
There's no staff around right now. I didn't know you
were allergic to blank.
Speaker 4 (05:03):
Wow. The lobbies.
Speaker 3 (05:05):
I feel like just the the announcing of who's next
seems like it should be more private.
Speaker 2 (05:13):
The well, I tell you, just give you a number.
Speaker 3 (05:17):
Like Alan Cummings style, tap me on the shoulder, walk around.
Speaker 2 (05:23):
No, but they what do you care that they call
your name?
Speaker 4 (05:25):
That's the violation of it either I understand it just
seems so pronounced it. Yeah, that's my problem with it.
I guess.
Speaker 2 (05:36):
So what do you want him to say?
Speaker 1 (05:38):
Or when they say Tyler Molnar, why don't you go, well,
I'm a sales medical rap.
Speaker 6 (05:44):
I'm fine.
Speaker 2 (05:46):
They have to call you.
Speaker 3 (05:48):
You could be in say not you're picturing. Perhaps just
like a general practitioner. You could be be at an office.
Maybe that you you don't want people to know you're visiting.
Speaker 1 (06:02):
I had an ex who got fired on their first
day for verbally giving someone their positive HIV results in
the middle of a crowded waiting room.
Speaker 2 (06:09):
See that's a results at the lobby.
Speaker 1 (06:12):
Yeah, Tyler Molnar, Oh good, I have some results for you.
Speaker 2 (06:17):
Line one. Hi, Elliet the morning.
Speaker 7 (06:21):
Hey Ellie, what's going on?
Speaker 2 (06:22):
Bub Hey good? What's going on?
Speaker 7 (06:24):
Not a whole lot?
Speaker 3 (06:25):
Hey.
Speaker 7 (06:25):
When I was growing up, I having their muscular disease
and my orthopedic surgeon was doctor Silverstein in Baltimore. Come
to find out, he was the orthopedic surgeon for the
Baltimore Orioles. So while I was waiting in the waiting
room one day, I was standing by the counter and
I noticed cal Ripkin's funge number and address laying there.
Speaker 3 (06:45):
In the book.
Speaker 7 (06:46):
So I decided I decided to write it down.
Speaker 2 (06:53):
Now, did you ever call cal?
Speaker 7 (06:56):
I tried one time and then I chickened out, and
I have I've just got rid of it.
Speaker 1 (07:00):
Number. I don't blame you. I would have written it
down also, I have no problem.
Speaker 2 (07:06):
Thank you, sir, Thank you.
Speaker 3 (07:08):
From Instagram. Elliott would be way worse with coworkers or
friends or family than any celebrity.
Speaker 1 (07:16):
Oh that's true, that is true mostly Wait, coworkers, co workers,
number one, family, friends, it depends.
Speaker 4 (07:28):
I already acquaintances.
Speaker 2 (07:30):
You don't know all family, Jackie and the two boys.
Speaker 4 (07:33):
That's immediate family.
Speaker 2 (07:35):
Oh well, none of my other family lives around here.
Speaker 4 (07:38):
That's fair, that's fair.
Speaker 2 (07:39):
Co workers?
Speaker 6 (07:40):
Oh yes, friends, Yeah, yeah, you should be eaten. Then
I saw your A one C, Diane.
Speaker 2 (07:45):
You think I care about a A one C? You
know what that is?
Speaker 1 (07:48):
No, I wouldn't even. I wouldn't know what's high. I
wouldn't know what's low. But could you imagine like a
bunch of you guys used to have the same Dennis. Now, Dennis,
I don't care. What are you gonna do? Liz Handler
had a root canal. Who cares? But if Liz Handler's
got anal fissures, you bet, I'm gonna.
Speaker 4 (08:04):
Know from rail.
Speaker 3 (08:06):
Sometimes when they read out your prescription at the pharmacy,
I feel like it's informing everyone in line.
Speaker 4 (08:13):
I don't like it.
Speaker 1 (08:14):
The pharmacy is a weird one because you're supposed to
all the way at the end. At least this on
my CVS works all the way at the end is
the consultation counter. Yeah, but they all do it at
the pickup window, and I'm like, you know, I can
hear you.
Speaker 2 (08:29):
I hear everything that's going on.
Speaker 4 (08:31):
He's not thinking that, he's saying.
Speaker 6 (08:33):
It, and you're like googling whatever the medication is.
Speaker 1 (08:36):
Well, I told you there was that one person whose
eyes were like real red in their skin was yellow,
And I was like, Oh, go to the consultation end.
Speaker 2 (08:44):
What if that's airborne?
Speaker 8 (08:47):
Now?
Speaker 4 (08:47):
What is a one C?
Speaker 2 (08:49):
I don't care about. What isn't a one sea?
Speaker 6 (08:51):
Isn't that whether or not you're pre diabetic?
Speaker 2 (08:53):
Yeah, I don't care. I could. Yeah, let's see how
do you look?
Speaker 1 (08:56):
Yeah?
Speaker 2 (08:57):
Probably?
Speaker 1 (09:00):
We purchased a used copier previously owned by a medical clinic.
They didn't clear the copier memory before delivery, and it
had hundreds of patient file forms stored on it, including
sensitive demographic data and social security numbers.
Speaker 3 (09:17):
Jesus, I won't even hook a car to my phone
when I rent it.
Speaker 2 (09:21):
Oh, I do that all the time.
Speaker 6 (09:24):
They told you you're not supposed to do that.
Speaker 2 (09:25):
You have to delete it, and so should this.
Speaker 3 (09:29):
They should have protocol when they're getting rid of machines
and equipment.
Speaker 1 (09:34):
We do inpatient hospice, on our on our oncology floor.
