Episode Transcript
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Speaker 1 (00:00):
Welcome to the Smart Podcast, where healthcare beats hustled. Each
week we bring you inspiring stories from nurses who've turned
their clinical expertise into thriving businesses, innovative startups, and impactful vengeance.
Our guests share insights, challenges, and triumphs of merging compassions
(00:20):
with commerce. Whether you're looking to elevate your nursing Korea
or I'm back on an entrepreneur journey, the Smart Podcast
is your go to resource for motivation and actionable advice.
Speaker 2 (00:32):
Hello and welcome to our special episode of our Smart podcast.
While we share is farry stories about the healthcare friendliners
in Zombia. I'm your hosted date in diemumb and I'm
joined by somebody who was recognized by the Health Fraternity
of being one of the greatest volunteers A volunteers for
four years, hannand is Rita higher education air resilience has
(00:52):
aged her recognition on the Zombian health industry, and today
we're going to listen to our own words how journey
has been. Hi Rita, and congratuations once more for being
recognized as one of the most hardworking volunteers. Thank you
so much so, Rita. In your own ways. Tell us
what inspired you to become a niece and what made
(01:12):
you choose to volunteer in Eastern Province.
Speaker 3 (01:15):
All right, so my niece in January started than twenty
nineteen when I went to different school of your son
says twenty twenty one, and I completed. So after completing,
I'm not a Los A resident. I'm on Eastern and
so I went back to Eastern Province number to be specific,
and then from there when waiting for graduation in twenty
(01:37):
twenty two, my mom was like, okay, should start volunteering
and I was like, that's not my thing. I'm just
waiting for the government to get to deploy me. So
Mom was like, you won't get deployed just like that.
You have to start from somewhere. So I told mom
that I'll think about it. So Mam was like, okay,
when you're ready, you let me know. I said home,
(02:00):
I think for a month or two. One day, I
just woke up. Then I'm like, okay, Mommy, I'm ready
to do all the voluntary stuff. So Mom was like, okay,
if you're right, d let's do this. You write it
later and then you take by the district offices. I
wrote it letter, I took it back side and lucky
(02:20):
enough I had to find the ESHA at that side.
And then he was like, are you ready to start
volunteering even tomorrow? So looking at where I'm coming from,
my mom was like, ether you like it or not,
you just have to start. Then I'm like, okay, no
problem moving tomorrow, I can start. So the human resource
was like, okay, we'll give you tomorrow and then after
(02:44):
tomorrow you should come, since tomorrow be just preparing. I
did what he said. The day after tomorrow, I went back.
He will con me and then he told me I
should choose since we have two big prospitus. That side
we have Newbururbank Clinic and the Newberg District was and
my home is near Umba Urban Clinic. So my chair
(03:04):
I was like, okay, should choose between these two hospitals.
Where will you be? So looking at orders thought at school,
a Mocow center on the world, not with these other things.
So he went like, okay, if it's like that, then
we have to take you to Nimburg District Hospital, which
is far from home. So I was like, that's very
far from home. I can't be managing every day in
(03:26):
the morning, like to be working two hours plus minutes,
so better or just join our number up clinic. So
he was like, okay, well good, but what should put
in mind is we don't have words when we have departments.
We have emergency department. We have MCCH, POSNETO and Antinato.
(03:47):
So it's like, okay, I'll see where I can fit.
Just take me. That's how it went. I was welcome
by the in charge of the facility, and then he
was like, okay, it's good to have people who are
willing to volunteer man as being pushed. So I think
by mcch you have a bit of shortage, so it
(04:08):
would be okay if we can fish you in there.
So like O can no problem and SCH just deals
with the anti NATO's immunizations family planning. I was very
conversaly that I went like, okay, if that's it about MCCH,
then wet good, I'll go. That's how I studied the
volunteering by MCCH. By that time, I only found the
(04:30):
oneness the in church, the rescue were at school. Okay,
but I'm tered.
Speaker 2 (04:36):
So I first to one question which I think I
must go in the answer, which I said, what inspired
you to become a niece.
Speaker 3 (04:44):
What really inspired me to become a niece was my
late auntie together with my mom. I'll start with my
late aunt me growing up. I didn't grow up with Mom.
I grew up with my late Auntie. So my late
Auntie really wanted to be anest, but unfortunately, because of
some resources, some support, she didn't do that, and she
(05:07):
she was staying in himback. And then she was involved
in the home based care organization. Okay, yeah, so that
organization will look after odd people, people who are sick.
They used to to visit them in their places, various places.
And then since I was the youngest at home, she
(05:30):
used to carry me alone. So I got that interest
looking at how she used to perform everything to the
sick and the odd. So one day when we went home,
she went like, okay, since I only have two girls here,
which I ang you and your cousin, one of you
should become a niece, and that that wish one of
(05:51):
you should fulfill it. So like, okay, looking at me
tagging alone with you wherever you go, and you go
to care with for this people, I think I can.
