TechBytes Podcast

TechBytes Podcast

Prepare to be amazed by the groundbreaking changes in the Foodservice, Hospitality, and Retail industries! TechBytes, hosted by the renowned F&B technology expert Rob Grimes, is your go-to podcast for the latest innovations and trends. With a fresh perspective, TechBytes brings insightful conversations with thought-leaders, introduces innovative ideas, and uncovers global trends to help you grow your business. Don't miss this opportunity to stay ahead and transform your industry. Brought to you by the IFBTA. Tune in to TechBytes now! Become a supporter of this podcast: https://www.spreaker.com/podcast/techbytes-podcast--6154934/support.

Episodes

January 14, 2025 40 mins

Join us for a tech-filled conversation with Potbelly Sandwich Works’ SVP and CIO, Jeff Douglas, as he shares insights on the evolving fast casual landscape. Discover how Potbelly is leveraging cutting-edge technology, data, and personalization to elevate the sandwich experience. Hear Jeff's perspectives on the convergence of FinTech and foodservice, the power of customer data, and innovative trends like AI integration and immersive...

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Get a sneak peek at the cutting-edge innovations set to take center stage at the upcoming NRF2025: Retail’s Big Show from January 12-14. Join us on TechBytes as we dive into the latest technology transforming the customer experience. From robotic pizza makers to smart condiment stations, this episode explores the convergence of retail and hospitality, uncovering the trends and technologies shaping the future of shopping and dining....

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Join Rob Grimes as he sits down with Chris Fletcher, CEO and founder of Tech on Toast, for an engaging conversation about the future of technology in hospitality. From the challenges of integrating multiple systems to the buzz around AI, this episode dives into the real-world tech solutions that are reshaping restaurants and hospitality businesses today.

 

Chris shares his unique insights on untangling tech for operators, simplifyi...

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Join us for an engaging conversation with Maruoko Sam-Agwor, Manager of New Restaurant Installations at Chipotle, as he shares his expertise in the evolving world of restaurant technology. A seasoned industry leader, Maruoko discusses Columbus, Ohio’s emergence as a hub for culinary and tech innovation, fueled by a diverse talent pool and its role as a testing ground for new ideas.


He provides an inside look at his ambitious goal ...

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The food and hospitality industries are embracing a digital revolution, and Informa Markets offers an insider’s perspective. From the FHA-HoReCa and FSTEC Asia trade events in Singapore, Fraser Hawkes and Janice Lee explore cutting-edge innovations like robotic kitchens, AI-powered restaurant tools, and VR dining. Discover how emerging technologies like AI and IoT are reshaping business models and enhancing customer experiences. Wh...

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Join host Rob Grimes as he dives into the evolving role of technology in the restaurant industry with Richard del Valle, CIO of Bojangles’ Restaurants, Inc. In this insightful conversation, Richard shares his unique journey from operations to IT leadership and how his diverse experience informs his approach to innovation. Discover how Bojangles is blending cutting-edge technology like AI-powered drive-thru assistants with its signa...

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In this episode of TechBytes, host Rob Grimes sits down with industry veteran Peter Backman of theDelivery.World to explore the rapidly evolving world of food delivery. They dive into the challenges and opportunities facing restaurants, from managing costs and maintaining brand standards to leveraging new technologies and business models. Discover insights on the rise of ghost kitchens, the impact of regulations, and the future of ...

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Step into the future of hospitality! Join Rob Grimes at the Hospitality Tech Expo in London as he explores transformative tech with industry leaders like Kevin Dixon of Tevalis and Ross Taylor from Lloyds Banking Group. Discover how innovations in POS, data analytics, and payments are reshaping guest experiences and driving growth. Tune in and stay ahead in the digital age of hospitality!

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Curious about what powers the explosive growth of a brand like Dave’s Hot Chicken? Tune into this podcast episode featuring Leon Davoyan, CTO of Dave’s, as he shares his journey from a POS tech at Universal Studios to leading tech strategies at one of the fastest-growing chicken chains. Leon dives deep into the cutting-edge tech driving Dave’s expansion—from autonomous delivery to robot-assisted operations across domestic and inter...

