8.11: Like Riding a Bike - Hour 3

Episode Transcript

Speaker 1 (00:00):
All right, let's get it started.

Speaker 2 (00:01):
The seven o'clock hour Here on a Monday morning, it
is Kentucky Anda's Morning News Coffee and Company with you
here on news Radio eight forty whas Nick Coffee. Hope
you guys, that's me by the way, hope you Hopefully
you didn't forget about me, because I'm back and I'm
happy to be here, certainly happy to know that you
guys were in good hands while I was away. But yeah,
vacation is always needed, but it was one of those

(00:21):
trips for me where I didn't even realize just how
much I actually needed it. So nice to recharge the batteries.
And usually I like to share some stories from vacation,
and I don't have many to share from this trip
that are worthy. And also this is different than you know,
this is a different gig than what I had previously.
But I do want to share with you something that
I think at some point a lot of folks are

(00:43):
going to experience, and I just want to give you
a little.

Speaker 1 (00:45):
Bit of a heads up on it.

Speaker 2 (00:46):
So overall, we had a good trip, but the hiccups
when we first arrived made it seem as if maybe
this vacation was just destined to be not great, whether
it great when we arrived anyway, and then we had
an issue with Walmart, and I'll explain what we ran
into that maybe some of you've already run into before,

(01:08):
but but it happened to us for the first time
and it was maddening. So Walmart, they they have a
delivery service now to where they will deliver you're on
you can order something online and they'll deliver.

Speaker 1 (01:18):
It right to you.

Speaker 2 (01:19):
It is a service that we pay for and it's
worth it because it's convenient. But again, it's not just hey,
you're giving them business and then they're going to add more.

Speaker 1 (01:28):
To deliver it to you.

Speaker 2 (01:30):
No, if you if you pay for a for a subscription,
essentially you will. This is part of this is what
this is why you do it so they can bring
you whatever you order. Well, my wife a couple of
years ago realize we can use this when we traveled.
It's not just our house, and that was it was
such a game changer as far as just getting things
started right away where we didn't have to go to Walmart.

(01:51):
The day that everybody arrives for their vacation and it's
a complete madhouse. You order it online, they deliver it
to your condo. It's maybe the best example of how
how convenient and useful it can be until it doesn't
happen that way. So, I mean, we've had hiccups with
Walmart before as far as just you know, they missed
something on the order or whatever. But what I now

(02:13):
learned as far as just whenever they can't provide the
service that you pay them to do, they take zero responsibility.
Walmart big company, right, they're in bed with I guess
another big company not to the level of Walmart, and
those two are in bed collectively screwing everybody because they
can whenever no one, no one person is responsible, and

(02:39):
two parties, I guess share responsibility.

Speaker 1 (02:42):
I mean they can just well, hey, sorry, not my issue.
Talk to them.

Speaker 2 (02:45):
That's what happened with us. So we ordered the groceries
the day. The morning we got us, we flew out
Saturday morning. My wife ordered the groceries and just what
we were needing for the week and had it to
be delivered that night. We left Saturday and they were
supposed to arrive between six and eight pm, And sure enough,
it's seven o'clock. She gets a notification that they can't
be delivered. We didn't really know why, but it's going

(03:07):
to have to be delivered the next day. Not a
huge deal. I would have liked to have known that,
because if you can't deliver, there's certain things we just
needed to have. We we would have been able to
get out and go get it and not wait until,
you know, late in the evening to now have to
go make plans to go to the store. No big deal, though,
you know, whatever, we'll see. So the next day, it's
supposed to ride between two and four pm. And you
can even track it on the app. It'll show you

(03:28):
where it is, like it's on the way, like the
pizza tracker when you order pizza from certain places. So
we're at the pool, my wife says, hey, they're gonna
they're you know, two to four minutes away. You want
to go ahead and head up and that way, we
don't leave the groceries out in front of the door.
So I did that, and sure enough, they didn't arrive
in the two to four minutes, and sure enough, twenty
minutes goes by and she says it's showing them at
the same location. I don't know if they had an issue,

(03:49):
but they're still really close, but if you want to
just go ahead and come down, you can. I'm thinking, yeah,
I'm not going to sit up here any longer. I
want to be back down to the pool. So we
get down there and she tells me that she just
got a note of it, that the order was canceled
and no reason, but just hey, it's canceled, you can
go reorder it. So she calls them, and we quickly
realized that it's a different company. Walmart has no is

(04:12):
not responsible in any way once your items leave their store,
And we ended up talking to somebody on the phone
that didn't didn't speak good English, clearly was just referencing
a script as far as what they're supposed to say
whenever we say certain things. And it's not the end
of the world. But I finally able and this made

(04:34):
me feel a little bit better. I finally got this
individual to confirm what I was asking. So you're telling
me that a service we pay for that you that
you're supposed to provide because we pay for it, you
weren't able to do that, And now we're inconvenienced because
if we didn't think you could do it, we would
have We would have gone out and purchased it ourselves
at your a Walmart or elsewhere, just because we need

(04:55):
these things.

