Omdia Crit Comms Circle

Omdia Crit Comms Circle

Welcome to the Crit Comms Circle, the podcast bringing you market insight direct from Omdia analysts, exploring all facets of the critical communications industry. This podcast is hosted by Paul Bremner, Principal Analyst in Omdia's Critical Communications and Public Safety team. Paul has more than 10 years' experience providing industry insights for clients, regularly presenting at company and industry association events. Based in the UK, Paul holds a Bachelor's degree in Physics from the University of Exeter. If it’s your first time listening, then thanks for coming, and welcome to the Circle. Have a topic you’d like to discuss on the show? Interested in joining as a guest? Get in touch with us at critcommscircle@omdia.com

Episodes

Ep 80: Transparency and trust with AI Labels

September 9, 2025 • 32 mins
In this episode, we explore the critical topic of AI transparency and how Motorola Solutions is pioneering a new approach to responsible innovation.

In July 2025, Motorola unveiled AI Labels for its Public Safety and Enterprise Security products. These are digital transparency tools that explain, in clear terms, the role of AI in mission critical environments.

Much like nutrition labels on food products, these AI labels break down th...
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Ep 79: CCW 2025 Recap & Highlights

July 22, 2025 • 28 mins
In this special post-event episode, we unpack everything from the recent Critical Communications World (CCW) 2025, held at the Brussels Expo from June 17–19. This year’s event was the largest CCW to date, buzzing with new exhibitors, groundbreaking demos, and intense energy on the show floor.

From the packed conference halls to in-depth discussions at the Global Village, this episode captures the biggest takeaways—from global progra...
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Ep 78: Policing in the Digital Age - Lancashire Constabulary's Technology Transformation

June 24, 2025 • 38 mins
In this episode, we explore Lancashire Constabulary's recent digital transformation. We dive into how innovative technologies like advanced control room systems, upgraded body worn cameras, and in-car video, are reshaping frontline policing. 

We are joined by Chief Superintendent Chris Hardy. With over 18 years of experience, and a deep passion for innovation, Chris provides a comprehensive view of how strategic tech investment is i...
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Ep 77: Beyond public safety - The evolving economics of critical communications

May 27, 2025 • 43 mins
In this episode, we dive into the shifting landscape of mission-critical communications, especially as broadband technologies continue disrupting traditional models. Our special guest, Stuart Will, VP of Sales at DAMM Cellular Systems, joins us to unpack how enterprise verticals beyond public safety are redefining what “critical” truly means in communication infrastructure. 

From utilities and mining to transportation and offshore w...
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Ep 76: Key Takeaways from EENA 2025: AI, NG112, User Experience

May 15, 2025 • 25 mins
In this episode, we dive into the key highlights and reflections from EENA 2025, the European Emergency Number Association’s annual conference and trade show held in Helsinki, Finland. With over 800 attendees from 50+ countries, the event sparked critical conversations on emergency communications, next-generation technologies, and end-user experience.

Joining us are returning guest Benoit Vivier and first-time guest Christina Lumbre...
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Ep 75: IWCE 2025 - LEOs and MEOs and GEOs

May 1, 2025 • 57 mins
In this episode, we venture beyond the stratosphere to explore the evolving world of satellite constellations. From GEOs to MEOs to LEOs—and even high-altitude platforms in the REO (Regional Earth Orbit) layer—we unpack the technology, applications, and future of global connectivity.

Recorded live at IWCE, this session is one of over 150 expert-led presentations delivered at the conference. Now available as part of the IWCE Digital ...
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Ep 74: Securing the backbone - Protecting physical security in critical comms infrastructure

April 15, 2025 • 38 mins
In this episode, we dive into the often overlooked but critical topic of physical security for the infrastructure that supports our essential communication services: the towers, cables, and network sites that must remain operational for public safety, emergency services, and other vital sectors. 

As critical communications increasingly rely on commercial mobile networks, questions of ownership, responsibility, and resilience become ...
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Ep 73: Voices from BAPCO - What you missed and what's next

April 2, 2025 • 37 mins
In this episode, we take you inside the halls of BAPCO 2025 in Coventry —the event that really kicks off the public safety tech calendar for the year. From groundbreaking AI and control room innovations to the growing buzz around mission-critical broadband, We feature on-the-ground insights and commentary from the vendors shaping the future of public safety. Plus, we share our key takeaways from a show full of cautious optimism. Di...
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    Ep 72: The future of mission-critical systems: autonomous, cloud-native networks

    March 11, 2025 • 37 mins
    In this episode, we explore one of the most transformative trends in critical communications and enterprise markets—digital transformation. This discussion unpacks how digitalization is reshaping mission-critical industries, including public safety, utilities, and transportation, and the key design principles enabling this shift: cloud-native and automation.

