August 19, 2025 • 15 mins
I’m CT… When I’m not busy being Arroe the podcaster, I live in the real world. Everybody has to have a job. Mine is C.S. Customer Service. Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location. Episode 189 Mother’s Day Weekend, Dog Injury And Tons Of Taste Testing This is C.T.C.S.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
My name is ct When I'm not busy being Arrow
the podcaster, I live in the real world. I mean,
everybody els to have a job, right mind just happens
to be CS customer service, you know, solutions relationships while
keeping your team motivated to keep up a constant connection
with those who have chosen to stop into your location.
Episode number one hundred and eighty nine, Mother's Day Weekend,
(00:22):
dog injury, and mm tons of Taste Testing. This is
CTCs Transition Walk Day number one out of three. Yeah,
I got a live performances coming Saturday. Who I love
me that live show. But big challenge on this one
is that they actually have a rule where they can
blank out times of the year where you can't take
(00:44):
time off. And I'm going that's not gonna happen. I'm
in the money making business. You can't you can't block
me from doing that.
Speaker 2 (00:51):
Anyway.
Speaker 1 (00:51):
It's Mother's Day weekend, so the house is going to
be crowded, and the energy of the people. You can
only hope and pray that they are being Mama, good, Mom, good,
All right. I need this transition. Why I'm stressed out
and I'm not even at the store yet. That irritating
feeling you get when you're walking through a grocery store
and it feels like there's something in your shoe. So
(01:11):
you take your shoe off and it's like, Okay, where's
it at. You put your shoe back on, and it's
that irritating feeling returning. It's like, why does it feel
like something is in my shoe? Listening to he's being
a curmudgeon right now, I don't know. I need a
positive What was that all about the Hohorn fucking those
show yesterday?
Speaker 2 (01:30):
You're shiitty oh him of home people.
Speaker 3 (01:32):
Well, I was a fucking lived and Quinna was like, uh,
let's not like Kim, And I'm like, well, maybe it is.
Speaker 2 (01:39):
Maybe it ain't, but his fucking responsibility is to be here.
He's not here. But I mean, you brought up one
of the biggest questions, how did you know to be here?
If you're, if you're, if you're a schedule wasn't coming up.
How did you know that today? Yeah?
Speaker 3 (01:51):
And he goes, well, I had it written now, and
well you didn't have yesterday written now?
Speaker 1 (01:54):
Well, and I guess you didn't or I don't fucking know,
but wow, A shock when I walked into that conversation.
Speaker 4 (02:01):
Well what so he started.
Speaker 2 (02:04):
Becoming late again and Quinna had to with him a
couple of weeks ago, and he got way better at it,
and so the other day he was twenty minutes late.
So last night I was boiling hot.
Speaker 4 (02:16):
Yeah yeah, and I thought he was just going to
come in an hour later.
Speaker 2 (02:19):
I couldn't like he thought he worked it yeah yeah.
Speaker 3 (02:21):
Yeah yeah, And he didn't show up at all, and
I was fucking furious.
Speaker 4 (02:26):
Was he here to eleven? Yeah, we did have a.
Speaker 1 (02:28):
Closer, so I had to go call to people to
try to find Ah, oh god, God, just got word
here at the store that my dog has injured, her
paw swollen and isn't able to jump up on the sofa.
And my wife is going, you know, do we need
to get through the emergency vet? And it's like, God, well,
if it's just a spring, I mean, that's gonna be
(02:48):
thousands of dollars right there. So I'll keep you posted.
Here's an update of my little girl. According to my wife,
she's eating food, she's drinking water. You know, she's still
you know, taking care of that foot. My wife as
she's send pictures. I do see the swelling, but you know,
she doesn't really seem to be overbearingly in pain, and
(03:09):
so I'm just hoping that it's just a tiny little
spring and it's not going to be turning into something.
My worst fear is because we live in a forest,
and that is I'm always afraid of snakes out there,
because we have had dogs in the neighborhood and in
this forest that have been bit by a copperhead. Transitioning walk,
day number two out of three. Very stressful night when
your baby is injured the way that she was and
(03:31):
still is. We're taking a very very small walk through
the forest today. She's walking so much better. Her paw
is still pretty much swollen. But for the two of us,
we both need this love from mother nature around us.
As we head into the day deeper and deeper, I
know that she must be feeling a little bit better.
She saw some deer and of course she got her
(03:53):
anxiety up.
Speaker 2 (03:54):
So but we're walking.
Speaker 1 (03:55):
Together slowly through the forest and then it's off to
see us God. I hope to God that when she's
put inside her mansion, which is her kennel, that we
don't re injure something.
