TechBytes Podcast

Dive into the future of dining at the QSR Evolution Conference. Join Danny Klein, VP of Editorial at QSR/FSR, as he unveils the hottest trends transforming the restaurant industry. This year's conference in Atlanta promises five keynote speakers, seven content tracks, and exclusive insights from industry leaders like Chick-fil-A, Yum! Brands, and Sweetgreen. Discover thought provoking discussions on AI, labor strategies, technology...

Dive into the world of restaurant technology with Mike Nettles, CTO of Zaxby's, as he reveals the hidden tech innovations transforming foodservice. From managing crane rentals to revolutionizing pizza ordering systems, Mike shares insider insights on how cutting-edge technology is reshaping how we eat. Discover how digital platforms, AI, and smart systems are turning restaurants into high-tech manufacturing centers. Learn how i...

Dive into an electrifying conversation with serial entrepreneur Sailesh Purswani as he explores the intersection of technology, wellness, and hospitality in Bangkok. Join Rob Grimes in this TechBytes episode where East meets West, revealing insights from a multi-generational business leader who's transforming how we think about wellness, technology, and personal growth. From running international hotels to understanding AI'...

Dive into the cutting-edge world of global retail with Jill Dvorak, SVP of Content at the National Retail Federation. In this TechBytes episode, recorded live at NRF Asia in Singapore, explore how technology is transforming retail landscapes worldwide. From AI innovations to supply chain breakthroughs, Jill shares insider perspectives on emerging trends, regional differences, and the future of retail technology. Discover why Asia i...

Dive into the world of restaurant innovation with Patrick Yearout of Ivar’s Inc. In this TechBytes episode, discover how a century-old seafood institution embraces cutting-edge technology without losing its soul. Patrick shares insider secrets about transforming restaurant operations - from digital hiring to smart kitchen sensors - while maintaining the human touch that makes dining special. Learn how technology supports restaurant...

Dive into the future of hospitality with John Hart, National President of Australia's Restaurant and Catering Association. In this TechBytes episode, explore how technology, immigration, and innovation are reshaping the restaurant industry. Discover the challenges of workforce shortages, the impact of cutting-edge kitchen technologies, and the unique strategies Australian restaurants are using to survive and thrive. From delivery t...

Dive into the world of restaurant technology with Dawn Gillis, Golden Corral's CIO, as she reveals the game-changing innovations transforming foodservice. From convenience store evolution to pandemic survival strategies, this episode unpacks how AI, cybersecurity, and smart technologies are reshaping dining experiences. Discover insider insights on adapting to changing consumer demands, the critical role of technology in modern...

Dive into the cutting-edge world of cybersecurity with Ken Ogami from Palo Alto Networks. In this TechBytes episode, we explore how digital transformation is revolutionizing retail and hospitality. Discover why these industries are leading technological innovation, the critical importance of securing complex digital ecosystems, and how AI is reshaping customer experiences. Ken shares insider insights from his unique journey from re...

Dive into the world of family entertainment with Jay Spears, VP of IT at CEC Entertainment! Discover how Chuck E. Cheese survived the pandemic, revolutionized birthday parties, and leveraged cutting-edge technology to create unforgettable experiences. From AI-driven pricing strategies to innovative membership programs, Jay reveals how the company transformed challenges into opportunities. Learn about their $99 birthday packages, ga...

Dive into the future of dining with Sherif Mityas, CEO of Brix Holdings in this episode of TechBytes and discover how technology is transforming restaurants from the inside out. From pizza-making robots to AI-powered customer experiences, Mityas reveals how an IT background can revolutionize an entire industry. Learn how an 80-year-old brand like Friendly's is becoming a tech innovator, and explore the cutting-edge strategies b...

Dive into the future of food with Kevin Seo, a tech-savvy entrepreneur who's transforming the culinary landscape! In this electrifying TechBytes episode, Kevin reveals how blockchain, immersive experiences, and cutting-edge technology are revolutionizing dining. From viral restaurant concepts to bridging gaming and food delivery, he explores how technology can create meaningful human connections. Discover why the food industry ...

Dive into the culinary future with Rob Grimes and Tom Cindric as they unpack the upcoming National Restaurant Association Show in Chicago from May 17-20! This episode reveals the massive event's secrets - from 2,200 exhibitors representing 45 countries, to cutting-edge technology transforming the food service industry. Discover insider insights about innovative tech pavilions, celebrity chef appearances, and networking opportun...

Dive into the world of food technology with Jared Pfeifer, Publisher of Food on Demand. In this electrifying podcast, explore how the restaurant industry has transformed from traditional dining to a tech-driven, off-premises powerhouse. Discover the upcoming Food on Demand Conference in Las Vegas, featuring keynote speakers from Starbucks and Microsoft who will unveil the latest AI innovations. Learn about autonomous delivery, digi...

Join Sodexo’s AJ Francavilla and host Rob Grimes in an electrifying TechBytes episode exploring innovations from CES and NRF! Dive into the world of cutting-edge technology, from autonomous vehicles and smart glasses to AI-powered retail experiences. Discover how emerging technologies are reshaping consumer and food service industries, with insider insights from a digital innovation expert. Uncover fascinating trends in robotics, p...

Dive into the sizzling world of pizza technology with Sarika Atal, Papa John's VP of Enterprise Technology! This TechBytes episode reveals how digital innovation transforms pizza ordering, from millions of topping combinations to AI-powered call centers. Discover how a former airplane parts engineer became a tech leader in the pizza industry, pioneering online ordering and personalized customer experiences. Learn about cutting-edge...

Join Rob Grimes and Chris Keating as they dive deep into the upcoming Restaurant Leadership Conference (RLC), the premier gathering of restaurant industry executives. Discover insider details about this year's must-attend event, featuring Mark Wahlberg, innovative networking opportunities, and exclusive insights into restaurant leadership. From Dave's Hot Chicken's remarkable growth story to cutting-edge industry trends, this podca...

Dive into the world of cruise ship cuisine with TechBytes' exclusive interview! Join food and beverage ambassador Rick Welch as he unveils the incredible culinary innovations happening on the high seas. Discover how cruise lines are revolutionizing dining experiences, from sustainable food practices to cutting-edge technology that serves thousands of guests around the clock. Learn about the upcoming F&B @ Sea conference in ...

Dive into the future of hospitality with Rob Grimes and Infor's Alan Young as they unpack the game-changing technologies transforming restaurants, hotels, and service industries. From AI-driven personalization to innovative revenue strategies, this podcast reveals how cutting-edge tech can create seamless customer experiences. Alan shares his remarkable journey from mini-bar attendant to industry strategist, offering insider in...

Join host Rob Grimes for an electrifying TechBytes episode featuring Zerrick Pearson, CIO of Five Guys and new IFBTA Chairman! Dive into the cutting-edge world of food technology where AI, data insights, and innovation are reshaping how restaurants operate. Discover how technology is no longer just a backend tool, but a critical driver of customer experience and business strategy. Zerrick shares perspectives on connecting operators...