January 8, 2025 • 10 mins
Bailey got work done on her car last week and was given a laundry list of other things she needed to have done. Was she getting played?
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Who went to the mechanic the other day? When do
you get your car fixed? Bailey went to get a
car fixed, and you immediately felt like your guard was
up because they were trying to get you to pay
for things that you didn't know that you needed.
Speaker 2 (00:13):
Yes, So I went on Friday to get my alignment fixed.
So I went in October to get my oil change
that whole like car check, you know that you do
like twice a year. And while I was there, they
were like, oh, your rear tires are out of line,
so you need to fix this.
Speaker 3 (00:29):
It's one hundred and forty something dollars. I was like, okay,
I'll come back and do that.
Speaker 2 (00:32):
So then two months later, I go back to get
my alignment fixed, and while I'm there, they're like, oh, also,
by the way, your filters are absolutely filthy. But I
have the little receipt that tells me about like the
condition of my car back in October, where my filters
were fine, So they were green in October, they're.
Speaker 4 (00:50):
Red in January.
Speaker 2 (00:52):
And that they were like, it'll be another one hundred
and forty dollars to clean your filter.
Speaker 1 (00:56):
So now you need your rear wheels aligned and you
need new filters, each chiming in about one hundred and forty.
Speaker 2 (01:01):
Five right, And so I'm thinking like, no, I'm not
going to spend another one hundred and forty dollars to
fix this thing that was green or fine clean two
months ago.
Speaker 3 (01:12):
And so then I thought I was like, am I
getting like swindled here?
Speaker 2 (01:15):
Because it feels like every time I'm here, there's something
wrong with my car that wasn't wrong with my cars.
Speaker 4 (01:21):
I think it's a women thing.
Speaker 2 (01:22):
It might be, and I feel like in general, in
I mean, I don't know many mechanics, but I know
people who know mechanics, and they'll be like, yep, they're
purposely like I guess, singling out women or people who
look like they don't know anything about cars. Yes, and
so they'll be like, okay, you women, you don't know anything,
(01:44):
so here's everything that you need to have happened to
your car and to get.
Speaker 3 (01:48):
Like more money out of me.
Speaker 1 (01:49):
I believe that it does happen to women and maybe
younger people, but it's happened to me before too, because
I think they have a little sense like a they're
like a like a bloodhound. They can when you don't
know much about cars because I used to go to
an unnamed car place to get my car fixed, and
every time I went in, they'd be like, well, you
(02:10):
know it also needs new blankety blank, and I'm like,
well do I need that? Then they always would say, well,
you can drive on it for a while, but I
wouldn't drive on it, or something similar to that. And
so every time I go in to get like new
brake pads, and you know, they need to do an inspection,
but they'd always find something that was three times the
price of the brake pads. And so I went to
(02:31):
another place and I told them, I said, I came
to you because I didn't like the place that I
went to because they would nickel and die me and
find something. And then this place started doing it. And
I will plug them till the end of the world.
They do not pay me for this or give me
any free services. J and R Automotive in chan Hassen.
They never charge. They never find it like, oh we
(02:51):
need a new conjunction box. I'm like a conjunction box box,
how much is that? Well that'll be four thousand dollars.
Do I need it? Well, I wouldn't drive They never
do that. Yeah, I will plug a good business. Have
you had experience with this, Jenny, because being a woman,
but you're also you've got a more forceful personality. Bailey
is more of a role over like a lot like
(03:12):
a dog and scratch or tummy. I need that, right,
So do you have that experience too?
Speaker 5 (03:16):
Yeah.
Speaker 6 (03:16):
I'm also a very frugal, cheap person. So a lot
of times when people have told me, like you need
this and this and this t I'm like, no, I'll pass,
is usually what I say, because I don't believe them
most of the time, and the other part of the
time I just don't want to pay for it. I mean,
I did have like a really bad experience at a
car dealership one time when I was trying to buy
a car many moons ago and it wasn't even in
(03:39):
the Twin Cities, and this guy literally was asking me
to fill out some forms and stuff for like financial
purposes whatever, and then he goes, oh, single or like whatever,
that checkbox would have been sure, and I go, yeah,
I'm single, and he goes, well, not that I'm asking
like for myself or anything, I just like need it.