Speaker 2 (04:05):
It is officially underway. Mother's Day weekend.
Speaker 1 (04:08):
You even drive into this parking lot and you're gonna
get that vibration of holy crap, there's no place to park.
When you get inside the store, the lines are humongous.
We've already had three people no call, no show, so
and it's like really, really, but Mother's Day weekend, anytime
there's a holiday like this, there are employees and co workers.
Speaker 2 (04:27):
They just don't come to work.
Speaker 1 (04:30):
The store is on one of the busiest roads in
the city, and every now and then you hear about
the wrecks and everything. But this accident today, a driver
has hit a man that was on a bicycle and
they've closed everything now, so the store's gonna, you know,
just kind of go steady, closed for now. And then,
you know, it's kind of very sad because nobody's getting in,
nobody's getting out. It's a pretty sad situation. People were
(04:52):
talking about it here in the store, the accident, and
we're here at the store and we get to see
all these people on e bikes all the time, and
you can't help but one being a community store like
we are, you know, is it somebody that we know?
We don't know because we can't get over there close
enough to even figure out what's going on. But everything
is stopped. But it is the talk of the store
right now. And now CTS pet Peeve of the Week.
(05:15):
A guest comes in. They've got two empty bottles of
spaghetti sauce, too empty empty. They have crushed garlic bread,
and they've got cheese, Sorrento cheese. And they said, I
just want my money back. They took all of that sauce,
they used it, they used all the spaghetti, and she goes,
I just didn't want to put it back in the bottle.
(05:36):
Can I just get my money back? In fact, can
I get double my money back?
Speaker 4 (05:40):
Oh god?
Speaker 1 (05:41):
So I get a manager involved, only because I just
want them to see what I'm doing. And she got
her money back. But it's like this happens all the
damn time. It is a pet peeve.
Speaker 2 (05:49):
Did you read that article about our main company that owns.
Speaker 1 (05:53):
US Well, I know that they are cutting back fourteen
point one percent on personnel.
Speaker 2 (06:00):
Were hours and and they and the.
Speaker 1 (06:02):
Thing that they said in the article that that over
fifty fifty one percent of the people that are hired
in a grocery store worked the front and and and
but it is the largest group yet that's that's they're
cutting back on.
Speaker 3 (06:13):
The most Well, that's okay, just I mean, when your
surveys start indicating that ship customer service right White Thimes,
people are going else low.
Speaker 1 (06:22):
Well that's what the article was about, because the the
reason why they don't support what's going on is because
the people like us. We're we don't have we're not
part of a UNI to protect us. Well, so they worked,
they're putting extra work on us and make us do
things and and which is you know it stressing everybody else. Yes,
please do not move. There's more CTCs coming up next. Hey,
(06:46):
thanks for coming back to CTCs. Transition Walk Day number
three had a three had to get my god.
Speaker 4 (06:53):
On, Oh my God.
Speaker 1 (06:55):
When you give, give, give, give, give, give, give, the
first thing that happens, you're empty, empty empty empty empty empty.
But uh, you know, you got to be reminded of
the gifts that we have in life. Too often we
look at the bad things. We don't put ourselves in
positions of victory. We would rather just sit around and complain.
And I think that's one of the reasons why people
go to see us all the time. Customer service. So
(07:16):
I think it's just bitch. They're going to find a
reason to bitch about something, and they want to go
to somebody who's going to take the time to listen
and say, you know what, I'll take care of that
for you. I'll see you and see us. What you
do on your day off yesterday? And I believe you
were gone Friday as well.
Speaker 3 (07:31):
Yesterday I got up with my boy and Friday I
did do shit?
Speaker 2 (07:36):
Really really what you do yesterday? I did a thirteen
hour performance?
Speaker 1 (07:42):
Yeah, yeah, I mean I left my house at ten
o'clock and didn't get home until almost a quarter to
twelve last night.
Speaker 2 (07:47):
Look me, then you got up came in here today.
Speaker 4 (07:49):
Yeah, how about that?
Speaker 2 (07:50):
Huh?
Speaker 4 (07:50):
Well do you know.
Speaker 2 (07:51):
That it's a ship show when you and I I'm sick. Hey,
I'm going to bring you and I on here together.
Speaker 4 (07:57):
Yeah, it's a ship show.
Speaker 2 (07:58):
Yeah, yeah, yeah, I don't know what it is, man,
they need it?
Speaker 4 (08:01):
Well, well that's it.
Speaker 1 (08:02):
I think I think we drives them, is what we do,
or we motivate them to want to, you know, do something.
