Episode Transcript
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Speaker 1 (00:00):
The following is a paid podcast. iHeartRadio's hosting of this
podcast constitutes neither an endorsement of the products offered or
the ideas expressed.
Speaker 2 (00:09):
We've created an industry.
Speaker 3 (00:11):
As an entrepreneur, I was certainly looking for more.
Speaker 4 (00:13):
The usual story of the immigrant.
Speaker 5 (00:15):
When it's scary is when it's great.
Speaker 6 (00:17):
I'm Richard Gearhart and I'm Elizabeth Gearhart. You just heard
some snippets from our show. It was a great one.
Stay tuned to hear tips about how you can start
your business.
Speaker 1 (00:28):
Ramping up your business. The time is near. You've given
it hard, now get it in gear.
Speaker 2 (00:35):
It's Passage to.
Speaker 1 (00:36):
Profit with Richard and Elizabeth Gearhart.
Speaker 7 (00:39):
I'm Richard Gearhart, founder of Gearhart Law, a full service
intellectual property law firm specializing in patents, trademarks, and copyrights.
Speaker 6 (00:47):
And I'm Elizabeth Gearhart. Not an attorney, but I do
marketing for Gearhart Law, and I have my own startups
and podcasts.
Speaker 7 (00:53):
Welcome to Passage to Profit, the Road to Entrepreneurship, where
we talk with celebrities and entrepreneurs about their store worries
and their business ventures. We have a very special guest,
Louis Belge Martin and he is the visionary founder of
DTI Software, the company that pioneered the inflight entertainment systems
(01:14):
and the co founder of W Investments, a private equity
firm based in Montreal, Canada, where entrepreneur founders invest in entrepreneurs.
In addition, we have the very special Clint Arthur who
is in New York City joining us from his gorgeous
Al capuco estates. So we're glad you could make the trip.
Speaker 8 (01:35):
Clint, Thank you great to be with you.
Speaker 6 (01:37):
And then we have two amazing entrepreneurs presenting Matthew Sifelli,
physical therapist and founder of Attained Physical Therapy, and he
is taking physical therapy where it's needed most and I
think his business model is amazing. I'm not going to
talk too much about it because you want to hear
it straight from the horse's mouth. And then we have
Tanya Taylor who is a financial coach, author, ted X speaker,
(02:00):
and she has Grow Your Wealth. She is really doing
phenomenal things and I love her story Rags to Riches.
And later on we'll hear from our friend Alicia Morrissey,
a great jazz singer, and we've got Secrets of the
entrepreneurial mind perfect.
Speaker 7 (02:15):
But before we get to our distinguished guests, it's time
for your new business journey. Two and five Americans are
thinking about starting a business or are already small business owners,
and we like to ask our panel a question that
is of relevance to them. So our question this week
is going to be why fear is the secret to
(02:37):
entrepreneurial success.
Speaker 9 (02:39):
Louis, I think fear will fuel the ability to pivot,
will fuel the ability to think outside of the box,
and fear will probably remind you that business is fragile
and that you have to adapt to your environment.
Speaker 3 (02:57):
Matthew, fear in my business journey, I think amounts to
being held accountable as a leader. It kind of pushes
you up against the wall in certain situations, and as
you continue to grow, you bring more people on your journey,
you're held accountable to those people.
Speaker 8 (03:15):
Right.
Speaker 7 (03:15):
You don't always know how something's going to turn out,
and it's natural to have a little fear around that.
Speaker 4 (03:20):
Tanya, I like to think of fear as a healthy thing.
A lot of times it's looked at as a negative,
but when I think about fear, I think it's a
thing that's going to drive us to whatever it is
that we're trying to achieve, and you turn it into
a learning moment and you use that moment to continue
to grow and to continue to move forward.
Speaker 7 (03:40):
That's great, well, said clint Hey.
Speaker 5 (03:43):
When I was on the Today Show, Brookshields was interviewing
me and she goes, you know, you talk a lot
about being comfortable outside of your comfort zone. And I said,
life begins where your comfort zone ends. And she said
that sounds scary, and I said, when it's scary is
when it's great in life. You know, if you don't
feel the pain, if it doesn't hurt a little bit,
the victory is not so sweet.
Speaker 7 (04:04):
I guess the moral of the story is fear is
a motivator. It's an uncomfortable piece, but it's one that
we all as entrepreneurs live with now on to bigger
and better things. And while I find this slightly hard
to believe, a recent study by the American Customer Satisfaction
Index showed that customer satisfaction across airlines hit an all
(04:25):
time high of seventy seven percent, exceeding even pre pandemic levels.
So joining us today is Louis bernge Martin, a man
who is likely responsible for twenty percent of that seventy
seven percent satisfaction level, because he is the co founder
of DTI Software, the company that pioneered the inflight entertainment
(04:48):
systems we now take for granted today. Airlines are incredibly
cost conscious and they're very concerned about Wait, how did
you ever convince the airlines to put all of these
expensive video screens on the back of airplane seats.
Speaker 9 (05:05):
It started with my first flight, where I had very
high expectations and I was super excited of thinking that
I would be flying at forty thousand feet and I
would live a moment, I would live something I would
I was really excited. Little that I knew that my
excitement would be basically watching the rear of a seat.
Speaker 7 (05:29):
In front of me and sort of like watching paint dry.
I think exactly.
Speaker 9 (05:35):
I think nell growing is more exciting than what I
had experience, and so I figured, well, why is this?
Why am I bored?
Speaker 2 (05:42):
Why?
Speaker 9 (05:43):
Why is just the mere fact that you're boarding an aircraft?
There should be a band, there should be a disco ball,
there should use their travel used to be like that.
Speaker 7 (05:53):
I have pictures of my relatives in the seventies sitting
in these wide coach class seats about as big as
first class. Now they were bright orange, and they have
a martini in one hand and a cigarette in the
other hand, and they look like they were having a
lot of flights.
Speaker 6 (06:09):
We'll dressed up too, Yeah.
Speaker 7 (06:10):
They well dressed up.
Speaker 9 (06:11):
Then the airline went for profit. That's when the experience
started going down. And so I took upon myself to
bring something new, to bring something to have anyone that
would be flying live an experience.
Speaker 2 (06:25):
And so that's how it started.
Speaker 9 (06:26):
So to the question how did I convince airlines, It
took eight years, first of all to break even. And
once I was able to really make the case that
flying could be dynamic flying, you could have a moment
where you learn something, where you have something different, where
you have something that is so unique that the customer
(06:48):
behavior would be I want to do this again, I
want to fly again. I want to come back on
this aircraft. Then once you convince one, there's three hundred
airlines out there on the globe that represents the market
of an f entertainment.
Speaker 2 (07:00):
So I created that notion.
Speaker 9 (07:03):
That well, you don't want the other airlines passengers to
see I want to fly on that specific airline, So
all the other airlines, every airlines in the world had
something that resembled in fat entertainment. And so I think
that as much as the journey was a difficult one,
we talked about fears earlier. I mean there was a
lot of fears when we started the business. The vision
(07:26):
has always been crystal clear. The north Star has always
been what we wanted to achieve, and it was as
simple as we want to make flying fun. We want
to make flying something a unique experience. There's no reason
why it shouldn't be.
Speaker 7 (07:38):
So when did the airlines though, realize that this was
something that they wanted to do. They wanted to go
to the extra step in curry the extra cost of
putting video screens in seedbacks, right, So when did that happen?
Speaker 9 (07:53):
I think it's a movement. I think it's at some
point if you communicate. So for eight years I did
siminar conference videos. There's not a country haven't stepped foot on.
There's not an airline I haven't spoken to, There's not
and the message was consistent. So for eight years is
passengers deserve to have something that is in line with
(08:15):
what you're doing already, which is phenomenal. You're bringing people
up in the air from point A to point B
in a record amount of time, let alone supersonic flights
and so on. But commercial aviation passengers should deserve or
should expect to have something special, and let's bring it
to them. And then with this, there's additional revenue that
(08:35):
you may think of, for example, advertising, or there's a
lot of ancilliary revenues that we open. The door charging
for suitcases was brought as part of a passenger experience.
Speaker 2 (08:46):
Now you're not gonna like this.
Speaker 7 (08:47):
No, I don't like that at all.
Speaker 2 (08:49):
You're not gonna like this.
Speaker 9 (08:50):
But airlines are for profit, and at the end of
the day is how do you balance the business model
so that passengers will find a journey.
Speaker 2 (09:00):
That they want to relive over and over again.
Speaker 7 (09:03):
Well, the statistic that we have here seventy seven percent
of airline passengers are satisfied with their experience. Does that
even seem to ring true to you?
Speaker 8 (09:16):
Yes?
Speaker 7 (09:16):
Be based on your work, yes, I mean so.
Speaker 9 (09:19):
Punctuality is one thing outside the aircraft, the lounges, for example,
the boarding. There's a lot of thoughts that are being
put into when you leave home. How do you want
to basically live that journey that once you're coming back home,
you will remember that journey hopefully as much as the
destination that you've had. And I think airlines have done
(09:40):
immense progress. Airports have done immense progress to ease our journey.
Speaker 2 (09:45):
Be a tsa pre which is something the preacher for
that exactly.
Speaker 9 (09:51):
Some airlines will offer you to pick you up at
home and drive you to the airport and at destination
drive you to your destinations.
Speaker 2 (10:00):
Right service.
Speaker 7 (10:00):
Yeah, I know that they have not surveyed me. And
I know that surveyed me when the plane lands, because
usually by the time the plane lands, I'm pretty grumpy
and that would be a bad time for me to
fill out a survey question.
Speaker 6 (10:12):
Yeah, some good flights. We've had some flights canceled, We've
had some bad flights. So we have had some good flights.
Speaker 7 (10:18):
Right, if you have kids, having video on the plane
is like a god said, it's like changing.
Speaker 6 (10:23):
I think that you were really precient with that, because
who knew when you started this? What year did they
start going on?
Speaker 9 (10:31):
So the business started in the early nineties and the
wave of what we know today is mid to late nineties.
Speaker 6 (10:38):
That started, So who knew at that time how addicted
we would be the screens, right, nobody. So you were
really forward looking. So now a kid expects that everywhere.
Speaker 9 (10:49):
My son is twenty years old. And when you was three,
four or five years old, we would fly and so
we would sit on the aircraft and if you wouldn't
see a TV, you would get off the aircraft and yeah,
I would say, Benji, come, we have to fly, said
he said, no TV.
Speaker 2 (11:04):
No flight'strong.
Speaker 6 (11:09):
Yeah, but everybody expects it now. So I mean you
really did change flying with that.
Speaker 9 (11:14):
So we've created an industry that that today would take
for granted.
Speaker 6 (11:17):
So that was a very entrepreneurial thing to do, and
you recognized a gap where either other people hadn't or
they were unsuccessful in filling that gap. They may have tried.
Speaker 2 (11:28):
There's a fable there.
Speaker 9 (11:29):
There's a French fable that there's a a shoe salesman
that goes into a country or into a region and
nobody wears shoes and so there's no market here, so
let's move on. I'm more of the opposite. There's a
huge market here. If I'm selling shoes and nobody's wearing shoes,
then let's convince them the virtue of wearing shoes, then
that you'll walk longer, and that you'll walk in a
(11:50):
more comfortable environment, and so on and so forth. And
so I think that it took especially in my case
because I've created, and we've created. I wasn't alone, but
we've created an industry. It took a lot of resilience.
It took a lot of perseverance, It took a lot
of convincing, It took a lot of conversations and saying
this is what I'm trying to do.
Speaker 2 (12:12):
Just think about the newspaper.
Speaker 9 (12:14):
So if you bring a newspaper on board, it's heavy
and there's only a few, and there's only you can't add.
Speaker 2 (12:21):
They used to hand out newspaper exactly.