And it was just like these weird comments that I'm like,
you wouldn't have made this to a man, Like, why
(04:01):
did you have to joke about that? Like it was
just very strange. And that guy ended up getting fired
I think because he didn't work there much longer. I didn't.
Speaker 3 (04:10):
I meant to complain, I didn't.
Speaker 1 (04:12):
I'm calling a female auto tech who texted in a
minute ago. See if she'll answer the phone, because she
might have some advice for you.
Speaker 4 (04:19):
Hello, a female auto tech answer your phone?
Speaker 3 (04:21):
Are you just checking?
Speaker 4 (04:24):
And she might be going, I don't know this number?
Speaker 2 (04:26):
Yeah?
Speaker 1 (04:27):
Yeah, anyway, so she said the reason she became an
auto tech is because she felt like she was getting
ripped off. Yeah, here's what a couple of people have said,
change your own filters, right, change your own filters, because
I guess it's not that hard to do.
Speaker 3 (04:39):
That's my plan. I like this text that gives more
kind of background here.
Speaker 2 (04:43):
So dealerships, but especially but also other mechanic shops make
commission on all of their up cells, and a very
common upsell are the filters, because they're a huge profit maker.
So never change your filter at the mechanics or at
the dealership.
Speaker 3 (04:57):
Do it yourself. It's super easy. Just search for it
on YouTube.
Speaker 4 (05:00):
A lot of advice on this one.
Speaker 1 (05:01):
Bailey was talking about how she went to the mechanic
and she you know, because you don't know anything about cars,
nearly all of us don't, and you always feel like
they're doing little add ons and up cells and things
like that. I have what text message from a shop owner.
They said, if they're green one day and read the next,
it usually means the check the tech didn't even check
it the first time. On my inspection sheet, I can
(05:22):
hit a button that turns everything green automatically. Find a
shop that does digital inspections where you get videos and
pictures of the problems like I do here.
Speaker 5 (05:33):
I agree with Bailee. Oh sorry, no, I agree with
Bailey just because I not a woman. But I don't
know a lot about cars. And when people say things
to me. If I go get an oil change, they'll
be like, they'll say this, this, this needs to be fixed,
and I'll say mm hmm, just smiling and nodded. And
my family back in Jersey have their own family mechanic.
I'll go get something fixed and then i'll leave and
something else is gone so then or wrong, so I'll
(05:54):
take it back and he'll be like, oh, well this
wasn't fixed, And I was like, so, why didn't you
fix it when I gave you the car? So I
feel like, yeah, that's definitely just women people that don't
know what they're doing. I wonder what the approach is whenever,
Like if I was all of a sudden like, oh
I know about the rotors, I know about this.
Speaker 3 (06:09):
You think they change their tune?
Speaker 1 (06:11):
I think so yeah. I mean if you spoke like
you knew about it but I don't know. I mean,
that's the thing, is you You if you go somewhere
that's sincere and honest and they say, hey, you need
new rotors, then you'd be like, oh, well, I trust
these people. Here's a bunch of text messages on this,
because there's every nearly everyone listening has a car, and
when you have a car, you have to have repairs
(06:33):
and replacement stuff. Another text says Bailey, it's definitely a
woman thing. It's super annoying. I'm glad to have a
dad and a husband who are car guys. So it's stupid.
Sarah TeX's in at Katie WB one. They got my
nineteen year old daughter yesterday went for an oil change
and spent two hundred dollars.
Speaker 3 (06:50):
Lord, here's one.
Speaker 1 (06:51):
You got to go to a mom and pop place
and find a way to endear yourself to the owners.
My parents built a friendship with the owners of our
local shop over the years. Christmas cards, cookies, they ought
to dinner together. Well, that's not going to be likely
for most people, but that's something that they have found out.
