The Cleaning Indy Podcast
Brought to you by: American Facility Care Visit us at CleaningIndy.com Concept This is a podcast that that dives into the world of Facility Management and the Cleaning Industry. Each episode will run for 15-30mins Delivery: 1 episode a week Goals Establish local brand awareness for our company. Provide insight into the world of FM and cleaning in a professional yet entertaining way. Interview current willing customers, or other leaders across several industry sectors. Tone & Personality Insightful Personal Professional Entertaining CleaningIndy.com
Episodes
They explore how certain cleaning companies use independent contractor (1099) models instead of hiring W-2 employees, leading to miscommunication, lack of accountability, and a drop in service quality. Drawing from their own experien...
In this episode of the *Cleaning Indy Podcast*, hosts Tom and Sarah Moore, brought to you by American Facility Care, dive into an all-too-common issue: why cleaning service quality tends to decline after the first 90 days. They explore the typical scenario where a cleaning contractor starts strong, providing exceptional service and attention to detail, but after a few...
In this episode, we discuss the importance of a structured training system for cleaning staff to ensure they can handle their tasks efficiently and safely. We explore the seven-step training process that includes written instructions, hands-on demonstrations, and ongoing inspections to guarantee that employees are well-equipped to pe...
Firstly, their cleaners use apps instead of traditional logbooks, drawing a parallel between ancient logkeeping and mod...
In this episode, Tom and Sarah discuss the steps to effortlessly transition to a new cleaning company vendor, which can apply to various vendors. They highlight the common pain points that indicate a need for a change, such as cleaners not showing up, corporate noticing cleanliness issues, or inadequate training and management. Here are the key steps they outline:
1. You F...
In this episode of The Cleaning Indy Podcast, hosts Tom and Sarah delve into the crucial topic of how cleaning can significantly influence employee productivity and morale. They kick things off with a relatable story of a sandwich shop in Avon, where the presence of persistent crumbs beneath the counter caught their attention. The hosts discuss how ...
Title: "Using Software To Improve Your Operations. What Do We Use?"
In this episode of The Cleaning Indy Podcast, our host Tom Moore takes a look into the world of operations software and its transformative impact on janitorial businesses. The spotlight is on SWEPT, a powerful operations SAAS designed specifically for the janitorial industry. Tom shares how this software has revolutionized their cleaning company's operations and hi...
We...
In this episode, we delve into the life of Eric Q, a remarkable individual whose family immigrated from China to the United States. Eric shares his family's experiences and the challenges they encountered, as well as the opportunities they seized upon once they arrived in the land of opportunity.
Recording on the weekend before July 4th,...
They provide a thorough analysis of the pros and cons associated with each type, offering valuable insights for both business owners seeking cleaning services and consumers in need of cleaning solutions.
Starting with franchise cleaning companies, Tom & Sarah ...
- The ISS...
- Consolidate Services: Instead of hiring multiple cleaning companies for different tasks, find a single company that can offer a wide range of services. This can lead to better pricing, simp...
He shared the results of a LinkedIn poll of 738 facility managers that showed the top reasons for changing cleaning companies were poorly trained staff, inconsistent attendance, missing items, and little communication.
The episode also offered an insider tip about the importance of focusing on one service rather than taking on everything. The guest...
In this Episode, Tom introduces himself as the co-founder of American Facility Care, located in Central Indiana.
He shares with the audience a crazy but true story of working with two different cleaning companies, and what he experieced through completely different training at each company. The story may turn your stomach, so be sure to skip that part if you're a little squimish.
Episode Theme: No Two Cle...
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