18 JUN - 24 CHILE RENACE PROGRAMA 290

Episode Transcript

(00:01):
The Conqueror. The most extensive ritpresents gum Reborn the direct and close mission
of companies and entrepreneurs to face thedifficult times that we are always living at
this time in the Conqueror and availableon video through our social networks Commius.
Now Chile Renacen, friend and friends, how are you very good afternoon.

(00:27):
Say hello to Tomás Cox. Weare in a new chapter of Chile Renace
Chile, Renace Radio the Conqueror forall Chile and the world through the technological
platforms that Radio the Conqueror has.We are in the chapter two hundred ninety
ninety of Chile Renace for this Tuesdayeighteen of June, with the direction of

(00:49):
Don Fabián Sanhueza. As always,Chile is reborn every Tuesday of the year
talking with notable entrepreneurs, interesting,different, different facets of national activity and
good, all year round and manyyears ago Chile is reborn every Tuesday.
We have on this occasion a distinguishedguest. She' s a manager of

(01:14):
Tex Pro Texpro. He' llexplain it to us. Doña Eliana,
Jantel Doña Eliana and antel that therewe see very elegant on screen, Eliana
augutaszo big to greet her, howit goes very well, Tomás, how
it is good afternoon well, verywell, Eliana. Tell us about the
beginning. What' s Tex Proin case anyone still doesn' t know.

(01:34):
Well, Tex Pro is a companythat has forty years in the market
oriented to meet all the needs ofcompanies. With everything related to your hygiene
industrial maintenance, industrial cleaning, lubricationproducts, maintenance in our water treatment area.

(01:56):
We really have a wide range ofservice products. We also have a
For forty years we have become astrong portfolio of our customers and, obviously,
we are always looking to strengthen thiscustomer portfolio, not only to maintain
those who have not accompanied for years, but also to be able to capture
new businesses and new markets. Sure. Of course, what is the origin

(02:20):
of Texpro Doña eliana, how didtext start, what is its origin,
who are the creators of text?Well, TEX pro went for a visionary,
the owner and founder of this companythat in his stay many years ago
in Brazil, could perceive that here, in Chile, there was an important

(02:40):
need in the industrial market of productsthat had a quality, that was solving
the problems that presented in the industry, because it is not the same to
be able to attack some domestic difficulties, some industrial difficulties. We are talking
about totally different comparisons and hence partTexpro how it indicated you to satisfy that

(03:07):
need to be able to be anally of our companies. We go in
that search and I think the distinguishingfeature of text is that we don'
t just sell a product, wesell a service, and I think that
' s our differentiating strategy. Sotell you with the rest of the companies,

(03:27):
maybe from this same category or another. We don' t just look
for the customer to buy the productanymore and forget about it. We want
and are there constantly with him.I mean, we do counseling, we
do training. We give training toyour workers, but so we can also

(03:49):
see how he can solve the problemthat at this moment is having clear,
of course Texpro, so you aresaying, Diana, is a remarkable company.
It' s a remarkable company.You, you are physically with your
parent house. Where in Santiago,Where in Chile, Where in Santiago,
In which commune is text We areused in the commune of Maipú, we

(04:11):
have been here for twenty- fouryears. We leave like everyone else when
you start a venture in the centralstation. That' s where the first
text offices were. From there wewere our administrative office in the municipality of
Niñoa, until we built this ourhouse Madrid and in that minute, twenty

(04:35):
years ago Chuta, still passing cartshere takes day a totally different situation,
an industrial park totally neighboring. Oursdo not know the bulleer, the coca
cola, They are companies that arehere to do painting sees a net industrial
entor. Sure. I have toask him. Eliana we are talking with

(04:56):
Eliana Jamtel Gerenta of text, butwe are in Chile, kidney that makes
it chapters two hundred ninety for thisTuesday eighteen of June, Forgive me two
thousand twenty- four. How isthe commune of Maipú in its strengths and
weaknesses. Eliana Mira is a communethat faces quite a lot of difficulties and
believe me that it is also achallenge for us as companies, first of

