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July 1, 2025 44 mins
Listen in as host Steve Kuker, President of Senior Care Consulting, visits with Bruce Glenn, Senior Wealth Manager and President of Rally Wealth and Benefits.  Bruce discusses how to approach investing in times like these when there is so much international conflict and provides an overview of how many past international conflicts have impacted the financial market.  Bruce also discusses the importance of cyber security, in light of the recent government announcement of information from 16 billion accounts being compromised.  Then, Steve visits with Scott Lien, CEO and Co-founder of Grand Pad.  Scott shares his AMAZING story of traveling to Normandy, France with nearly 2 dozen WWII veterans ages 98-104 to commemorate the 81st anniversary of D-Day.  The group was able to connect before the trip, and remain connected after the trip, with the easy-to-use technology of Grand Pad.  Spoiler alert: this is a VERY moving story!  #SeniorCare #SeniorCareLive #SeniorCareConsulting #SeniorLiving #KansasCitySeniorCare #SeniorCarePlacement #SeniorCareAdvisor #Franchise #SeniorCareFranchise #Fiduciary #WealthPlanning #FinancialAdvisor  (800) 331-6445
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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
Are you caring for an aging loved one? Are you
a senior searching for answers? Welcome to Senior Care Live,
a program dedicated to you, providing information, education, and resources
for seniors and their caregivers. And now America's Senior care consultant,
Steve Keecker.

Speaker 2 (00:23):
Welcome to Senior Care Live.

Speaker 3 (00:25):
I'm Steve Keeker, You're Senior Care Consultant and I really
appreciate you tuning in today. We have a phenomenal program
on tap today with my friend and special guest in studio,
mister Bruce Glenn. He's the senior Wealth Manager and president
of Rally Wealth and Benefits in Bruce, Welcome back to
Senior Care Live.

Speaker 4 (00:45):
Thanks Steve, and I want to congratulate you. We're now
starting the fourth year of your program being syndicated across
what thirty five states? Giver takes Yeah that range.

Speaker 3 (00:56):
Yeah yeah, absolutely good good memory. So yeah, it was
in June and three full years. We're starting into year
number four, so nationally syndicated and glad to have you
on the program as our financial expert.

Speaker 4 (01:09):
Appreciate that.

Speaker 3 (01:11):
All right, So if you have a question for Bruce
and his wonderful team here Okay, here's the information going
to want to write it downs rally Wealth and Benefits.
You can go online at rallywb dot com. In Kansas City,
you can phone nine to one three three zero eight
zero two seven seven or nationally toll free eight eight
eight two four one two three six one. And Bruce,

(01:36):
let's start off with something that's impacting more and more people,
and that is cyber security. And we've seen some alerts
from the government and big headlines about just gigantic breaches.
What in the world's going on?

Speaker 5 (01:49):
Right?

Speaker 4 (01:50):
So, I actually was going to cover mainly Iran on Israel,
but the sixteen billion league with it came out. Yeah,
a billion with a bee came out. I thought, we
need to hit this again. I know we hit it
every once in a while, but it's kind of have
you seen the movie The Beekeeper with Jason straight Hand, Yeah,
it kind of reminds me of that. You know, he

(02:10):
has a friend that gets hacked and loses all of
our money and then he just burns all these places down.
I love that. I love the end result of the movie.
But anyway, yeah, it's kind of the same thing. These
fraudsters are just all over the place, but yeah, so
this last week there was a leak of sixteen billion
log in credentials and what they did was they created
online thirty data sets and the reporting was that criminals

(02:33):
have unprecedented access to people's day in and day out
log in credentials. And these include Google, Facebook, Apple, you know,
you name it, and they were stolen from multiple events
across you know, several timelines. So it wasn't like a
target one time breach. It was it's just been out
there and it's crazy and then they buy this stuff

(02:56):
and then they go after people.

Speaker 3 (02:57):
Sixteen billion that is scary stuff. So what kind of
damage can these sort of things have and and create?

Speaker 4 (03:05):
Right, So, you know, it can do anything for identity theft,
to complete join in somebody's bank account, investment accounts. You know,
one click on a bad link can give these scammers
access to the devices, and you know, once they're in,
it's very hard to get them out. There's one I
heard about from a client review today. They said in
Clay County, Missouri, which is here in the Casey metro area,

(03:27):
there's somebody who's been sending out certified big sealed envelopes
and it says you will be arrested. Oh you don't
call these people or whatever. It's actual physical mail showing
up right right, certified mail.

Speaker 3 (03:43):
Yeah, yeah, yeah, yeah.

Speaker 4 (03:44):
So they're always trying to find crazy ways to get people.

Speaker 3 (03:47):
That would be alarming.

Speaker 5 (03:48):
Yeah.

Speaker 4 (03:48):
Absolutely.

Speaker 3 (03:49):
And you and if you're in, if you're older, you
may be a little more trusting. You're like, oh, that
looks that looks legitimate. I'd better look into this. I
don't want to get in trouble. And so, uh wow,
that's that's incredible.