Speaker 4 (09:39):
Why are you smiling?
Speaker 1 (09:40):
Night nurse called the family of a different patient to
let them know the patient died. In the details about
what was next, Needless to say, daughter of the patient
was still very much alive.
Speaker 2 (09:50):
And super pissed.
Speaker 3 (09:53):
See is that a hippo violation or is that just
a boneheaded We'll stay well, these are all boneheaded mistakes.
Speaker 1 (10:02):
But it is a.
Speaker 3 (10:04):
Violation, Okay, it doesn't seem as nefarious as some of
the others.
Speaker 1 (10:14):
I was with my brother in law niece in the
emergency room because they had been in a car accident,
nothing too serious, but the niece was a baby and
needed the once over, and my brother in law was
having back pain. The er doctor walked into the room
to speak with them and got a phone call. He
takes the phone call, and, still in the private er
room with my family, proceeds to give and spell the name,
(10:38):
date of birth, previous medical history, and current condition of
another patient.
Speaker 2 (10:43):
We all sat there in awe.
Speaker 1 (10:45):
I worked at a hospital at the time and knew
this was a very serious violation that wouldn't bother me.
Speaker 4 (10:54):
Katie writes on Facebook.
Speaker 3 (10:56):
I don't know if this is the pharmacist or just
the doctor's office. I hate when they ask if your
phone number and address are the same by loudly announcing
them both. Just ask me are they the same?
Speaker 1 (11:11):
Uh?
Speaker 2 (11:12):
Mister ripkin Lyne to Hi Elliott in the morning? Elliott, Hey,
what's going on?
Speaker 9 (11:20):
Dude? Styles Everett Washington.
Speaker 2 (11:23):
Hey, what's going on?
Speaker 7 (11:25):
Hey man?
Speaker 10 (11:27):
I used to work for a telecom company back there
in Marylands.
Speaker 7 (11:31):
Can you hear me now? And I had an employee
who got fired for looking up Mr Yager's address on our.
Speaker 1 (11:44):
I didn't think of that, but doctor's office or telephone service,
I would look it all up.
Speaker 2 (11:49):
That's good, thank you, sir.
Speaker 1 (11:52):
I did consulting at a clinic and one of the
doctors always took all the lab results home to sign off.
Speaker 2 (11:58):
One day, the.
Speaker 1 (11:59):
Doctor stopped for she left about two hundred patients lab
results on the table.
Speaker 2 (12:03):
Oh god, listen, it happens. It's an accident.
Speaker 4 (12:08):
You told me that didn't matter.
Speaker 1 (12:10):
It doesn't, Hi, Elliot in the morning, it seems like
it seems like the clinics get really uptight about it.
Speaker 2 (12:16):
I'm sorry, Hi, who's this?
Speaker 4 (12:20):
Good morning?
Speaker 7 (12:20):
Class?
Speaker 11 (12:21):
Is Kelly?
Speaker 2 (12:21):
Hey Kelly, what's going on?
Speaker 8 (12:24):
How are you?
Speaker 11 (12:25):
I wanted to tell you a story. I was in
line at the pharmacy and one of the pharmacists asked me,
is my phone number still? And he shouted out my
phone number, and somebody in line in one of the
lines copied it down, called me and asked me out
for coffee the next day.
Speaker 2 (12:45):
Oh my god, No, that's you know what. That makes
me feel bad about it? No did you go No? Okay, No,
that's bad.
Speaker 1 (12:56):
But do you remember and I mentioned this? I talked
about this. This goes back years and years and years.
There was a very attractive woman who signed into the
doctor's office before I did, and I looked at her
name and then googled her. I didn't call her she
was married. As it turns out, you got to do
(13:21):
some internet sleuthin I mean posted a picture of her
and her husband on Instagram, so I found her. But yeah, listen,
these things happen. These things happened. I'm glad you didn't
go out. I'm glad you didn't go out with the.
Speaker 2 (13:34):
Yesler Katie with a follow up.
Speaker 3 (13:37):
Now I just pull I guess a tyler and stop
them before they say anything and ask to just see
the form and let them know if it's correct that doesn't.
Speaker 2 (13:48):
Have a name.
Speaker 3 (13:50):
Someone did say that there are guidelines for announcing when
it's your turn at.
Speaker 2 (13:56):
An office, wait at a doctor's office. Yes, what are
the guideline?
Speaker 4 (14:00):
That's all they wrote?
Speaker 2 (14:01):
Elliot single SEAgel.
Speaker 3 (14:07):
Could it be that they are only supposed to do
maybe last name or first.
Speaker 2 (14:14):
No Richard? What five people stand up?
Speaker 4 (14:20):
Yeah? I guess Richard would be a problem, as with
a lot.
Speaker 2 (14:22):
Of common names. Yeah, so I I don't know what
it is.
Speaker 3 (14:28):
Maybe they could give you, like a.
Speaker 4 (14:31):
A table flag, as if you're at a restaurant, just
do it.
Speaker 2 (14:35):
By a number. Get a number.
Speaker 6 (14:36):
That's what he means, the flag, Yeah, like a la Madeline.
Speaker 1 (14:39):
The patient here, I don't know why the X ray
viewing light box was in the hallway, but I sure
bet Greg Smitherson didn't want me to see the X
ray of his pelvis in the shadow of his penis.
Speaker 2 (14:56):
God, Hi, Ellie in the morning.
Speaker 4 (15:03):
Is it me?
Speaker 2 (15:04):
Yeah?
Speaker 6 (15:04):
Hi?
Speaker 2 (15:04):
Who's this?
Speaker 7 (15:06):
Hi?