Speaker 2 (08:07):
I would like to think that, but it's probably not.
Speaker 1 (08:13):
We get trouble to the man who is a person
of homelessness, and he is actually bullying one of our bangers.
And so we went out there and we talked to
him and say, you know, you really can't be here
asking people for money, and he gets really pissed off
at us, and uh, and then every time that our
bagger went out there, then he's sitting there saying crude things.
And now the banger is horrified to go anywhere near
to that guy. And so now we're gonna have to
(08:34):
call the police and get this guy out of one
hundred percent.
Speaker 5 (08:36):
But Jeff a pizza lumptible. Hmm, boy, jo't ever let
you the chance. So you have a lunchible was he
will give you every chemical in the book and say
that you're going to die early.
Speaker 2 (08:47):
Oh you know what makes mint worse? It came with
a prime.
Speaker 4 (08:50):
Yeah.
Speaker 2 (08:50):
They had a Mister b Feastable's candy bar.
Speaker 4 (08:53):
Wow.
Speaker 2 (08:53):
Wow, I probably got it eating a lunchables. Yeah, they
were giving any crack about I mean chemicals. Yeah, and
you ate the lunch with this. Yeah, it's not my
lunches today. I saw I bought the feed some one.
Why not? Oh well it's terrible. Oh yeah, the prime
So that made it worse. Oh yeah, Prime's like did
legal suits. Yeah, and then there's a mister beasts a
(09:16):
feasta little chocolate bar that came on. So I got
all my health the chemical group. Yeah, it was going
home arsenic point listen. It was good though. I had
one of the ham and sheets one. Yeah, like.
Speaker 3 (09:34):
Maybe, and I even had it and like it's like
it kind of tastes like you could tell it's like
it's not a process.
Speaker 2 (09:41):
It's so good. Really I did. I had a regular
one and I didn't like it. I noticed something different.
Speaker 1 (09:47):
And now another exciting addition of what would you do?
I guess comes up to customer service that says, you
guys overcharged me on this olive oil, and I said really,
and he goes, yeah, it supposed to be fifteen ninety nine.
Speaker 4 (09:58):
That's what the tag says.
Speaker 1 (09:59):
So I got walked as to doubly make sure that
you know that he's speaking the truth. And I trust him,
you know, So I get back there. Sure enough, there
was the olive oil and it said fifteen ninety nine.
But then you have to look beyond that. You have
to look at the codes on it, and you realize
that was for organic olive oil, and I thought, okay, well,
how am I going to handle the situation in a
professional manner? What would you do? That's my question for you.
(10:21):
Would you go back and give it to him for
fifteen ninety nine, knowing whoever stocked that part of the
store last night put it in the wrong place?
Speaker 2 (10:27):
What would you do? He got it for fifteen ninety nine.
Speaker 1 (10:30):
I told him, as a consumer, if I saw fifteen
ninety nine, I would want it, So therefore'm going to
give it to you.
Speaker 2 (10:36):
What was your interaction? Fucking guy?
Speaker 3 (10:38):
Like they called me up with the self checkout because
the guy I was trying to get the subdeal it's.
Speaker 2 (10:42):
Not ringing up. So in my head, I'm like, you
probably didn't get the right chips or the right drink.
Speaker 4 (10:46):
Yeah.
Speaker 2 (10:46):
So I go over to where he's at and then.
Speaker 3 (10:49):
Self checking outs and he's got all his bags tied
the knots, and I.
Speaker 2 (10:52):
Go, hey, man, I need to see the chips, and
he goes, you want to see it?
Speaker 3 (10:54):
This is what you'd want to see, Come on, man,
and he rips his back open and I'm like, I don't.
Speaker 2 (10:58):
Need to see the fucking subs. I need to see
the chips. In drink and I go, you didn't get
the right chips? You give me right there? Yes I did.
Speaker 3 (11:05):
I said, no, you didn't. And I said, you want
to come over here? He goes, what the ones I get?
I go, come over here and I'll shave it. I
walk over there, and he goes, give me a fucking
hard time. I go, no, I'm not giving you a
hard time. I'm telling you why they didn't ring up.
You have the right ship. So I go over there.
Speaker 2 (11:18):
I show him the chips and everything. I don't have
time for this. I don't have time for Lucy.
Speaker 3 (11:22):
And then he goes back after all that shit, he
grabs the right chips, but then pays for the fucking
quarter not ring in correctly, and so.
Speaker 2 (11:31):
I go, all right man. He goes, I've been living
over here for three years.
Speaker 3 (11:34):
I understand, and I go, well, it didn't seem like
you do because you got the wrong ship.