Speaker 4 (03:59):
So yeah, well, you know, speaking of that, you know,
the FBI recently warned and they're always putting on, you know, updates,
but recently warned of fishing scams, the skies, as bank alerts,
I r S notices, even Amazon purchase verifications.

Speaker 5 (04:13):
You know.

Speaker 4 (04:13):
So hackers getting smarter and they're even using AI for
creating emails and voices and so and so forth.

Speaker 3 (04:19):
Well, and they'll send it to you and they'll have
the logo. It looks legit, right, but if you double
click on the email address, it'll say you know, Amazon
or whatever, and you'll see the email address address has
nothing to do with Amazon or whoever the center is.
So you're like, okay, well, there's there's a big clue
right there.

Speaker 4 (04:36):
Right, And the danger is you don't even want to
click on in the first place. Yeah, yes, I could
let them into your device.

Speaker 3 (04:41):
Yeah, and it's the best thing is just to just
to move move along. So let's get more practical. What
should people be doing to protect themselves.

Speaker 4 (04:51):
That it's a great question, Steve. Here's five simple but
powerful tips. First, enable two factor authentication, especially on your
financial accounts. That extra stuff makes it much much harder
to hack.

Speaker 3 (05:03):
I'm a big, big fan of that, and it's a
little more trouble. But you know, you say, hey, text
me a code. You have your phone in your hand,
it texts you a code. You have to enter the
six digits and that's the only way this transaction process
is moving forward.

Speaker 4 (05:18):
So, speaking of a phone, I even have my phone
set where I've got a code to get into the phone.
Or you can use your biometrics, different things like that.
Don't don't let your phone just be easily by anybody. Absolutely,
And then you know, secondly, let's say, use strong unique passwords.
You know, you want to avoid reusing the same password,
and the password manager can help. Also, it's a lot
of passwords managers out there. We can talk about those
a little more and death in a minute.

Speaker 3 (05:39):
So and then maybe one two three four or or
the word password. Maybe that's a bad idea.

Speaker 4 (05:44):
Yeah, I think one two three four Maybe maybe you'll
be figured out, you know, But like you said, min Ago,
don't click suspicious links either. If you can avoid that.
If you're unsure, go directly to the company's website or
you know, call them. And then, you know, keep your
devices updated. You knows are contestantly putting in patches and
updates for security and fraud preventions, so you want to
make sure that you you know, have your phone in

(06:06):
your if you have a car with smart card and
things like that, that it updates those for you. And
then something else is kind of a unique idea, you know,
freeze your credit, you know, especially if you're not opening
any new accounts. It stops frauds, stirs from opening lines
of credit in your name. So I think that'd be
a really good step if you're not planning on buying
anything or anything particular out there.

Speaker 3 (06:26):
All right, that great idea is it's a solid list,
and I'm guessing you've seen some of your own clients
impacted by some of these scams.

Speaker 4 (06:34):
Right, We've never had anybody impacted with our accounts directly. Yeah, yeah,
but almost on a weekly basis, we have a client
call saying that there, you know, data was compromised or
the bank was hacked or whatever it was. And so
we you know, we have the ability to put high
higher levels of security and fraud prevention into multiple authentications

(06:56):
before any money can come out of those accounts. It's
very high already. But if we know that somebody's had
a problem, when we have extra levels of security, uh,
you know, sectors that go in and do this stuff.

Speaker 3 (07:06):
Okay, And it basically sounds like the digital world is
a literal minefield or a digital mindfield, I guess right, anything.

Speaker 4 (07:14):
More a bunk or busting mine fielding well, exactly.

Speaker 3 (07:17):
Exactly right, anything specific to avoid.

Speaker 4 (07:21):
Yeah, And I was just traveling last week and it
reminded me because you know, you've got it. You're in
a hotel and you know you don't want to use
the public access wi fis, So be careful about that.
Don't share your personal information over text or email, you know,
be cautious about you know, those those AI generated scams
some you know, some voice cloning scams, even mimic you know,

(07:41):
your loved ones asking for money or help or things
like that. I don't even take spam calls. I mean,
if there's something comes in and I don't know who
it is, I'll pick the phone up and I'll whistle,
oh okay, And because a lot of times it's the robot,
right and maybe maybe for several seconds, and if they
don't identify who they are and what they're called about
and something makes sense to me, I just hang up

(08:01):
on it.

Speaker 5 (08:02):
Yep.

Speaker 4 (08:02):
Yeah, but don't. I don't even want to put my
voice out there on a phone that's something coming from
where I don't know, because they can clone Batman's voice
and I hate what it happens.

Speaker 3 (08:11):
Yeah. Well, and AI is getting really really good at that,
and you talk about some of these deep fakes. I mean,
it sounds exactly like the person, but all it is
is an AI imitator basically reading text and sounding exactly
like you. It's it's horrifying. So okay, So let's go

(08:32):
ahead and just kind of shift gears a little bit
and talking about some of these conflicts or well just
specifically the conflict between Iran and Israel's dominating the headlines,
and many folks are wondering how to approach investing in
times like the So what is your take in this
turbulent time? It's it's kind of it's kind of nerve wrecking.

