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July 25, 2025 73 mins
Erick and Rich discuss the pros and cons for MSPs of placing bets on today’s emerging crop of startup AI automation vendors and the best practice roadmap for helping clients make AI-driven business model shifts. Then they’re joined by Juan Fernandez, founder of MSP Owners Group, to discuss that recently launched company’s unique, private equity-free approach to building a PE-style MSP platform. And finally, one last thing: the seething mass of giant, hairy spiders that customs inspectors in Germany recently found in a container supposedly full of chocolate cake. 

Discussed in this episode:
AI-Native Approaches to AI-Era Managed Services
InfiltrateIQ’s AI to Z Approach to Pen Testing
There are Riches in Niches in AI for MSPs
MSP Owners GroupRoughly 1,500 tarantulas found stuffed in boxes meant for chocolate cake
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