Why Disagreements About Managing A Crisis Should Be Avoided

In this episode, crisis management expert Edward Segal explains why companies and government agencies should avoid and iron out internal differences on how to manage crisis situations.

Episode Transcript

Speaker 1 (00:05):
A crisis can be challenging enough without having to resolve
disagreements about when and how the situation should be managed.
And Welcome back to another Crisis Management Minute. I'm Edward Siegel,
author of Crisis Ahead and The Crisis Casebook. I'm also
a Leadership Strategies senior contributor for Forbes dot Com. The

(00:27):
failure to create a clear path for responding to a
crisis could create a crisis within a crisis. For organizations,
internal conflicts between management teams, legal counsel and others about
how a crisis should be handled could paralyze any response.
It could even make matters worse. Companies and government agencies

(00:49):
should reduce all risk factors that can delay their response
to an unfolding situation. That includes cutting through any red
tape and agreeing ahead of time who'll represent at the
organization to the public when a crisis strikes. That's it
for this edition of the Crisis Management Minute. Be sure
to come back next week for more advice on how

(01:11):
to prepare for and manage a crisis, or subscribe to
The Crisis Management Minute wherever you get your podcasts. Remember
it's not a matter of if your organization will have
a crisis, but when and the sooner you're prepared for it,
the better.