August 28, 2023 • 44 mins
Brendan Young, Co-Founder & CEO ,Ethos www.ethostreatment.com
Paul Lorenz President Galco https://www.galcobus.com/
Kelly Richards President Free Library of Philadelphia www.freelibrary.org
Peter Askey President Richochet Manufacturing Company www.richochet-gear.com
Paul Lorenz President Galco https://www.galcobus.com/
Kelly Richards President Free Library of Philadelphia www.freelibrary.org
Peter Askey President Richochet Manufacturing Company www.richochet-gear.com
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Transcript
Episode Transcript
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(00:10):
Welcome to Executive Leaders Radio, yourspot in the corner office, the radio
show where executives shared their secrets tosuccess. Executive Leaders Radio. You're listening
to Executive Leaders Radio this year hostHerb Cohen with my co host Jim Wilson,
Newmark, Matthew Shapiro Obermeyer, KaylebPoppas, Hanlon Kimmornald Meridian Bank,
(00:32):
and Terry O'Connell O'Connell in Company.And we have a great let up of
guests you in our show day.Matthew, will you please give us the
rundown? Sure? Well, Herb, We're going to start off with Kelly
Richards, who's the president of theFree Library of Philadelphia. Then we have
Brendan Young, the co founder andCEO of Ethos. After that we have
Paul Lorenz, the president of Galco, and we'll be wrapping up today with
(00:52):
Peter Aski, the president of RicochetManufacturing Company. Well, let's get to
know our first guest, Kelly Richards, president of Free Library. Full If
Kelly Wood is the Free Library ofPhiladelphia, it's a repositorium knowledge. Our
focus is the advanced literacy guide learningand inspire curiosity. Excellent where you're from
originally? How many brothers and sisters? Where are you in the pecking order?
(01:15):
Well, I'm born and raised inFlint, Michigan. My eight brothers
and sisters if there could be inmiddle of that middle? Alrighty and eight
to fourteen? What kind of stuffare you doing as a kid eight to
fourteen years old? I'm a wanderer. I'm out in the street hiking,
just enjoying myself, going around town. Not a house person. I'm just
(01:38):
outside meeting people. And yeah,you were mentioning you were hiking and fishing,
and you were involved with a lotof team stuff sports football, Caleb,
do you want to give me him? Hey, Kelly, hunting and
hiking and fishing and Michigan. Youtore us in the green room that your
father taught you how to fish,and he learned from his bodies and some
of his family. I'm curious tohear. What is these uh, this
(02:00):
knowledge that has passed down from generationshave to do with running the repository of
information that you call the Free Libraryof Philadelphia. Fishing you have to study
and research. You have to knowwhat colors do you use, what time
of year, what's best, whatfish are biting, so you're always researching.
(02:20):
You're always studying, so and that'swhat you do in the library.
You know, it's kind of interestingto combine that and look at it from
that perspective, but that's it,like the informal repository of knowledge, and
you're organizing in a morphiae Matthew,So Kelly, you just said you you
were out fishing a little bit withdad. Tell me about your dad.
(02:44):
My dad was like the patriarch ofhis brothers and sisters. He raised them,
got him their first bikes, gothim their first dresses. So he
was like their father. So allof my cousins they look at him almost
like a granddad. It. Wewere very tight knit family and we What
(03:07):
does his pension for helping everybody haveto do with why you're running the free
library. I believe I got thatfrom him, of wanting to help people,
help people improve their lives. That'sthe kind of person he was,
and that's how he treats us.Jim Kelly, you mentioned growing up in
(03:28):
Flint, Michigan. Were there anycommunity influences that shaped your life. Our
park system are the cultural system ofour parks. They were very nice and
they were interconnected throughout the whole county, and I'd love to hang out in
the parks and fish and hike,and it was just just great. What's
that have to do with what you'redoing at the free library? Well,
(03:52):
you know, when you're when you'reat the library, when you're running an
organization, you sometimes you you haveto navigate it at the top alone,
and I didn't. It doesn't botherme to do that because I'm used to
navigating things and hiking by myself.Terry Kelly, middle of eight kids.
(04:13):
If possible, tell me about somerelationships with your siblings. What were the
favorite things you did with some ofthem? Well, since I was kind
of like that middle child, myolder sisters, she would take us to
the library, take us to thebookmobile, and we would walk miles to
go to the library to the bookmobile, and I just enjoyed it and my
(04:33):
younger brothers and sisters. I hadsuch a great time terrorizing. It was
so much fun. In love lovewhat's going through the library. The factually
you'd love to going through the librarywith your sister have to do with what
you're doing nowadays? Well, becauseyou know, going to the library at
that kind of a young age whenyou didn't have a whole lot at your
(04:54):
house. I'd go and you know, read the encyclopedias, read the books,
and try to gain all the knowledgethat I could in order to just
I'd just like to, you know, debate my friends and I'd know a
whole lot more than them, andyou know, and then being in a
library right now, it's just sortof a very similar wish the public couldee
(05:15):
the smile on your face right now, Kim. Yeah, I feel the
same way, Kelly. You know, libraries are seen as a state institution,
but you're making them very real andvery accessible, and you inspire people.
So if somebody would walk in offthe street, would they find you
greeting them on the floor. Ohmy goodness. Yes, you know.
I'm a blue collar executive. Ilike to get right out there with the
(05:36):
people, know what their needs are, talked to them, show them where
the bathroom, man, show themwhere the books are. Sometimes I have
to be careful not to get ina way on my staff. Wow,
Terry Kelly. In the Grave Room, you mentioned that you were a police
officer and then need in the library, but you also were a pastor and
a minister What did you most aboutbeing a pastor? What was the attraction
(06:01):
for you from that role? Youknow, again, that's sort of like
my dad's faught trying to help people. I just, you know, while
I was in college and I gotinvolved in campus ministry, and I just
fell in love with it a lotof people needed help, they were alone
away from home, and that justgave me an opportunity to help them improve
their lives and be strong and makeit through that campus life when you feel
(06:24):
like you're alone. And again,I feel that same connection now where they're
helping looking for an answer and you'rein the library helping them find the answer.
That's a good point because in thelibrary you're helping people improve their lives
through knowledge, and in ministry youhelp people improve their lives through knowledge.
It just worked together. You tellingyou you are also a police officer,
(06:46):
which I'm imagining is not the typicalpath to becoming a librarian. Tell me
what being a police officer has todo with running the Free Library of Philadelphia.
You know, Yes, I wasa police officer at little over three
years and Flint and in Las Vegas, and it helps me look and a
look give me a better eye forsafety and security for our staff and patients.
(07:09):
I'm always looking out for areas wherewe need to improve our safety and
security. So I had a keeneye for that. Uh huh, you
have a key if he sounds tome like you got a pretty holdistic view
in terms of life, fishing andhunting. Team sports. You mentioned you
played football. What was your rolein the football team? I played offensive
(07:31):
tackle and defensive end, and Ienjoyed it. What was what was the
personality trade you played offense and defense? Kayle, give me a hint with
this. What exactly were you doingon offense and defense? Kelly? On
offense, I was a tackle.My job was to destroy anybody who came
around the end. And on defense, my job was to destroy the tackle.
(07:58):
What was more important, actually theyboth were. On defense, my
job was to get in and andand just stop anything coming my way.
And on offense was to stop anythingfrom trying to come in and harm the
quarterback or the halfback. Okay,So in the Free Library of Philadelphia,
to imagine, there's a lot ofback office staff, and then there's people
(08:20):
working with the visitors the patrons thatare coming in, which one of those
is more important. M. Actually, they both are the kind of they
both are some similar to to tofootball. They both are and they have
their own focus, but they bothare important. So being me, being
a two way player in football,you kind of learned to appreciate all different
(08:43):
kinds of employees and what they're actuallydoing for the customer. Absolutely, Kelly,
if is that still around? Isyour dad still around? Kelly?
No, he passed. If Dadwas looking down, how do you think
he'd chill about what you're doing?I you know he would be proud.
If I keep talking about it,I'll be crying on here and that won't
(09:05):
be good. Why would he beproud, Well, he'd be proud because
I work hard, and he taughtus to work hard to help people improve
their lives. That was his focus. He did everything to help us.
There was nothing. I never hada worry in my life. I always
knew if it didn't work, Igo to that. And what's that have
(09:28):
to do with what you're doing?Because I provide people with the necessary resources
to improve their lives. Tell memore about that. What do you mean?
The library is a repository of informationand knowledge that helps you have fun,
relax, answers your questions on yourhealth, your children, how to
(09:54):
how to grow food. We're herewe offer help on how to do your
resume. The library is more thanjust books. We've got social workers,
we give you pass we work withyou and get you passports. It's so
much that we do to help peopleimprove their lives and it's an awesome place
(10:15):
to be and it's us to melike you've created a community as opposed to
just books in the library. What'sthe website address for the Free Library of
Philadelphia Free Library dot org. We'vebeen speaking with Kelly Richards, who's the
president of Free Library of Philadelphia hereon Executive Leaders Radio. Don't forget to
visit our website Executive leaders Radio dotcom to learn more about our executive leaders.
(10:35):
That's Executive Leaders Radio dot com.To learn more about our executive leaders.
Stick around. We be back ina moment right after this Quick Brain.
This is Herbco and you're hosted ExecutiveLeaders Radio dot com. Regarding your
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(11:00):
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Executive leaders radio dot com. We'reback. You're listening to Executive Leaders Radio.
