Bad Wifi Customer Service

➡︎ Jubal Phone Pranks on The Jubal Show
Need someone to feel the wrath of a Jubal Fresh character? He'll call whoever you want and prank them... so hard. It's funny. Submit yours here: https://forms.gle/mgACgtLBP3SPcyRR7

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Episode Transcript

Speaker 1 (00:00):
It's another jubile phone frame Mornings on the twenties. Hello, yeah, Hi,
this is okayble, this is Sasha. I was looking for
my have a a.

Speaker 2 (00:18):
This is maybe what you're looking for.

Speaker 1 (00:22):
I guess, yeah, so yeah, may Maybe that's how I
say yeah, that's why you say it okay, because it's
kind of spelled like mava a.

Speaker 2 (00:31):
Uh huh, Okay, what's up? Are you calling me back?
I've been trying to contact you guys.

Speaker 1 (00:36):
Yeah, week, Yeah, I guess so you've put in a
couple tickets and like hit the contact us thing about
your internet being bad or something.

Speaker 2 (00:48):
Yeah, my internet has been down now for I guess
you like seven days, and I'm in a panic mode.
I need you guys to pick that this is unaccessible.

Speaker 1 (00:57):
Yeah no, no, I mean no, And I'm so sorry
to have to say it that way. But our service
is the best and if there's like an issue, if
there's an issue, it's probably operator error. Have you tried
rebooting your modem?

Speaker 2 (01:16):
Yes, of course I tried rebooting. If you look at
the notes in my previous like multiple calls, I've called
multiple times today. Yeah, I saw that I've done everything
I can. I've rebooted. I've been sent to like fourteen
different people I've rebooted. They keep saying they're going to
send someone out to fix it. I needed to be
fixed asa.

Speaker 1 (01:35):
Okay, let me just stop you there for one sec, okay,
because I want to get this fixed for you. I do. Okay, Okay,
So the modem, Yeah that's a little box, right, Okay?

Speaker 2 (01:50):
What is your problem? Why are you speaking to me
like this?

Speaker 1 (01:55):
What do you mean speaking to you like? What?

Speaker 2 (01:59):
Like I'm a name idiot? Oh?

Speaker 1 (02:02):
Yeah, no, I'm not speaking to you that way. I'm
so sorry. Does it sound like I'm calling you an idiot? Yeah?

Speaker 2 (02:08):
One hundred percent sounds like you're an idiot and you're
calling me an idiot.

Speaker 1 (02:12):
Well, I'm not the one who can't figure out how
to work my WiFi? Am I? Okay?

Speaker 2 (02:16):
With that? Right there?

Speaker 1 (02:17):
What was that where I'm sorry, I'm sorry, I'm gonna
stop you there. What was what?

Speaker 2 (02:23):
What was what? What you just did? You just said
I can't work my wife. I like, first of all, right,
well don't talk to me like that. I can work
my wife by right.

Speaker 1 (02:35):
Okay. What I'm going to do now, because like I've
just had enough of this conversation.

Speaker 2 (02:40):
I've had enough of you and your conversation.

Speaker 1 (02:43):
Yeah, so I'm over it. So I'm gonna I'm just
going to transfer your call and escalate it to like
somebody who can maybe help you. Okay, thank you, because.

Speaker 2 (02:51):
You clearly don't know well, I'll be doing a survey
at the end of this call, because I do have
some notes for you and your best by fi.

Speaker 1 (02:58):
Okay, cool, I wasn't even listening to what you said there.
I'm just gonna put you on hold. Okay, Oh my god, Yeah,
I got who do I transfer this person to? I
have her on hold? Like she's so dumb. Hello, literally
cannot figure out how work at all? Like, I don't
know who wants who wants? Who wants to you? Does

(03:19):
anybody want to beat their head against the wall? You?

Speaker 2 (03:21):
Hello? Sir? Oh my god, sir, I am still on
the call and you're calling me the idiot, and you're
an idiot who came and worked the whole button. This
is your one job. You literally have one job is
to call me and help service my internet, my WiFi.
You know what? Honestly, you this what if actually your name?
I would like your name, your employee number, I'm going

(03:42):
to be contacting your boss. This is literally the worst
I've ever been treated. This has been going on for
seven days, and then you have the audacity you call
me and talk to me like that. I'm going to
call your boss. I'm going to get you fired. This
is ridiculous. I work in customer service as well. I
know what to do and how to treat people, and
this is unacceptable.

Speaker 1 (03:59):
My name is Jubile.

Speaker 2 (04:02):
Jubile. Yeah, your name is Jubal and you couldn't pronounce
my name is may Yes, Oh my god, because this.

Speaker 1 (04:08):
Is actually Jubil from the Jubil Show doing a phone
prank on you and your boyfriend set you up.

Speaker 2 (04:13):
Oh my god, he said, Oh my god, you've been.

Speaker 1 (04:17):
Having problems with your wife. I wanted to mess with you.

Speaker 2 (04:21):
Oh my god. I could not believe that I was
in this world. But it's so funny, but also that
really sucks. So thank you for stressing me out.

Speaker 1 (04:31):
Yeah, whatever, you're welcome. Oh my god.

Speaker 2 (04:34):
Please, no, I'm promisized they'll do that to me. But also,
can you help me six my life?

Speaker 1 (04:41):
Wake up every morning with Jebal phone branks