(05:19):
all of insecurity. Unfortunately, Ithink it' s where I don'
t, but my bu is givinghimself as the award- winning how.
How many forgiveness elana, How manyinhabitants has Maipú approximately the municipality looks.
I don' t know, butremember that maye pellas comes together as one
of the largest in the metropolitan region. So I think he' s got
a big number. It is alarge commune, of course, four hundred

(05:44):
thousand people about four hundred and fivehundred thousand two. I don' t
know the number. I couldn't tell you that, but it'
s a very populated, very populatedcommune, and it' s a commune
that also housed in its very grittyminute. So that too, I certainly
feel today that I don' tknow if it' s part of the

(06:10):
problem anymore, but also in termsof conditions of how these people live and
also in hygienic conditions. Believe me, it' s complicated. Of course,
our director Fabianzan Huez Avilés tells usthat it has five hundred eighty-
four zero inhabitants and fraction is animmense Elian commune. Yes, yes,
this amount, this abundance of rain, until the moment we have this autumn,

(06:35):
after many years with a brutal drought, this amount of water favors Tex
pro favors your clientele. Or thisthing that looks wonderful, it' s
not so good. Look more.I think that whenever I see issues of
water, rain, it is impossiblenot to remember you because in your program,

(06:57):
I am an auditor, always realyes, I always listened to the
topic of water, all your complaintsand complaints. When there are days of
water that you see today that incrediblymakes you much more aware and I think
it has rained, it has raineda lot and like everything in life,

(07:18):
I think there are markets that arevery benefited and others do not. And
if there is any farmer who wasnot prepared for this rain, believe me
that he is not in the samesituation of joy, that there may be
another who is. In fact,water is an important resource. Then I
think it' s good for everyone. In our case, raining on us,

(07:41):
not obviously benefiting us from where youcan look at it. First,
because we feel that if most ofthe country is doing well, obviously,
we are doing well. We havean important industry, which is the orthofrutical
industry, and all that they areflkins, that these rains are very welcome,
all that is fruit, the vegetablesis greatly benefited by this, but

(08:03):
it will also depend a lot onhow they were prepared for this. Of
course, of course now, froma commercial point of view, what the
deal is, what the agreements are, what the business relationship is with your
customers and your potential customers. Elianagood look. We have a very direct
communication with our customers, a verypersonalized tension, because, as indicated above,

(08:28):
we seek to give a service andfrom there there there is a close
contact, There is already a veryclose contact We feel that we are allies
of our customers, we allow themto terminate better their process. So it
' s a very close relationship,it' s a very present relationship.

(08:48):
Text interests you to be present inour customers. And that' s the
different items that we manage, notonly in the advantage of chemicals, but
also in the topic of water treatment. What water treatment consists of, how
liana water is treated. And itis because the water, the water that
falls, the water that falls fromthe sky, the rain is not good

(09:13):
water, because a water can begood and or bad. Of course it
is. I wish, all ofus, I had so much that we
could supply the rainwater, but it' s not. Unfortunately, then the
water that we consume today for either, to drink and not only us in
the domestic issue, but also thecompanies for its process, is water that

(09:35):
comes with a lot of hardness,which comes with many salts. Then it
is not always optimal for the processesit has. Every company realizes you,
that is, imagine a company thatmakes juice. I' ll give you
an example. Drinking water is notthe best quality water for them to produce.

(09:56):
And there we have the brewing companies, but we also have those that
have large boilers. Why, because, since the water has so much scavenging,
what it does is run off itspipes. Then that doesn' t
allow the exit. It' sthe same thing that happens in the house
when the calyforus doesn' t lightit in the winter, already because it

(10:16):
' s so gripped everything. Andthat' s because the water in Chile
has a lot of tartar, ofcourse, and it' s water liana
forgiveness. And that water that comesfrom the mountain range, that is,
I think it' s water thatcomes through the reservoirs and depending, there
are examples of communal shots where thewater has worse conditions than others. Much
depends on which commune you live waterthroughout the metropolitan region is not of the

(10:41):
same quality. For example, wehave water in like some like Batupo lampa
water is very bad conditions And andmore, the conditions imply that it has
chemistry, it has products, ithas czarro, it has dirt, it
has earth, exactly. So whatwater treatment processes do is just improve water