(12:05):
This s your host, Term Collen. Let's introduce Brendan Young, co
founder and CEO of Ethos. Brendan, What is Ethos? What are you
guys doing? Athos is an intensiveoutpatient program that helps people with substance use
disorders and mental health issues. Good. Where are you from? How many
brothers and sisters? And where areyou in the packing order? I grew
(12:26):
up in Northeast Philly until age twelve, number and number five of eight.
All right, so you're originally fiveand then you didn't went to eight.
We'll find out about that in aminute. Eight to fourteen. What kind
of stuff are you doing as akid's gothing? Swimming, hockey and drinking?
(12:46):
Uh huh? Tell us about drinkingand how that affected your life.
I started drinking I was nine yearsold, and I got sober when I
was eighteen, So I had aquick, quick all. Uh huh.
So you had you started drinking whenyou were nine, you stopped drinking when
you were eighteen? And what wasgoing on with mom and dad when you
(13:07):
were about twelve? Yeah, whenI was twelve, my parents they got
divorced. It was a bit ofa downhill till twelve, but they got
divorced. And when you moved toWhite Marsh Township. So from nine to
eighteen, you're doing a lot ofdrinking, and you got sober when you
were eighteen, And what's that haveto do with what you're doing nowadays.
(13:30):
Well, if I hadn't gotten soberat eighteen, I literally i'd be dead.
I wouldn't be helping people with theproblem I had with somethings use disorders
and mental health issues. So it'spivotal, it's the it's the thing that
got me to where I am today. Huh, it's Caleb running going back
to some of the things that youwere doing when you were younger. You
taught us in the green room thatgolf was a really big part of your
(13:52):
life. You got involved when youwere seven years old. How big of
a part of your life was it? What were you doing to be involved
with the sport? So, yeah, I grew up playing golf from eight
seven. And one of my thingsI would do is I would cover my
text book, my science textbook withthe paper bag wrote science on it.
I covered my favorite goth book andI wrote science on it, and I
(14:16):
would sitting in the back in aclass and I would read that book during
the day and then I'd go hitgoth balls after and that's what I did.
That was like my my focus.So I get the sense here that
when you get involved with something,you completely immerse yourself in it. So
I'm thinking, yeah, the businessEthos that you're a part of, now,
what benefit does that have to yourteam members and also the people you're
(14:37):
helping at Ethos? The fact thatyou completely immerse yourself in a business.
Yeah, when I get into something, I can really get kind of digging
into it and get geeky with thedata and really focus on it. And
that's that's where it was. Yeah, Terry, you want to give me
a hymn. Yeah, you mentionedin the green room your dad was a
labor leader, right, influence onyour desire to help other people. Yeah,
(15:01):
I grew up my dad was alabor leader in Philadelphia, prominent labor
leader, and I would watch himall the time, just helping people,
Like that's what its whole job was. We would go to church and normally
that be an hour, right,it would be three hours because my dad
would be talking to people in theparking lot for hours afterwards. So I
learned early on that, you know, it was all about helping others.
And then you went to Saint JoseUniversity, which is a Jesuit university whose
(15:24):
motto is to be a person forothers. Right, but at the same
time you're getting sober. Can youtell us about the path of getting sober
and the influence that Saint Joe's hadon it. Yeah, it was a
perfect unplanned my plan at least matchfor me at Saint Joe's. It not
(15:45):
realizing like everything was about like doingwhatever service was helping others in their life,
and it really came came to fruitionand match. Yeah. So Brandon,
you're you're twelve years old, yourparents get divorced, and you moved
from the city from Northeast Philly outto White Marsh Township. How did that
impact you? I specifically remember thefirst time I said the word use when
(16:07):
I asked everybody, if what doyou use guys doing tonight? And they
responded with we's guys are going tothe movies? And I did I said,
weeze isn't a word, and theysaid, well, neithers use.
And it was the first time inmy life I realized that there was in
Philadelphia, you could be a mileaway in the cultural difference from where I
was in Northeast Philly to White Marshwas huge. And what does understanding those
(16:30):
cultural differences and the way those feelingsplay on you? What does that have
to do with what you're doing atEthos? Well? I know that like
one of the things when we assesssomebody coming into treatment, looking at the
neighborhood they're at and where they're at, you know, we make sure that
we match them up with somebody inthat same community. You know, you
can be in South Philly. Ifwe send you to Center City, that's
like going to a whole different country. So we keep people in South Philly.
(16:56):
Brandon, Well, we were talkingabout role models in the green room
and you mentioned a found a therapist. You tell us more about this therapist.
Yeah, Eddie Hawes family therapist fromthe age of five, and I
didn't you know, I didn't realizeit, but you know, throughout my
whole life we talking with him andstuff, and then I ended up getting
into becoming a social worker license clinicalsocial worker because I went to him and
(17:19):
I said, I want to dowhat you do, and then you know,
he said, you got to dowhat I did then, and we
you know, that's when I wentback and got my masters and started following
the course someone. Now, arethere any specific lessons you learned from him
that you take with you to Ethos. Yeah, don't forget, you know,
(17:40):
we don't. We want to stayin touch of the patients. You
know, this isn't about making money. It's about helping the patients that will
take care of itself. You doa good job to do the right thing.
Also, you also mentioned in thegreen room that for a time there,
you had a younger brother, Yeah, I packed on you. Yeah.
I grew up most of my welltoy twelve, the youngest of five.
(18:04):
I did have a younger brother whodied at three days old, and
I found out as I grew up. The impact on me was that that
was a pivotal time in my parents'relationship that basically blew their marriage apart.
I think in the end the lossof my younger brother. But for years
I never really I never really mentionedthat I had a younger brother. I
(18:26):
would say I'm one of five andnow eight we can get into But I
now say, you know, Ihad a younger brother, Matt, because
he was my brother. He wasalive, and I had that loyalty.
I get to good set. Whatdo you mean you had that loyalty?
What's Yeah, what's it have todo with who you are nowadays? That
loyalty, Well, I mean he'spart of the fact, he's part of
the family. He was a person, you know, and I want to
(18:48):
recognize that. What it has todo with me today, I don't know.
I mean, I'm real close withthe people I work with, my
co founders and stuff, and weare we were big on loyalty. You
know, Hm, I bet youare. I bet your patients really appreciate
it too, don't they. Yes, they do starts out here Kim.
(19:11):
Yeah. Brendan, you know,you were the youngest at that time,
of five, and you mentioned inthe green room you felt, you know,
through your parents divorce you were kindof left behind a little bit.
You're drinking at nine. I don'tknow if your parents were aware of that.
Then you had to move. Youknow, when you're going through an
addiction process, it's a lot aboutlack of community, lack of belonging.
(19:32):
Do you think your experience is kindof tied why you have this passion?
Yeah? I that was a tough, real tough time in my life.
I felt isolated alone. You know, I didn't realize, you know,
as a young kid, I didn'trealize how different that was until I got
sober and started, you know,really recognizing the impact that had on me.
And it was you know, wework with kids, adolescence, we
(19:56):
work with even adults, and alot of we talk about is what people
go through and that isolation and aloneness and an addiction. And you're you're
not unique in that. We don'ttalk about it. But that's that's a
big part of what I went through, and I know what I all go
through too, Sorry, Brandon.I just am struck by the authenticity that
(20:18):
you must deliver to the people whocome to eat those because there's a lived
experience for you. Can you talkabout how easy it is or how difficult
it is for those people to makea connection with someone who's lived that experience.
When I get the opportunity to besent with people and talk about it,
I've I've come to realize that sharingmy experience is I think it lifts
(20:41):
a burden off of them, thatfeeling of uniqueness is taken away a little
bit, that they are not uniquein the sense that we all feel lone
when we're in that spot, thataddiction. And you know, I share
that now because I hope that peoplefind comfort in knowing that you can get
(21:02):
out of this, you can becomea better person, you can make something
of your life. Because I knowthere was a time where I thought I
was just going to be, youknow, in the gutter and dead and
drunk, and that was it.And I didn't see an aw And someone
came to me and said, nowthere's an owl. And they showed me
the way, and I feel aresponsibility, in fact, a duty to
show others that. And then that'sa great story. What's the best part
(21:23):
of your day now that you've turnedit around, the best part of my
day? Yeah? Uh, Iwould the best part of my day waking
up without the shame and guilt ofwhat I did the day before. What's
the website addressed in this organization knownas Ethos Ethos Treatment dot com, Ethos
(21:48):
Treatment dot com. Even speaking withBrendan Young, co founder and CEO of
Ethos here on Executive Les Radio,I don't get to visit our website executively
Radio dot com. We'll be backin the moment. Rights quick, great
book, goal anywhere. Back you'relistening to Executive Leaders Radio this year,
(22:15):
host Herb Cohen like to get toknow Paul Arenz, who's president of Galco.
Paul, what is Galco? Whatare you guys doing? Sure,
it's a Galco business Communications. Thename says business communications. We do phone
systems of voice over IP phone systems, premise phone systems, data lines and
voice lines. All righty, whereyou're from? How many brothers and sisters?
(22:37):
And where are you in the peckingorder from Bucks County, Pennsylvania born
and Ray's actually never left Bucks County. I am the youngest of three song
Rady and eight to fourteen. Whatkind of stuff are you doing as a
kid eight to fourteen? I wasa shy kid, did play football,
played baseball, enjoyed doing that,got in the band, which was awesome.
