Episode Transcript
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(00:00):
My wife sent me a sex that'ssaid we received a package from Good Chop.
I'm not familiar with that company.I don't know. I assume it's
food just because it says perishable onthe side and that there may be dry
ice in the box and it isnot for us. How do you know
(00:23):
it's not for you because it's notour name on the mailing label. Oh
so much for my Oh I gotyou guys something Good Chop, reasonably raised
meat, beef, chicken, pork, sustain sustainably sourced seafood. Wait,
is that a Is that a?Is that like a subscription thing? Is
that like like a box? Yeah? Is it like that Omaha Steaks kind
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of thing or the whatever it is? Whatever it is is Omaha Steaks good?
Yes, Oh it is. Yeah, that's a great gift. Is
it really? Yeah? Oh Idon't know that I've ever had it.
Anyway, it's fun getting food inthe mail. The it's fun getting food
anytime. Wait, so our plans, Yeah, so it clearly maybe you
can do it one off. Soit's like a subscription box. I see.
(01:07):
Ohh yeah, no, this isnot cheap. I was gonna say,
there's one thing I know about subscriptionboxes not cheap. But wait,
so who's it too? Well,there's a name on there, but is
there an address? Address is veryfaded, But again it's not. It
wasn't like she watched the truck.She said, it was just a white
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truck or van. I guess Ishould call it and pull up with a
ton of packages in the back,drop it off and leave. Well that
sounds right, but there's no youcan can you not make out what the
address is? Uh, you mightbe able to. There's a there's a
lot of abbreviation, and perhaps maybethat is the reason it's been misdelivered,
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but I'm just saying you can't.Maybe you can call good shop. Yeah
that no, if you can getthem, give them an order number,
they can tell you. Oh mygod, you know what else you can
do? Open it? Well beforebefore she just sent she sent me the
message and we're talking about this Kavastory with the creepiness, and she said,
we got a completely random package deliveredto us for someone else. I
(02:17):
wrote, stay away from it,leave it outside, put it in the
garage. And it's because it wasdoing the I understand that. I understand
that, And you know, thenshe's taken a photo and filled me in
a little more. But why doeis there's dry eyes? But it's possible
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the delivery company may come back forit. No, no, no,
let me tell you what's possible.You think once that's been set down,
that's not their concern anymore, asmany as like people are contracted out to
deliver packages right now. Yeah,but it's this isn't like Amazon like I'm
they and this stuff is I don'tknow, like if you order listen,
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these people whoever they are, aren'tthe first people that haven't gotten their meal
subscription box right from good Shop fromany of them. Oh oh oh,
I don't know what they tell youto do? Do they do? They
normally just send you a new one? Where is good Shop based? Do
you know that? Damn? Idon't know. Let's see the only thing
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on here it says I a dwhich is Dullest. Well, they're not
based out of Dullest. That's that'swhere it flew in from. But it
says on here, hold on open. It's no why what if this is
like somebody like we said, it'sit's it's a very nice gift. It's
not cheap. This is somebody's Christmaspresent. That ain't somebody's Christmas present,
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it's yours from you right. Oh, you know those contacts. Sometimes I
just screw up sending things away inthe FAQ's where it's a drop down,
saying my box didn't or ride withmissing product? Which did I do?
They say, no, this isn'tacceptable. We'll do whatever we can to
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make this right. So there yougo. But maybe this is a gift
that these people don't realize that they'regoing to be getting. Yeah, thank
you. Here's what I know.It's a gift that you didn't know you
were getting. What's in it?He won't let her open it. He
won't even let her bring it inthe house. Get it in the house.
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What if the people drive by andsee, well, the last thing
you want to supports pirates to grabit. Get it in the house.
