Episode Transcript
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Speaker 1 (00:00):
It's Mojo in the morning. Anna had a horrible door
dash experience happened last night. We're going to call them
right out, I know, I wish that.
Speaker 2 (00:09):
I hope they hear this and call me and tell
me what the heck happened, because.
Speaker 1 (00:12):
It may not be Doordash's fault, though it may be
the proximity of where you live though from you telling
this story. Go ahead, tell the story.
Speaker 2 (00:20):
Let's let the listeners decide. So yesterday I was door dashing.
As much as I wish I was a cook, I'm not.
I DoorDash almost every day, so I doordashed myself some dinner,
and I was cleaning my apartment waiting for the dasher
to arrive and deliver my food. I happened to be
vacuuming as the delivery driver was arriving. So when I
(00:42):
finished vacuuming and went to check on the delivery, I
saw I had miss calls from the dasher and I
instantly was like, oh, they're here. So I unlocked my
door because I can do it from my phone and
figured that they dropped it off. I went down a
couple minutes later to get it and we have a
reception desk. However, my food is sitting right next to
the door, tipped over. The bag's open. I'm like, oh,
(01:05):
that's a little weird that they couldn't, you know, bring
it inside. Anyways, take the food up, eat it. Thought
it was a little weird. Woke up this morning, went
on door desk because I'm thinking about ordering some Starbucks.
And I see a review and it says the girl
lives in a terrible location. She wouldn't answer her phone
for at least five minutes. I'm not walking her delivery
(01:26):
to her door. She can come downstairs and get it.
So now I'm in my head like, one, that was
a mean thing to say, yes for an honest mistake,
And two my bag was opened.
Speaker 3 (01:36):
What if they did something to my food?
Speaker 2 (01:38):
I'm feeling a little.
Speaker 1 (01:39):
Sick this much.
Speaker 4 (01:40):
Also, why wouldn't you leave it with the at the desk?
I know you can see that right there.
Speaker 2 (01:44):
We didn't have someone sitting at the reception desk. It's okay,
they probably weren't like handing it off, but like they
could have easily taken a few more steps and set
it down.
Speaker 1 (01:52):
What do you have a clicked ask on your head?
I mean, what do you have your delivery clicked ass
you can click it as it to me or leave
at door. Which one do you have?
Speaker 2 (02:02):
Mine says leave at door, but then in the instructions
it says like I'll buzz you up.
Speaker 1 (02:06):
You can. Okay, see there you go. What it's either
leave at door or it's I'll bring it up. And
here's the thing. I think that in a place like yours,
and I'm gonna be honest with you, I would not
DoorDash to an apartment complex or an apartment building because
if I'm door dashing, I'm going out to the suburbs
where people live in homes where I can put it
(02:27):
right on a doorstep. And door dashers speak out on
this one. I cannot believe when I go to Joe's
apartment to go get to hang out, He's got a
door dash guy that has to climb a frickin wall,
it looks like to get to his place because there's
security that you know, they have a security thing, And
I'm thinking myself that it's not worth the four dollars
(02:49):
or however much money that those guys get.
Speaker 2 (02:51):
No one else has ever had an issue, None of
the other dashers have had an issue, and they leave
it at my apartment door, not the front door.
Speaker 1 (02:58):
They always call you though or that because I have
to buzz them in. Okay, so they're always but but
they never have you know, no, we never.
Speaker 2 (03:04):
I mean it was five minutes, an honest mistake.
Speaker 1 (03:07):
No, I get it. I get it. So but I
do also think though that if it's a pain in
the ass the door dash to you, like, is it
really worth it? Like would you want to like, would
you want a door dash to somebody that lives in
a gated community?
Speaker 2 (03:21):
Doors in Detroit? Because everyone lives in apartments.
Speaker 1 (03:25):
That's true.
Speaker 4 (03:26):
I think that's probably a good bulk of business everywhere
apartment buildings.
Speaker 1 (03:30):
Well, I'm going to say this to you. The doordashers
that we get here at the radio station, I think
have a.
Speaker 3 (03:34):
No, they're the worst. They hate us. The Starbucks. I'm serious.
Speaker 4 (03:38):
The Starbucks is always spilled in the bag all over
all the food nine times out of ten.
Speaker 1 (03:43):
Well, Starbucks is a bad door dash unless you order
the two of the same, Like you can't order one
drink and then one thing because they put it in
a cup holder and it tips over every time. So
what do you do in this situation.
Speaker 2 (03:55):
I went on there and changed my name because I
was like, I don't want them to know who I am.