Speaker 8 (15:06):
My name is Ellie.
Speaker 2 (15:07):
Hi, Ellie? Yes? What can I do for you?
Speaker 5 (15:10):
So my mom was in the waiting room at her
doctor's office. As she was sitting in the waiting room,
she heard the receptionist say our last name out loud and.
Speaker 8 (15:22):
My mom, of course, it's not a super common last name.
So my mom immediately pricked up and was like, my
sister's and I all see the same doctor that my
mom does. So my mom pricked up and was like,
this is one of my daughter's okay, and just you
know whatever, didn't think anything of it. She gets called back.
The same receptionist runs up to my mom's nurse and
doctor and says, hey, there's a young woman on the
(15:43):
phone that thinks she's pregnant. And that's how my mom
found out that my sister was pregnant.
Speaker 2 (15:47):
Oh my god, and my doctor.
Speaker 8 (15:52):
The doctor looked at my mom and just shook her head.
And said, Karen, I can't tell you anything. And my
mom was just like freaking out, like that's my daughter,
that's my and they were like, no, it's not you
don't know anything, and you know, my mom just lost them.
Speaker 1 (16:04):
Oh my god, can you imagine? That's pretty good? All right,
very good, very good.
Speaker 2 (16:09):
Thank you. Ma'am lying too. Hi Ellie in the morning.
Speaker 5 (16:15):
Hi, this is Kim.
Speaker 10 (16:17):
I'm a pharmacist. Oh I'm doing okay, but this this
has happened a couple of times. It's always terrible. But
when a parent comes in to pick up their prescription
and their say their daughters birth control pills are already ready,
and the clark is like, oh, would you like to
(16:38):
pick up a prescription for so and so and they
did not know their daughter was on birth control pills,
that is always a good time.
Speaker 2 (16:47):
Oh wait, so that happened somewhat regularly.
Speaker 10 (16:51):
It's I mean, it's happened. I've been a pharmacist for
a long time. It's probably happened to me twice.
Speaker 1 (16:55):
Yeah, you know what now that I think of it, Like,
there are times where like Jackie be out running errands
or I'll be out running errands and it'll be like, hey,
can you swing by and just pick up I have
a prescription waiting for me and they'll go get it.
Isn't it kind of weird that you could just pick
up a prescription for anybody?
Speaker 10 (17:14):
No, it's that's that's fine, But like she had to
ask for it. But if we wouldn't be able to say, oh,
so and so also has one, you know, do you
want to pick that up? But if it's the ad
for it, that's fine, but we can't just assume, Yeah, you.
Speaker 1 (17:31):
Look at d do you want to pick this up?
I have the medication for Liz's antal Fisher Handler is
the last name. Oh yeah, I'll see her. I'll give
it to her.
Speaker 2 (17:42):
A very good exactly very good. Thank you, ma'am, thank you.
Speaker 4 (17:48):
I see made it seem like that's not that.
Speaker 1 (17:50):
Rare, No, she said, I mean just the the birth
control thing, she says has happened sometimes regularly.
Speaker 2 (17:57):
Line one.
Speaker 4 (17:57):
That's it's just the az T.
Speaker 3 (18:01):
Whoa, that's top of mine because I've had to take
these AQUA four breaks. And you know, at the end
of Levebohm and Rent, when Roger and Mimi realize they
both have to take az T for.
Speaker 6 (18:12):
A alarm goes off. Yes, yeah, yes, very good.
Speaker 3 (18:15):
So every time I take my Aqua four, I sing
to myself, azy t break, But I but it's Aqua four.
Speaker 2 (18:21):
So I'm gonna do that.
Speaker 1 (18:23):
See now, I know, like a theater joke at the
Little Mermaid on Friday, I'll yell azy t.
Speaker 3 (18:28):
Break, But it's more like a a up break for
the Aqua four.
Speaker 4 (18:33):
It's not because it's not for HIV.
Speaker 2 (18:35):
No.
Speaker 1 (18:37):
No, Liz is picking that up for you later when
she gets her anal Fisher stuff.
Speaker 2 (18:41):
Hi, Yellie in the morning.
Speaker 11 (18:44):
Good morning, handsome, well, thank you.
Speaker 2 (18:48):
Who is this?
Speaker 10 (18:51):
My name is Katie and I work at a dentle office.
My practice is very guilty tea of hippo violations. I
should say, I'm not. I correct it when I can,
But I mean, you go to check out and there
are existing patients paperwork with their Social Security member as
(19:15):
et cetera insurance claims that has all of that same
information on it wide open for everyone.
Speaker 2 (19:25):
Is it is it? Is it impossible to not violate hippa.
Speaker 1 (19:30):
I'm being serious, Like it's one thing to leave like
all the documents somewhere, or to leave like cal Ripken's
name and all that stuff, but like you literally can't
protect everything.
Speaker 2 (19:44):
Yeah, but I just you know, damn it, I lost you.
Speaker 3 (19:50):
But it sounds like she's saying what they're doing is avoidable, right,
Like it sounds you started this bay.
Speaker 4 (20:02):
He's in the word egregious. That's agreedable.
Speaker 1 (20:03):
That's egregious, right, Okay, so egregious you could cover, but
you can't stop everything from happening.
Speaker 3 (20:10):
As a patient, you'd like them to give it their
college try.
Speaker 1 (20:14):
But like, for example, when I was going to when
I had my broken leg and I was going to
the doctor, I'm sure.
Speaker 2 (20:21):
When it was my turn to go back.
Speaker 1 (20:22):
I mean sometimes like I would go and they would
just go, oh, just come with me, and I would go,
and then sometimes I'd have to sit in the waiting room.
