En la conversación que mantiene con el conductor del podcast, Luis Fraga, Gabriela habla sobre la situación actual de la comunicación en las empresas, la importancia de la escucha activa por parte de las organizaciones y los retos que, a su juicio, tienen por delante los profesionales de la comunicación, entre otros asuntos. La presidenta de DIRCOM Galicia, Tesa Díaz-Faes; el profesor de la Escuela Superior de Hostelería de Galicia, Carlos García Neira, y el responsable de Comunicación Interna de DS Smith, Adrián Torreiro, intervienen con sus preguntas en este capítulo 7.
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