Quality Remarks - The Podcast
Check out my show talking to interesting people in or around AI assurance, quality engineering, and technology management. About Quality Remarks Keith Klain is a technology leader, Chartered Management Consultant, writer and international speaker working across AI assurance, operational risk, quality engineering and management accountability. For more than 25 years, he has led global technology organisations and complex transformation programmes across financial services, consulting and enterprise technology. His current work focuses on how organisations evaluate AI-enabled systems, understand technology risk and determine whether the evidence supporting important decisions can actually be trusted. As an advocate for workforce development and social impact, he has designed and delivered technology training curriculum for non-profits to create technology delivery centers in disadvantaged communities. Keith is a contributing author to Taking Testing Seriously: The Rapid Software Testing Approach, has served as the Executive Vice President of the Association for Software Testing and has received multiple awards and recognition for his contributions to the software testing profession and diversity in tech. You can find Keith here: LinkedIn YouTube www.qualityremarks.com
Episodes
August 26, 2026 • 78 mins
On this episode of the QR Podcast, I sit down with my longtime friend Angie Jones, VP at the Agentic AI Foundation and former Head of Developer Relations for AI at Block, for a wide-ranging conversation about what’s real and what’s hype in agentic AI.
We get into Block’s experience scaling coding agents, AI productivity claims, Verification Asymmetry, AI reviewing AI, whether independent testing matters mor...
We get into Block’s experience scaling coding agents, AI productivity claims, Verification Asymmetry, AI reviewing AI, whether independent testing matters mor...
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Mark as Played
August 3, 2026 • 71 mins
Ashley Hunsberger and I have known each other through the software testing community for years, sharing panels, conference stages and more than a few conversations about quality, leadership and the realities of working in technology.
As well as being super smart and a wealth of information about leadership and building learning teams, Ashley is just a great human being speaking with humility and self reflection in all ...
As well as being super smart and a wealth of information about leadership and building learning teams, Ashley is just a great human being speaking with humility and self reflection in all ...
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Mark as Played
July 21, 2026 • 125 mins
He’s the co-creator of Rapid Software Testing and the book Taking Testing Seriously and a really good friend of mine - on this episode of the QR Podcast Michael Bolton and I talk about the current state of software testing, where the profession is heading, and maybe (deep breath) just maybe we talk about something the two of us haven’t spoken about in public together - AI in testing.
It's a long one and...
It's a long one and...
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Mark as Played
November 7, 2025 • 86 mins
Paul Holland is an expert at transforming how organizations test to be more efficient, valuable to stakeholders and finding important bugs fast. He’s built and lead test teams all over the planet and in my opinion, is probably the best hands-on test director I’ve ever worked with in my career.
He’s one of my closet friends in the testing business having worked, taught, and spent some time in the barrel...
He’s one of my closet friends in the testing business having worked, taught, and spent some time in the barrel...
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Mark as Played
October 15, 2025 • 79 mins
Fiona Charles is an absolute legend in the software testing world and I had the honor of sitting down with her to discuss tech ethics, the human side of technology, her adventures with Jerry Weinberg, and her award winning storied career.
Fiona is an encyclopedia of software delivery techniques for communication, risk management, and how to delivery projects with integrity. I'll do my best to add in all the links to every re...
Fiona is an encyclopedia of software delivery techniques for communication, risk management, and how to delivery projects with integrity. I'll do my best to add in all the links to every re...
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Mark as Played
June 14, 2025 • 65 mins
Ale Moreira is one of my oldest friends in the testing world, we got to know each other when we were elected to the Association for Software Testing Board of Directors together and then hung around in NYC while we worked at various companies and consultancies.
She has always been a fantastic hands-on engineer in testing, and we see a LOT in common when it comes to talking to the business about the value of testing. Her newsl...
She has always been a fantastic hands-on engineer in testing, and we see a LOT in common when it comes to talking to the business about the value of testing. Her newsl...
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Mark as Played
May 25, 2025 • 88 mins
These days, your philosophy about testing is more important than ever and a differentiator in the software testing market. Santosh Tuppad has been leading from the front since I first met him as a rising star at Moolya and through his workshops on security testing with me in the Bronx or in Germany with the Afghan Girls Robotics team.
Come take a listen as we talk about the current state of testing skills training in our bus...
Come take a listen as we talk about the current state of testing skills training in our bus...
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Mark as Played
April 29, 2025 • 79 mins
I first got to know James in 2014 when the Context-Driven community was organising (including your truly) against the rent seeking of ISO 29119 test standard, and as co-chair of CAST for the Association for Software Testing, I invited him to give a talk on Standards – promoting quality or restricting competition?
