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June 17, 2025 4 mins
This podcast discusses the challenges and strategies for moving beyond traditional passwords in financial institutions. It highlights that user habits make the transition away from passwords difficult, despite more secure and convenient biometric options being available. Here are two approaches to eliminate passwords: 1. Implementing biometric login across all banking channels 2. Creating an image database of users' faces during online account opening. Adopting such a strategy is crucial to prevent increasing digital channel fraud losses.
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