But if I was in the waiting room and they
said I don't even remember how they got us. But
if they said Elliott, and I was either on the
scooter or crutches, well what am I afraid of? Like
somebody's gonna go, oh God, I think he's I wonder
(20:43):
what he's here for.
Speaker 2 (20:44):
You know, I got a broken leg. I got a
cast all the way up my leg.
Speaker 3 (20:49):
But again the nature of that office may not be
as sensitive as say, like medication, yeah, or if you're
at a gynecologist or something like that, where you'd like
to keep it a little more.
Speaker 2 (21:02):
Private, unless it was.
Speaker 1 (21:06):
But if you're at a guynecologist office, I mean unless if
it's just like stupar for a PAP, like who can.
Speaker 6 (21:12):
They're not gonna yell out what you're there for, even
if they did.
Speaker 4 (21:17):
But if there's a family friend in there and and.
Speaker 2 (21:20):
You Diane's getting a PAP, sman for a.
Speaker 3 (21:22):
Past everyone should get routine treatment, thank you, or testing.
But I'm talking about maybe for an STD. I know
they're not announcing that, but well they could. You it
could lead the family friend to ask the parents or
tell the parents, Hey I saw whoever.
Speaker 1 (21:43):
Hey, I didn't know Marley was allergic to this medication
for STDs.
Speaker 2 (21:47):
Yeah, Like you would have no idea. That would make
me laugh.
Speaker 1 (21:50):
If I was in a room and there was somebody
like that I knew that was being told they had
an STD, I would laugh.
Speaker 6 (21:58):
Not something you want out there.
Speaker 1 (22:00):
No, But also nobody cares. There's no stigma herpe, no herpes.
Everybody has herpes. Hi elliet in the morning and aids. Hello, Hey,
real quick, what can I do for you?
Speaker 3 (22:18):
Hey?
Speaker 9 (22:18):
First time calling a long time listener.
Speaker 2 (22:20):
Love you all appreciate it.
Speaker 9 (22:21):
I went to the pharmacy to pick up a script
for my kids, and the pharmacist asked, you want to
pick up this description for your wife? I said, sure,
had no idea what it was. And apparently she had
been on anti takes means for the past seven years
and I had no idea about it.
Speaker 6 (22:40):
Was that an awkward conversation when you got home?
Speaker 9 (22:43):
Oh, it most certainly was. I mean, I'm all about
mental health, but there was a lot of questions over
the previous eight years about what's going on. You seem
a lot different than you used to. You don't seem
as aware an alert and like with it. What's going on?
Speaker 1 (22:58):
Oh?
Speaker 2 (22:58):
Nothing, nothing, nothing right?
Speaker 10 (23:00):
No?
Speaker 2 (23:00):
And on one hand, and I get it.
Speaker 1 (23:02):
On one hand, you're happy that you know they went in,
they got help, and they're on the medication. But for
seven years, you would think your spouse would tell you, Hey,
I'm on some anti psykes.
Speaker 4 (23:12):
From Instagram. Not the same.
Speaker 3 (23:15):
But when I worked at enterprise, we would look up celebrities,
Oh yes, by using their dates of birth. We were
able to see phone numbers, addresses and if they were
on the do not rent to list, and why Lindsay
Lohan is not allowed to rent with Enterprise
So a bunch of healthcare workers were discussing the most
egregious hip of violations that they've seen.
Speaker 2 (00:07):
Oh damn, dude.
Speaker 3 (00:12):
I hope some are able to be laughed off and
they're not all tragic.
Speaker 1 (00:18):
I worked in a small rural healthcare clinic. By the
time a patient got home after an appointment, her family
already knew that she was pregnant.
Speaker 2 (00:29):
Good things.
Speaker 1 (00:30):
She was happy about it, and she did not want
to pursue any action against the clinic. The staff involved
had some disciplinary action, but they did not get fired.
Speaker 4 (00:40):
That's a bad one.
Speaker 1 (00:43):
So they called the house and told the people, Oh,
you're Mary's pregnant.
Speaker 3 (00:47):
The people living in small towns know that that is Oh,
that's the thing is possible. I mean, does that happen, Kristen?
Do everybody uses the same doctor.
Speaker 1 (00:58):
If you went in and let's say you were pregnant
by the time you got home, would your family already know?
Speaker 2 (01:04):
Probably? Well, yeah, because my kin is kin with Kristen's
mom's kin. I work at a nationally known hospital.
Speaker 1 (01:14):
It never fails that every time a celebrity comes in,
someone gets fired for looking at their chart. I bet
that goes on all the time. And by the way,
if I'm being honest, I would.
Speaker 2 (01:25):
I would.
Speaker 1 (01:25):
I would not be able to help myself because you know,
it's just as easy as uh huh any patient, famous patient. Okay,
what I mean by that is any level of fame.
Speaker 2 (01:39):
Yeah. Yeah, if I recognize the name, I'm looking.
Speaker 1 (01:45):
But you're not then looking to call TMZ No. No, no, no,
I'm just looking to text my friends. Yeah, no, I would.
I would be guilty of that. This happened to me.
I was getting a physical for life insurance. The person
doing the physical with someone I knew from work. The
person did insurance physicals as a second job. So imagine
(02:10):
give me somebody like like Jen in the pit her
secondary job as she does insurance physicals. I'm getting my
insurance physical. Loll and behold Jen's at my house.
Speaker 4 (02:21):
That would be shocking.
Speaker 5 (02:22):
Yeah.
Speaker 6 (02:22):
Would you be like, yeah, I'm gonna reschedule.
Speaker 2 (02:25):
No, I wouldn't.