Speaker 5 (08:55):
Right, Steve.

Speaker 4 (08:56):
So yeah, it's a great question, and you know it's
it's a common one right now. And you know, global
tensions almost always cause that short term volatility because the
markets don't like the uncertainty. And you know, we've seen
oil prices spike, tech stocks, you know, wabble around, and
defense sector stock surge. But the key is, you know,
you just don't panic. And I, you know, Steve, you

(09:18):
and I remember when we did our tour around a
couple different states here a year or two back on
the financial and senior topics, and I broke out a chart.
You know, I know that I'll be on the radio.
We'll just love to see this chart. Where are TV cameras?

Speaker 5 (09:33):
Right?

Speaker 4 (09:34):
But this goes back to nineteen thirty four and it's
one of our you know, fun partners. But they've got
this beautiful chart that shows the headlines of the day
over the last you know, ninety plus years. And I
went back and I looked at each one of the
years where there was a conflict from you know, Pearl Harbor,
Korean War, Cuban Missile Challenge, Vietnam, the early years in

(09:55):
nineteen eighty six when the US bomb Libya eighty seven,
you know, record Black Monday, in Iraq invasion, and so
on and so forth. In every one of the situations,
either it was positive that year or it came back
positive the next year.

Speaker 3 (10:08):
See, so we always have these things in the bottom
line is do not panic if you have questions for Bruce.
He's the senior Wealth Manager and president of RALLY Wealth
and Benefits in Kansas City nine one three three zero
eight zero two seven seven, toll free nationally eight eight
eight two four one two three six one or online
at rally wb dot com. And now the Senior Care

(10:32):
Live Question of the week. You should save your passwords
on a notepad taped to the top of your desk.
Is that statement true or false? What do you think?

Speaker 1 (10:43):
You're listening to Senior Care Live on the Senior Care
Broadcasting Network. For more information, visit Seniorcare Live dot com.

Speaker 2 (10:51):
We'll have more with Steve coming up next.

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(11:57):
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Speaker 3 (12:06):
Welcome back. You're listening to Senior Care Live on the
Senior Care Broadcasting Network. For more information, go to Senior
care Live dot com. Now back to the Senior Care
Live question of the week. You should save your passwords
on a notepad taped to the top of your desk.
Does that staym a true or false? And the answer is.

Speaker 2 (12:32):
False. The answer is false.

Speaker 3 (12:36):
So Bruce, that's that's not a good idea.

Speaker 4 (12:38):
Well, you know, and it was a close one to
figure out. It might be a good idea for ease
of you remembering it, but yeah, I'm not very safe
for secure, Yeah, I know. Really what you want to
do is use some have of encrypted password keeper. A
couple of them come to mind. And I'm not promoting
anybody here, but there's one password and there's nothing called keeper.

(13:00):
So there's a couple that they work pretty good. But
those are you know, encrypted and have very very rigid
security in place, and they encourage you not to use
the same password for multiple log ins, which of course
will weaken your security.

Speaker 3 (13:14):
So anybody out there with password is your password, that's
a big that's a horrible idea.

Speaker 2 (13:21):
One two three four. Nope, that's just.

Speaker 4 (13:23):
About password one two three four.

Speaker 3 (13:25):
Oh that's even worse. Oh my gosh. Yeah. So so
just just be smart about it and protect yourself and
get an encrypted password program and that that's it. Could
it could really it could save you a lot of
time and heartache and headache and money. So, Bruce, so
should investors make changes right now? And we kind of

(13:49):
had to break, but you were talking about you always
have periods of uncertainty, but the market just keeps moving along.

Speaker 2 (13:55):
So should they make changes right now or just hold tight?

Speaker 3 (13:58):
Or what should they do right?

Speaker 4 (13:59):
So depends on your goals and your timelines. And before
I get into that answer to deeply we were talking
about in the break, Yeah, this chart. If anybody would
like to have this chart in this investment booklet, it's
a great read. And if they will reach out to us,
I'll be happy to mail these out to our costs,
so take care of that. But it's a beautiful read.

(14:20):
But yeah, you know you to need a review. You know,
if you have a diverse side, if you have a
long term strategy in place, you know, this isn't the
time to make knee jerk reactions and decisions. Historically, the
markets have recovered after geo political shocks, and you know
that being said, it might be wise to check with
your advisor and rebalance your portfolio and double check your
risk levels. But you know, going back before this current conflict,

(14:46):
going back to nineteen forty one on Pearl Harbor. Every
one of the global type war type events or bombings
or invasions or whatever you want to call it, one
harm percent of the time the market has recovered. And
a lot of times those ev and themselves really don't
affect the market. It might for a day or two, yeah, yeah,
but then it just gets back on, it keeps chogging,
and you know, so many different things affect the markets.

Speaker 2 (15:09):
And uncertainty.