Speaker 1 (04:55):
But we're relying on you to.

Speaker 2 (04:56):
Do what we pay you to do, and if you
can't do that, that's unfortunate, a bad look for you.
But how about like professionally letting us know so we
can be so we can go out and get things
that we need. Well, all I just wanted him to say,
so you're telling me that you've now not been able
to do something two consecutive times, and yet your your
resolution here to make me feel better is I can

(05:17):
go to the store and purchase it myself. And they said, yeah,
that that that's that's it, And I'm thinking, okay, just
wanted to make sure and like it's it's either a
robot or just somebody that doesn't even know what I'm
saying to where it does the message doesn't actually get through,
and I mean, you can't tell Walmart where they're not
responsible and it's quite clear they have nothing to do
with that. And the company that I mean, the company

(05:40):
that has this contract with Walmart, it's probably it's probably
a shell company, probably a bunch of very wealthy billionaires
that just you know, they don't know. They don't they're
not worried about their brand taking a hit because they
get the Walmart contract.

Speaker 1 (05:53):
They don't care about that, so we never even knew.

Speaker 2 (05:57):
We also couldn't get anybody to tell us why why
was our order away from the store and at a
condo zero point two miles away, and then all of
a sudden the order was canceled, Like nobody can tell
you anything. They're looking into it, and it just became
like the ultimate reminder whenever two people team up together,

(06:18):
nobody really is accountable. Walmart has the out, well, hey
it's not us, go talk to them, and then when
it comes to talking to those people, they don't even
really exist. So we had it worked out, but that
was and we also had a similar issue, really the
same kind of thing where we had issues with our condo.
We rented from a national company that owns a ton
of them. You can't talk to anybody there. And then

(06:38):
also the resort itself where the condos are, they're not
responsible because you know, you got to talk to your
landlord essentially who you're renting from. But it worked out.
We ended up still having a good time, all right,
We've got a lot more to come here. Stick with
us your next update of Trapcking. The weather's right here,
right now on news Radio eight forty whas the old

(06:59):
school kiddy Chess. Well done, John, good stuff. It is
a Monday morning, seven eighteen here Kentucky and it's morning news,
Coffee and company with you. Don't forget to take us
with you wherever you go. Listen live on the iHeart
Radio app. Also listen live at whas dot com. I
also want to remind you about the talkback feature. It's
there and you should utilize it. You can interact with us.
All you have to do is click that microphone button

(07:20):
within the iHeart Radio app when you're listening to us
on eight to forty whas and boom And by the way,
if you're somebody who listens to podcasts, just know that
you can. You can at any time. Like for example,
let's say you're you're catching up on this show, or
you're catching up on Tony and Dwight and you're listening
and it's during the Clay and Buck show, and yet

(07:43):
you you've got something you want to share with any
of us, regardless of whatever show it is Locally, it'll
still end up in our in our bank of audio here,
and the time stamp will tell us, you know, for example,
if the talkback features being utilized during national programming, certainly
it could be. I mean, those things also filter into
the national level as well, but of course there's many

(08:05):
more because they're on affiliates across the planet seemingly. But
for example, if I see something come in at twelve
thirty seven pm, I mean, I'll check and see what
it is, because it may be somebody listening to a
podcast of something that was said earlier within the show,
or maybe even a day before.

Speaker 1 (08:24):
And sometimes that can still be.