Speaker 9 (12:23):
So we created in newspaper that you could fly from Montreal,
from Montreal to Paris and read the newspaper, the China
Morning Post, and you couldn't think about this, think about
learning a language. So in two thousand and three, in
our innovation in capsules or brainstorming, we were like, Okay,
(12:43):
wouldn't it be cool if I, as a French Canadian,
could learn Mandarin on my next flight from Istanbul to
Buenos aires.
Speaker 8 (12:52):
So let me.
Speaker 7 (12:53):
Change texts just a little bit here and get to
know about you a little bit more. Who were your
heroes growing up?
Speaker 9 (13:00):
Oh yeah, yo, yeah, my hero is growing up. I
came from a modest family. I believe my first hero
was my mother because she was she was teaching French
to immigrants that were coming into Quebec, coming into the
French part of Canada, and I think she opened our
mind to the world is your oysters. And I applied
(13:21):
this later in life in when you want to be international.
Very often Canadian things that international is the south of
the border and vice versa, and so for me, international
is the globe. And so I've applied this and that
show to be very successful.
Speaker 7 (13:38):
Louis Belnge Martin, co founder of DTI Software, the company
that pioneered the inflight entertainment systems we now take for granted.
Speaker 6 (13:48):
Today you are listening to the Passage to Profit show
with Richard Elizabeth Garhart, and we will be right back.
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Eighty four now.
Speaker 1 (15:54):
Back to Passage to profit, Once again Richard And elizabeth gearhart.
Speaker 6 (15:58):
And our Special Guests Louis, belan martin and we have
had such an incredible discussion with him. So far he
invented those little TVs on the back of, airline seats
like we all love him. For that but you have
moved into being a private. Equity investor can you explain what?
Speaker 9 (16:16):
That means so what it is is that you pull
different investors in, my case it's all entrepreneurs that have
had a, liquidity event and you're positioning the fund as
being one that invests with, a purpose but also with
helping other entrepreneurs reach the same goal AS what, i
(16:38):
did meaning being successful and growing a business that eventually
will have a. Liquidity event and so that private equity
FUND because i think that because of the fact that we're,
all entrepreneurs it allows for investment to, be meaningful in
investment to have probably more chances to be successful in
(17:00):
that we all know, the obstacles we all know, the
traps we all know the or we think we know
more having walked that, path before and so it has
shown to be super successful just because of this Is
that i've walked a path that was sometimes filled, with
(17:20):
minds sometimes filled, with wall sometimes fills with fears that
allowed me to kind of coach or mentor entrepreneurs in
careful because there's a wall behind. That curtain you may
not want to go that path or that fast because
it will have a detrimental impact on, your business and
(17:41):
so on and. So forth and so of course when you,
do investment you have to be willing, to lose so
you lose some win some what we've done over the
past decades is that we've won more than. We lost,
FOR me i fall in love with leadership before. THE
business i think that it's much easier to team up
(18:03):
with good leaders that if the industry is in evolution
or if there's things that need to, Be CORRECTED whereas
i think too many investors are falling in love with,
an industry or with, a product or with a business,
in itself but then, the leadership oh.
Speaker 2 (18:21):
Will change the leadership.
Speaker 9 (18:23):
Stories have taught me it's much harder to change leadership
and to find the right people when, You invest rather
than we have a very, good core then let's make
sure that we can adapt the business to. Its Environment
and i've had more successes in investing in leaders than
investing in.
Speaker 7 (18:43):
A Business Louis bell martin the visionary FOUNDER Of, dti
software the company that pioneered the inflight, entertainment systems and
the co FOUNDER Of, w investments a private equity firm
Based In, Mantre, all canada where entrepreneur founders invest. In
entrepreneurs thank.
Speaker 8 (19:04):
You very much for.
Speaker 7 (19:04):
Joining us if our listeners want to get in touch
with you for investing or, just information where can they
find you.
Speaker 9 (19:12):
Have a website winvestments dot ca and my email is
Very easy louis At w Investments.
Speaker 7 (19:20):
Dot, great well thank you so much for. Joining us
it's been an. Absolute pleasure passage to Profit With Richard.
Elizabeth gearhart and now it's time for intellectual. Property News
and clint has said that he's been looking forward to
this for a while. Every time as you, May Know,
jack dorsey who started X or twitter when he first,
(19:41):
started It And elon musk have been corresponding about the
future of intellectual. Property Law So jack, dorsey said let's
just get rid of intellectual, property Law And elon, MUSK said. I,
agree NOW normally i would not, be Concerned But elon
musk happens to be in a position of power, right
(20:02):
now and so when he says stuff, LIKE that i.
Pay attention so we're here to talk. About, that elizabeth
what are your thoughts?
Speaker 6 (20:09):
On this it is Terrifying because elon could just fire
everybody that works on intellectual property in the.
Speaker 7 (20:14):
Government tomorrow it could eliminate.
Speaker 8 (20:16):
Patent.
Speaker 6 (20:16):
Examiners right they want to be able to use any
content that's out there without any repercussions or having to, Pay, anybody.
Speaker 7 (20:22):
Clint what are?
Speaker 5 (20:23):
Your thoughts this is another example of how they're just
trying to rip off the artists every, time creators the
artists look at what's happened to the, music industry and
now they're going to take away intellectual property rights of
all creators.
Speaker 2 (20:35):
To everybody it's.
Speaker 5 (20:36):
JUST unbelievable i am Surprised That elon musk would be
in favor.
Speaker 7 (20:40):
Of, it tanya what do You think the?
Speaker 4 (20:41):
NEXT step i think is to start, Thinking, about okay
how are we going to compensate people so that they're
incentivized to do the work that they want to continue,
To do because if there's no incentive to be able to,
do that then no one's going to want to, do
anything and then where are we going to?
Speaker 7 (20:55):
End up, revolution's great but we'd all love to see.
Speaker 2 (20:58):
The plan.
Speaker 7 (20:58):
You know it's one thing to say let's get rid,
of it but what are you going to? Do INSTEAD
and i think that was to, your point there's got
to be ways to compensate for, Their.
Speaker 3 (21:06):
Efforts matthew there should be protections, in place because to, Your,
point tanya people work hard to create and if there,
isn't creation we.
Speaker 7 (21:14):
Become stagnant speaking of, intellectual property if you have any
idea for an invention or idea for, a trademark you
can Contact Us gearhart Law at gearheartlaw. Dot com we
work with entrepreneurs worldwide to help them through the entire
process of, obtaining, patents trademarks. And copyrights and if you
want to, learn more you can learn more about patents
(21:35):
at learn more about patents. Dot com or if you
want to learn more, about trademarks go to learn more
about trademarks, dot com get a free, white paper or
sign up for a consultation with one of. Our attorneys Passage.
Speaker 8 (21:48):
To profit.
Speaker 7 (21:48):
Stay tuned We have secrets Of The entrepreneurial mind coming.
Up soon you don't want to. Miss that we'll be
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Speaker 1 (23:52):
Twenty two Passage to profit Continues with Richard And.
Speaker 14 (23:56):
Elizabeth gearhart Passage to profit is a national syndicated radio
show heard on thirty eight stations Across The. United states
our podcast is ranked in the top three, percent globally
and we've also been recently named as a top ten
entrepreneur interview podcast by. Feedspot DATABASE normally i would.
Speaker 6 (24:18):
Do my, segments here but we had a special guest
stroll In To new york and we invited him up to.
The studio his Name Is. Clint arthur he's a. Celebrity
entrepreneur we have spoken to him on the show before
and this is a great time to. Catch Up, welcome
clint what are you up to?
Speaker 2 (24:33):
These days excited to be.
Speaker 5 (24:35):
With you i've got a lot of fun stuff, going
on including the release of my, New novel More and More,
and more which is the first novel ever written about
the topic.
Speaker 2 (24:43):
Of inflation but what do you know?
Speaker 7 (24:45):
About inflation you're a, Celebrity entrepreneur you're not, an, Economist,
RIGHT well i.
Speaker 5 (24:49):
Actually do have a degree in economics From The Wharton,
business SCHOOL so, i, KNOW well i.
Speaker 8 (24:54):
Guess That.
Speaker 5 (24:54):
QUE well i was really inspired by a conspiracy theory
PODCAST that i was listening to in which the guest
talked about his involvement in a plan organization.
Speaker 2 (25:05):
Operation to Destroy The.
Speaker 5 (25:07):
Soviet union and my novel takes place in the late
eighties and the. EARLY nineties i had this character based
somewhat on my. Own life it's a story, about love war.
And inflation it is an international. Espionage thriller oh what.
Speaker 7 (25:22):
It is i'm going to have to get a copy,
of it.
Speaker 5 (25:25):
Thank you It's, on kindle it's a hardcover and It's on,
audible TOO and i love. Doing audibles and do you read?
IT yourself i did the performance of.
Speaker 7 (25:32):
The audio you get, that, Voice right you're getting double
the value just by Listening.
Speaker 5 (25:37):
To clint i've listened to a lot of audibles like
the Novels OF. John, d McDonald who is one of
The greatest. American writers and the guy who performs those
audibles is. Really great and my wife SAYS that i
sound just.
Speaker 2 (25:51):
Like him So LIKE.
Speaker 5 (25:52):
John d, McDonald audibles then you'll enjoy more and more
and more as.
Speaker 6 (25:56):
An, audible well, thank you that. Was excellent now we
are on to our. Next Presenter matthew safeli is a
physical THERAPIST With Attain, physical Therapy and i'm going to
let him talk about how he came up WITH the
i did to do this and how he's.
Speaker 3 (26:09):
Doing, it yes we're doing rehabilitation services across. The spectrum,
nothing groundbreaking, nothing different it's just how we're. Packaging it
during my years in ACADEMIA and i was exiting grad
school finishing up, my doctorate i'd hear clients of mine,
always say why are you spending so much time and
money into. YOUR academics pt is a waste. Of time
(26:30):
it didn't work, for ME and i could do the
stuff at home by myself and it was the, same, thing,
rinse repeat over and over. AND over, i said something's,
Wrong here and when my, Time comes i'm going to
move Back To, new jersey and we're going to present
a product to the public, that's different that gives them
a reason to walk into the clinic if they, are
vulnerable they're, in pain and give them a, different approach
(26:52):
a different lens as to what the delivery of care.
SHOULD be i helped grow and start a practice together with.
A partner for nine and a. Half years we did some,
amazing things and then that came to kind of a
fixation point in the road where we were thinking DIFFERENT
and i decided to, go left he decided to, go
RIGHT and, i say you, know what. It's time it's
time to break apart and start laying down some bricks
(27:16):
in a. Different direction so we happened to be on
vacation and the carpet got pulled out from, underneath me so.
To speak it was basically cut from all of our
platforms while we were Vacationing. In colorado well that's a.
Speaker 6 (27:29):
Dirty, trick wait so what you went on vacation and
your business partner just decided to eliminate you from the business.
Speaker 3 (27:36):
Pretty much so.
Speaker 8 (27:39):
No PARTNERS.
Speaker 3 (27:41):
So i had this conversation, last week and there's truth.
To THAT but i believe in strength. And numbers we
got back from, our vacation we had that. Incident happen
that was strike. Number one number two we found out we,
were pregnant which we were not, Expecting that so that was.
Speaker 7 (27:59):
Number two up the stress a little bit there and.
Speaker 3 (28:02):
Then uh and then the concepts of attain came, to
LIFE and, i said, all right to respect. Restrictive covenance
i'm gonna go south way South In ocean county and start,
the practice which would have been it was about an
hour and a half drive each way every SINGLE day
i was set. To Do then march fourteenth of twenty
twenty hit and that Was. Lockdown, day yeah so fear, the.
(28:25):
Unknown right the hardest part at that point in my
life was there was no business blueprint for anyone someone
has seasoned, As, you clint someone with a legal background.