Speaker 3 (15:10):
The market does not like uncertainty, and I think that's
part of it, Like you said, kind of short term
and then it'll kind of recover and just keep on
marching on. So absolutely, that's a that's a good thing,
and let's not gloss over. Bruce just made a very
generous offer. This is about a four or five page
of you you open it, you open it up. The
things about three feet wide, okay, and it's a chart.

(15:31):
It's super unbelievably informative. If you want your copy, reach
out to Bruce Glenn at Rally Wealth and Benefits nine
to one three three zero eight zero two seven seven
or toll free eight eight eight two four one two
three six one. You could also visit the website at
RALLYWB dot com and Bruce when they call, which they

(15:52):
what do you call this? What are they going to ask?

Speaker 4 (15:54):
Just call a mountain chart?

Speaker 3 (15:55):
Mountain chart, Okay, because it does. It looks it looks
like mountains and it is constantly going up. You have
these little peaks and valleys in there. So so yeah,
so that thanks for that offer. That's very nice, Bruce.
Are there sectors or investments that tend to do well
in these periods?

Speaker 4 (16:11):
So, Steve, Yeah, right, good question. Uh, we tend to
see energy and defense stocks see gains during the kind
of the you know, like we're seeing with Israel and
I ran a little bit of a war issue going
on here. I don't mean to belittle it. It's it's
not it's a terrible tragedy. But those type things can
affect the energy and defense stocks on the upside. Gold,

(16:34):
treasury bonds, you know, they tend to be kind of
a place loss people like to go to safe havens
and then you know, but you know, the discretionary items
like technology, travel, international equities, cruise lines, you know, they're
more volatile during these times of uncertainty. So just keep
in mind, you know that timing the market based on
headlines is never a good idea. And you know, it's

(16:57):
like the news comes out, people get fearful, they sell
or do something I shouldn't do. And then in that
the news is usually a rumor or some kind of
just you know, cutting edge of it, right, and then
when it settles down a day or two later, it
totally reverses.

Speaker 3 (17:11):
Yep, Yep, absolutely, It's proven over and over and over again. Bruce,
what would you say to someone feeling anxious about their
portfolio right now?

Speaker 4 (17:21):
So, I'd say, you know, take a deep breath, relax,
you know, look at your goals, your timeline, and again
your risk tolerance. The worst thing you can do is
a sell out of fear and lock in those losses.
Oh yeah, and instead, you know, use volatility as an opportunity.
Like our portfolios over the last year, we've gone heavier
on yield and compounding. So when you have volatile times

(17:42):
the markets are down, those dividends happen to pay out
at that time frame. During the dip, you're getting more
shares bought at our cheaper price. And then when the
market comes back up to a new high, which one
harm percent of the time has, you've gotten more than
you would have had if you weren't buying or you
weren't reinvesting or compounding your dividends in that downturn. And
maybe if you've got some money on the sidelines when
the market's down, that's a good time to buy.

Speaker 2 (18:04):
Stocks are on sale.

Speaker 4 (18:05):
There you go on sale.

Speaker 3 (18:07):
So the bottom night is just don't overreact exactly.

Speaker 4 (18:11):
You know, stay in forms you can stay and diversify.
That's important, and you know, stay the course. If you
haven't reviewed your final financial plan in the past year
or so, it is a great time to do it.
And so you know, we always offer a complimentary second opinion.
We'll research the quality or investments, will go through the
reports with you. We'll do a go to meeting or

(18:31):
a zoom or you know, one of these virtual programs
and let you see it and see what we're talking
about or a meet in person and what your risk
levels are, what your fees are, how the investments you have,
how they're performing to their peer groups, their indexes, these
type things. And also we can review your tax strategies.
So that's one of our goals is retirement. With certain

(18:53):
enough time to plan, we can get some folks taxes
down as low as a seven percent bracket. I'm talking
so IGH network people too. You know, we said need
to have the time to look at it and massage
and manage it.

Speaker 3 (19:04):
So I think this is kind of similar to you know,
if we have a serious health matter, what do many
of us do? We seek a second opinion. It's not
that we don't believe the first one, but we want
that validated. Or maybe we find out some information that
we did not know about, and maybe that's going to
cause our whole course of action and the way that

(19:25):
we're going to treat our health. Maybe that changes it
for the good in a major way. Why not seek
a second opinion with your financial matters along with your
physical health. Your financial health is just as important. It's
so important. So Carl, Bruce Glenn and the great team
at Rally Wealth and Benefit ask for a free second opinion.

(19:46):
And they have powerful modeling software that will take all
these things into consideration. And if you have a great plan,
they're going to tell you that if you can make
some improvements, they're going to tell you that they can
show you how to get that done. In Kansas City
nine three three zero eight zero two seven seven or
toll free eight eight eight two four one two three

(20:07):
six to one online at RALLYWB dot com. And Bruce,
just in the last just a little bit that we
have left here. It's talking about all this cybersecurity. My wife,
we were we were away in a cabin on our anniversary,
found out that she filed for unemployment and she did not.
Oh well, so immediately I signed up and I got,

(20:30):
you know, the LifeLock and all of that kind of stuff,
and we get all of those notifications.

