Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
It's another jubile phone frame Mornings on the twenties. Hello, Yeah, Hi,
it's Trevor.
Speaker 2 (00:15):
I'm sorry, Trevor.
Speaker 1 (00:16):
Yeah, Or? Who is this? Bridget?
Speaker 2 (00:21):
This is? This is Bridget who? Who love this?
Speaker 3 (00:23):
This is Trevor, Trevor from Trevor from where?
Speaker 1 (00:28):
Who are you to call to help you?
Speaker 2 (00:32):
I'm sorry to help me? I'm sorry. Maybe you have
the wrong number to help me with what I'm oh.
Speaker 1 (00:36):
Oh sorry, I'm new here, so I'm still getting used
to how to do it.
Speaker 2 (00:43):
I'm okay, do what?
Speaker 1 (00:45):
Okay, So I'm gonna just kind of reboot the conversation
for a second. Hi. My name is Trevor. I'm calling
from home, and I was looking for our customer, Bridget Blank,
who has a problem with our smart thermostat.
Speaker 2 (01:05):
Yes?
Speaker 1 (01:06):
Is that better? Yes?
Speaker 3 (01:09):
Okay?
Speaker 2 (01:09):
I know?
Speaker 1 (01:11):
Yeah? Is that how I should start the polls? You think?
Speaker 2 (01:16):
I don't. I don't know. I don't work for your company.
I'm just trying to figure out how to work my thermostat.
Speaker 3 (01:20):
It's I'm extremely frustrated.
Speaker 1 (01:23):
It sounds like your thermostat isn't working correctly.
Speaker 3 (01:27):
Yes, it's not working correctly. It has not been working correctly.
Speaker 1 (01:30):
Okay, I got it, and I just okay, so I
can help you. The first thing I'm going to need
you to do is like I'm going to tell you
how to reboot it, so we should try.
Speaker 2 (01:43):
Already I already rebooted it.
Speaker 1 (01:46):
Yeah, let's reboot it.
Speaker 2 (01:48):
Did you not hear what I just said? I already
did that.
Speaker 1 (01:51):
Yeah, we need to reboot it.
Speaker 3 (01:54):
I'm sir, I'm telling you I have already done that.
This is Brandy the should not be happening for this
brand new thermostat that was just installed.
Speaker 2 (02:06):
Stop saying reboot. I already did that.
Speaker 1 (02:10):
Okay, So you don't okay, So I want to make
sure that I'm clear. You don't want me to say
the word reboot.
Speaker 2 (02:18):
I oh my god, I know I already did that.
Speaker 3 (02:22):
And you've said reboot like so many times that I
don't know what that is.
Speaker 1 (02:27):
Okay, so let's restart it.
Speaker 2 (02:31):
No, that's the same thing. Reboot and restart is the
same thing. I don't think you understand what I'm saying.
Speaker 1 (02:37):
Okay, Well, we need to reboot it.
Speaker 3 (02:41):
Oh my god, how many times have I told you
I have already done that.
Speaker 2 (02:47):
I swear to God if I.
Speaker 3 (02:48):
Hear the word reboot, one more time, I'm going to
reboot your I really, my head is going to explode.
Speaker 1 (02:58):
Okay, Well, I uh, okay, So I don't want your
head to explode, because like that would be like intense,
you know.
Speaker 2 (03:06):
I mean, this is just it's insane. I just this
should be working and you're not.
Speaker 1 (03:11):
It's pretty simple to do, just a reboot real quick.
I think we need to read.
Speaker 2 (03:15):
Right.
Speaker 3 (03:15):
God, if I swear, I'm going to jump through this phone,
and if you say reboot one more time, I'm going
to lose it.
Speaker 1 (03:26):
Okay, So you okay, So maybe there's another way we
could look at what might be going on with your thermosta.
Speaker 2 (03:37):
I mean, this is just, this is insane, This is ridiculous.
Speaker 1 (03:40):
It seems like you might be frustrated.
Speaker 2 (03:43):
I'm extremely frustrated and this is like literally the most
insane conversation.
Speaker 1 (03:49):
So maybe we should reboot the conversation again.
Speaker 3 (03:52):
God, if I this, I'm literally fuming, Do not say
boot what I already said. I have rebooted it like
twenty five times.
Speaker 1 (04:08):
Oh okay, okay, let me look at something. Oh no,
oh what okay, Well I don't I okay, So I
was pulling up something on my computer.
Speaker 2 (04:22):
But if you say reboot, I'm gonna freak out.
Speaker 1 (04:26):
Yeah, it looks like I have to reboot it.
Speaker 2 (04:28):
There it is again. Reboot.
Speaker 1 (04:30):
Reboot, Hey, Bridget, reboot Bridget. This is actually Gebil from
the Jubil Show doing a phone brank on you and
your husband sets you up. Oh my god, it's a joke.
He said that you've been having problems with your homecomber
sat and they keep telling you to reboot it, and
so he wanted me to mess with you.
Speaker 3 (04:49):
Oh my god, I never want to hear the word
ever again in my life.
Speaker 2 (04:57):
Wake up every morning with double phone branks.