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March 11, 2024 37 mins

Welcome to this week’s episode of the Future-Proof your Business podcast where I’m exploring a topic that is fundamental to my work and teachings: the magic of Effective Communication. 

I delve into my belief that everything comes down to the way you communicate and having the ability to put yourself in other people’s shoes and imagine what another person is thinking or feeling is the key to success. It can literally transform every single situation, improve relations, build trust and achieve an overall more positive outcome.

Key Takeaways: 

Communication in Leadership

  • Clarity and direction, roles and responsibilities.
  • Engaging and getting the buy-in from your team by sharing the vision and purpose behind it.
  • Building stronger relationships and trust.
  • Resolving conflicts and creating win-win scenarios.

Self-awareness and understanding others

  • Getting curious about your own behaviour and reactions.
  • Putting yourself in others' shoes and see things from other perspectives.
  • The importance of empathy and compassion.

Identifying Key Stakeholders and their needs

  • Mapping out and prioritising the key stakeholders for your business
  • Getting under the skin of each stakeholder category
  • Understanding what is important to them and what they need from you.

Mapping out your Communication Plan

  • Tailoring communication to each stakeholders' needs.
  • The importance of two-way communication 
  • Implementing a feedback loop 
  • Embracing the ability to adapt and change strategies.
  • Scenario and contingency planning.

Resources

Come and join me and lots of other small business owners like you in my FREE Facebook group:CWP (Communicate with Purpose) Group | Facebook



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