Speaker 2 (20:35):
So just be careful out there.

Speaker 4 (20:37):
Yeah, that's a lot of stuff out there going on.

Speaker 3 (20:40):
All right, Thank you, Bruce, and we'll have more coming
up next.

Speaker 1 (20:44):
You're listening to Senior Care Live on the Senior Care
Broadcasting Network. Have a question, visit Seniorcare Live dot com.
Stick around. We'll have more with Steve coming up next.

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Speaker 2 (22:07):
Welcome back.

Speaker 3 (22:08):
You're listening to Senior Care Live on the Senior Care
Broadcasting Network. For podcasts of the program, visit seniorcare live
dot com or wherever you get your podcasts. All right,
so this is going to be very very interesting. We're
welcoming back mister Scott Lean. He's the CEO and co

(22:32):
founder of a wonderful product and service called Grandpad and Scott,
welcome back to Senior Care Live.

Speaker 6 (22:39):
Thanks so much for having me on, Steve. I'm really
excited to share my story with you today.

Speaker 3 (22:43):
All right, and today we're going to be diving into
a powerful story of connection, gratitude, and remembrance. And again
don't forget. Grandpad is a purpose built tablet designed to
reconnect older adults with their families and the world around.
And Scott recently returned from a very special trip to

(23:04):
Norman Dy, France for the eighty first anniversary of D Day.
And Scott, I'm really really looking forward to hearing.

Speaker 2 (23:14):
All your stories. I follow you on all of the social.

Speaker 3 (23:16):
Media and I was really moved by some of the
pictures and some of the stories, so it just looked fantastic.

Speaker 2 (23:24):
Let's start with the trip itself.

Speaker 3 (23:26):
Tell us what took you to Normandy and what the
experience meant to you personally.

Speaker 6 (23:31):
Yeah, it was a life changing trip. The earlier here
in June, the first week of June, I had the
incredible honor of being invited and being able to join
nearly two dozen of our World War Two veterans who
were aged ninety eight to one hundred and four. We
celebrated Betty who turned one hundred and four during the trip.

(23:54):
We celebrated her her one hundred and point per day
in Normandy, and it was really a triple lifetime And
we're honored to be partnered with Delta Airlines, who's one
of the Marquee sponsors and a fantastic nonprofit organization called
the Best Defense Foundation. I was invited to represent Grandpad
and be there commemorate the eighty first anniversary of D

(24:15):
Day and be part of this and get to know
these amazing veterans. And it was profoundly humbling and really
an emotional experience one I'll never forget.

Speaker 3 (24:26):
Oh, I can imagine what was it like to stand
on those historic beaches with the veterans who were literally
there in nineteen forty four.

Speaker 7 (24:38):
Yeah, it's hard to describe in words. And I would
encourage people come to our website, grandpad dot net, and
there's a link on there under the what's new about
our Norman Dy blog and you'll see some of the
pictures and stories and videos there. But just imagine this
twenty four World War Two veterans, all around age hundred.

(25:00):
We all flew over on a chartered jet that Delta
sponsored and organized. We actually did a low altitude flyover
of Omaha Beach in a seven six seven And just
imagine a hundred year old veteran looking out the window
and seeing and some of them had been there before,

(25:21):
but many had not, and looking out the window and
seeing Omaha Beach, peaceful, beautiful families there, you know, sunbathing
and so on, and knowing that they were the liberators,
they were the ones that kicked the Nazis out of
France and ultimately won the war.

Speaker 6 (25:39):
And I'll never forget one of the gentlemen said, yeah, yeah,
last time I was here, they were shooting at us,
and now they're welcoming us as liberators. So it was
very emotional. And I'll say, these these veterans, many of them,
they all lot their comrades, their buddies, their friends, and
many of them, just like in the movie Saving Private Ryan,

(26:03):
they felt, you know, kind of why me, Why did I?
Why am I the one that survived when all my
buddy got killed in the battle, And they felt the
obligation to live their life and do something amazing with
their life. And Frank I get will tell ibi because
you know, they these people went on to live incredible

(26:25):
wise have incredible families. I met many of their families,
and they lived their best life because they felt they
were special, like they they didn't want to waste it.
And here they are, age one hundred hundred and four
and still living and sharing. So it was It was
really incredible and we have so much to learn from them.
And and part of this the reason that Delta Best

(26:48):
Defense Foundation Grandpad why we and others Michelin is another
Marquis sponsor, Abbie Ramp was another sponsor.

Speaker 5 (26:56):
Why everyone came together.

Speaker 6 (26:58):
To make this happen was, you know, a to honor
and recognize them and let them return for this experience
and be honored by the people of Normandy who are
just over the moon excited to greet these veterans. But
it's also so they can tell their story, right, so
they can be heard and.

Speaker 5 (27:16):
We can all learn from them.