(22:59):
I did that all the way throughcollege, and then I was a
computer geek, so taking apart computers. My mom actually put me in computer
camp when I was in fifth grade. Let's see, Jimmy, want to
give me a him Sure, moreabout this interest for computers at a young
age and computer camp. But whatwere you learning there and what influence did
that have on you? Yeah?So so yeah, my mom identified me
(23:22):
pretty early on, is before allthe stem that they have nowadays, and
had the opportunity to go to thiscomputer camp and basically learn how to take
apart computers, but more importantly learnhow to program and code and that kind
of thing, and actually kind ofgave me a lot of structure on you
know, how to do different organizationalthings. What does that have to do
with what you're doing at Galco now? Oh? Actually a lot. It
(23:44):
really propelled me to really set uplike a structural organization, be systematic on
how you know, we approach ourcustomers, clients, and that sales approach
cool. Matthew Paul, tell mea little bit about mom and dad.
Sure, my mom was she wasa stay at home mom. And my
father he was a printer for fortyyears third shift, so for third forty
(24:08):
years working third shift. And whichone are you more like? Mom or
dad? You know, you askedme that question in the green room,
and that's a tough question because theI would say, personality wise, I
was originally like my father. Iwas a shy, quiet kid. You
know. My father's extremely laid back, and I still have a lot of
those aspects of it. My mom, on the other hand, is we
(24:29):
would go to the grocery store andshe would talk for two hours to random
people at the store. As Igot older, I still have some news
the laid back side of my father, but the I'm turning into more of
a chatterbox like my mother. Soyou bring a balance of them to work
every day. Yeah, that's whatit seems like. And actually my mom's
side really help me with the withthe sales approach. What do you mean,
(24:55):
I mean I wouldn't be on ashow like this. It wasn't for
my mother. Okay, Well,you had mentioned you were involved with the
marching band from early on in schooland all the way through college, so
I assume you were pretty good atit. What does it take to be
successful in the marching goal? Firstof all, a lot of practice,
taking a horn, practicing every night, memorization, so making sure you know
(25:18):
all the music. So when youactually go into marching band on the field
and the only you have to keepin step, you have to get to
your spots, but you have tobe able to know the music, have
it memorized, and be able toplay a real time. Does it take
a lot of discipline to be ableto get that organization and memorization. Absolutely
does. It's almost kind of militaryesque that in that form, especially with
the marching you know, you wantto stay in step, straight lines,
(25:40):
that kind of thing. So thoselessons that you learned, what benefit is
that to the clients of GALCO thesame type of approach when you know,
we come out of the proposal,we come out, we do an installation
that that that military esque style oflike, okay, this is what we
gotta do. We have to stayin this order, stay in step,
and not mentioned with my employees ofmaking sure that hey, we're on the
(26:03):
same page. We know exactly whatwe do. In terms of like like
me knowing the music of a song, we have to know the product.
We have to know the steps ofthe installation and stay in the straight line
and stay in step. Kerry,you had mentioned that you were a shy
kid. Can you talk about whenyou started developing some leadership skills and leadership
(26:23):
styles and who was an influence onthat? Oh? Sorry, it was
probably when I was in college.You know, I made a group of
friends that kind of drugged with thatout a little bit. But it wasn't
until I was out of college.I was actually working for a startup dot
com and I was thrown into everyaspect of that job, from you know,
sales to tech to you know building, like every aspect of it as
(26:47):
the company grew and then we endup getting some eventual capital money. And
it was actually the leader of thatorganization who I kind of involved my personality
out of. He was a greatperson. And then just different sales people
I came crossed through my career,taught me a lot on the sales side,
and I learned to be a sponge, you know, not taking every
aspect of everybody. But if Isee something I like in someone's like,
(27:08):
oh wait, I like that,I want to be like that person.
I want to evolve in that wayin my career and just really developing moral
compass of hey, you know,doing the right thing, what's right for
my customers, and you know what'sright for my family and myself and my
business. Kim. So yeah,Paul, you start out, it sounds
(27:29):
like you're going to go in adirection of describing yourself as a tech person,
but you're really talking about your evolutionas a communication person. Are you
surprised that you have a company nowthat helps people communicate better? Absolutely?
If I asked twelve year or apole, he would have said no way.
So it's uh, you know,I hated public speaking all that kind
of stuff. So the fact I'mout here now doing this, see absolutely
(27:52):
shocked. Sorry, Oh you're you'rean engineer, right, We've talked through
this whole evolution, and is thatwhat you're doing? Your re evolution?
You're the new version. You're Pawthree point zero Paul four point zero and
you're just developing new styles and howdoes that help your clients? How does
that help your your team at work? Yeah? And when did that start
developing too? Yeah, it reallywasn't until my twenties when I was working
(28:18):
for that that startup company and kindof getting thrust into every aspect of doing
an organization from you know, you'redoing customer service, you're doing sales,
you're doing going then what I wentto college for. I'm educated as an
engineer, so that became fourth ofwhat I ended up doing as a career
because you got thrusted to the otheraspects of running a business. So it
(28:41):
really tied me up well for whatI'm doing now that way, even though
it wasn't planned. But I guesssometimes some of the best things aren't planned.
So yeah, to answer your question, not to go along when it
but yeah, it was in mytwenties during that dot com early career boom.
Well, it sounds to me likeis opposed to getting thrust into it,
you sort of got absorbed into it. You were ready for it.
And when you were a little kid, you're the you have two older brothers,
(29:03):
did your did your older brothers involveyou in everything or did they sort
of not embob you and everything?Oh, I wasn't involved at all.
I was My next older brother waseight years older, so I was definitely
the baby of the family. Oh, there it is. I mean nobody
really engaged you as a kid.But when you were in your twenties and
you got involved with this venture capitalbacked businesses, sound like they really engage
(29:26):
you and you really started developing whoyou are. And nowadays, am I
reading that correctly? Yeah? Absolutely, now sitting back in hindsight, Yeah,
I agree. So the new you. What's the best part of the
new you? I would say,what my outgoing personality, even though it
stuff to come off on the radio, but more my sales approach and it
(29:48):
really helped me with a community servicebackground. Now where my favorite thing to
do when I'm not you know,running a telecommunications company is you know,
coaching football, coaching baseball. I'mbig into rotary, which is a service
service organization. I'm actually was apast president of the local library. Kelly,
you'd appreciate that. So, so, yeah, that kind of thing
(30:11):
I said on different boards committees.Bettthew, what are you thinking? Well,
I've just struck a couple of times. Paul has said today that he
was born, raised and never leftBucks County. Tell me why the Bucks
County community? Why that community thatyou grew up in, Why does that
still matter to you? That's agreat question. I get asked that all
the time, and I don't knowthe answer. It's just it's just a
great area, great people to bein, and it was just coincidental.
(30:33):
I just planned out that way thatI graduated high school and Bucks County went
to College of Bucks County at delVal. I don't buy that. Why
does the great Why do the greatpeople around you matter to you? You
know, it's community. To answeryour question, it's it's the sense of
community and family that it brings tothe area. And I asked, what's
the library have to do with that? Well? I was always went to
(30:56):
the library as a kid. Mymom would take me and learn to read,
picked up tech books there believe ornot, and really got involved in
that way, and then later onhad the opportunity to get on the board
and work my way up the boardthere. Why why'd you get on the
board of the library. Why Whywas that important to you? I got
onto Boord because I was asked whydid you do it because of a sense
(31:18):
of community and sense of service andthat's just something that's extremely important to me.
What are you talking about, ThomasMoore? Yeah, so I long
story short, but I joined Rotarybecause I want to be more business savvy.
Rotary is a business type board serviceorganization. And then the rotor motto
of Rotary is service above self andI kind of stuck with me, and
(31:42):
I was stuck with you, serviceabove self. So basically providing service above
self, self serving things. Ithought you're running your own business. Though.
Isn't money, money, money thekey? No, not in this
case. It's, you know,providing a good service, doing the right
thing. And goes back to whatI said Earliernis interview moral compass. Make
(32:04):
sure my moral compass is pointing theright way. It's the website address of
this organization known as Galco www dotgalco bc dot com. Let me have
that one more time Galco BC dotcom. You've been speaking with Paul Iran's
president of Galco here on Executive LeadersRadio stick around when be back in a
moment right after this quick break,Serbco and your Executive Leaders radio host and
(32:29):
the CEOs. We've interviewed on thisshow are interested in helping you get your
business started and helping you grow yourbusiness, whether you're aware of the issues
or whether you want the CEOs togive you a hand identifying the issues in
getting your business started and or ingrowing your business. Why don't you email
(32:51):
us at consult at Executive Leaders Radiodot com. That's consult at Executive Leaders
Radio dot com. Whether you're interestedin having our CEOs speak with you regarding
getting your business started or growing yourbusiness, send us an email at consult
(33:15):
at Executive Leaders Radio dot com andwe'll be sure to get back to you
shortly with some help. We're back. You're listening to Executive Leaders Radio.
(33:39):
This year, host Herb Cohen liketo introduce Peter Aski, president of Ricochet
Manufacturing Company. Peter, what isRicochet Manufacturer? What are you guys doing?
We manufactured protective clothing for firefighters andEMTs and the military and the municipal
markets. How'd you get a jobwith this company? I bought it?
You bought the company? And whereyou from? How many brothers and sisters?
(34:01):
And where are you in the packingorder? I'm from Tanawan to New
York, just outside of Buffalo,and I'm the oldest of two, right,
it was eleven years younger than you'rethe oldest of two eight to fourteen.
What kind of stuff are you doingas a kid? Sports all day?
