May 27, 2022 • 30 mins
In this episode, ELM Solutions’ Director of Legal Operations and Industry Insights, Nathan Cemenska, is joined by two legal operations experts from the banking industry: Magen L McClintock, Vice President and Senior Legal Operations Specialist with KeyBank and John Crawshaw, Business Analytics Manager at PNC Bank. Their discussion centers around a well-known paradox in the banking industry: even though financial services companies pay the highest hourly rates of any industry, they still are the best industry at controlling overall legal costs.
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