Pop Wants a Refund

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Episode Transcript

Speaker 1 (00:00):
It's Mojo in the Morning Show, Home of the War

(00:02):
of the Roses, The Second Date Update, The Dirty on
the thirty. Good to have you guys here with us today.
Anna says that it's the most ridiculous reason to go
ask for your money back, and it was her grandfather, Pops.

Speaker 2 (00:16):
But did it?

Speaker 1 (00:17):
Can we get Pops on the phone, please, Lydia.

Speaker 3 (00:19):
I'm sure he'd be happy to call in what happened?
All right? So this is not a new thing.

Speaker 4 (00:25):
Pops has told me a couple times that he and
my grandma go to the movies. They watched the movie
for fifteen twenty, sometimes even thirty minutes, and if they
don't like it, they leave the movie and go get
a refund. And I'm like, why are we not watching
the trailers ahead of time? His argument is that he
doesn't want to go on the computer to watch the trailer.

(00:47):
His phone doesn't have the ability to do it. Yeah,
but I'm like, you have to do some research because
I don't think that's fair to the movie theater. I
follow the rules, you bought the ticket, you sat in
there for thirty minutes, and now you're heading out and
getting a rEFInd to.

Speaker 5 (01:00):
Be fair even the trailer. Sometimes for movies, the trailers
are great and you go to see the movie and
the movie sucks.

Speaker 3 (01:06):
Yeah, that's true. I don't know. And also, why are
you picking these crazy movies? There's a million movies.

Speaker 4 (01:13):
You don't need to pick the one with aliens or
this or that.

Speaker 3 (01:16):
I don't know.

Speaker 1 (01:17):
Do they give them them money back or do they.

Speaker 3 (01:19):
They give them the money back every time?

Speaker 1 (01:22):
Have they gotten to Have they gotten to a point
though where they know his game and they say, you know,
you and Grandma need to like you know?

Speaker 3 (01:29):
So they just moved here from Florida.

Speaker 4 (01:31):
I'm not sure if they've caught on at this theater,
but I do think he needs to be careful.

Speaker 1 (01:35):
Wait, wait, hold on, Pops is on the phone with us.

Speaker 2 (01:37):
Hi, Pops, good morning, Hey, good morning to you.

Speaker 1 (01:41):
Pops. What theater are we going to? We go into
the MJR. And Waterford there Mjr. And listen, my wife
and I go every Tuesday. It's popcorn Tuesday. You get
free popcorn and so on.

Speaker 6 (01:54):
She looks up the movies and a week ago Tuesday,
the one she took me to was in the top
three of the worst movies I ever saw.

Speaker 1 (02:06):
Do you remember what movie it was.

Speaker 6 (02:08):
But this Tuesday, all right, Alien Predator's Badlands was the
worst movie I've ever been too.

Speaker 4 (02:16):
So you've got refunded twice in the past two weeks.

Speaker 6 (02:20):
There was no human beings, it was all subtitles. It
was the very worst movie ever. I said to Marry
ten twelve minutes into it, I'm leaving.

Speaker 2 (02:31):
Let's go. And I went right.

Speaker 6 (02:33):
To the ticket counter and I said, we had no
idea about this. And then I find out it's a series.
It's a second or third one, and I said, unbelievable.
But there was absolutely no problem in getting refunded.

Speaker 1 (02:51):
You know, it's funny. I've only walked out of one
movie and I don't even remember what movie it was,
but it was so long ago, and I remember Chelsea
looking at me, like, what are you doing? I go, Chelsea,
we are way steen our time, Like if my life
ends tomorrow, I just wasted two and a half hours
at the worst movie ever. We're getting out of here.
So I it plus plus all subtitles, subtitles. But that's

(03:13):
the thing, though, I just want you to know this, Pops.
That's the thing with U with these kids these days.
All the kids want to watch everything with subtitles on Pops.

Speaker 2 (03:22):
It's unbelievable.

Speaker 3 (03:24):
I'm glad you got your money back.

Speaker 2 (03:26):
Hey, we got our money back.

Speaker 6 (03:28):
And can I just say something, Yes, I've been thinking
about this and Anna tells me don't call up too often,
this and that. But no, you know you're not only
an entertainer and you have an entertaining program, but your
team and I'm including Lydia and Bianca and that you're

(03:49):
a beacon.

Speaker 2 (03:50):
You're a beacon to all your listeners.

Speaker 1 (03:52):
I love this guy.

Speaker 2 (03:53):
Just keep the light shining.

Speaker 1 (03:55):
Thank you.

Speaker 2 (03:56):
I appreciate the light shining.

Speaker 1 (03:58):
Thank you, Pop, Pops. You got the invite right to Thanksgiving.
You're gonna be coming with us for Thanksgiving here.

Speaker 6 (04:07):
I certainly want to. I haven't heard from Lydia yet.
I'm coming on it, Lydia.

