The AI Eye Podcast: Watching AI Breaking News (NYSE: ACN) (TSXV: DM)

The AI Eye Podcast: Watching AI Breaking News (NYSE: ACN) (TSXV: DM)

Episode Transcript

(00:00):
Welcome to today's edition of the AIIwatching stock News, deal Tracker and advancements
in Artificial Intelligence. Hello everyone,this is Sam Mowers here. Welcome to
the latest episode of the AII forStock News. Today, Accenture has made
strategic investment in Writer, a generativeAI platform, and Data Metrics has announced

(00:26):
the launch of Analytics GPT for businessesthat we're going to take a look at
some projections for the global call centerAI market. But just before we get
into the show, a quick reminderthat if you enjoy this podcast, please
feel free to share it or leaveus a review, And as always,
I recommend checking out some of theother podcasts on investadias dot com. This

(00:48):
includes the Cannabis Podcast, the Cleantechand Climate Change Podcast, along with many
others, all of which we'll bringyou up to speed on the latest stock
news and trends in their respective spaces. Right So, Accenture, which trades
on the New York Stock Exchange underthe ticker ACN through Accenture Ventures, has

(01:08):
made a strategic investment in Writer,which is described as a platform using generative
AI to help enterprises create and shapecontent in the ways people already work.
Writer. According to the press releaseis designed to help organizations deploy AI driven
applications that can increase productivity and drivesignificant business impact across enterprise functions. This

(01:34):
includes support, operations, product sales, HR, marketing and more. Bijou
Shaw, the Chief Strategy Officer ofAccenter, Song, explains our continued investments
in generative AI platforms will empower clientsacross all industries to transform how they create,

(01:56):
personalize, and distribute content at pace, but also safely, securely,
and with brand integrity. We've entereda new era of tech powered creativity and
believe writers Enterprise Ready platform is astrong addition to act Center's comprehensive set of
generative AI capabilities, tools and expertise, helping our clients capitalize on a wide

(02:20):
range of uses across marketing and salesand quote. Next up for today,
Data Metrics AI Limited, which tradeson the tsx V under the ticker symbol
DM, has announced that Maxalogy Environics, Inc. It's wholly owned subsidiary,
has officially launched its Artificial Intelligence andGenerative pre Trained Technology or GPT Software Analytics

(02:46):
GPT to businesses today. This isdesigned to empower businesses with the ability to
harness the power of AI for dataanalysis, research and discovery. Metrics CEO
Marshal Gunter said, quote, weare excited to officially launch Analytics GPT and

(03:07):
bring the power of AI driven dataanalytics to businesses of all sizes. Our
mission is to simplify the complexities ofdata analysis and research, enabling businesses to
make smarter decisions and ultimately improve theirbottom line. Analytics GPT is the result
of extensive research and development, andwe believe it will revolutionize the way organizations

(03:30):
harness the potential of AI for theirbusinesses and discovery needs. End quote.
We'll leave stocks there for the dayand take a look now at a report
published by s Ands Insider, whichfinds that the global AI in a call
centers market is projected to grow fromone point seven one billion USD in twenty

(03:50):
twenty two to eight point five fivebillion dollars in twenty thirty, registering a
compound annual growth rate of twenty twopoint three per in that forecast period.
The following excerpt from the report's descriptionoutlines some key factors influencing the market's growth.
Quote. Organizations are now utilizing AIin their customer service function as a

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result of recent breakthroughs in AI technology, changing their attention away from delivering customer
support services via email or SMS toaipowered chatbots that help improve customer experience and
engagement. For instance, technology basedon AI, such as chatbots and intelligent
Virtual assistance or IVAS can effectively engagepotential customers by offering coupons or discounts,

(04:41):
while human sales representatives can provide thatcrucial personal touch and successfully seal the deal.
Additionally, AI can equip call centeragents with comprehensive historical information and valuable
insights about each customer, enabling representativesto present worthwhile cross selling and up selling
prospects. End quote, and that'sit for today's AII. If you would

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like to be a guest or sponsorfor this podcast, contact Investor Ideas dot
Com. Investor Ideas reminds all listenersto read our disclaimers and disclosures on the
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This podcast was sponsored by Apptech PaymentsCorp. Apptech is an innovative fintech company

(05:53):
whose mission is to deliver a betterway for businesses to provide their customers with
immersive commerce experience. Races