Speaker 1 (02:25):
I mean, at that point, you probably think, here's somebody
I know. Everything's fine, they'll come over. If anything, they'll
help you out.
Speaker 3 (02:31):
Seriously, if it's a life insurance absolutely that nurse came
to my house was buy the book.
Speaker 2 (02:39):
Yeah.
Speaker 1 (02:39):
No, but you would think gen's here. Is she gonna
she'll look the other way? Maybe she won't put down
that I smoke.
Speaker 3 (02:45):
I said to the woman that came to our place,
do you do you have to put down that my
dad died of lung cancer. It's from cigarettes. It's not
something that we inherited. Yep, oh okay, maybe yea, and
I would go, you know what.
Speaker 1 (03:02):
We don't just keep that between us anyway. I was
getting a physical for life insurance. The person doing the
physical with someone I knew from work. I had to
tell her that I was newly pregnant for the paperwork.
I told her to please not say anything because I
was still early in the first trimester and wasn't ready
to tell anyone outside of immediate family. I'm at work
(03:22):
a few days later and someone congratulated me on the pregnancy.
Speaker 2 (03:25):
I'm like, what the hell? How did you know?
Speaker 6 (03:28):
One guess.
Speaker 1 (03:31):
And a job sales and not at all medical related
that I used to work was constantly getting faxes from
a local doctor's office meant for a hospital. The contents
were orders for procedures and included detailed medical histories. We
(03:53):
called the doctor's office multiple times to inform them that
they were leaking private info. But it just kept coming
for months. Then I started calling the patients instead. Someone
finally must have raised the stink that I wouldn't do.
I wouldn't start calling the patient to go, hey, just
(04:13):
so you know they're lencoln. I would just sit there
and go, maybe I'll know this one, Maybe I'll know
this one.
Speaker 4 (04:20):
Come on IMDb.
Speaker 1 (04:26):
I once saw a specialist at a major hospital in
the largest city in my state.
Speaker 2 (04:31):
People are being quiet.
Speaker 1 (04:34):
I had just pulled onto the interstate when I took
a call hands free from one of my best friends.
He said, Hey, is your social Security number?
Speaker 2 (04:42):
Blank blank? Blank blank blank.
Speaker 1 (04:44):
He got it perfectly right, because he said, I'm at
the doctor's office in the waiting room, and your entire
paper chart is just laying open on the check in counter.
There's no staff around right now. I didn't know you
were allergic to blank.
Speaker 4 (05:03):
Wow. The lobbies.
Speaker 3 (05:05):
I feel like just the the announcing of who's next
seems like it should be more private.
Speaker 2 (05:13):
The well, I tell you, just give you a number.
Speaker 3 (05:17):
Like Alan Cummings style, tap me on the shoulder, walk around.
Speaker 2 (05:23):
No, but they what do you care that they call
your name?
Speaker 4 (05:25):
That's the violation of it either I understand it just
seems so pronounced it. Yeah, that's my problem with it.
I guess.
Speaker 2 (05:36):
So what do you want him to say?
Speaker 1 (05:38):
Or when they say Tyler Molnar, why don't you go, well,
I'm a sales medical rap.
Speaker 6 (05:44):
I'm fine.
Speaker 2 (05:46):
They have to call you.
Speaker 3 (05:48):
You could be in say not you're picturing. Perhaps just
like a general practitioner. You could be be at an office.
Maybe that you you don't want people to know you're visiting.
Speaker 1 (06:02):
I had an ex who got fired on their first
day for verbally giving someone their positive HIV results in
the middle of a crowded waiting room.
Speaker 2 (06:09):
See that's a results at the lobby.
Speaker 1 (06:12):
Yeah, Tyler Molnar, Oh good, I have some results for you.
Speaker 2 (06:17):
Line one. Hi, Elliet the morning.
Speaker 7 (06:21):
Hey Ellie, what's going on?
Speaker 2 (06:22):
Bub Hey good? What's going on?
Speaker 7 (06:24):
Not a whole lot?
Speaker 3 (06:25):
Hey.
Speaker 7 (06:25):
When I was growing up, I having their muscular disease
and my orthopedic surgeon was doctor Silverstein in Baltimore. Come
to find out, he was the orthopedic surgeon for the
Baltimore Orioles. So while I was waiting in the waiting
room one day, I was standing by the counter and
I noticed cal Ripkin's funge number and address laying there.
Speaker 3 (06:45):
In the book.
Speaker 7 (06:46):
So I decided I decided to write it down.
Speaker 2 (06:53):
Now, did you ever call cal?
Speaker 7 (06:56):
I tried one time and then I chickened out, and
I have I've just got rid of it.
Speaker 1 (07:00):
Number. I don't blame you. I would have written it
down also, I have no problem.
Speaker 2 (07:06):
Thank you, sir, Thank you.
Speaker 3 (07:08):
From Instagram. Elliott would be way worse with coworkers or
friends or family than any celebrity.
Speaker 1 (07:16):
Oh that's true, that is true mostly Wait, coworkers, co workers,
number one, family, friends, it depends.
Speaker 4 (07:28):
I already acquaintances.
Speaker 2 (07:30):
You don't know all family, Jackie and the two boys.
Speaker 4 (07:33):
That's immediate family.
Speaker 2 (07:35):
Oh well, none of my other family lives around here.
Speaker 4 (07:38):
That's fair, that's fair.
Speaker 2 (07:39):
Co workers?
Speaker 6 (07:40):
Oh yes, friends, Yeah, yeah, you should be eaten. Then
I saw your A one C, Diane.
Speaker 2 (07:45):
You think I care about a A one C? You
know what that is?
