Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's another jewbile phone frame Mornings on the twenties.
Speaker 2 (00:09):
Hello, Hi, my name is Trevor. I'm calling for Infinity
and I was looking for our customer.
Speaker 3 (00:15):
Carly, yes speaking, Yeah, Hi Carly.
Speaker 2 (00:19):
So I have your report in front of me, and
it says that you've been having problems with your internet
and you've been trying to get a hold of somebody.
Speaker 1 (00:26):
Yes, I don't know what's going on over there because
I've been calling and emailing and texting and doing whatever
the hell all of you want me to do. It's
been two weeks. My internet has been out. I can't
as my emails.
Speaker 2 (00:38):
Okay, so I'm new here. Well, I will want to
escalate your phone call to a manager, So if you
could please hold for one second. Okay, fine, okay, one second.
Speaker 3 (00:55):
Hello.
Speaker 2 (00:56):
Hi, this is Trevor calling from Trinity. I was looking
for or customer Derek.
Speaker 3 (01:02):
Yeah, this is me.
Speaker 2 (01:03):
Yeah, yes, Hi, I heard so I have a I'm
calling from customer service because apparently there's some sort of
an issue with your internet.
Speaker 3 (01:12):
Yeah.
Speaker 4 (01:13):
I mean, I don't know what's going on, but like
this has been a couple of weeks now, like the
internet it doesn't work. I mean how many times do
you have to call you guys anama of you guys
before you fix this?
Speaker 2 (01:23):
That's so crazy, because like I've had a couple of
calls today with the customer who has similar issue as
to you. So I don't know what it is. But
also I'm new, I just started here, and so I
would like to escalate your phone call to a manager.
Speaker 4 (01:38):
Yeah, I mean I appreciate that, because like this needs
to be fixed, like today.
Speaker 2 (01:42):
You feel what in mine? I could place you on
a brief hold.
Speaker 3 (01:46):
All right, as long as we can get this figured out.
Speaker 2 (01:48):
Man, would you like me to do that now?
Speaker 3 (01:51):
Yes? Yes, let's get it over with. Let's get moving. Hello. Well, hi, Hi,
this is Carly. You called me? Is this the man
I'm seeing? The manager? The man?
Speaker 2 (02:05):
No?
Speaker 3 (02:05):
I'm wait what I thought you were the manager? I'm
the man? No, no, no, I'm who are you?
Speaker 4 (02:12):
Am?
Speaker 3 (02:12):
I still on the line with like the internet provider?
Speaker 1 (02:16):
I well, I was, I was on the line with
the internet provider. I'm looking for I'm supposed to be
connected to a manager to escalate an issue.
Speaker 3 (02:26):
That's exactly what happened to me. What the hell? I've
never heard of anything like this happening. Hello, Hello, Hello, hello, hello, Hello,
are you the manager?
Speaker 2 (02:37):
No, this is Trevor. I worked for Trinity dot com.
And who is this?
Speaker 4 (02:44):
This is Carly. You called me Trevor, Derek. I'm on
the line too for some reason.
Speaker 2 (02:53):
So I spoke to both of you guys just a
second ago, and I put you on a brief hold
to speak to my manager because you're both having problems
with your internet.
Speaker 3 (03:03):
Yeah, you put us on hold together.
Speaker 2 (03:05):
Okay, So I'm sorry you guys. Like I'm new here,
like I said, and I just spoke to both of
you separately, but like then I put you on hold,
but then somehow I put you guys together, and then
I'm also here. So you guys, I think we're stuck
on hold and I don't know how to get out.
Speaker 1 (03:22):
We're all stuck on hold together.
Speaker 2 (03:25):
Yeah, I think right now we should band together, because
like I don't know how to get off of hold,
and what are we gonna do?
Speaker 3 (03:31):
Band together? Band together?
Speaker 2 (03:35):
Talking about well, I don't know how you guys got
on hold together. And then also I don't know how
I got into your hold, and so now I think
we're all stuck here, and like I don't know how
to get out because nobody can hear us because we're
on hold together, and like, what if nobody finds us?
Speaker 4 (03:54):
Dude, I'm going to hang up and call back and
try to get somebody that actually knows what they're doing.
Speaker 2 (04:00):
You can't hang up. You can't hang up because we're
stuck here.
Speaker 1 (04:04):
I'm going to hang up to and find somebody who
isn't arraging, incompetent.
Speaker 3 (04:07):
Who not stuck here. Man, what are you talking? Oh?
Speaker 2 (04:10):
I forgot to tell you don't hang up here. I
forgot to tell you. Guys, this is actually a phone brank,
and this is Jubil from the Jubil Show doing a
phone brank on you and your coworker and your roommate.
Stacy set you guys up.
Speaker 3 (04:21):
Oh my god.
Speaker 2 (04:23):
She said that both of you guys have been telling
her about the trouble you're having with your internet and
wanted to mess with you.
Speaker 3 (04:28):
Oh my god. Wow, that was one of the weirdest
things ever been through. Oh my god. Yeah, Like, nice
to meet you. I guess nice to meet you too.
Speaker 2 (04:39):
So nice to meet guys, like know that we're stuck
here together forever.
Speaker 3 (04:46):
Wake up every morning with Jubile phone pranks,