It happened to me. I told them, if you're paying
for it, then go ahead, but I'm not. You think
(07:11):
one thing we take away is try to YouTube how
to change your own filters.
Speaker 3 (07:15):
Yeah, yeah, seriously.
Speaker 6 (07:16):
We started changing our own filters, and you change his
own car, and we change our own camera van filter
and we've kind of been just doing it ourselves now.
And I think with filters like the filters in your car,
I think, honestly, I've seen tiktoks where it is so
simple that I think you could absolutely just watch some
videos do it yourself.
Speaker 4 (07:33):
I had to change headlights in my car. I'm pretty
proud of myself.
Speaker 1 (07:35):
Yeah, I've done that in pretty much every car I've
ever owned. Owner's manually figured out how to do it.
And it's not really that hard. Summer kind of tricky BFF.
Mike says, a very trustworthy auto shop is Paul's Automotive
in Brooklyn Park, so I will give them a shout
out because his experiences, they're very trustworthy.
Speaker 2 (07:55):
A tech says, I know a few mechanics, and part
of their company policy was to find at least two
to three things to suggest to a customer to replace,
even if they don't need them.
Speaker 4 (08:04):
That's a that's awesome see.
Speaker 2 (08:05):
But it's interesting because it makes me be less annoyed honestly,
because like when I worked in retail, like we were
told that we needed to try and up.
Speaker 6 (08:14):
Sell something, like you were in any kind of retail.
In restaurants, you were always trying to upsell people. Get
that souvenir glass with your bubble gum string. It's only
eighteen dollars now for your drink.
Speaker 2 (08:24):
Wo. So if it's like expected, then I feel less
like they're trying to swindle me and more like they're
just doing what they're they have to do for their job,
even though it's going to cost me one hundred and
forty dollars.
Speaker 1 (08:36):
Here's one Callstroum Automotive in Coon Rapids. They're super honest
and they do amazing work. So these are good to know.
What's your experience with this when maybe you were a
mechanic and you are also told because they do upsell Jenny,
just like you said, every time you go to Caribou,
you order your whatever drink and they go, do you
want anything from the bakery today?
Speaker 4 (08:56):
No?
Speaker 1 (08:59):
A couple more before we take a break. My mother
in law brought her car in for maintenance. The advisor
noticed your car was in a living will and he
said to her, Oh, I see your car is in
a loving trust. You must be trying to avoid taxes.
Pretty sure they paid cash for their car and she
will not be back to that place. Oh so they
were trying to Oh wow, really scammer. Bought my car
to the dealership and they gave me a thousand dollars estimate.
(09:21):
When I asked for details. It with stuff they normally
do at the prior service, which would have been free,
but they didn't do it for some reason. Now trying
to charge me one thousand dollars. Wow, that is when
you don't go to that dealership again.
Speaker 2 (09:32):
Yeah, and I think that's where I'm at too. Where
when I got my car, I thought I was like
locked in where I had to go to my dealership
for all of my mechanic services. And then when I
complained about it to Trip, he was like, no, you
shouldn't be going there anymore, Like once your warranty is
out with your car, like you can go anywhere.
Speaker 3 (09:48):
And I was like, oh shoot, I thought I was.
Speaker 2 (09:50):
I feel so stupid because I thought I was meant
to go there because I bought my car there, and
I don't know I would get in trouble otherwise.
Speaker 3 (09:57):
I'm not sure how it works on a brain, but
I gotta go somewhere else.
Speaker 1 (10:01):
There's a bunch of people are suggesting, like you know
places that do really good work. Yeah, Branny's Oil and
Foley is so kind, reliable and fair. They will tell
you if they can fix it or not. Euro charge
Minneapolis for all your European maintenance repairs and modifications, and
so thanks for the recommendation. Some Burghs in Burnsville is fantastic.
(10:21):
Victoria Automotive is great, and I think it's good to
know there are still plenty of great dealerships, and there
are plenty of great mechanics. But once in a while,
it's like any business, you know, sometimes they're just going
to try to swindle you.
