Episode Transcript
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Speaker 1 (00:00):
It's another Jubal phone prank Mornings on the twenties only
on the new Hits one of six pint one. What Hello,
Hey there, it's a great day at Cable. I was
looking for our customer, Wesley, who.
Speaker 2 (00:20):
Has Yeah, it's about time. I've been waiting all day
for you guys to call me back.
Speaker 1 (00:25):
Yes, I see on your account here that there is
something under review, and so I'm giving you a callback
to go over that.
Speaker 2 (00:33):
Yeah. I told them I've already paid. I've already paid
my bill and you guys just suspended my bill.
Speaker 1 (00:40):
Yeah, that'scessary account suspended on there. Hey Wesley, one second,
I got to put you on a brief hold since
General Tunnel Apartment real quick, that can handle wrote, I've
been waiting all day.
Speaker 3 (00:55):
Hello, oh Cable, this is Trevor. I were can the
last names department. So if you can just confirm your
last name, then I'll go ahead and get you over
to somebody who can help you work.
Speaker 2 (01:07):
In the last name What do you what do you
mean you work in the last named department.
Speaker 3 (01:10):
If you can just confirm your last name, then I'll
send you over to someone who can help you with
your issue.
Speaker 2 (01:20):
Wesley is my name. You should be able to see
it on my boat. I don't know.
Speaker 3 (01:24):
Thank you. Okay, it's been verified. I'm going to transfer
you to someone else now brief hold and then they'll
be on healthy shortly.
Speaker 2 (01:31):
Okay, let me talk to somebody that can.
Speaker 1 (01:39):
Yeah, this is Tao in the zip code department here cable.
Who might I speak with?
Speaker 2 (01:46):
Is this a joke?
Speaker 1 (01:48):
I'm so sorry about that. Well, I'm certainly not joking
with you. Is somebody joking with you? I don't know.
Is this a Wesley?
Speaker 2 (01:56):
You have a zip The last guy said that there
was a last name department.
Speaker 1 (01:59):
Now there's yes, Yes, you were just transferred over to
me from the last name department.
Speaker 2 (02:05):
I no, sir, listen to me. Listen to me. I
need to be put on the phone with somebody that
can get my WiFi on right now.
Speaker 1 (02:13):
Okay, and I would love to do that for you,
because I see here your account has been suspended.
Speaker 2 (02:19):
Yes, yes, it's been suspended.
Speaker 1 (02:23):
Yes, trying to get that everybody.
Speaker 2 (02:26):
I'm tired of talking to different people. I want to
be I want to talk to your manager. Give me.
I want to talk to your manager right now.
Speaker 1 (02:32):
Yes, I can get you to the manager. I just
need to confirm your zip code and I can send
you wherever you want to go.
Speaker 2 (02:37):
Okay, you have all my information. You should have it
on the bill. Everyone is asked. I asked the same
thing and I've given I've given it to all of you.
I don't understand why.
Speaker 1 (02:45):
I can just confirm the zip code I get you
on the way.
Speaker 2 (02:49):
Okay, it's it's the same zip code that's been on
the account for the entire time I've had the account.
Speaker 1 (02:55):
Yes, but you know if you give me the numbers
on that, that'd be great.
Speaker 2 (03:00):
Okay, it's it's it's seven.
Speaker 1 (03:04):
Great, Thank you very much, Wesley. It has been confirmed.
I'm gonna get you on over to another department. They
can help you out one one is that going to
place you on a brief ob.
Speaker 2 (03:11):
Why am I your kids?
Speaker 1 (03:19):
It's a great day, Cable. Who am I speaking with?
And what can I do to you for this? Peedecins?
Speaker 2 (03:27):
Okay, I need to get my WiFi back on. It's west.
I told you my name, told you all my information.
You should have my information on the suspended my account.
I can't tell you guys this anymore. I don't know
how many people have talking to you how many people
even work at your company? It's not even nothing to
the company. It's a local company. Why are so many
people working in so many different departments? Hello?
Speaker 1 (03:53):
Mm hmm, hello, hell Oh I'm sorry you got you
were done talking there, you know, Wesley transparency. I was
looking at something like the computer completely spaced out. What
was the issue?
Speaker 2 (04:06):
Oh my god, Gay, this is the worst customer service ever. Okay,
I've never experienced this in my entire life. I've talked
to like five billion different people. It's been wasting my
entire time. I want to get off. I want to
get off this cook on twitching my internet. I don't
even do anymore. It doesn't matter how good of internet
it is. Not forth the amount of retch this entire combination.
Speaker 1 (04:26):
Is none, Wesley. This is actually Jubil from the Jewbil
Show doing a phone brank on you and your girlfriend.
Tessa set you up. Wait, it's a joke. She said
that you've been having trouble with the cable company and
she wanted to mess with you.
Speaker 2 (04:51):
Oh my god, killer god. I was about ready to
throw my phone dropped this brigand room
Speaker 1 (05:04):
Wake up every morning with Jubile phone Franks weekday mornings
on the twenties