Episode Transcript
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(00:11):
Welcome to Insider Tips and today's InsiderTip. I'll be talking about making your
employees feel like owners. How doI open a hotel resort in bed and
breakfast or vacation rental? Or howdo I grow my hotel resort in bed
(00:31):
and breakfast or vacation rental business?Or what changes do I have to make
at my property post COVID nineteen.If you have ever asked yourself any of
these questions, I'll be happy toanswer. But before I do, let
me ask you a couple of questions. Does the idea of being your own
boss in the hospitality property industry soundappealing? Is the thought of sharing your
(00:55):
corner of the world with guests intriguing? Have you ever thought of opening or
growing a hotel resort in bed andbreakfast or vacation rental but are not sure
where to start? Are you worriedabout whether guests will return and keep returning
to your property after COVID? Ifyou've answered yes to any of these questions,
(01:18):
this course is for you. Thiscourse is designed to get you started
and grow your business as a hospitalityproperty owner or manager with more than just
quick fixed tactics, but instead helpyou develop successful long term operation methods.
I will cover Series one Hospitality PropertyOrganizational Structure, Series number two Steps to
(01:42):
hiring exceptional hospitality property staff, Seriesthree, Marketing Strategy for Hospitality Properties.
Series four Guest expectations in the hospitalityproperty industry. Do you want to take
your hospitality property to the next level? Don't hesitate, sign up now.
(02:05):
If you have utilized a proper hiringprocess and incorporate it step by step and
ongoing training. It should be obviousto your employees that you have a vested
interest in them, and now theyshould have a vested interest in your property.
So don't stop there. If youhave major decisions that have to be
made about your property and will affectyour employees, let them have a say
(02:30):
before any decision is made, forexample, major renovations, group insurance policy,
changes in your operations manual. Makesure you educate them on all aspects
of the decision and then let themhave a vote. You might be thinking,
wait a minute, this is mybusiness, but think about it.
(02:53):
If your employees see that you valuetheir opinions, they will feel like they
have a more interest in your businessand reward you with incredible loyalty. Be
open with them and how the businessis going. If bookings are great and
revenue is up, tell them ifthings are slow, tell them that as
(03:15):
well. You might feel that you'regiving up control, but an actual fact,
it has been proven many times thatemployees that feel they have vested interest
will work harder for your success.It's all about open communication. That's it
for today's insider tip. If youhaven't done so, subscribe you don't want
(03:38):
to miss any of these, andjoin one of our groups, the one
that best serves your needs. Youcan subscribe at Keystone HPD dot com slash
Insider hyphen Tips, and to findyour best group option, visit Keystone HPD
dot com slash Private hyphen Groups.Well, that's it for today's tip.
(04:04):
Until next time, have a funday.