All the time. I played alot of basketball, I'll pick up
on the playgrounds, and then allthe way through college and then football,
(34:22):
same thing. I started at eightand played all the time. Kid,
What do you give me a himPeter pick up basketball? Who's putting together
those games? Was it a parentor somebody else? No, No,
it was just kids on the playground. You know. I would organize my
friends to go to a playground ina certain area and we'd get a game
up, make sure we had enoughguys to play. Were you the oldest?
(34:43):
Is that why you were organizing thegames? No? I just I
really loved the game. I playeda lot, and I was just always
the one drive and everything, andthe kids kind of followed you because I'm
getting the sense you are a prettygood player, right, Yeah. I
was a good player, and Ialways I included people on my teams.
I always tried to get pick forthe play and help them get better.
So now at Ricochet, are youstill kind of doing that leading by example.
(35:07):
Is that how you would kind ofsubmarize your leadership style? Yeah,
I would say so. I mean, right now, I run Ricochet as
a family. I mean I'm thefather, I guess if you look at
it that way. But any ofmy employees, I try to work with
them to help them get better anddo their job the right way. I
really don't, you know, Idon't really actors their boss. Actors are
(35:27):
friend good Jim. You're this areaoutside Bob Buffalo that you grew up in,
how how would you characterize it?Was it an affluent area? No?
I lived in a project in Tonawanda. So what tell us more about
that? We lived in a smallhouse and my dad worked at General Motors.
My mom, you know, workedyou know, babysitting and Washington Close
(35:50):
for other people, and we justdidn't have a lot of money growing up.
What did that not having any moneyyet influence you know what you do
today? Ricochet? It gave mea lot of drive to earn money.
I was always you know, itgave me a lot of independence. I
had to earn my own money goingas a young kid, and I always
wanted to have him more than youknow, I didn't ever want to have
to worry, which I always didas a kid. Yeah, it was
(36:13):
about safety, you know, TolleyPeter, what was your first job?
My first job was washing dishes ina in a bar. How did you
get to the bar? My father, you know, would would go to
a lot of bars and I woulddeal with him. He worked hard,
he worked a lot of hours,and he liked to drink. So but
to be with him, I hadto go to bars, so I did,
(36:35):
and I would always find ways tomake money while I was there.
When you're so you're tagging along,you're getting quality time, you're making money.
But did it get you addicted tothis entrepreneurial spirit? Yeah, I
lend you to buy Ricochet. Yeah, we really did. I liked all
the people that he was hanging aroundwith, and they liked me, and
it just was an easy way forme to make friends and find ways to
make money. Were you like reallybig as a fourteen year old you're a
(36:57):
basketball player? Did they could passyou off behind the bar? Yeah?
I was definitely tall, so Icould. They could think I was sixteen
and pay me. Okay, So, so Peter, tell me a little
bit about mom. Now, Somy mom was. She was great.
She was a super caring person.I learned a lot from her about how
to take care of others. Shewas always doing that. My dad was
(37:20):
not at home a lot. Youknow, when he was home, we
were together as a family having dinneror whatever. But I was with my
mom a lot. She taught mea lot. More like mom or dad.
I think I'm more like my momwhen it comes to you know,
how I care about people and whatI like to do do it? What
do you mean? I think youknow, in my business and my career,
I've always tried to take care ofothers and work with other people and
(37:42):
help them grow. Oh wait aminute. You're manufacturing stuff for the military
and safety, so you're so onone hand, you're running a manufacturing business,
but you're telling me one of thekeys of success is caring about people.
Definitely, I mean especially now withyou know, getting people look come
to work in manufacturing is really difficult, and you have to have to create
(38:04):
an environment that they want to cometo. So our family environment feels pretty
good to most people that come here. You sort of find your role being
you mentioned earlier. You feel likeyou're the dad of the business. Huh,
Yes, yes, So you thinkthere's a similarity between do you have
any kids? I do, Ihave two boys. What's the similarity between
being a dad of two boys beingdad of the business. Well, you
(38:28):
kind of have to guide. Youhave to give them an education, tell
them what you think they should bedoing, and then let them go.
They have to give them room togrow, and I tried to do.
Kim Heeter, you mentioned your dadwas in the Navy. Did that have
any sort of influence on you.Yeah, my dad was in the Navy
and he had five brothers that werealso in the military. So when I
(38:49):
was growing up, there were always, you know, people staying at my
house and unicorn and I really enjoyedthose folks and had a lot of respect
for the military. Did that haveany influence on the fact that you have
a company that creates protective clothing forpeople in the military that service it does?
I mean, when I you know, one of the reasons I decided
to buy Ricochet is the customers itserves. I mean, it served firefighters
(39:12):
who volunteer their time to protect allof us and other military folks that are
out there protecting our way of life. So yes, it definitely did.
So, Peter tell it explained tome how this happened. Did you have
like some broker out there looking fora company that served the military, like
what was going on? So Iworked for a company at the time that
owned Ricochet, and I wasn't involvedin it, but I was on a
(39:37):
board and they said, yeah,this company is going to have to be
closed because it's not making money andwork to the end of our fund.
They tried to sell it, nobodywould buy it, so they were going
to shut it down, and Iasked them if there was if I could
take a look at it before theydid that, and I did, and
I really fell in love with thebusiness, the customers, the people they
were supporting, and also there werethirty people there that had jobs that I
(39:59):
wanted to have keep jobs. Soit actually, when you describe that,
it actually sounds a little bit tome like when you're the kid out on
the neighborhood creating the basketball team andinvolving everybody in your team, and you're
kind of doing the same thing whenyou bought Ricochet. Is that fair?
Yeah? Definitely when I when Ibought it, I didn't know anything about
it, so I had to counton the people that were already here to
(40:20):
help me learn, and then youknow, I helped guide them to the
next level. And when you talk, I'm going to take it back to
the team, the neighborhood team again, when you describe including people and you
kind of admitted with a quiet confidencethat you were really good. Where does
that count? Where did the confidencecome from to be able to buy,
figure out and grow ricochet? Yeah, that's a good question. I don't
(40:42):
know. I mean, I definitelyhave a lot of self confidence. I'm
very confident in what I can do, but I always try to learn from
other people, so I know whatI don't know. You know, I'm
pretty good at that, and Ilet people that know what they're doing teach
me. And I've learned a lotthat way. How young were you when
you understood the difference between what youknow and what you don't know and being
(41:04):
good at one and learning on theother. I think I was a freshman
in college by the time I figuredthat out. I was too cocky before
then. How'd you figure that out? Well, when you get to college,
you're you're the best player in highschool. You get to college,
you're no longer the best player,and you have to figure out how to
play on the team. And youknow, it made you know, all
(41:27):
the things that I was doing asthe best player. We're a little bit
tougher now and the team became moreimportant. H And how did that?
How did that plant the seeds forRicochet? Oh? Very similar. I
mean it's it's you know, includingpeople, but you know, making sure
everybody feels like they're a part ofthe group and that they're important. And
that's really what what Ricochet is allabout to me. So all these people
(41:50):
looked at Ricochet. Nobody thought itcould make any money. Nobody wanted to
buy it, And you decide you'regoing to buy it and figure out how
to run it and grow it.How what do you know? I didn't.
I didn't. I just sort oflooked at the market and saw an
opportunity that nobody was thinking about.It was a smaller opportunity, and I
just decided that was the way togo. So this How young were you
(42:14):
when you began doing stuff from yourconfidence? How young were you when you
began doing stuff from your confidence?During college, I worked at General Motors
and I was a line supervisor.I ran a production line as a as
a college sophomore, and I workedat the fact my father worked at in
(42:35):
General Motors in Tonawanda, and Ihad to run and be the boss of
all of his friends and people thathe worked with. And I really had
to have confidence to do that becauseotherwise they would eat me for lunch.
So I had to learn quickly that, you know, I had to do
the right thing. Well, thepoint is they put you in charge.
They evidently they had confidence in youto do that. Was your dat aware
of what you were doing at thattime? Oh? Yeah, he was
(42:58):
aware. He definitely aware. Imean I think you know, for me,
I was a good student, Iwas smart. How do you know
that he was definitely aware. Didhe see you at work? Yeah?
He would work. I worked thirdshift, he would work second shift,
and he worked third shift most ofhis life, so he knew most of
the people I was I was managing. Oh my gosh, what's the website
(43:21):
address for your your organization? Andis Ricoscy Manufacturing. It's Gear dot com,
Ricochet dot gear dot com, Geardot com. We've been speaking with
Peter Ashki, president of Ricorchy ManufacturingCompany, and Matthew can you give us
a rundown and who we've had theopportunity to hanging out with today, Please
(43:43):
Georg Kim. We started today withKelly Richards, who's the president of the
Free Library of Philadelphia. Then wehad Brendan Young, the co founder and
CEO of Ethos, we had PaulLorenz, the president of Galco, and
just now we wrapped up with PeterAskey, who's the president of Ricochet Manufacturing
Company. I would like to thankmy co host including Jim Wilson, Newmark,
(44:04):
Matthew Shapiro, Obermeyer, Kleib Hoppus, Hanlon Kim Arnold, Meridian Bank,
and Terry O'Connell O'Connell and company forgiving me a hand structuring the questions,
help providing our listening audience both aneducational and entertaining show. I'd like
to thank our listening audience for listening, otherwise we wouldn't have a radio show.
Don't forget to visit our website.It's Executive Leaders Radio dot com.