Speaker 2 (11:38):
Yeah.
Speaker 3 (11:38):
You know, if you just calm down for three seconds,
you'd get you the right ships and drink.
Speaker 2 (11:42):
You'd be fucking happy here. Jesus crime, Oh my.
Speaker 4 (11:45):
God, yeah, I'm in a hurry.
Speaker 2 (11:47):
Hard. I'm like, well, you had time to wait on
your fucking subs. Yeah, I go, I go. Did you
ask the Dailly guy watch chips?
Speaker 3 (11:53):
He said he didn't know and it was Donald and
I No, there's no fucking way.
Speaker 2 (11:57):
I even showed him the giant picture in front of
the subbar. Let's show them one geograph.
Speaker 3 (12:02):
But I'm like, dude, like people, if they understood, you
get more flies with honey when you do with vinegar.
Speaker 2 (12:08):
It's if you treat me nice. Yeah, I'll sucking bend
of a backwards for you.
Speaker 3 (12:14):
But man, if you're going to test out a body
album being a complete anomole, yeah.
Speaker 2 (12:17):
You can pay full price. Yeah, that's it.
Speaker 4 (12:20):
I'm out of here.
Speaker 2 (12:21):
I saw you in trouble. Yeah, this is new Orial cookies.
Speaker 4 (12:26):
Okay, please I should.
Speaker 2 (12:28):
Send Okay, No, I have not had. You're addicted to him,
aren't you. I'm on the back of it.
Speaker 4 (12:38):
No, oriole cookies, you shop both confesses?
Speaker 2 (12:41):
Are you serious?
Speaker 4 (12:42):
Yeah?
Speaker 2 (12:42):
Yeah, sorry, I'm gonna be greedy.
Speaker 4 (12:44):
Go man, go for yeah, chase second? Orio?
Speaker 2 (12:47):
What?
Speaker 4 (12:47):
Yeah? Second, I don't chase.
Speaker 2 (12:50):
Come all, see, dude, you can.
Speaker 4 (12:52):
Chase the salt the cookie.
Speaker 2 (12:55):
I should be the one I am to taste.
Speaker 4 (12:57):
M M.
Speaker 2 (12:58):
I'm getting a little bit of a pretchy thing, but
mostly grant that.
Speaker 1 (13:07):
You're getting all this great stuff for your mom, right, Yes,
the facial and everything like that.
Speaker 2 (13:11):
But you're missing out on the most important tool.
Speaker 1 (13:15):
Okay, but you get You've got like, you've got shampoo,
you you've got stuff for a facial.
Speaker 4 (13:21):
You got a nice card for your mother, for your mother,
So the New York what you're.
Speaker 2 (13:32):
Missing is toilet paper.
Speaker 4 (13:34):
Yeah, that's a guaranteed use, right there.
Speaker 2 (13:37):
Man, Yeah, he's right. I mean, you got a ship,
so you don't buy some toilet paper for your mom.
Speaker 1 (13:43):
You have toilet paper, all right, Well, then take a
roll out and just put it inside the bag.
Speaker 2 (13:47):
But why this is.
Speaker 1 (13:50):
Because she's she's gonna hold onto that toilet paper and go, oh,
you're so nice. You know how much toilet papers these days?
You're just so nice, I say, says for the dodos
quakam my man. Chance you know these actually started didn't
They come from the nineteen eighties, the original ones, and then.
Speaker 2 (14:04):
They quit naked them. Well, mate, might have been the
early part of the nineteen nineties. Honestly, I need to
say I could have sworn outsides like two years ago.
Speaker 4 (14:11):
Really really can't be a hundred century and what mountain
do you have to do with this?
Speaker 2 (14:15):
I think it's just a partnership. Okayse got do outlay
very recently.
Speaker 1 (14:20):
Not bad.
Speaker 4 (14:21):
No, m that's truly not bad. So that's guakamoly.
Speaker 2 (14:28):
Like everything else that's in the puakam moly.
Speaker 4 (14:31):
Yeah, just good.
Speaker 2 (14:32):
That avocado chase comes sneaks up in the back. Guess
it does.
Speaker 4 (14:37):
Yeah, that's okay, good, that's a good. That's a winner.
I like it.
Speaker 2 (14:41):
Yeah.
Speaker 1 (14:42):
Well, there you have it, another exciting edition of CTCs.
The ups and downs that twist, the spins, the inns,
the outs in the Oh my god, can you believe
that happened in our store?
Speaker 4 (14:52):
Yep? Yeah, yep, yep, yep.