Speaker 3 (03:59):
There's I use a fake name.
Speaker 1 (04:03):
Now I do have a fake name. Does it That
wouldn't be the same account. Can't they see the same account,
isn't it?
Speaker 2 (04:09):
But I just don't want them to know it's Anna
Rob from Mojo in the Morning and it was the
awful person.
Speaker 1 (04:14):
Okay, so you just have what like do do we
get door dash scores like you get Uber scores like
uber rating and radio? Yeah, I don't know.
Speaker 2 (04:22):
Like I was even shocked to know that they could
leave a note on my account. I've never seen that before.
But they were not happy.
Speaker 1 (04:28):
What's your what's your your Uber score? What's your Uber
Stars score?
Speaker 2 (04:32):
Uh? I don't think it's that great. So there was
one point in time where I would uber eats food
to the wrong location every time I was drunk, and
I just have a bad rating because of that.
Speaker 1 (04:45):
Oh I'm a four point ninety four.
Speaker 3 (04:47):
I brought it down four point ninety six.
Speaker 1 (04:50):
I'm a four point nine. Oh, I want to know
why I'm not a five? See that it's right up account?
I do lyft. Yeah, they they have it like four
point n your four pointment, Shannon's the best. Yeah, what's
going on, Heather? How you doing?
Speaker 5 (05:09):
Good morning?
Speaker 6 (05:10):
As a as a door dash driver or Uber eats driver,
whichever one you want. To talk about apartment complexes and
can be pain in the butt. Like in Toledo, for instance,
we have these weird apartment complexes and none of them
have outside numbers on the outside of the building. Yeah,
and everywhere because it's got a wide GPS area shows
that you're there. Most people you're supposed to call, like
(05:33):
I always do, because like, if I want people delivering
my food nicely, I'm going to deliver their.
Speaker 7 (05:38):
Crap nicely too.
Speaker 6 (05:38):
Yeah. Yeah, but that's just me. Some people just don't care.
Speaker 1 (05:43):
What if you what do you do, Heather? If you
can't get into the building, Like if you're waiting out
in front, do you have a time Do you have
a time?
Speaker 2 (05:50):
No?
Speaker 1 (05:51):
I know, But what if you calling nobody answers? Do
you have a time limit?
Speaker 5 (05:53):
Oh?
Speaker 6 (05:54):
Yeah, there is a time limit if you're if you're
trying to deliver it and you can't get ahold of
the customer to deliver it. There's a thing on the
apps that says cannot get a hold of the customer
and it sets a timer and door Dash will also
try to get a hold of them as well, and
then if nobody can get a hold of them, it generally,
unless it requires an ID, it generally will just get
(06:17):
left at the door.
Speaker 1 (06:18):
Okay, yeah, picture and a note and the IDs are
usually just for alcohol, right, alcohol, and that is bless
you God, bless you. Yeah. I uh yeah, I would
see that that would be kind of kind of annoying. Uh.
My son Luke doordashed for a day. He did literally
one day, and it was exactly in a situation he
(06:39):
had to DoorDash and it was not the greatest neighborhood
and it was an apartment building that he was locked
out in front, and he said that he was out
there for such a long time waiting to deliver a
Greek salad to a lady and he said guys were
offering them drug deals because he was like, I'm not
doing this anymore. What's up, baby? How you in?
Speaker 8 (07:01):
Hey? Good morning?
Speaker 5 (07:01):
Who are you good?
Speaker 1 (07:03):
What's happening?
Speaker 9 (07:04):
And I hear you, girl, about five minutes is only
five minutes, but that.
Speaker 5 (07:09):
Pushes all of their other deliveries back five minutes. So
now they're probably gonna get.
Speaker 2 (07:14):
The bad reviews because their food was cold.
Speaker 9 (07:16):
And I don't think they messed with your food.
Speaker 5 (07:17):
They probably just helpen the bag so your stuff.
Speaker 1 (07:19):
Would be cold, and you would I don't think they
messed with your food.
Speaker 2 (07:25):
I mean I would rather that. I'm okay with cold food.
I don't want to spit in it.
Speaker 1 (07:29):
Hey, what's going on, Michelle?
Speaker 9 (07:32):
I'm totally eighteen.
Speaker 2 (07:34):
Anna.
Speaker 5 (07:34):
I feel like DoorDash was in the wrong here. If
he didn't want to deliver.
Speaker 8 (07:38):
To an apartment, then he shouldn't have accepted the order.