(44:28):
That's Executive Leaders Radio dot com.And just to clarify, Peter Aski's company
is Ricochet dashgar dot com. Thankyou for joining us today and have a
nice day. Bye bye.
Welcome to Executive Leaders Radio, yourspot in the corner office, the radio
show where executives shared their secrets tosuccess. Executive Leaders Radio. You're listening
to Executive Leaders Radio this year hostHerb Cohen with my co host Jim Wilson,
Newmark, Matthew Shapiro Obermeyer, KaylebPoppas, Hanlon Kimmornald Meridian Bank,
(00:32):
and Terry O'Connell O'Connell in Company.And we have a great let up of
guests you in our show day.Matthew, will you please give us the
rundown? Sure? Well, Herb, We're going to start off with Kelly
Richards, who's the president of theFree Library of Philadelphia. Then we have
Brendan Young, the co founder andCEO of Ethos. After that we have
Paul Lorenz, the president of Galco, and we'll be wrapping up today with
(00:52):
Peter Aski, the president of RicochetManufacturing Company. Well, let's get to
know our first guest, Kelly Richards, president of Free Library. Full If
Kelly Wood is the Free Library ofPhiladelphia, it's a repositorium knowledge. Our
focus is the advanced literacy guide learningand inspire curiosity. Excellent where you're from
originally? How many brothers and sisters? Where are you in the pecking order?
(01:15):
Well, I'm born and raised inFlint, Michigan. My eight brothers
and sisters if there could be inmiddle of that middle? Alrighty and eight
to fourteen? What kind of stuffare you doing as a kid eight to
fourteen years old? I'm a wanderer. I'm out in the street hiking,
just enjoying myself, going around town. Not a house person. I'm just
(01:38):
outside meeting people. And yeah,you were mentioning you were hiking and fishing,
and you were involved with a lotof team stuff sports football, Caleb,
do you want to give me him? Hey, Kelly, hunting and
hiking and fishing and Michigan. Youtore us in the green room that your
father taught you how to fish,and he learned from his bodies and some
of his family. I'm curious tohear. What is these uh, this
(02:00):
knowledge that has passed down from generationshave to do with running the repository of
information that you call the Free Libraryof Philadelphia. Fishing you have to study
and research. You have to knowwhat colors do you use, what time
of year, what's best, whatfish are biting, so you're always researching.
(02:20):
You're always studying, so and that'swhat you do in the library.
You know, it's kind of interestingto combine that and look at it from
that perspective, but that's it,like the informal repository of knowledge, and
you're organizing in a morphiae Matthew,So Kelly, you just said you you
were out fishing a little bit withdad. Tell me about your dad.
(02:44):
My dad was like the patriarch ofhis brothers and sisters. He raised them,
got him their first bikes, gothim their first dresses. So he
was like their father. So allof my cousins they look at him almost
like a granddad. It. Wewere very tight knit family and we What
(03:07):
does his pension for helping everybody haveto do with why you're running the free
library. I believe I got thatfrom him, of wanting to help people,
help people improve their lives. That'sthe kind of person he was,
and that's how he treats us.Jim Kelly, you mentioned growing up in
(03:28):
Flint, Michigan. Were there anycommunity influences that shaped your life. Our
park system are the cultural system ofour parks. They were very nice and
they were interconnected throughout the whole county, and I'd love to hang out in
the parks and fish and hike,and it was just just great. What's
that have to do with what you'redoing at the free library? Well,
(03:52):
you know, when you're when you'reat the library, when you're running an
organization, you sometimes you you haveto navigate it at the top alone,
and I didn't. It doesn't botherme to do that because I'm used to
navigating things and hiking by myself.Terry Kelly, middle of eight kids.
(04:13):
If possible, tell me about somerelationships with your siblings. What were the
favorite things you did with some ofthem? Well, since I was kind
of like that middle child, myolder sisters, she would take us to
the library, take us to thebookmobile, and we would walk miles to
go to the library to the bookmobile, and I just enjoyed it and my
(04:33):
younger brothers and sisters. I hadsuch a great time terrorizing. It was
so much fun. In love lovewhat's going through the library. The factually
you'd love to going through the librarywith your sister have to do with what
you're doing nowadays? Well, becauseyou know, going to the library at
that kind of a young age whenyou didn't have a whole lot at your
(04:54):
house. I'd go and you know, read the encyclopedias, read the books,
and try to gain all the knowledgethat I could in order to just
I'd just like to, you know, debate my friends and I'd know a
whole lot more than them, andyou know, and then being in a
library right now, it's just sortof a very similar wish the public couldee
(05:15):
the smile on your face right now, Kim. Yeah, I feel the
same way, Kelly. You know, libraries are seen as a state institution,
but you're making them very real andvery accessible, and you inspire people.
So if somebody would walk in offthe street, would they find you
greeting them on the floor. Ohmy goodness. Yes, you know.
I'm a blue collar executive. Ilike to get right out there with the
(05:36):
people, know what their needs are, talked to them, show them where
the bathroom, man, show themwhere the books are. Sometimes I have
to be careful not to get ina way on my staff. Wow,
Terry Kelly. In the Grave Room, you mentioned that you were a police
officer and then need in the library, but you also were a pastor and
a minister What did you most aboutbeing a pastor? What was the attraction
(06:01):
for you from that role? Youknow, again, that's sort of like
my dad's faught trying to help people. I just, you know, while
I was in college and I gotinvolved in campus ministry, and I just
fell in love with it a lotof people needed help, they were alone
away from home, and that justgave me an opportunity to help them improve
their lives and be strong and makeit through that campus life when you feel
(06:24):
like you're alone. And again,I feel that same connection now where they're
helping looking for an answer and you'rein the library helping them find the answer.
That's a good point because in thelibrary you're helping people improve their lives
through knowledge, and in ministry youhelp people improve their lives through knowledge.
It just worked together. You tellingyou you are also a police officer,
(06:46):
which I'm imagining is not the typicalpath to becoming a librarian. Tell me
what being a police officer has todo with running the Free Library of Philadelphia.
You know, Yes, I wasa police officer at little over three
years and Flint and in Las Vegas, and it helps me look and a
look give me a better eye forsafety and security for our staff and patients.
(07:09):
I'm always looking out for areas wherewe need to improve our safety and
security. So I had a keeneye for that. Uh huh, you
have a key if he sounds tome like you got a pretty holdistic view
in terms of life, fishing andhunting. Team sports. You mentioned you
played football. What was your rolein the football team? I played offensive
(07:31):
tackle and defensive end, and Ienjoyed it. What was what was the
personality trade you played offense and defense? Kayle, give me a hint with
this. What exactly were you doingon offense and defense? Kelly? On
offense, I was a tackle.My job was to destroy anybody who came
around the end. And on defense, my job was to destroy the tackle.
(07:58):
What was more important, actually theyboth were. On defense, my
job was to get in and andand just stop anything coming my way.
And on offense was to stop anythingfrom trying to come in and harm the
quarterback or the halfback. Okay,So in the Free Library of Philadelphia,
to imagine, there's a lot ofback office staff, and then there's people
(08:20):
working with the visitors the patrons thatare coming in, which one of those
is more important. M. Actually, they both are the kind of they
both are some similar to to tofootball. They both are and they have
their own focus, but they bothare important. So being me, being
a two way player in football,you kind of learned to appreciate all different
(08:43):
kinds of employees and what they're actuallydoing for the customer. Absolutely, Kelly,
if is that still around? Isyour dad still around? Kelly?
No, he passed. If Dadwas looking down, how do you think
he'd chill about what you're doing?I you know he would be proud.
If I keep talking about it,I'll be crying on here and that won't
(09:05):
be good. Why would he beproud, Well, he'd be proud because
I work hard, and he taughtus to work hard to help people improve
their lives. That was his focus. He did everything to help us.
There was nothing. I never hada worry in my life. I always
knew if it didn't work, Igo to that. And what's that have
(09:28):
to do with what you're doing?Because I provide people with the necessary resources
to improve their lives. Tell memore about that. What do you mean?
The library is a repository of informationand knowledge that helps you have fun,
relax, answers your questions on yourhealth, your children, how to
(09:54):
how to grow food. We're herewe offer help on how to do your
resume. The library is more thanjust books. We've got social workers,
we give you pass we work withyou and get you passports. It's so
much that we do to help peopleimprove their lives and it's an awesome place
(10:15):
to be and it's us to melike you've created a community as opposed to
just books in the library. What'sthe website address for the Free Library of
Philadelphia Free Library dot org. We'vebeen speaking with Kelly Richards, who's the
president of Free Library of Philadelphia hereon Executive Leaders Radio. Don't forget to
visit our website Executive leaders Radio dotcom to learn more about our executive leaders.
(10:35):
That's Executive Leaders Radio dot com.To learn more about our executive leaders.
Stick around. We be back ina moment right after this Quick Brain.
This is Herbco and you're hosted ExecutiveLeaders Radio dot com. Regarding your
career, if you're trying to figureout how to make the most money and
also enjoy your career, that's enjoyyour career, I mean really enjoy your
(11:00):
career and make the most money.You ought to talk to our CEOs.
They've got the bird's eye view ofwhere the really profitable jobs are, where
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In order to make the most moneyand really enjoy your career, email us
(11:24):
consult at Executive Leaders radio dot com. That's consult at Executive leaders radio dot
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Executive leaders radio dot com. We'reback. You're listening to Executive Leaders Radio.