I can try. Though it's not I think that I
really want to do.
Speaker 2 (06:07):
Yeah, I've been volunteering for four years and looking at
limited resources, how has it been for you? It's just
something which is in me whereby I love what I do.
So there's no there's no need of going like, Okay,
even if I don't get anything at the end of
the month, but I've managed to pay sue what I want. Okay,
(06:28):
that's really good. It's good that it's what he wants
to do, any of passion for it. So having you
deal with a lot of there's emotional sometimes you go
through sometimes that way can be emotionally emotional and sometimes
physically demanding. So how do you do with that?
Speaker 3 (06:48):
Looking at my situation and where I'm waking from, I
can't say it's my work is so so demanding because
I'm volunteer. Definitely they'll give me space like Okay, you've
done this enough, you can rest. We can do the
rest volunteery. It doesn't mean like when I go for
(07:09):
a week, I still volunteering. I should you know, I
get involved in everything. Of course, I were like, okay,
this partisan for me. Anything can anything can happen? What
am I going to say?
Speaker 2 (07:21):
Oh, could you tell us one or two memorable experiences
that you've encountered while volunteering that might have changed your
perception about MISSING. So I remember when I was waking
at MCS. Since we also have an adolescent friendly space,
by you've a bankkinick by that term, there's no one
(07:42):
to wake from the adolescent friendly space, and looking at
the population number is growing, so my interest does like, okay,
since we have no one looking from that site and
looking at what I've taught in your experience, I think
I can make you my personal in charge for adolescent
I was so excited because I know everything I don't
(08:03):
an m There's no much difference. So when there, I wait,
the first day I was working under observation, they observet me.
The following week they went like, okay, she can do it.
From that time, I think I gained a lot of confidence. Well,
by if this is what missing is all about, I
can do it minus any supervision, any confusion, no, no trouble.
Speaker 3 (08:26):
I can do it.
Speaker 2 (08:27):
Okay. Yeah, so how is it gil working with adolescens?
Speaker 3 (08:33):
Okay, it's adolescence are very difficult people because way you
deal with people who are under eighteen and then yawed
them to just open up to you about what they're feeling.
It's so hard. So working with them and looking at
my age and everything, I think we have the the
some mentally to help by Okay, if I approach this
(08:55):
person in this way, she definitely should definitely give me
this answer if I approached the spacing in this way.
So for you to deal with adolescent, you just have
to lower yourself to their level.
Speaker 2 (09:05):
The level because these people that's when they're growing, okay,
and they are very activerse, particular poet, very so the
moment I'm going to speak to them as an adult,
I don't think you're going to to have a very
good conversation with them.
Speaker 3 (09:20):
Yeah, where you just have to be at the same level,
whereby you speak like you're just among their group, potrenescing
things away from it.
Speaker 2 (09:28):
Yeah, So looking at how rural areas, you find that
there's luck strategy of manpower, long working hours, lack of supplies.
So what have been some of the challenges that you
face while working in the rural area there at Nima
Urban and how have you been able to manage through them?
Speaker 3 (09:48):
Okay, looking at supplants, we we've never run out of anything.
Let me say so, everything is always available, but the
most challenge be that's there it's a shortage of manpower.
Because now I can recall when I was at MCCHY,
just me and the in Chige and then looking at
(10:09):
the population, it's you know, it's a very big population,
but there's nothing you can do. It's just wak since
it's into me because nothing I can do. It's just work.
That's it.
Speaker 2 (10:22):
Okay, that's really good. I'm inspired that they do it
whoheartedly and so pationate about it because the times that
you feel like I don't get paid wherever supposed to
be here exactly anyway, we hear that you are one
of the sturiousness that's Nimba Urban has other volunteer there.
Yeah yeah, And so I wants to find out from
(10:44):
you in your own ways what would the diploments mean
to you personally as an individual and professional? Okay, as
an individual, deployment can mean so much to me because
at least I can say, okay, when the government give
me this job, I can be able to support myself
in terms of my needs together with my family.
Speaker 3 (11:06):
And I'm professionally. It doesn't mean when I'm deployed, I
cannot be relaxed. I need to wake hard for my country,
work hard for my people. I love the person, wake
out for my country and record pop.
Speaker 2 (11:20):
Who are people? You've taken this nassing profession like to
hat where I have to call people like my people
is exactly just like the way in the Barbeto said
my people go in the world and.
Speaker 3 (11:34):
You put it and say O my people. Because I'm
the one who provide your cares, every sess to me
to them, so definitely they are my Okay, that's really good.