Speaker 1 (07:48):
No, I wouldn't even. I wouldn't know what's high. I
wouldn't know what's low. But could you imagine like a
bunch of you guys used to have the same Dennis. Now, Dennis,
I don't care. What are you gonna do? Liz Handler
had a root canal. Who cares? But if Liz Handler's
got anal fissures, you bet, I'm gonna.
Speaker 4 (08:04):
Know from rail.
Speaker 3 (08:06):
Sometimes when they read out your prescription at the pharmacy,
I feel like it's informing everyone in line.
Speaker 4 (08:13):
I don't like it.
Speaker 1 (08:14):
The pharmacy is a weird one because you're supposed to
all the way at the end. At least this on
my CVS works all the way at the end is
the consultation counter. Yeah, but they all do it at
the pickup window, and I'm like, you know, I can
hear you.
Speaker 2 (08:29):
I hear everything that's going on.
Speaker 4 (08:31):
He's not thinking that, he's saying.
Speaker 6 (08:33):
It, and you're like googling whatever the medication is.
Speaker 1 (08:36):
Well, I told you there was that one person whose
eyes were like real red in their skin was yellow,
And I was like, Oh, go to the consultation end.
Speaker 2 (08:44):
What if that's airborne?
Speaker 8 (08:47):
Now?
Speaker 4 (08:47):
What is a one C?
Speaker 2 (08:49):
I don't care about. What isn't a one sea?
Speaker 6 (08:51):
Isn't that whether or not you're pre diabetic?
Speaker 2 (08:53):
Yeah, I don't care. I could. Yeah, let's see how
do you look?
Speaker 1 (08:56):
Yeah?
Speaker 2 (08:57):
Probably?
Speaker 1 (09:00):
We purchased a used copier previously owned by a medical clinic.
They didn't clear the copier memory before delivery, and it
had hundreds of patient file forms stored on it, including
sensitive demographic data and social security numbers.
Speaker 3 (09:17):
Jesus, I won't even hook a car to my phone
when I rent it.
Speaker 2 (09:21):
Oh, I do that all the time.
Speaker 6 (09:24):
They told you you're not supposed to do that.
Speaker 2 (09:25):
You have to delete it, and so should this.
Speaker 3 (09:29):
They should have protocol when they're getting rid of machines
and equipment.
Speaker 1 (09:34):
We do inpatient hospice, on our on our oncology floor.
Speaker 4 (09:39):
Why are you smiling?
Speaker 1 (09:40):
Night nurse called the family of a different patient to
let them know the patient died. In the details about
what was next, Needless to say, daughter of the patient
was still very much alive.
Speaker 2 (09:50):
And super pissed.
Speaker 3 (09:53):
See is that a hippo violation or is that just
a boneheaded We'll stay well, these are all boneheaded mistakes.
Speaker 1 (10:02):
But it is a.
Speaker 3 (10:04):
Violation, Okay, it doesn't seem as nefarious as some of
the others.
Speaker 1 (10:14):
I was with my brother in law niece in the
emergency room because they had been in a car accident,
nothing too serious, but the niece was a baby and
needed the once over, and my brother in law was
having back pain. The er doctor walked into the room
to speak with them and got a phone call. He
takes the phone call, and, still in the private er
room with my family, proceeds to give and spell the name,
(10:38):
date of birth, previous medical history, and current condition of
another patient.
Speaker 2 (10:43):
We all sat there in awe.
Speaker 1 (10:45):
I worked at a hospital at the time and knew
this was a very serious violation that wouldn't bother me.
Speaker 4 (10:54):
Katie writes on Facebook.
Speaker 3 (10:56):
I don't know if this is the pharmacist or just
the doctor's office. I hate when they ask if your
phone number and address are the same by loudly announcing
them both. Just ask me are they the same?
Speaker 1 (11:11):
Uh?
Speaker 2 (11:12):
Mister ripkin Lyne to Hi Elliott in the morning? Elliott, Hey,
what's going on?
Speaker 9 (11:20):
Dude? Styles Everett Washington.
Speaker 2 (11:23):
Hey, what's going on?
Speaker 7 (11:25):
Hey man?
Speaker 10 (11:27):
I used to work for a telecom company back there
in Marylands.
Speaker 7 (11:31):
Can you hear me now? And I had an employee
who got fired for looking up Mr Yager's address on our.
Speaker 1 (11:44):
I didn't think of that, but doctor's office or telephone service,
I would look it all up.
Speaker 2 (11:49):
That's good, thank you, sir.
Speaker 1 (11:52):
I did consulting at a clinic and one of the
doctors always took all the lab results home to sign off.
Speaker 2 (11:58):
One day, the.
Speaker 1 (11:59):
Doctor stopped for she left about two hundred patients lab
results on the table.
Speaker 2 (12:03):
Oh god, listen, it happens. It's an accident.
Speaker 4 (12:08):
You told me that didn't matter.
Speaker 1 (12:10):
It doesn't, Hi, Elliot in the morning, it seems like
it seems like the clinics get really uptight about it.
Speaker 2 (12:16):
I'm sorry, Hi, who's this?
Speaker 4 (12:20):
Good morning?
Speaker 7 (12:20):
Class?
Speaker 11 (12:21):
Is Kelly?
Speaker 2 (12:21):
Hey Kelly, what's going on?
Speaker 8 (12:24):
How are you?
Speaker 11 (12:25):
I wanted to tell you a story. I was in
line at the pharmacy and one of the pharmacists asked me,
is my phone number still? And he shouted out my
phone number, and somebody in line in one of the
lines copied it down, called me and asked me out
for coffee the next day.