LIKE yourself i knew how to grow healthcare business during
normal times where you can go and solicit, in MARKET
but i had. No blueprint the biggest hurdle for me
was to try and convince SOMEONE that i had, A
(28:48):
product i had a, good VISION and i was able
to convince a young executive director in one of the
assistant livings Down in shrewsbury who came to me, AND
said i heard. About you we need something here that,
is young hungry. And different can you? Do that and
the answer. Was yes so we finally became Operational in
(29:09):
june of, twenty twenty and then the next hurdle was
trying to convince medical practitioners to join, my train so,
to speak. MY train i say this with a great
deal of passion that my first, Hired employee colleen is,
her name was a young. Occupational therapist she believed. IN
me i sold that you talk about selling and go
(29:30):
in front of all. DIFFERENT airlines i sold the PEOPLE
that i was interviewing my past history of growing a
business for nine and a, HALF years i didn't have
a product at a concept in. My HEAD so i
sold the concept of her and what we were trying
to accomplish in staffing is a lot of assistant livings
and growing these. Outpatient practices and in five years worth,
(29:50):
of time we've grown the practice from just MYSELF where
i was, THE attorney i was, the accountant, the practitioner,
the janitor, everything else and we ARE about i have
employees now and we service across four different states through
throughout the country.
Speaker 6 (30:04):
And you go.
Speaker 3 (30:04):
Into facilities we go into facilities and we contract with
them to provide, physical therapy, occupational therapy and speech.
Speaker 6 (30:12):
Therapy services and what blew me AWAY when i saw.
YOUR website i didn't know that People with alzheimer's could
use physical, therapy.
Speaker 2 (30:21):
Absolutely so how does?
Speaker 3 (30:23):
That work so there's a lot of things that can,
be done not so much to completely one eighty the,
degenerative process to kind of slow down the process as
they transition into a different stage in.
Speaker 6 (30:33):
Their life and it's not, just that it's. Other things
in these assisted living places and places where people really need.
YOUR help i think that's like a big thing is
you actually go into the facility and you're working with
people that a lot a lot of times. Get ignored absolutely, stuff, right, Absolutely,
yes yeah it's really helping a lot a lot of
people with, their lives.
Speaker 3 (30:53):
And you really become part of the interdisciplinary team between
the primary, care physicians the, nursing staff and. The families
one area that has really allowed us. To grow there
was a consistent theme that families didn't know what was
going on with their. Loved ones care nursing didn't know
what was going on in the delivery. Of services it's
constant over, and over and there's some big players in,
(31:14):
our market some big private equity backed rehabilitation companies that
are far far larger than. We are but where we do,
it better we put certain systems and operating procedures in
place to fine tune that. Communication process, with nursing we TALK.
About ip we created our own proprietary attained app where
(31:36):
loved ones can gain access To The Attained physical. Therapy
app our providers are, uploading, pictures videos they can see
that Mister, missus smith their loved, one walked, you know
fifty feet today with. Close supervision those are powerful things
in that process at that stage.
Speaker 2 (31:51):
In life so which part.
Speaker 7 (31:53):
Of the business gives you the? Most satisfaction what do
you like working on?
Speaker 3 (31:56):
The most in being fifteen YEARS of i often speak
at a local state UNIVERSITY by Us At, malcher state
and early on in MY career i, was, asked like
what's the definition? Of BUSINESS and i asked that question
now to THE students i, speak to and ultimately always
comes down to some sort of. Dollar figure and that
was my answer. Back THEN right a means to earn
(32:19):
now my definition of business and to answer your question
is it's a platform for expression and as a, rehab,
provider right we put plans of care in place for whoever,
we're SERVICING and attain provides, an, exoskeleton right a black
and white concept of what the therapy model. Should be
(32:40):
but whether the provider, uses pink green or purple to
paint that portrait, or blue green and yellow to paint,
that portrait however they choose to express that delivery, of
care that's. On them so my passion lies in being
able to provide, a safe consistent work environment that a
provider can have and share the same successes that some
(33:01):
of their. Colleagues do that gives me a lot. Of
satisfaction and to be able to do that across state
lines and commit to providing a product that people should
understand and would want to come, back to that gives
me a lot.
Speaker 9 (33:14):
Of, enjoyment lily what's your biggest challenge?
Speaker 2 (33:17):
Right now the.
Speaker 3 (33:18):
Biggest challenge is. Human capital you have a lot of
these young students coming out and now anywhere from one
hundred one hundred and fifty two hundred fifty thousand dollars
in debt and the entry level salaries Don't match you're
usually in school anywhere from two and a half to,
three years so your total academic program is going to
range you seven years, of school your, undergraduate degree and your.
(33:39):
Postgraduate WORK so i don't know if the pool of
new students that are passing boards coming into the workplace is,
thinning OUT because i know the entry is. VERY competitive
i can tell you from my program we had one
hundred and. Twenty seats we graduated, thirty four so there's
a lot of attrition over. Three years it's just. GOTTEN harder,
(34:00):
i mean in, Fifteen years i've had to change the
way we INTERVIEW the indeed AND the zip recruiters and
how they manage. Your platforms ten, years ago you. Text
people now you text a lot of these young minds
that are, coming out and that's the only way you
get a hold, of them which is not something that
everybody in this room is. Used to but you gotta
take yourself down to how they operate and think human capital.
IS costly, i mean for the first time in, my
(34:21):
career we've had to engage. Expensive recruiters never had to
do that in fourteen years.
Speaker 8 (34:26):
Of BUSINESS so i.
Speaker 3 (34:27):
Don't know it might be that the talent pool coming
out is just THINNING and pt is a. Growing.
Speaker 6 (34:32):
Business right you do a lot without the use, of,
drugs right very. Much so and that's, so preferable especially
as you're getting older because your body just can't handle Stuff.
Speaker 3 (34:42):
Like and our professional organization has been petitioning for years
to be recognized as. Direct access what? Is that so
direct access means that if your grand opening event and
you're lugging a luggage upstairs and you tweak, your back
you don't need a physician referral from a physician to come.
See us, Oh right so it's decrease the costs and
(35:05):
the burden on the medical continuum where you're going to your,
primary care then you're going with to, an orthopedic and
then you're coming to. See us we're trying to trying
to mirror a lot of the model of what, happens
overseas so we effectively can become a primary care, access
point so, to speak to tree out certain muscular. Skeletal,
conditions wow and then if we deemed if We evaluate
louis and his shoulder is deemed out of, our scope
(35:26):
then we make the referral to a respective orthopedic or
a pain. Management specialist that's great for.
Speaker 6 (35:32):
COST cutting i think your business plan. Is great i'm
a little bit worried that you can't get enough people
to work for You because i'm. Getting older but how
can people get a hold? Of you how can they?
Speaker 3 (35:45):
Find you easiest way is go to a website at
www dot attain hyphenpt. Dot com they want to reach,
me directly. Always accessible matthew at attain hyphenpt.
Speaker 6 (35:55):
Dot, com great, Thank.
Speaker 14 (35:57):
You matthew Passage to Profit With, Richard Analys dear Heart And.
Speaker 6 (36:01):
TANYA taylor i WATCHED her TEDx talk from, her website it's.
On YouTube it. Was brilliant i'm hoping we can touch
some of the points from. That today she's a, financial,
coach AUTHOR ted, x SPEAKER and Ceo Of Grow. Your
WEALTH so i want to hear from her how she
went from having nothing to having a lot of money
and how she's helping other people.
Speaker 4 (36:22):
Do It, welcome danya, thank you and thank you for.
Having me so my story is pretty interesting. BUT straightforward.
I was i grew Up, in jamaica, you know very
ambitious parents who taught us that we could. Be anything
AND then i got, to sixteen graduated, high school and
my parents just couldn't afford to do anything further with
me educationally because there were six. Of US so i
(36:44):
had an opportunity to Come. TO america i had like
a visa that, was expiring like within a month of.
Me COMING so i was hoping to, come here go,
to college and just. Keep moving EXCEPT when i, came
here they, were, like oh, you're sixteen back to?
Speaker 6 (36:58):
High school.
Speaker 4 (36:58):
You go we didn't understand this IS so i became.
UNDOCUMENTED right i also didn't have any, family HERE so
i was actually staying with people who my parents kind
of begged to have me stay. With THEM but I
realized i had an opportunity that so many People in
jamaica did, not have and so many and my siblings,
didn't have so now everybody was relying. ON me i
got HERE and, i. SAID okay i looked around and
(37:22):
it was very different FROM what i Learned. In jamaica
everybody seemed to have been living a great LIFE when
i Lived. IN jamaica i come here and everybody is in,
an apartment they're working, two jobs they have, no credit
the usual story of. The IMMIGRANT and, I said i
want to. DIFFERENTIATE myself i want to go. TO school
i want to get, a CAREER and i want to.
Be rich at, THE time i didn't know the difference
between wealth. AND riches i was, JUST like i want
(37:43):
to be rich and HOW do i? Do THAT and
i literally just. Started studying the FIRST person i Studied
Was sam Walton, from WALMART and i just read. His story,
You know, it's like WHAT can i mimic? From HERE
and i was READING books i think and. GROW rich
i was reading all, these things and long, STORY short
i really was deliberate about the GOALS that i set.
(38:04):
Very young, I'm sixteen. I'm budgeting, I'M like i want
to have a house by The time i'm. THIS age
i want to graduate college by the time i'm. This
AGE and i just stuck to. Those things and by
THE time i was, TWENTY five i had purchased my
first Home in brooklyn and was. House HACKING so i
bought like a multi family HOUSE and i rented parts of.
It OUT and i had BECOME a cpa and just started, To,
(38:26):
think okay. What's NEXT and i had Worked At goldman
sachson undergrad and the bankers always talked about, their PORTFOLIO
so i, Was, like okay how does? THIS work i
would ask, them questions so you can invest in the.
STOCK market i couldn't at the time invest in the
stock market so by myself because the entry point at
that time. Was high if you're buying a share, of
stock you're paying thirty nine dollars as. A fee it's
(38:48):
not like now where there are. No FEES so i
gathered a group of FRIENDS and, i said let's start
a stock market, investment club and so we co founded.
THAT club i ran that club for six and a,
half YEARS and i just continued, to INVEST and i
started to set just more. Lofty goals, YOU know i
want to have a million dollars by THE time i
get to. THIS age i want to Leave, corporate AMERICA
and i really want to start to have wealth and
(39:09):
to raise my children a. Different WAY and i was
able to do all. Of that in addition, TO that
i started a children's financial education club, as well just
to teach them how to. Build WEALTH but i got
to forty five RIGHT during COVID and i was in
transition to start my financial. Coaching business and the REASON
(39:30):
why i was doing that was BECAUSE when i looked,
around me whether it's my friends as making multiple six
figure or just the regular people in. My community they
had no, financial KNOWLEDGE and i had gained so much
financial KNOWLEDGE and i FELT like i wanted to give
BACK and i wanted to. Do THIS so i Decided
that i'm going to start this financial. COACHING business i
(39:50):
had done it on, my own just like teaching people in,
the community and in the process of starting, that business
in the process of this investment bank calling me, and,
SAYING hey i want you to head up. This department,
for me it was the dream JOB that. I had i,
was LIKE when i, leave corporate this is THE job.
I WANT except i had a car accident and everything
(40:11):
and my whole life just completely got thrown. Off course
so when you TALK about pt like this is what,
We need i'm not. Even KIDDING like i have gone
through so much in the past, five years just like
recovering from the accident and just the process of going.
Through it but one of the Things that i've made
my mission now is to not just teach, personal finance
but to really talk to people about long term, care
(40:32):
disability because the statistics is, very jarring whether you're a
business owner or you work for an employer where one
In four americans are going to become disabled before they're,
sixty five starting at the age, of twenty and your
employer does not provide you with long term disability benefits
that covers. Your income it generally only covers about sixty
(40:52):
percent of. Your income and if you are self employed
and you don't have long term, disability insurance you may have,
business insurance but if you don't have long term, disability
insurance your income. Drives OUT so i ended up writing
a book about it where it talked about just just
my whole journey and how people can protect themselves from
long term disability if they were to suffer a. Disabling
(41:13):
event and that's what my tech talk.