(12:05):
This s your host, Term Collen. Let's introduce Brendan Young, co
founder and CEO of Ethos. Brendan, What is Ethos? What are you
guys doing? Athos is an intensiveoutpatient program that helps people with substance use
disorders and mental health issues. Good. Where are you from? How many
brothers and sisters? And where areyou in the packing order? I grew
(12:26):
up in Northeast Philly until age twelve, number and number five of eight.
All right, so you're originally fiveand then you didn't went to eight.
We'll find out about that in aminute. Eight to fourteen. What kind
of stuff are you doing as akid's gothing? Swimming, hockey and drinking?
(12:46):
Uh huh? Tell us about drinkingand how that affected your life.
I started drinking I was nine yearsold, and I got sober when I
was eighteen, So I had aquick, quick all. Uh huh.
So you had you started drinking whenyou were nine, you stopped drinking when
you were eighteen? And what wasgoing on with mom and dad when you
(13:07):
were about twelve? Yeah, whenI was twelve, my parents they got
divorced. It was a bit ofa downhill till twelve, but they got
divorced. And when you moved toWhite Marsh Township. So from nine to
eighteen, you're doing a lot ofdrinking, and you got sober when you
were eighteen, And what's that haveto do with what you're doing nowadays.
(13:30):
Well, if I hadn't gotten soberat eighteen, I literally i'd be dead.
I wouldn't be helping people with theproblem I had with somethings use disorders
and mental health issues. So it'spivotal, it's the it's the thing that
got me to where I am today. Huh, it's Caleb running going back
to some of the things that youwere doing when you were younger. You
taught us in the green room thatgolf was a really big part of your
(13:52):
life. You got involved when youwere seven years old. How big of
a part of your life was it? What were you doing to be involved
with the sport? So, yeah, I grew up playing golf from eight
seven. And one of my thingsI would do is I would cover my
text book, my science textbook withthe paper bag wrote science on it.
I covered my favorite goth book andI wrote science on it, and I
(14:16):
would sitting in the back in aclass and I would read that book during
the day and then I'd go hitgoth balls after and that's what I did.
That was like my my focus.So I get the sense here that
when you get involved with something,you completely immerse yourself in it. So
I'm thinking, yeah, the businessEthos that you're a part of, now,
what benefit does that have to yourteam members and also the people you're
(14:37):
helping at Ethos? The fact thatyou completely immerse yourself in a business.
Yeah, when I get into something, I can really get kind of digging
into it and get geeky with thedata and really focus on it. And
that's that's where it was. Yeah, Terry, you want to give me
a hymn. Yeah, you mentionedin the green room your dad was a
labor leader, right, influence onyour desire to help other people. Yeah,
(15:01):
I grew up my dad was alabor leader in Philadelphia, prominent labor
leader, and I would watch himall the time, just helping people,
Like that's what its whole job was. We would go to church and normally
that be an hour, right,it would be three hours because my dad
would be talking to people in theparking lot for hours afterwards. So I
learned early on that, you know, it was all about helping others.
And then you went to Saint JoseUniversity, which is a Jesuit university whose
(15:24):
motto is to be a person forothers. Right, but at the same
time you're getting sober. Can youtell us about the path of getting sober
and the influence that Saint Joe's hadon it. Yeah, it was a
perfect unplanned my plan at least matchfor me at Saint Joe's. It not
(15:45):
realizing like everything was about like doingwhatever service was helping others in their life,
and it really came came to fruitionand match. Yeah. So Brandon,
you're you're twelve years old, yourparents get divorced, and you moved
from the city from Northeast Philly outto White Marsh Township. How did that
impact you? I specifically remember thefirst time I said the word use when
(16:07):
I asked everybody, if what doyou use guys doing tonight? And they
responded with we's guys are going tothe movies? And I did I said,
weeze isn't a word, and theysaid, well, neithers use.
And it was the first time inmy life I realized that there was in
Philadelphia, you could be a mileaway in the cultural difference from where I
was in Northeast Philly to White Marshwas huge. And what does understanding those
(16:30):
cultural differences and the way those feelingsplay on you? What does that have
to do with what you're doing atEthos? Well? I know that like
one of the things when we assesssomebody coming into treatment, looking at the
neighborhood they're at and where they're at, you know, we make sure that
we match them up with somebody inthat same community. You know, you
can be in South Philly. Ifwe send you to Center City, that's
like going to a whole different country. So we keep people in South Philly.
(16:56):
Brandon, Well, we were talkingabout role models in the green room
and you mentioned a found a therapist. You tell us more about this therapist.
Yeah, Eddie Hawes family therapist fromthe age of five, and I
didn't you know, I didn't realizeit, but you know, throughout my
whole life we talking with him andstuff, and then I ended up getting
into becoming a social worker license clinicalsocial worker because I went to him and
(17:19):
I said, I want to dowhat you do, and then you know,
he said, you got to dowhat I did then, and we
you know, that's when I wentback and got my masters and started following
the course someone. Now, arethere any specific lessons you learned from him
that you take with you to Ethos. Yeah, don't forget, you know,
(17:40):
we don't. We want to stayin touch of the patients. You
know, this isn't about making money. It's about helping the patients that will
take care of itself. You doa good job to do the right thing.
Also, you also mentioned in thegreen room that for a time there,
you had a younger brother, Yeah, I packed on you. Yeah.
I grew up most of my welltoy twelve, the youngest of five.
(18:04):
I did have a younger brother whodied at three days old, and
I found out as I grew up. The impact on me was that that
was a pivotal time in my parents'relationship that basically blew their marriage apart.
I think in the end the lossof my younger brother. But for years
I never really I never really mentionedthat I had a younger brother. I
(18:26):
would say I'm one of five andnow eight we can get into But I
now say, you know, Ihad a younger brother, Matt, because
he was my brother. He wasalive, and I had that loyalty.
I get to good set. Whatdo you mean you had that loyalty?
What's Yeah, what's it have todo with who you are nowadays? That
loyalty, Well, I mean he'spart of the fact, he's part of
the family. He was a person, you know, and I want to
(18:48):
recognize that. What it has todo with me today, I don't know.
I mean, I'm real close withthe people I work with, my
co founders and stuff, and weare we were big on loyalty. You
know, Hm, I bet youare. I bet your patients really appreciate
it too, don't they. Yes, they do starts out here Kim.
(19:11):
Yeah. Brendan, you know,you were the youngest at that time,
of five, and you mentioned inthe green room you felt, you know,
through your parents divorce you were kindof left behind a little bit.
You're drinking at nine. I don'tknow if your parents were aware of that.
Then you had to move. Youknow, when you're going through an
addiction process, it's a lot aboutlack of community, lack of belonging.
(19:32):
Do you think your experience is kindof tied why you have this passion?
Yeah? I that was a tough, real tough time in my life.
I felt isolated alone. You know, I didn't realize, you know,
as a young kid, I didn'trealize how different that was until I got
sober and started, you know,really recognizing the impact that had on me.
And it was you know, wework with kids, adolescence, we
(19:56):
work with even adults, and alot of we talk about is what people
go through and that isolation and aloneness and an addiction. And you're you're
not unique in that. We don'ttalk about it. But that's that's a
big part of what I went through, and I know what I all go
through too, Sorry, Brandon.I just am struck by the authenticity that
(20:18):
you must deliver to the people whocome to eat those because there's a lived
experience for you. Can you talkabout how easy it is or how difficult
it is for those people to makea connection with someone who's lived that experience.
When I get the opportunity to besent with people and talk about it,
I've I've come to realize that sharingmy experience is I think it lifts
(20:41):
a burden off of them, thatfeeling of uniqueness is taken away a little
bit, that they are not uniquein the sense that we all feel lone
when we're in that spot, thataddiction. And you know, I share
that now because I hope that peoplefind comfort in knowing that you can get
(21:02):
out of this, you can becomea better person, you can make something
of your life. Because I knowthere was a time where I thought I
was just going to be, youknow, in the gutter and dead and
drunk, and that was it.And I didn't see an aw And someone
came to me and said, nowthere's an owl. And they showed me
the way, and I feel aresponsibility, in fact, a duty to
show others that. And then that'sa great story. What's the best part
(21:23):
of your day now that you've turnedit around, the best part of my
day? Yeah? Uh, Iwould the best part of my day waking
up without the shame and guilt ofwhat I did the day before. What's
the website addressed in this organization knownas Ethos Ethos Treatment dot com, Ethos
(21:48):
Treatment dot com. Even speaking withBrendan Young, co founder and CEO of
Ethos here on Executive Les Radio,I don't get to visit our website executively
Radio dot com. We'll be backin the moment. Rights quick, great
book, goal anywhere. Back you'relistening to Executive Leaders Radio this year,
(22:15):
host Herb Cohen like to get toknow Paul Arenz, who's president of Galco.
Paul, what is Galco? Whatare you guys doing? Sure,
it's a Galco business Communications. Thename says business communications. We do phone
systems of voice over IP phone systems, premise phone systems, data lines and
voice lines. All righty, whereyou're from? How many brothers and sisters?
(22:37):
And where are you in the peckingorder from Bucks County, Pennsylvania born
and Ray's actually never left Bucks County. I am the youngest of three song
Rady and eight to fourteen. Whatkind of stuff are you doing as a
kid eight to fourteen? I wasa shy kid, did play football,
played baseball, enjoyed doing that,got in the band, which was awesome.