Speaker 6 (27:18):
Sadly, there's terrible wars and conflicts going on still, but
we can all learn from these veterans. And so that
was really the role that we Grandpa played, is to
connect these veterans with their family, friends and caregivers in
the broader world so they you know, we can hear
their story.

Speaker 3 (27:37):
Absolutely, that's that's fantastic. And when you were describing this
low altitude flyover and some of these veterans had not
been there since the war, I cannot imagine what they
were feeling. Sorrow, pride, Why why was I spared? And
you know, and all all of you. But I just

(28:00):
I can't imagine. I'm getting chills just hearing the story.

Speaker 5 (28:03):
Scott.

Speaker 3 (28:03):
Many people know Grandpad as a senior focused tablet and
it's fantastic. How did Grandpad support these veterans during the trip?

Speaker 6 (28:13):
Yeah, so as before, during and now after the trip.
So we got involved with Delta Airlines last fall when
we heard about this, and it was a great serendipitous
thing where one of the Delta executives, she's an amazing
lady called Virginny Durr, had heard about Grandpad, had bought it.

Speaker 5 (28:32):
For one of the veterans she supports.

Speaker 8 (28:34):
His name is Andy Negra, aged one hundred hundred and one. Yeah,
and she's one of the main organizers that helped make
all this happen. He reached out to me and just said,
got you know, Grandpad has been amazing for Andy and
to connect him with the world.

Speaker 5 (28:53):
Just want to thank you.

Speaker 6 (28:54):
And when I heard about this, we immediately got involved
and you know, how can we help?

Speaker 5 (28:59):
And so we got.

Speaker 6 (29:00):
Grandpads in the hands of a number of these other veterans.
We did group video calls with them before the trip,
which they had no way to do. Easily before and
they were able to And these men and women are
from all across the US, and they were able to
get to know each other before the trip, plan for
the trip, get organized, don't forget to bring your passport,

(29:22):
don't forget the and one of them again he said, yeah,
a lat time I went to Normandy, I.

Speaker 5 (29:26):
Didn't need a passport.

Speaker 8 (29:27):
I need a gun, right, And so you know, they
planned the trip and then during the.

Speaker 5 (29:34):
Trip they were there.

Speaker 6 (29:36):
Just like we all want to capture these memories with
a photo or video, they were able to capture the memories.
I have an amazing photo of Fred Age one hundred
on in the American Cemetery there, and so just to
give the visuals. So, I think we've all seen the

(29:57):
movie Saving Private Ryan, and if you haven't seen it recently, encourage.

Speaker 5 (30:01):
You go back and watch it.

Speaker 6 (30:02):
And you know, there's a lot of battle scenes in
that that are frankly very The veteran said, yeah, that's
quite realistic. It's bad.

Speaker 5 (30:11):
But the first two.

Speaker 6 (30:13):
Minutes of that movie is an elderly gentleman walking down
a path with his family behind him, and he's a
man in his eighties or nineties. And then they panned
the camera and you see the American cemetery were.

Speaker 9 (30:28):
Thousands of the soldiers but we lost or laid to
rest there and it's an absolutely if you'd never been there,
I encourage everybody to go to.

Speaker 6 (30:39):
Normandy and see it. It's a very moving experience. We
could pay our respects and tribute an honor to these
veterans that lost their lives thousands of The cemetery is
absolutely beautiful. There's not a bladograph out of order, and
that's due to both the Americans and the French that
maintain it.

Speaker 5 (30:56):
And it's the Row Honors. So we were there with them.

Speaker 6 (31:00):
And so these veterans were going up to the tombstones
of their lost comrades and and honoring them and taking pictures,
and they were using their grant pads so then they
could share it back with their family and do video
calls with their loved ones back home.

Speaker 2 (31:16):
That is so powerful.

Speaker 3 (31:17):
It really speaks to the importance of simple accessible technology
and especially for this as group.

Speaker 5 (31:23):
That's right, yeah, yeah. One of the one of the.

Speaker 6 (31:26):
Guys that held he's like, yeah, I just have a
flip phone. I don't have a way to take videos
in this way. I can I can connect, I can
take these, I can go home. She said, it's it's
designed just for them, no passwords, no hassles, no spam.
And we saw that in spades and Normandy or the
impact it can have on them.

Speaker 3 (31:45):
All right, we're speaking with Scott Lean. He's the CEO
and co founder of Grandpad and what a remarkable story.
And Scott, can you hang hang on with us through
the break. There's some we need to talk.

Speaker 5 (32:00):
You need to talk.

Speaker 3 (32:00):
This is a fascinating conversation. Can you stick with us?

Speaker 5 (32:03):
Yeah?

Speaker 10 (32:03):
For sure?

Speaker 3 (32:04):
All right, Scott Lean, CEO and co founder of Grandpad.
Visit their website at grand Pad g r A N
D P A d so just like it sounds, grandpad
dot net. Or you can call one eight hundred seven
zero four nine four one two. We're going to have
more of this amazing story and conversation about Scott Lean

(32:29):
going with some of our beloved and treasured World War
Two veterans back to Normandy, France. Will be right back.