Speaker 6 (41:15):
Was about what's the name of. The book the book Is.
Speaker 4 (41:18):
Called Limitations the limitless and It's On amazon.
Speaker 6 (41:20):
Limitations To limits Yes, On amazon Yes By. Tanya. Taylor
yes so is disability?
Speaker 7 (41:26):
INSURANCE expensive, i mean how does that rate compared to
life insurance or other type. Of insurances it is really not.
Speaker 4 (41:34):
Super expensive it just really depends on you know how much.
You need so for someone who works in, an organization
a lot of times they'll cover up to sixty percent of.
Their income most people don't even, realize that so, you're paying.
They won't they will only cover like thirty, five percent
thirty percent because they don't want you to have. Full
coverage they think you won't go back to work if
(41:54):
you have. Full coverage and, you know depending on how
much income, YOU make, i mean it could start in
a couple hundred dollars and it will go up. From
there but isn't it, per month? Per, month yes but
it's an investment that's so worth it because if you don't,
have that and you're an employee or you're an entrepreneur
(42:16):
and you do, become disabled you'll find that before you know,
your money. It's gone and if you don't have an,
emergency fund which is Something that i've really talked to my,
clients about, you know and just educate. People about if
you don't have those things and you don't have the
long term, disability insurance you don't really have much to
fall back on because Even With social security. Disability income
(42:36):
so it's been, four years almost four YEARS since i
became DISABLED and i Applied For social security, disability income never.
Got it so if you're counting, on that that is
not something that you can, Really, Say okay i'm gonna
be relying, on.
Speaker 6 (42:50):
That, Right, so tanya what are you focusing on now in?
Your business are you? Coaching people is that what your primary? Business,
IS yes i focus.
Speaker 4 (42:58):
ON women a lot of women are so averse, to
investing averse to managing, their money and just averse to just, talking,
Finance RIGHT so i really try to focus on women
to help them to realize that finance is not. So
scary more women are living longer, than men so we
need to understand our finances and teach them to become
(43:20):
confident in. Doing that so most of my clients. Are
women how do you.
Speaker 7 (43:23):
Teach them to manage their money?
Speaker 4 (43:25):
More EFFECTIVELY so i do have an online platform where
they can take the courses, on demand but we also
have coaching sessions where we're sitting down and we're coming
up with a roadmap on what their. Goals are because
all of us in this room we all have a different,
Financial picture so understanding what each of their financial picture
is and then taking them down that Journey, of okay
(43:48):
so this is the roadmap that we're going, to create
and a lot OF it i always start.
Speaker 3 (43:52):
With mindset do.
Speaker 11 (43:53):
You get In?
Speaker 6 (43:54):
The wii to them, you, say like you were saving
money and you went and bought a three hundred. Dollars
handag what the heck is that you can't? Do that so.
Speaker 4 (44:02):
We have a different approach, to that and sometimes we
do have that in they'll self report a lot of times,
They'll say oh, MY god i CAN'T believe i. Did
this my goal with them when we're going through this
process is to really have them shift how they think.
About money so each of their dollar has, a job
and they're putting that dollar. To work so they're aligning
their spending with what their, goals are and that's how
(44:25):
they get away from spending on all these things that
probably are not as important. To THEM and i always
tell them that you need to have your happy money
and you need to use that to do the things
that you. Really love so like, FOR me i love
to travel and it doesn't matter what's going on in,
MY life i am going. To travel so my happy money.
Is travel AND so i model. For them, I'm like
(44:46):
i'm gonna always go on my vacation because that's what's
going to motivate me to continue down this path of.
Financial freedom because what is a sense of working hard
if we're just going, To, like okay this IS what
i have, to DO and i cannot spend and. On
myself so they really find the things that is meaningful
to them that they're, passionate about and they're going to spend,
(45:07):
on it and then the. Other things that's where you're
going to sort of order your dollar and a lot
of things. Fall out, AND yes i do have people
who sometimes text me your email me, and say oh,
MY god i CAN'T believe i, did this and, you
know we just, Talk, about okay. It happens. Let's recalibrate
every person's situation is going to, be different and sometimes
you'll start with a, certain amount but you can increase
(45:28):
it over time because we also talk about how do
you come into other sources. Of income we talk a
lot about passive generating other sources. Of income when you
have that, additional income you can. Increase it but to
start out is going to really vary by each person
and what their passion. Is like minus travel, is expensive
somebody else's might be something completely different that's not. As,
(45:48):
expensive well that sounds like a.
Speaker 6 (45:50):
Great Plan, tanya taylor, financial, coach AUTHOR ted x SPEAKER
and Ceo Of Grow. Your wealth how do people.
Speaker 4 (45:58):
Find you so my website is Www dot Grow your
wealth tenex dot com and all my social medias are
on that so once you, get there you can find
me on all my.
Speaker 7 (46:08):
Other platforms Passage to Profit with Richard And elizabeth gerhart
will be back right after this spilling.
Speaker 6 (46:15):
Our, SECRETS man i had a rough.
Speaker 3 (46:17):
Night, SLEEP boy i got a letter FROM the irs
YESTERDAY and i just.
Speaker 2 (46:22):
Couldn't, Sleep man i'm.
Speaker 8 (46:24):
Dying here somebody.
Speaker 15 (46:24):
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if you're ready to take back control of your life
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to call The. Tax doctor their expert staff can immediately
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Speaker 10 (47:00):
Two six two nineteen twenty six eight hundred two six
two nineteen. Twenty six eight hundred two six two nineteen.
Twenty six that's eight hundred two six two nineteen.
Speaker 8 (47:13):
Twenty Six it's Passage.
Speaker 7 (47:15):
To Profit alicia morrissey is our programming Director at Passage
to profit and she's also a fantastic. Jazz vocalist you
can scroll to the bottom of the passageprofitshow dot com
website and check out.
Speaker 6 (47:29):
Her album we have had the most. Incredible show we
have such smart people. On Here clint arthur showed up
out of, The Blue, tanya taylor We Had, matthew sofelli
and now they're going to spill. Their secrets it is
time for secrets of the. Entrepreneurial, Mind, So louis i'm starting.
With you what is a secret you?
Speaker 2 (47:48):
Can share it won't be a secret ANYMORE if.
Speaker 8 (47:51):
I share.
Speaker 9 (47:53):
One of the secrets of my journey my success WAS
that i did not always listen, to everyone because sometimes.
You're entourage even your family members will say, You're crazy
you're that. A, lot YEAH well i still get that,
A lot.
Speaker 2 (48:10):
And why are you?
Speaker 9 (48:11):
Doing this there's, no market so so just go do.
Something ELSE and i think sometimes it's better to pause
or stop.
Speaker 2 (48:18):
Or reflect but in, MY case i just.
Speaker 9 (48:21):
CARRIED on i, carried on and, for me IT was
i believed in it so much it. Made sense but
the amount of people around me that try to either
stop me bring. Me down so if anyone out there
who is an entrepreneur or feels or believes they, are
entrepreneur just listen to, your guts listen to your, inner
(48:41):
voice and a lot of people out there will try to,
stop you. Pause You and i'm HAPPY that i listened.
Speaker 6 (48:49):
To, myself yeah, you're RIGHT and i get mad at
those people and TELL them i don't want that negativity in,
my brain so shut, Up, right, yeah.
Speaker 4 (48:55):
No.
Speaker 6 (48:55):
Totally Yeah, so matthew what is?
Speaker 3 (48:57):
YOUR secret i, would say, be relentless, be strategic, be
smart don't be afraid to lean on, other people and
their journey will, be rough the journey will be smooth,
at times but at the end of, the day, for
me it's.
Speaker 6 (49:12):
Be Relentless, TANYA taylor.
Speaker 4 (49:15):
I, would say get out of your. Own way there
is so much that goes on in, our head and
if you know where you want, to go and you
have an idea of, the path even if you get,
knocked down get out of your. Own way you, get
up you pick, yourself up and you readirect if you,
need to but you. Keep moving but you never. Give
up that's not. AN option i.
Speaker 8 (49:35):
Love.
Speaker 6 (49:35):
That, Yeah, okay clint are you ready to spell? A?
Speaker 5 (49:38):
Secret yeah because in, my book which was nominated For The,
Pulitzer prize wisdom Of, THE men i talked ABOUT how
i went from being a taxi driver to working with
international superstars and five presidents Of The, united states and
some of the SUPERSTARS that i worked With Included. BUZZ aldron, I,
said buzz what's the most important thing you? Ever learned,
he said nothing. IS impossible, I Said, marcus stewart what's
the most important thing you? Ever learned, she said when,
(50:00):
little girl my daddy TOLD me i could, do ANYTHING
and i. Believed him AND then i Worked With General
russell HONORE when i had an Event At, west point
and he was the man Who Evacuated new Orleans After,
hurricane katrina and, he said all the opportunities on the
other side. Of IMPOSSIBLE and i have found over And
(50:20):
over i've had some major obstacles in. My way nothing.
Was impossible the real secret is that impossible is a
barrier that they. Put up so many people think you can't,
do this you can't, do that it's impossible to, do
this it's impossible to. Do that but nothing. Is impossible everything.
IS possible i, Like That.
Speaker 6 (50:38):
Richard, gearhart boy everybody is so hard to follow.
Speaker 7 (50:41):
THIS program i don't KNOW if i can. Measure Up
but i'm going to say something, really cliche and that is.
Hard work so you hear that all. The time but
success in entrepreneurship and business is really. About velocity how
much can you get done within a certain, timeframelegal business
if we draft one patent application, a month we have.
(51:04):
One income but if we draft two patent applications, a
month we have a. Different income so hard work really
translates into the velocity at which your business. Moves forward
and so you have to realize it's just not spending
a lot, of time it's moving things forward at a.
Speaker 6 (51:21):
Quick, pace well mine is a little more down in,
the weeds a little. Less Philosophical but i'm, telling, you
guys love it or, hate it you got to KNOW.
About ai And to, richard's point if you want to
get everything done twice, as fast ten times faster than
you're doing, IT now ai is. YOUR friend i know
there are a lot of ethical considerations that are BAD,
(51:41):
about ai but whether you use it, or not you've
got to know about it because it's here and it's not.
Going away although it takes a ton of energy to
run the SERVICE, for ai but you have to know what.
It is and if you haven't used it and you
want to, find out start WITH. Chat gpt it's really
easy to use and it's it's kind, of fun but don't.
Get addicted just type.
Speaker 7 (52:03):
Chat gpt into your browser and ask it a question
and see.
Speaker 15 (52:06):
What.
Speaker 7 (52:07):
Happens yeah Passage to profit is a nationally syndicated radio
show appearing in thirty eight markets Across The. United states,
In addition Passage to profit has also been recently selected
By Feed spot podcasters database as a top ten entrepreneur.
Interview podcast thank you TO the P two, p team
Our Producer noah fleischman and our Program Coordinator alisia morrissey
(52:30):
and our Studio Assistant. Brissy catbasari look for our podcast
tomorrow anywhere you get. Your podcasts our podcast is ranked
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correct never take a legal step without checking with your legal.
(52:52):
Professional First gearheart law is here for, your patent trademark and.
Copyright needs you can find us at gearheartlaw dot com
and contact us for. Free consultation take, Care everybody thanks,
for listening and we'll be back.
Speaker 2 (53:04):
Next week the proceeding was a.
Speaker 1 (53:06):
Paid podcast iHeartRadio's hosting of this podcast constitutes neither an
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the ideas expressed.
Speaker 2 (00:09):
We've created an industry.