No, Lindsay's standing outside with thebox. I told her to get away
from it. Hi Ellie in themorning. Yes, So this is Christina
from Silver Spring. Hey, Christina, and I get at least one text
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or phone call a week people lookingfor my address to where they can deliver
my package of meat. And I'venever ordered me in my life. It's
always like wild game this or youknow, wild food that wait and once
a week, once a week youget that. At least it started maybe
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about a month ago. Did youever, I think, were you ever
in one of those subscription plans orsomething? I am, I'm in,
I'm in one of the subscription boxes, and I you know, that's that's
an online interaction and whatnot. II customized my list and all that.
But this, this meat delivery thingjust started maybe about a month ago,
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where they just either it's usually startswith a phone call and you know how
I'm looking for an address to deliveryour meat, and I'm like, I
didn't order any meat. Now,let me ask you this I got one
time I got. I got suckeredinto buy a meat from a guy in
a truck. If anyone knows abouta meat sale, Yeah, but that
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wasn't but that that was that wasdoor to door meat sales. I can
get a free freezer out of it. I bought ninety thousand dollars worth of
meat for that. But what I'msaying is thank you, ma'am. In
my case, though, like thatwas I didn't get somebody's box on accident.
You fell for it yourself. Yes, but is is pork shop?
What is the name of it,meat shop, pork pack, good chop
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good shop. Is it a legitcompany? Yeah? Dnyan's saying that because
they have a website. I've neverheard of the company this morning. I
haven't either, But I mean there'sprobably forty five million of these things that
I've never heard of. Yeah.Looks like to me, everyone is saying
what you're saying, Elliott, openit and keep it? Yes, yes,
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and and weird it's like eating someoneelse's dinner. No, it's not
the uhcake? What if you gotcheesecake? Hey? And and honest?
And there may be stuff in therethat you and lindsay don't like. Bring
that in. I'll eat it.So you all want to be accomplices.
It's not just meat, its sidestoo. The oh dude, what sides
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mac and cheese? Yes? Yeah, oh, smashed potatoes, rolls?
Why they love a starch? Don'tthey know? Sausage desserts? Is this
company well reviewed? You tell me? Oh? From eating it? By
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the way, you know what lookssad when you scroll through it, Like
there's steaks and pork chops and lambchops. Don't throw three salmon filets at
me, give me meat. Thename is pork chop, pork chop,
good chop, good chop chop.Fish in the chop, Hi Elliot in
the morning, fish in it chop. Hey, who's this? Hey?
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Man, it's Flamar and Richmond.But look, hey, I'm doing around
around Richmond right now in the whitevanding a whole bunch of boxes out for
stuff there or or what's in thebox? Paul? I know, so,
I mean, so i'd be I'dbe careful to place. You know
what are you being careful of?It says what it is? But I
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don't know, man, I wouldn'tbe too. I mean, it's like
dog food, so I mean,you know, so, I mean I
can bring some some of that forhello Christmas or Christmas. No, no,
but hey, thank thank you,sir, thank you. No,
no, I won't say it.Open it. And by the way,
if you open it and it's it'sit's dog food, throw it out.
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It doesn't look like My mother isa big fan of reusing boxes, right
that we're used to ship something elseto her. It does look like it
was sent by good Chop. Oh, so it doesn't have like all the
tape rip and it's gonna have likethe dry ice in it, no black
marker and just crossed out the previousone. Yeah, no, no,
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I get that. It probably islegit. It's just it's not for you.
It feels like stealing mail. It'snot I do you know how many
times I opened mail that is inmind? Do you know what's gonna happen?
What? Wait? Wait, well, go ahead, go ahead?
Is this the new rebel side?Are you talking? No? From not
doing the training yesterday? What didI do yesterday? I did my training
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at home before Jack Antonov? Shewas like, oh, Aaron, no,
let me, so did Kristen?So who's the lone wolf? And
it will be and will be noif you call the company and explain to
them what happened nine times out often, Why is Tyler calling the company
because this package was misdelivered to hishouse? If he just says, hey,
listen, this this package was misdeliveredto us, they're gonna let you
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keep that in the hopes that you'regoing to be like, oh I like
what I saw, I like whatI ate, Maybe I'll maybe I'll buy
in. And then they'll just sendthe new the person who should have gotten
in the first place, a neworder. Okay. As a prospective customer,
I do have my concerns about delivery. Did you get it free?
