Join us as we discuss:
- How the concept of the collegiate "gap year" inspired him to advise businesses to think more strategically about integrating generative AI
- How the shift from AI as an add-on to a core element highlights its crucial role in seamless customer experiences and achieving business goals.
- Why Dan advises vendors to prioritize outcomes and customer-centric strategies, fostering a results-driven mindset, and collaboration between IT and business teams.
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