Who went to the mechanic the other day? When do
you get your car fixed? Bailey went to get a
car fixed, and you immediately felt like your guard was
up because they were trying to get you to pay
for things that you didn't know that you needed.
Speaker 2 (00:13):
Yes, So I went on Friday to get my alignment fixed.
So I went in October to get my oil change
that whole like car check, you know that you do
like twice a year. And while I was there, they
were like, oh, your rear tires are out of line,
so you need to fix this.
Speaker 3 (00:29):
It's one hundred and forty something dollars. I was like, okay,
I'll come back and do that.
Speaker 2 (00:32):
So then two months later, I go back to get
my alignment fixed, and while I'm there, they're like, oh, also,
by the way, your filters are absolutely filthy. But I
have the little receipt that tells me about like the
condition of my car back in October, where my filters
were fine, So they were green in October, they're.
Speaker 4 (00:50):
Red in January.
Speaker 2 (00:52):
And that they were like, it'll be another one hundred
and forty dollars to clean your filter.
Speaker 1 (00:56):
So now you need your rear wheels aligned and you
need new filters, each chiming in about one hundred and forty.
Speaker 2 (01:01):
Five right, And so I'm thinking like, no, I'm not
going to spend another one hundred and forty dollars to
fix this thing that was green or fine clean two
months ago.
Speaker 3 (01:12):
And so then I thought I was like, am I
getting like swindled here?
Speaker 2 (01:15):
Because it feels like every time I'm here, there's something
wrong with my car that wasn't wrong with my cars.
Speaker 4 (01:21):
I think it's a women thing.
Speaker 2 (01:22):
It might be, and I feel like in general, in
I mean, I don't know many mechanics, but I know
people who know mechanics, and they'll be like, yep, they're
purposely like I guess, singling out women or people who
look like they don't know anything about cars. Yes, and
so they'll be like, okay, you women, you don't know anything,
(01:44):
so here's everything that you need to have happened to
your car and to get.
Speaker 3 (01:48):
Like more money out of me.
Speaker 1 (01:49):
I believe that it does happen to women and maybe
younger people, but it's happened to me before too, because
I think they have a little sense like a they're
like a like a bloodhound. They can when you don't
know much about cars because I used to go to
an unnamed car place to get my car fixed, and
every time I went in, they'd be like, well, you
(02:10):
know it also needs new blankety blank, and I'm like,
well do I need that? Then they always would say, well,
you can drive on it for a while, but I
wouldn't drive on it, or something similar to that. And
so every time I go in to get like new
brake pads, and you know, they need to do an inspection,
but they'd always find something that was three times the
price of the brake pads. And so I went to
(02:31):
another place and I told them, I said, I came
to you because I didn't like the place that I
went to because they would nickel and die me and
find something. And then this place started doing it. And
I will plug them till the end of the world.
They do not pay me for this or give me
any free services. J and R Automotive in chan Hassen.
They never charge. They never find it like, oh we
(02:51):
need a new conjunction box. I'm like a conjunction box box,
how much is that? Well that'll be four thousand dollars.
Do I need it? Well, I wouldn't drive They never
do that. Yeah, I will plug a good business. Have
you had experience with this, Jenny, because being a woman,
but you're also you've got a more forceful personality. Bailey
is more of a role over like a lot like
(03:12):
a dog and scratch or tummy. I need that, right,
So do you have that experience too?
Speaker 5 (03:16):
Yeah.
Speaker 6 (03:16):
I'm also a very frugal, cheap person. So a lot
of times when people have told me, like you need
this and this and this t I'm like, no, I'll pass,
is usually what I say, because I don't believe them
most of the time, and the other part of the
time I just don't want to pay for it. I mean,
I did have like a really bad experience at a
car dealership one time when I was trying to buy
a car many moons ago and it wasn't even in
(03:39):
the Twin Cities, and this guy literally was asking me
to fill out some forms and stuff for like financial
purposes whatever, and then he goes, oh, single or like whatever,
that checkbox would have been sure, and I go, yeah,
I'm single, and he goes, well, not that I'm asking
like for myself or anything, I just like need it.