Speaker 2 (08:25):
Something worthwhile as far as bringing to the airwaves, like,
for example, one of our truck drivers who was sharing
their thoughts on why these recks kept happening or continue
to keep happening in downtown Louisville near the ramp to
get on the bridge, and we had a couple of
different truck drivers that were sharing that clearly listening after

(08:47):
the fact, and it was still worthwhile to share that
with our listeners. So again, the talkback features there, and
I should probably do a better job of mentioning it.
So just know that it's there, all right, we've got
another update of traving the weather coming your way right here,
right now. Bobby Ellis will tell us how the roadways
are looking here traffic. Of course, now that school's back in,
it's a little bit more of a potential situation. But

(09:08):
we'll see how smooth the roadways are looking. He'll give
us get us updated there. We'll have another update of
weather come on your way. And then also Scott's back
with another sports update right here on whre's radio eight
forty whas. Thank you very much, John Shannon. So you
heard the husband of the woman who was the victim
of a awful situation on Friday there the home invasion

(09:28):
and then of course abducted with her two children stabbed
along the way as this suspect went to rob a bank,
or at least attempt to rob a bank, and I
guess he did, and he got caught, so he didn't
get away with it. But nonetheless, just an awful, awful
story all the way around. And hearing the husband speak
to WKHY that John played for you there in his newscast,
I mean, I just I have a I got two

(09:52):
children myself, and just the thought of that being your
your family is just something I can't quite shake. And also,
this isn't an area where you know you would expect,
I mean, you.

Speaker 1 (10:09):
Don't ever really expect something like that to happen.

Speaker 2 (10:11):
But the city of Louisville has let far too many
people out of jail because of a silly and really
inexcusable bond situation, or they let somebody out on shock probation.
And I just to know that this was avoidable because

(10:31):
a judge or whoever made the decision that decided, yeah,
this person despite being pretty consistent. Right, I think consistency
is one of the most important things in life, right,
if anything, just be consistent, good or bad. Consistencies the
good way to go. And these people, especially this suspect.
When I say these people, I mean these violent criminals

(10:53):
who are consistent, they show us who they are. They
tell us. In fact, they don't even have to say it.
Their actions speak loudly as as far as who they are,
and they let everyone know, They let society know who
they are as far as being violent criminals. And yet
they end up getting a chance to get out on
the street, and they continued to be what violent criminals.

(11:17):
It's inexcusable that this man was not in prison. It's
inexcusable and just to have this situation happen overall is awful.
But man, I tell you what, when I heard the
husband there, I'm just thinking about to know that this
was avoidable, This did not need to happen. It would
add a layer of just pissed off more than anything,

(11:41):
I guess, for lack of a better word. So here's
what we know. The judge who made the decision to
let armand Franklin out on shock probation, it is Judge
Jessica Green. And this decision, of course, is one of
of many, it seems, and I don't have the exact

(12:02):
number in front of me, but we've had these people
that commit these violent crimes and they get chances to
get back on the street and they do it again.
And now if that, for example, if he was up
for shock probation Arman Langford today, he wouldn't be able
to be released, Which is that that's a good thing
that that moving forward, they have put a bill in

(12:25):
place that that can prevent this stuff from happening at
the same level. I mean people like this, meaning violent
criminals with long rap sheets of being exactly that violent
and dangerous to society. They're not going to be eligible
to get out early. This guy was sentenced to fourteen
years in prison for a bunch of robberies, and yet
he was able to get out without doing much time

(12:48):
at all on that fourteen year sentence. Before you know,
he's available to get released on shock probation. So again
it's Judge Jessica Green of the Jefferson District Court who
made this decision. And I just I can't imagine the one,
the fear of the woman and of course the two children,
and just the helplessness, right right, I mean, that's just

(13:09):
it's it's awful. But yes, the new House Bill five,
the Safer Kentucky Act, that makes it to where and
it went into it to effect midyear of last year.
I believe it was so had Langford come up, he
wouldn't have even come up for shock probation because this
would have required him to serve at least eighty five
percent of his sentence before being eligible for early release.

(13:31):
But that doesn't like just you know again clearly that's needed.
And this is another reminder that, oh yeah, glad they
put that bill in place, right, but somebody should be
out accountable for this. This was just a simple decision,
made a reckless decision. Look, anytime you let anybody out
who's committed violent crime, you I mean, look, anybody could
You could be a non violent human being and then

(13:52):
just one day decide to be a violent human being.

Speaker 1 (13:55):
But this, this.

Speaker 2 (13:57):
Calculated risk was wrecked us and it's changed the lives
of people forever. I mean, maybe I'm wrong there, I
don't know. I'm not I'm not these individuals, but that
I can't imagine that wouldn't be a life changing experience
that you will live with, trauma that that most will
never experience, and again, all avoidable.

Speaker 1 (14:18):
All right, let's get to a quick.