Speaker 3 (00:11):
As an entrepreneur, I was certainly looking for more.
Speaker 4 (00:13):
The usual story of the immigrant.
Speaker 5 (00:15):
When it's scary is when it's great.
Speaker 6 (00:17):
I'm Richard Gearhart and I'm Elizabeth Gearhart. You just heard
some snippets from our show. It was a great one.
Stay tuned to hear tips about how you can start
your business.
Speaker 1 (00:28):
Ramping up your business. The time is near. You've given
it hard, now get it in gear.
Speaker 2 (00:35):
It's Passage to.
Speaker 1 (00:36):
Profit with Richard and Elizabeth Gearhart.
Speaker 7 (00:39):
I'm Richard Gearhart, founder of Gearhart Law, a full service
intellectual property law firm specializing in patents, trademarks, and copyrights.
Speaker 6 (00:47):
And I'm Elizabeth Gearhart. Not an attorney, but I do
marketing for Gearhart Law, and I have my own startups
and podcasts.
Speaker 7 (00:53):
Welcome to Passage to Profit, the Road to Entrepreneurship, where
we talk with celebrities and entrepreneurs about their store worries
and their business ventures. We have a very special guest,
Louis Belge Martin and he is the visionary founder of
DTI Software, the company that pioneered the inflight entertainment systems
(01:14):
and the co founder of W Investments, a private equity
firm based in Montreal, Canada, where entrepreneur founders invest in entrepreneurs.
In addition, we have the very special Clint Arthur who
is in New York City joining us from his gorgeous
Al capuco estates. So we're glad you could make the trip.
Speaker 8 (01:35):
Clint, Thank you great to be with you.
Speaker 6 (01:37):
And then we have two amazing entrepreneurs presenting Matthew Sifelli,
physical therapist and founder of Attained Physical Therapy, and he
is taking physical therapy where it's needed most and I
think his business model is amazing. I'm not going to
talk too much about it because you want to hear
it straight from the horse's mouth. And then we have
Tanya Taylor who is a financial coach, author, ted X speaker,
(02:00):
and she has Grow Your Wealth. She is really doing
phenomenal things and I love her story Rags to Riches.
And later on we'll hear from our friend Alicia Morrissey,
a great jazz singer, and we've got Secrets of the
entrepreneurial mind perfect.
Speaker 7 (02:15):
But before we get to our distinguished guests, it's time
for your new business journey. Two and five Americans are
thinking about starting a business or are already small business owners,
and we like to ask our panel a question that
is of relevance to them. So our question this week
is going to be why fear is the secret to
(02:37):
entrepreneurial success.
Speaker 9 (02:39):
Louis, I think fear will fuel the ability to pivot,
will fuel the ability to think outside of the box,
and fear will probably remind you that business is fragile
and that you have to adapt to your environment.
Speaker 3 (02:57):
Matthew, fear in my business journey, I think amounts to
being held accountable as a leader. It kind of pushes
you up against the wall in certain situations, and as
you continue to grow, you bring more people on your journey,
you're held accountable to those people.
Speaker 8 (03:15):
Right.
Speaker 7 (03:15):
You don't always know how something's going to turn out,
and it's natural to have a little fear around that.
Speaker 4 (03:20):
Tanya, I like to think of fear as a healthy thing.
A lot of times it's looked at as a negative,
but when I think about fear, I think it's a
thing that's going to drive us to whatever it is
that we're trying to achieve, and you turn it into
a learning moment and you use that moment to continue
to grow and to continue to move forward.
Speaker 7 (03:40):
That's great, well, said clint Hey.
Speaker 5 (03:43):
When I was on the Today Show, Brookshields was interviewing
me and she goes, you know, you talk a lot
about being comfortable outside of your comfort zone. And I said,
life begins where your comfort zone ends. And she said
that sounds scary, and I said, when it's scary is
when it's great in life. You know, if you don't
feel the pain, if it doesn't hurt a little bit,
the victory is not so sweet.
Speaker 7 (04:04):
I guess the moral of the story is fear is
a motivator. It's an uncomfortable piece, but it's one that
we all as entrepreneurs live with now on to bigger
and better things. And while I find this slightly hard
to believe, a recent study by the American Customer Satisfaction
Index showed that customer satisfaction across airlines hit an all
(04:25):
time high of seventy seven percent, exceeding even pre pandemic levels.
So joining us today is Louis bernge Martin, a man
who is likely responsible for twenty percent of that seventy
seven percent satisfaction level, because he is the co founder
of DTI Software, the company that pioneered the inflight entertainment
(04:48):
systems we now take for granted today. Airlines are incredibly
cost conscious and they're very concerned about Wait, how did
you ever convince the airlines to put all of these
expensive video screens on the back of airplane seats.
Speaker 9 (05:05):
It started with my first flight, where I had very
high expectations and I was super excited of thinking that
I would be flying at forty thousand feet and I
would live a moment, I would live something I would
I was really excited. Little that I knew that my
excitement would be basically watching the rear of a seat.
Speaker 7 (05:29):
In front of me and sort of like watching paint dry.
I think exactly.
Speaker 9 (05:35):
I think nell growing is more exciting than what I
had experience, and so I figured, well, why is this?
Why am I bored?
Speaker 2 (05:42):
Why?
Speaker 9 (05:43):
Why is just the mere fact that you're boarding an aircraft?
There should be a band, there should be a disco ball,
there should use their travel used to be like that.
Speaker 7 (05:53):
I have pictures of my relatives in the seventies sitting
in these wide coach class seats about as big as
first class. Now they were bright orange, and they have
a martini in one hand and a cigarette in the
other hand, and they look like they were having a
lot of flights.
Speaker 6 (06:09):
We'll dressed up too, Yeah.
Speaker 7 (06:10):
They well dressed up.
Speaker 9 (06:11):
Then the airline went for profit. That's when the experience
started going down. And so I took upon myself to
bring something new, to bring something to have anyone that
would be flying live an experience.
Speaker 2 (06:25):
And so that's how it started.
Speaker 9 (06:26):
So to the question how did I convince airlines, It
took eight years, first of all to break even. And
once I was able to really make the case that
flying could be dynamic flying, you could have a moment
where you learn something, where you have something different, where
you have something that is so unique that the customer
(06:48):
behavior would be I want to do this again, I
want to fly again. I want to come back on
this aircraft. Then once you convince one, there's three hundred
airlines out there on the globe that represents the market
of an f entertainment.
Speaker 2 (07:00):
So I created that notion.
Speaker 9 (07:03):
That well, you don't want the other airlines passengers to
see I want to fly on that specific airline, So
all the other airlines, every airlines in the world had
something that resembled in fat entertainment. And so I think
that as much as the journey was a difficult one,
we talked about fears earlier. I mean there was a
lot of fears when we started the business. The vision
(07:26):
has always been crystal clear. The north Star has always
been what we wanted to achieve, and it was as
simple as we want to make flying fun. We want
to make flying something a unique experience. There's no reason
why it shouldn't be.
Speaker 7 (07:38):
So when did the airlines though, realize that this was
something that they wanted to do. They wanted to go
to the extra step in curry the extra cost of
putting video screens in seedbacks, right, So when did that happen?
Speaker 9 (07:53):
I think it's a movement. I think it's at some
point if you communicate. So for eight years I did
siminar conference videos. There's not a country haven't stepped foot on.
There's not an airline I haven't spoken to, There's not
and the message was consistent. So for eight years is
passengers deserve to have something that is in line with
(08:15):
what you're doing already, which is phenomenal. You're bringing people
up in the air from point A to point B
in a record amount of time, let alone supersonic flights
and so on. But commercial aviation passengers should deserve or
should expect to have something special, and let's bring it
to them. And then with this, there's additional revenue that
(08:35):
you may think of, for example, advertising, or there's a
lot of ancilliary revenues that we open. The door charging
for suitcases was brought as part of a passenger experience.
Speaker 2 (08:46):
Now you're not gonna like this.
Speaker 7 (08:47):
No, I don't like that at all.
Speaker 2 (08:49):
You're not gonna like this.
Speaker 9 (08:50):
But airlines are for profit, and at the end of
the day is how do you balance the business model
so that passengers will find a journey.
Speaker 2 (09:00):
That they want to relive over and over again.
Speaker 7 (09:03):
Well, the statistic that we have here seventy seven percent
of airline passengers are satisfied with their experience. Does that
even seem to ring true to you?
Speaker 8 (09:16):
Yes?
Speaker 7 (09:16):
Be based on your work, yes, I mean so.
Speaker 9 (09:19):
Punctuality is one thing outside the aircraft, the lounges, for example,
the boarding. There's a lot of thoughts that are being
put into when you leave home. How do you want
to basically live that journey that once you're coming back home,
you will remember that journey hopefully as much as the
destination that you've had. And I think airlines have done
(09:40):
immense progress. Airports have done immense progress to ease our journey.
Speaker 2 (09:45):
Be a tsa pre which is something the preacher for
that exactly.
Speaker 9 (09:51):
Some airlines will offer you to pick you up at
home and drive you to the airport and at destination
drive you to your destinations.
Speaker 2 (10:00):
Right service.
Speaker 7 (10:00):
Yeah, I know that they have not surveyed me. And
I know that surveyed me when the plane lands, because
usually by the time the plane lands, I'm pretty grumpy
and that would be a bad time for me to
fill out a survey question.
Speaker 6 (10:12):
Yeah, some good flights. We've had some flights canceled, We've
had some bad flights. So we have had some good flights.
Speaker 7 (10:18):
Right, if you have kids, having video on the plane
is like a god said, it's like changing.
Speaker 6 (10:23):
I think that you were really precient with that, because
who knew when you started this? What year did they
start going on?
Speaker 9 (10:31):
So the business started in the early nineties and the
wave of what we know today is mid to late nineties.
Speaker 6 (10:38):
That started, So who knew at that time how addicted
we would be the screens, right, nobody. So you were
really forward looking. So now a kid expects that everywhere.
Speaker 9 (10:49):
My son is twenty years old. And when you was three,
four or five years old, we would fly and so
we would sit on the aircraft and if you wouldn't
see a TV, you would get off the aircraft and yeah,
I would say, Benji, come, we have to fly, said
he said, no TV.
Speaker 2 (11:04):
No flight'strong.
Speaker 6 (11:09):
Yeah, but everybody expects it now. So I mean you
really did change flying with that.
Speaker 9 (11:14):
So we've created an industry that that today would take
for granted.
Speaker 6 (11:17):
So that was a very entrepreneurial thing to do, and
you recognized a gap where either other people hadn't or
they were unsuccessful in filling that gap. They may have tried.
Speaker 2 (11:28):
There's a fable there.
Speaker 9 (11:29):
There's a French fable that there's a a shoe salesman
that goes into a country or into a region and
nobody wears shoes and so there's no market here, so
let's move on. I'm more of the opposite. There's a
huge market here. If I'm selling shoes and nobody's wearing shoes,
then let's convince them the virtue of wearing shoes, then
that you'll walk longer, and that you'll walk in a
(11:50):
more comfortable environment, and so on and so forth. And
so I think that it took especially in my case
because I've created, and we've created. I wasn't alone, but
we've created an industry. It took a lot of resilience.
It took a lot of perseverance, It took a lot
of convincing, It took a lot of conversations and saying
this is what I'm trying to do.
Speaker 2 (12:12):
Just think about the newspaper.
Speaker 9 (12:14):
So if you bring a newspaper on board, it's heavy
and there's only a few, and there's only you can't add.
Speaker 2 (12:21):
They used to hand out newspaper exactly.
Speaker 9 (12:23):
So we created in newspaper that you could fly from Montreal,
from Montreal to Paris and read the newspaper, the China
Morning Post, and you couldn't think about this, think about
learning a language. So in two thousand and three, in
our innovation in capsules or brainstorming, we were like, Okay,
(12:43):
wouldn't it be cool if I, as a French Canadian,
could learn Mandarin on my next flight from Istanbul to
Buenos aires.