(22:59):
I did that all the way throughcollege, and then I was a
computer geek, so taking apart computers. My mom actually put me in computer
camp when I was in fifth grade. Let's see, Jimmy, want to
give me a him Sure, moreabout this interest for computers at a young
age and computer camp. But whatwere you learning there and what influence did
that have on you? Yeah?So so yeah, my mom identified me
(23:22):
pretty early on, is before allthe stem that they have nowadays, and
had the opportunity to go to thiscomputer camp and basically learn how to take
apart computers, but more importantly learnhow to program and code and that kind
of thing, and actually kind ofgave me a lot of structure on you
know, how to do different organizationalthings. What does that have to do
with what you're doing at Galco now? Oh? Actually a lot. It
(23:44):
really propelled me to really set uplike a structural organization, be systematic on
how you know, we approach ourcustomers, clients, and that sales approach
cool. Matthew Paul, tell mea little bit about mom and dad.
Sure, my mom was she wasa stay at home mom. And my
father he was a printer for fortyyears third shift, so for third forty
(24:08):
years working third shift. And whichone are you more like? Mom or
dad? You know, you askedme that question in the green room,
and that's a tough question because theI would say, personality wise, I
was originally like my father. Iwas a shy, quiet kid. You
know. My father's extremely laid back, and I still have a lot of
those aspects of it. My mom, on the other hand, is we
(24:29):
would go to the grocery store andshe would talk for two hours to random
people at the store. As Igot older, I still have some news
the laid back side of my father, but the I'm turning into more of
a chatterbox like my mother. Soyou bring a balance of them to work
every day. Yeah, that's whatit seems like. And actually my mom's
side really help me with the withthe sales approach. What do you mean,
(24:55):
I mean I wouldn't be on ashow like this. It wasn't for
my mother. Okay, Well,you had mentioned you were involved with the
marching band from early on in schooland all the way through college, so
I assume you were pretty good atit. What does it take to be
successful in the marching goal? Firstof all, a lot of practice,
taking a horn, practicing every night, memorization, so making sure you know
(25:18):
all the music. So when youactually go into marching band on the field
and the only you have to keepin step, you have to get to
your spots, but you have tobe able to know the music, have
it memorized, and be able toplay a real time. Does it take
a lot of discipline to be ableto get that organization and memorization. Absolutely
does. It's almost kind of militaryesque that in that form, especially with
the marching you know, you wantto stay in step, straight lines,
(25:40):
that kind of thing. So thoselessons that you learned, what benefit is
that to the clients of GALCO thesame type of approach when you know,
we come out of the proposal,we come out, we do an installation
that that that military esque style oflike, okay, this is what we
gotta do. We have to stayin this order, stay in step,
and not mentioned with my employees ofmaking sure that hey, we're on the
(26:03):
same page. We know exactly whatwe do. In terms of like like
me knowing the music of a song, we have to know the product.
We have to know the steps ofthe installation and stay in the straight line
and stay in step. Kerry,you had mentioned that you were a shy
kid. Can you talk about whenyou started developing some leadership skills and leadership
(26:23):
styles and who was an influence onthat? Oh? Sorry, it was
probably when I was in college.You know, I made a group of
friends that kind of drugged with thatout a little bit. But it wasn't
until I was out of college.I was actually working for a startup dot
com and I was thrown into everyaspect of that job, from you know,
sales to tech to you know building, like every aspect of it as
(26:47):
the company grew and then we endup getting some eventual capital money. And
it was actually the leader of thatorganization who I kind of involved my personality
out of. He was a greatperson. And then just different sales people
I came crossed through my career,taught me a lot on the sales side,
and I learned to be a sponge, you know, not taking every
aspect of everybody. But if Isee something I like in someone's like,
(27:08):
oh wait, I like that,I want to be like that person.
I want to evolve in that wayin my career and just really developing moral
compass of hey, you know,doing the right thing, what's right for
my customers, and you know what'sright for my family and myself and my
business. Kim. So yeah,Paul, you start out, it sounds
(27:29):
like you're going to go in adirection of describing yourself as a tech person,
but you're really talking about your evolutionas a communication person. Are you
surprised that you have a company nowthat helps people communicate better? Absolutely?
If I asked twelve year or apole, he would have said no way.
So it's uh, you know,I hated public speaking all that kind
of stuff. So the fact I'mout here now doing this, see absolutely
(27:52):
shocked. Sorry, Oh you're you'rean engineer, right, We've talked through
this whole evolution, and is thatwhat you're doing? Your re evolution?
You're the new version. You're Pawthree point zero Paul four point zero and
you're just developing new styles and howdoes that help your clients? How does
that help your your team at work? Yeah? And when did that start
developing too? Yeah, it reallywasn't until my twenties when I was working
(28:18):
for that that startup company and kindof getting thrust into every aspect of doing
an organization from you know, you'redoing customer service, you're doing sales,
you're doing going then what I wentto college for. I'm educated as an
engineer, so that became fourth ofwhat I ended up doing as a career
because you got thrusted to the otheraspects of running a business. So it
(28:41):
really tied me up well for whatI'm doing now that way, even though
it wasn't planned. But I guesssometimes some of the best things aren't planned.
So yeah, to answer your question, not to go along when it
but yeah, it was in mytwenties during that dot com early career boom.
Well, it sounds to me likeis opposed to getting thrust into it,
you sort of got absorbed into it. You were ready for it.
And when you were a little kid, you're the you have two older brothers,
(29:03):
did your did your older brothers involveyou in everything or did they sort
of not embob you and everything?Oh, I wasn't involved at all.
I was My next older brother waseight years older, so I was definitely
the baby of the family. Oh, there it is. I mean nobody
really engaged you as a kid.But when you were in your twenties and
you got involved with this venture capitalbacked businesses, sound like they really engage
(29:26):
you and you really started developing whoyou are. And nowadays, am I
reading that correctly? Yeah? Absolutely, now sitting back in hindsight, Yeah,
I agree. So the new you. What's the best part of the
new you? I would say,what my outgoing personality, even though it
stuff to come off on the radio, but more my sales approach and it
(29:48):
really helped me with a community servicebackground. Now where my favorite thing to
do when I'm not you know,running a telecommunications company is you know,
coaching football, coaching baseball. I'mbig into rotary, which is a service
service organization. I'm actually was apast president of the local library. Kelly,
you'd appreciate that. So, so, yeah, that kind of thing
(30:11):
I said on different boards committees.Bettthew, what are you thinking? Well,
I've just struck a couple of times. Paul has said today that he
was born, raised and never leftBucks County. Tell me why the Bucks
County community? Why that community thatyou grew up in, Why does that
still matter to you? That's agreat question. I get asked that all
the time, and I don't knowthe answer. It's just it's just a
great area, great people to bein, and it was just coincidental.
(30:33):
I just planned out that way thatI graduated high school and Bucks County went
to College of Bucks County at delVal. I don't buy that. Why
does the great Why do the greatpeople around you matter to you? You
know, it's community. To answeryour question, it's it's the sense of
community and family that it brings tothe area. And I asked, what's
the library have to do with that? Well? I was always went to
(30:56):
the library as a kid. Mymom would take me and learn to read,
picked up tech books there believe ornot, and really got involved in
that way, and then later onhad the opportunity to get on the board
and work my way up the boardthere. Why why'd you get on the
board of the library. Why Whywas that important to you? I got
onto Boord because I was asked whydid you do it because of a sense
(31:18):
of community and sense of service andthat's just something that's extremely important to me.
What are you talking about, ThomasMoore? Yeah, so I long
story short, but I joined Rotarybecause I want to be more business savvy.
Rotary is a business type board serviceorganization. And then the rotor motto
of Rotary is service above self andI kind of stuck with me, and
(31:42):
I was stuck with you, serviceabove self. So basically providing service above
self, self serving things. Ithought you're running your own business. Though.
Isn't money, money, money thekey? No, not in this
case. It's, you know,providing a good service, doing the right
thing. And goes back to whatI said Earliernis interview moral compass. Make
(32:04):
sure my moral compass is pointing theright way. It's the website address of
this organization known as Galco www dotgalco bc dot com. Let me have
that one more time Galco BC dotcom. You've been speaking with Paul Iran's
president of Galco here on Executive LeadersRadio stick around when be back in a
moment right after this quick break,Serbco and your Executive Leaders radio host and
(32:29):
the CEOs. We've interviewed on thisshow are interested in helping you get your
business started and helping you grow yourbusiness, whether you're aware of the issues
or whether you want the CEOs togive you a hand identifying the issues in
getting your business started and or ingrowing your business. Why don't you email
(32:51):
us at consult at Executive Leaders Radiodot com. That's consult at Executive Leaders
Radio dot com. Whether you're interestedin having our CEOs speak with you regarding
getting your business started or growing yourbusiness, send us an email at consult
(33:15):
at Executive Leaders Radio dot com andwe'll be sure to get back to you
shortly with some help. We're back. You're listening to Executive Leaders Radio.
(33:39):
This year, host Herb Cohen liketo introduce Peter Aski, president of Ricochet
Manufacturing Company. Peter, what isRicochet Manufacturer? What are you guys doing?
We manufactured protective clothing for firefighters andEMTs and the military and the municipal
markets. How'd you get a jobwith this company? I bought it?
You bought the company? And whereyou from? How many brothers and sisters?
(34:01):
And where are you in the packingorder? I'm from Tanawan to New
York, just outside of Buffalo,and I'm the oldest of two, right,
it was eleven years younger than you'rethe oldest of two eight to fourteen.
What kind of stuff are you doingas a kid? Sports all day?