Speaker 1 (32:39):
You're listening to Senior Care Live on the Senior Care
Broadcasting Network. To contact Steve or a guest of his show,
this is Seniorcare Live dot com.

Speaker 2 (32:47):
We'll have more coming up.

Speaker 3 (32:58):
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not working out. It's time to begin searching for a
senior care community. But with hundreds of independent living, assisted living,
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Steve Keeker, and this is exactly why I created my firm,

(33:19):
Senior Care Consulting. I help my own grandparents through this
difficult process, so I know how overwhelming this can be.
Our business model ensures credibility and objectivity. We work directly
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We've helped hundreds of family since two thousand and two,

(33:39):
and we can help you and your family as well.
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Speaker 2 (34:05):
Welcome back.

Speaker 3 (34:06):
You're listening to Senior Care Live on the Senior Care
Broadcasting Network. Have a question, visit seniorcare Live dot com.
All right, we're visiting with Scott Lean. He's the CEO
and co founder of Grandpad and Scott you. I appreciate
you coming on and sharing your story, and it's just, uh,

(34:28):
I almost feel like between everything that I've seen on
social media online and your story and your descriptions, I'm
getting chills, I'm getting goosebumps. I almost feel like I
was there a little bit. So you had mentioned donating
grandpads to veterans on the trip, So what happens after

(34:48):
a journey like this and how do you continue that connection.

Speaker 6 (34:52):
The great thing is they used it before the trip,
during the trip, and now after the trip, we're able
to capture all the photos of Midi and that's in
their grandpad in their hands. They can see that and
rewin the memories of this amazing trip to them. Like
I said, many of them had never been back to
France eighty one years ago.

Speaker 5 (35:13):
Right. In some cases it was painful, right, they didn't
want to go back there.

Speaker 6 (35:19):
I heard one of them told a story that he said,
you know, we know that there was a lot of
you know, friendly fire, collateral damage of French you know,
women and children that were accidentally killed during the fight
right Buring D Day and the bombings, and they feel

(35:41):
bad about that.

Speaker 5 (35:42):
Right.

Speaker 6 (35:42):
They just felt horrible that there was that kind of
collateral damage and they and some of them they didn't
want to go back and face that. But when they
went back and they were greeted by the people of Normandy,
who I can't understate how wonderful the people of Normandy
are welcome, they are to Americans, how much they honor

(36:02):
the veterans and calm liberators, and they sing the American
national anthem perfectly to us, they sang the French Napoli
national anthem.

Speaker 5 (36:12):
And there was a.

Speaker 6 (36:12):
Beautiful story about that I wanted to share with you
that happened during this amazing trip. So one of the
one of the veterans who was there part of D
Day invasion. As they moved through the area, they encountered
this young orphan boy. I think he was about five
years old, and sadly his whole family had been killed

(36:36):
by the Germans or I don't know the circumstances of
how his family got killed.

Speaker 5 (36:41):
But here's this orphan boy kind of.

Speaker 6 (36:43):
Stumbling around, and the American soldiers took him in under
their wing and fed him and just took care of
him while they were there near the Omaha Beach, and
they loved this little boy, and one Biclar soldier and
reminded me of his little brother, and they took him up.
Then the American soldiers had to move out and keep
going and fighting their way ultimately to Paris and Germany.

(37:07):
So you know, this little orphan boy, you know, was
taken in and grew up and he's now an eighty
five year old man. And when all these American soldiers
were coming in there, it's a big deal. From the
papers on the radio, these twenty five veterans are coming.
Here's the name of this veteran. And he realized that's
the guy.

Speaker 10 (37:27):
Oh wow, he remembered his name, he and the picture
and he had and so they had a re reuniting
of these two and if you can imagine, so eighty.

Speaker 6 (37:37):
One years later they're reunited. This orphan has grown up
to meet a eighty five year old man.

Speaker 11 (37:42):
The veteran is now one hundred years old, and there
they are, and it was a very moving experience. So
those kind of things of how these folks that went
through horrible challenges lived their life and went on to.

Speaker 6 (37:54):
Do great things. So those memories are captured on grandpad.
They're able to bring him home and easily age of
those and keep those and share those with their families.

Speaker 5 (38:02):
Stack here in.

Speaker 3 (38:03):
The US guarantee not a dry eye with that reunion.

Speaker 5 (38:08):
It was moving.

Speaker 3 (38:09):
Yeah, yeah, it's just fantastic. What kind of feedback have
you heard from from veterans?

Speaker 5 (38:15):
They love it.

