Episode Transcript
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Speaker 1 (00:00):
It's another jubile phone frame. Hello. Hi, my name is
Pete Eakins. I'm calling from the learning app. So I
was looking for Roberto. Wait, you're you're you're calling from Yes, yes,
I'm calling from. Um. It's a learning app that you've purchased.
(00:23):
It's for helping children learn, but making learning fun. Yeah,
I'm aware of it. How can I help you? And
is this is this? Is this Roberto? It's it's actually Roberto. Oh,
I'm sorry, h Roberto. Is this Roberto? Yeah, that's him? Okay,
I'm just calling to offer you a full refund. Actually, UM,
(00:46):
I don't understand the refunds for what I'm we're actually
still using it, my kids using it right, right right,
and we would like you to stop using it. I
mean you want me to stop using it. I mean
I'm not the one that uses it. My son uses it.
Why are you going like, Yeah, we would prefer if
your son not use our app, and we we're willing
to offer you a full refund, actually even pay you
(01:06):
a little bit. This I mean, I mean, what why
is that? I don't I don't understand. Well, um, it's
a learning app for children to make learning fun and
one of the things that we pride ourselves on as results,
and you know, we track usage and it's obvious that
(01:27):
your son, right right is um, let's see uh ruining
the statistics when it comes to our app because he's
so dumb. What did you say, ruining your statistics? Yeah,
we like to prove that we're actually helping people learn,
and there's no progress at all, and it's clearly obvious
(01:47):
that it isn't a help. And I don't think it's
the app because the app has helped a lot of people.
So we're just assuming that your son is just he's
really screwing up our results. And I think that he
could probably ruin our business if he continues to use
our app because it's not working. That what this is,
this is this is unbelievable. I can't even believe that
you have the audacity to call what are your what
are your what are your customers that uses your app?
(02:08):
And tell me that my son is what did you
call my son? By the way, what did you just
call my son? I didn't call him anything. What's his name?
I call him by his name? Well, you know what,
I think, I actually think you called him dumb or
you call Hi, dumb, you're you're actually you're actually going
to that point. You're and you're calling me to tell
me that my son is ruining your statistics and your yeah,
(02:29):
and we're prepared to pay you a thousand dollars extra
if you just don't let him use the app. You
know what, let me talk to your manager right now.
I don't even want to talk to you anymore past
so sorry. While you were talking, I've been looking up
beats on Wikipedia, and I was reading about beats, not
the music kind of food kind because I'm in the food.
(02:50):
What did you say? I'm sorry, I missed it. Listen
to me. I don't give up. If you didn't hear me,
you're the one calling me. I think we have a
reception problem because something just happened there. I was all blurbally.
What you're trying to say to me, don't understand it?
You okay, I'm sorry, Roberto Robert again, it's happening with
(03:14):
the phone again. If something keeps happening when you're talking
to me, I know you want to talk to a manager,
but then it gets all warbally you I'm speaking Spanish more.
I'm thanking because you pick me the You're so smart
you can't even know that I'm speaking another language. Bro,
that's how smart you are. You need some education, you
need some hobby, you need a better life because you
(03:36):
suck man and one more time and it's funny, ol right,
because that's how you're taking it. It is a stupid
Oh I got it. You're not you're speaking Spanish. See well,
I'll have you know I speak a little Spanish. Oh too,
Helloha como estes you are a idiots? Helloha you are
(04:00):
is Spanish? Aloha is Hawaii loser. Oh well, then I
should just tell you it's a prank phone call. Then
I thought I was multi lingual. There, I guess not.
What are you talking about now? Oh? This is actually
Jewil calling from the Jewel Show doing a phone prank
on you and your wife sat you what No, No,
She always said that you guys downloaded some learning app
(04:22):
for your kid and wanted me to mess with you
about it. She also said you have a temper. Well,
I mean, I mean, what gave that away? Wake up
every morning with Jebil phone pranks