Speaker 1 (04:13):
He just called us a beacon. We got to invite
the guys on the list Wait, hold on, hold on
a second, Pops, the manager of the mj R. Is
on the phone with us right now. Jenna. What's happening
in Jenna?

Speaker 7 (04:25):
Good morning, guys. How are y'all doing?

Speaker 1 (04:28):
Morning, Jenna. Pops has a bone to pick with you, guys.

Speaker 3 (04:34):
I heard Is this common, Jenna, does this happen?

Speaker 7 (04:38):
This happens on a weekly basis. I'm a box office
manager for MJR Theaters, and this is the normal thing
we get used to. People, especially as the older generation,
are not very computer savvy, so like you said, they
don't want to go on the computer and watch the trailers.
So it's very common that they'll come in, like a
half an hour into the movie and just be like,
this is ridiculous. I want my money back.

Speaker 4 (05:02):
Is there an amount of time if they have been
in there for that long that you say no more refunds.

Speaker 7 (05:08):
Usually for me, I'm pretty forgiving because I understand, like
sometimes it takes some time for the movie to develop,
but like if it's an hour in, I'm just gonna
be like, no, I'm sorry.

Speaker 3 (05:17):
It's you watched half the movie.

Speaker 7 (05:19):
Like there's not gonna be a refund for that. But
more times than that, I'm really forgiving about it.

Speaker 1 (05:25):
At my theater at least, I can't speak.

Speaker 7 (05:27):
For everybody, but I mean I understand the older generation.
I mean, my grandma's ninety four or so. I get
it she doesn't watch movie trailers. I know a lot
of these people don't so I try to be as
forgiving as possible, but we definitely start to recognize the
faces of who's doing it, and when we see them come.

Speaker 2 (05:43):
In, we just kind of expect it.

Speaker 1 (05:44):
Escort them to like another theater or something like say
say to say, hey, go to theater two or something
like that. Maybe there's a better movie or something about
the start.

Speaker 7 (05:51):
What's better for you?

Speaker 8 (05:53):
Can you dispell a rumor? I'm going to dispel anough
the refund rumor. My theater teacher back in high school
said that if a movie theater doesn't show a film
all the way through the end credits, like if for
some reason they cut it off before it ends, that
you are able to get a refund.

Speaker 2 (06:14):
Is that true?

Speaker 7 (06:15):
Oh yeah, I mean if we have technical issues, we
try to reboot as much as we can, but sometimes
those production systems are just not possible for us to
technically effects within a short period of time. So I mean, yeah,
if there's a technical problem, we're going to give you
a refund. If the movie doesn't complete, or there's sound
issues or anything like that.

Speaker 1 (06:34):
Hey, Pops, ask for Jenna when you get into the
theater next time. She'll help you out there.

Speaker 9 (06:39):
Give me any times.

Speaker 2 (06:42):
You know what the problem is, Pops the planet? Can
I say something, Jenna?

Speaker 6 (06:47):
Yeah, yeah, we love your theater. We go every Tuesday.
But guess what, I didn't give the popcorn back.

Speaker 4 (06:53):
No.

Speaker 1 (07:12):
You know what's funny is that Pops doesn't have the
what you know, his generation, even my generation had. We
don't have like the reviewers anymore. It used to be
you would go off of like watching the reviewers.

Speaker 5 (07:25):
There's there's a news station here that does movie reviews,
and she does reviews Lee Thomas.

Speaker 1 (07:32):
Lee Thomas says it for Fox two.

Speaker 5 (07:34):
And then there's a woman who does it for w
w J. Because I'm ninety and sometimes I listen to,
you know, news talk and she's a great reviewer.

Speaker 1 (07:41):
But yeah, here's the deal, though, you don't have was
it Ciscle and Ebert or whatever? And Roper Yeah, yeah, yeah,
hold on and saying hold on, what's going on? Fran?
You're there, Fran, Yeah, hello, Fran. This is a grandparent thing.

Speaker 9 (07:57):
Huh yeah.

Speaker 10 (07:59):
My grandpa called me off after the movie and he's like,
I asked this kid, he was about sixteen.

Speaker 3 (08:03):
What movie you should see?

Speaker 10 (08:05):
You recommended Deadpool?

Speaker 7 (08:06):
And I walked out at the five minute.

Speaker 3 (08:10):
Yeah, Pool was a good one.

Speaker 2 (08:14):
I love it.

Speaker 1 (08:15):
Can you imagine your grandparents going to see Deadpool?

Speaker 2 (08:18):
Actually?

Speaker 1 (08:18):
I think that probably Pops would love Deadpool, wouldn't he?
He would think it'd be fun.

Speaker 6 (08:23):
Yeah, listen, and we're moviegoers. I've been going for thirty years,
once a week, and these last two unbelievable.

Speaker 1 (08:34):
Hey, we love you, Pops. We'll see you soon.

Speaker 2 (08:36):
Okay, okay, and listen, you're better? Oh Anna, what Beacon means?
Anna might not understand that.