Speaker 1 (14:54):
Nothing shocks us. Hey, do me a favor. Create a
podcast of your own and let us inside your our business.
Let us see the wizard behind your curtain. I'll see
you next week.
My name is ct When I'm not busy being Arrow
the podcaster, I live in the real world. I mean,
everybody els to have a job, right mind just happens
to be CS customer service, you know, solutions relationships while
keeping your team motivated to keep up a constant connection
with those who have chosen to stop into your location.
Episode number one hundred and eighty nine, Mother's Day Weekend,
(00:22):
dog injury, and mm tons of Taste Testing. This is
CTCs Transition Walk Day number one out of three. Yeah,
I got a live performances coming Saturday. Who I love
me that live show. But big challenge on this one
is that they actually have a rule where they can
blank out times of the year where you can't take
(00:44):
time off. And I'm going that's not gonna happen. I'm
in the money making business. You can't you can't block
me from doing that.
Speaker 2 (00:51):
Anyway.
Speaker 1 (00:51):
It's Mother's Day weekend, so the house is going to
be crowded, and the energy of the people. You can
only hope and pray that they are being Mama, good, Mom, good,
All right. I need this transition. Why I'm stressed out
and I'm not even at the store yet. That irritating
feeling you get when you're walking through a grocery store
and it feels like there's something in your shoe. So
(01:11):
you take your shoe off and it's like, Okay, where's
it at. You put your shoe back on, and it's
that irritating feeling returning. It's like, why does it feel
like something is in my shoe? Listening to he's being
a curmudgeon right now, I don't know. I need a
positive What was that all about the Hohorn fucking those
show yesterday?
Speaker 2 (01:30):
You're shiitty oh him of home people.
Speaker 3 (01:32):
Well, I was a fucking lived and Quinna was like, uh,
let's not like Kim, And I'm like, well, maybe it is.
Speaker 2 (01:39):
Maybe it ain't, but his fucking responsibility is to be here.
He's not here. But I mean, you brought up one
of the biggest questions, how did you know to be here?
If you're, if you're, if you're a schedule wasn't coming up.
How did you know that today? Yeah?
Speaker 3 (01:51):
And he goes, well, I had it written now, and
well you didn't have yesterday written now?
Speaker 1 (01:54):
Well, and I guess you didn't or I don't fucking know,
but wow, A shock when I walked into that conversation.
Speaker 4 (02:01):
Well what so he started.
Speaker 2 (02:04):
Becoming late again and Quinna had to with him a
couple of weeks ago, and he got way better at it,
and so the other day he was twenty minutes late.
So last night I was boiling hot.
Speaker 4 (02:16):
Yeah yeah, and I thought he was just going to
come in an hour later.
Speaker 2 (02:19):
I couldn't like he thought he worked it yeah yeah.
Speaker 3 (02:21):
Yeah yeah, And he didn't show up at all, and
I was fucking furious.
Speaker 4 (02:26):
Was he here to eleven? Yeah, we did have a.
Speaker 1 (02:28):
Closer, so I had to go call to people to
try to find Ah, oh god, God, just got word
here at the store that my dog has injured, her
paw swollen and isn't able to jump up on the sofa.
And my wife is going, you know, do we need
to get through the emergency vet? And it's like, God, well,
if it's just a spring, I mean, that's gonna be
(02:48):
thousands of dollars right there. So I'll keep you posted.
Here's an update of my little girl. According to my wife,
she's eating food, she's drinking water. You know, she's still
you know, taking care of that foot. My wife as
she's send pictures. I do see the swelling, but you know,
she doesn't really seem to be overbearingly in pain, and
(03:09):
so I'm just hoping that it's just a tiny little
spring and it's not going to be turning into something.
My worst fear is because we live in a forest,
and that is I'm always afraid of snakes out there,
because we have had dogs in the neighborhood and in
this forest that have been bit by a copperhead. Transitioning walk,
day number two out of three. Very stressful night when
your baby is injured the way that she was and
(03:31):
still is. We're taking a very very small walk through
the forest today. She's walking so much better. Her paw
is still pretty much swollen. But for the two of us,
we both need this love from mother nature around us.
As we head into the day deeper and deeper, I
know that she must be feeling a little bit better.
She saw some deer and of course she got her
(03:53):
anxiety up.
Speaker 2 (03:54):
So but we're walking.
Speaker 1 (03:55):
Together slowly through the forest and then it's off to
see us God. I hope to God that when she's
put inside her mansion, which is her kennel, that we
don't re injure something.
Speaker 2 (04:05):
It is officially underway. Mother's Day weekend.
