Today, Gaby Koren, Chief Revenue Officer at Dataloop AI, joins Ruth to discuss all things AI and CX. Gaby brings nearly three decades of expertise in driving business growth and better customer experiences at roles across companies including Glassbox, Twiggle, NICE, and more. Ruth and Gaby discuss AI’s transformative impact on their careers and the overall business environment, including how to balance innovation and regulation.Join us as we discuss:
- AI's rapid adoption — and what that means for organizational efficiency and customer insights.
- How AI's role is expanding beyond traditional sectors such as customer support.
- The importance of privacy and security when it comes to choosing AI partners
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