    To help tackle this topic we are joined by Prakash Sadagopan, Global Head o...
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    Ep 71: Broadband Breakthroughs and Body-Worn Camera Insights

    February 25, 2025 • 29 mins
    In this episode, we highlight some of the recent findings from Omdia's latest market research covering the Broadband Critical Communications and the Body Worn Camera & DEMS markets.

    Key Takeaways:
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    Ep 70: Audio deepfakes in public safety

    February 4, 2025 • 34 mins
    In this episode, we explore the transformative - and potentially disruptive - impact of audio deepfake technology in public safety. 

    We're joined by Dr. Salma Ait Farès, Technical Research Chair at InterTalk, and James Birchall, Director of Technology at InterTalk.

    Key Topics Covered
    • Understanding Deepfake Technology: We talk about what deepfake technology is, and provide demonstrations of deepfake audio examples that showcase the...
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    Ep 69: Emergency response with advanced dispatch with Guilford Metro 911

    January 21, 2025 • 28 mins
    In this episode, we explore how Guilford Metro 911 is upgrading its' emergency response through Hexagon's advanced dispatch platform, featuring AI-enhanced collaboration and predictive analytics.

    Joining us are Tammy Heaton, Vice President of Customer Success at Hexagon Safety, Infrastructure, and Geospatial Division, and Melanie Jones, Executive Director at Guilford Metro 911 and President of the National Emergency Number Associati...
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    Ep 68: Trends in Critical Communications: What to Expect in 2025

    January 14, 2025 • 37 mins
    In this episode, we take a look at the year ahead and what we're expecting, or wanting, to see for the critical communicaitons industry through 2025.

    We're joined by:
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    Ep 67: Omdia's annual industry review - Looking back at 2024

    December 10, 2024 • 33 mins
    In this episode, we take a comprehensive look back at the year 2024, a pivotal year in the critical communications industry. Joined by our colleagues Erin LeMoine and Donny Jackson, we reflect on the significant milestones, trends, and events that shaped the year. From industry conferences and technological innovations to emerging trends like satellite-to-device communications and the continued growth of broadband solutions, we exp...
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    Ep 66: Orchestrating Situational Awareness - Lessons from Paris 2024

    November 26, 2024 • 28 mins
    In this episode, we explore the intricacies of command, control, and communication systems designed for situational awareness at large-scale operations, with a special focus on the 2024 Paris Olympics.

    Our guest is from the product innovation consultancy, Parallel Systems. Matt Falla joins us, Matt is an RCA-trained interaction designer with a career spanning boutique consulting, consumer electronics, and creative agencies. Matt sha...
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    Ep 65: British APCO - Working in partnership to improve public safety technology

    November 12, 2024 • 32 mins
    In this episode, we dive deep into the unique contributions and ongoing efforts of British APCO (Association of Public Safety Communications Officials) within the critical communications industry. Our guest, Duncan Swan, is the Chief Operating Officer at British APCO, with 40 years' experience in public safety technology, focusing on strategic and technical advancements in emergency communications.

    The conversation touches on:
    • Th...
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    Ep 64: Cloud-based solutions and public safety

    October 29, 2024 • 35 mins
    In this episode, we discuss the transormative role of cloud solutions in public safety. We hit on some common misconceptions about cloud migration, break down what multi-tenancy means in a cloud context, and hear actionabe insight for agencies considering cloud migration.

    Our guest, Rohan Galloway-Dawkins, is the Chief Product Officer at Versaterm and is responsible for developing an ecosystem of solutions focused on improving workf...
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    Ep 63: Breaking Barriers - The Role of Cooperation in Next-Gen Police Communications

    October 15, 2024 • 35 mins
    In this episode, we dive into the critical role of international collaboration within public safety and mission-critical communications.

    Our guest, Fredrik Ryberg is the Police Inspector and Head of RG2 at the Swedish Police Authority, shares valuable insights on the importance of reliable communications and the next generation of mission-critical communication systems. Fredrik brings over 16 years of experience in law enforcement a...
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    Ep 62: Operationally effective AI in critical communications: AI-enabled voice clarity

    October 1, 2024 • 37 mins
    In this episode, we explore the role of AI in enhancing critical communication systems, particularly in high-stakes environments like public safety, emergency services, defense, and industrial operations. Clear, accurate, and fast communication in these sectors can often be the difference between life and death. Traditionally, these communication systems have relied on human operators and technology that can struggle in chaotic env...
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    Ep 61: Emerging Critical Tech & Innovation Survey - 2024

    September 17, 2024 • 31 mins
    In this episode, we discuss the results from the 2024 Emerging Critical Tech & Innovation Survey conducted by Omdia, in partnership with IWCE (https://iwceexpo.com/)

    This survey, which gathered insights from both end users and vendors in the critical communications industry, sheds light on how technology such as AI, IoT, 5G, and more are impacting this rapidly evolving sector.We explore key topics such as:
    • The state of emergi...
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