Speaker 1 (04:08):
You even drive into this parking lot and you're gonna
get that vibration of holy crap, there's no place to park.
When you get inside the store, the lines are humongous.
We've already had three people no call, no show, so
and it's like really, really, but Mother's Day weekend, anytime
there's a holiday like this, there are employees and co workers.
Speaker 2 (04:27):
They just don't come to work.
Speaker 1 (04:30):
The store is on one of the busiest roads in
the city, and every now and then you hear about
the wrecks and everything. But this accident today, a driver
has hit a man that was on a bicycle and
they've closed everything now, so the store's gonna, you know,
just kind of go steady, closed for now. And then,
you know, it's kind of very sad because nobody's getting in,
nobody's getting out. It's a pretty sad situation. People were
(04:52):
talking about it here in the store, the accident, and
we're here at the store and we get to see
all these people on e bikes all the time, and
you can't help but one being a community store like
we are, you know, is it somebody that we know?
We don't know because we can't get over there close
enough to even figure out what's going on. But everything
is stopped. But it is the talk of the store
right now. And now CTS pet Peeve of the Week.
(05:15):
A guest comes in. They've got two empty bottles of
spaghetti sauce, too empty empty. They have crushed garlic bread,
and they've got cheese, Sorrento cheese. And they said, I
just want my money back. They took all of that sauce,
they used it, they used all the spaghetti, and she goes,
I just didn't want to put it back in the bottle.
(05:36):
Can I just get my money back? In fact, can
I get double my money back?
Speaker 4 (05:40):
Oh god?
Speaker 1 (05:41):
So I get a manager involved, only because I just
want them to see what I'm doing. And she got
her money back. But it's like this happens all the
damn time. It is a pet peeve.
Speaker 2 (05:49):
Did you read that article about our main company that owns.
Speaker 1 (05:53):
US Well, I know that they are cutting back fourteen
point one percent on personnel.
Speaker 2 (06:00):
Were hours and and they and the.
Speaker 1 (06:02):
Thing that they said in the article that that over
fifty fifty one percent of the people that are hired
in a grocery store worked the front and and and
but it is the largest group yet that's that's they're
cutting back on.
Speaker 3 (06:13):
The most Well, that's okay, just I mean, when your
surveys start indicating that ship customer service right White Thimes,
people are going else low.
Speaker 1 (06:22):
Well that's what the article was about, because the the
reason why they don't support what's going on is because
the people like us. We're we don't have we're not
part of a UNI to protect us. Well, so they worked,
they're putting extra work on us and make us do
things and and which is you know it stressing everybody else. Yes,
please do not move. There's more CTCs coming up next. Hey,
(06:46):
thanks for coming back to CTCs. Transition Walk Day number
three had a three had to get my god.
Speaker 4 (06:53):
On, Oh my God.
Speaker 1 (06:55):
When you give, give, give, give, give, give, give, the
first thing that happens, you're empty, empty empty empty empty empty.
But uh, you know, you got to be reminded of
the gifts that we have in life. Too often we
look at the bad things. We don't put ourselves in
positions of victory. We would rather just sit around and complain.
And I think that's one of the reasons why people
go to see us all the time. Customer service. So
(07:16):
I think it's just bitch. They're going to find a
reason to bitch about something, and they want to go
to somebody who's going to take the time to listen
and say, you know what, I'll take care of that
for you. I'll see you and see us. What you
do on your day off yesterday? And I believe you
were gone Friday as well.
Speaker 3 (07:31):
Yesterday I got up with my boy and Friday I
did do shit?
Speaker 2 (07:36):
Really really what you do yesterday? I did a thirteen
hour performance?
Speaker 1 (07:42):
Yeah, yeah, I mean I left my house at ten
o'clock and didn't get home until almost a quarter to
twelve last night.
Speaker 2 (07:47):
Look me, then you got up came in here today.
Speaker 4 (07:49):
Yeah, how about that?
Speaker 2 (07:50):
Huh?
Speaker 4 (07:50):
Well do you know.
Speaker 2 (07:51):
That it's a ship show when you and I I'm sick. Hey,
I'm going to bring you and I on here together.
Speaker 4 (07:57):
Yeah, it's a ship show.
Speaker 2 (07:58):
Yeah, yeah, yeah, I don't know what it is, man,
they need it?
Speaker 4 (08:01):
Well, well that's it.
Speaker 1 (08:02):
I think I think we drives them, is what we do,
or we motivate them to want to, you know, do something.
Speaker 2 (08:07):
I would like to think that, but it's probably not.
Speaker 1 (08:13):
We get trouble to the man who is a person
of homelessness, and he is actually bullying one of our bangers.