The no? What the real answeris, by the way, cut out
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all of that. If first ofall, I'm fortunate I know Tyler.
It could be the greatest meal he'sever had. He's not buying a subscription
box. All that being said,and they don't know that. I know
they don't know that. But whydo you have to call him and tell
him that? And then they go, oh, you keep it, just
keep it. It's the same answerLisa says, I get good Chop missed
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deliveries quite often? Is Miss Choppknown for their bad job? Miss Chop?
Who's that person? Hi, I'mmiss Chop the no. But you
keep saying like they're just gonna sendanother one that. But these other people
and who is ever what if itis a gift, aren't going to know
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that they've got this coming to them, That's what I'm saying. Well,
why am I? Why am Isuperman? Superman? You're making a phone
call okay, and I snapchat?You don't know a guy in Alexandria,
who paid for my wife's meat.That's a joke, and some would say
it's inappropriate. Where am I going? Line six? Hi, Yellie in
(11:11):
the morning. You know, Hey, what's going on? Dude? All
right? So I work for HelloFresh. Good Chop is one of our
delivery divisions. Wait, so goodChop isn't isn't a company, It's just
the delivery of Hello Fresh. Sogood Chop is is. Hello Fresh has
(11:31):
a lot of different delivery divisions deliverytype. So there's Hello Fresh every plate
factor good Chop. We're coming outwith a fresh dog food. So good
Chop is strictly it's just me.It's just cut the meat. It's like
our butcher division. Right. So, and the way that this is gonna
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work is because we we missed deliveryall the time. How does that happen?
By the way, if if youguys miss deliver all the time,
how does that happen? So weuse staffing agencies and h third party delivery
companies to deliver the packages. Andit's really just a driver error. They
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screw up and delivered to the wrongaddress. Oh my god, please come
to my house the okay, Soyou guys miss deliver all the time.
But if you know, nobody's expectingTyler to call no no, no no.
So what's going to happen is Tyler, keep the box that's yours,
give it to Elliott if you don'twant it. But it's just gonna the
customer is going to complain that theydidn't receive their delivery on time, because
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the customers actually get uh text messageor push notification updates depending on their preference,
throughout the day on their delivery day. Uh, when they get the
notification that it was delivered and theysay I didn't get my box, we're
going to credit them a free box, send them a new box, and
the you got is yours now,Tyler, So there's permission to open the
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mail. You've heard it from theparent company's mouth itself. By the way,
what is your what expense of foodwaste? Do you guys? Deal?
Within a year? A lot?And we're starting we're working on things
to make that money back. Ohdoes that include raising the price. So
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we passed the price increase onto youprobably all right, dude, I appreciate
it, Thank you, thank you, sir. Is it real expensive?
It is? I mean all thatit's a big box, is it really?
It's definitely. They have two choicesthere right on their website. They
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have medium and they have large.It is a large box, and that's
on sale for two hundred and nineteendollars right now. If I were you,
I'd keep that one and then calland complain that someone took it.
I wasn't the intended recipient. Somebodystill took yours, except you think they
care it took mine. They don'thave my information. I was thinking about
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it, and they'd say, we'veknown you long enough. We're not buying
a subscription box. What is thewhat is the one now that comes with
the oven? Chops in your throat? What's the one that comes with the
ovenvella? Question? So many timesevery time it comes on, I'm like,
uh, I may do it realexpensive? Is it really? But
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you get an oven, I know, but then the meals are probably like
forty dollars apiece. But you getan object in and oven and all you
got to do is scan the QRcode that knows how to make it,
knows exactly how to cook it.Yeah, there's something smart about that that
is not even something that's in myevoked set of possible purchase, pulling me
(14:58):
with your selection of ovens seriously,all right, but but now you know
you could keep the box. Andwe learned a little bit about Hello Fresh.
Yeah, not reliable on delivery.I mean more about the portfolio.
But they are increasing the prices sothat we learn both of those