Speaker 1 (07:42):
Yeah, can they turn down orders? Do they know, like
where it's being delivered? To question? I wonder if there's
a DoorDash driver that's listening. I want you to I
guess we just had a couple of them that called in.
I'd love to know how that works.
Speaker 9 (07:56):
The issue wasn't the apartment though, it was just the
time that it took Anna to get downstairs. They If
all things considered, Anna was you know, ready looking at
her phone and came down immediately, things would have worked
out perfectly.
Speaker 2 (08:08):
Yeah, they still would have hated the location I live in.
Per their review on my.
Speaker 1 (08:12):
Account, Alexis, you had to deliver to a college huh
to a college campus? Which one?
Speaker 8 (08:19):
Yeah, so I was trying to DoorDash to Grand Valley Estate,
which is in like Grand Rapid.
Speaker 3 (08:25):
Dale and Dale area.
Speaker 8 (08:26):
Absolutely, and I literally had never been there.
Speaker 1 (08:29):
And apparently you drive on the.
Speaker 2 (08:31):
Sidewalks to get to the dorms, and so that delivery
took so long.
Speaker 1 (08:36):
I will never go there again. That's wild. By the way,
to drive on the sidewalks doesn't seem like it's a
legal process, Like could you imagine delivery? Can you imagine
delivering on a college campus and you have to park
your car illegally, probably with the hazards on, and you
have to walk like the kids do to go to
college clouds. Oh yeah, uh uh.
Speaker 3 (08:57):
I don't want to do that, especially when it's called nope.
Speaker 1 (08:59):
And I don't know how much money the door dashers get,
but at that point right there, you better be tipping extra.
And if you're a college kid, you're not. What's up, Frank, Hey,
I just.
Speaker 5 (09:09):
Want to ask Anna, you know, I get she's cleaning
her apartment, she's expecting a delivery. Why would she choose
to vacuum like a lot of things you can possibly
do waiting for a delivery.
Speaker 2 (09:20):
I mean it was an estimated delivery time like, oh,
fifty to an hour, so I thought I had a
few more minutes. Let's just get this done real quick
so I can come upstairs with a clean house.
Speaker 5 (09:30):
And oh, well, next time, I guess you'll learn something
quiet next time.
Speaker 1 (09:36):
Well, I'm not gonna I'm not gonna judge Anna in
the fact that she was vacuuming or what's up. How
you doing, Rachel?
Speaker 2 (09:45):
I'm good?
Speaker 1 (09:46):
How are you out good? You're also team Anna here.
I love to hear it.
Speaker 8 (09:50):
I am, yes, honestly, I use the door dash in
the past, and I have went into apartments and I
have been so lost and confused to point where I
had to quit door dashing because ninety percent of it
was an apartment and you can deny certain locations, but
like you don't.
Speaker 7 (10:09):
Know its apartments until you actually like get on the
exact location, Like you don't know until you're like into
that area, and it's like, oh, it's an apartment, so
you kind of like don't know until you actually get there.
Speaker 8 (10:25):
But yeah, I'm tim Anna. I feel bad, like I
don't like it's hard to not like leave someone's food.
Speaker 4 (10:33):
And not have anybody get their food.
Speaker 1 (10:35):
Hey.
Speaker 2 (10:36):
The other I don't know.
Speaker 1 (10:37):
The other thing is, now that I know where Anna's
apartment is, I'm going to sit in the lobby wait
for people just to leave their door dashes on the
counter and just grab them. I wonder how many people
do that, just grab random doordashes.
Speaker 3 (10:47):
Of places like that all the time.
Speaker 1 (10:49):
Oh yeah, Like I remember back in the day when
DoorDash wasn't around. It was like pizza deliveries. Somebody would
walk in and they'd be like, hey, you know, delivering
a pizza. I'm like, oh, oh yeah, yeah, that's mine.
Speaker 3 (10:59):
You know what I mean about that?
Speaker 4 (11:00):
With Starbucks mobile orders or like yesterday I went to
Chick fil A at the mall and picked up a
mobile order, and I'm like, how do they know it's you?
Speaker 3 (11:07):
You could just grab anybody's stuff.
Speaker 1 (11:09):
I think people do. I think people do just go
up there and just grab stuff. It's just kind of
you know, I'm not gonna lie. I was that person
in college. Yes, my friends would go to like all
these food places at night and just grab all the food.
The oh my gosh. Yeah. Not proud of it, but
I serious, I'm so disappointed, much disappin all right, Mojo
(11:35):
in the morning,