Speaker 8 (12:52):
So let me.
Speaker 7 (12:53):
Change texts just a little bit here and get to
know about you a little bit more. Who were your
heroes growing up?
Speaker 9 (13:00):
Oh yeah, yo, yeah, my hero is growing up. I
came from a modest family. I believe my first hero
was my mother because she was she was teaching French
to immigrants that were coming into Quebec, coming into the
French part of Canada, and I think she opened our
mind to the world is your oysters. And I applied
(13:21):
this later in life in when you want to be international.
Very often Canadian things that international is the south of
the border and vice versa, and so for me, international
is the globe. And so I've applied this and that
show to be very successful.
Speaker 7 (13:38):
Louis Belnge Martin, co founder of DTI Software, the company
that pioneered the inflight entertainment systems we now take for granted.
Speaker 6 (13:48):
Today you are listening to the Passage to Profit show
with Richard Elizabeth Garhart, and we will be right back.
Speaker 10 (13:54):
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day the prescriptions weren't enough to get rid of Bill's pain.
(14:15):
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(14:37):
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Speaker 8 (15:53):
Eighty four now.
Speaker 1 (15:54):
Back to Passage to profit, Once again Richard And elizabeth gearhart.
Speaker 6 (15:58):
And our Special Guests Louis, belan martin and we have
had such an incredible discussion with him. So far he
invented those little TVs on the back of, airline seats
like we all love him. For that but you have
moved into being a private. Equity investor can you explain what?
Speaker 9 (16:16):
That means so what it is is that you pull
different investors in, my case it's all entrepreneurs that have
had a, liquidity event and you're positioning the fund as
being one that invests with, a purpose but also with
helping other entrepreneurs reach the same goal AS what, i
(16:38):
did meaning being successful and growing a business that eventually
will have a. Liquidity event and so that private equity
FUND because i think that because of the fact that we're,
all entrepreneurs it allows for investment to, be meaningful in
investment to have probably more chances to be successful in
(17:00):
that we all know, the obstacles we all know, the
traps we all know the or we think we know
more having walked that, path before and so it has
shown to be super successful just because of this Is
that i've walked a path that was sometimes filled, with
(17:20):
minds sometimes filled, with wall sometimes fills with fears that
allowed me to kind of coach or mentor entrepreneurs in
careful because there's a wall behind. That curtain you may
not want to go that path or that fast because
it will have a detrimental impact on, your business and
(17:41):
so on and. So forth and so of course when you,
do investment you have to be willing, to lose so
you lose some win some what we've done over the
past decades is that we've won more than. We lost,
FOR me i fall in love with leadership before. THE
business i think that it's much easier to team up
(18:03):
with good leaders that if the industry is in evolution
or if there's things that need to, Be CORRECTED whereas
i think too many investors are falling in love with,
an industry or with, a product or with a business,
in itself but then, the leadership oh.
Speaker 2 (18:21):
Will change the leadership.
Speaker 9 (18:23):
Stories have taught me it's much harder to change leadership
and to find the right people when, You invest rather
than we have a very, good core then let's make
sure that we can adapt the business to. Its Environment
and i've had more successes in investing in leaders than
investing in.
Speaker 7 (18:43):
A Business Louis bell martin the visionary FOUNDER Of, dti
software the company that pioneered the inflight, entertainment systems and
the co FOUNDER Of, w investments a private equity firm
Based In, Mantre, all canada where entrepreneur founders invest. In
entrepreneurs thank.
Speaker 8 (19:04):
You very much for.
Speaker 7 (19:04):
Joining us if our listeners want to get in touch
with you for investing or, just information where can they
find you.
Speaker 9 (19:12):
Have a website winvestments dot ca and my email is
Very easy louis At w Investments.
Speaker 7 (19:20):
Dot, great well thank you so much for. Joining us
it's been an. Absolute pleasure passage to Profit With Richard.
Elizabeth gearhart and now it's time for intellectual. Property News
and clint has said that he's been looking forward to
this for a while. Every time as you, May Know,
jack dorsey who started X or twitter when he first,
(19:41):
started It And elon musk have been corresponding about the
future of intellectual. Property Law So jack, dorsey said let's
just get rid of intellectual, property Law And elon, MUSK said. I,
agree NOW normally i would not, be Concerned But elon
musk happens to be in a position of power, right
(20:02):
now and so when he says stuff, LIKE that i.
Pay attention so we're here to talk. About, that elizabeth
what are your thoughts?
Speaker 6 (20:09):
On this it is Terrifying because elon could just fire
everybody that works on intellectual property in the.
Speaker 7 (20:14):
Government tomorrow it could eliminate.
Speaker 8 (20:16):
Patent.
Speaker 6 (20:16):
Examiners right they want to be able to use any
content that's out there without any repercussions or having to, Pay, anybody.
Speaker 7 (20:22):
Clint what are?
Speaker 5 (20:23):
Your thoughts this is another example of how they're just
trying to rip off the artists every, time creators the
artists look at what's happened to the, music industry and
now they're going to take away intellectual property rights of
all creators.
Speaker 2 (20:35):
To everybody it's.
Speaker 5 (20:36):
JUST unbelievable i am Surprised That elon musk would be
in favor.
Speaker 7 (20:40):
Of, it tanya what do You think the?
Speaker 4 (20:41):
NEXT step i think is to start, Thinking, about okay
how are we going to compensate people so that they're
incentivized to do the work that they want to continue,
To do because if there's no incentive to be able to,
do that then no one's going to want to, do
anything and then where are we going to?
Speaker 7 (20:55):
End up, revolution's great but we'd all love to see.
Speaker 2 (20:58):
The plan.
Speaker 7 (20:58):
You know it's one thing to say let's get rid,
of it but what are you going to? Do INSTEAD
and i think that was to, your point there's got
to be ways to compensate for, Their.
Speaker 3 (21:06):
Efforts matthew there should be protections, in place because to, Your,
point tanya people work hard to create and if there,
isn't creation we.
Speaker 7 (21:14):
Become stagnant speaking of, intellectual property if you have any
idea for an invention or idea for, a trademark you
can Contact Us gearhart Law at gearheartlaw. Dot com we
work with entrepreneurs worldwide to help them through the entire
process of, obtaining, patents trademarks. And copyrights and if you
want to, learn more you can learn more about patents
(21:35):
at learn more about patents. Dot com or if you
want to learn more, about trademarks go to learn more
about trademarks, dot com get a free, white paper or
sign up for a consultation with one of. Our attorneys Passage.
Speaker 8 (21:48):
To profit.
Speaker 7 (21:48):
Stay tuned We have secrets Of The entrepreneurial mind coming.
Up soon you don't want to. Miss that we'll be
back right.
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Speaker 1 (23:52):
Twenty two Passage to profit Continues with Richard And.
Speaker 14 (23:56):
Elizabeth gearhart Passage to profit is a national syndicated radio
show heard on thirty eight stations Across The. United states
our podcast is ranked in the top three, percent globally
and we've also been recently named as a top ten
entrepreneur interview podcast by. Feedspot DATABASE normally i would.
Speaker 6 (24:18):
Do my, segments here but we had a special guest
stroll In To new york and we invited him up to.
The studio his Name Is. Clint arthur he's a. Celebrity
entrepreneur we have spoken to him on the show before
and this is a great time to. Catch Up, welcome
clint what are you up to?
Speaker 2 (24:33):
These days excited to be.
Speaker 5 (24:35):
With you i've got a lot of fun stuff, going
on including the release of my, New novel More and More,
and more which is the first novel ever written about
the topic.
Speaker 2 (24:43):
Of inflation but what do you know?
Speaker 7 (24:45):
About inflation you're a, Celebrity entrepreneur you're not, an, Economist,
RIGHT well i.
Speaker 5 (24:49):
Actually do have a degree in economics From The Wharton,
business SCHOOL so, i, KNOW well i.
Speaker 8 (24:54):
Guess That.
Speaker 5 (24:54):
QUE well i was really inspired by a conspiracy theory
PODCAST that i was listening to in which the guest
talked about his involvement in a plan organization.
Speaker 2 (25:05):
Operation to Destroy The.
Speaker 5 (25:07):
Soviet union and my novel takes place in the late
eighties and the. EARLY nineties i had this character based
somewhat on my. Own life it's a story, about love war.
And inflation it is an international. Espionage thriller oh what.
Speaker 7 (25:22):
It is i'm going to have to get a copy,
of it.
Speaker 5 (25:25):
Thank you It's, on kindle it's a hardcover and It's on,
audible TOO and i love. Doing audibles and do you read?
IT yourself i did the performance of.
Speaker 7 (25:32):
The audio you get, that, Voice right you're getting double
the value just by Listening.
Speaker 5 (25:37):
To clint i've listened to a lot of audibles like
the Novels OF. John, d McDonald who is one of
The greatest. American writers and the guy who performs those
audibles is. Really great and my wife SAYS that i
sound just.
Speaker 2 (25:51):
Like him So LIKE.
Speaker 5 (25:52):
John d, McDonald audibles then you'll enjoy more and more
and more as.
Speaker 6 (25:56):
An, audible well, thank you that. Was excellent now we
are on to our. Next Presenter matthew safeli is a
physical THERAPIST With Attain, physical Therapy and i'm going to
let him talk about how he came up WITH the
i did to do this and how he's.
Speaker 3 (26:09):
Doing, it yes we're doing rehabilitation services across. The spectrum,
nothing groundbreaking, nothing different it's just how we're. Packaging it
during my years in ACADEMIA and i was exiting grad
school finishing up, my doctorate i'd hear clients of mine,
always say why are you spending so much time and
money into. YOUR academics pt is a waste. Of time
(26:30):
it didn't work, for ME and i could do the
stuff at home by myself and it was the, same, thing,
rinse repeat over and over. AND over, i said something's,
Wrong here and when my, Time comes i'm going to
move Back To, new jersey and we're going to present
a product to the public, that's different that gives them
a reason to walk into the clinic if they, are
vulnerable they're, in pain and give them a, different approach
(26:52):
a different lens as to what the delivery of care.
SHOULD be i helped grow and start a practice together with.
A partner for nine and a. Half years we did some,
amazing things and then that came to kind of a
fixation point in the road where we were thinking DIFFERENT
and i decided to, go left he decided to, go
RIGHT and, i say you, know what. It's time it's
time to break apart and start laying down some bricks
(27:16):
in a. Different direction so we happened to be on
vacation and the carpet got pulled out from, underneath me so.
To speak it was basically cut from all of our
platforms while we were Vacationing. In colorado well that's a.
Speaker 6 (27:29):
Dirty, trick wait so what you went on vacation and
your business partner just decided to eliminate you from the business.
Speaker 3 (27:36):
Pretty much so.
Speaker 8 (27:39):
No PARTNERS.
Speaker 3 (27:41):
So i had this conversation, last week and there's truth.
To THAT but i believe in strength. And numbers we
got back from, our vacation we had that. Incident happen
that was strike. Number one number two we found out we,
were pregnant which we were not, Expecting that so that was.
Speaker 7 (27:59):
Number two up the stress a little bit there and.
Speaker 3 (28:02):
Then uh and then the concepts of attain came, to
LIFE and, i said, all right to respect. Restrictive covenance
i'm gonna go south way South In ocean county and start,
the practice which would have been it was about an
hour and a half drive each way every SINGLE day
i was set. To Do then march fourteenth of twenty
twenty hit and that Was. Lockdown, day yeah so fear, the.
(28:25):
Unknown right the hardest part at that point in my
life was there was no business blueprint for anyone someone
has seasoned, As, you clint someone with a legal background.