Speaker 2 (12:45):
Oh my god, No, that's you know what. That makes
me feel bad about it? No did you go No? Okay, No,
that's bad.
Speaker 1 (12:56):
But do you remember and I mentioned this? I talked
about this. This goes back years and years and years.
There was a very attractive woman who signed into the
doctor's office before I did, and I looked at her
name and then googled her. I didn't call her she
was married. As it turns out, you got to do
(13:21):
some internet sleuthin I mean posted a picture of her
and her husband on Instagram, so I found her. But yeah, listen,
these things happen. These things happened. I'm glad you didn't
go out. I'm glad you didn't go out with the.
Speaker 2 (13:34):
Yesler Katie with a follow up.
Speaker 3 (13:37):
Now I just pull I guess a tyler and stop
them before they say anything and ask to just see
the form and let them know if it's correct that doesn't.
Speaker 2 (13:48):
Have a name.
Speaker 3 (13:50):
Someone did say that there are guidelines for announcing when
it's your turn at.
Speaker 2 (13:56):
An office, wait at a doctor's office. Yes, what are
the guideline?
Speaker 4 (14:00):
That's all they wrote?
Speaker 2 (14:01):
Elliot single SEAgel.
Speaker 3 (14:07):
Could it be that they are only supposed to do
maybe last name or first.
Speaker 2 (14:14):
No Richard? What five people stand up?
Speaker 4 (14:20):
Yeah? I guess Richard would be a problem, as with
a lot.
Speaker 2 (14:22):
Of common names. Yeah, so I I don't know what
it is.
Speaker 3 (14:28):
Maybe they could give you, like a.
Speaker 4 (14:31):
A table flag, as if you're at a restaurant, just
do it.
Speaker 2 (14:35):
By a number. Get a number.
Speaker 6 (14:36):
That's what he means, the flag, Yeah, like a la Madeline.
Speaker 1 (14:39):
The patient here, I don't know why the X ray
viewing light box was in the hallway, but I sure
bet Greg Smitherson didn't want me to see the X
ray of his pelvis in the shadow of his penis.
Speaker 2 (14:56):
God, Hi, Ellie in the morning.
Speaker 4 (15:03):
Is it me?
Speaker 2 (15:04):
Yeah?
Speaker 6 (15:04):
Hi?
Speaker 2 (15:04):
Who's this?
Speaker 7 (15:06):
Hi?
Speaker 8 (15:06):
My name is Ellie.
Speaker 2 (15:07):
Hi, Ellie? Yes? What can I do for you?
Speaker 5 (15:10):
So my mom was in the waiting room at her
doctor's office. As she was sitting in the waiting room,
she heard the receptionist say our last name out loud and.
Speaker 8 (15:22):
My mom, of course, it's not a super common last name.
So my mom immediately pricked up and was like, my
sister's and I all see the same doctor that my
mom does. So my mom pricked up and was like,
this is one of my daughter's okay, and just you
know whatever, didn't think anything of it. She gets called back.
The same receptionist runs up to my mom's nurse and
doctor and says, hey, there's a young woman on the
(15:43):
phone that thinks she's pregnant. And that's how my mom
found out that my sister was pregnant.
Speaker 2 (15:47):
Oh my god, and my doctor.
Speaker 8 (15:52):
The doctor looked at my mom and just shook her head.
And said, Karen, I can't tell you anything. And my
mom was just like freaking out, like that's my daughter,
that's my and they were like, no, it's not you
don't know anything, and you know, my mom just lost them.
Speaker 1 (16:04):
Oh my god, can you imagine? That's pretty good? All right,
very good, very good.
Speaker 2 (16:09):
Thank you. Ma'am lying too. Hi Ellie in the morning.
Speaker 5 (16:15):
Hi, this is Kim.
Speaker 10 (16:17):
I'm a pharmacist. Oh I'm doing okay, but this this
has happened a couple of times. It's always terrible. But
when a parent comes in to pick up their prescription
and their say their daughters birth control pills are already ready,
and the clark is like, oh, would you like to
(16:38):
pick up a prescription for so and so and they
did not know their daughter was on birth control pills,
that is always a good time.
Speaker 2 (16:47):
Oh wait, so that happened somewhat regularly.
Speaker 10 (16:51):
It's I mean, it's happened. I've been a pharmacist for
a long time. It's probably happened to me twice.
Speaker 1 (16:55):
Yeah, you know what now that I think of it, Like,
there are times where like Jackie be out running errands
or I'll be out running errands and it'll be like, hey,
can you swing by and just pick up I have
a prescription waiting for me and they'll go get it.
Isn't it kind of weird that you could just pick
up a prescription for anybody?
Speaker 10 (17:14):
No, it's that's that's fine, But like she had to
ask for it. But if we wouldn't be able to say, oh,
so and so also has one, you know, do you
want to pick that up? But if it's the ad
for it, that's fine, but we can't just assume, Yeah, you.
Speaker 1 (17:31):
Look at d do you want to pick this up?
I have the medication for Liz's antal Fisher Handler is
the last name. Oh yeah, I'll see her. I'll give
it to her.
Speaker 2 (17:42):
A very good exactly very good. Thank you, ma'am, thank you.
Speaker 4 (17:48):
I see made it seem like that's not that.
Speaker 1 (17:50):
Rare, No, she said, I mean just the the birth
control thing, she says has happened sometimes regularly.
Speaker 2 (17:57):
Line one.
Speaker 4 (17:57):
That's it's just the az T.
Speaker 3 (18:01):
Whoa, that's top of mine because I've had to take
these AQUA four breaks. And you know, at the end
of Levebohm and Rent, when Roger and Mimi realize they
both have to take az T for.