(11:01):
quality, and we already have manycustomers from the food industry, as we
contribute a lot through a whole processof how they improve looks. We are
in a very interesting project today witha company from the ortho- fruit sector

(11:22):
that asked us to be able torecover their water with which they were washing
fruits that are to be exported,and we implement a whole system that allows
them to recover the water and beable to make a second use that is
also necessary. Sure, of courseraw as the question and the elian answer

(11:43):
is the water we took from thekey. When we take water from the
key and not mineral water. Anyway, when we drink water, the key
or we wash a fruit or itis prepared, it washes a salad in
the domestic thing of the home,what I know, the water in general
in Santiago is bad, more,more or less or good look. The

(12:03):
water in Santiago is not of goodquality to drink. No. Not like
that because I' m often passedon. I explore you also has a
division home and many times customers askI want to put one. We tend
to house mcio, I want toput umiciliary fumes and at the outlet of
the meter. And I tell youit' s not necessary, because you

(12:24):
don' t need to purify thewater, for example from your bath.
Sure, of course, you don' t need to purify the water with
which you will wash your slab orthe one that will wash your vegetables.
It doesn' t do if ithas a dishwasher, if it has a
side crockery. Ideally, it wouldbe possible to do so with better quality
water. You realize why or ifyou don' t look. I'

(12:45):
m talking to a client who hasa very big event company and he was
telling me you have a problem becauseeverything that' s crockery comes out to
me. I' ve got avery large industrial dishwashing machine and it said
to me and it comes out withwaste. Then I am clear because the
cup is marked, the service ismarked for you and then we, through

(13:09):
a team, also gave him asolution that would allow him to have,
because they were large quantities and toldme I can not have a person who
is drying and besides making the dryingmore on me that you are making the
overflow after the washing clear, ofcourse when it rains little white and the
tran that the reservoirs, the napas, the esters, the rivers are dry

(13:33):
or semi dry. As in recentyears, the water is more dirty,
of course, because the less waterruns the less likely it is to clean
up as more water is, themore it starts to pass. You know,
we don' t have so manydrought problems. The water is not
stagnated and then it starts to run, and that allows us, where I

(13:56):
could say that they are going tomer for the water conditions in Santiago,
I am talking about what drinking wateris. But yes, there will be
different treatment when we already have moredroughts, because, obviously, there she
starts to get more complicated, thenalmost accumulate or see how we get it
clear, clear and the technology thatTexpro uses for all water treatments, technology

(14:18):
imported from which countries, from whichplaces, where is the technology that you
have in your factory and parent houselooks. We use today, well,
different systems that help meet, aswe were told, the needs of our
customers. And here we have severalresearches that we have done among also own

(14:43):
manufacture of equipment that we have improvedand implemented. And fundamentally, we started
with this a lot with what itwas, whether it was some instrument or
equipment that vivied or Italy or Germany, as they provided us with a solution
as well as other countries that havea lot of strength in water like Israel.

(15:05):
Israel has Israel, which has well- advanced steps on the subject of
water, and they, I wouldsay, are pioneers. They have managed
to make a scrape of water fortheir city, for their country. Impressive,
of course, when you see rain, which is a wonder, because
water is life, which you doubtcan fit when you see rain, but
you also see that eighty percent ofwater is finally lost, goes to sea.

(15:28):
Don' t know where in theend, but in the end,
the water from Santiago is leaving.He doesn' t see the streets full
of water and four days later it' s all dry and so on and
so forth. How to do it, what do you have to do,
what has not been done to makethis rainwater reservoirs reservoirs bring what you have
to do? What the hell isto be done? So that the water

(15:50):
does not go away, do notgo eighty percent, it will be twenty,
thirty, forty, but not eighty. Liana, of course what happens
is something that I think goes veryhand in hand and accompanied a little with
the situation that did not touch tolive. We lived through so many years
of drought, which was a subjectthat remained like a little bit. I
couldn' t tell you in oblivion, but we kind of always think this
condition. In fact, I havejust heard a report that we are not

(16:11):
prepared to rain here in Santiago asit rained years ago or decades ago,
clear, clear and all year agothat day thirty days here today between jota
and because war is collapsing. Youand tell me then, of course it
' s complicated, so I thinkthat today, like everything and as in

