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May 22, 2025 47 mins
"None of us is as smart as all of us."
 
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Summary
In this conversation, Jill and Tina discuss the complexities of insurance billing in orthodontics, emphasizing the importance of understanding diagnostic codes, strategic billing practices, and the need for continuous education in a rapidly changing insurance landscape. They provide insights for startup practices on navigating insurance networks and maximizing reimbursements while maintaining compliance and effective patient communication. In this conversation, Jill and Tina Byrne delve into the complexities of navigating insurance in dental practices, emphasizing the importance of understanding the business aspect of insurance, the necessity of thorough verification processes, and the innovative solutions like IMAX that can aid practices. They also discuss the ongoing need for education in the field and the resources available for practitioners.


Connect With Our Guest
Tina Byrne’s iMaxX - https://imaxx.startmoresmiles.com/


Takeaways
  • A lot of money is left on the table when billing insurance.
  • Strategic thinking is essential in navigating insurance billing.
  • Changing language around billing can improve patient understanding.
  • Complacency in insurance practices can lead to missed opportunities.
  • Understanding diagnostic codes is crucial for maximizing reimbursements.
  • Continuous education is necessary to keep up with insurance changes.
  • Startups should do thorough research before deciding on insurance networks.
  • Using third-party administrators can improve fee schedules.
  • Documentation is key for successful insurance claims.
  • Consistency in billing practices is vital for compliance. You cannot just black or white or react to something.
  • Insurance is a business, not a benefit for people.
  • Verification has become a significant part of the process.
  • IMAX was a huge undertaking for the company.
  • Ongoing education is crucial in the insurance field.
  • A massage chair should be a standard perk in workplaces.
  • COVID has changed the way we do business.
  • Managing people can be challenging as one advances in their career.
  • None of us is as smart as all of us in consulting.
  • The insurance landscape is constantly evolving.

Chapters
00:00 Maximizing Insurance Billing Opportunities
06:04 Understanding Diagnostic Procedures and Codes
12:02 Staying Informed in a Changing Insurance Landscape
17:20 Advice for Startups Navigating Insurance
20:37 Navigating Insurance Challenges in Dental Practices
22:41 Understanding the Business of Insurance
24:10 The Importance of Verification in Insurance Claims
26:56 IMAX: A Solution for Insurance Management
30:47 The Need for Ongoing Education in Insurance Practices
31:18 Connecting with Tina Byrne: Resources and Insights 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

Reach out to me- www.practiceresults.com.    
 
If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.   
 
New episodes drop every Thursday!   
 
Episode Credits:
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero
Mark as Played

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