LIKE yourself i knew how to grow healthcare business during
normal times where you can go and solicit, in MARKET
but i had. No blueprint the biggest hurdle for me
was to try and convince SOMEONE that i had, A
(28:48):
product i had a, good VISION and i was able
to convince a young executive director in one of the
assistant livings Down in shrewsbury who came to me, AND
said i heard. About you we need something here that,
is young hungry. And different can you? Do that and
the answer. Was yes so we finally became Operational in
(29:09):
june of, twenty twenty and then the next hurdle was
trying to convince medical practitioners to join, my train so,
to speak. MY train i say this with a great
deal of passion that my first, Hired employee colleen is,
her name was a young. Occupational therapist she believed. IN
me i sold that you talk about selling and go
(29:30):
in front of all. DIFFERENT airlines i sold the PEOPLE
that i was interviewing my past history of growing a
business for nine and a, HALF years i didn't have
a product at a concept in. My HEAD so i
sold the concept of her and what we were trying
to accomplish in staffing is a lot of assistant livings
and growing these. Outpatient practices and in five years worth,
(29:50):
of time we've grown the practice from just MYSELF where
i was, THE attorney i was, the accountant, the practitioner,
the janitor, everything else and we ARE about i have
employees now and we service across four different states through
throughout the country.
Speaker 6 (30:04):
And you go.
Speaker 3 (30:04):
Into facilities we go into facilities and we contract with
them to provide, physical therapy, occupational therapy and speech.
Speaker 6 (30:12):
Therapy services and what blew me AWAY when i saw.
YOUR website i didn't know that People with alzheimer's could
use physical, therapy.
Speaker 2 (30:21):
Absolutely so how does?
Speaker 3 (30:23):
That work so there's a lot of things that can,
be done not so much to completely one eighty the,
degenerative process to kind of slow down the process as
they transition into a different stage in.
Speaker 6 (30:33):
Their life and it's not, just that it's. Other things
in these assisted living places and places where people really need.
YOUR help i think that's like a big thing is
you actually go into the facility and you're working with
people that a lot a lot of times. Get ignored absolutely, stuff, right, Absolutely,
yes yeah it's really helping a lot a lot of
people with, their lives.
Speaker 3 (30:53):
And you really become part of the interdisciplinary team between
the primary, care physicians the, nursing staff and. The families
one area that has really allowed us. To grow there
was a consistent theme that families didn't know what was
going on with their. Loved ones care nursing didn't know
what was going on in the delivery. Of services it's
constant over, and over and there's some big players in,
(31:14):
our market some big private equity backed rehabilitation companies that
are far far larger than. We are but where we do,
it better we put certain systems and operating procedures in
place to fine tune that. Communication process, with nursing we TALK.
About ip we created our own proprietary attained app where
(31:36):
loved ones can gain access To The Attained physical. Therapy
app our providers are, uploading, pictures videos they can see
that Mister, missus smith their loved, one walked, you know
fifty feet today with. Close supervision those are powerful things
in that process at that stage.
Speaker 2 (31:51):
In life so which part.
Speaker 7 (31:53):
Of the business gives you the? Most satisfaction what do
you like working on?
Speaker 3 (31:56):
The most in being fifteen YEARS of i often speak
at a local state UNIVERSITY by Us At, malcher state
and early on in MY career i, was, asked like
what's the definition? Of BUSINESS and i asked that question
now to THE students i, speak to and ultimately always
comes down to some sort of. Dollar figure and that
was my answer. Back THEN right a means to earn
(32:19):
now my definition of business and to answer your question
is it's a platform for expression and as a, rehab,
provider right we put plans of care in place for whoever,
we're SERVICING and attain provides, an, exoskeleton right a black
and white concept of what the therapy model. Should be
(32:40):
but whether the provider, uses pink green or purple to
paint that portrait, or blue green and yellow to paint,
that portrait however they choose to express that delivery, of
care that's. On them so my passion lies in being
able to provide, a safe consistent work environment that a
provider can have and share the same successes that some
(33:01):
of their. Colleagues do that gives me a lot. Of
satisfaction and to be able to do that across state
lines and commit to providing a product that people should
understand and would want to come, back to that gives
me a lot.
Speaker 9 (33:14):
Of, enjoyment lily what's your biggest challenge?
Speaker 2 (33:17):
Right now the.
Speaker 3 (33:18):
Biggest challenge is. Human capital you have a lot of
these young students coming out and now anywhere from one
hundred one hundred and fifty two hundred fifty thousand dollars
in debt and the entry level salaries Don't match you're
usually in school anywhere from two and a half to,
three years so your total academic program is going to
range you seven years, of school your, undergraduate degree and your.
(33:39):
Postgraduate WORK so i don't know if the pool of
new students that are passing boards coming into the workplace is,
thinning OUT because i know the entry is. VERY competitive
i can tell you from my program we had one
hundred and. Twenty seats we graduated, thirty four so there's
a lot of attrition over. Three years it's just. GOTTEN harder,
(34:00):
i mean in, Fifteen years i've had to change the
way we INTERVIEW the indeed AND the zip recruiters and
how they manage. Your platforms ten, years ago you. Text
people now you text a lot of these young minds
that are, coming out and that's the only way you
get a hold, of them which is not something that
everybody in this room is. Used to but you gotta
take yourself down to how they operate and think human capital.
IS costly, i mean for the first time in, my
(34:21):
career we've had to engage. Expensive recruiters never had to
do that in fourteen years.
Speaker 8 (34:26):
Of BUSINESS so i.
Speaker 3 (34:27):
Don't know it might be that the talent pool coming
out is just THINNING and pt is a. Growing.
Speaker 6 (34:32):
Business right you do a lot without the use, of,
drugs right very. Much so and that's, so preferable especially
as you're getting older because your body just can't handle Stuff.
Speaker 3 (34:42):
Like and our professional organization has been petitioning for years
to be recognized as. Direct access what? Is that so
direct access means that if your grand opening event and
you're lugging a luggage upstairs and you tweak, your back
you don't need a physician referral from a physician to come.
See us, Oh right so it's decrease the costs and
(35:05):
the burden on the medical continuum where you're going to your,
primary care then you're going with to, an orthopedic and
then you're coming to. See us we're trying to trying
to mirror a lot of the model of what, happens
overseas so we effectively can become a primary care, access
point so, to speak to tree out certain muscular. Skeletal,
conditions wow and then if we deemed if We evaluate
louis and his shoulder is deemed out of, our scope
(35:26):
then we make the referral to a respective orthopedic or
a pain. Management specialist that's great for.
Speaker 6 (35:32):
COST cutting i think your business plan. Is great i'm
a little bit worried that you can't get enough people
to work for You because i'm. Getting older but how
can people get a hold? Of you how can they?
Speaker 3 (35:45):
Find you easiest way is go to a website at
www dot attain hyphenpt. Dot com they want to reach,
me directly. Always accessible matthew at attain hyphenpt.
Speaker 6 (35:55):
Dot, com great, Thank.
Speaker 14 (35:57):
You matthew Passage to Profit With, Richard Analys dear Heart And.
Speaker 6 (36:01):
TANYA taylor i WATCHED her TEDx talk from, her website it's.
On YouTube it. Was brilliant i'm hoping we can touch
some of the points from. That today she's a, financial,
coach AUTHOR ted, x SPEAKER and Ceo Of Grow. Your
WEALTH so i want to hear from her how she
went from having nothing to having a lot of money
and how she's helping other people.
Speaker 4 (36:22):
Do It, welcome danya, thank you and thank you for.
Having me so my story is pretty interesting. BUT straightforward.
I was i grew Up, in jamaica, you know very
ambitious parents who taught us that we could. Be anything
AND then i got, to sixteen graduated, high school and
my parents just couldn't afford to do anything further with
me educationally because there were six. Of US so i
(36:44):
had an opportunity to Come. TO america i had like
a visa that, was expiring like within a month of.
Me COMING so i was hoping to, come here go,
to college and just. Keep moving EXCEPT when i, came
here they, were, like oh, you're sixteen back to?
Speaker 6 (36:58):
High school.
Speaker 4 (36:58):
You go we didn't understand this IS so i became.
UNDOCUMENTED right i also didn't have any, family HERE so
i was actually staying with people who my parents kind
of begged to have me stay. With THEM but I
realized i had an opportunity that so many People in
jamaica did, not have and so many and my siblings,
didn't have so now everybody was relying. ON me i
got HERE and, i. SAID okay i looked around and
(37:22):
it was very different FROM what i Learned. In jamaica
everybody seemed to have been living a great LIFE when
i Lived. IN jamaica i come here and everybody is in,
an apartment they're working, two jobs they have, no credit
the usual story of. The IMMIGRANT and, I said i
want to. DIFFERENTIATE myself i want to go. TO school
i want to get, a CAREER and i want to.
Be rich at, THE time i didn't know the difference
between wealth. AND riches i was, JUST like i want
(37:43):
to be rich and HOW do i? Do THAT and
i literally just. Started studying the FIRST person i Studied
Was sam Walton, from WALMART and i just read. His story,
You know, it's like WHAT can i mimic? From HERE
and i was READING books i think and. GROW rich
i was reading all, these things and long, STORY short
i really was deliberate about the GOALS that i set.
(38:04):
Very young, I'm sixteen. I'm budgeting, I'M like i want
to have a house by The time i'm. THIS age
i want to graduate college by the time i'm. This
AGE and i just stuck to. Those things and by
THE time i was, TWENTY five i had purchased my
first Home in brooklyn and was. House HACKING so i
bought like a multi family HOUSE and i rented parts of.
It OUT and i had BECOME a cpa and just started, To,
(38:26):
think okay. What's NEXT and i had Worked At goldman
sachson undergrad and the bankers always talked about, their PORTFOLIO
so i, Was, like okay how does? THIS work i
would ask, them questions so you can invest in the.
STOCK market i couldn't at the time invest in the
stock market so by myself because the entry point at
that time. Was high if you're buying a share, of
stock you're paying thirty nine dollars as. A fee it's
(38:48):
not like now where there are. No FEES so i
gathered a group of FRIENDS and, i said let's start
a stock market, investment club and so we co founded.
THAT club i ran that club for six and a,
half YEARS and i just continued, to INVEST and i
started to set just more. Lofty goals, YOU know i
want to have a million dollars by THE time i
get to. THIS age i want to Leave, corporate AMERICA
and i really want to start to have wealth and
(39:09):
to raise my children a. Different WAY and i was
able to do all. Of that in addition, TO that
i started a children's financial education club, as well just
to teach them how to. Build WEALTH but i got
to forty five RIGHT during COVID and i was in
transition to start my financial. Coaching business and the REASON
(39:30):
why i was doing that was BECAUSE when i looked,
around me whether it's my friends as making multiple six
figure or just the regular people in. My community they
had no, financial KNOWLEDGE and i had gained so much
financial KNOWLEDGE and i FELT like i wanted to give
BACK and i wanted to. Do THIS so i Decided
that i'm going to start this financial. COACHING business i
(39:50):
had done it on, my own just like teaching people in,
the community and in the process of starting, that business
in the process of this investment bank calling me, and,
SAYING hey i want you to head up. This department,
for me it was the dream JOB that. I had i,
was LIKE when i, leave corporate this is THE job.
I WANT except i had a car accident and everything
(40:11):
and my whole life just completely got thrown. Off course
so when you TALK about pt like this is what,
We need i'm not. Even KIDDING like i have gone
through so much in the past, five years just like
recovering from the accident and just the process of going.
Through it but one of the Things that i've made
my mission now is to not just teach, personal finance
but to really talk to people about long term, care
(40:32):
disability because the statistics is, very jarring whether you're a
business owner or you work for an employer where one
In four americans are going to become disabled before they're,
sixty five starting at the age, of twenty and your
employer does not provide you with long term disability benefits
that covers. Your income it generally only covers about sixty
(40:52):
percent of. Your income and if you are self employed
and you don't have long term, disability insurance you may have,
business insurance but if you don't have long term, disability
insurance your income. Drives OUT so i ended up writing
a book about it where it talked about just just
my whole journey and how people can protect themselves from
long term disability if they were to suffer a. Disabling
(41:13):
event and that's what my tech talk.