All the time. I played alot of basketball, I'll pick up
on the playgrounds, and then allthe way through college and then football,
(34:22):
same thing. I started at eightand played all the time. Kid,
What do you give me a himPeter pick up basketball? Who's putting together
those games? Was it a parentor somebody else? No, No,
it was just kids on the playground. You know. I would organize my
friends to go to a playground ina certain area and we'd get a game
up, make sure we had enoughguys to play. Were you the oldest?
(34:43):
Is that why you were organizing thegames? No? I just I
really loved the game. I playeda lot, and I was just always
the one drive and everything, andthe kids kind of followed you because I'm
getting the sense you are a prettygood player, right, Yeah. I
was a good player, and Ialways I included people on my teams.
I always tried to get pick forthe play and help them get better.
So now at Ricochet, are youstill kind of doing that leading by example.
(35:07):
Is that how you would kind ofsubmarize your leadership style? Yeah,
I would say so. I mean, right now, I run Ricochet as
a family. I mean I'm thefather, I guess if you look at
it that way. But any ofmy employees, I try to work with
them to help them get better anddo their job the right way. I
really don't, you know, Idon't really actors their boss. Actors are
(35:27):
friend good Jim. You're this areaoutside Bob Buffalo that you grew up in,
how how would you characterize it?Was it an affluent area? No?
I lived in a project in Tonawanda. So what tell us more about
that? We lived in a smallhouse and my dad worked at General Motors.
My mom, you know, workedyou know, babysitting and Washington Close
(35:50):
for other people, and we justdidn't have a lot of money growing up.
What did that not having any moneyyet influence you know what you do
today? Ricochet? It gave mea lot of drive to earn money.
I was always you know, itgave me a lot of independence. I
had to earn my own money goingas a young kid, and I always
wanted to have him more than youknow, I didn't ever want to have
to worry, which I always didas a kid. Yeah, it was
(36:13):
about safety, you know, TolleyPeter, what was your first job?
My first job was washing dishes ina in a bar. How did you
get to the bar? My father, you know, would would go to
a lot of bars and I woulddeal with him. He worked hard,
he worked a lot of hours,and he liked to drink. So but
to be with him, I hadto go to bars, so I did,
(36:35):
and I would always find ways tomake money while I was there.
When you're so you're tagging along,you're getting quality time, you're making money.
But did it get you addicted tothis entrepreneurial spirit? Yeah, I
lend you to buy Ricochet. Yeah, we really did. I liked all
the people that he was hanging aroundwith, and they liked me, and
it just was an easy way forme to make friends and find ways to
make money. Were you like reallybig as a fourteen year old you're a
(36:57):
basketball player? Did they could passyou off behind the bar? Yeah?
I was definitely tall, so Icould. They could think I was sixteen
and pay me. Okay, So, so Peter, tell me a little
bit about mom. Now, Somy mom was. She was great.
She was a super caring person.I learned a lot from her about how
to take care of others. Shewas always doing that. My dad was
(37:20):
not at home a lot. Youknow, when he was home, we
were together as a family having dinneror whatever. But I was with my
mom a lot. She taught mea lot. More like mom or dad.
I think I'm more like my momwhen it comes to you know,
how I care about people and whatI like to do do it? What
do you mean? I think youknow, in my business and my career,
I've always tried to take care ofothers and work with other people and
(37:42):
help them grow. Oh wait aminute. You're manufacturing stuff for the military
and safety, so you're so onone hand, you're running a manufacturing business,
but you're telling me one of thekeys of success is caring about people.
Definitely, I mean especially now withyou know, getting people look come
to work in manufacturing is really difficult, and you have to have to create
(38:04):
an environment that they want to cometo. So our family environment feels pretty
good to most people that come here. You sort of find your role being
you mentioned earlier. You feel likeyou're the dad of the business. Huh,
Yes, yes, So you thinkthere's a similarity between do you have
any kids? I do, Ihave two boys. What's the similarity between
being a dad of two boys beingdad of the business. Well, you
(38:28):
kind of have to guide. Youhave to give them an education, tell
them what you think they should bedoing, and then let them go.
They have to give them room togrow, and I tried to do.
Kim Heeter, you mentioned your dadwas in the Navy. Did that have
any sort of influence on you.Yeah, my dad was in the Navy
and he had five brothers that werealso in the military. So when I
(38:49):
was growing up, there were always, you know, people staying at my
house and unicorn and I really enjoyedthose folks and had a lot of respect
for the military. Did that haveany influence on the fact that you have
a company that creates protective clothing forpeople in the military that service it does?
I mean, when I you know, one of the reasons I decided
to buy Ricochet is the customers itserves. I mean, it served firefighters
(39:12):
who volunteer their time to protect allof us and other military folks that are
out there protecting our way of life. So yes, it definitely did.
So, Peter tell it explained tome how this happened. Did you have
like some broker out there looking fora company that served the military, like
what was going on? So Iworked for a company at the time that
owned Ricochet, and I wasn't involvedin it, but I was on a
(39:37):
board and they said, yeah,this company is going to have to be
closed because it's not making money andwork to the end of our fund.
They tried to sell it, nobodywould buy it, so they were going
to shut it down, and Iasked them if there was if I could
take a look at it before theydid that, and I did, and
I really fell in love with thebusiness, the customers, the people they
were supporting, and also there werethirty people there that had jobs that I
(39:59):
wanted to have keep jobs. Soit actually, when you describe that,
it actually sounds a little bit tome like when you're the kid out on
the neighborhood creating the basketball team andinvolving everybody in your team, and you're
kind of doing the same thing whenyou bought Ricochet. Is that fair?
Yeah? Definitely when I when Ibought it, I didn't know anything about
it, so I had to counton the people that were already here to
(40:20):
help me learn, and then youknow, I helped guide them to the
next level. And when you talk, I'm going to take it back to
the team, the neighborhood team again, when you describe including people and you
kind of admitted with a quiet confidencethat you were really good. Where does
that count? Where did the confidencecome from to be able to buy,
figure out and grow ricochet? Yeah, that's a good question. I don't
(40:42):
know. I mean, I definitelyhave a lot of self confidence. I'm
very confident in what I can do, but I always try to learn from
other people, so I know whatI don't know. You know, I'm
pretty good at that, and Ilet people that know what they're doing teach
me. And I've learned a lotthat way. How young were you when
you understood the difference between what youknow and what you don't know and being
(41:04):
good at one and learning on theother. I think I was a freshman
in college by the time I figuredthat out. I was too cocky before
then. How'd you figure that out? Well, when you get to college,
you're you're the best player in highschool. You get to college,
you're no longer the best player,and you have to figure out how to
play on the team. And youknow, it made you know, all
(41:27):
the things that I was doing asthe best player. We're a little bit
tougher now and the team became moreimportant. H And how did that?
How did that plant the seeds forRicochet? Oh? Very similar. I
mean it's it's you know, includingpeople, but you know, making sure
everybody feels like they're a part ofthe group and that they're important. And
that's really what what Ricochet is allabout to me. So all these people
(41:50):
looked at Ricochet. Nobody thought itcould make any money. Nobody wanted to
buy it, And you decide you'regoing to buy it and figure out how
to run it and grow it.How what do you know? I didn't.
I didn't. I just sort oflooked at the market and saw an
opportunity that nobody was thinking about.It was a smaller opportunity, and I
just decided that was the way togo. So this How young were you
(42:14):
when you began doing stuff from yourconfidence? How young were you when you
began doing stuff from your confidence?During college, I worked at General Motors
and I was a line supervisor.I ran a production line as a as
a college sophomore, and I workedat the fact my father worked at in
(42:35):
General Motors in Tonawanda, and Ihad to run and be the boss of
all of his friends and people thathe worked with. And I really had
to have confidence to do that becauseotherwise they would eat me for lunch.
So I had to learn quickly that, you know, I had to do
the right thing. Well, thepoint is they put you in charge.
They evidently they had confidence in youto do that. Was your dat aware
of what you were doing at thattime? Oh? Yeah, he was
(42:58):
aware. He definitely aware. Imean I think you know, for me,
I was a good student, Iwas smart. How do you know
that he was definitely aware. Didhe see you at work? Yeah?
He would work. I worked thirdshift, he would work second shift,
and he worked third shift most ofhis life, so he knew most of
the people I was I was managing. Oh my gosh, what's the website
(43:21):
address for your your organization? Andis Ricoscy Manufacturing. It's Gear dot com,
Ricochet dot gear dot com, Geardot com. We've been speaking with
Peter Ashki, president of Ricorchy ManufacturingCompany, and Matthew can you give us
a rundown and who we've had theopportunity to hanging out with today, Please
(43:43):
Georg Kim. We started today withKelly Richards, who's the president of the
Free Library of Philadelphia. Then wehad Brendan Young, the co founder and
CEO of Ethos, we had PaulLorenz, the president of Galco, and
just now we wrapped up with PeterAskey, who's the president of Ricochet Manufacturing
Company. I would like to thankmy co host including Jim Wilson, Newmark,
(44:04):
Matthew Shapiro, Obermeyer, Kleib Hoppus, Hanlon Kim Arnold, Meridian Bank,
and Terry O'Connell O'Connell and company forgiving me a hand structuring the questions,
help providing our listening audience both aneducational and entertaining show. I'd like
to thank our listening audience for listening, otherwise we wouldn't have a radio show.
Don't forget to visit our website.It's Executive Leaders Radio dot com.
(44:28):
That's Executive Leaders Radio dot com.And just to clarify, Peter Aski's company
is Ricochet dashgar dot com. Thankyou for joining us today and have a
nice day. Bye bye.
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