Speaker 6 (38:15):
I mean, we design Grandpad just for this awesome age
group we call super seniors, those over the age of
seventy five. And the fact that it's easy, it works
for them, you know, they don't have to mess with around.
The Wi Fi passwords for Golt is built in. There's
no scam, so we built it so that the bad
guys can't get in. Only the people that are on

(38:37):
your safe list can call you or email you and
show photo sedling. There's just so many scams against seniors
and especially these veterans who are very visible. You know,
their name is out there on the internet. The bad
guys will literally google them up and then come after them,
which is horrible. So they're able to engage with their friends,
family caregivers and share these memories and stay connected. But

(38:58):
keep the bad guys out. And when we see just
amazing people like this that are living incredible life at
age one hundred and four, Betty who turned one hundred
and four while we.

Speaker 5 (39:09):
Were in Normandy.

Speaker 6 (39:10):
Five thousand high school kids were at this big assembly
saying happy birthday to Betty one hundred and four and
then saying the American national anthem to her.

Speaker 5 (39:20):
Extremely moving.

Speaker 6 (39:21):
She's got that captured on her grandpath.

Speaker 3 (39:23):
That is fantastic. It's all about connection, but your mission
goes even deeper than just technology. Tell us more about that.

Speaker 6 (39:30):
It's about the connection, the human to human connection and
ensuring that these oldest members of our families, you know,
who have so much wisdom to share with us, that
they're safe. Number one, it's easy for them. It's joyful
for them now, whether that's a birthday video call or

(39:51):
sharing a photo or reading a message from on grandpred,
these small moments.

Speaker 5 (39:55):
Mean so much.

Speaker 6 (39:56):
Sadly, there's a tremendous amount of loneliness and isolation amongst
our elderly. More than fifty percent of this age group
report that they're chronically lonely and isolated, which at a
health level is equivalent to smoking fifteen cigarettes. The data,
it's not our data, that's validated healthcare data. So just
by connecting them a video call with their great grandchild

(40:19):
or getting that little photo can really transform their life.

Speaker 3 (40:22):
That's amazing. As you reflect on your time in Normandy,
what stands out most to you?

Speaker 5 (40:28):
Two things?

Speaker 6 (40:28):
First, the resilience and humility of these veterans.

Speaker 5 (40:32):
You know they endured unthinkable.

Speaker 12 (40:36):
Poorror when during World War Two, yet they speak with
such grace. They'll say, you know, people will hold up
you know we were in grades, but you know I
helped push a wheelchair of one of the one hundred
year old veterans through this bald Normandy town and there's
legions of people cheering and they're holding up signs for
the veterans.

Speaker 5 (40:55):
You are our heroes.

Speaker 6 (40:57):
These veterans will say, I'm not a hero. I'm the
lucky one who survives the guys who gave their life
in the cemetery. There are the American Cemetery thousands. They're
the heroes. So they're so humble about it.

Speaker 5 (41:10):
Yeah.

Speaker 6 (41:11):
Second, second is the reminder that these meaningful connections are timeless.
Whether you're twenty four or one hundred and four. The
desire to be seen and heard and remembered never fades.
And these amazing men and women veterans, they do want
to tell their stories. They want us to learn from
their lives. So being part of that journey really reminded

(41:33):
me that our work at Grandpad is not about technology.
It's about preserving these stories, honoring the legacies of these
amazing new veterans, and keeping people connected.

Speaker 5 (41:44):
Well.

Speaker 3 (41:45):
It's a beautiful insight. And before we wramp up, what's
next for Grandpad.

Speaker 6 (41:49):
We're always growing and expanding.

Speaker 5 (41:51):
You know.

Speaker 6 (41:51):
First we want to reach more people and tell the
story and if Grandpad makes sense then your family. We
hope that you reach out and come to our website
grandpad dot net. But most of all, we love engaging
with seniors and learning from them and listening and continuing
to build solutions that's going to improve.

Speaker 5 (42:08):
Their quality of life. So we've got a lot of really.

Speaker 6 (42:10):
Cool things coming out over the next few months. I
encourage you to come to our website and check it out.

Speaker 3 (42:16):
Excellent. Thank you so much for sharing this powerful story
with us today, and thank you for your commitment to
improving the lives of seniors everywhere. Thank you, Scott.

Speaker 5 (42:25):
I play there all right.

Speaker 3 (42:27):
I'm Steve Keeker, and I wish you grace and peace.
May God bless you and your family. On this day
and always join me next week right here on Senior
Care Live.

Speaker 13 (42:48):
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our area? There are hundreds of thousands of people either
receiving or providing senior care, and they need to know
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(43:08):
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talk to you. They're interested in partnering with hospital organizations,
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(43:32):
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Speaker 3 (43:48):
Quid pro quo a Latin phrase that means an exchange
of goods or services where one transfer is contingent upon
the other. Here's an example. I'll recommend your senior care
community if you'll pay me a huge kickback from my referral.
The free referral services have a vested interest in you
choosing one of their business partners. That's how they make

(44:10):
their money. Does this paid recommendation sound objective or credible?
Of course not.

Speaker 2 (44:16):
I'm Steve Keeker with Senior Care Consulting. I'm so proud
to say we have never received a single penny from
any provider ever. We offer a placement service with integrity
for help finding the right senior care community, without conflict
of interest and without the quid pro quo called nine
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