Speaker 2 (14:19):
Update on Travick and Weather right here on news radio
eight forty whs. It is Kentucky Anda's morning news here
with Coffee and Company on news Radio eight forty whas
Nick Coffee. That is me happy to be back from vacation.
And I'm going to tell you, if you're gonna rent
like a condo and go to really anywhere, I suppose

(14:42):
because this company is everywhere, don't use a company called Vicasa.
I know, I sound like a Karen just complaining about
things I was talking about Walmart messing up our our
order earlier, and it really put a had put a
put a put us off to a rough start on vacation.
I'll just say that. But we also didn't have air
conditioning for about thirty six hours within the first couple

(15:06):
of days. And the again, it was another situation where
you got two you got two sides that are sharing responsibility,
which actually means that no one's truly accountable. And we
rented from this company that have and by the way,
I think they're moving forward. I think they're I mean
the company is called Vikasa. They were purchased by Casago,

(15:30):
which I guess is the same kind of company I
guess a competitor.

Speaker 1 (15:33):
They just own.

Speaker 2 (15:34):
I mean, they've got thousands of vacation homes properties in
North America, Belize, Costa Rica, and the Caribbean. So where
we go, there's a resort it's called Jetty East, and
we've stayed there a while and we just get different
condos anytime we go. We're not really loyal to anybody,
but we went through vrbo or Airbnb, whichever one it was,
and we didn't realize that we people that own this

(15:54):
or whoever owns it is using this vacation rental national
corporation that outsold versus customer service. Like there's no way
to actually, I mean there's so many layers to even
like in steps you have to go through to share
your issues that like it takes you a while for
anybody to even actually hear your problem. Like a day
of you know, a ticket's been created, we'll be in

(16:16):
touch and sure enough, it's eighty three degrees in our condo,
in our unit at three o'clock in the morning, and
like there's nothing they can do for us because there's
not even anybody we can talk to to like say, hey,
do you understand, like this is not like if it
doesn't get fixed, we'll just go to it, like just
move us somewhere else.

Speaker 1 (16:32):
We've had that happen before, where we show up.

Speaker 2 (16:34):
And there's an issue and they own multiple units in
the area where they'll just put us in one that's available.
You know, it's called customer service, but we just could not.
It was the helplessness feeling. Right we go tell the
property people, They're like, oh, no, you got to take
it up with them. They're responsible for that because in fact,
they're responsible for having somebody come out and look at it.

(16:56):
It's like a technician repair man of anything. And then
if it doesn't work, like they have to have a
certified I guess technician of repair person confirmed that it's
the property owner meeting the resort responsibility. And it just
leads to a ton of back and forth where you're
just in flux, but yet nobody really seems to be

(17:18):
accountable to where they're working to get it resolved because
they're always going to be able to put a little
bit of that blame on the other one. And we
went round and round and finally they did get the
AC fixed. It was an issue with the with the resort.
But we're here with all these other families on vacation
and they're dealing with some of the issues that we
had as well with AC. I think it was like
three or four floors that had the issue. Well, they're

(17:39):
being notified continuously around the clock by a team of
people or an individual owner who that's what they do
in retirement. They owned three or four condos and they
are happy to host you. We've done that before. We've
we've written from people who you know, the guy that
owned it was doing some renovation on a unit that
he owned two doors down one year when we went
and he would come over and check on us because
like he took pride in what he did. He wanted

(17:59):
us to to enjoy our experience with them. Well, when
you've got these companies that own fifty thousand rentals across
the or they at least they have clients meeting people
who own these properties themselves, they don't want to deal
with everything that comes with it, so they use these
big companies. It's just the helplessness of back and forth
where nobody's truly because they have that out of blaming

(18:19):
it on somebody else, there's just like you know, you're
gonna have to be on their ass NonStop to get
anything done. And like that's what I'm learning. I hate confrontation,
but you know if you don't do that to an extent,
you're you're.

Speaker 1 (18:33):
Gonna get screwed.

Speaker 2 (18:35):
So finally they did get it fixed, and the VCASA
place told us, you know, if it's not fixed, we'll
put you in a different place that we own. Here's
what's available. It was like forty miles away, it wasn't
even on the beach. I'm thinking, like that's what you're
offering me like yes. And again, the person I'm asking
this question too, probably doesn't even know what I'm saying.

(18:55):
They're just they're being translated. I'm not kidding you. I'm
pretty sure they're hearing in translation what we're saying in
their language, and then they're they're given what they should
say in English back to us. I mean, there's there's
a clear disconnect, and it's not just the language barrier.
So anyways, I'll stop bitching about my vacation. Vacation was great.
It was nice to get away, all right. Let's get

(19:16):
to an update on Travick and Weather, and then Scotli
back with another update on sports.

Speaker 1 (19:19):
Right here on Who's Radio waight forty whas