Episode Transcript
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Speaker 1 (00:00):
It's another jubile phone frame Mornings on the twenties. Hello, Yes, Hello,
my name is tied Thibodo and I'm coming from air
Conditioning and Heating. I was looking for Jane's This is she.
Speaker 2 (00:21):
Hello Jameson, I finally get a call back. I've been
leading messages for the last four days.
Speaker 1 (00:26):
Okay, yes, and that's why I'm calling you back right now,
because apparently there is some sort of issue with your
air conditioning United Heating unit something like that.
Speaker 2 (00:35):
Yes, it's not working. My house is tell me a
little bit about it. Hot from help.
Speaker 1 (00:40):
Super good.
Speaker 2 (00:42):
Okay, Sorry, are you in the what are you doing?
Speaker 1 (00:46):
I'm just typing down notes here while you tell me
what the issue is. So sorry about that. Let me
because so go ahead and tell me a little more
about it. Pray lout, I'm sorry. What's that?
Speaker 2 (00:56):
Yeah? No, you can't hear me because I can barely
hear you. Loud loud.
Speaker 1 (01:01):
The air condition is loud. Okay, I take that down
right now. Air conditioning is loud.
Speaker 2 (01:05):
The typing you're typing or whatever you're doing over there
is loud.
Speaker 1 (01:10):
You said, my typing is loud, Yes, sir, okay, let
me just get that down so I can be a note.
We have to document everything over here, So let me
just set that type of typing is too loud for
the customer. I mean try to type typing down. Okay,
So anyway, what is the issue again? Let me just
make sure I get a very detailed report of that.
Speaker 2 (01:29):
My AC is broken. I don't know if the lines
are frozen or what's going on, but nothing is coming.
Speaker 1 (01:35):
Out listeners a loud house.
Speaker 2 (01:39):
My house is incredibly hot, and I'm this is a
new system. There's absolutely no reason that this should not
be working. It's large, that's loud in the background.
Speaker 1 (01:50):
Tat, I'm just getting this all down here.
Speaker 2 (01:52):
What was that? What in the are you doing?
Speaker 1 (01:56):
Like?
Speaker 2 (01:56):
How can you possibly listen to me with all of
that noise in the background.
Speaker 1 (02:02):
I'm just trying to help you out with your air
conditioning problem.
Speaker 2 (02:05):
You're not helping right now.
Speaker 1 (02:07):
The customer seems to think that Christmas isn't the health.
Speaker 2 (02:11):
And why is that?
Speaker 1 (02:12):
Why am I not being healthy all.
Speaker 2 (02:14):
Of this noise? Are you working on a freaking keyboard
from the nineteen fifties? What the hell are you doing?
Speaker 1 (02:21):
I'm so sorry about that? Is it the sound of
the keyboard? When I'm typing down the notes, its a little.
Speaker 2 (02:26):
Loud, just a bit.
Speaker 1 (02:28):
Okay, would it be better for you if I switched
over to pen and paper.
Speaker 2 (02:31):
That would be amazing.
Speaker 1 (02:33):
Okay, I can do that for you, because it sounds
like you're pretty fired up right now. We don't want
your heart in the house with no air conditioning, now,
do we. I'm sounds particularly okay, So why don't you
go ahead and start telling me that issue. I just
write down with a pen and paper so it'll be
a little less loud for you.
Speaker 2 (02:48):
The AC is a working, it's new.
Speaker 1 (02:51):
What is me?
Speaker 2 (02:52):
What's the sound? Now?
Speaker 1 (02:54):
That's just me. I'm writing it down here. It's just
writing it down on the penning paper with a pen
and paper for you.
Speaker 2 (02:59):
Okay, I'm sitting next to a copy machine. Is that
what I mean?
Speaker 1 (03:03):
Like?
Speaker 2 (03:03):
Because there's just way too much noise.
Speaker 1 (03:05):
So the depending paper as loud as what you're saying.
Speaker 2 (03:08):
Everything is a little bit loud for me.
Speaker 1 (03:10):
Let me switch over to a different device, And I'm
so sorry about that. It has never been an issue before.
Speaker 2 (03:15):
I don't see how it could not have been an
issue before.
Speaker 1 (03:18):
Okay, well, now everything should be fine. I've put down
the pen and paper. I will not be using my
computer keyboard, and I will be paying attention and just
I do have to take notes, but it will not
be loud, I promise, thank you. Yes, So go ahead.
What's the issue?
Speaker 2 (03:34):
What is that? Are you?
Speaker 1 (03:35):
Do?
Speaker 2 (03:35):
You think type rater right now? Yeah?
Speaker 1 (03:39):
Just type it down real quick because I don't have
any of the more quiet. I'm so sorry about that.
What was that?
Speaker 2 (03:45):
You know? I stopped? Just just stop. I'm gonna rip
the ac out of the pall and throw it onto
my front yard so you all can drive by and
pick it up.
Speaker 1 (03:55):
Okay, Well, then at this point I'll just let you
know it's a prank phone call and your sister set
you up, Jackie. Yes, this is actually Jubil from the
Jubil Show doing a phone brank on you, and your
sister Jackie set you up.
Speaker 2 (04:08):
Oh my god, I'm need to count.
Speaker 1 (04:10):
It's a joke, she said. I'm sorry. You've been trying
trying to get a hold of the air conditioning people
and you get really frustrated with bad customer service.
Speaker 2 (04:19):
Oh my god, And yeah, you nailed that on there.
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