Speaker 6 (41:15):
Was about what's the name of. The book the book Is.
Speaker 4 (41:18):
Called Limitations the limitless and It's On amazon.
Speaker 6 (41:20):
Limitations To limits Yes, On amazon Yes By. Tanya. Taylor
yes so is disability?
Speaker 7 (41:26):
INSURANCE expensive, i mean how does that rate compared to
life insurance or other type. Of insurances it is really not.
Speaker 4 (41:34):
Super expensive it just really depends on you know how much.
You need so for someone who works in, an organization
a lot of times they'll cover up to sixty percent of.
Their income most people don't even, realize that so, you're paying.
They won't they will only cover like thirty, five percent
thirty percent because they don't want you to have. Full
coverage they think you won't go back to work if
(41:54):
you have. Full coverage and, you know depending on how
much income, YOU make, i mean it could start in
a couple hundred dollars and it will go up. From
there but isn't it, per month? Per, month yes but
it's an investment that's so worth it because if you don't,
have that and you're an employee or you're an entrepreneur
(42:16):
and you do, become disabled you'll find that before you know,
your money. It's gone and if you don't have an,
emergency fund which is Something that i've really talked to my,
clients about, you know and just educate. People about if
you don't have those things and you don't have the
long term, disability insurance you don't really have much to
fall back on because Even With social security. Disability income
(42:36):
so it's been, four years almost four YEARS since i
became DISABLED and i Applied For social security, disability income never.
Got it so if you're counting, on that that is
not something that you can, Really, Say okay i'm gonna
be relying, on.
Speaker 6 (42:50):
That, Right, so tanya what are you focusing on now in?
Your business are you? Coaching people is that what your primary? Business,
IS yes i focus.
Speaker 4 (42:58):
ON women a lot of women are so averse, to
investing averse to managing, their money and just averse to just, talking,
Finance RIGHT so i really try to focus on women
to help them to realize that finance is not. So
scary more women are living longer, than men so we
need to understand our finances and teach them to become
(43:20):
confident in. Doing that so most of my clients. Are
women how do you.
Speaker 7 (43:23):
Teach them to manage their money?
Speaker 4 (43:25):
More EFFECTIVELY so i do have an online platform where
they can take the courses, on demand but we also
have coaching sessions where we're sitting down and we're coming
up with a roadmap on what their. Goals are because
all of us in this room we all have a different,
Financial picture so understanding what each of their financial picture
is and then taking them down that Journey, of okay
(43:48):
so this is the roadmap that we're going, to create
and a lot OF it i always start.
Speaker 3 (43:52):
With mindset do.
Speaker 11 (43:53):
You get In?
Speaker 6 (43:54):
The wii to them, you, say like you were saving
money and you went and bought a three hundred. Dollars
handag what the heck is that you can't? Do that so.
Speaker 4 (44:02):
We have a different approach, to that and sometimes we
do have that in they'll self report a lot of times,
They'll say oh, MY god i CAN'T believe i. Did
this my goal with them when we're going through this
process is to really have them shift how they think.
About money so each of their dollar has, a job
and they're putting that dollar. To work so they're aligning
their spending with what their, goals are and that's how
(44:25):
they get away from spending on all these things that
probably are not as important. To THEM and i always
tell them that you need to have your happy money
and you need to use that to do the things
that you. Really love so like, FOR me i love
to travel and it doesn't matter what's going on in,
MY life i am going. To travel so my happy money.
Is travel AND so i model. For them, I'm like
(44:46):
i'm gonna always go on my vacation because that's what's
going to motivate me to continue down this path of.
Financial freedom because what is a sense of working hard
if we're just going, To, like okay this IS what
i have, to DO and i cannot spend and. On
myself so they really find the things that is meaningful
to them that they're, passionate about and they're going to spend,
(45:07):
on it and then the. Other things that's where you're
going to sort of order your dollar and a lot
of things. Fall out, AND yes i do have people
who sometimes text me your email me, and say oh,
MY god i CAN'T believe i, did this and, you
know we just, Talk, about okay. It happens. Let's recalibrate
every person's situation is going to, be different and sometimes
you'll start with a, certain amount but you can increase
(45:28):
it over time because we also talk about how do
you come into other sources. Of income we talk a
lot about passive generating other sources. Of income when you
have that, additional income you can. Increase it but to
start out is going to really vary by each person
and what their passion. Is like minus travel, is expensive
somebody else's might be something completely different that's not. As,
(45:48):
expensive well that sounds like a.
Speaker 6 (45:50):
Great Plan, tanya taylor, financial, coach AUTHOR ted x SPEAKER
and Ceo Of Grow. Your wealth how do people.
Speaker 4 (45:58):
Find you so my website is Www dot Grow your
wealth tenex dot com and all my social medias are
on that so once you, get there you can find
me on all my.
Speaker 7 (46:08):
Other platforms Passage to Profit with Richard And elizabeth gerhart
will be back right after this spilling.
Speaker 6 (46:15):
Our, SECRETS man i had a rough.
Speaker 3 (46:17):
Night, SLEEP boy i got a letter FROM the irs
YESTERDAY and i just.
Speaker 2 (46:22):
Couldn't, Sleep man i'm.
Speaker 8 (46:24):
Dying here somebody.
Speaker 15 (46:24):
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if you're ready to take back control of your life
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Speaker 10 (47:00):
Two six two nineteen twenty six eight hundred two six
two nineteen. Twenty six eight hundred two six two nineteen.
Twenty six that's eight hundred two six two nineteen.
Speaker 8 (47:13):
Twenty Six it's Passage.
Speaker 7 (47:15):
To Profit alicia morrissey is our programming Director at Passage
to profit and she's also a fantastic. Jazz vocalist you
can scroll to the bottom of the passageprofitshow dot com
website and check out.
Speaker 6 (47:29):
Her album we have had the most. Incredible show we
have such smart people. On Here clint arthur showed up
out of, The Blue, tanya taylor We Had, matthew sofelli
and now they're going to spill. Their secrets it is
time for secrets of the. Entrepreneurial, Mind, So louis i'm starting.
With you what is a secret you?
Speaker 2 (47:48):
Can share it won't be a secret ANYMORE if.
Speaker 8 (47:51):
I share.
Speaker 9 (47:53):
One of the secrets of my journey my success WAS
that i did not always listen, to everyone because sometimes.
You're entourage even your family members will say, You're crazy
you're that. A, lot YEAH well i still get that,
A lot.
Speaker 2 (48:10):
And why are you?
Speaker 9 (48:11):
Doing this there's, no market so so just go do.
Something ELSE and i think sometimes it's better to pause
or stop.
Speaker 2 (48:18):
Or reflect but in, MY case i just.
Speaker 9 (48:21):
CARRIED on i, carried on and, for me IT was
i believed in it so much it. Made sense but
the amount of people around me that try to either
stop me bring. Me down so if anyone out there
who is an entrepreneur or feels or believes they, are
entrepreneur just listen to, your guts listen to your, inner
(48:41):
voice and a lot of people out there will try to,
stop you. Pause You and i'm HAPPY that i listened.
Speaker 6 (48:49):
To, myself yeah, you're RIGHT and i get mad at
those people and TELL them i don't want that negativity in,
my brain so shut, Up, right, yeah.
Speaker 4 (48:55):
No.
Speaker 6 (48:55):
Totally Yeah, so matthew what is?
Speaker 3 (48:57):
YOUR secret i, would say, be relentless, be strategic, be
smart don't be afraid to lean on, other people and
their journey will, be rough the journey will be smooth,
at times but at the end of, the day, for
me it's.
Speaker 6 (49:12):
Be Relentless, TANYA taylor.
Speaker 4 (49:15):
I, would say get out of your. Own way there
is so much that goes on in, our head and
if you know where you want, to go and you
have an idea of, the path even if you get,
knocked down get out of your. Own way you, get
up you pick, yourself up and you readirect if you,
need to but you. Keep moving but you never. Give
up that's not. AN option i.
Speaker 8 (49:35):
Love.
Speaker 6 (49:35):
That, Yeah, okay clint are you ready to spell? A?
Speaker 5 (49:38):
Secret yeah because in, my book which was nominated For The,
Pulitzer prize wisdom Of, THE men i talked ABOUT how
i went from being a taxi driver to working with
international superstars and five presidents Of The, united states and
some of the SUPERSTARS that i worked With Included. BUZZ aldron, I,
said buzz what's the most important thing you? Ever learned,
he said nothing. IS impossible, I Said, marcus stewart what's
the most important thing you? Ever learned, she said when,
(50:00):
little girl my daddy TOLD me i could, do ANYTHING
and i. Believed him AND then i Worked With General
russell HONORE when i had an Event At, west point
and he was the man Who Evacuated new Orleans After,
hurricane katrina and, he said all the opportunities on the
other side. Of IMPOSSIBLE and i have found over And
(50:20):
over i've had some major obstacles in. My way nothing.
Was impossible the real secret is that impossible is a
barrier that they. Put up so many people think you can't,
do this you can't, do that it's impossible to, do
this it's impossible to. Do that but nothing. Is impossible everything.
IS possible i, Like That.
Speaker 6 (50:38):
Richard, gearhart boy everybody is so hard to follow.
Speaker 7 (50:41):
THIS program i don't KNOW if i can. Measure Up
but i'm going to say something, really cliche and that is.
Hard work so you hear that all. The time but
success in entrepreneurship and business is really. About velocity how
much can you get done within a certain, timeframelegal business
if we draft one patent application, a month we have.
(51:04):
One income but if we draft two patent applications, a
month we have a. Different income so hard work really
translates into the velocity at which your business. Moves forward
and so you have to realize it's just not spending
a lot, of time it's moving things forward at a.
Speaker 6 (51:21):
Quick, pace well mine is a little more down in,
the weeds a little. Less Philosophical but i'm, telling, you
guys love it or, hate it you got to KNOW.
About ai And to, richard's point if you want to
get everything done twice, as fast ten times faster than
you're doing, IT now ai is. YOUR friend i know
there are a lot of ethical considerations that are BAD,
(51:41):
about ai but whether you use it, or not you've
got to know about it because it's here and it's not.
Going away although it takes a ton of energy to
run the SERVICE, for ai but you have to know what.
It is and if you haven't used it and you
want to, find out start WITH. Chat gpt it's really
easy to use and it's it's kind, of fun but don't.
Get addicted just type.
Speaker 7 (52:03):
Chat gpt into your browser and ask it a question
and see.
Speaker 15 (52:06):
What.
Speaker 7 (52:07):
Happens yeah Passage to profit is a nationally syndicated radio
show appearing in thirty eight markets Across The. United states,
In addition Passage to profit has also been recently selected
By Feed spot podcasters database as a top ten entrepreneur.
Interview podcast thank you TO the P two, p team
Our Producer noah fleischman and our Program Coordinator alisia morrissey
(52:30):
and our Studio Assistant. Brissy catbasari look for our podcast
tomorrow anywhere you get. Your podcasts our podcast is ranked
in the top three. Percent globally you can also find Us, On,
facebook instagram x and on our. YouTube channel and remember
while the information on this program is believed to. Be
correct never take a legal step without checking with your legal.
(52:52):
Professional First gearheart law is here for, your patent trademark and.
Copyright needs you can find us at gearheartlaw dot com
and contact us for. Free consultation take, Care everybody thanks,
for listening and we'll be back.
Speaker 2 (53:04):
Next week the proceeding was a.
Speaker 1 (53:06):
Paid podcast iHeartRadio's hosting of this podcast constitutes neither an
endorsement of the products offered or the. Ideas expressed
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