His blog is a "must read" for any serious software tester, and his clear-eyed work on investigating th...
His blog is a "must read" for any serious software tester, and his clear-eyed work on investigating th...
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Mark as Played
April 8, 2025 • 75 mins
I've been friends with Ash Hynie for over 10 years ever since we started hanging out in NYC working in QA engineering and developer advocacy.
She has since gone on to greatness through various consulting gigs and heading up the DEI program at Credit Karma to now founding CountrPT, an AI powered career management platform.
Check out our chat about career development, performative DEI, being a good manager, and a lot ab...
She has since gone on to greatness through various consulting gigs and heading up the DEI program at Credit Karma to now founding CountrPT, an AI powered career management platform.
Check out our chat about career development, performative DEI, being a good manager, and a lot ab...
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Mark as Played
March 2, 2025 • 26 mins
Talking with Stephen and Dan in 2016 about how we can help testers and the testing community to improve and keep learning including promoting and educating people about better testing practices such as Context Driven Testing and the transition to better testing, particularly in the enterprise.
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
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Mark as Played
March 2, 2025 • 27 mins
Talking with Stephen and Dan in 2016 about how we can help testers and the testing community to improve and keep learning including promoting and educating people about better testing practices such as Context Driven Testing and the transition to better testing, particularly in the enterprise.
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
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Mark as Played
March 2, 2025 • 68 mins
Driving While Driven: The Way of the Skilled Tester - In 2014 when I was the Executive Vice President of the Association for Software Testing, James Bach and I discussed what it means to be context driven, the role of skills in your development, and how you can become part of the CDT community. This is a long and wide ranging discussion about taking responsibility for your testing, the Context-Driven School of testing, and what it ...
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Mark as Played
March 2, 2025 • 36 mins
Driving While Driven: The Way of the Skilled Tester - In 2014 when I was the Executive Vice President of the Association for Software Testing, James Bach and I discussed what it means to be context driven, the role of skills in your development, and how you can become part of the CDT community. This is a long and wide ranging discussion about taking responsibility for your testing, the Context-Driven School of testing, and what it ...
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Mark as Played
March 2, 2025 • 71 mins
This is a long interview I did in 2014 with Duncan Nisbet for the Let's Test Conference which was done while I was running the Global Test Center at Barclays. It captures a lot of the day to day of running that global operation and how we went about trying to balance the business demands with improving testing for everyone.
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
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Mark as Played
March 2, 2025 • 15 mins
I gave this interview before my keynote at the 2016 STAR East conference on all the lessons I learned from selling software testing. We also get into why context-driven testing is viable, as well as how to discern between wants and needs of your clients and testers...enjoy!
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
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Mark as Played
March 2, 2025 • 46 mins
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Mark as Played
February 25, 2025 • 63 mins
Here's a roundtable discussion I hosted between veterans of the software testing industry (James Christie Michael Bolton, Iain McCowatt, Ilari Aegerter, Griffin Jones) on ISO Standard 29119. James gave his talk at the Association for Software Testing conference in 2014, which started a petition to stop the publication of ISO Standard 29119.
Note: The quality of some of the audio was pre...
Note: The quality of some of the audio was pre...
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Mark as Played
February 15, 2025 • 138 mins
James Bach and I have had too many conversations about testing to remember in our over 20 years of working together, but we finally found some time to sit down and record one. If you've got the time, in the 2+ hours we reminisce and discuss Rapid Software Testing, the testing industry, AI, context-driven testing, ethics, and training horses! Enjoy!
Blog post with links to references here: https://qualityremarks.com/qr-podcas...
Blog post with links to references here: https://qualityremarks.com/qr-podcas...
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Mark as Played
July 29, 2021 • 87 mins
Heya – Finally found time to spill some tea with one of my favorite people in the testing industry, Elizabeth Zagroba. We cover off all the essentials from moving into a technical testing role, idealism, and our favorite musical theater. Enjoy!
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
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Mark as Played
April 22, 2020 • 86 mins
Very happy to dusting off the QR Podcast with my pals Fiona Charles, Dan Billing, Ash Coleman, and our returning champion Michael Bolton to discuss ethics in technology, the responsibilities of software testers, and all that “big brother” noise lately about contact tracing apps in the age of COVID-19.
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
You can find Keith here: LinkedIn YouTube www.qualityremarks.com
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Mark as Played
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