Speaker 1 (08:44):
Word Lydia had talked to Pops and give him his invite.
Hold on, we're talking about grandparents returning. Thanks Christina. You
had a customer that returned something kind of crazy.

Speaker 2 (08:56):
Is that right?

Speaker 10 (08:58):
So I used to wait on tables a long time ago,
and a lady Ada had a freak salad and she
couldn't finish it all. So he gave her a box
and she ended up leaving and she forgot it on
the table. So we kind of waited, you know, like
ten minutes in case she came back, but we threw
it out. She came back the next day demanding a
refund and was mad that we threw away her salad.

Speaker 5 (09:18):
I always forget my stuff me too.

Speaker 10 (09:21):
I mean, she demanded a refund.

Speaker 1 (09:23):
Did you get it to her?

Speaker 10 (09:24):
Did We didn't give it to her? Nope, absolutely not.
Begin the house cold. She tried the department room you
know too, you didn't get six so she was going crazy.

Speaker 1 (09:33):
What's up, Aaron High?

Speaker 2 (09:34):
What's going on?

Speaker 9 (09:36):
Hi? I was just telling the operator I just the
end of your segment. But I texted my grandma bought
an area rug from J. C. Punny like fifteen years
ago and then about five years ago, so she had
it for ten years. She decided she didn't like it anymore,
so she brought it back to the store and they
gave her a full rethox.

Speaker 5 (09:57):
You know, there are a few department stores that do that,
in Nord's and jax Penny or two of them.

Speaker 1 (10:02):
Yeah, yesterday I was at the Costco and I was
getting a bunch of you know, water and stuff, and
I saw a guy walk right up to the counter
with a bag, dumped the bag on the service desk
and it was all a bunch of candy and he
was like, I want to return the Halloween candy. It
wasn't good. It felt it felt like it was stale.
And the woman goes it's not in the bag anymore,

(10:23):
and he goes, I know, we took it out of
the bag and put it in our big Halloween bowl
to give the kids. But they didn't like the candy.
They said that the candy was bad, and he was
trying to return it, and I think they were arguing
back and forth, and I'm thinking to myself, this guy
is a scammer. Absolutely, kids don't open the candy as
soon as they get in start. Yeah, they bring it
all right. I'm like, the guy might as well brought
it in a pillowcase.

Speaker 5 (10:44):
I returned my unused Halloween candy to Costco because I
bought like some of the boxes and the bags and
we didn't open a few of them, and they're kind
of expensive, you know, so you want your money back.
But it was funny because I brought one of the
bags and the ladies like, as long as it's unopened,
you know, we can return it. And I'm like, yep,
all these are unopen.

Speaker 1 (10:59):
For smith.

Speaker 5 (11:00):
I think it was stuck as hole through one of
the bags. So now I'm stuck with this humongous.

Speaker 1 (11:04):
Bag of candy. Here's the crazy, craziest thing this is
according to workinmoney dot com. The craziest things people have
tried to return half eaten sandwiches, used toilet trees, a
dead Christmas tree, a burnt nightgown with cut marks in it,
mismatched shoes, an empty wine bottle that sounds like Shannon,

(11:27):
A vacuum with a bag full of crap in it
so they obviously used it. A cooked roast beef, a
used pregnancy test, A hold on saying here. A comforter
with bloodstains on it. Lord Jesus, what's going on? Dead

(11:49):
plant in a bag, used litter box in a melted
ice cream tub? Could you imagine if you go to
the store and you got your melted ice I wonder
if they got the got the refund though Pops would
have He would have Pops would have handled I love.
By the way, My favorite is when he comes on
the phone. He sounds like a Pops.

Speaker 3 (12:10):
Answer question.

Speaker 1 (12:11):
I keep thinking that there's really no Pops, that it's
Eric just doing a voice impersonation of his grandpa.

Speaker 6 (12:18):
You know what I mean?

Speaker 1 (12:19):
Theory, Yeah, there's my one.

Speaker 2 (12:21):
Ariel.

Speaker 1 (12:21):
What's up?

Speaker 2 (12:22):
Burial?

Speaker 9 (12:24):
Hi?

Speaker 1 (12:25):
Hey, I work at.

Speaker 10 (12:26):
Sam's Club, and one of the best things we get
to return are full sheet birthday cakes with only four
or five slices taken out.

Speaker 6 (12:33):
Stop it.

Speaker 1 (12:35):
That's crazy, DoD They give you a.

Speaker 9 (12:37):
Real take anything back for any reason that.

Speaker 1 (12:40):
Is unreal, and you guys will take that back. That's unreal.
Why do you have to take it back? Why is
that acceptable? I show you how much money they.

Speaker 7 (12:47):
Make because we always say the member comes first. So yeah,
there you get those perks.

Speaker 5 (12:55):
Why are they Why do they say they're bringing it back?

Speaker 10 (12:59):
They can say for whatever reason.

Speaker 1 (13:01):
My favorite one is that it was too dry, except
for those last pieces.