(16:34):
all areas already tell me, we, in many areas ask for more investment,
and more research. I believe thaton the issue of water, today
it is necessary to also be ableto guarantee in the future what we had
at some point there is an accountwhen there was so much psychia, that
we had a shortage of clear water. But so that this does not happen

(16:56):
today, that we are being privilegedwith rain and much help. Today I
read Tomás that in Temuco, inthe South, they are cities totally different
from Santiago, his city prepared forclear rain, and in the south was
the city of Temuco was complicated withflooding in its streets. I mean,
I was saying, but the amountof water is like they say. They

(17:18):
' re throwing her out with abucket. Sure, sure, sure.
We are talking with Doña Eliana andantelGerenta de texpro We are in Chile,
reborn chapters two hundred ninety for thisTuesday eighteen June, two thousand twenty-
four. In the second minutes wehave left, what do you want to
say, mention a call to theone and the other Eliana Bueno Tomás Mira.

(17:41):
The first thing is to tell ourcustomers that for so many years they
have privileged us with their loyalty withus, with their preference, with text
to express our gratitude and not onlythat, but that our commitment to follow
and maintain with our quality, thatfor us more important already the quality of

(18:02):
our products, of our service andthat is guaranteed in Texpro. We guarantee
it and, on the other hand, make an invitation and summon those companies
that seek real solutions and not onlya solution, but also an advice,
a knowledge, a constant support andto be able to experience what it means
to be ally of a company thatwill give you not only a product,

(18:22):
but a quality service that they callus, that they contact us. The
two, two, three, eight, four, nine thousand or procl w
is, but willing to receive it, and to listen to it, we
can do tailor- made solutions indifferent areas. We have extensive industry,
because happily, all that is cleaninghygiene industrial maintenance. It addresses everything so

(18:48):
make a call and invite all thosecustomers who want to try, want to
see what this experience really means,because it' s not the same.
I think, there' s adifference. As I indicated at an early
stage, let them call us ifthey can contact us, an executive will
happily help them, will murder themand will provide them with the support they

(19:10):
need. Of course they do,they have a lot of competition. Eliana
or given your quality, your prestigeand seniority, forty years run a little
alone look. I believe that todayand in this I want to be very
emphatic, I believe that the competitorsare the ones who are on equal terms

(19:32):
and in that we take. I' d tell you what we got.
I could tell you that we couldrun on a single lane, because the
quality of our products and quality comeslook. I, years ago, asked
my daughter' s pediatrician and toldher what the difference was between a cheaper
and more expensive medicine. What didhe do already why, because he saw
them equivalent and so even consult.Actually, it was a restlessness. Just

(19:55):
when that subject is in vogue,what he explained to me. He told
me the difference, that I wantto explain something to you. The difference
makes it with the materials that thatmedication was made, and that' s
going to make a difference in thespeed in which you' re going to
get better, in the side effectsthat that medication might have on your daughter,

(20:18):
whether it' s stomach pains.He called me another. And then
the most expensive drugs have been donemore research and work with better raw materials.
So to speak I really think thatthis characterizes Texpro I think that if
you ask me, you take thedifference in text but with other companies it
is the quality of our products thatis there. But I' ve seen
him all the time. I doif you participate. I' m very

(20:41):
involved in the business process. Ilove the business process. I think that
' s the genesis of any companyand I' ve seen the truth about
the quality of the products. Howthis is in action in our client and
I think they have no competition there. And that' s not just what
I can tell you, but it' s important that they' ve been

(21:02):
with us for years. Really fantasticeverything he does we have talked a few
minutes with Doña Liana and with themanager of tex Pro. In this Chile
two ninety reborn, in this alsoeighteen Tuesday eighteen June two thousand twenty-
four, a degree as always ofLiana, all the success of the world
and always at the disposal radio,the conqueror up the hearts, as we

(21:23):
say certain thanks to Tomás, whois very well to thank you. Thank
you, the Conqueror. Extensive gumrhythms presented. Chile reborns the direct and
close vision to companies and entrepreneurs toface the difficult times we are experiencing,
also available on our social networks.Chile Reborns in Conquistador