And so we went out there and we talked to
him and say, you know, you really can't be here
asking people for money, and he gets really pissed off
at us, and uh, and then every time that our
bagger went out there, then he's sitting there saying crude things.
And now the banger is horrified to go anywhere near
to that guy. And so now we're gonna have to
(08:34):
call the police and get this guy out of one
hundred percent.
Speaker 5 (08:36):
But Jeff a pizza lumptible. Hmm, boy, jo't ever let
you the chance. So you have a lunchible was he
will give you every chemical in the book and say
that you're going to die early.
Speaker 2 (08:47):
Oh you know what makes mint worse? It came with
a prime.
Speaker 4 (08:50):
Yeah.
Speaker 2 (08:50):
They had a Mister b Feastable's candy bar.
Speaker 4 (08:53):
Wow.
Speaker 2 (08:53):
Wow, I probably got it eating a lunchables. Yeah, they
were giving any crack about I mean chemicals. Yeah, and
you ate the lunch with this. Yeah, it's not my
lunches today. I saw I bought the feed some one.
Why not? Oh well it's terrible. Oh yeah, the prime
So that made it worse. Oh yeah, Prime's like did
legal suits. Yeah, and then there's a mister beasts a
(09:16):
feasta little chocolate bar that came on. So I got
all my health the chemical group. Yeah, it was going
home arsenic point listen. It was good though. I had
one of the ham and sheets one. Yeah, like.
Speaker 3 (09:34):
Maybe, and I even had it and like it's like
it kind of tastes like you could tell it's like
it's not a process.
Speaker 2 (09:41):
It's so good. Really I did. I had a regular
one and I didn't like it. I noticed something different.
Speaker 1 (09:47):
And now another exciting addition of what would you do?
I guess comes up to customer service that says, you
guys overcharged me on this olive oil, and I said really,
and he goes, yeah, it supposed to be fifteen ninety nine.
Speaker 4 (09:58):
That's what the tag says.
Speaker 1 (09:59):
So I got walked as to doubly make sure that
you know that he's speaking the truth. And I trust him,
you know, So I get back there. Sure enough, there
was the olive oil and it said fifteen ninety nine.
But then you have to look beyond that. You have
to look at the codes on it, and you realize
that was for organic olive oil, and I thought, okay, well,
how am I going to handle the situation in a
professional manner? What would you do? That's my question for you.
(10:21):
Would you go back and give it to him for
fifteen ninety nine, knowing whoever stocked that part of the
store last night put it in the wrong place?
Speaker 2 (10:27):
What would you do? He got it for fifteen ninety nine.
Speaker 1 (10:30):
I told him, as a consumer, if I saw fifteen
ninety nine, I would want it, So therefore'm going to
give it to you.
Speaker 2 (10:36):
What was your interaction? Fucking guy?
Speaker 3 (10:38):
Like they called me up with the self checkout because
the guy I was trying to get the subdeal it's.
Speaker 2 (10:42):
Not ringing up. So in my head, I'm like, you
probably didn't get the right chips or the right drink.
Speaker 4 (10:46):
Yeah.
Speaker 2 (10:46):
So I go over to where he's at and then.
Speaker 3 (10:49):
Self checking outs and he's got all his bags tied
the knots, and I.
Speaker 2 (10:52):
Go, hey, man, I need to see the chips, and
he goes, you want to see it?
Speaker 3 (10:54):
This is what you'd want to see, Come on, man,
and he rips his back open and I'm like, I don't.
Speaker 2 (10:58):
Need to see the fucking subs. I need to see
the chips. In drink and I go, you didn't get
the right chips? You give me right there? Yes I did.
Speaker 3 (11:05):
I said, no, you didn't. And I said, you want
to come over here? He goes, what the ones I get?
I go, come over here and I'll shave it. I
walk over there, and he goes, give me a fucking
hard time. I go, no, I'm not giving you a
hard time. I'm telling you why they didn't ring up.
You have the right ship. So I go over there.
Speaker 2 (11:18):
I show him the chips and everything. I don't have
time for this. I don't have time for Lucy.
Speaker 3 (11:22):
And then he goes back after all that shit, he
grabs the right chips, but then pays for the fucking
quarter not ring in correctly, and so.
Speaker 2 (11:31):
I go, all right man. He goes, I've been living
over here for three years.
Speaker 3 (11:34):
I understand, and I go, well, it didn't seem like
you do because you got the wrong ship.
Speaker 2 (11:38):
Yeah.
Speaker 3 (11:38):
You know, if you just calm down for three seconds,
you'd get you the right ships and drink.
