Takeaways
- Importance of Patient Engagement and Managing Change in Healthcare
- Trends, Planning, and Adaptability in Healthcare
- Positioning for Success in Providing Great Patient Experience
- Creating a Model Allowing Autonomy and Encouraging Innovation
- Strategies to Improve Patient Engagement and Experience
- Challenges of Managing Different Payer Contracts in Healthcare
"Taking a best practice and sharing it creates a level of competition, inspiring others to achieve higher. It also fosters a sense of pride, as everyone wants to be a contributor." - Monique Delgado
"Understanding people, assessing their roles, and supporting their journey ensures having the right players in place." - Monique Delgado
Featured in this Episode
FT. Monique Delgado
Guest LinkedIn: https://www.linkedin.com/in/monique-delgado-b0b03437/
Guest Website: Arizona Independent Medical Practice: Primary & Specialty Care | IMS
Chapters
00:00 - Introduction
05:04 - From the Lowest Level to Partnership: A Unique Journey
07:28 - Harnessing Individual Talent for Empowered Success
11:23 - Putting Innovation and Patient Engagement at the Heart of Healthcare
15:31 - Celebrating Remarkable Progress and Consistent Excellence
20:28 - Supporting Healthcare Professionals with Strategic Workflow Development
23:17 - Enabling Others and Leading towards Success
25:47 - From Reluctance to Champion: Embracing the Opportunity of EDK
29:26 - Anticipating Market Trends, Wages, and Technology in Healthcare
32:34 - Uniting Specialties for Enhanced Collaboration in Care
37:40 - Empowering Women in Leadership: Valuable Advice
39:17 - Outro
Produced by Heartcast Media
http://www.heartcastmedia.com
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