February 2, 2021 • 16 mins
Listen in as Aragon Research CEO Jim Lundy and Avaya CMO Simon Harrison talk about how the future of work accelerated and evolved because of COVID-19. Businesses are facing the need to adopt work-from-anywhere mindsets, policies, and practices. What does this mean as you ponder a hybrid model that combines remote work with returning to the office? How can you meet the needs of today’s “everything customer,” who wants to be left alone, yet remain connected? How do you deliver in a new economy of experiences, where you need to provide agile, hyper-personalized interactions for both customers and employees? What new solutions and innovations can enable game-changing customer engagement and organizational efficiency? Join us for insightful answers to top-of-mind questions.
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