Speaker 2 (11:42):
You'd be fucking happy here. Jesus crime, Oh my.
Speaker 4 (11:45):
God, yeah, I'm in a hurry.
Speaker 2 (11:47):
Hard. I'm like, well, you had time to wait on
your fucking subs. Yeah, I go, I go. Did you
ask the Dailly guy watch chips?
Speaker 3 (11:53):
He said he didn't know and it was Donald and
I No, there's no fucking way.
Speaker 2 (11:57):
I even showed him the giant picture in front of
the subbar. Let's show them one geograph.
Speaker 3 (12:02):
But I'm like, dude, like people, if they understood, you
get more flies with honey when you do with vinegar.
Speaker 2 (12:08):
It's if you treat me nice. Yeah, I'll sucking bend
of a backwards for you.
Speaker 3 (12:14):
But man, if you're going to test out a body
album being a complete anomole, yeah.
Speaker 2 (12:17):
You can pay full price. Yeah, that's it.
Speaker 4 (12:20):
I'm out of here.
Speaker 2 (12:21):
I saw you in trouble. Yeah, this is new Orial cookies.
Speaker 4 (12:26):
Okay, please I should.
Speaker 2 (12:28):
Send Okay, No, I have not had. You're addicted to him,
aren't you. I'm on the back of it.
Speaker 4 (12:38):
No, oriole cookies, you shop both confesses?
Speaker 2 (12:41):
Are you serious?
Speaker 4 (12:42):
Yeah?
Speaker 2 (12:42):
Yeah, sorry, I'm gonna be greedy.
Speaker 4 (12:44):
Go man, go for yeah, chase second? Orio?
Speaker 2 (12:47):
What?
Speaker 4 (12:47):
Yeah? Second, I don't chase.
Speaker 2 (12:50):
Come all, see, dude, you can.
Speaker 4 (12:52):
Chase the salt the cookie.
Speaker 2 (12:55):
I should be the one I am to taste.
Speaker 4 (12:57):
M M.
Speaker 2 (12:58):
I'm getting a little bit of a pretchy thing, but
mostly grant that.
Speaker 1 (13:07):
You're getting all this great stuff for your mom, right, Yes,
the facial and everything like that.
Speaker 2 (13:11):
But you're missing out on the most important tool.
Speaker 1 (13:15):
Okay, but you get You've got like, you've got shampoo,
you you've got stuff for a facial.
Speaker 4 (13:21):
You got a nice card for your mother, for your mother,
So the New York what you're.
Speaker 2 (13:32):
Missing is toilet paper.
Speaker 4 (13:34):
Yeah, that's a guaranteed use, right there.
Speaker 2 (13:37):
Man, Yeah, he's right. I mean, you got a ship,
so you don't buy some toilet paper for your mom.
Speaker 1 (13:43):
You have toilet paper, all right, Well, then take a
roll out and just put it inside the bag.
Speaker 2 (13:47):
But why this is.
Speaker 1 (13:50):
Because she's she's gonna hold onto that toilet paper and go, oh,
you're so nice. You know how much toilet papers these days?
You're just so nice, I say, says for the dodos
quakam my man. Chance you know these actually started didn't
They come from the nineteen eighties, the original ones, and then.
Speaker 2 (14:04):
They quit naked them. Well, mate, might have been the
early part of the nineteen nineties. Honestly, I need to
say I could have sworn outsides like two years ago.
Speaker 4 (14:11):
Really really can't be a hundred century and what mountain
do you have to do with this?
Speaker 2 (14:15):
I think it's just a partnership. Okayse got do outlay
very recently.
Speaker 1 (14:20):
Not bad.
Speaker 4 (14:21):
No, m that's truly not bad. So that's guakamoly.
Speaker 2 (14:28):
Like everything else that's in the puakam moly.
Speaker 4 (14:31):
Yeah, just good.
Speaker 2 (14:32):
That avocado chase comes sneaks up in the back. Guess
it does.
Speaker 4 (14:37):
Yeah, that's okay, good, that's a good. That's a winner.
I like it.
Speaker 2 (14:41):
Yeah.
Speaker 1 (14:42):
Well, there you have it, another exciting edition of CTCs.
The ups and downs that twist, the spins, the inns,
the outs in the Oh my god, can you believe
that happened in our store?
Speaker 4 (14:52):
Yep? Yeah, yep, yep, yep.
Speaker 1 (14:54):
Nothing shocks us. Hey, do me a favor. Create a
podcast of your own and let us inside your our business.
Let us see the wizard behind your curtain. I'll see
you next week.
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