Speaker 6 (18:12):
A alarm goes off. Yes, yeah, yes, very good.
Speaker 3 (18:15):
So every time I take my Aqua four, I sing
to myself, azy t break, But I but it's Aqua four.
Speaker 2 (18:21):
So I'm gonna do that.
Speaker 1 (18:23):
See now, I know, like a theater joke at the
Little Mermaid on Friday, I'll yell azy t.
Speaker 3 (18:28):
Break, But it's more like a a up break for
the Aqua four.
Speaker 4 (18:33):
It's not because it's not for HIV.
Speaker 2 (18:35):
No.
Speaker 1 (18:37):
No, Liz is picking that up for you later when
she gets her anal Fisher stuff.
Speaker 2 (18:41):
Hi, Yellie in the morning.
Speaker 11 (18:44):
Good morning, handsome, well, thank you.
Speaker 2 (18:48):
Who is this?
Speaker 10 (18:51):
My name is Katie and I work at a dentle office.
My practice is very guilty tea of hippo violations. I
should say, I'm not. I correct it when I can,
But I mean, you go to check out and there
are existing patients paperwork with their Social Security member as
(19:15):
et cetera insurance claims that has all of that same
information on it wide open for everyone.
Speaker 2 (19:25):
Is it is it? Is it impossible to not violate hippa.
Speaker 1 (19:30):
I'm being serious, Like it's one thing to leave like
all the documents somewhere, or to leave like cal Ripken's
name and all that stuff, but like you literally can't
protect everything.
Speaker 2 (19:44):
Yeah, but I just you know, damn it, I lost you.
Speaker 3 (19:50):
But it sounds like she's saying what they're doing is avoidable, right,
Like it sounds you started this bay.
Speaker 4 (20:02):
He's in the word egregious. That's agreedable.
Speaker 1 (20:03):
That's egregious, right, Okay, so egregious you could cover, but
you can't stop everything from happening.
Speaker 3 (20:10):
As a patient, you'd like them to give it their
college try.
Speaker 1 (20:14):
But like, for example, when I was going to when
I had my broken leg and I was going to
the doctor, I'm sure.
Speaker 2 (20:21):
When it was my turn to go back.
Speaker 1 (20:22):
I mean sometimes like I would go and they would
just go, oh, just come with me, and I would go,
and then sometimes I'd have to sit in the waiting room.
But if I was in the waiting room and they
said I don't even remember how they got us. But
if they said Elliott, and I was either on the
scooter or crutches, well what am I afraid of? Like
somebody's gonna go, oh God, I think he's I wonder
(20:43):
what he's here for.
Speaker 2 (20:44):
You know, I got a broken leg. I got a
cast all the way up my leg.
Speaker 3 (20:49):
But again the nature of that office may not be
as sensitive as say, like medication, yeah, or if you're
at a gynecologist or something like that, where you'd like
to keep it a little more.
Speaker 2 (21:02):
Private, unless it was.
Speaker 1 (21:06):
But if you're at a guynecologist office, I mean unless if
it's just like stupar for a PAP, like who can.
Speaker 6 (21:12):
They're not gonna yell out what you're there for, even
if they did.
Speaker 4 (21:17):
But if there's a family friend in there and and.
Speaker 2 (21:20):
You Diane's getting a PAP, sman for a.
Speaker 3 (21:22):
Past everyone should get routine treatment, thank you, or testing.
But I'm talking about maybe for an STD. I know
they're not announcing that, but well they could. You it
could lead the family friend to ask the parents or
tell the parents, Hey I saw whoever.
Speaker 1 (21:43):
Hey, I didn't know Marley was allergic to this medication
for STDs.
Speaker 2 (21:47):
Yeah, Like you would have no idea. That would make
me laugh.
Speaker 1 (21:50):
If I was in a room and there was somebody
like that I knew that was being told they had
an STD, I would laugh.
Speaker 6 (21:58):
Not something you want out there.
Speaker 1 (22:00):
No, But also nobody cares. There's no stigma herpe, no herpes.
Everybody has herpes. Hi elliet in the morning and aids. Hello, Hey,
real quick, what can I do for you?
Speaker 3 (22:18):
Hey?
Speaker 9 (22:18):
First time calling a long time listener.
Speaker 2 (22:20):
Love you all appreciate it.
Speaker 9 (22:21):
I went to the pharmacy to pick up a script
for my kids, and the pharmacist asked, you want to
pick up this description for your wife? I said, sure,
had no idea what it was. And apparently she had
been on anti takes means for the past seven years
and I had no idea about it.
Speaker 6 (22:40):
Was that an awkward conversation when you got home?
Speaker 9 (22:43):
Oh, it most certainly was. I mean, I'm all about
mental health, but there was a lot of questions over
the previous eight years about what's going on. You seem
a lot different than you used to. You don't seem
as aware an alert and like with it. What's going on?
Speaker 1 (22:58):
Oh?
Speaker 2 (22:58):
Nothing, nothing, nothing right?
Speaker 10 (23:00):
No?
Speaker 2 (23:00):
And on one hand, and I get it.
Speaker 1 (23:02):
On one hand, you're happy that you know they went in,
they got help, and they're on the medication. But for
seven years, you would think your spouse would tell you, Hey,
I'm on some anti psykes.
Speaker 4 (23:12):
From Instagram. Not the same.
Speaker 3 (23:15):
But when I worked at enterprise, we would look up celebrities,
Oh yes, by using their dates of birth. We were
able to see phone numbers, addresses and if they were
on the do not rent to list, and why Lindsay
Lohan is not allowed to rent with Enterprise
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