And it was just like these weird comments that I'm like,
you wouldn't have made this to a man, Like, why
(04:01):
did you have to joke about that? Like it was
just very strange. And that guy ended up getting fired
I think because he didn't work there much longer. I didn't.
Speaker 3 (04:10):
I meant to complain, I didn't.
Speaker 1 (04:12):
I'm calling a female auto tech who texted in a
minute ago. See if she'll answer the phone, because she
might have some advice for you.
Speaker 4 (04:19):
Hello, a female auto tech answer your phone?
Speaker 3 (04:21):
Are you just checking?
Speaker 4 (04:24):
And she might be going, I don't know this number?
Speaker 2 (04:26):
Yeah?
Speaker 1 (04:27):
Yeah, anyway, so she said the reason she became an
auto tech is because she felt like she was getting
ripped off. Yeah, here's what a couple of people have said,
change your own filters, right, change your own filters, because
I guess it's not that hard to do.
Speaker 3 (04:39):
That's my plan. I like this text that gives more
kind of background here.
Speaker 2 (04:43):
So dealerships, but especially but also other mechanic shops make
commission on all of their up cells, and a very
common upsell are the filters, because they're a huge profit maker.
So never change your filter at the mechanics or at
the dealership.
Speaker 3 (04:57):
Do it yourself. It's super easy. Just search for it
on YouTube.
Speaker 4 (05:00):
A lot of advice on this one.
Speaker 1 (05:01):
Bailey was talking about how she went to the mechanic
and she you know, because you don't know anything about cars,
nearly all of us don't, and you always feel like
they're doing little add ons and up cells and things
like that. I have what text message from a shop owner.
They said, if they're green one day and read the next,
it usually means the check the tech didn't even check
it the first time. On my inspection sheet, I can
(05:22):
hit a button that turns everything green automatically. Find a
shop that does digital inspections where you get videos and
pictures of the problems like I do here.
Speaker 5 (05:33):
I agree with Bailee. Oh sorry, no, I agree with
Bailey just because I not a woman. But I don't
know a lot about cars. And when people say things
to me. If I go get an oil change, they'll
be like, they'll say this, this, this needs to be fixed,
and I'll say mm hmm, just smiling and nodded. And
my family back in Jersey have their own family mechanic.
I'll go get something fixed and then i'll leave and
something else is gone so then or wrong, so I'll
(05:54):
take it back and he'll be like, oh, well this
wasn't fixed, And I was like, so, why didn't you
fix it when I gave you the car? So I
feel like, yeah, that's definitely just women people that don't
know what they're doing. I wonder what the approach is whenever,
Like if I was all of a sudden like, oh
I know about the rotors, I know about this.
Speaker 3 (06:09):
You think they change their tune?
Speaker 1 (06:11):
I think so yeah. I mean if you spoke like
you knew about it but I don't know. I mean,
that's the thing, is you You if you go somewhere
that's sincere and honest and they say, hey, you need
new rotors, then you'd be like, oh, well, I trust
these people. Here's a bunch of text messages on this,
because there's every nearly everyone listening has a car, and
when you have a car, you have to have repairs
(06:33):
and replacement stuff. Another text says Bailey, it's definitely a
woman thing. It's super annoying. I'm glad to have a
dad and a husband who are car guys. So it's stupid.
Sarah TeX's in at Katie WB one. They got my
nineteen year old daughter yesterday went for an oil change
and spent two hundred dollars.
Speaker 3 (06:50):
Lord, here's one.
Speaker 1 (06:51):
You got to go to a mom and pop place
and find a way to endear yourself to the owners.
My parents built a friendship with the owners of our
local shop over the years. Christmas cards, cookies, they ought
to dinner together. Well, that's not going to be likely
for most people, but that's something that they have found out.
