Key Highlights:
- The "Two-Ten Rule" for creating engaging and meaningful conversations.
- Techniques for building trust through empathy and active listening.
- The importance of aligning communication with customer values and motivations.
- Practical examples of overcoming objections and turning resistance into collaboration.
- John's unique approach to making every interaction impactful, both personally and professionally.
Connect with John:
Learn more and find John's books: coachhavlik.com
coachhavlik.com/books
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