Speaker 2 (11:43):
So how as the community of Eastern Province responding to
your hard work over the four years you have been
volunteering there.
Speaker 3 (11:51):
Okay, at first, let me say I first, when I
started volunteering, people who are not that open to me
because I'm an Embarra residents and when you look at
some services like a rati, you know, people was very
confidential with it. Yeah, so it was so hard for
(12:12):
them when they come, They're come in a room and
then they find me screening the girl like we know her.
What if she discloses my status to anyone? But I
would assure the missing is all about confidentially. Yeah. So
as time went on, people became free with me and
they appreciate my services. Well. By right now, I'm not
(12:36):
working from nich I'm working from Imagens, but people still
call me or can you do this for me from
MCCH can you do this for me from MC. It
doesn't mean that those guys who are waking from uncih
they're not waking, but they're just they're just comfortable with me. Okay,
So I really appreciate for their loving support they're showing me.
Speaker 2 (12:57):
Okay. Has that been a point, well, you felt really
appreciated and supported by Nimba residents like the resident your people.
Speaker 3 (13:11):
Yeah, Because there was one point I wasn't waking. It
was it was my day off at week, but I
still received phone calls from my INCHESCH telling me that
there are people looking for you here for you to
insert my ja. There was Nazi Lafunai because these guys
who are waking from here, they're not familiar with them him.
(13:37):
In fact, time your man going some wasted and money
in your man because I ever received the chicken one
day when I was on my way back home. I
didn't know this lead and then she just came to
me like was sis termly boy? Like we normally why
so like I'm on Komboka Mana and Pumbilicus because in
the ko then she went like, indeed, Komboka is that there?
(13:59):
Apad in Madamezoela and nanepacres of living don't know, like
oh I remember, I'm not going And she turning up
and in a baby gill and so that person gave
me she was carrying two chickens shit to give me
one bille chicken, and my god, I I really appreciate it.
Speaker 2 (14:15):
I think I want to count to you, but.
Speaker 3 (14:18):
You'll find us.
Speaker 2 (14:19):
Aren't you counting bunty during your go?
Speaker 3 (14:23):
No problem you find that.
Speaker 2 (14:25):
So Rita, Now that we you volunteer for four years,
what message do you have for a year miss out
there or somebody who's stating home and not yet deployed,
who are unemployed and voluntary for tea, what message you
have for them?
Speaker 3 (14:43):
Okay? First of all, I would say volunteering it's not
an easy thing. As I said that at first, wellby,
you have to wake up in the money, you go
for a week, you come back man as anything. So
I would encourage my fellow volunteers out there, please let's
let's continue volunteering those who are home fight something to
(15:05):
do with the clinics that volunteery. You don't know. God
has blessed me today, maybe tomorrow the next person who'll
be blessed beyond what I have right now. So I'll
courage those guys to continue. When your time is right,
the God the all my to make it right any time.
Definitely you get what you want because when your time
(15:26):
is right, even the basket is able to hold water
for you. So let's not stop from there. Let's continue.
Speaker 2 (15:33):
I guess everyone has had Ritter's advice. Let's continue to
volunteer where your time is right. Even a basket can
hold water. Lastly, I want to find out why do
you see yourself in the next five years?
Speaker 3 (15:46):
Okay, right now I can't be sure how I'm seeing
myself in there. Well, I'll see myself in the next
five years, but definitely I won't be I won't be
here as retter diploma that definitely. I want to alpgrade,
go to school and those other stuff.
Speaker 2 (16:06):
So yeah, and what are your hopes for the future,
for the future of nacing in Zombia.
Speaker 3 (16:12):
Okay, my hopes is are people are saying Zambia ESSs
are doing these amass a shannting away from mad nacing
is really is. But I think if we can wait
together as nces in Zambia, we can put our our
country on the map when it comes to the health sector.
(16:33):
So oh, I'm hoping from usnesces out here, let's wait together.
Let's let's just do what's right for our nation and
let's treat every patient echo because I know what's happening
out there. It's it's something else. You find someone comes
(16:53):
from anywhere, come come to the facility with their own
understanding about nacy and then you give them the proper advice.
They'll go home be posting anything on social media saying
whatever they have come across that the whole sect all out.
I would hope for the for the for for for
(17:17):
our snaces to to wake good with patience. Let's let's
not abuse them though I've never seen any lesson using anyone,
but that's what people post on social media. So let's
avoid wards straining on social media.
Speaker 2 (17:32):
And do do all week, all right, And that brings
us to the end of today's special episode. Thank you
very much, Rita, and thank you for sharing your journey
and the challenge that you'll be Faircy in the net
and Fraternity boy Is and IT volunteering.
Speaker 3 (17:46):
Thank you so much,