It happened to me. I told them, if you're paying
for it, then go ahead, but I'm not. You think
(07:11):
one thing we take away is try to YouTube how
to change your own filters.
Speaker 3 (07:15):
Yeah, yeah, seriously.
Speaker 6 (07:16):
We started changing our own filters, and you change his
own car, and we change our own camera van filter
and we've kind of been just doing it ourselves now.
And I think with filters like the filters in your car,
I think, honestly, I've seen tiktoks where it is so
simple that I think you could absolutely just watch some
videos do it yourself.
Speaker 4 (07:33):
I had to change headlights in my car. I'm pretty
proud of myself.
Speaker 1 (07:35):
Yeah, I've done that in pretty much every car I've
ever owned. Owner's manually figured out how to do it.
And it's not really that hard. Summer kind of tricky BFF.
Mike says, a very trustworthy auto shop is Paul's Automotive
in Brooklyn Park, so I will give them a shout
out because his experiences, they're very trustworthy.
Speaker 2 (07:55):
A tech says, I know a few mechanics, and part
of their company policy was to find at least two
to three things to suggest to a customer to replace,
even if they don't need them.
Speaker 4 (08:04):
That's a that's awesome see.
Speaker 2 (08:05):
But it's interesting because it makes me be less annoyed honestly,
because like when I worked in retail, like we were
told that we needed to try and up.
Speaker 6 (08:14):
Sell something, like you were in any kind of retail.
In restaurants, you were always trying to upsell people. Get
that souvenir glass with your bubble gum string. It's only
eighteen dollars now for your drink.
Speaker 2 (08:24):
Wo. So if it's like expected, then I feel less
like they're trying to swindle me and more like they're
just doing what they're they have to do for their job,
even though it's going to cost me one hundred and
forty dollars.
Speaker 1 (08:36):
Here's one Callstroum Automotive in Coon Rapids. They're super honest
and they do amazing work. So these are good to know.
What's your experience with this when maybe you were a
mechanic and you are also told because they do upsell Jenny,
just like you said, every time you go to Caribou,
you order your whatever drink and they go, do you
want anything from the bakery today?
Speaker 4 (08:56):
No?
Speaker 1 (08:59):
A couple more before we take a break. My mother
in law brought her car in for maintenance. The advisor
noticed your car was in a living will and he
said to her, Oh, I see your car is in
a loving trust. You must be trying to avoid taxes.
Pretty sure they paid cash for their car and she
will not be back to that place. Oh so they
were trying to Oh wow, really scammer. Bought my car
to the dealership and they gave me a thousand dollars estimate.
(09:21):
When I asked for details. It with stuff they normally
do at the prior service, which would have been free,
but they didn't do it for some reason. Now trying
to charge me one thousand dollars. Wow, that is when
you don't go to that dealership again.
Speaker 2 (09:32):
Yeah, and I think that's where I'm at too. Where
when I got my car, I thought I was like
locked in where I had to go to my dealership
for all of my mechanic services. And then when I
complained about it to Trip, he was like, no, you
shouldn't be going there anymore, Like once your warranty is
out with your car, like you can go anywhere.
Speaker 3 (09:48):
And I was like, oh shoot, I thought I was.
Speaker 2 (09:50):
I feel so stupid because I thought I was meant
to go there because I bought my car there, and
I don't know I would get in trouble otherwise.
Speaker 3 (09:57):
I'm not sure how it works on a brain, but
I gotta go somewhere else.
Speaker 1 (10:01):
There's a bunch of people are suggesting, like you know
places that do really good work. Yeah, Branny's Oil and
Foley is so kind, reliable and fair. They will tell
you if they can fix it or not. Euro charge
Minneapolis for all your European maintenance repairs and modifications, and
so thanks for the recommendation. Some Burghs in Burnsville is fantastic.
(10:21):
Victoria Automotive is great, and I think it's good to
know there are still plenty of great dealerships, and there
are plenty of great mechanics. But once in a while,
it's like any business, you know, sometimes they're just going
to try to swindle you.
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Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.