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Join industry veterans John Pepper, co-founder of Boloco, and Rob Grimes as they dive into the dynamic world of restaurant technology. In this insightful conversation, John reflects on his over-decade-long involvement in the FSTEC conference, sharing his perspective on the evolution of foodservice technology—from the early adoption of cloud-based POS systems to the rise of innovative online ordering and payment solutions. Central t...

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October 15, 2024 18 mins

Join FSTEC Asia, the premier event for restaurant operators, tech providers, and industry professionals, happening alongside FHA HoReCa in Singapore from October 22-24. Discover the latest innovations in restaurant technology, hear from global experts, and network with industry leaders. With sessions on AI, automation, and more, this event offers actionable insights to future-proof your business. Don’t miss this opportunity to stay...

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October 8, 2024 17 mins
In the latest episode, Rob sits down with George Brophy, Portfolio Director of the Hospitality B2B Portfolio at the Hospitality Tech Expo in London. George provides an exclusive preview of this must-attend event, taking place October 15-16 at the ExCeL London. Discover how the expo brings together over 20,000 hospitality professionals and 500 exhibitors showcasing the newest technology solutions across seven specialized shows - fro...
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In this episode, host Rob Grimes sits down with John Doyle, Chief Information Officer of Fiesta Restaurant Group, to explore the technological transformations that have shaped the restaurant industry over the past two decades. From the rudimentary systems of the 90s to today’s sophisticated cloud-based solutions, John provides a unique perspective on the shift from on-premise to cloud infrastructure and its impact on adoption rates...
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Join Sindhu Rajan, Vice President of Enterprise Systems and Service Delivery at Hughes Network Systems, on the IFBTA TechBytes podcast with host Rob Grimes. Sindhu discusses her 17-year journey at Hughes, where she now leads the Enterprise Support Center, managing over 800 global broadband providers. She explores how Hughes supports industries like food service, hospitality, and retail in navigating digital transformation. With a f...
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Join host Rob Grimes on the TechBytes podcast, powered by IFBTA, as he sits down with Wade Allen, President of Costa Vida. Wade’s journey from the digital world to the restaurant industry is unconventional and inspiring. Starting with self-taught web development during the internet boom, he transitioned through roles in retail and grocery before leading digital transformation at Brinker International. Wade’s tech-forward leadership...
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Get an exclusive insider's look at the must-attend events shaping the future of the restaurant industry. In this captivating podcast, Danny Klein, Editorial Director of QSR and FSR magazines, takes listeners behind the scenes of the QSR Evolution and Next Gen Restaurant Summits. Discover the innovative editorial approach that sets these conferences apart and uncover the latest trends transforming the foodservice landscape - from th...
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In this episode of the TechBytes podcast, Jeff Caplan, CIO of Hooters of America, discusses his transition from the payments technology industry to his current role, emphasizing how his background has been crucial in navigating the restaurant's digital transformation. Caplan highlights Hooters' modernization efforts, including technology upgrades and AI integration, as well as its strategic expansion into non-traditional dining out...
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In this episode of TechBytes, host Rob Grimes interviews Don Zimmerman, the recently retired Senior Vice President and Chief Information Officer of Landry's, who shares his extensive experience in the foodservice, hospitality, and retail industries. Zimmerman discusses the key technologies that have shaped the industry, the challenges of modernizing franchise organizations, and his experiences during significant mergers like Arby's...
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Dive into the future of foodservice and retail technology with the latest TechBytes episode! Host Rob Grimes welcomes Courtney Radke, VP of Innovation at SageNet, for a fascinating discussion on the evolving world of managed network services. 
 
In this Spotlight, Courtney shares insights from his extensive career in restaurant technology, cybersecurity, and infrastructure. Now at SageNet, he's focused on building solutions that addr...
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This podcast episode features Martine Reardon, CMO and EVP of Content and Retail Strategy for the National Retail Federation, discussing the evolving retail industry. Reardon shares insights from her experience, including her role as Macy's CMO, highlighting the importance of integrating traditional and digital marketing channels. She emphasizes the need for collaboration between CMOs, CTOs, and CDOs in driving e-commerce growth an...
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